Resort security

G2E Asia and Asian IR Expo, the key marketplace for the gaming, entertainment and integrated resorts sectors, continues into its second and third days at The Venetian Macao and Galaxy International Convention Centre. The shows draw industry professionals from across the region for a dynamic agenda of over 50 education sessions delivered across four stages. Range of key topics The content spans a wide range of key topics: High-level insights into gaming and entertainment at the G2E Asia Conference High-level discussions on integrated resort developments at the Asian IR Summit Cutting-edge innovation and tech solutions at the Tech Talk Latest gaming trends and advancements at the Gaming Innovation Forum G2E Asia Conference Highlights G2E Asia Conference explores key industry results, including the future of table games technology On May 8, the G2E Asia Conference explores key industry developments, including the future of table games technology, EGM trends across Asia, and innovations driving growth in key feeder markets. The afternoon Responsible Gaming Forum addresses critical issues such as elderly gambling, responsible lottery practices, and challenges faced by the industry. Asian IR Summit wraps up on a high note Drawing a strong crowd on its final day, the Asian IR Summit concluded with resounding momentum, following three days of impactful discussions and forward-looking insights. With a focus on integrated resorts, hospitality, emerging technologies, sportainment, and the evolving entertainment landscape, the Summit reinforced its role as a reputable platform shaping the future of the sector. May 9 event highlights The final day of the event tomorrow will continue to offer a range of activities across the show, including: The G2E Asia Conference spotlights IAGA Best Practices Institute, delivering essential updates on emerging compliance issues and regulatory threats. Speakers include Luis Mesquita de Melo, General Counsel of Hoi An South Development Ltd; Pedro Cortés, Managing Partner of Lektou Law Firm; and Henry Chambers, Managing Director of Alvarez & Marsal. The exhibition floor showcasing over 150 innovative products and solutions, including 100 exclusive product launches making their Asia debut. Technology Zone showcasing the latest advancements from emerging industry brands. Smart Hospitality Technology Experience Zone offering an immersive and interactive onsite experience. Expert-led sessions at the Gaming Innovation Forum, featuring insights on integrated resorts technology.

Asian IR Summit officially kicks off, May 6, at the Galaxy International Convention Centre in Macau, bringing together top executives from both local and international travel and integrated resort sectors. Over the next three days, industry pioneers will engage in high-level discussions, addressing the challenges shaping the future of the industry. The Asian IR Expo exhibition, co-located with G2E Asia, opens at May 7-9, at The Venetian Macao, with complimentary shuttle service to ensure seamless access between the two venues throughout the event. Macao government tourism office opens summit The Asian IR Summit will continue to spotlight key industry trends, including emerging technologies Asian IR Summit proudly opened with a keynote address by Maria Helena de Senna Fernandes, director of Macao Government Tourism Office, setting the tone for the day with key insights into the integrated resort sector, particularly in Macau. The day’s theme focuses on the industry and hospitality, featuring speakers including Wade Howk, Chief Operating Officer of Inspire Entertainment Resort; Jeffrey Kiang, Equity Analyst of CLSA; and Angel Sueiro, Chief Operating Officer of PH Resorts Group, who explore the opportunities and challenges of incorporating non-gaming components into integrated resorts across the Asia region. Over the next two days, the Asian IR Summit will continue to spotlight key industry trends, including emerging technologies, the rise of sportainment and the evolution of next-generation entertainment. Celebrating the finest in gaming and entertainment Introducing the G2E Asia Awards, recognising excellence and innovation across the industry. Winners will be announced the day before the exhibition, with honours given in five key categories: Best Slot Award, Best Electronic Table Game Award, Best Table Game Award, Best Casino Supply Award, and Best IR Tech Solution Award. All winning and nominated products will be showcased in the exhibition, allowing attendees to experience them firsthand. May 7-9 exhibition highlights The pioneering joint event is expected to attract over 10,000 visitors from 80 countries and regions. Event highlights include: New Smart Hospitality Technology Experience Zone offering an immersive and interactive onsite experience. Technology Zone and Tech Talk showcasing the latest advancements from emerging industry brands. New Gaming Innovation Forum highlighting cutting-edge innovations from G2E Asia Awards nominees across the gaming industry. Targeted Networking Events for professionals from the slots, table games, MICE and marketing industries.

The G2E Asia Conference and Asian IR Summit are set to return this May, bringing top industry leaders together to tackle the most pressing issues and opportunities within the entertainment and integrated resort sectors. The G2E Asia Conference will be held from May 7-9, 2025, at The Venetian Macao, with the Asian IR Summit taking place from May 6-8, 2025, at the Galaxy International Convention Centre. Experts and key decision-makers Both events will feature a refreshed lineup of over 100 speakers, including influential experts Both events will feature a refreshed lineup of over 100 speakers, including influential experts and key decision-makers, delivering actionable insights and thought leadership on the evolving landscape. To inaugurate the events, distinguished pioneers will take the stage as keynote speakers, offering exclusive, in-depth perspectives into industry trends. Chairman of Galaxy Group to kick off as keynote speaker The G2E Asia Conference proudly announces Francis Lui, Chairman of Galaxy Entertainment Group, as the opening keynote speaker, set to deliver invaluable insights on the evolving entertainment landscape. Gaming stands persist with an afternoon keynote address The G2E Asia Conference is pleased to welcome Ed Bowers, President of Global Development of MGM Resorts International, as the afternoon keynote speaker, continuing the exploration of gaming and market evolution. Macau reps to lead keynote address at Asian IR Summit The Asian IR Summit is also honoured to welcome Maria Helena de Senna Fernandes, Director of Macao Government Tourism Office will share their expert perspectives on the future of integrated resorts. G2E Asia Conference highlights Three full days of G2E Asia Conference sessions will provide in-depth market analysis of markets Three full days of G2E Asia Conference sessions will provide in-depth market analysis of emerging markets and the outlook for Asian gaming markets, strategies around technology and innovations for the gaming industry, a Responsible Gaming Forum and the IAGA Best Practices Institute. Speakers include Wilson Wong, Vice President of Cyber Security, Asia of Sands China Ltd; Henry Yuen, Head of Enterprise Business Development – Hong Kong and Macao of Amazon Web Services; Brian Wyman, Executive Vice President of The Innovation Group; Fredric E. Gushin, Managing Director and CEO of Spectrum Gaming Group; Jerry Chan, SVP of Electronic Gaming & Special Project of Okada Manila; Shee Chean Ho, Partner of Ernst & Young and Praveen Choudhary, Managing Director of Morgan Stanley Asia Limited. Asian IR Summit highlights The Asian IR Summit will feature insightful sessions focusing on integrated resorts, the hospitality industry, emerging technologies, sportainment and the new era of entertainment. Speakers include Kevin Benning, Senior Vice President and Studio City General Manager, Melco Resorts & Entertainment; Jeffrey Jiang, EVP- Entertainment Services, Galaxy Entertainment Group; Crystal Wang, National Leading Partner, Deloitte China Sports Business; Jeremy Walker, Senior Vice President, Marketing and Event Services, Galaxy Entertainment Group; Kevin Chang, Senior Vice President and Head of Asia Pacific, UFC; Henry Kerins, CEO, EASL; Namkung Dan, CEO of Eternal Editions; Anna Robb, Executive Producer of Our Legacy Creations; Steven Wang, Founder & CEO, Mars Culture; Icy Wong, CEO of VS Media Limited; Wade Howk, COO of Inspire Entertainment Resort; Ben Wong, CMO, Greater China of Google; and Crystal Wang, National Leading Partner of Deloitte China Sports Business.

