Security management - Case studies

Rolling out new access technology brings some benefits that are predictable, and others that are not as easy to anticipate. In a recent webinar, ‘Moving to Mobile Access Control’, James Moore of IFSEC Global at Informa and Peter Walsh of HID Global spoke with Allan Dawson, Workplace Services Team Manager at aircraft leasing and asset management company, Avolon, about his company’s recent rollout of HID Mobile Access. HID Mobile Access The COVID-19 pandemic was not something...

HID Global, a globally renowned company in trusted identity solutions, has announced that maritime company, Attica Group has selected its HID FARGO DTC4500e high capacity card printer & encoder to optimise its loyalty programme. The solution improves the user experience by instantly personalising high-quality, full-colour membership cards and supports the continuous issuance needs of the loyalty programme. Seasmiles loyalty scheme Attica Group is engaged in passenger shipping through SUPE...

As Thailand’s oldest bank, Siam Commercial Bank (SCB) has successfully navigated more than a century of change. But more recently, as the tech-savvy Thai market eagerly embraced the digital revolution, SCB found itself falling behind. One pain point was correcting errors in its ATM network; refunds were taking up to a week. It was a delay the bank’s customers were unwilling to endure. How did SCB fix its ATM woes? It brought in a team of Blue Prism digital workers. Challenge...

Telefónica is Germany’s largest telecommunications company, currently servicing more than 42 million mobile connections. Many of those connections are made possible through a contract. And contracts need to be regularly renewed. Telefónica is updating thousands of contracts every week. Optimising this process was a priority.  Challenge Telefonica has 23 million customers with fixed-term contracts, and renewing millions of these contr...

Rebel Energy is a new entrant in the UK energy market and will soon supply 100% clean and affordable energy to all UK households. Rebel’s mission is to drive the nation’s energy transition agenda toward renewable power generation, ensuring poorer households are not left behind. But in an already cluttered and highly competitive market, how is Rebel giving itself the best chance for a successful launch? They’re hardwiring intelligent automation into their business. C...

A UK bank has an impressively long history, and throughout they have looked for ways to innovate and improve their business. When COVID-19 struck, they found themselves well-positioned to help customers in need of mortgage relief. How? With a Blue Prism intelligent digital workforce. Challenge The lockdown and shelter-in-place mandates that were issued early in the COVID-19 pandemic led to widespread unemployment and financial worries. Homeowners with mortgages were left wondering&nb...

When UK families require assistance while caring for a loved one, they often turn to Bupa. This well-respected healthcare organisation offers residential and nursing care at over 120 homes and ten retirement villages. With its residents among the most vulnerable to COVID-19, Bupa knew it needed a way to quickly identify any ill staff members to keep residents safe. A Blue Prism digital workforce came on board to help. In fact, Bupa’s intelligent automation program was so impactful, i...

KFM was created by King’s College Hospital NHS Foundation Trust in the UK as a wholly-owned commercial entity. KFM provides the Trust with a broad range of procurement and support services. However, keeping one of the busiest teaching hospitals in London well stocked was a challenge, and knowing which invoices among the many were overdue was even more difficult. So, instead of requiring employees to complete the task, KFM gave the job to Blue Prism digital workers. Challenge C...

One of the largest pharmaceutical companies in the world, headquartered in Switzerland, has products available in 155 countries and employs approximately 110,000 worldwide. The company is a proven leader in investing in research and development, and, in 2020, was ranked in Fortune magazine’s Most Admired Companies Pharmaceutical Industry list. This global pioneer has been utilising IntSights for the last two years in various capacities, including detection and remediation of data exposure...

KFM is a wholly-owned subsidiary of King’s College Hospital NHS Foundation Trust in the UK. Acting as its commercial arm, KFM was created by the Trust to provide it with a broad range of medical support services, such as procurement of supplies and equipment, supply chain management and outpatient pharmacy services. KFM aimed to increase efficiency by automating legacy processes, so they reached out to Blue Prism and deployed a digital workforce. Challenge As one of London’s...

“We didn’t have any time to prepare; customers were already worried and asking for our help as soon as the Government announced the scheme. We knew there was no easy system solution to use so we knew we had to find an alternative response that we could deliver safely at pace for our customers when they needed us the most,” said Katie MarriottHead of Mortgage Services. For more than 145 years, Leeds Building Society has helped its members save and have the home they want....

A UK bank has been supporting British citizens for centuries. They know that COVID-19 has affected all of their customers but in different ways. The bank continues to look for new ways to lend a hand. A strong and longstanding intelligent automation program has allowed them to act quickly to help customers when new ideas arise. Challenge The economic effects of COVID-19 have created widespread financial stress. The bank wanted to help alleviate that stress for customers. Early in the...

The threat actor behind the SolarWinds attack, the Russian-based Nobelium, has orchestrated another successful vendor email compromise attack, this time targeting the United States Agency for International Development (USAID). According to the Microsoft Threat Intelligence Center (MSTIC), Nobelium compromised the USAID’s Constant Contact account, so as to send phishing emails that included links containing malware. Zero-day phishing attacks The incident highlights how zero-day, never-se...

Manufacturers and MRO companies are searching for ways to track and manage tools effectively, and RFID-based Internet of Things (IoT) technology is emerging as an effective option. Founded in 1908, CRRC Puzhen operates four bases in Nanjing, Guangzhou, Hangzhou, and Anhui with about 6,100 employees. The company develops CRH6-type inter-city EMU, 25 types of railway trains, and various types of bogies and brakes. The smart tool control solution is deployed in the company’s Nanjing base and...

