Incident Management - Case studies

Adani Group is an Indian multinational conglomerate headquartered in Ahmedabad, Gujarat, India. Its diversified businesses include resources, logistics, energy sectors, and agri-business. Adani Group is the largest port developer and operator in India with Mundra being the country's largest commercial port. With multiple ports, branches, manufacturing units, and corporate offices at various locations, Adani Group is one of the largest business units. In all, this business group has 15,000+ emp...

IDIS, the manufacturer of trusted South Korean-made video tech, together with its integration partner - Apex Network Solutions, provided video surveillance solutions for two large high schools that form part of the Wade Deacon Trust across Merseyside.  Challenges with existing IP CCTV The Wade Deacon High School, which is the Trust’s largest school, sought to overcome the shortcomings of its existing, early-generation IP CCTV system, and problems including rising maintenance costs,...

For its new headquarters in a Paris suburb, media giant Canal+ specified a connected smart building to enable efficient, flexible working. Choosing the right connectable access technologies can be a time-consuming task, all too often requiring compromises in the name of compatibility. Connectable access control solutions “Fast-growing demand for integrated building systems makes it critical for hardware suppliers to offer a range of compatible access solutions,” says Thomas Schulz...

More than 2,000 innovative Safetyflex anti-terrorist bollards have now been installed in the heart of Melbourne, Australia, as part of a local government scheme launched in response to a fatal vehicle attack. Coventry-based Safetyflex Barriers has installed its spring steel bollard system across the Melbourne Central Business District (CBD) with the help of its Australian distributer, Ezi Security Systems. Most prominent pedestrian The city was rocked by a vehicle attack in January 2017 when...

Florianópolis-Hercílio Luz International Airport (FLN), commonly known as Floripa Airport, is the main airport serving the second largest city in Santa Caterina in the South of Brazil. The airport welcomes about 3.5 million passengers annually and is operated by Zurich Airport Brasil, a company of the Zurich Airport Group. While the group ensures the airport is secure, and passengers are safe, they also focus efforts on providing a top-notch leisure and shopping experience. T...

Qognify, a provider of video and enterprise incident management solutions, has announced that The University of Vermont has transitioned to Qognify VMS. The next-generation enterprise-class video management system (VMS) has been deployed to improve how the university Police Dispatch team manages real-time emergency events, as well as post-incident investigation and daily on-campus surveillance. Challenge Many schools, colleges, and universities rely on their video management systems (VMS) as...

G4S and the Aarhus Municipality in Denmark, and Aarhus Kommune in Danish, have entered into a multi-year agreement to collaborate on a complex and wide-ranging upgrade of the burglar alarm systems and video surveillance at hundreds of council-owned and managed buildings.  In the western and southern zones of the greater city area in east Jutland, G4S will audit the existing alarm systems in 285 buildings, ranging from schools and kindergartens to council buildings such as town halls, sport...

The National Health Insurance Fund (NHIF) is a Social Health Insurance Scheme established by CAP 395 with the main objective of ensuring the accessibility of healthcare services to all Tanzanians.  The Fund has managed to expand its coverage to include councilors, private companies, religious and educational institutions, private individuals, children under 18 (TOTO Afya) as well as mutual groups, whereby all members have equal access to health services in all accredited health facilities....

VuWall, a technology pioneer in video wall control systems and unified visualisation solutions, announced its TRx centralised video wall management software, encoders, and video wall controllers were installed to monitor the high-stake affairs of the 48th G7 Summit that took place in Garmisch-Partenkirchen, Germany. While world pioneers discussed and proposed solutions to global issues, more than 18,000 police officers were commissioned to oversee the safety and security of the event from the t...

Cozaint Corp, the developers of intelligent surveillance solutions, has been selected by the Pascua Yaqui Tribe Police Department in Tucson, AZ, to deliver the BOBBY physical security tower to provide a “safe zone” location for local citizens to conduct sales transactions, custody transfers, or other dealing where a security monitored area would provide a safe setting. Cozaint’s BOBBY platform of physical security kiosk tower provides 24/7 situational awareness for organi...

