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If you’re responsible for a medium or large-sized office, it’s more important than ever that you have access to a means of ensuring people’s safety, managing risks and fraud, and protecting property. Any security system that you employ must therefore meet the most demanding commercial requirements of today’s offices, and tomorrow’s. This means thinking beyond a basic intrusion system and specifying a comprehensive solution that integrates smart features like access control, video management and intelligent video analytics. Because only then will you have security you can trust, and detection you can depend on. Reliable entry management Access control systems have been developed that guarantee reliable entry management for indoors and outdoors Access control is becoming increasingly important for ensuring the security of office buildings, but as the modern workplace evolves you’re unlikely to find a one-size-fits-all solution. Today, it’s commonplace to control entry to individual rooms or restricted areas and cater to more flexible working hours that extend beyond 9 to 5, so a modern and reliable access control system that exceeds the limitations of standard mechanical locks is indispensable. Access control systems have been developed that guarantee reliable entry management for indoors and outdoors. They use state-of-the-art readers and controllers to restrict access to certain areas, ensuring only authorised individuals can get in. With video cameras located within close proximity you can then monitor and record any unauthorised access attempts. The system can also undertake a people-count to ensure only one person has entered using a single pass. Scalable hardware components As previously mentioned, there is no one-size-fits-all system, but thanks to the scalability of the hardware components, systems can adapt to changing security requirements. For example, you can install Bosch’s Access Professional Edition (APE) software for small to medium-sized offices, then switch to the more comprehensive Access Engine (ACE) of the Building Integration System (BIS) when your security requirements grow. And, because the hardware stays the same, any adaptations are simple. APE’s ‘permanent open’ functionality allows employees and guests to enter designated areas easily and conveniently The APE software administers up to 512 readers, 10,000 cardholders and 128 cameras, making it suitable for small to medium-sized buildings. With functions like badge enrollment, entrance control monitoring and alarm management with video verification it provides a high level of security and ensures only authorised employees and visitors are able to enter certain rooms and areas. Of course, there will always be situations when, for convenience, you need certain doors to be permanently open, such as events and open days. APE’s ‘permanent open’ functionality allows employees and guests to enter designated areas easily and conveniently. Growing security needs You switch to the Bosch Building Integration System (BIS), without having to switch hardware (it stays the same, remember?). This is a software solution that manages subsystems like access control, video surveillance, fire alarm, public address or intrusion systems, all on a single platform. It is designed for offices with multiple sites and for large companies with a global presence. Bosch Building Integration System (BIS) manages subsystems like access control, video surveillance, fire alarm, public address or intrusion systems, all on a single platform The BIS Access Engine (ACE) administers up to 10,000 readers and 80 concurrent workplace clients per server, and 200,000 cardholders per AMC. An additional benefit to security officers is the ability to oversee cardholders and authorisations through the central cardholder management functionality and monitor all access events and alarms from every connected site. For consistency, multi-site cardholder information and access authorisations can be created on a central server and replicated across all connected site servers, which means the cardholder information is always up to date and available in every location. Intrusion alarm systems Bosch B Series and G Series intrusion control panels can also send personal notifications via text or email Securing all perimeter doors is vital when protecting employees, visitors and intellectual property. Doors are opened and closed countless times during business hours, and when intentionally left open, your office is vulnerable to theft, and the safety of your employees is compromised. For this reason, intrusion control panels have been developed with advanced features to ensure all perimeter doors are properly closed, even when the system is not armed. If a door remains open for a period of time (you can specify anything from one second to 60 minutes), the system can be programmed to automatically take action. For example, it can activate an audible alert at the keypad to give employees time to close the door. Then, if it is still not closed, it will send a report to a monitoring center or a text directly to the office manager, and when integrated with video it can even send an image of the incident to a mobile device. Customised intrusion systems What about people who need to access your building outside of working hours, like cleaning crews? Your intruder system allows you to customise the way it operates with a press of a button or swipe of a card. This level of control enables you to disarm specific areas, bypass points and unlock doors for cleaning crews or after-hours staff, whilst keeping server rooms, stock rooms and executive offices safe and secure. Bosch B Series and G Series intrusion control panels can also send personal notifications via text or email. You can program the panel to send you opening, closing, and other event alerts, which means you don’t have to be on-site to keep track of movements in and around your facility. Video management system A video management system will add a next level of security to your access control system Every office building has different video security requirements depending on the location, size and nature of the business. Some offices may only need basic functions such as recording and playback, whereas others may need full alarm functionalities and access to different sites. A video management system will add a next level of security to your access control system. For example, the video system can provide seamless management of digital video, audio and data across IP networks for small to large office buildings. It is fully integrated and can be scaled