Synectics plc, the globally renowned control room surveillance solutions provider, has announced the release of its Synergy software platform, which enables organisations to monitor and manage increasing volumes of critical real-time data across their surveillance and security networks. New features of the Synergy software platform, such as enhanced mapping, system configuration, and edge recording mean that customers can save time, money, and resources, while enhancing their safety and security operations. Synergy software platform Combined with integrations to video analytics technologies, and safeguarding capabilities to ensure compliance with data protection laws, Synergy is helping customers navigate ‘new normal’ conditions. Synergy is a platform that matches powerful capability with real-life usability" “Synergy is a platform that matches powerful capability with real-life usability, connecting millions of devices across cities, infrastructure, and transport networks. For organisations facing new ways of working and additional demands on resources, achieving this balance has never been more important,” said Daniel (Dan) Noble, Product Manager – Synergy, at Synectics. Synergy Maps for enhanced visibility and control Synergy's next-generation mapping engine ensures greater control with visibility of real-time events. Operators can swiftly navigate to the location and status of any situation, enabling them to quickly coordinate the necessary response. Synergy Maps present vast quantities of system, operational and third-party device information. This is displayed as ‘glanceable’ data with icons, groupings, and interactive points within an uncluttered design that is easy to understand, navigate, and rapidly interrogate. Seamless navigation across multiple formats Crucially, the mapping user interface also allows operators to navigate seamlessly across multiple formats, including vector maps, CAD, and GIS. This dynamic approach is a significant benefit for customers who need a high degree of flexibility to efficiently monitor diverse areas, assets, and operations across large estates or multiple sites. To aid rapid troubleshooting, business planning, and system asset control, Synergy's Asset Register provides an accurate assessment of the configuration, licensing, and version information for hardware and software components. Synergy’s Asset Register Dan adds, “A relatively small configuration issue, perhaps a version inconsistency between components, can be the root cause of a bigger problem that takes time, energy, and money to resolve.” He further continues, “With the Asset Register, it is easy to identify or rule out scenarios like this. It shows everything customers need to know to keep track of their assets and helps engineers to keep the system working optimally. We wanted to ensure that this information is readily available when needed.” Synectics Intelligent Edge Recording Synergy's backfilling functionality automatically captures this data and restores it to the server once available Synectics Intelligent Edge Recording is an excellent example of the value added when combining Synergy with other products in its portfolio. Intelligent Edge Recording mitigates the risk of footage loss by using the in-built camera memory to store a cache of video footage, only writing to the SD card if the Synectics IP camera cannot connect to networked storage hardware. Synergy's backfilling functionality automatically captures this data and restores it to the server once available. In addition to ensuring uninterrupted footage, this unique recording configuration avoids potential issues such as SD card malfunction or data loss due to overwriting. Enhanced data and cyber security Furthermore, it means customers do not have the expense or disruption of replacing SD cards every year, both of which can be significant for organisations with a large camera estate or cameras that are difficult to access. The latest version of Synergy also continues to focus on cyber security improvements and safeguards, adding to those released earlier this year, to protect footage continuity. Leveraging facial recognition and data analytics benefits Rounding off the latest developments are integrations that provide users with new ways to easily leverage the benefits of facial recognition and data analytics. These latest integrations support customers who need to adapt and implement approaches that allow them to operate efficiently and safely under 'new normal' conditions. Dan concluded, “Synergy comprises a vast range of capabilities and is designed to be both flexible and interoperable. We make it straightforward for customers to build a solution that meets their needs now, with the knowledge they can easily scale their solution to incorporate new technology and adapt to evolving business strategies.”
Synectics announces a series of new customer-driven capabilities in its advanced Synergy 3 command and control platform to deliver unparalleled system protection, incident detection, and third-party integrations. Synergy 3 is an intelligent surveillance and security solution, integral to the efficient operation of control rooms around the world. The latest Synergy 3 update focuses on the delivery of real-time data and systems integrity in line with rapidly evolving customer and industry concerns. Authenticated system access Synergy 3 solutions are tailored to customer requirements and incorporate a highly flexible user experience to make critical data manageable, meaningful, and actionable. Secure Check is a new addition to Synergy 3’s cybersecurity safeguards. The interactive tool displays recommendations to improve the cybersecurity of the system and enable administrators to implement changes, all from a single dialog box. Notable security checks include encryption of comms and configurations, password management, and workstation lockdowns. Further enhancements to existing system protection measures make it easier to monitor and enforce the management of authenticated system access. Data sensitivity protocols We’ve made it considerably easier for users to safeguard their systems and data" As Dan Noble, Product Manager – Synergy, at Synectics, explains, these capabilities are particularly important when it comes to demonstrating compliance with regulatory demands. Dan said: “Whether you are managing a critical utilities plant, a busy transport network or ensuring public safety in towns and cities, adherence to strict security and data sensitivity protocols is not an option. It’s fundamental. Therefore, our goal is to make it as easy for our customers to implement as possible.” “With these latest developments in Synergy, that’s what we’ve done. We’ve made it considerably easier for users to safeguard their systems and data, and to assign a much wider range of permissions, restrictions, and approvals for specific tasks and scenarios. It all adds up to a solution that significantly enhances cybersecurity and promotes process-driven, efficient usage that complies with regulatory requirements.” Security and operational efficiency Organisations keen to leverage emerging technologies, particularly those which support new levels of security and operational efficiency, will also welcome Synergy 3’s expanded integration portfolio. An expanded suite of integrations to third-party applications – including access control, AI technology, and vehicle identification systems – coupled with Synergy’s existing open-integration capabilities, delivers on the promise of real flexibility. We work with the market leaders in their field to continuously enhance our technology partner portfolio" Dan continued: “As a technology company, we recognise the importance of innovation. Our aim is always to make this accessible to our customers to achieve greater awareness and insight. We work with the market leaders in their field to continuously enhance our technology partner portfolio, and this latest release demonstrates this commitment.” Simplified incident management “In a post-COVID-19 world, where the need to quickly adapt to new ways of working and changing priorities will have a heavy impact on some sectors, this kind of flexibility and adaptability is likely to become even more significant. It’s already a proven benefit of the platform and an area we’re continuously developing.” Ease-of-use is also a vital feature of the latest iteration of Synergy 3. Critical functionalities have been optimised for usability in busy control room environments. From at-a-glance system health check dashboards and rapidly accessible maps to simplified incident management and the ability to quickly attach footage and comments to incident reports, Synergy 3 has been designed to help control room operatives work faster and smarter.