The Protection Bureau News

Security systems integrators will need increased IT expertise in 2018

The security market is very active right now. Business is strong, according to most of the people that I talk to in the industry. In 2017, we at The Protection Bureau had one of our best years ever revenue-wise. Because of a strong economy, businesses are spending money on security. 2017 growing trends The trends that happened in 2017 vary. One trend that is growing is the national account concept. This is because clients are deploying more and more enterprise-level systems and taking advanta...

Celebrating 40 years, The Protection Bureau continues to lead new technologies and services, with a customer focus

The Protection Bureau is one of the top-10 security integrators in the US You really can’t talk about The Protection Bureau without discussing its founder, the late Keith Ladd. If you’ve been in the industry any length of time, you probably had a chance to meet him. I certainly did. In fact, when I was a cub reporter with one of the first security publications I ever worked for, my inaugural visit to a customer and central station was to The Protection Bureau. That...

How should manufacturers engage with end user customers?

If we didn’t have manufacturers, integrators wouldn’t have anything to sell. But what is the role of manufacturing companies when it comes to taking those products to market? Effectively managing the sales channel – helping resellers be successful without somehow undermining their efforts or (heaven forbid!) selling direct to an end user – is an ongoing and delicate challenge for manufacturers. They want to do everything in their power to ensure success of their products...

How to avoid counterfeit security products?

“Buyer beware” is always good advice in the security marketplace – or in life for that matter. But the age-old warning is more timely than ever in our age of global commerce and given our fragmented market with thousands of products manufactured all over the world. Complicating the picture: our market is also inching toward commodisation and facing downward pricing that shrinks margins for manufacturers. So the question becomes: When is an item merely a good deal or somehow &ld...

When should a video system be part of the corporate network?

This week’s Expert Panel revisits a classic question that has been around since the advent of IP video: Should an enterprise’s video system have its own network, or should it share the corporate network? Our panellists' responses reflect new IT trends, technology changes and shifting priorities that are impacting how the question is approached. Rising concerns about cyber-security (such as fears that video might provide a hacker entry into the enterprise system) are one new aspect. N...

Do security managers continue to be recruited from the military and law enforcement?

The retired police officer who takes a cushy job as a security director is almost a cultural cliché. Like any cliché, the idea has roots in the real world, where police departments have often been a rich source of the security industry’s leadership talent. Former military personnel often find their way to the security industry, too, and realise that the familiar elements of discipline and command structure translate well. We wondered about the impact of this historic trend an...

Bringing Consumer Appeal to Home Security

The residential intrusion alarm market in the Americas is expected to grow by 9.5% in 2015 Interactive makes services more relevant With behemoths such as AT&T Digital Life, Comcast Xfinity and now Google promoting interactive services, the traditional security industry has become the default beneficiary of deep-pocket competitors who dole out big bucks to advertise their solutions. Whether or not this competitive caterwauling in television, print and social media will...

Security-Net forms new OPS-Net committee to support clients and improve customer satisfaction

The goal of OPS-Net is to ensure customer satisfaction in the completion of security system installations Security-Net, Inc., a global provider of security system services, announced today that it has formed a new committee within its organisation called OPS-Net to provide greater support to clients and improve customer satisfaction. The goal of OPS-Net is to enhance communication between project managers and to ensure customer satisfaction in the completion of security syste...