Security stakes are high at healthcare premises. Patients expect and deserve privacy and safety. Yet, most medical buildings must remain welcoming spaces, many open around the clock. The protection of drugs and confidential data is critical, and every breach demands thorough investigation. Such needs go way beyond what mechanical security was designed to meet. Real-time control and monitoring Hospitals, for example, are often large and spread out. Their locks may need to integrate with fire detection, CCTV and other building systems. Labs and pharmacies are safer when access is managed with time-limited ‘keys’, which can be revoked. In care homes, security must be matched by convenience for a client group, who may have limited dexterity or learning skills. Here, real-time control and monitoring can help managers to react quickly. Too much is asked of a traditional metal key, if it is expected to do all this. Yet, wired security doors can be an expensive retrofit option. Fortunately, there is a solution: wireless access control. Wireless access control solutions Wireless devices provide the easiest upgrade or replacement for any access control system Wireless devices provide the easiest upgrade or replacement for any access control system, based on mechanical or magnetic locks. Credentials, including RFID smartcards, programmable keys or secure mobile keys stored on a smartphone, replace cumbersome physical keys. Wireless components make it a cost-effective option to add electronic control to many more areas of a building. With online locking systems, facility managers can monitor and manage premises at any time of day or night, even viewing the status of medicine cupboards or server racks from the same administration software interface. Integrating wireless locks Swapping existing locks for battery-powered cylinders or escutcheons can link a door to an access control system. In one recent survey of access control professionals, 95% of respondents judged system integration with other building/security management functions to be ‘somewhat’ or ‘very’ important. To meet this challenge at the Haute Savoie region’s new hospital, managers selected Aperio locking integrated online with an ARD access management system. Because Aperio locks are wireless, the hospital could introduce more layers of security and secure doors without incurring excessive installation or operating costs, including for sensitive offices and drugs stores. Staff no longer carry big bunches or waste time hunting down keys. Individual permissions are all stored on a single, programmable RFID credential. Battery-powered Aperio devices All battery-powered Aperio devices integrate natively with the central system, so wired and wireless access points at Centre Hospitalier Métropole Savoie (CHMS) are managed together, with real-time logs, remote door opening and free time-slot management. “Having just a single badge, and not having to carry around heavy keys, has been a major advantage for us,” said Béatrice Dequidt, Health Executive at Centre Hospitalier Métropole Savoie. “We have implemented internal HR management procedures, creating badges that are automatically integrated into ARD's operating software,” adds Alain Gestin, CHMS’s IT Systems Architect. Powerful, real-time access control Aperio and ARD also maintain compatibility of credentials with the French government’s electronic CPS Aperio and ARD also maintain compatibility of credentials with the French government’s electronic Health Professional Card (CPS), for added staff convenience. Multiple key systems and varied openings, including fire doors, glass doors, offices, pharmacies, car parks and lifts, plus hundreds of workers and contractors needing different, constantly changing permissions. Faced with these challenges, managers at Hospital MAZ, in Zaragoza, knew mechanical keys could not provide the 21st-century security they needed. SMARTair Wireless online access control Hospital MAZ upgraded locks to SMARTair Wireless Online electronic access control, which keeps facility managers updated in real time. A unified access system is controlled by intuitive software, installed at the central server and managed via client servers in different departments. Because the SMARTair Wireless Online system updates via communications hubs in real time, security managers implement all changes via the central system, without needing to waste time walking through the hospital, changing rights one door at a time. Employee convenience is greatly enhanced. Staff and contractors carry a single MIFARE smart card programmed with individual access permissions. Cards are personalised to double as employee IDs, so 625 staff and approximately 100 contractors only carry a single card. "We have achieved all our objectives with the installation of the system,” said Miguel Angel Hernández Jerez at Hospital MAZ. Intelligent keys Programmable electronic key systems put the advantages of access control into a familiar form. They reinvent the key for the 21st century, making it more flexible, powerful and better equipped to handle modern security demands. Lost keys and departed employees are no longer a problem, because their access rights are cancelled with a click. The key’s familiarity is welcome to a user group who are not experts — at least, not in access control. CLIQ electro-mechanical locking system CLIQ offers easy-to-use access control, based on high-security mechanical disc cylinders Managing physical keys can impact nursing care, as pharmacy managers at the UK’s Queen Elizabeth Hospital, Birmingham discovered. An older, mechanical system made it difficult to keep track of who held the right keys. Searching for that person wasted valuable time. They identified a better solution for convenient secure access to controlled medicines: CLIQ electro-mechanical locking. CLIQ offers easy-to-use access control, based on high-security mechanical disc cylinders, combined with encrypted electronic locking and identification. With CLIQ, power to the lock