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Gallagher HBUS End of Line Module monitors communications between alarm sensors and controller technology
Gallagher I/O Accessory Single Cabinet - secure enclosure providing one footprint for Gallagher devices
The physical security market continues to experience growth as users look to capitalise on the promises of emerging technologies and because of this, 2017 proved to be a great year for Oncam. In fact, this year was the best year in Oncam's history in terms of sales, as 360-degree fisheye cameras have gone from being a “specialty” camera used only in certain applications to a primary device for enabling total situational awareness. Today, many of our customers leverage 360-degree cameras exclusively to provide extensive coverage inside a facility or in a large outdoor area, with traditional narrow field-of-view cameras used only at “choke” points. Increase in cybersecurity threats and breaches At the end of 2016, we predicted a major trend this year would be an increase in cybersecurity concerns for users of physical security systems, and we were right. An increase in cybersecurity threats and breaches have put organisations on watch. Based on this and the adoption of more IT-centric infrastructure and protocols, there is significant collaboration between IT and physical security, and true “convergence” is finally starting to happen. The adoption of video analytics also continued to increase this year, as most video surveillance projects involved the use of some form of analytics and data analysis. Demand for safeguards As we move into 2018, the trends of 2017 will roll over, and cybersecurity will continue to be a major issue. Suppliers of hardware and software will put an even greater emphasis being cyber secure and end users will increasingly demand safeguards. Additionally, the deployment and use of advanced analytics based on newer artificial intelligence-based technologies will continue to increase. It will be the technology providers that find ways to allow users to capture additional value from the information collected by security systems that will accelerate growth. Oncam made significant investments in new products that leverage analytics and cloud technologies. In 2018, we will continue to invest in the development of new products, with a focus on solutions for particular applications across industry segments. Beyond our technology advancements, we've invested significantly in boosting our sales force in the Americas and adding industry experts to ensure sustained customer and partner success with our solutions. From our vantage point, Oncam is well positioned to capitalise on opportunities for growth in the coming year.
2017 was quite an interesting and eventful year for the physical security industry. The economy has been robust and technology has become progressively sophisticated—with interactive services, cloud computing and network-based solutions taking charge to provide new insights to installers and their end-user customers. The Internet of Things is creating increasingly integrated solutions, with a heightened emphasis on total connectivity. Changing security expectations World events have also put the spotlight on the need for comprehensive security at public events, tourist attractions and schools and campuses. Security is an expectation and systems integrators are becoming trusted advisors to their customers, who are looking to them to solve problems or issues. Residential systems are more robust and now, are migrating to the commercial side of the business. There’s a blurring of the lines of technology—many of the products that come to the security industry originate from the consumer side. This proposition is also changing expectations by both residential and commercial customers, who want common, easy operation from their smartphone or user interface. Unexpected was some of the biggest deals in the industry, including acquisitions by dominant companies who grew even larger and continued ongoing consolidation on the manufacturing side. Those who remain will need to be progressive and step up their game with the latest proven technologies. Selling hardware isn’t the end game any longer. It’s providing solutions that generate revenue for security dealers and offer a solid return on investment for the end-user. In addition, solutions need to be easier for the user, and integrate many different systems and components across the enterprise. Cybersecurity safeguards End users want to get the most out of their solutions—and they want to be able to have more than safety and security. They are looking for the types of products that yield insights into system performance and give them the data the need for greater control and to proactively address any challenges or problems before they occur. Downtime is not an option and therefore, there’s an increased emphasis on consistent power so solutions are always on and running reliably. For security dealers and integrators, physical security and cybersecurity services will be part of their offerings and no longer separate disciplines Cybersecurity is a dominant conversation in the security industry these days and that buzz will continue into 2018. Because solutions are increasingly network connected, they have vulnerabilities that will have to be addressed by service providers and manufacturers. Manufacturers will need to take the upper hand in providing hardened products—testing and certifying for cybersecurity safeguards. That is not an easy task and can be expensive, but it needs to be done. Because cybersecurity is in constant