Your Homes Newcastle (YHN) manages more than 26,000 properties on behalf of Newcastle City Council. They are piloting an innovative fire detection system in partnership with OpenView Security Solutions, the UK’s largest privately-owned independent security company and a national supplier of fire, electrical and mechanical services to the public and private housing sector. MOBOTIX thermal imaging cameras have been installed in 3 multi-storey blocks across the city to continually monitor temperatures in the buildings’ bin chute rooms. The thermal cameras will send an alarm to OpenView’s central control centre and the fire service immediately if an unexpected heat pattern is detected. The early detection system provided by the OpenView now means that residents can be reassured of much faster response times from the fire service in the event of an incident, minimising the potential impact on occupants and their properties, so that they and their homes are far safer as a result. Risks and Challenges Ensuring safety of residents through early detection and prevention of potential fires To be able to react quickly to verify a fire situation Alerting the fire service within seconds of a potential fire so they can respond rapidly Keeping residents safe and minimising damage to property in the event of a fire The risk to lives and property caused by rapid spread of a fire in high-density apartment blocks Solution provided by MOBOTIX and OpenView MOBOTIX M16 thermal cameras installed in bin chute rooms of 3 YHN multi-storey blocks Thermal technology continuously monitors temperature, triggering an alarm if an unexpected heat pattern is detected Operators in OpenView’s central control room assess and monitor the situation Fire service instantly alerted ready for rapid response MOBOTIX cameras integrated into existing infrastructure with no disruption to residents Potential risk to lives and property minimised through early fire detection Installation of thermal imaging cameras YHN has installed thermal imaging cameras in 3 of its 45 multi-storey blocks across the cityYour Homes Newcastle (YHN) manages community and public housing on behalf of Newcastle City Council. Set up in 2004, the organisation oversees more than 26,000 properties for the council. With fire safety in tower blocks having been in the spotlight since the Grenfell Tower tragedy in 2017, YHN took the decision to pilot an innovative fire detection system. In a trial partnership with OpenView Security Solutions, the UK’s largest privately-owned independent security company and a national supplier of fire, electrical and mechanical services to the public and private housing sectors, YHN has installed thermal imaging cameras in 3 of its 45 multi-storey blocks across the city. “The tragic events at Grenfell Tower have undoubtedly put fire safety in multi-storey blocks under a microscope, but we have been trialling new measures in our multi-storey properties for some time,” says David Langhorne, YHN’s Assets and Development Director. ONVIF compliant thermal cameras OpenView Security designed and installed an early fire detection system using MOBOTIX dual M16 thermal cameras, featuring one thermal and one optical sensor. MOBOTIX thermal sensors measure minute differences in mid-wavelength infrared radiation emitted from an object or body based on its temperature, allowing them to pick up temperature differences of 0.05 of a degree within a temperature range of -40 to +550 degrees Celsius. The ONVIF compliant MOBOTIX cameras contain a powerful CPU that can deliver up to 3 video streams simultaneously The ONVIF compliant MOBOTIX cameras contain a powerful CPU that can deliver up to 3 video streams simultaneously and fulfil the H.264/ONVIF standard, making it easy to combine them with other systems to create unique solutions to real-world problems. By integrating the cameras into YHN’s existing infrastructure, which uses OpenView installed equipment, it was possible to implement the new system without any disruption to residents. Alerts central control room in case of fire Operators are able to monitor images from the thermal lens to pinpoint the exact location of hotspotsThe MOBOTIX M16 cameras were