Synectics plc, the globally renowned control room surveillance solutions provider, has announced the release of its Synergy software platform, which enables organisations to monitor and manage increasing volumes of critical real-time data across their surveillance and security networks.

New features of the Synergy software platform, such as enhanced mapping, system configuration, and edge recording mean that customers can save time, money, and resources, while enhancing their safety and security operations.

Synergy software platform

Combined with integrations to video analytics technologies, and safeguarding capabilities to ensure compliance with data protection laws, Synergy is helping customers navigate ‘new normal’ conditions.

Synergy is a platform that matches powerful capability with real-life usability"

Synergy is a platform that matches powerful capability with real-life usability, connecting millions of devices across cities, infrastructure, and transport networks. For organisations facing new ways of working and additional demands on resources, achieving this balance has never been more important,” said Daniel (Dan) Noble, Product Manager – Synergy, at Synectics.

Synergy Maps for enhanced visibility and control

Synergy's next-generation mapping engine ensures greater control with visibility of real-time events. Operators can swiftly navigate to the location and status of any situation, enabling them to quickly coordinate the necessary response.

Synergy Maps present vast quantities of system, operational and third-party device information. This is displayed as ‘glanceable’ data with icons, groupings, and interactive points within an uncluttered design that is easy to understand, navigate, and rapidly interrogate.

Seamless navigation across multiple formats

Crucially, the mapping user interface also allows operators to navigate seamlessly across multiple formats, including vector maps, CAD, and GIS. This dynamic approach is a significant benefit for customers who need a high degree of flexibility to efficiently monitor diverse areas, assets, and operations across large estates or multiple sites.

To aid rapid troubleshooting, business planning, and system asset control, Synergy's Asset Register provides an accurate assessment of the configuration, licensing, and version information for hardware and software components.

Synergy’s Asset Register

Dan adds, “A relatively small configuration issue, perhaps a version inconsistency between components, can be the root cause of a bigger problem that takes time, energy, and money to resolve.

He further continues, “With the Asset Register, it is easy to identify or rule out scenarios like this. It shows everything customers need to know to keep track of their assets and helps engineers to keep the system working optimally. We wanted to ensure that this information is readily available when needed.

Synectics Intelligent Edge Recording

Synergy's backfilling functionality automatically captures this data and restores it to the server once available

Synectics Intelligent Edge Recording is an excellent example of the value added when combining Synergy with other products in its portfolio. Intelligent Edge Recording mitigates the risk of footage loss by using the in-built camera memory to store a cache of video footage, only writing to the SD card if the Synectics IP camera cannot connect to networked storage hardware.

Synergy's backfilling functionality automatically captures this data and restores it to the server once available. In addition to ensuring uninterrupted footage, this unique recording configuration avoids potential issues such as SD card malfunction or data loss due to overwriting.

Enhanced data and cyber security

Furthermore, it means customers do not have the expense or disruption of replacing SD cards every year, both of which can be significant for organisations with a large camera estate or cameras that are difficult to access.

The latest version of Synergy also continues to focus on cyber security improvements and safeguards, adding to those released earlier this year, to protect footage continuity.

Leveraging facial recognition and data analytics benefits

Rounding off the latest developments are integrations that provide users with new ways to easily leverage the benefits of facial recognition and data analytics. These latest integrations support customers who need to adapt and implement approaches that allow them to operate efficiently and safely under 'new normal' conditions.

Dan concluded, “Synergy comprises a vast range of capabilities and is designed to be both flexible and interoperable. We make it straightforward for customers to build a solution that meets their needs now, with the knowledge they can easily scale their solution to incorporate new technology and adapt to evolving business strategies.

Share with LinkedIn Share with Twitter Share with Facebook Share with Facebook
Download PDF version Download PDF version

In case you missed it

What are the security challenges of protecting SMBs?
What are the security challenges of protecting SMBs?

Small and medium-sized businesses (SMBs) make huge contributions to the economy overall. Considered individually, they may not be as large as companies in the enterprise market, but they have big requirements when it comes to security. SMBs also present unique challenges to security manufacturers and integrators seeking to serve their needs. We asked this week’s Expert Panel Roundtable: What are the security challenges of protecting small and medium-sized businesses (SMBs)?

Expert roundup: healthy buildings, blockchain, AI, skilled workers, and more
Expert roundup: healthy buildings, blockchain, AI, skilled workers, and more

Our Expert Panel Roundtable is an opinionated group. However, for a variety of reasons, we are sometimes guilty of not publishing their musings in a timely manner. At the end of 2020, we came across several interesting comments among those that were previously unpublished. Following is a catch-all collection of those responses, addressing some of the most current and important issues in the security marketplace in 2021.