The customer is involved in the distribution, warehousing, and shipping of retail merchandise for a Fortune 500 company.  As with most shipping/warehousing companies, they have a large lot that requires electronic, as well as manned, security to monitor activity within the perimeter of the property. Challenges with motion detection appliances A key element of the client’s perimeter security was dependent upon motion detection appliances connected to control that had been “jerr...

HID Global, a globally renowned company in trusted identity solutions, has announced that it has delivered a re-designed ePassport booklet and document issuance software to Estonia’s Police and Border Guard Board (PPA). The European country, known worldwide as a pioneer of electronic identity and services, recently issued the new passport booklet, making it possible for citizens to renew their travel documents to receive the new ePassport. HID ePassport solution “HID is proud to m...

Control room video walls provide the most versatile way to visualise and monitor multiple data sources and inputs simultaneously. This video wall case study showcases the power and flexibility of the Userful video wall controller software and video wall processor in a control room / Network Operations Center (NOC) environment. Monitoring operations Lightbound, a leading internet, voice, and data solutions provider in Indianapolis (USA) deployed an 8-display video wall in the Network Operations...

HID Global, a globally renowned company in trusted identity solutions, has announced that it has delivered re-designed ePassport booklet and document issuance software to Estonia’s Police and Border Guard Board (PPA). The European country, known worldwide as a pioneer of electronic identity and services, recently issued the new passport booklet, making it possible for citizens renewing their travel documents to receive the new ePassport. Technical ePassport specifications “HID is...

The Goffert Stadium, home to the N.E.C. football club in Nijmegen, Netherlands, was in dire need of an upgrade as its legacy security system had fallen into disrepair and was no longer fit for purpose. To tackle the issue, the football club worked with VideoGuard to deploy a Genetec system that could modernise security operations and support a phased evolution of infrastructure. The security challenge of the stadium The Goffert stadium’s original analogue security system had been instal...

As the details emerge on the ransomware attack that sent a major U.S. oil pipeline operated by Colonial Pipeline offline for a week, what Abnormal does know is that the likelihood the attack emerged from a malicious phishing email attack is extremely high. Ransomware attacks Recently, the U.S. Cybersecurity & Infrastructure Security Agency (CISA) tied the threat actors behind the attack, DarkSide, to prior phishing-related attacks as a way to deliver ransomware to their targets....

An intelligent network of 20 Axis EN fire panels from fire and life safety systems manufacturer, Advanced, have been installed at HaDo Centrosa Garden in the heart of Ho Chi Minh City, Vietnam. HaDo Centrosa Garden is a 70,000 sq. m development of eight 30-storey luxury residential towers and 115 townhouses, located in the heart of Vietnam’s Ho Chi Minh City. The upscale condominium complex’s facilities will include a swimming pool, tennis and basketball courts, fitness centre, roof...

Two renowned systems integrators have improved their ability to more effectively specify and design advanced physical security systems, using the dedicated tool, AXIS Site Designer. AXIS Site Designer AXIS Site Designer is a unique and free web application from Axis Communications, a market renowned company in network video solutions, which makes the specification and design of complex security systems quicker and easier. Having recently deployed the solution, two of Axis partners, Southern F...

In August of 2020, one-year-old Mateo Montufar-Barrera was lounging in a stroller as his mother walked him around their Chamblee, Georgia neighbourhood. But their calm lunchtime walk was shattered when, at 12:30 p.m., a man pulled up next to them in a car, pulled out a gun, and kidnapped Mateo. Mateo’s kidnapping activated an AMBER Alert, a federal system designed to notify as many organisations and people as possible about urgent child abductions. All the investigators had to go on...

A Sports and Recreation Centre in Mexico was relying on an outdated security system that could no longer provide the required capabilities. The organisation decided to deploy a new IP solution to provide the safest facility for healthy recreation.  A center is a place where sports and culture come together to contribute to the physical, intellectual, and social development of the community. The organisation promotes honesty, diversity, and participation; ensuring everyone can contribute to...

Michigan State University (MSU) was founded over 150 years ago. Today, over 10,000 academic and support staff serve more than 50,000 students. MSU was ranked by Times Higher Education as one of the top 100 universities in the world, and the top 8% of universities in the United States. To continue its commitment to world-class education, the university decided it was time to modernise its communication capabilities. MSU was relying on an outdated analog communication system that could no longer...

Adani Group is a multi-national conglomerate headquartered in Ahmedabad, Gujarat, India and has a diversified portfolio of businesses, including resources, logistics, energy sectors and agriculture business. Adani Group is the largest port developer and operator in India, with Mundra being the country's largest commercial port. With multiple ports, branches, manufacturing units and corporate offices at various locations, Adani Group is one of the largest business units. In all, this business gr...

The customer is involved in debt collection, mediation, and credit counselling. The client was in the process of expanding their office space, their infrastructure, and adding personnel.  They had a conventional video surveillance system in place and were looking to expand its footprint and functionality. An affordable video surveillance solution The primary difficulty with designing a comprehensive video surveillance solution lay in the fact that there are numerous obstacles (cubicles,...

A federal agency needed to improve communication capabilities in one of its iconic buildings. The institution decided to modernise from its aging digital phone system to a new comprehensive IP-based solution. However, the organisation was extremely concerned with the inevitable disruptions caused by ripping and replacing the existing voice infrastructure to support the new IP phones. To make matters worse, the building was constructed in the late 1,700’s and is considered a historical lan...