installed in bin chute rooms, where they continually monitor the temperature, sending an alert to the OpenView’s central control room instantly if an unexpected heat pattern is detected. Operators are then able to monitor images from the thermal lens to pinpoint the exact location of hotspots, such as smouldering fires, as well verify the situation via a live feed from the optical lens. An alarm is also raised with the fire service within seconds of a potential fire, making them ready to respond rapidly to a potential emergency situation. According to Andy Ward, Sales Director of OpenView Security Solutions, the innovative fire protection solution enables housing providers to ensure a safer environment for residents and minimise the incidence of false alarms: “It now forms part of our expanding portfolio of fire and life safety solutions, which is one of the fastest growing areas of our business, and consolidates our leading position in the public and private housing sectors.” Faster response times from fire service The early detection system provided by the OpenView now means that residents can be reassured of much faster response times from the fire service in the event of an incident, minimising the potential impact on occupants and their properties, ensuring that they and their homes are far safer as a result. We have wet and dry risers, central alarm systems, smoke alarm activated bin chute fire dampers and bin room sprinklers"“This trial system is one of many fire safety measures currently in place in the blocks we manage across the city. We also have wet and dry risers, central alarm systems, smoke alarm activated bin chute fire dampers and bin room sprinklers,” Langhorne explains. “We pride ourselves on being innovative, so it was an easy decision for us to test something that had not yet been adopted elsewhere,” he adds. Meeting requirements of integrator and end-users Frank Graham, MOBOTIX Regional Sales Manager UK & Benelux, said of the partnership with YHN and OpenView: “We are very happy to be working so closely with both YHN and OpenView in the development and provision of an innovative solution for such a serious issue. “MOBOTIX cameras have inbuilt intelligence to meet all the requirements of integrator and end-users alike and we look forward to a longstanding and fruitful partnership with both organisations moving forward.”
OpenView Security Solutions, the UK’S largest privately-owned independent security company and a renowned national supplier of fire, electrical and mechanical services, has been awarded Platinum Partner status by FLIR Security Systems UK. OpenView is one of the first UK companies to have achieved this level of accreditation, which is the highest in FLIR’s VAR Reseller Partner Programme. It recognises the company’s ability to sell, install and support FLIR’s full range of security solutions. FLIR security solutions OpenView has demonstrated it's expertise to deliver the highest level of support to users of FLIR systems" According to Chris Garden, Managing Director at FLIR Security Systems UK: “Having worked closely with OpenView over the past few years on a number of key public sector contracts, we are delighted that the company has made such a commitment to FLIR’s market leading security solutions. In addition, by ensuring that all relevant technical training courses have been successfully completed, OpenView has demonstrated that it has the expertise to deliver the highest level of support to users of FLIR systems.” OpenView and FLIR have a track record of working together on a number of high-profile public-sector projects, the most recent being the current upgrade of the public space CCTV network for Telford and Wrekin Council which is being co-funded by West Mercia Police. Public space CCTV network Andy Ward, Sales Director of OpenView Security Solutions, added: “We are pleased to be one of the only companies in the UK to achieve Platinum Partner status with FLIR. It confirms that our strategy of working with best-of-breed technology companies and making ongoing investments to build skill levels across the organisation are bearing fruit. It is helping to consolidate our leading position in the industry.”