according to your specific requirements. The entry-level BVMS Viewer is suitable for small offices that need to access live and archived video from their recording solutions. With forensic search it enables you to access a huge recording database and scan quickly for a specific security event. For larger offices, embellished security functions for the BVMS Professional version can manage up to 2,000 cameras and offers full alarm and event management Full alarm and event management For larger offices, embellished security functions for the BVMS Professional version can manage up to 2,000 cameras and offers full alarm and event management. It’s also resilient enough to remain operative should both Management and Recording Servers fail. Large multi-national companies often need access to video surveillance systems at numerous sites, which is why BVMS Professional allows you to access live and archived video from over 10,000 sites across multiple time zones from a single BVMS server. When integrated with the BVMS Enterprise version multiple BVMS Professional systems can be connected so every office in the network can be viewed from one security center, which provides the opportunity to monitor up to 200,000 cameras, regardless of their location. Essential Video Analytics Video analytics acts as the brain of your security system, using metadata to add sense and structure to any video footage you capture If your strategy is to significantly improve levels of security, video analytics is an essential part of the plan. It acts as the brain of your security system, using metadata to add sense and structure to any video footage you capture. In effect, each video camera in your network becomes smart to the degree that it can understand and interpret what it is seeing. You simply set certain alarm rules, such as when someone approaches a perimeter fence, and video analytics alerts security personnel the moment a rule is breached. Smart analytics have been developed in two formats. Essential Video Analytics is ideal for small and medium-sized commercial buildings and can be used for advanced intrusion detection, such as loitering alarms, and identifying a person or object entering a pre-defined field. It also enables you to instantly retrieve the right footage from hours of stored video, so you can deal with potential threats the moment they happen. Essential Video Analytics also goes beyond security to help you enforce health and safety regulations such as enforcing no parking zones, detecting blocked emergency exits or ensuring no one enters or leaves a building via an emergency exit; all measures that can increase the safety of employees and visitors inside the building. Intelligent Video Analytics Intelligent Video Analytics have the unique capability of analysing video content over large distances Intelligent Video Analytics have the unique capability of analysing video content over large distances, which makes it ideally suited to more expansive office grounds or securing a perimeter fence. It can also differentiate between genuine security events and known false triggers such as snow, rain, hail and moving tree branches that can make video data far more difficult to interpret. The final piece in your security jigsaw is an intelligent camera. The latest range of Bosch ’i’ cameras have the image quality, data security measures, and bitrate reduction of <80%. And, video analytics is standard. Be prepared for what can’t be predicted. Although no-one can fully predict what kind of security-related event is around the corner, experience and expertise will help make sure you’re always fully prepared.
Considering how much the modern smartphone has become a common everyday tool and cultural icon, it’s hard to believe it has only been with us for a relatively short space of time. The first Apple iPhone was launched in 2007 and yet in a little over a decade the smartphone has become as essential as our keys or wallet. From its conception as a multi-faceted communications device, it has morphed into something far more integrated in our daily lives. Services such as Apple Pay, Android Pay and PayPal have seen the smartphone become a credible replacement for cash and cash cards, but equally, it is possible to replace access cards and keys as well.Smartphones can easily receive authentication credentials remotely and access can be confirmed or denied instantly The ability to accurately authenticate an individual and the applications this offers for security purposes, is something that the security industry needs to continue to embrace and further promote to our customers. Considerable advantages Most security professionals understand the potential benefits of using mobile device authentication, with flexibility being the key advantage. Smartphones can easily receive authentication credentials remotely and access can be confirmed or denied instantly. Equally, smartphones already contain many secure options to ensure they are only used by the authorised user – fingerprint and face recognition, as well as pattern authentication and PIN, being prime examples. Unfortunately, there is still a lack of awareness amongst some security operators, customers and the public of these exciting benefits. Potentially there may also be some reluctance, in certain quarters, to trusting a mobile device with physical security. A lack of trust in seemingly ‘unproven’ technology is not unusual, but the security industry needs to demonstrate reliability along with the considerable security and convenience benefits of using it. Trusted part of security network Many smart devices already securely bind the mobile device with the right person by using 2-factor authenticationMobile device security needs to earn its trust, in much the same way as any other new ground-breaking application. In fairness to the doubters, it’s not hard to imagine how much of a risk a badly protected mobile device could be to any secure network! There are two key obstacles that smartphones need to clear before they can become a trusted part of the security network though. Firstly, that they are secure enough to be trusted as part of a security network, and secondly that they can reliably identify an authorised user in a real-world environment. Many smart devices already securely bind the mobile device with the right person by using 2-factor authentication. For example, this could combine a PIN code with the fingerprint or face of the authorised individual. In areas with particularly high security, you could also implement a wall-mounted biometric reader (fingerprint, facial recognition or iris scan) to add a further level of protection and ensure