ASSA ABLOY Opening Solutions will showcase a comprehensive range of access solutions designed to enhance security, convenience, and peace of mind at ISC West, the security industry’s premier international tradeshow.  Visit Booth #8061 at ISC West 2025 to explore the latest advancements in comprehensive door security and access control and discuss the real-world challenges with the ASSA ABLOY team of experts. How technologies can transform security “Our mission is to empower individuals and organisations with innovative access solutions that not only meet current security challenges but also anticipate future needs,” says Angelo Faenza, Head of Digital Access Solutions at ASSA ABLOY Opening Solutions Americas. “At ISC West 2025, we are excited to showcase how our technologies can transform security and enhance everyday experiences.” Latest advancements in access solutions ASSA ABLOY booth will feature an in-booth Learning Lab that provides options to gain valuable knowledge The ASSA ABLOY booth will feature an in-booth Learning Lab that provides opportunities to gain valuable knowledge and discover innovative solutions. These education sessions, held at the top of each hour, will provide them with insights into the latest advancements in access solutions.  These solutions, engineered to provide robust security while adapting to the ever-changing landscape of global security demands, highlight ASSA ABLOY's dedication to redefining security standards and delivering reliable access control solutions for the various markets and applications the industry serves. Highlights of Learning Lab sessions Below are highlights of what they’ll explore during the Learning Lab sessions: Provide keyless access control to the all-glass interior openings with the Bruken DL-GS3550 Digital Lock from ASSA ABLOY Glass Solutions. This field-reversible device is ideal for retrofit applications and features three modes of access, including fingerprint identification, numeric passcode, and smart card. This multi-user lock requires no glass fabrication for easy installation and is compatible with single or pairs of glass doors that are 3/8" - 1/2" thick. With a modern design and elegant finish, iDFace Max is the ideal device for monitoring and controlling the entry and exit of people through facial identification technology. Its advanced algorithm and high-quality cameras allow the identification of up to 100,000 faces (1:N) with face liveness detection and identification of users with and without a mask. iDFace Max has an integrated SIP intercom with TCP/IP, USB, and PoE connectivity. The device also features a large 7’’ LCD touchscreen display that allows easy and intuitive navigation for configuring access rules and viewing reports. The Corbin Russwin ML2000 Series MELR Mortise Locks secure spaces with speed, strength, and reliability. Designed for demanding commercial and industrial environments, they feature quick, quiet latch retraction and low power consumption. These locks integrate seamlessly with access control systems, are ADA-compliant, and are certified to ANSI/BHMA Grade 1 standards. Built tough for indoor and outdoor use, they’re UL fire-rated and meet strict UL294 security standards.  The DoorBird D31TDV IP video intercom is designed for multi-tenant residences and buildings with up to 1000 units, featuring a flexible mounting system with surface-mount and flush-mount options. It comes with a 7-inch touch display module, incorporating advanced security features, including RFID, Bluetooth, and QR code reader. The intercom boasts a Sony Starvis image sensor with Full HD resolution and a 4D motion sensor for enhanced security. With remote configurability via the app, web browser, and a well-documented API interface, this intercom provides seamless integration and customisation options. The SARGENT 10X Line takes privacy and safety to the next level with its new status indicators. These innovative features provide immediate visual confirmation of a room's occupancy or locked/unlocked status, enhancing both security and peace of mind. Perfect for sensitive spaces like restrooms, classrooms, and other high-use areas, the indicators help ensure user comfort and confidence in environments where privacy matters most. Beyond the indicators, the 10X Line is engineered for high-traffic, high-abuse conditions, exceeding ANSI/BHMA Grade 1 standards and delivering unmatched durability. The Centrios Pro Plan expands the capacity of its cloud-based platform, enabling businesses to connect up to 50 devices and manage access for 200 users. This new subscription tier also introduces physical cards and fobs, giving businesses the option to complement mobile-based access with traditional methods. The Pro Plan is designed for small businesses looking to scale their operations while maintaining control and convenience. PARAMAXX by Securitech is a remote 5-point deadbolt lockdown system designed for seamless access control and enhanced security. It allows for convenient daytime access with free exiting at any point for 100% code compliance. The system provides the highest level of forced entry protection with remote activation options. The Norton Rixson 4500 Series is a compact, door-mounted electromechanical low-energy operator. Its integrated RF receiver, universal push/pull arm, and easy-to-use WiFi user interface make it ideal for retrofit applications. ASSA ABLOY experts on the ISC West ASSA ABLOY will also host its 19th annual ISC West Breakfast on Thursday, April 3, from 8:00 a.m. to 9:30 a.m. in Ballroom H at the Venetian Resort. This year’s discussion surrounds the surprising effects of government regulations on businesses.  Distinguished experts on the ISC West Breakfast panel include: Angelo Faenza, Head of Digital Access Solutions, ASSA ABLOY Opening Solutions, Jeff Huggins, VP Government Programs & National Accounts, ASSA ABLOY Opening Solutions, Doris Locking, Vice President Advisory Services, Strategic Cyber Partners, and Jake Parker, Senior Director Government Relations, Security Industry Association.

In a powerful show of solidarity, the U.S. security industry gathered for a crucial information-sharing webcast concerning recovery efforts for the Los Angeles-area wildfires disaster. Hosted by the Security Industry Association (SIA) and coordinated by Elite Interactive Solutions Marketing Director Scott Goldfine — with official endorsements from the Electronic Security Association (ESA), The Monitoring Association (TMA) and PSA Security Network (PSA)  Collaborating for wildfire recovery The presentation featured security, law enforcement, local government and construction leaders discussing the current situation, recovery plan, and critical safety and security needs and challenges. L.A. Wildfires Session is dedicated effort to foster a united public-private partnership in response to a historic disaster“L.A. Wildfires Info Session: Overview of Security’s Role in the Recovery & Rebuild” is not sponsored or related to monetary or promotional interests or gains. It is a dedicated effort to foster a united public-private partnership in response to a historic disaster and establish cooperation and best practices to deploy when other widescale tragedies occur. Participating in the discussion Michael Zatulov, President, Elite Interactive Solutions, and co-organizer of the Palisades Rebuild group; his and his family’s homes were destroyed in the fire. Keith Bushey, LAPD Commander (retired); Deputy Chief, San Bernardino County Sheriff’s Department; also served as U.S. Marine Corps Reserve Colonel. Randy Johnson, Managing Partner, RSJ & Associates Development Services; Adviser to Palisades recovery officer Steve Soboroff. Mitch Tavera, Palisades Rebuild member; ex-Police Chief (39 years with El Segundo, Calif., PD). Industry’s role in recovery The Pacific Palisades’ rebuilding process is expected to take many years and faces significant logistical hurdles, including debris removal, infrastructure repair, and obtaining necessary permits and resources.  Through viewing this presentation, security channel professionals hear an impactful and personal assessment of the tragic and devasting wildfires upon the surrounding communities and learn of the opportunity for interested industry stakeholders to pursue a potential role in the recovery efforts. Focused solutions “Being successful is dependent on the unity of the community. They must be informed on how the different facets of the electronic security world can help, from the integration side to the remote guarding side to the traffic control side,” Zatulov said during the roundtable.  “There are political challenges we need to rally the community to work through, and we need law enforcement support. The biggest challenge is to focus on one problem at a time. One solution is better than a bunch of questions.” Stronger together for security Central to overcoming this disaster and ensuring better tomorrows is expanding the co-operative public-private partnership between the security industry channel businesses and law enforcement. Thus, the panelists strongly advocate for a collaborative effort that also includes other government agencies and developers to streamline the rebuilding process and improve security.

Following a hugely successful presence at the Salto Partner Summit – Inspire 2025 in Phoenix, Arizona, Wavestore is reflecting on an event that exceeded expectations, strengthened industry partnerships, and created exciting new opportunities with resellers and distributors across North America. “I had high expectations, but this event was two to three times better than I thought it would be,” said Jeff Wood, VP of Sales North America. “At times, all three of us were engaged in discussions simultaneously, with people lining up to speak with us. It was fantastic.” Event highlights Salto regional sales managers actively bringing people to the booth to see Wavestore’s solution As a sponsor of the event, Wavestore showcased its seamless integration with Salto Space, demonstrating how its open-platform Video Management System (VMS) enables real-time video and access control data synchronisation for faster security response times, improved situational awareness, and operational efficiency. The response from attendees was overwhelming, with security pioneers and Salto regional sales managers actively bringing people to the booth to see Wavestore’s solution in action. Key decision-makers “Senior leadership from Salto came over and said, ‘Everybody is talking about your product,’” shared Gregg Gross, Regional Sales Manager (Southwest/Central). “We had five separate meetings with key decision-makers from a major resort group using 1,400 Salto locks, and they even called their reseller on-site to see our solution live.” Wavestore and Salto: Integration for smarter security Wavestore and Salto integration provides security teams with a powerful, unified approach The Wavestore and Salto integration provides security teams with a powerful, unified approach to video surveillance and access control. Unlike traditional SDK-based integrations that rely on multiple third-party platforms, Wavestore directly integrates with Salto Space, eliminating complexity and significantly reducing deployment times and licencing costs. Key benefits of the integration Instant Event-to-Video Correlation – Access events, such as unauthorised entry attempts, forced doors, or invalid credential swipes, are automatically linked to video footage for fast investigation and response. Seamless Real-Time Monitoring – Security teams can instantly retrieve live and recorded video linked to any access event, enhancing situational awareness. Eliminates Guesswork – By automating event tagging and linking data from both systems, security teams reduce manual search times and oversight risks. Enhanced Compliance & Investigations – Organisations can generate accurate audit trails, improving regulatory compliance and investigative workflows. Ideal for High-Security Environments – The solution is particularly valuable for education, healthcare, corporate buildings, and critical infrastructure, where seamless access control and video verification are critical. Integration with Salto Space “One of the biggest challenges organisations face is linking access control events with video footage quickly and efficiently,” said Jeff Thomas, Regional Sales Manager (Northwest/Central). “Traditionally, security teams have to manually search access logs and video recordings separately. Our integration with Salto Space eliminates this issue, allowing teams to retrieve video footage in real-time and respond faster.” Expanding Wavestore’s reseller network in North America Wavestore’s engagement at Inspire 2025 was a step forward in growing its reseller network Beyond the technology, Wavestore’s engagement at Inspire 2025 was a step forward in expanding its reseller and distribution network across the U.S. “We are actively looking for new distributors and resellers across North America,” said Jeff Wood. “For most of our U.S. customers, products were sold directly from the UK, but now we are focused on building out our distribution network.” The message resonated with attendees, with many inquiring about exclusive reseller opportunities in key markets. One potential partner in Miami approached the team directly, excited about the chance to become Wavestore’s official reseller in the region. Missed inspire 2025? Meet Wavestore at ISC West! For those who couldn’t attend Inspire 2025, Wavestore is bringing the excitement and innovation to ISC West, March 31-April 4 in Las Vegas. “One of the attendees we met at the Salto event has already booked a meeting with us at ISC West to learn more,” said Jeff Thomas. “Our calendar is already filling up, and we are looking forward to engaging with even more potential partners.” With Wavestore’s growing presence in the North American market, ISC West represents another prime opportunity for resellers, distributors, and security professionals to experience Wavestore’s advanced VMS and Salto integration first-hand.

