The Monitoring Association provides automated secure alarm protocol to the New Hanover County ECC in North Carolina

29 Jul 2022

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The Monitoring Association (TMA) welcomed its 111th ECC in the United States on Monday, July 25, 2022.

The New Hanover County ECC in North Carolina became the 12th ECC in the state of North Carolina to implement the Automated Secure Alarm Protocol (ASAP).

Public-private partnership

The New Hanover County ECC went live with Rapid Response Monitoring, Vector Security, Tyco (Johnson Controls), Stanley Security, Guardian Protection, Securitas, ADS, United Central Control, Brinks Home Security, Affiliated Monitoring, Vivint, National Monitoring Center, Holmes Security, Protection One and CPI Security. ADT and Security Central will be on-boarded in the near future.

Launched in 2011 as a public-private partnership, TMA’s ASAP service is designed to increase the accuracy and efficiency of calls for service from alarm companies to Emergency Communication Centres (ECCs).

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