evolution, many will go the route of outsourcing this component of their manufacturing to third parties well-versed in threat detection and hardening. Hardened products will also need to evolve with new emerging attacks. For security dealers and integrators, physical security and cybersecurity services will be part of their offerings and no longer separate disciplines. Intelligent access control solutions Manufacturers no longer operate in silos. They are working with systems integrators to more fully understand their needs and those of the end-user. Manufacturers are also partnering with technology providers—bringing in the expertise of others so their solutions are comprehensive and holistic. We will continue to see integration of formerly disparate components, open systems and open APIs. There will also be strong migration to access control systems with edge intelligence and power over Ethernet, leveraging existing cabling for network connectivity. The winners will be those who take the lead in providing cyber secured and hardened products, as well as companies who partner with others to bring best of breed solutions to market. The losers will be those who continue to develop proprietary, closed systems and fail to recognise the importance of network connectivity for real-time, proactive reporting. Without networked power, the facility cannot yield the proper insights it needs to stay reliably connected 24/7 Ongoing partner success LifeSafety Power® has been working consistently and diligently on elevating the status of power from unintelligent hardware device to network-connected component that yields rich data for the user and allows the installer to provide remote monitoring and managed power services. We have changed the paradigm of power but there’s additional work to do to get people to understand the new, critical role power plays in comprehensive enterprise and campus security. Now, security installers can help the end user know what’s happening with locks, access control, gates or other connected solutions and fix problems before they happen. Without networked power, the facility cannot yield the proper insights it needs to stay reliably connected 24/7. We have also had continued, ongoing successes with our many partners in the access control community and that’s where we will further focus our efforts in 2018—working with leading security solution providers to present the best technologies and solutions that are reliable, certified and present the types of insights security dealers need to offer customers to provide the highest levels of service. This will also help security dealers and integrators differentiate themselves and compete more effectively in the crowded marketplace.
Part 1 in our Intercoms in Security Series Lambert-St. Louis International Airport uses Code Blue intercoms Organisations are demanding a new level of interoperability among mission-critical security systems. Intelligible audio, the ability to hear, be heard and be understood, is critical to communication, which is essential to the core security processes within an organisation, as well as to emergency situations. Intelligible audio provides a platform to optimise various processes, including the use of security officers. “Our main thrust is to ensure our clients see intelligible and interoperable audio, not as an option, but as instrumental to their budget optimisation, stakeholder communication and risk mitigation efforts,” says Jim Hoffpauir, President of Zenitel North America, a manufacturer of intercoms and other communications solutions. Iintercoms in building safety and security The role of intercoms in building safety and security is a given across many markets, and that use is growing. Intercoms are used in campus call boxes, elevators, muster locations, and for emergency notification. The trend is toward video, audio and access control, all tied together. There is also an emphasis on providing intelligible audio in any environment, even demanding ones. The education market has historically been a large sector for intercoms. Emergency phones and intercoms traditionally have been found throughout education settings, including colleges and universities, where they remain quite popular. Expanding markets for two-way communication In recent years, however, their popularity has also grown within the healthcare and mass transit sectors, where their versatility allows authorities to react to emergency situations while also providing a wide range of applications for non-emergency situations, such as car trouble or requests for directions. Intercoms can fulfill a variety of emergency and non-emergency needs in places like downtown Santa Ana, California (Photo courtesy Code Blue) “Markets of all sizes and shapes can benefit from a two-way communication solution that can help individuals place calls for assistance with first responders, police departments or customer service representatives,” says David Fleming, Chief Design Officer for Code Blue Corp. Intercoms for public and private sectors Aiphone is another intercom manufacturer for which education is a big market. Bruce Czerwinski, U.S. General Sales Manager, Aiphone Corp., says about 80 percent of both public and private K-12 and higher education campuses are using at least one intercom in some form. That percentage grows to nearly 100 percent for hospitals, which are using intercoms as nurse-call stations and at parking facilities, exterior door entries, nurseries and pharmacies, he says. "About 40 percent of commercial units – from strip malls to large, multi-tenant campus settings – are using