The average business owner or investor has some kind of security precaution in place, especially in the after-hours when there are fewer deterrents to inhibit criminal activity. Security guards, video surveillance systems, motion sensor lights, or even just fake cameras placed around the property are some of the common options people choose.  Future of overnight security Smart business owners are starting to realise, however, that some of these traditional security measures are becoming antiquated and no longer cutting. The now and future of overnight security is in remote guarding. Pioneered by companies like Los Angeles-based Elite Interactive Solutions, which was founded back in 2007, remote guarding is revolutionising the overnight security business. Minimising criminal activity Remote guarding is fast becoming the most popular choice among commercial end-user property owners Remote guarding utilises a combination of cutting-edge technology, “digital guards,” highly trained security agents, and local law enforcement if and when necessary to minimise the potential of criminal activity. For those adequately enlightened to its overwhelmingly impressive crime prevention capabilities, remote guarding is fast becoming the most popular choice among commercial end-user property owners to secure and protect their investments. What Is remote guarding?  Remote guarding is a revolutionary concept and increasing trend in security systems that utilises a combination of methods to effectively analyse potential threats to property. Cameras and/or other monitoring devices running highly advanced algorithmic software are installed in strategic areas or vulnerable places onsite and remotely located security agents are immediately notified of any activity within a designated perimeter of the property. A blend of AI, cybersecurity, and video analytics When properly deployed by an expert provider, the technology stack includes a proprietary blend of video analytics, artificial intelligence, cybersecurity, and more. Done right, “noise” is effectively filtered out, allowing agents to act on legitimate alerts and achieve zero false alarms communicated to first responders. Today, there are a lot of terms and descriptions tossed around about remote guarding, remote video, virtual guarding, etc., but those attributes must be present to represent the true definition of the offering and its many virtues. Realtime situational awareness Many systems have a two-way speaker that allows the security agent to give a verbal warning When specially trained security agents are alerted to trespassers, possible intruders, or other suspicious activity, they analyse the situation in real-time and determine the necessary level of action. Many systems have a two-way speaker that allows the security agent to give a verbal warning, known as a voice-down, to the individual(s) that they are being watched. Most perpetrators, often believing the response is emanating directly from security personnel on the property itself rather than from a remote command centre, flee immediately. However, if the threat persists, the security agent enlists local law enforcement to get on the scene.  Customised remote guarding When properly deployed, remote guarding systems are also customised to specific properties. A team of consultants visits the client’s property to evaluate its vulnerabilities and where to best place cameras and/or other monitoring devices for system efficacy. Traditional security shortfalls  According to Keith Bushey, a retired commander for the Los Angeles Police Department, there is much frustration between law enforcement officers and potential victims of crime due to the historically unreliable performance of traditional burglar alarm systems and central monitoring stations. He states about 90% of security-related calls are false alarms, a problem that has been well-documented through the years. Onsite challenges When a legitimate emergency does occur, the perpetrators have often already done their damage When a legitimate emergency does occur, the perpetrators have often already done their damage and/or escaped by the time law enforcement arrives.  Onsite security guards are not the remedy either as they bring their own set of issues and challenges.  Unexpected costs Traditional security systems can also have unexpected costs. The cost is not only in the security guards’ paycheck or the cost of the equipment itself. The cost comes when an actual incident occurs. In worst-case scenarios, the security guard(s) are injured, the business suffers inventory loss, and/or damage is sustained to the property.  The medical and other costs for the security guard(s), the loss of inventory, property damage, deployment of law enforcement resources, and possible fallout of legal expenses all add up. Even in the best-case scenario, false alarm expenses incur if law enforcement is dispatched. These, among many others, are some of the primary issues that remote guarding resoundingly answers as a superior alternative. A bounty of benefits Remote guarding systems have been proven to cut costs and be more effective than traditional security systems. Even though the monthly monitoring costs of remote guarding are significantly higher than traditional intrusion detection system monitoring, the much higher effectiveness in crime reduction, elimination of false alarms, and augmenting or replacement of manned guards result in a substantially higher return on investment (ROI) to the end user. Easy tracking of threats The security cameras already have their image captured on record, making them easier to track down For example, case studies have demonstrated reduced security costs for clients by 60%, on average. These reductions have come from the costs of security staff, inventory, or property loss, plus saving money on insurance premiums and deductibles. The nature of remote guarding reduces the risk and costs of false alarms, with professional security agents able to determine an actual threat before law enforcement is called. In a rare instance when a perpetrator escapes before law enforcement arrives or can detain the individual(s), the security cameras already have their image captured on record, making them easier to track down and identify. Reduction of false alarms The significant reduction in false alarms is greatly appreciated by law enforcement, as it allows them to focus on real emergencies or crises. Better relationships are also developed between clients and law enforcement, as remote guarding systems are highly reliable in providing accurate and real-time information to officers as they approach the scene. In short, it assists law enforcement in doing their job more effectively, as well as more safely thanks to having eyewitness information before engaging in an active crime scene.  Partnership When you combine the decreased cost with the increased efficiency and success rate, it is easy to see why many commercial end-user property owners across the country are making the shift to remote guarding. It’s also an outstanding opportunity for professional security dealers and integrators to partner with a remote guarding services provider to bring a superior solution to their end customers and pick up a recurring monthly revenue stream in the process.

