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HID Global in retail: ASDA case study

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Recognised as the second largest supermarket group in Britain, and part of the Wal-Mart family, ASDA stores have become a household name amongst thousands of families in the UK, providing high quality products at competitive prices. With an increasing demand for high security, ASDA understood that it was now more important than ever to take appropriate action in securing stock and protecting employees in the chain’s 300 branches. In considering security alternatives, the company recognised that it was time to implement an access control system that would impact the company’s performance for the future.

To do this, ASDA joined forces with project integrators City Building Engineering Services (CBES) to identify and evaluate commercially available security solutions to meet ASDA’s needs and requirements. CBES’s evaluation led them to Norbain, a leading UK distributor of electronic security solutions, who recommended HID Global, because they were able to offer a comprehensive range of products to meet ASDA’s specified requirements.

Norbain was able to endorse HID’s broad product range, which includes 125 kHz proximity-based access control credentials and readers and the award-winning 13.56 MHz iCLASS® line of contactless smart cards and readers. To ensure a successful implementation (and acceptance by ASDA’s employees), security management determined a key criterion for the new system was that the company would not have to provide new credentials (or “re-badge”) for existing staff who were already using a form of identity credential. The company’s employees were issued Philips MIFARE® credentials, used to record staff time and attendance records, in addition to cashless vending.

Based on their extensive evaluation, ASDA decided on ACT, a contact and customer management programme that helps companies make contact, build relationships and get results, which was to be used with the HID iCLASS R10 reader. A multi-technology reader, the R10 reader and smart card combination is able to read both iCLASS card data and the Philips MIFARE® card serial numbers. The R10 also features advanced key management systems, reducing the risk of compromised data or duplicated cards. The iCLASS smart card selected by ASDA for use with the R10 reader enables functionality and implementation of biometric authentication, cashless vending, and/or logical access security applications for scalable future growth.

ASDA has already seen the benefits of implementing the R10 within its stores, “We’re completely satisfied with the solution provided by Norbain,” said Steve Storey, ASDA Technical Security Manager. “The system does exactly what we wanted it to do and our own people haven’t had any problems using it.” Given the success of the initial trial implementation of R10 readers within ASDA, the company has already fitted an additional 34 stores with the new access control system.

Top Reasons Why ASDA Chose HID Global Solution

1. Recommendation from leading security distributor that HID is able to offer comprehensive product range
2. Ability to work with legacy credentials; no need to “re-badge’’
3. Reassurance that HID is a trusted and reputable brand
4. Future scalability enabled by iCLASS® technology platform

Stay ahead of the trends on securing physical access control systems through layered cybersecurity practices.

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"HID Global's R10 reader and smart card device helps secure ASDA supermarket stores" is one of 9201 in-depth security application and installation case studies featured in this section. Visit regularly for the latest updates on use cases, installations and deployments of security products from HID.

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