intercoms" Up to 70 percent of larger multi-family facilities are also using intercoms. And that percentage is even higher in older, heavily populated Eastern cities. Many locales have laws mandating the use of audio and video intercoms on buildings beyond a threshold number of units. About 40 percent of commercial units – from strip malls to large, multi-tenant campus settings – are using intercoms, says Czerwinski. In the past year, Aiphone’s emergency stations have become very popular, particularly in campus settings; both commercial and higher education. Also, a growing number of unmanned parking garages are using the stations to allow patrons to immediately reach first responders or security personnel. Each of these markets still has growth potential, but by its sheer size, the commercial market offers the greatest opportunities, according to Aiphone. Video-enabled IP intercoms Intercom usage differs widely in various global markets, according to Craig Szmania, CEO of 2N USA, a manufacturer of IP intercoms. In the North American market, intercom usage is relatively low compared to the Europe, Middle East, and Africa (EMEA) region, where intercoms are a more mature market. Security, convenience, systems integration and IP-versus-analogue adoption are driving usage and growth to more than 20 percent year-over-year. More and more video-enabled IP intercoms are seen as an integral part of a system wide security and video solution, according to Szmania. “Our intercom portfolio targets all the major verticals, but we have had particular success in the education sector – K-12 and universities,” says Szmania. “These end users are looking for specific features in securing their campuses, providing convenience to their administrators, employing programmability for differing use scenarios throughout the campus, and integration to their telephony or other systems.” More and more video-enabled IP intercoms are seen as an integral part of a system wide security and video solution Szmania says the latter point is becoming a particular need in light of a requirement for campus-wide communication and coordination in emergency situations. “Our intercoms integrate seamlessly with third party solutions such as Cisco’s telephone systems that are the communication backbones of many schools and campuses,” he adds. IP-based solutions in residential verticals Considering near-term growth potential, single family and multi-tenant residential verticals have fantastic opportunities for increased usage of door stations/intercoms in the United States, according to Szmania. The company has entered this space over the last several years and has grown to be a market leader in IP-based integrated solutions, especially in the home automation space. The adoption of IP networked solutions for condominiums and apartments is just taking off, driven in part by consumer demand for mobile-anywhere video, audio and door control. The service is also a driver for integrator/dealer adoption of the technology to provide recurring monthly revenue (RMR). 2N has also achieved triple-digit growth in commercial building installations over the past two years. Building owners, IT departments and security managers want and need a networked solution for control and security. 2N’s open platforms are a good fit, says Szmania. Read part 2 of our Security Intercoms series here
Morse Watchmans, the global provider of key control and asset management systems, is introducing KeyWatcher Fleet this week at ISC West 2019 (booth #11109) in Las Vegas. “We are continually focussed on developing key control solutions that go beyond securing keys to help users improve business operations,” said Fernando Pires, CEO, Morse Watchmans. “That was our charter when we engineered KeyWatcher Fleet. As fleet professionals know, when you control the keys, you control the fleet.” Key security system for fleet management KeyWatcher Fleet puts users in command of vehicle distribution, comprehensive utilisation, right-sizing of a fleet and more.KeyWatcher Fleet is the first key security system with software designed from the ground up for fleet management applications. KeyWatcher Fleet puts users in command of vehicle distribution, comprehensive utilisation, right-sizing of a fleet and more. The software allows fleet managers to create user role-based “Pools”, or groups of vehicles, to assign each vehicle accordingly. Flexible booking workflows enable customisation to balance usage, ensure vehicle availability, and more. Multiple service features make it possible to report problems and automatically initiate new or scheduled work on each vehicle. System alerts notify management to specific issues such as an unauthorised booking attempt or expiring driver’s license, and the system generates a number of useful reports with actionable insights. Unique PIN codes for authorised key access KeyWatcher Fleet is networkable and offers API support for integrationsA convenient dashboard displays real-time status, bookings summary, vehicle use and many other data points to provide the pulse of the fleet in an instant. Built on the robust and proven KeyWatcher Touch hardware, KeyWatcher Fleet uses the same 16, 8, and 6-key modules, along with the same card and locker modules. Unique PIN codes ensure only authorised individuals can access keys, or users can add an optional card or fingerprint reader for even stronger key security, allowing users to manage thousands of keys and users with a single system or network. Like all Morse Watchmans key and asset control solutions, KeyWatcher Fleet is networkable and offers API support for integrations.