is supplied by a standard battery inside every CLIQ key, so no wires are required — making it an ideal retrofit solution for doors, cabinets and mobile drug trolleys. Each employee carries a single programmable CLIQ key to open any authorised CLIQ lock. No CLIQ device unlocks without the key first being authorised by the software. Remote key management QE Birmingham’s new CLIQ system allows for remote key management. Audit trails for locks and padlocks are available on-demand, so nurse managers can instantly see who has accessed particular cabinets or drug trolleys. “Programmable key solutions really boost medicine safety in hospitals,” said Stephan Schulz, CLIQ Product Manager at ASSA ABLOY Opening Solutions EMEA, adding “Nurses at Queen Elizabeth, Birmingham, carry their own key with personalised access rights, so they don’t waste time finding out who has the key to every cupboard. Patients benefit.” “The message from all nursing staff is that patients are getting medicines much easier and in a more timely fashion,” said Inderjit Singh, Chief Pharmacist at QE Birmingham, adding “For us, the key return on investment is the quality of service we’re providing.” Simple, effective door control without software When installing a Code Handle electronic PIN lock, users need never worry again In any busy medical facility, however small, it is easy to leave a door unlocked. With expensive equipment or controlled drugs on the other side, an opening invites opportunist trouble. But, when installing a Code Handle electronic PIN lock, users need never worry again. A Code Handle fits right over an existing cylinder, users can simply swap the current handle for a low-profile Code Handle, and fix it in place with two screws, to instantly add PIN security to a consultation room, medicine store or equipment cupboard. It adds electronic security without a bulky push-button door unit, which disrupts interior aesthetics. Code Handle electronic PIN lock solution In Spain’s Basque Country, Fylab sought this easy solution for their consulting rooms. Requirements were straightforward: secure, keyless access around a facility with a lot of daily traffic from professionals and the public. They needed a device that is easy to retrofit, with a design to chime with Fylab’s contemporary medical workplace. Code Handle added this security to three consulting-room doors, without wires or cables. “I am no artist or handyman, but I managed to fit the handles within 10 minutes,” said Fylab’s Founder, Borja Saldias Retegui. Their Code Handle devices lock both wooden and glass doors, keeping equipment and personal belongings safe. “Code Handle provides the simplest solution for access control in a small facility,” Borja Saldias Retegui adds.
Size can be a major factor for any security project. The bigger the scale, the greater the challenge. With hundreds of doors and a 3km perimeter, the Flanders Expo is larger than most buildings. They sought a modern replacement for mechanical locking — which was ‘time-consuming and not practical for users,’ according to Bart Serraes, Operations Supervisor for the Easyfairs Group. Choosing electronic security made sense: it saves security staff wasting time travelling physically around a big site. Wireless door devices were also important because laying a projected 10km of cabling would be expensive and impractical. Electronic locking technology Locking technology would need to serve both interior and exterior doors; Flanders Expo has many of both. Insurance requirements demanded electronic locking technology which could also activate deadbolts. Key-operated CLIQ® electromechanical locking ticked all the boxes: “CLIQ intelligent key technology provides the familiar security of traditional locking alongside the powerful features of electronic access control,” says Stephan Schulz, CLIQ Product Manager at ASSA ABLOY Opening Solutions EMEA. CLIQ has a unique combination of high-end mechanical and electronic protection. A range of key-operated electromechanical cylinders and padlocks maximise physical attack resistance. CLIQ technology layers encrypted, user-friendly electronic security on top — adding control and convenience without adding wires: all CLIQ devices are wireless. Power to operate lock microelectronics comes from a standard battery inside every CLIQ key, with a lifetime of up to 10 years. More flexible system The electronics inside every lock are activated when a battery-powered CLIQ key is inserted And because it is key-based, CLIQ offers a simple step up from mechanical security. “As a company, we needed a more flexible system. That's how we chose CLIQ,” adds Bart Serraes. Programmable CLIQ electromechanical locks now secure over 200 interior doors at the exhibition hall, as well as 100-plus openings around the building’s perimeter. Because CLIQ’s programmable keys can operate the deadbolt — not just the latch-bolt — door security meets standards set by Easyfairs’ insurers. The electronics inside every lock are activated when a battery-powered CLIQ key is inserted, meaning no door wiring was needed. With their mechanical system, “The chance of losing keys was high, the process to get new keys not user-friendly,” says Bart Serraes. Web manager software Now they can program keys to allow access for different types of user, using the intuitive CLIQ Web Manager software. They flexibly grant or deny access to both internal users and external partners and suppliers — and revoke rights in any lost key without needing to change the locks. CLIQ is a “Flexible system for determining access rights,” says Bart Serraes. Flanders Expo became the first Easyfairs site to install CLIQ access control. A second venue has already followed. Partnering with a pioneer, with a long history of innovation and service provision, gives Easyfairs a system that is reliably supported and can evolve over time. Perimeter and interior security now have the flexibility they need: CLIQ locks can be installed and integrated into their access control system anytime.