It’s no secret that the data security sector is constantly changing. It has an annual CGR of about 12.3%. Future trends in data security Much of this has to do with the rise of cybercrime in recent years, with reports showing that cyberattacks happen as often as every 39 seconds. To combat the growing rate of cybercrime, data security has been on the rise. As we journey further into this era, it becomes evident that a spectrum of significant trends is molding the future of data security. This exploration delves into a selection of these trends, unraveling their importance and the potential implications they carry  1. AI security tools will increase  Artificial Intelligence is also being used in the development of smart attacks and malware The introduction of Artificial Intelligence in the data security industry brought significant changes, especially in cybersecurity. AI has been the golden standard for face detection, natural language processing, automated threat detection, and automated security systems. Additionally, Artificial Intelligence is also being used in the development of smart attacks and malware, bypassing even the latest security protocols in data control. And as time progresses, AI security tools will flourish and dominate the scene. Let’s take a more in-depth look at three of the top AI security tools. Targeted attack analysis tool  Manufacturers utilise targeted attack analysis tools to uncover targeted and stealthy attacks. Artificial Intelligence can be applied to the program’s capabilities, processes, and knowledge. For instance, Symantec launched this tool to combat the Dragon 2.0 attack in 2022. The phishing attack reprimanded multiple energy companies while trying to gain access to their operational networks. Targeted Attack Analysis Tools can analyse incidents and look for similarities from previous situations. They also help detect suspicious activities and collect all the necessary data to determine whether a specific action is malicious. Intercept X tool  Results from the Intercept X Tool feature high accuracy and a low false positive rate Sophos, a British security hardware and software company, launched the Intercept X Tool. It engages a neural network that records and analyses data like a human brain. Sophos’ Intercept X Tool can extract features from a single file and perform a deep analysis. It detects malicious activities within 20 milliseconds. Plus, it’s also trained to work on bi-directional sharing and real-world feedback of threat intelligence. Results from the Intercept X Tool feature high accuracy and a low false positive rate.  IBM Watson Technology  IBM’s QRadar Advisor uses IBM Watson Technology, a unique AI tool for fighting cyber attacks. Artificial Intelligence can auto-investigate activities and indicators for potential exploitation or compromise. With cognitive reasoning, IBM Watson Technology can present critical insights to accelerate the response cycle. Security analysts can utilise this technology to search for threat incidents, reducing the risk of letting them fly under the radar. 2. Blockchain as a security solution  It guarantees no points of failure or hackable entrances that can expose datasets inside the system Blockchain is a type of distributed ledger technology (DLT) that aims to establish trust within an untrusting ecosystem. Today it’s one of the most robust cybersecurity technologies in the industry. Blockchain utilises a decentralised ledger system, but your team members can still gain access to transparent information in the cloud. Members can also record, pass along, and view necessary transactional data in the blockchain. The entire blockchain process maintains data integrity within the system while establishing trust among team members. It guarantees no points of failure or hackable entrances that can expose datasets inside the system. Cybersecurity, biometrics Cybersecurity primarily benefits from these features because blockchain can create a secure and robust wall between data and hackers. On top of that, blockchain ledgers can include biometrics like fingerprints and retina scans. These prevent hackers from accessing any private data. Because blockchain is decentralised, it also limits hackable data. Together with the technology’s record-keeping system, each node is provided insight into data manipulation exposing real-time cybercrime attempts.  3. Increased and widened access control  Without access control, expect your company to be open to security issues, including theft, data loss, and breach of data Access control is critical in data security. More than a valuable security tool, business leaders can use access control to regulate people accessing any given resource. A company with an IT security setting can control who has the liberty to edit certain files. One of the primary goals of access control is to minimise threats or attacks to organisations and businesses to keep people and data secure. Without access control, expect your company to be open to security issues, including theft, data loss, and breach of data protection laws. Benefits The benefits of increased and widened access control include: Identifying who can access and control your data at specific time intervals. Protecting data from overwriting, accidental deletion, and malicious intent. User permissions that can be readily changed. Compliance and regulation with data privacy laws. Central management of access to data through a reporting portal or a dashboard.  Multi-factor authentication Access control comes in various types and systems, so it’s critical to know the features of what you’re looking for. The most common type is multi-factor authentication or MFA. It involves multiple steps before logging in, requiring the user to enter other relevant information besides the password. Some other examples of information include biometrics, answering a security question, or entering a code sent to the user’s email address. Two-factor authentication, role-based access control Two-factor authentication further prevents unauthorised entries that can result in unnecessary data possession Two-factor authentication further prevents unauthorised entries that can result in unnecessary data possession.  Another type of access control is role-based access control. In this setup, only one individual can set up access guidelines and grant permissions to specific team members within an organisation. 4. Greater use of the zero-trust security model  The zero-trust security model is a framework that requires every user within and outside the organisation to undergo authentication, authorisation, and validation. These are all essential to ensure proper security configuration before access is granted to the company’s applications and data. A zero-trust model assumes that anyone can cause data breaches and that a traditional network edge is not taken into effect. Moreover, it addresses the following modern-day challenges: Hybrid cloud environments. Security of remote workers. Ransomware threats.  This framework utilises the combination of multiple advanced technologies, including:  A risk-based multi-factor authentication. Endpoint security.  Identity protection.  Cloud workload technology.  The zero-trust model uses all these innovative tools for system identification, user verification, access consideration, and system security maintenance. Constant validation and monitoring Enforcing strict policies and compliance with data privacy laws are also essential Additionally, it also considers data encryption, email security, and asset verification before establishing connections with applications. The architecture of a zero-trust framework requires constant validation and monitoring of the users and the devices they are using. Enforcing strict policies and compliance with data privacy laws are also essential. More importantly, the zero trust architecture requires all organisations to be aware of all their available services and accounts to gain complete control of data handling and manipulation. 5. Increased privacy regulations  Privacy regulations and policies guide organisations in proper data control, handling, and security. These policies guide organisations in proper data control, handling, and security. As a responsible business owner, you must comply with these regulations to avoid legal issues. With cybersecurity attacks becoming common, expect increased and stricter privacy regulations to be released in the next few years. While current policies are still taken into effect, various modifications and adjustments will occur to compete with the rising numbers of data breaches, thefts, data loss, and more.  California Privacy Rights Act (CPRA) Currently, the California Privacy Rights Act (CPRA) is the most comprehensive legislation on state data privacy. It only started to take effect on January 1, 2023. The CPRA introduces the following principles: Broad individual consumer rights. Significant duties of people who need to collect sensitive and personal information. Additional definitions of data privacy and security. An individual’s duties include releasing information about data collection to concerned data subjects and proper access, correction, and deletion of information. Final thoughts  2023 is a big year for data security. Trends such as increased adoption of zero-trust policies, a greater reliance on AI security tools, and the implementation of blockchain as a security solution are all things we expect to see shortly.  Staying up-to-date with these trends is important for keeping your business current and ensuring that you’re adhering to new and changing regulations. Doing so can give you an edge over the competition and keep you out of legal hot water.

We work with and buy from “middlemen” all the time, yet the term remains loaded with negative connotations. It’s telling that the term remains gendered, no one has tried very hard to normalise the term “middleperson” in the same way as “chairperson” or “police officer.” Why? It’s easy to see a middleman as an inconvenience, someone who skims profit off the top while offering no real value to the end customer. Think of the second-hand car salesperson or estate agent of the popular imagination. Management of added services Yet we buy from retailers and marketplaces every day without complaint. As long as we see a middleman as providing value and convenience rather than getting in the way, they’re safe. This does mean, however, that resellers and integrators need to carefully manage how they are perceived and how much their added services are valued by their customers. The risk to security integrators Security policies need to be integrated, and the way physical and cybersecurity works needs to reflect these policies Businesses have often relied on security integrators to break down silos between security systems to strengthen both physical and cybersecurity postures. Typically, these have been seen as separate, but the increase in remote working and the adoption of cloud-based physical security has blurred the lines between the physical and the digital. Security policies need to be integrated, and the way physical and cybersecurity works needs to reflect these policies, rather than a siloed approach that will mean one is more secure than the other, and security integrators can help bridge this gap. Macroeconomic headwinds, digital transformation Security integrators have also proved invaluable in filling skill gaps within organisations. Not every business can be expected to have the staff and skills needed to successfully overcome integration challenges, they may have cybersecurity and physical security experts, but perhaps not both. And if they do have experts on staff, they may lack knowledge of the cutting-edge technologies that will protect their businesses best. This unique and esteemed role of security integrators is today at risk of disruption. Macroeconomic headwinds mean that businesses are scrutinising every budget line and asking if each is necessary. Digital transformation means they are questioning old ways of doing things are the providers they worked with five years ago, or longer, the same people who are going to give them the best value today? Research findings on current trends Unfortunately, many security integrators are not keeping up with change. Our research has found that only 26% of customers consider integrators up to date with the latest technologies. Businesses rely on these providers to navigate a new and confusing security landscape and only one in four say they are confident their partners have researched the road ahead. In the past, providers may have relied on having better knowledge than their customers. But 73% of security solutions buyers are doing their research on vendors and technology. Integrators risk being underprepared to serve a market that is more and more educated in the products they are providing a dangerous situation for any middleman. Finding the gap Who needs to outsource in-depth technical knowledge of security when they have that knowledge available in-house? The research suggests a shrinking gap for security integrators. Who needs to outsource in-depth technical knowledge of security when they have that knowledge available in-house? However, the problem may not be as dire as the research first suggests as long as integrators act to address the risks they face. Education Businesses are educating themselves about the market. They want to know what is available to stay safe, both in a physical environment and from online threats. This is understandable given how the news cycle, both of these spaces have seen an increase in potential threats, and the cost of cleaning up after a ransomware or similar attack has spiralled. Any sensible business will review what they have in place and their future options. Advance industry knowledge It has never been more important for the integrator community to advance their industry knowledge. They truly are the experts, and have an in-depth understanding of the latest trends, the advancement in cloud security, and the shifting demands of users. They also need to provide better service and consultancy. As the security world gets smarter and more cloud-based, security integrators who are well-informed and educated will have a clear advantage in the market. After all, most businesses don’t want to spend time researching and upskilling in areas where they can effectively outsource. Security integrators must be able to reassure their customers that they are up to the task. Bring on added value But to thrive, security integrators need to bring more value to the table and also be seen to be providing more value The problem may be perceptions rather than the actual value that integrators can offer. If integrators are more informed than their customers realise, they need to do more to let their customers know. This could be down to being too reactive i.e., not anticipating customer needs and simply waiting for them to ask for particular services or products or not demonstrating knowledge as part of regular customer service. There is still very much of a gap for security integrators in today’s market. They can survive in this gap. But to thrive, security integrators need to bring more value to the table and also be seen to be providing more value, more than a middleman, but a provider that can advise on the right products to meet specific needs and make those products work for their customers in an integrated way. Reinventing via consultancy They need to provide consultancy so their customers understand how best to ensure online and physical security work together to keep a business safe. Most of all, they need to demonstrate their knowledge to their customers and make sure they understand the value they bring. Businesses won’t be safer by relying on their research and knowledge to buy and install security products, but if they don’t understand the benefits of a specialist integrator, they may choose this route. It’s up to security integrators to reinvent themselves as the better kind of middleman if they want to remain relevant.