Your Homes Newcastle (YHN), which manages more than 26,000 properties on behalf of Newcastle City Council, is taking an innovative approach to fire safety with a pilot project utilising thermal imaging cameras in tower blocks. The ALMO has installed the thermal imaging cameras in three of its 45 multi-storey blocks across the city in a trial partnership with OpenView Security Solutions, with the project attracting praise from Tyne and Wear Fire and Rescue Service. Mobotix M16 thermal cameras The trial of the Mobotix M16 Thermal Camera sees the cameras installed in bin chute rooms The trial of the Mobotix M16 Thermal Camera sees the cameras installed in bin chute rooms. The cameras detect minute increases in temperature, triggering an alarm in YHN’s central enquiry centre before any fire has had a chance to take hold, meaning within seconds of a possible fire starting the alarm is raised with the fire service. The camera continually monitors the temperature in the room, with information relayed back to the fire service, enabling them to better prepare for responding to the fire. David Langhorne, YHN’s Assets and Development Director, said: “The tragic events at Grenfell Tower have undoubtedly put fire safety in multi-storey blocks under a microscope, but we have been trialling new measures in our multi-storey properties for some time. Faster fire detection “We pride ourselves on being innovative, so it was an easy decision for us to test something that had not yet been adopted elsewhere. The early detection system provided by the camera has many benefits, but, most importantly, the faster response time from the fire service means the potential impact on residents and their properties is minimised and they and their homes are far safer as a result.” “This trial system is one of many fire safety measures currently in place in the blocks we manage across the city, where we also have wet and dry risers, central alarm systems, smoke alarm activated bin chute fire dampers, and bin room sprinklers.” Reducing false fire alarms Alan Robson, Assistant Chief Officer at Tyne and Wear Fire and Rescue Service said “It’s great that YHN is innovating in this way. Using technology to support the monitoring of storage areas such as this helps improve the information we receive about incidents. This technology can reduce false alarm calls and improve our response to confirmed fires.” The standard CCTV lens provides a live feed for further verification of events OpenView Security Solutions is the UK’S largest privately-owned independent security company and a leading national supplier of fire, electrical and mechanical services to the public and private housing sectors. Thermal imaging The Mobotix M16 Thermal camera’s lens is triggered when an unexpected heat pattern occurs and automatically sends an alert to the central control room. Images from the thermal lens are automatically presented to operators enabling the exact location of hotspots, such as smouldering fires, to be pinpointed. The standard CCTV lens provides a live feed for further verification of events. YHN’s existing infrastructure, which uses Openview installed equipment in the blocks to link alarms through to its enquiry centre via Jontek, meant the new approach could be easily implemented without any disruption to residents. Innovative fire protection solutions Andy Ward, Sales Director of OpenView Security Solutions, added “This innovative fire protection solution enables housing providers to ensure a safer environment for residents and minimise the incidence of false alarms. It now forms part of our expanding portfolio of fire and life safety solutions, one of the fastest growing areas of our business, and consolidates our leading position in the public and private housing sector.” Commenting on the partnership with YHN and OpenView, Frank Graham, Mobotix Regional Sales Manager, said: “We are very happy to be working so closely with both YHN and Openview in the development and provision of an innovative solution for such a serious issue. Mobotix cameras have inbuilt intelligence to meet all the requirements of integrator and end users alike and we look forward to a longstanding and fruitful partnership with both organisations moving forward.”
OpenView Security Solutions, the UK’S largest privately-owned independent security company and a national supplier of electrical and mechanical services, has completed a major upgrade to the CCTV security systems used at Cardiff Airport, the national airport for Wales and a key gateway to the UK. Upgrading airport security The project included a software upgrade for 40 cameras and replacement of a further 110 cameras with the latest high definition devices. The security network was expanded with an additional 80 cameras to meet the requirements of Cardiff Airport which is one of the UK’s key strategic assets that welcomes over 1.58 million passengers annually. Ian Godsell, IT Technician and GDPR Data Protection Officer at Cardiff Airport, said: “We have been impressed by the professional approach and expert advice provided by OpenView throughout the successful completion of this significant upgrade to our CCTV security systems. The safety and security of our staff and customers is our number one priority and the advanced technology in place supports our efforts to constantly monitor activity across the airport. This in turn supports our commitment to minimise risk and remain compliant in terms of regulatory standards.” IP cameras and VMS The first phase saw OpenView upgrading the CCTV control room with Indigo Vision’s Control Centre OpenView Security Solutions was invited to propose a solution for the staged upgrade of the security network as it was the airport’s incumbent CCTV systems maintainer and had received recommendations from Indigo Vision, which supplied the cameras, Video Management System (VMS) and Network Video Recorders (NVRs). The first phase of the upgrade project saw OpenView upgrading the CCTV control room with Indigo Vision’s Control Centre, the company’s latest VMS platform and a new video wall to give operators the clearest view of the expanded camera network. It also provides department heads with browser-based access to video footage to quickly review events and enhance decision-making. Indigo Vision NVRs Additional Indigo Vision NVRs were installed to capture and store images from all cameras for a 31-day period with an additional unit for failover applications. The upgrade was planned and completed to minimise disruption to the airport operation and ensure continued security vigilance throughout the process. OpenView then replaced existing cameras which were obsolete and, as soon as new cat 5 cabling had been installed by the airport’s third-party contractor, was able to complete the new installation locations across the Airport including fire stations, management suite and hangars. HD CCTV surveillance system This upgrade confirms OpenView’s ability to handle major infrastructure projects for safety critical organisations throughout the UK" “With extensive experience of working with airports and a nationwide network of strategically located offices, this upgrade confirms OpenView’s ability to handle major infrastructure projects for safety critical organisations throughout the UK,” added Andy Ward, Sales Director at OpenView Security Solutions. Several challenges had to be overcome whilst completing this upgrade, including having to unexpectedly replace collapsed ducting in some of the car parks and the handling of all intricacies involved in risk assessments relating to working at height throughout the airport. OpenView continues to provide a high-quality maintenance support service to ensure the system consistently operates at peak efficiency and is working closely with the IT team to further enhance the CCTV network as the airport continues to expand.