The stakes are higher when it comes to hospital security. Patients expect and deserve privacy and safety. Yet a hospital building or complex must remain a welcoming and supportive space, around the clock. Mechanical lock and key technology may be too passive for this modern healthcare environment, but that does not mean users should abandon the familiarity of keys altogether, because not all keys are created equal. Programmable electronic key systems Programmable electronic key systems put sophisticated access control into the form of a traditional key Programmable electronic key systems put the advantages of sophisticated access control into the form of a traditional key. They reinvent the key for the 21st century, making it more flexible, more powerful and better equipped to handle the security demands of a busy place. Lost keys and departed employees are no longer a problem, because their key’s access rights can be cancelled with a click. And at multiple secure points around the hospital, the familiarity of a key is welcome to a user group who are not experts — at least, not in access control technology. CLIQ locking system Keys can be as smart as any card-based credential. For example, CLIQ technology from ASSA ABLOY backs up the familiarity and ease of use of key-based locking with the flexible management and real-time security features of an intelligent electronic access system. A CLIQ locking system consists of battery-powered, programmable keys; cable-free padlocks and cylinders that are easy to retrofit to almost any standard opening; and management software that can be run locally or via a secure cloud. For users, CLIQ means carrying a single, programmable key pre-loaded to unlock all authorised openings — not just doors, but also gates, alarm boxes, cabinets and lifts. Say goodbye to huge key rings. Programmable key solution For hospital security managers, a programmable key solution enables users to create personalised access schedules — even for temporary contractors — and collect audit trails for doors or keyholders automatically. Staff travels into, out of and through the hospital based on set rules and programmed into their keys. Many hospitals find CLIQ invaluable in managing access to medicines and other controlled substances. Nursing staff using older mechanical key systems struggle to keep track of who has the right keys. Searching for that person to gain access to drugs wastes precious time. Unauthorised access to drug stores can, of course, bring serious financial and safety implications. Medicine management with key-based access control Lock electronics are powered by the battery inside every key, so the retrofit was cable-free At Queen Elizabeth Hospital, Birmingham, pharmacy managers sought a better solution adapted to nurse-accessed medicine stores. They chose a PROTEC2 CLIQ system which combines mechanical disc cylinders with battery powered, programmable CLIQ keys. Lock electronics are powered by the battery inside every key, so the retrofit was cable-free. CLIQ devices secure doors, cabinets and mobile drug trolleys within the same access system. Security and pharmacy managers can see who opened every lock whenever they want — making medicine audits and incident investigation much easier. “Programmable key solutions can really boost medicine safety in hospitals,” says Stephan Schulz, CLIQ Product Manager at ASSA ABLOY Opening Solutions EMEA. “Nurses at Queen Elizabeth, Birmingham, carry their own key with personalised access rights, so they don’t waste time finding out who has the key to every cupboard. Patients benefit. A similar system trialled at Scunthorpe Hospital found the total wasted time eliminated would equate to having an additional 24 nurses on duty across the Trust every day,” Stephan Schulz adds. Key-based access control solution Key-based access solutions are equally comfortable at scale. At University Hospital Frankfurt 1,100 eCLIQ cylinders secure doors in a new building. A fully electronic implementation of CLIQ technology, eCLIQ cylinders and keys are easy for staff to use and for hospital security managers to administer from web-based software. The CLIQ Web Manager makes it easy to program, reprogram and audit every CLIQ key, cylinder or padlock. Because the interface is accessible from anywhere with an internet connection — via multifactor login over https:// — users can manage a CLIQ system whenever and from wherever they choose. Its architecture supports multiple administrators or sites. CLIQ Web Manager The Web Manager also integrates easily with all kinds of business management software, helping users automate tedious operations and processes. They can also make the Web Manager one element within an existing access control system. The Web Manager can run in a self-hosted IT environment or completely free of local software installation with two different Software as a Service (SaaS) solutions, Shared SaaS or Dedicated SaaS with hosting just for users and maintenance schedules set by them. With either option, the security software is always up-to-date — a major benefit in healthcare, where confidentiality makes cyber-attack resistance critical.