Companies at GSX 2023 emphasised new ways that technologies such as artificial intelligence (AI) and the cloud can address long-standing issues in the security market. Among the exhibitors at the event in Dallas were companies seeking creative ways to apply technology, lower costs, and make the world a safer place. Reflecting on the exhibition, here are some additional takeaways. Expanding AI at the edge  i-PRO is a company reflecting the continued expansion of edge AI capability in the security market. Today, more than half of the company’s lineup supports AI at the edge so the customer has a wide choice of form factors when seeking to leverage the feature set.  AI processing relay, extended warranty i-PRO is increasing their warranty period from 5 to 7 years, which could be a lifetime warranty in some cases I-PRO also has an “AI processing relay” device that accepts non-AI video streams and applies edge analytics. AI has progressed from a high-end technology to a feature available in a variety of cameras at different price points. i-PRO is also increasing its warranty period from 5 to 7 years, which could be a lifetime warranty in some cases depending on a customer’s refresh schedule and lifecycle management. Active Guard, MonitorCast The company’s video management system (Video Insight) is continuing to build new features including “Active Guard,” an integrated metadata sorter. Their access control platform, MonitorCast, is a Mercury-based solution that is tightly integrated with Video Insight. Their embedded recorders now have PoE built in.  “We can move at a faster pace to fill out our product line since leaving Panasonic,” says Adam Lowenstein, Director of Product Management. “We can focus our business on adapting to the market.” Emphasis on retail and other verticals  Shoplifting is a timely issue, and retail is a vertical market that got a lot of attention at GSX 2023. “We see a lot of retailers who are primarily interested in protecting employee safety, but also assets,” says Brandon Davito, Verkada’s SVP of Product and Operations. “Shrinkage is a CEO-level priority.”  “Retailers are getting more engaged with security posture, instead of letting perpetrators walk,” Davito adds. Intrusion detection Verkada has an intrusion product that will notify a central station if there is an alarm On the alarm side, Verkada has an intrusion product that will notify a central station if there is an alarm, and operators can review videos to confirm the alarm. Other capabilities seeking to discourage trespassers include sirens, strobes, and “talkdown” capabilities.  International expansion Verkada continues to expand internationally with 16 offices in all, including Sydney, Tokyo, and London. The core value proposition is to enable customers to manage their onsite infrastructure more simply, including new elements such as PTZ cameras, intercoms, and visitor management. Verkada emphasises ease of use, including a mobile application to allow access to be managed across the user base. Forging partnerships “We are committed to the channel and industry, and we continue to build relationships and expand our reach,” says Davito. Among the industry relationships is a new partnership with Convergint, which was hinted at during the show and announced later the same day. They are also expanding their partnerships with Schlage, Allegion, and ASSA ABLOY.  Working with other verticals They offer new features for K -12 schools, and a new alarm platform is easier to deploy and manage Verkada has also found success across multiple other verticals, notably healthcare, where they integrate with an electronic medical records system. They offer new features for K-12 schools, and a new alarm platform is easier to deploy and manage. They are integrating wireless locks to secure interior doors in schools, looking to secure the perimeter, and installing guest management systems. Transitioning the mid-market to the cloud  Salient is squarely focused on the “mid-market,” a large swath of systems somewhere between small businesses and enterprise-level systems. Pure cloud systems are not as attractive to this market, which has a built-out infrastructure of on-premise systems. Adding a camera to an existing system is easier and less expensive than tying it to the cloud. Benefits of cloud It’s a market that may not be ready for the pure cloud, but there are benefits to be realised from adding a cloud element to existing systems. “We are continuing to augment our premise-based solutions with added cloud capabilities and flexibility,” says Sanjay Challa, Salient’s Chief Product Officer.  The feedback Salient hears from their customers is “I want to own my data.” The hybrid cloud approach offers the right mix of control, flexibility, and unit economics. Cloud add-on capabilities We want to provide the flexibility for customers to go full-cloud as it becomes more economically attractive" Cloud add-on capabilities include bringing more intelligence about system operation to the user via the cloud. Over time, Salient expects to sell more cloud-centric offerings based on feedback from integrators and customers. “We want to provide the flexibility for customers to go full-cloud as it becomes more economically attractive over time,” says Challa.  Vaidio AI technology Salient seeks to be a transition pioneer to help customers realise the path to the cloud. Their approach is “crawl, walk, run,” and helping customers make the transition at each stage. Salient has added AI to its product offering, incorporating Vaidio AI technology from IronYun into a powerful suite and broad array of on-premise analytics, which are gaining traction. The seamless approach makes it easy for customers to embrace AI analytics, although Salient remains broadly committed to open systems. Addressing ‘soft’ features for integrators AMAG is in the process of enhancing its product line with the next generation of access control panels. However, “product” is just part of the new developments at AMAG. In addition to “hard” features (such as products), the company is looking to improve its “soft” features, too; that is, how they work with the integrator channel. Integrator channel Rebuilding a process to make your organisation more efficient, is relatively easy; it just takes a lot of persistence" “We have the depth of our legacy customer base we can learn from, we just need to close the feedback loop quicker,” says Kyle Gordon, AMAG’s Executive Vice President of Global Sales, Marketing, and commercial Excellence, who acknowledges the value of reinstating face-to-face meetings after COVID. “We are laser-focused on nurturing our integrator channel,” he says.  “Developing new features takes time, but rebuilding a process to make your organisation more efficient, that’s relatively easy; it just takes a lot of persistence,” says Gordon. More cohesive internal communication is another useful tool, he says.  Disrupting the cloud based on price  Wasabi is working to make cloud applications less expensive by offering a “disruptive” price on cloud storage, $6.99 per terabyte per month (80% less than hyperscalers). Contending “hyperscalers” like AWS are charging too much for cloud storage, Wasabi is using its own intellectual property and server equipment co-located in data centres around the world. Wasabi sells “hot cloud storage,” which refers to the fact that they only have one tier of storage and data is always accessible. In contrast, a company such as AWS might charge an “egress fee” for access to data stored in a “colder” tier.  Cloud storage “We saw that several video surveillance companies had not yet adopted cloud storage, and we saw an opportunity to make it easy to use,” said Drew Schlussel, Wasabi’s Senior Director of Product Marketing. “We just install a little bit of software that allows them to store data in the cloud and bring it back from the cloud.” Performance, protection (cybersecurity), and price Wasabi works with integrators, resellers, and distributors and also integrates with VMS companies Wasabi works with integrators, resellers, and distributors and also integrates with VMS companies such as Genetec and Milestone. Emphasising performance, protection (cybersecurity), and price, their data centres are certified to SOC 2 and ISO 27001 standards.  Faster throughput for weapons detection Xtract One is a young company focusing on weapons detection in a time of accelerated concern about gun issues post-COVID. Founded in Canada and based on technology developed at McMaster University, Xtract One has found a niche in providing weapons detection at stadiums and arenas. These customers already have budgets, and it is easy to shift the money to a newer, faster technology. Madison Square Garden in New York City is among its customers.  Cost savings solution Xtract One can increase throughput to 30 to 50 people per entrance per minute (compared to 5 to 6 people per minute when using metal detectors). The solution doesn’t require anyone to empty their pockets and the system alarms on items beyond guns and knives. Using Xtract One allows customers to reduce the number of screening lanes and security staff, providing additional cost savings, all while getting fans through the screening process in half the time. Purpose-built sensors The system uses purpose-built sensors looking for specific characteristics, such as reflective and density properties In addition to stadiums and arenas, Xtract One, formerly Patriot One, is also getting “inbound” interest from schools, hospitals, manufacturers, and other verticals that makeup 50% of their business. “We’re on a rocket ride, mainly because the weapons issues are not going away,” says Peter Evans, CEO and Director at Xtract One. The system uses purpose-built sensors looking for specific characteristics, such as reflective and density properties, all correlated by an AI engine.  Providing early warning of violence ZeroEyes is another company focused on weapons detection. Their AI gun detection system works with video images to identify if someone is “brandishing” (carrying) a weapon. In other words, the system does not detect concealed weapons. Identifying someone carrying a weapon provides early warning of a possible violent act. Increased response with AI-enables images Images are identified by AI and sent to a monitoring centre where a human confirms the image before contacting first responders. Knowing the location of a shooter enables staff to lock entry points, move people to safety, and direct first responders. The company was founded to leverage existing camera views to stop mass shootings and gun violence by reducing response times. 