there is no wrongful use of the mobile device. Security tokens or access cards are typically rigid in their programming, only allowing access to certain areas Security by location With its many and varied functions, undoubtedly one of the most useful systems on any smartphone is its GPS location tracking. It’s also a perfect tool to assist with security systems interaction.A benefit of using smart device authentication is the cost savings over operating traditional tokens Consider any secure facility – it will feature different levels of access. This can vary from a humble canteen and break-out areas, right through to secured doors around potentially dangerous or highly sensitive areas - such as plant rooms, or even a nuclear facility! Security tokens or access cards are typically rigid in their programming, only allowing access to certain areas. A smartphone, however, can be granted or denied access depending on the location of the request by the individual – GPS literally adds a level of extra intelligence to security. Personal items Using QR codes seem to be a simple but reliable identity and access control authentication option Mobile devices tend to be guarded and protected with the same concern as your money or your keys. Many of us literally carry our mobile device everywhere with us, so they are relatively unlikely to be misplaced or lost – certainly in comparison to a key card for example. Also, think about how often you use or hold your smartphone – some estimates suggest 2,600 times each day! With that level of interaction, you’ll be aware very quickly if it’s been misplaced, not least because of the inconvenience and cost to replace it. This level of personal connection makes it perfect for use with security systems. Cost savings Another obvious benefit of using smart device authentication is the cost savings over operating traditional tokens. No more plastic badges, access cards, lanyards, printers and consumables used to administer security. This is something the security industry really needs to shout about! It will come as no surprise to hear that smartphones are exceptionally common too. Figures suggest that in 2015 there were nearly 41m in use in the UK and this is predicted to rise to 54m by 2022. With the UK population being just over 65m, that is a very high percentage of people already carrying this technology. Using a resource that people already have, and which is highly secure, makes unquestionable financial as well as practical sense. GPS location tracking is a perfect tool to assist with security systems interaction Integrated technology Agreeing on common and shared open protocols has unfortunately been one of the stumbling blocks for the security industry in adapting to a predominantly smartphone authentication approach. NFC (Near Field Communications) technology in mobile phones and smart devices has failed to be the universal success it promised.Not everyone has an iPhone, but it is such an important segment of the market for customers Mobile technology trends have dictated to the systems that use it. Apple’s earlier (Pre iOS 11) decision to restrict the use of NFC to Apple Pay on its devices has had a profound effect on the implementation of NFC in other applications too. Not everyone has an iPhone, but it is such an important segment of the market that other manufacturers are wary of how customers will be able to use any new technology. We have seen a much bigger focus on using Bluetooth Low Energy technology on mobile devices instead. With providers such as HID Global, STid in France and Nedap in the Netherlands now concentrating on developing Bluetooth Low Energy readers and mobile credential applications, this seems like a highly credible alternative. Along with NFC and Bluetooth Low Energy options, there also seems to be a lot of interest in using QR codes as simple but reliable identity and access control authentication. These can easily be displayed on a screen or printed if necessary, giving great flexibility over the type of technology that is used in the future. Upgrading existing security systems There are strong arguments for many businesses to continue using MIFARE+ systems if they suit operations well We are steadily seeing the signs of smartphone authentication replacing the cards and tokens we have been familiar with. However, many consumers still want options rather than to just be railroaded down one path. A business that has invested in cards or tokens will want to use that technology investment fully. The changes will come when readers are updated – this is when security specifiers and installers need to promote the advantages of dual-technology readers, which offer options to include smartphone authentication into the mix. There is still considerable diversity amongst smart devices, the operating systems they use, and the security technology employed by each. Android, Apple iOS and Blackberry devices all vary with regards to the biometric authentication available, so security administrators may need to be flexible on the types of authentication they accept. Interestingly, card technology has also progressed at an astonishing speed too – with MIFARE+ proving to be a highly cost-effective, practical and secure system that can easily be integrated. There are strong arguments for many businesses to continue using these systems if they suit operations well. NFC (Near Field Communications) technology in mobile phones and smart devices has failed to be the universal success it promised Hybrid systems A hybrid approach may be the best answer for many security operators. This means those who choose to enjoy the benefits in terms of flexibility and convenience of smartphone authentication can do so, whilst those who are more hesitant can continue to use more traditional methods. A hybrid approach may be the best answer for many security operators Larger organisations may find that the swap over is a slower and more gradual process, whilst smaller start-up businesses may prefer to jump to a smartphone-based approach straight away. If security systems are well integrated but modular in their approach, then it becomes much simpler to evolve as time goes on. Embracing the benefits Using their app-based systems architecture, smartphones are ideally placed to evolve with security systems in the future. There are many benefits for the security industry and our customers, but we need to remember that this move will involve a culture change for many security operators and users. The security industry needs to be mindful and respectful of any anxiety, but also be positive and promote the considerable benefits mobile authentication offers.