St Paul’s Square, located in the iconic 201 St John Street, offers a nine-block development of 85 modern one, two, and three-bedroom apartments and maisonettes in the heart of London, with the benefit of an underground car park and a day porter. Door entry system Comelit-PAC was the door entry system of choice for Greywood and has a close working relationship with London Block Management as the dedicated managing agent for the development. The specification included a digital panel al...

Integrated Protection Maintenance Services (IPL), an Amthal Group company, is pleased to work with WCS Care, for the ongoing safety of staff, residents, and visitors.  WCS WCS is a registered charity and runs 13 care homes across Warwickshire, UK, eleven offering residential and short-term respite care and a further two for younger adults with physical disabilities or long-term conditions.  IPL currently provides maintenance to three of WCS’s homes for their biometric access s...

AFS is the global pioneer in providing real-time, end-to-end commercial lending solutions to the world’s top-tier institutions as well as regional and de novo clients. Solely dedicated to the financial industry, AFS is uniquely positioned to support the client’s business and technology transformation, evidenced by our solutions processing more than $3 trillion in small business, commercial, CRE, wealth management, and syndicated loans daily. AFS clients have achieved measurable res...

Texecom has donated all of the equipment needed to help look after the safety of people affected by homelessness. Homelessness charity - Emmaus Bolton provides up to 22 people with a home, support, training and the focus of supported work each day in different shops and services within its grounds located off Fletcher Street in the town. Donation by Texecom Texecom donated all the equipment to update the intruder system within the charity’s community home As well as private bedrooms an...

ZeroEyes, creators of the only A.I.-based gun detection video analytics platform that holds the US Department of Homeland Security SAFETY Act Designation announced that Crawford AuSable School District in Grayling, Michigan has selected the company’s solution to help proactively protect its students and faculty against gun-related violence. Gun detection ZeroEyes’ technology will overlay the schools’ existing security cameras to detect when a firearm is brandished and di...

Monitoreal, a global provider of intelligent home and commercial security surveillance systems, has announced its integration with the popular intruder alarm system - Ajax. This powerful pairing allows users to create an accurate video detection perimeter around their property, that proactively deters intruders and monitors security events in real-time. Monitoreal’s AI-based object detection Monitoreal’s AI-based object detection can conveniently be armed and disarmed in tandem wi...

Asio Technologies, a pioneering developer and manufacturer of tactical solutions for defense, security, and paramilitary applications, has fulfilled a follow-on order from the IDF and recently delivered thousands of additional Orion Systems. Asio Technologies solutions, including the Orion Systems, are already in operational use by the IDF. Orion (or OLAR/AMUD–as called by the IDF) is a rugged and secured mobile system for dismounted forces, enabling mission planning and real-time navigat...

In February 2023, the Id-Gate solution developed by RecFaces, the Dubai-based company, became part of a major project to ensure the security of the PRONICO ferronickel industrial enterprise in El Estor, Guatemala. PRONICO Compañia Procesadora de Niquel de Izabal (Solway Investment Group) is a manufacturing plant with over 1800 employees. The project is aimed to improve the security of the enterprise and to ensure reliable reports on actual hours worked. Id-Gate solution The Id-Gate sol...

Protecht, a pioneer in risk and resilience software announced that Mansfield Building Society has selected its ERM Marketplace solution to digitalise and automate risk, compliance, and operational resilience processes. The new unified risk management system implemented in only two months delivers the desired simplification of data capture for risk foresight and a long-term positive return on investment.  Manual management challenge Before Protecht.ERM, Mansfield Building Society, and its...

QDegrees, located in Jaipur, is one of the companies offering insight into the quality of customer care solutions.  The company holds expertise in providing analysis reports of companies belonging to the domains of KPO, BPO, field operations, and market research. Monitoring quality services The company procured a project of monitoring the quality of services offered by all the call centre executives of leading mobile network operators. To avoid any discrepancies in the data, employees of...