At ISC West 2019 this week in Las Vegas, Morse Watchmans (booth #11109) is showcasing its AssetWatcher and KeyWatcher Touch key and asset management solutions that protect important keys and physical assets, resulting in reduced downtime, fewer losses, and improved accountability. On display alongside AssetWatcher and KeyWatcher is Morse Watchmans’ latest introduction, KeyWatcher Fleet – the first key management platform designed from the ground up with Fleet Managers in mind. “Morse Watchmans has proven experience in delivering tailored key and asset management systems with full audit trail capabilities, for a multitude of applications,” said Fernando Pires, CEO, Morse Watchmans. “AssetWatcher and KeyWatcher Touch make it easier than ever to protect valuable assets and to streamline key management, while KeyWatcher Fleet breaks new ground in optimising fleet usage.” Available in 10, 22, 34-locker configurations, AssetWatcher locker is sized for small laptops, tablets, phones and other objects RFID-enabled locker system AssetWatcher is a flexible, scalable, and highly capable RFID-enabled locker system. Perfect for tools, mobile electronics, and other valuable items, it can easily support more than 10,000 users on a single system and is configurable in three modes for flexible usage. AssetWatcher’s RFID technology allows users to easily track who is removing or replacing an asset, as well as when and where in the system the asset has been taken from or placed. Available in 10, 22, or 34-locker configurations, each AssetWatcher locker is sized for small laptops, tablets, phones and other objects. Additional systems can be added as needed to expand the solution to support even more lockers. Each system is designed to be freestanding and can be mounted to the wall or the floor for convenience and stability. SmartKey system with KeyAnywhere technology Morse Watchmans’ KeyWatcher Touch key management system features a 7” touchscreen with an easy-to-use interface and patented SmartKey system with KeyAnywhere technology to make it simple to withdraw and return a key securely to any key cabinet in an enterprise. KeyWatcher Touch also offers the convenience of scheduled PDF reports that are emailed KeyWatcher Touch also offers the convenience of scheduled PDF reports that are emailed to authorised recipients. Email delivery of customised or standard reports can be scheduled for any frequency or specific time, or they can be accessed using the Morse Watchmans smartphone app. System administrators have access to view or run reports as needed. The system also enables security management to notify a user via email when a key becomes overdue. Actionable insight on fleet utilisation Built on proven KeyWatcher Touch hardware, KeyWatcher Fleet is the only key control system with software designed specifically for fleet management. A dashboard displays vehicle use, bookings, status, and more. Administrators can generate quick and customisable reports to gain actionable insight on fleet utilisation and operations. Morse Watchmans Smarts lets administrators create policies to enable automatic vehicle allocation. Vehicles can be assigned by lowest mileage, most fuel, priority and more. Drivers can be notified automatically via email or text if a specific vehicle is not available, and unique pin codes or optional card or fingerprint readers provide strong key/vehicle management.
Morse Watchmans, the provider of key control and asset management systems, is demonstrating their new KeyWatcher Fleet system along with their KeyWatcher Touch key management system at this week’s Security and Counter Terror Expo (Stand C36) in London. “While KeyWatcher Touch continues to deliver the best in key management for general security operations, we are very excited to launch KeyWatcher Fleet to address the specific needs of fleet operations and management” said Fernando Pires, CEO at Morse Watchmans. Reducing operational costs “When you control the keys, you control the fleet – so this new solution will be a tremendous advantage to fleet managers across all industries.” KeyWatcher Fleet offers fleet managers a wide array of tools to maintain and optimise vehicle usage while reducing many operational costs. Managers can create user role-based ‘Pools’, or groups of vehicles, to automatically assign each vehicle accordingly. A range of service features makes it possible to report problems and automatically initiate new or scheduled work on each vehicle Flexible booking workflows enable customisation to balance usage, ensure vehicle availability and more. A range of service features makes it possible to report problems and automatically initiate new or scheduled work on each vehicle. System alerts notify management to specific issues such as an unauthorised booking attempt or expiring driver’s license, and the system generates a number of useful reports with actionable insights. Desktop fingerprint reader Alongside the KeyWatcher Fleet system, Morse Watchmans is showcasing their flagship KeyWatcher Touch key management system, utilising a touch screen and their patented SmartKey system with KeyAnywhere technology that makes it simple to return a key to any key cabinet in an enterprise. Updates to KeyWatcher Touch for 2018 include a new database design, a desktop fingerprint reader that allows users to enroll fingerprints through TrueTouch software, and the ability to utilise multiple KeyWatcher Touch server instances with a single SQL database. “We’ve continue to add enhancements to our KeyWatcher Touch system, making it ever more capable,” said Mr. Pires. “We always welcome the opportunity to connect with our community and show them what additional benefits Morse Watchmans can deliver.”
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