In a world where many electronic access systems offer greater convenience and flexibility than mechanical keys, what can really make the difference? Instead of being tied to mains electricity, what if one could carry the power with them? With a CLIQ wireless access control system, a battery inside each key powers all electromechanical CLIQ cylinders and padlocks. Authorised key-holders carry a single battery-powered key programmed with only their pre-defined access permissions. Keeping the solution’s power source independent of the locks and padlocks makes CLIQ management and operation more efficient. No need of cabling or electrical wiring Keys have a typical battery life of 5 years. When it is time to change the battery, anyone can do it. No expert needed, and no need to visit all CLIQ locks to reprogram or check their power. With CLIQ, all the power one needs is in their key. Because CLIQ devices are wireless and battery-powered, one does not need cabling around the doorCLIQ locks have other advantages, too. Because CLIQ devices are wireless and battery-powered, one does not need cabling around the door. There is no need for any invasive electrical wiring when one installs CLIQ key access control. And thanks to CLIQ’s menu of software options, one can decide how to manage users’ access rights. CLIQ Local Manager can administer their system via a local software installation; the CLIQ Web Manager runs securely in the cloud. ASSA ABLOY also offers a convenient Software as a Service solution option with round-the-clock support, maintenance and incident reporting as standard, and Service Level Agreements delivering data redundancy and up to 99.5% availability. eCLIQ wireless access system A fully electronic addition to the CLIQ portfolio, the eCLIQ wireless access system is built around secure microelectronics with AES encryption. Robust and durable, eCLIQ electronic cylinders are available for doors, cabinets, lifts, alarm boxes, machines and entrance gates. An integrated lubricant reservoir ensures they remain maintenance-free for up to 200,000 cycles. “This evolution of our award-winning CLIQ technology is already protecting businesses and public services across Europe,” says Stephan Schulz, CLIQ Product Manager at ASSA ABLOY Opening Solutions EMEA. “Organisations in a range of sectors, and with differing building types – from Italy’s Creval Bank to University Hospital Frankfurt – have learned that eCLIQ provides the control and flexibility their premises need.”
A new PIN validation option adds another layer of security to ASSA ABLOY’s CLIQ® Connect programmable key access control solution. Now, when issuing or amending key access rights, administrators can set a PIN which key-holders must enter to update their key. A couple of clicks in the user-friendly CLIQ® Web Manager interface is all it takes to protect new key rights with a unique PIN. Without entering the PIN, users will not be able to revalidate or update their key to open a new lock. This new function further boosts security against unauthorised access to sensitive areas like infrastructure sites, data stores and drug storage rooms. Encrypted cloud connection “CLIQ® Connect combines convenience and high security,” explains Stephan Schulz, CLIQ Product Manager at ASSA ABLOY EMEA. “A key-holder no longer revalidates their key or updates its access rights in person by returning to base or finding the nearest programming device. All they need is a smartphone, the CLIQ® Connect app and a secure Bluetooth connection.” A key-holder makes a secure Bluetooth connection between their CLIQ® Connect key “And now, with the option for administrators to PIN protect any key permissions update or revalidation, it’s even more secure.” The CLIQ® Connect app pairs a user’s programmable key, via an encrypted cloud connection, with the CLIQ® Web Manager. To change a key-holder’s access rights, a security manager accesses their CLIQ® software and updates it. A key-holder makes a secure Bluetooth connection between their CLIQ® Connect key and the app to instantly update access permissions or revalidate. Mobile access management CLIQ® Connect’s secure solution for mobile access management has been recognised several times by industry awards. CLIQ® Connect was a winner at the Detektor International Awards, recognising outstanding innovation in security alarms, access control and CCTV; won the Gold Trophy at France’s APS Awards; and was awarded Protector & Wik’s Golden Protector 2018 for access control. “CLIQ® Connect is simple and agile for even the largest organisation,” adds Stephan Schulz. “It saves you time. And because your mobile workers drive fewer miles collecting and returning physical keys, it’s also a more sustainable access control solution.”