Until recently, data laws have differed from one country to the next. This meant that for those organisations conducting business or protecting assets abroad, they needed to localise both their infrastructure and policies dependant on the country they were operating in. However, with the impending arrival of the EU GDPR (General Data Protection Regulation), which comes in to force on the 25th May this year, all of that will need to change. Data management in CCTV surveillance Surprisingly, despite the fact that much has been written about the impending EU GDPR, very little attention has been devoted to the process of ensuring compliance for the operation of video surveillance, access control and other physical security systems. The EU GDPR dictates that businesses adhere to specific governance and accountability standards with regards to the processing of all data. As this includes such a large scope of data, any public or even private organisation using CCTV to monitor publicly-accessible areas must pay attention, as monitoring the public on a large scale is by default considered a high-risk activity. This includes information that shows who a person is, where they are and any other specifics about them.We have seen organisations defining corporate standards for their physical security systems based around IT standards and technologies According to numerous market research studies, many organisations are yet to take the necessary steps in order to review the new regulations and ensure the necessary changes are made to meet these obligations. To date, we have seen organisations defining corporate standards for their physical security systems based around IT standards and technologies. With the implementation deadline of the new regulations fast approaching, these should be in a better state of readiness, with standardised processes, common organisational approach and technology. Enhancing industry awareness of compliance What’s more, a lot of legacy systems or disparate systems are still out there, and these may still have been entirely commissioned and operated by location-specific security teams. Regardless as to where your organisation stands in terms of technology, it is important to participate in the GDPR review with a greater sense of urgency. The EU GDPR dictates that businesses adhere to specific governance and accountability standards with regards to the processing of all data Tony Porter, the UK’s Surveillance Camera Commissioner, has been incredibly vocal in recent months with regards to making security system operators aware that their activities will be subject to the GDPR and to signpost them to relevant guidance from the ICO. For those actively seeking to ensure their businesses are compliant, his organisation’s independent third-party certification is a great place to start. However, with just a few months until the regulation comes into force, it is unfortunate that his organisation is not yet in a position to confirm this will be sufficient to demonstrate compliance with the EU GDPR. Ensuring regulatory preparedness With this being said, there are still a number of steps organisations can take to ensure they are well-prepared when the law comes into play: Get involved in the GDPR discussion If you haven’t already, proactively initiate a GDPR discussion with your legal team and ask for their guidance. Conduct a gap analysis to identify what works and what might require improvement in accordance with the new regulation. Then engage your consultants, integrators and manufacturers who should be able to advise on appropriate solutions. In the vast majority of cases, it should be possible to upgrade the existing system rather than ‘rip out and replace’.The appropriate use of encryption and automated privacy tools is a logical step Adopt privacy by design Under the terms of the EU GDPR, data that is anonymised or pseudonymised is likely to be low-risk. The appropriate use of encryption and automated privacy tools is therefore a logical step. For example, video redaction that blurs out people’s faces in video unless there is a legitimate reason to reveal their identity can minimise the dangers of having security cameras deployed in public spaces. Seek out certified and sanctioned organisations, such as the European Privacy Seal group ‘EuroPriSe’, a professional organisation whose purpose is to ensure companies meet the ‘GDPR-ready’ privacy compliance standards. Consider cloud-based services Owners of on-premises video surveillance, access control or ANPR systems are responsible for all aspects of EU GDPR compliance, including securing access to the systems and servers storing the information. However, by working with an approved cloud provider it is possible to offload some of these responsibilities. For example, we partner with Microsoft Azure to offer these systems ‘as a service’. This pathway significantly reduces the customer’s scope of activities required to ensure compliance and is highly cost-effective. Yet it is important to realise it isn’t a full abdication of responsibility. You remain accountable for ensuring data is classified correctly and share responsibility for managing users and end-point devices. With data laws changing around the world, businesses need to seriously consider how their security technology investments will help them manage risks in order to keep pace. With the GDPR deadline approaching, it is the ideal time to re-evaluate practices, partner with forward-thinking vendors and adopt technologies that will help meet privacy and data protection laws. This way, businesses can minimise risk, avoid costly penalties and be ready for anything.
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