An eight-building, a premier office park in Indiana offers 1.2 million square feet of office space. Along with a 14,000 square foot centre with amenities such as a concierge to handle tenant errands, a 6,200 square foot fitness centre, a conference/training centre for up to 100 people, and cafes, there is an on-site auto spa and walking paths & bike share. Challenges After a series of facility intrusions, General Manager (GM) and Assistant PM wanted to improve oversight across the complex...

imageHOLDERS bespoke kiosk technology has helped ViewPoint Feedback develop a new range of touchless self-service solutions ensuring customers, employees, patients, and students continue to leave vital real-time responses. The new touchless devices match the trademark design and functionality of ViewPoint Feedback’s iconic satisfaction survey stations complete with smiley face buttons, icons, and text but in a format that addresses user concerns about virus transmission, especially in hig...

Project management for large building designs benefits from both collaboration and effective digitalisation. On a landmark new office development in central Brussels, ASSA ABLOY’s Openings Studio™ software helped achieve the ultimate goal: excellence in design, balancing cost, delivery time, and sustainability concerns. Quatuor Quatuor is a multi-purpose office, events, and coworking space in central Brussels, with an innovative design, certified Outstanding by BREEAM. Designed and...

Boon Edam Inc.’s secured entry solutions are proving effective for risk mitigation and regulatory compliance at essential data centres around the world. Layering Boon Edam secured entry solutions at all data centre perimeter entry and exit points and critical internal access points provides the strongest possible physical security measures to mitigate against unauthorised access. Physically secure access points “Data centre managers are tasked with three critical respons...

Presbyterian High School is a 57-year-old school in Singapore and was initially known as Li Sun High School with only 150 students. Presbyterian High School is a sprawling campus of 3 hectares and has more than 1200 students and staff members. This campus stands out as a striking landmark in Ang Mo Kio and is a choice school for many.  Challenge As schools grow in size, the security risks increase. To ensure the safety of students and faculty and to prevent outsiders from entering t...

The Ministry Of Municipality And Environment (MME) in Doha Qatar has nearly 100 scheduled buses for transferring employees and officials. In recent years, transportation costs are increasing, and managers need to ensure only employees could get on the designated buses. It is also a good plan to maintain employees’ health under COVID-19.  Challenge However, although the bus driver is easy to manage, and the time of buses is simple to schedule, it is not enough to reduce the cost and...

Transport for London (TfL) announced that it will be introducing multi-factor authentication (MFA) to its Oyster and contactless users this year. Usernames and passwords, which is the authentication that TfL currently uses for users, have long been the default method of online authentication, but have been proven to be ineffective at mitigating modern cyber-attacks. Multi-factor authentication (MFA) By requiring MFA, Transport for London (TfL) is providing extra security for its users, when a...

IDEMIA, the globally renowned company in identity technologies, has developed an end-to-end border control solution comprising kiosks and eGates. The Australian Department of Home Affairs has commenced the installation of IDEMIA’s technology in eight international airports, providing a completely seamless traveller journey. Self-service biometric kiosk solution In 2019, IDEMIA won the phase one contract to upgrade the major Australian airports’ old arrivals systems In 2019, IDEM...

Protecting multiple assets in remote and urban locations is nothing new for G4S security professionals in Nigeria, as they cover thousands of square kilometres across the country. To make sure the correct staff is deployed to the appropriate locations, the team uses G4S’s Risk360 platform to stop thefts, and criminal damage and support the police in making arrests. Keeping connected  Since January 2019, G4S has worked across the south of Nigeria deploying 40 security teams to prote...

In a testament to the positive impact of unifying security systems, Genetec Inc., a technology provider of unified security, public safety, operations, and business intelligence solutions, shared the experience of the Albuquerque Police Department (APD). APD has chosen Genetec™ Security Center, Genetec Citigraf™, and Genetec Clearance™ to enhance public safety in the most populated city in New Mexico. Real-time information “Investing in the Genetec solutions allowed us...