Casinos offer several attractive applications for LiDAR, including security and business intelligence. Using laser sensors, the technology can replace the use of surveillance cameras. For casino security, LiDAR can track player movement and provides complete coverage and accuracy that have not been achievable by surveillance cameras. Massive coverage areas can save on costs of sensor deployment versus other technologies. LiDAR and its applications LiDAR is a method for determining ranges by targeting an object with a laser and measuring the time for the reflected light to return to the receiver. LiDAR sensors emit pulsed light waves into a surrounding environment, and the pulses bounce off surrounding objects and return to the sensor. The sensor uses the time it took for each pulse to return to the sensor to calculate the distance it travelled. LiDAR is commonly used in markets such as robotics, terrestrial mapping, autonomous vehicles, and Industrial IoT (Internet of Things). Today, casinos offer a lucrative emerging market for technology. LiDAR tracking enables casino operators to understand the guest path, journey, queue time, count Crowd management LiDAR can contribute to a casino’s guest experience by counting people at doors or in sections of the gaming floor to provide intelligence about crowd size to track occupancy. LiDAR tracking enables casino operators to understand the guest path, journey, queue time, count, and other statistical information by comparing previous time frames to current occupancy levels. This approach allows them to understand digital media advertisement and experience placement. Aid in advertisement “Inside a casino, sensors are deployed like surveillance cameras,” says Gerald Becker, VP of Market Development & Alliances, Quanergy. “But instead of security, they are used to provide anonymous tracking of all people walking through the gaming floor. We can get centimetre-level accuracy of location, direction, and speed of the guests. With this data, we can access the guest journey from the path, dwell count, and several other analytics that provides intelligence to operations and marketing to make better decisions on product placement or advertisement.” Quanergy Quanergy is a U.S.-based company that manufactures its hardware in the USA and develops its 3D perception software in-house. Quanergy has various integrations to third-party technology platforms such as video management systems (VMSs) in security and analytics for operational and business intelligence. Perimeter security Sensors can be mounted to a hotel to monitor for potential objects being thrown off the hotel LiDAR is deployed in both exterior and interior applications. For the exterior of a casino or resort, sensors can be mounted to a hotel to monitor for potential objects being thrown off the hotel, or people in areas where they should not be. For example, they can sense and prevent entrance to rooftops or private areas that are not open to the public. Some clients install sensors throughout the perimeter of private property to safeguard executives and/or a VIP’s place of residence. Flow tracking and queuing capabilities Tracking crowd size can initiate digital signage or other digital experiences throughout the property to route guests to other destinations at the property. It can also help with queue analysis at the reservation/check-in desk or other areas where guests line up to tell operations to open another line to maintain the flow of guests passing.  Flow tracking and queuing capabilities help casino operators to understand which games groups of customers frequent and allow for the optimisation of customer routing for increased interaction and playtime on the casino floor, quickly impacting the financial performance and return of the casino. No privacy concerns  LiDAR provides a point cloud; its millions of little points in a 3D space create the silhouettes of moving or fixed objects The main hurdle right now is market adoption. LiDAR is an emerging technology that is not so widely known for these new use cases, says Becker. “It will take a little bit of time to educate the market on the vast capabilities that can now be realised in 3D beyond traditional IoT sensors that are available now,” he comments. One benefit of LiDAR is that it poses no risk of personally identifiable information (PII) and therefore no privacy concerns. No PII is captured with the technology. Cameras can capture images and transmit them over the network to other applications. However, LiDAR provides a point cloud; its millions of little points in a 3D space create the silhouettes of moving or fixed objects. IoT security strategy There is a lot of interest from surveillance and security to include marketing and operations, says Becker. “LiDAR will become a part of the IoT security strategy for countless casinos soon. It will be common practice to see LiDAR sensors deployed to augment existing security systems and provide more coverage.” Also, the intelligence gained with the accuracy of tracking guests anonymously provides peace of mind to the visitors that they are not being singled out or uniquely tracked but provides valuable data to the casinos that they have not been able to capture before. “This will help them maximise their operations and strategy for years to come,” says Becker.

Milestone Systems, a provider of open platform video management software (VMS), is helping Resorts World Las Vegas (RWLV) bring together security operations, investigations, gaming compliance, and operational intelligence through an open platform video ecosystem built on Milestone XProtect VMS. Located on the iconic Las Vegas Strip, Resorts World Las Vegas is one of the newest and most technologically advanced resorts in the United States. Opened in 2021, the $4.3 billion property spans 88 acres and includes multiple hotel brands, a large casino floor, entertainment venues, retail spaces, and dining experiences that collectively attract thousands of guests each day. Diverse set of technologies Managing safety, compliance, and operational efficiency at this scale requires highly reliable and flexible video technology capable of supporting thousands of cameras and multiple specialised applications. Milestone XProtect VMS serves as the backbone that connects approximately 5,800 cameras and multiple best-of-breed technologies. The open architecture enables Resorts World to integrate a diverse set of technologies that support gaming surveillance, fraud detection, forensic investigations, business intelligence, and operational analytics while allowing operators to work from a consistent interface. "We rely on the system every day to investigate fraud, theft, and any activity that could result in a loss. It gives us the visibility we need to quickly understand what happened and take action," said Lindsay Dever, CFE, Assistant Director of Fraud & Nightclub Surveillance, Resorts World Las Vegas. Supporting regulatory requirements The full security system integrates camera technologies from Axis Communications, Bosch, and Hanwha Vision, while BriefCam supports forensic video review, people counting, and heat mapping. Oosto provides facial recognition capabilities, Aeyesky supports card-counting and cheating detection, and AXIS Case Insight helps analyse foot traffic and customer behavior. “Large, dynamic environments like Resorts World Las Vegas require technology that can adapt to multiple operational needs without adding complexity,” said Tim Palmquist, VP Americas, Milestone Systems. “An open platform approach allows this Las Vegas casino resort to bring together best-of-breed technologies into a single ecosystem, enabling teams to improve investigations, support regulatory requirements, and generate operational insights that extend well beyond traditional security.” Time-sensitive investigations Resorts World Las Vegas is able to respond to incidents more quickly, conduct investigations more efficiently, and support law enforcement with speed and confidence. The impact is particularly evident during time-sensitive investigations. Looking ahead, the resort plans to expand its use of AI-driven capabilities, including enhanced people counting, behavioural analytics, and tools that can better track guest movement across the property. Future enhancements will also focus on streamlining operator workflows and creating a more proactive approach to investigations.

Casinos are cash-based industries that rely on physical controls and strict documentation procedures in order to safeguard large amounts of cash and chips. One of the most critical areas of casino security where these controls come into play is key management. Physical keys are used for access to virtually all of the most sensitive and highly secured areas of the casino, including counting rooms and drop boxes. By maintaining tight control of keys with sophisticated key control and management systems, the casino can minimise incidents of loss and fraud for these and other sensitive areas. Electronic key control systems Genesis Resource, Inc., a provider of Morse Watchmans KeyWatcher® electronic key control systems to the casino industry, has firsthand experience in understanding how important key control systems are to a casino’s security operation. They know where and why key control systems need to be placed; they know how they are used and who uses them; and they stay aware of the various regulatory and licensing commission regulations that must be met. Their clients include most of the casinos in Arizona, Nevada and New Mexico. “While all markets – including corrections, hospitals, universities, and others – will have unique requirements regarding key control and management, the gaming industry is perhaps the most regulated and has the most number of in-house areas requiring key control,” states Genesis Resource Technical Manager Ken Olson. “Morse Watchmans addresses these requirements with the most robust and complete key control feature set available. In fact, Morse not only sets the bar for features, they are also, in my opinion, the gold standard for usability, support and system reliability.” Sensitive drop box keys Genesis established their business in the gaming market with the casino’s slot departments, which led to controlling access to sensitive drop box keys, counting room keys, and drop box cabinet keys. With a Morse Watchmans solution in place, these keys and key sets are secured in a KeyWatcher key control cabinet that will not open until the system verifies that the user has permission for the specific key(s) requested. All other key sets remain locked in place. Since key sets for counting rooms and drop boxes are highly sensitive, gaming regulations generally require the three man rule to access key sets – one person each from three different departments is required to log in. Typically the three individuals would include a drop team member, a cage cashier and security officer. Often the KeyWatcher is either located in the cage mantrap or chip bank area, with a secondary combination remote keypad and display console located inside the cage to allow cashiers to log in without leaving their workstation. Manual log systems The Morse Watchmans system is programmable to recognise specific keys or key sets and only open the cabinet door and release them once the three required logins are complete and the credentials verified. As a user convenience, KeyWatcher will prompt for the additional logins only once, regardless of how many sets were initially requested. A non-disputable key control log is maintained to substantiate control over the keys. One of many reasons KeyWatchers are so widely accepted is because they exceed the level of security offered by manual log systems. Unscheduled drop sets According to Mr. Olson, returning highly sensitive keys is also tightly regulated with multiple levels of security required. He says, “The KeyWatcher system is configurable to meet these gaming regulations. For example, “Full Secure” requires the same users who removed a key to return the key, while “Department Secure” would only require the first user’s credentials to match exactly while the two other users would have to match by department.” Access to table game drop box release keys is limited to the specific employees who are authorised to remove the table game drop boxes from the tables. A different set of employees would have access to the unscheduled drop sets, and the KeyWatcher system can be configured to reinforce this safety procedure. Individuals are precluded from having access to table game drop box content keys at the same time they have the table game drop box release keys out. Overcoming any language barriers In emergency situations such as machine jam, customer dispute, machine relocation or maintenance, where key sets must be accessed outside of regularly scheduled times, the KeyWatcher cabinet can be pre-programmed with “notes”. Before a key is released, the system will prompt the user to select a predefined note plus enter a freehand comment indicating the affected machine and table numbers. Outside of special key access or emergency situations, it is useful for certain keys or key sets to be immediately available to their authorised users. With the KeyWatcher instant key release feature, the user only needs to input their credentials, and the system knows whether they already have their specific keys or not. If not, the system unlocks and their keys are immediately available to them. Returning keys is just as fast and easy with KeyWatcher. This saves time, reduces training and helps to overcome any language barriers. Computerised key security system Another convenient feature of the KeyWatcher utilised frequently by casinos/resorts is key cycling. Casino/resort staff including housekeepers and slot floor attendants can be organised into “groups” by the system administrator. For these individuals or groups, the hotel and casino has multiples of the same respective key sets available. The KeyWatcher can be programmed to release the next available set to each authorised user from a group, which cycles through the sets so that each gets equal usage. Gaming regulations require a number of different types of audits on a regular basis to assure the casino is in full compliance with regulations. For example, for employees signing the table game drop box keys in or out, Nevada Gaming requirements call for maintenance of separate reports indicating the date, time, table game number, reason for access, and signature or electronic signature. An “electronic signature” includes a unique employee PIN or card, or employee biometric identification validated and recorded through a computerised key security system. Robust reporting system Morse Watchmans key management systems feature software that enables the user to set up all these and many other types of custom reports, which can run and be delivered automatically to management on a regular basis. The robust reporting system will also greatly assist the casino in tracking and improving processes, assure employee honesty and minimise security risks. Auditors can be given access only to print reports, without access to key sets. Additionally, robust SMS text messaging and emailing allows for the key set user or select management to automatically receive alerts when specified key sets are removed and/or returned, along with select alarm notifications. Common user database With the advent of network systems and technology, Genesis reports a greater demand from casinos for key control systems that operate as an enterprise client-server application with a common user database. Since each system includes an unlimited site license, there are no site licensing fees to be concerned with. A common user database helps to ensure an employee’s HR-issued ID is recognised across all systems in an organisation, which allows for auditing transactions and history even after an employee’s departure. This also makes it possible for the slots, cage and security departments each to have their own system, with users part of the same common user database but different access for each system. Access control system Using employee IDs also opens the door for optional 3rd party integration with existing card access control systems. For instance, when new employees are added, or terminated employees are removed from the access control system, they are automatically added or terminated in the KeyWatcher system. This integration can also pay dividends in terms of security policies and/or procedures as well as compliance with government agencies. Mr. Olson says, “Synchronising the same information across multiple KeyWatchers happens automatically behind the scenes with the KeyWatcher software. It tremendously simplifies keeping all KeyWatchers updated with current user key access and enrollment information. Profiles (which include user access level, key set permissions, time durations, department and more) can be created and assigned to each user and any changes to the profile are cascaded down to the users assigned to it.” Local key cabinet Enterprise systems are highly scalable and key control cabinets can be distributed across the casino’s network to help relieve usage congestion. For example, at the start of a morning shift upwards of 500 housekeeping staff will need to access keys or key sets. By locating KeyWatcher cabinets adjacent to the areas where the keys will be used, bottlenecks in accessing/returning the keys can be avoided. In another example, KeyWatcher cabinets can be installed at an employee entrance/exit door. When an employee leaves the building temporarily for a scheduled break, keys can be returned to the local key cabinet and then accessed again when the employee returns from the break. Enhancing service offerings Casinos and other gaming establishments are 24/7 operations and as such need 24/7 support. However, quality of support varies from manufacturer to manufacturer and from dealer to dealer. Telephone support from Morse Watchmans is included with the system and Genesis supplements that support with extended warranties, after hours phone support, training and a variety of service/ maintenance contracts. To further enhance their service offerings, Morse has offered free firmware and software updates for over a decade. “Too often, customers find the product works and the service doesn’t or the service works and the product doesn’t,” said Mr. Olson. “Together with Morse, we offer the casino the best of both.”