Bold Communications, a developer of alarm communications and management systems, has announced a new technology partnership with Openview Security Solutions, the UK’S largest privately-owned independent security company and provider of integrated control room systems. The two companies already have a proven track record of working together on a number of high-profile public sector projects including Loughborough University, Stockport Homes and the City of Cardiff. This new partnership will enable clients, particularly in the public sector, to take advantage of the significant expertise and capabilities accumulated by both companies over many years in the deployment of innovative alarm and CCTV-based security systems that deliver best value. Ensuring highest level of service The monitoring platform is the central receiving and processing point for a wide range of security products and applications including fire and intruder alarmsBold Communications Managing Director, Brian Kelly, commented: “Working with the right partners is essential to the successful delivery of important public sector projects. This new partnership between Openview and Bold builds on the unique strengths of both companies. Combining OpenView’s project delivery expertise with Bold’s specialised development and support skills will help to de-risk installations and ensure that control rooms deliver the highest level of service.” The monitoring sector has evolved significantly in recent years away from just simple alarm receiving and toward complete remote management solutions. The monitoring platform is now the central receiving and processing point for a wide range of security products and applications including fire and intruder alarms, public address systems and CCTV networks. Providing clients with robust security systems The increasingly complex nature of such integrated systems demands the highest level of technical skills and resources making the relationship between software suppliers and systems integrators more important than ever. Andy Ward, Sales Director of OpenView Security Solutions, added: “This partnership is a natural fit as both Openview and Bold are engineering-based companies with outstanding reputations in the security industry because of the quality of their work and longstanding client relationships. Together, we will be providing public sector clients with robust, reliable systems that provide the highest level functionality without the complexity or project risk associated with other solutions.”
OpenView Security Solutions, the UK’S largest privately owned independent security company and a national supplier of electrical and mechanical services, is showcasing its comprehensive range of smart living solutions on stand D44 at Housing 2018. This will include a preview of a new IP-based concierge system developed with stand partner Appello that will deliver a unique range of capabilities. Efficient care and health services According to Andy Ward, Sales Director at OpenView: “We are committed to creating better environments for people to live and work by harnessing the power of the latest technologies and embracing innovation. Delivered through city-wide digital and physical infrastructures, we provide smart, assisted living solutions that deliver efficient care and health services directly into homes, promoting independence and enabling people to remain in their own communities for a longer time.” OpenView is a leading exponent in the provision of the new generation of IP-based solutions that integrate traditional Warden Call facilities with door entry systems, fire protection, personal alarms, fall alert pendants, emergency lighting, CCTV and carbon monoxide alerts. The use of smart, assisted living technologies opens up access to more efficient care and health services directly into homes, promoting independence and enabling people to remain in their own communities for longer.