Smart Offices: How is mobile ID changing the way we access the office?
Smart Offices: How is mobile ID changing the way we access the office?

If you’re a security or facilities manager, you may already be aware of the quiet revolution that’s taking place across businesses and organisations up and down the country. By the end of 2020, 20% of all ID and access control systems featured mobile capability, and this is set to increase by a further 34% over the next three years. There’s no doubt that using a smartphone or mobile device in place of traditional credential and access control is a growing trend that’s only been sped up by the pandemic. It’s true that many businesses are still very much focused on remote working, although many are now starting to implement new-and-improved strategies that are better suited to protect the workforce moving forward. Mobile ID systems As the next normal becomes clearer, businesses will be reviewing procedures such as access control, occupancy monitoring, reducing touch points and tracking visitors. Mobile ID systems are ideally suited to this task. But what are the key reasons for considering such a setup in 2021? But why is this new technology so well-suited to future-proof your physical access system, and why is it becoming so popular? Eradicating outdated legacy credentials Have you seen just how vulnerable outdated Proximity card technology can be? Low-frequency 125kHz cards can be cloned in a matter of seconds with the use of cheap, readily available tools. Despite their weaknesses, they are still used by a huge majority of businesses – big and small. All smartphones include two industry-standard features that make them perfect for operating a secure, contactless credential Replacing such a system with a mobile-enabled system is one of the best ways to increase security ten-fold. Thanks to a cloud-based infrastructure, mobile ID offers best-in-class security and cryptography. All smartphones include two industry-standard features that make them perfect for operating a secure, contactless credential. Bluetooth Smart and NFC (Near Field Communication) make them the best product to operate such a credential via a secure app. If you’re looking for best-in-class security in 2021, mobile access is most definitely the way forward. Removing touch points across the business Reducing touch points and the adoption of touchless facilities has become a key priority for businesses in the wake of COVID-19. Even as businesses start to return to the office and operate a home/office split, it will be imperative that unnecessary contact is kept to an absolute minimum between staff. The traditional issuance of identification and access control credentials can pose problems in this regard. Facility and security managers who are responsible for onboarding and processing ID have done the process face to face. Mobile access makes it possible to carry this process out without people coming into direct content. First, the security manager has access to a secure portal, allowing them to create, manage and edit credentials anywhere. They can upload and remotely transfer mobile ID and access control credentials directly to users’ smartphones over the air. Via the secure app, users can view and see their credentials and immediately begin using it for ID and access control by simply placing their smartphone over card readers. Enabling a more flexible way of working The way in which we work has changed for good. Even as people more people return to the office in 2021, a majority of businesses will be operating a home/office split indefinitely. This once again reinforces the need for a smarter, more adaptable onboarding system. Implementing mobile ID is the perfect way of doing this: over-the-air delivery of credentials and security data is now a given, helping businesses create the perfect balance between the home and the office. No longer do people have to come into the office for the onboarding process. Increasing convenience and user experience More often businesses are realising the value mobile ID can have for enhancing the work experience as well as security Ok, so mobile ID is the perfect way of increasing security and adapting workplaces to a post-COVID way of working. And we’ve not even touched on the most obvious advantage yet: Convenience. How many times have you forgotten your ID card? We’re sure it’s more times than you forget your smartphone. These powerful processors have become intertwined with the way we carry out tasks on a daily basis. They’re so vital that people will soon notice if they’ve forgotten it. From an employee’s perspective, mobile ID and access control is simple, convenient and extremely user-friendly. More and more businesses are realising the value mobile ID can have for enhancing the work experience as well as security. From the employer’s perspective, mobile ID means it’s easier for administrators to manage access and credentials. Future-proofing access control now will ensure that in the longer term, mobile ID is well worth the investment. The annual expenditure of printing ID cards and purchasing credentials can be vast, while reissuance costs can also quickly add up for larger organisations. These issues are a thing of the past for businesses using mobile ID. Mobile ID perfect tool for 2021 and beyond Until mobile ID, new and improved credentials’ main focus was on increasing security. Mobile ID not only delivers that, but it also provides a more convenient way of accessing the office in a way that’s perfectly suited to returning to the office in 2021. If there was ever a time to upgrade, now is the time. Summing up, mobile access is changing the way we access the office by: Eliminating weak links in security systems such as outdated legacy card technologies Eradicating the need for touch points across multiple areas of the workplace Enabling a smarter, more flexible approach to onboarding Increasing convenience – for both employers and employees.