Stadiums require access technologies which are versatile, durable, reliable and easily scalable. Finding a single system which meets all these needs, and simultaneously offers digital devices for the wide range of opening types in a typical stadium, is not straightforward. In many cases, security managers resort to running two security systems in parallel. This creates added workload and complexity, especially when they must deploy a mix of digital control and mechanical cylinders at different openings. Existing stadium infrastructure For a security upgrade at their 18,000-capacity stadium, Spanish football club UD Almería wanted to transition from traditional mechanical locks to digital access control. They sought a solution which could accommodate these diverse needs and enable centralised management from a single, intuitive software interface. Ease of installation within existing stadium infrastructure and the ability to equip doors which receive lots of robust traffic were further criteria. UD Almería chose ASSA ABLOY as partner to digitalise their access. Their SMARTair digital access system includes wireless locks for many access points and mobile keys or smart cards for user convenience. The same solution now also offers centralised management of eCLIQ smart keys, electronic cylinders and padlocks. This combined solution enables the stadium to secure all their different access points digitally. Complex stadium projects By adding CLIQ devices within a SMARTair solution, organisations gain total traceability of access in a single system – saving security managers’ time and hassle. They can manage access even at remote locations with durable CLIQ cylinders and programmable keys, all from the familiar SMARTair interface. In addition, the team at Almería benefited from technical support provided by ASSA ABLOY specifiers with expertise working on digital access solutions for complex stadium projects. The complementary benefits of SMARTair and eCLIQ ensure Almería’s needs are met without compromising on security or flexibility. Reliable, durable eCLIQ and SMARTair devices have low maintenance requirements, minimising ongoing costs. “With our SMARTair and eCLIQ system, I feel the stadium is well protected, day and night,” confirms Ignacio Martín-Calpena Miranda, Director of Facilities and Infrastructure, UD Almería. Convenient visitor management All users and access points are managed online from SMARTair TS1000 Web software. Installed devices include SMARTair i-max escutcheons and knob cylinders for glass doors, plus SMARTair integrated wall readers for office turnstiles. These are supplemented with eCLIQ smart key-operated digital cylinders, CLIQ Wall PDs and eCLIQ padlocks for gates and tool cages. This entire digital system operates without cables to or around any openings: both SMARTair and CLIQ devices are wireless and were installed quickly, between home matches, without invasive structural work. The club security team chose SMARTair for real-time control and oversight of offices, locker rooms and physio suites. Here, authorised staff use customised RFID cards which double as ID badges or mobile keys in the SMARTair Openow® app. Visitors and external contractors receive time-limited access through mobile keys sent directly to their own app, streamlining convenient visitor management. Interior service zones Alongside this, eCLIQ cylinders protect technical rooms and interior service zones. Maintenance staff and security personnel, including police, carry an eCLIQ smart key programmed with individual access permissions. “Managing SMARTair and eCLIQ doors within a single system, via TS1000, has greatly simplified our work,” adds Ignacio Martín-Calpena Miranda. For added convenience, every CLIQ smart key also has an RFID chip inside which can be programmed to unlock authorised doors secured with SMARTair devices. Aligning CLIQ with SMARTair gives facilities managers the choice of mobile credentials or RFID credentials (smart cards, fobs, or badges) for SMARTair devices, smart keys for CLIQ cylinders or smart keys with RFID tags for both SMARTair and CLIQ devices. Retrofitting existing doors Retrofitting existing doors was simple: installers simply replaced the mechanical cylinder with an eCLIQ cylinder, without wiring or batteries. Power is carried to the cylinder via the user’s battery-powered key. This hybrid installation ensures all Almería’s diverse access needs were met – only ASSA ABLOY could provide such a connected, unified system. “When organisations extend their SMARTair digital access solution with CLIQ battery-free cylinders, they implement complete oversight for their premises, including any outdoor spaces,” explains Gabriel García, Key Account Manager at ASSA ABLOY Opening Solutions. “There’s no cabling and no more need for mechanical keys – just smart, flexible management.” Implementing digital access Both CLIQ electronic and electromechanical cylinders and the SMARTair out-of-the-box system are part of a suite of connected Digital Access Solutions from ASSA ABLOY. When they are deployed together, security teams can manage even more doors from their SMARTair software interface. They can implement digital access almost anywhere, without drilling or causing damage to the building structure. The broad range of openings already covered by SMARTair are supplemented with a range of more than 60 CLIQ and eCLIQ cylinder types, making every access point secure.