OpenView Security Solutions (OSS), a privately-owned independent security company based in the UK, and a national supplier of electrical and mechanical services, has been awarded a place on the Door Entry and Access Control framework managed by Efficiency East Midlands (EEM) on behalf of the public sector. This prestigious framework will enable councils, ALMOs, housing associations, hospitals and the emergency services to speed up the procurement process and achieve significant savings when undertaking new building works or refurbishments. Updating and retendering process OSS was awarded the place as part of an updating and retendering process to ensure that it continues to offer best value. EEM carried out an extensive assessment including a detailed appraisal of OSS’ experience, financial stability, working practices as well as its compliance to health & safety, equality and diversity guidelines.OSS was awarded the place as part of an updating and retendering process to ensure that it continues to offer best value According to Pete Smith, EEM’s Chief Executive: “We are delighted that OpenView Security Solutions has become one of the suppliers on this framework. The company demonstrated that it operates to the highest standards with extensive experience in the provision of door entry and access control systems and a track record of delivering great service across the public sector.” Access control framework The Door Entry & Access Control framework is fully compliant with UK Procurement Regulations and the EU Procurement Directive. It covers the installation, inspection, maintenance, repairs and programmed servicing of door entry and CCTV systems including automatic doors, roller shutters, barriers and access control systems. It also incorporates the design and installation of replacement systems and security doors. “EEM frameworks make it easier for organisations to access the services they need without the need to undertake a lengthy procurement process,” added Andy Ward, Sales Director at OpenView Security Solutions. “Being awarded a place on this particular framework will enable the public sector to benefit from greater efficiency and reduce costs whilst helping to consolidate our leading position in the market.”
Muir Group Housing Association, which manages more than 5,500 homes across the country, has formed a new partnership with OpenView Security Solutions, a national supplier of electrical and mechanical services, to further enhance the level of services to residents. The contract started on 1st June 2017 and OpenView Security Solutions is providing a range of specialist services including PAT testing, fire risk assessments and the ongoing maintenance of fire alarms, emergency lighting, door entry systems, automatic doors and barriers. The transfer of these services from the previous contractor was efficiently achieved by both organisations. Residential safety and security According to Mike Proudfoot, Maintenance manager at Muir Group Housing Association, “This partnership will be very important in ensuring that we maintain our ongoing commitment regarding the safety and security of residents. As a landlord, OpenView’s involvement will be crucial in helping us to meet our obligations and the long-term benefits will be positive, both for Muir residents and the housing association as a whole.” Andy Ward, Sales Director at OpenView Security Solutions, added, “We are excited about embarking on a new era with Muir Group Housing Association. With extensive experience of working closely in partnership with housing associations, Openview understands the importance of ensuring that all equipment is working efficiently at all times and is committed to providing the highest quality service to the organisation and its residents.”
Siklu Inc., the global market leader in millimetre wave solutions, announced its Etherhaul mmWave radios have been installed as part of an extensive upgrade to the town centre surveillance network in Burnley, which is located in Lancashire, England. The 18 high capacity point-to-point mmWave links from Siklu deliver interference-free connectivity for 40 newly installed HD IP CCTV cameras from Hikvision to provide fibre-like performance, low latency and real-time HD quality that is now enabling not only recognition but also identification. The new wireless network and new cameras are part of a mission critical Lancashire Hub CCTV Centralisation Project, which was designed to consolidate multiple control centers into a single location. Public safety for modern smart city With the Siklu mmWave EH-500TX and EH-600TX radios, Burnley Town Centre can leverage the licence free and lightly licenced V-band to deliver reliable connectivity with 99.999% link availability by operating over the uncongested 60GHz frequency and using narrow beams which are immune to interference. The radios also support PoE out so that the Hikvision cameras can be wired directly into the Siklu radios eliminating the need for additional switching hardware. With the new infrastructure in place, Burnley Town Centre has improved its public safety and begun to build the foundation for a modern smart city. The system was installed by OpenView Security Solutions Ltd (OSS), a leading installer of wireless and CCTV infrastructure with offices throughout the U.K. OSS integrated the new cameras with the premium HikVision iVMS-5200 Professional to create a reliable surveillance network. Siklu was selected by OSS after realising Burnley Town Centre needed an alternative wireless frequency because its existing traditional 5GHz infrastructure is associated with a high level of interference. The project now also achieves further cost savings by significantly reducing and removing reoccurring leased line costs. Resilient network infrastructures “Siklu’s best of breed wireless solutions enable the delivery of scalable and resilient network infrastructures that support the provision of the highest level of service,” said Andy Ward, Sales Director of OpenView Security Solutions. “The Lancashire Hub CCTV Centralisation Project is now arguably one of the most advanced and robust networks in the country”. “The Burnley town centre project with OpenView Security Solutions represents an innovative approach to delivering interference-free connectivity with significant cost savings,” said Eyal Assa, CEO of Siklu. “We are excited to work with OpenView Security Solutions and to expand access to mmWave wireless networks across the U.K.”