Elegance, design and entertainment – that’s what the new Grand Sapphire Resort & Casino in Iskele, in the east of the Turkish Republic of Northern Cyprus (TRNC), stands for. This exclusive hotel complex, located directly on the beach of the Karpaz Peninsula, offers guests top-level service, stunning architecture and a very special highlight: a casino with 42 live game tables and over 300 slot machines across a 2,700 m² gaming area. To ensure that guests not only have an impressive but also a safe experience, Grand Sapphire relies on a customised video surveillance solution from Dallmeier. The “Made in Germany” video technology ensures around-the-clock security and efficient processes – not only through high product quality, but also through the highest standards for data protection and data security. Data protection requirements One of the main requirements was the complete monitoring of gaming areas  When the casino was opened, the security team at the Grand Sapphire Resort faced the task of implementing a modern casino security solution that would ensure both guest safety and smooth operations. “Our goal was to create a top-tier casino environment – and that includes a security concept that combines quality, data protection and efficiency,” explains Bayram Tegay, General Manager at Grand Sapphire. One of the main requirements was the complete monitoring of gaming areas, especially the live game tables, without interfering with day-to-day operations. At the same time, an exceptionally high level of data protection had to be maintained. Strict compliance regulations “In Northern Cyprus, casinos face especially strict compliance regulations,” says Yücel Çalişkan, Surveillance Manager at the resort. “Our department operates in full isolation from the rest of the organisation. Protecting sensitive data is not optional for us – it is the very foundation of our work.” Integrated surveillance concept The team opted for a comprehensive video surveillance system from Dallmeier The team opted for a comprehensive video surveillance system from Dallmeier, planned and implemented by Dallmeier Türkiye. The customised security concept was visualised and preconfigured using the 3D camera planning tool PlanD. “PlanD offered the customer 100% planning reliability,” says Orhan Yörükoğlu, Director of Dallmeier Türkiye A.Ş. “Project stakeholders could see in advance exactly which camera would cover which area and what the overall project scope would be. That was enormously helpful for decision-making.” Precision from eight meters above All cameras were installed at a height of approximately eight meters on the ceiling  All cameras were installed at a height of approximately eight meters on the ceiling – a technical challenge solved through the use of high-resolution cameras with suitable optics. For seamless surveillance of the 42 live game tables, slot areas and entrances, the installation combines Dallmeier PTZ and dome cameras. To provide a full overview of the gaming floor, a Panomera S8 multifocal sensor system is used. Thanks to its unique optical design, Panomera delivers a complete overview of the casino floor while still allowing detailed zoom-in views where needed. Central control room In the central control room, four operators work per shift on three 27-inch monitors each, while 18 large-format monitors provide overall visual control. Recording is handled redundantly via IPS 10000 network video recorders. The entire system is managed using the Hemisphere VMS platform operated on four VMC Touch workstations. For non-public areas, ONVIF-compatible third-party cameras are used, and their data is also fully integrated into the Dallmeier system thanks to Hemisphere’s open system architecture. Facial recognition Another key feature is the integration of a Corsight facial recognition system, operated on dome cameras Another key feature is the integration of a Corsight facial recognition system, operated on dome cameras. The system automatically identifies blacklisted individuals when they approach the casino entrance and notifies both front desk and security personnel in real time. “This feature not only helps us enforce bans, but also strengthens our guests’ sense of security,” says Çalişkan. “We receive alerts within seconds if a blacklisted individual tries to enter the casino.” Although the casino is open from 12:00 noon to 6:00 am, the surveillance system operates 24/7. This ensures that potential threats such as break-ins or tampering outside of business hours are reliably detected. In day-to-day operations, the system significantly speeds up incident resolution – for example, in the case of misunderstandings between dealers and guests. Closed network architecture The entire system operates within a completely closed network – with no physical or wireless interfaces to other systems, no cloud connectivity, and no mobile access. This architecture ensures full data security and regulatory compliance. Internally, strict policies are in place: surveillance staff are not permitted to have contact with employees from other departments. This underscores the critical role of data protection in the casino environment of Northern Cyprus. The current system architecture is designed for seamless future expansion. AI-based functions and video content analytics (VCA) can be integrated at any time if required. Security meets efficiency With the Dallmeier solution, Grand Sapphire benefits from a state-of-the-art surveillance system that not only meets the highest security standards but also supports operational efficiency. Casino Manager Bayram Tegay concludes: “The image quality, system responsiveness and support have really convinced us. For us, it was absolutely the right decision. Thanks to Dallmeier, we can make well-founded decisions at any time – quickly, reliably and based on high-quality data.”

Iveda®, a pioneer in AI-driven video surveillance and smart-city technologies, announced that Subic Sun Development, Inc. has chosen the IvedaAI™ platform as the video surveillance solution for the soon-to-open Subic Sun Resort, Convention & Casino. IvedaAI was selected early in the build-out to inform camera placement and ensure frictionless integration with future-ready, AI-powered analytics. Focus on safety and service Located on the former U.S. naval base in the Subic Bay Freeport Zone—a special economic hub that hosts thousands of international and local businesses—the resort will feature 500 guest rooms, a state-of-the-art convention centre, a luxury casino, and two Accor-brand hotels, Ibis Styles and Mercure, scheduled to open in December 2025. The decision comes as global resort operators sharpen their focus on safety, service and operational efficiency. The global resort market generated $347 billion in 2024 and is projected to reach nearly $945 billion by 2030, an 18.5% CAGR. IvedaAI’s AI-enabled video analytics IvedaAI’s AI-enabled video analytics will help property staff lower security costs, respond to incidents faster IvedaAI’s AI-enabled video analytics will help property staff lower security costs, respond to incidents faster and unlock data-driven insights that boost both guest satisfaction and bottom-line performance. “Iveda being selected as a premier security and surveillance provider before the first Subic Sun Resort guest ever checks in is a powerful endorsement of our commitment to providing state-of- the-art monitoring technology,” said David Ly, CEO and Founder of Iveda. IvedaAI’s real-time analytics Ly added: “By designing camera layouts around IvedaAI’s real-time analytics, Subic Sun can optimise coverage, reduce blind spots, and deliver safer, smoother guest experiences—without a costly equipment overhaul. We expect more ground-up projects to follow this blueprint.” Iveda Philippines—Iveda’s joint venture focused on nationwide smart-city deployment—secured the Subic Sun contract and will oversee the on-site rollout. The win represents the team’s first major hospitality project and advances its plan to generate US$ 3 million in smart-city revenue by FY 2026, building on the broader initiative it announced last year.

Balkans casino operator Merit International has deployed an advanced IDIS video solution at its newest luxury casino and hotel resort, the Starlit development in Budva, Montenegro. The company, which has a USD$1bn-plus portfolio of hospitality and gaming resorts in Northern Cyprus, Croatia, and Bulgaria, is aiming to set new standards in security, customer service, and business efficiency The 2,500-square-meter Starlit Resort & Casino is the company’s third and most ambitious development in Montenegro. A penthouse-level gaming area with stunning sea views, the resort also encompasses a luxury hotel complex, private residences and high-end guest facilities. Distributed control functionality The end-to-end IDIS video solution, installed by Volga Electronics Ltd, comprises more than 90 NDAA-compliant cameras, including 5MP IR domes and compact PTZs with true WDR and two-way audio; four 64-ch ready-to-install IDIS Solution Suite (ISS) servers with dual power; plus, all network accessories including specialist surveillance keyboards. The solution ensures HD coverage of the entire hotel and casino, including gaming tables, slot machines, and surrounding areas, allowing real-time monitoring of all transactions and activity. ISS federation services enable a centralised monitoring and management environment ISS federation services enable a centralised monitoring and management environment, and distributed control functionality, linking Merit’s various casinos and resorts and providing enhanced situational awareness. The VMS also supports integration with the casino’s ERP software, with transaction data overlayed on recorded video for efficient incident investigation. Merit is also testing AI-powered analytics including people counting and heat maps. The modular IDIS VMS infrastructure and plug-and-play installation of devices make it easier and faster to deploy deep learning analytics and target existing and new areas as required.  AI-powered video analytics Koray Ozyildirim, IDIS Türkiye Country Manager, confirmed that the resort would be taking advantage of this future-proofing capability which is a benefit of all IDIS technology. “As well as ensuring the safety and satisfaction of guests, and providing a deterrent to would-be criminals, the IDIS solution opens new routes to harnessing AI-powered video analytics, for example with people counting, which can help to improve staff and resource allocation, as well as by taking a more proactive approach to security.” Customer spending patterns “The casino already has data collection systems, but heat maps can provide a unique extra layer of business intelligence –  for example, allowing directional footfall and dwell time metrics to be compared to customer spending patterns; and revealing the most-used areas where customers spend time even when they are not spending money.” He added that this additional level of insight would give managers the confidence to change the positioning of gaming tables and slot machines, improve the utilisation of guest services staff, target promotions, and perfect the overall customer experience. Best surveillance capabilities Malik Oğuz, Surveillance Director, Merit International, welcomed the flexibility provided by the IDIS solution, and its potential for future enhancement with new AI capabilities. “As we continue to expand and build Merit International’s reputation for excellence, we are delighted with the value and performance of IDIS video solutions. IDIS gives us the best surveillance capabilities and the flexibility to adapt and take advantage of new AI video functions in the future as our security, safety, and business intelligence requirements evolve.”

Headlines of violence in our schools are a reminder of the need to keep educational institutions safe. In fact, if there is a positive aspect to the constant bombardment of headlines, it is that it keeps our attention perpetually focused on how to improve school security. But what is the role of physical security systems? As the new school year begins, we asked this week’s Expert Panel Roundtable: Are schools safer because of physical security systems? Why or why not? 

As physical security technologies become more complex, it is incumbent on the dealer/integrator to have the skills and expertise needed to ensure that a system operates smoothly. The value of integrators increasingly rests on the skill sets they bring to bear when installing a system. If the skills are missing, there is a problem. We asked this week’s Expert Panel Roundtable: What missing skills among security integrators can cause problems for customers? 

Driving the smart homes market is the convenience of simple technology solutions. Almost every home now has a “smart speaker” that makes it easier than ever for homeowners to interface and control their technology. But where does security fit into the new landscape of smart home systems? We asked this week’s Expert Panel Roundtable: What’s new in smart homes and residential security systems?