OpenView Security Solutions (OSS), one of the UK’s providers of CCTV and IT infrastructure solutions to the public sector, has successfully completed the design and installation of a new control room in Blackburn, Lancashire. The company was awarded the contract after an open tender process as part of the Lancashire Hub CCTV Centralisation Project to consolidate separate facilities across the county into a single super hub control room which will reduce costs and improve service delivery against collective community safety objectives. Largest local authority installations The new control room, which cost almost £1million, is located in King George’s Hall, Blackburn where seven operators and two supervisors monitor over 240 cameras across East Lancashire around the clock. It features a video wall that comprises 33 x 42” screens, one of the UK’s largest local authority installations. The official opening was attended by Assistant Chief Constable Mark Bates and Council leader Mohammed Khan from Blackburn with Darwen Council, who hailed the complete project as a resounding success, stating: “This impressive facility will not only save the participating authorities money on their previous CCTV costs, but it will also lead to more prosecutions and a reduction in crime and anti-social behaviour. We are hoping that more authorities throughout Lancashire will join this innovative initiative.” "We have been impressed bythe high quality of advice and technical ability provided by OpenView Security Solutions throughout this strategic project" Real-time data sharing Funded by the Department for Communities and Local Government via its Transformation Challenge Award with an additional contribution from Lancashire Constabulary’s Police and Crime Commissioner, the first phase of the Lancashire Hub CCTV Centralisation Project has been to consolidate legacy systems and control rooms located in Blackburn with Darwen, Burnley and Preston. In further demonstration of this collaborative approach to the provision of CCTV services, the project improves the ability to share data with Lancashire Constabulary on a real-time basis to enhance the delivery of an efficient and appropriate response to incidents as they occur. OSS conducted extensive site surveys, including lines of sight, before recommending a wireless Ethernet network that would allow the majority of locations to be migrated to the latest Hikvision HD IP cameras wherever possible. This new wireless infrastructure links to the existing wide area network and was completed prior to installing the latest video management and storage platform into the East Lancashire data centre. A Hikvision control room system was then installed before migrating Blackburn with Darwen’s CCTV system into the new facility, ensuring that no loss of service was experienced during the process. OSS then migrated the remaining systems on a staged basis. Improving safety in public spaces “We have been impressed by the high quality of advice and technical ability provided by OpenView Security Solutions throughout this strategic project,” added Peter Wareing, CCTV Services Manager for Blackburn with Darwen Council. “We now have an efficient and cost-effective CCTV solution that will deliver significant savings for all participating local authorities through the optimisation of staff resources, elimination of telephony circuit rental costs and reduction of ongoing maintenance costs. The system also provides a platform for improved income generation to help achieve our objective of making public space CCTV a self-financing proposition.” In conclusion, Andy Ward, Sales Director of OpenView Security Solutions, commented: “We are delighted to have played such a big role in the successful delivery of this project that transmits real-time HD images back to the control room at a much lower cost than the previous analogue-based systems. It also shows how councils can work effectively together to provide a higher level of service and improve safety in public spaces.”