Arctic Wolf®, known for its work in cybersecurity and AI, has introduced the Aurora Agentic SOC™, revolutionising the traditional security operations centre (SOC) model. By placing artificial intelligence at its core, this new model moves away from the conventional human-centric approach, promising improved outcomes and return on investment for IT and security managers.
Built on the Aurora® Superintelligence Platform, the Aurora Agentic SOC integrates Arctic Wolf’s Concierge Experience™ with an AI-driven system designed to lessen costs and complexities that hinder AI adoption in cybersecurity teams.
Challenges in AI integration
Industry leaders recognise the pressing need for evolution as AI-driven attacks intensify challenges for already burdened IT and security teams, causing burnout and high turnover rates. Despite agentic AI’s potential to address these issues, deploying it effectively is one of today's biggest hurdles in cybersecurity. A survey by ISC2 indicated that only 30 percent of cybersecurity teams have successfully incorporated AI security tools into their operations.
The industry is often hampered by a skills gap necessary to harness AI’s full potential. Effective AI integration requires substantial investments in AI specialists, platforms, and models. This also adds operational demands across IT and security teams, which must construct and administer the technology infrastructure. Without an all-in-one solution ready for instant use, teams may find themselves outpaced by evolving threats.
Reimagined SOC operations
Arctic Wolf addresses these challenges through the completely turnkey Aurora Agentic SOC™
Arctic Wolf addresses these challenges through the completely turnkey Aurora Agentic SOC™. By redefining SOC operations, it outmatches the outdated human-led model, boasting a strong return on investment and faster time to value.
At Arctic Wolf, the SOC processes are propelled by the Swarm of Experts™, operating on a three-tier agentic structure. These agents utilise the Aurora Superintelligence Platform’s safety, reliability, and trust features. The Swarm comprises Oversight Agents, Authoritative Agents, and Process Agents, each tasked with specific roles in automating and managing SOC workflows.
Innovative agent types
Oversight Agents, such as the Swarm Orchestrator and Swarm Judge, supervise operations, coordinate activities, and validate outcomes. Authoritative Agents apply their specialized knowledge to execute SOC tasks comprehensively, ensuring human collaboration remains a priority. Available Authoritative Agents include those for triage, investigation, response, proactive security, and threat hunting.
Process Agents automate routine SOC duties, enhancing efficiency and predictability. Hundreds of these agents have been deployed to minimise repetitive tasks, allowing analysts to focus on higher-value activities.
Streamlined AI benefits
Arctic Wolf’s Agentic SOC provides comprehensive agentic capabilities as standard features
Arctic Wolf’s Agentic SOC provides comprehensive agentic capabilities as standard features, negating the need for teams to develop or control their own agentic SOC. This setup simplifies AI deployment, assembling the world’s largest commercial SOC into a singular application to produce fast and reliable results.
The AI’s seamless integration into the platform eliminates the need for complex configurations or concerns over unverified AI activities, ensuring predictable cost and operational simplicity.
Enhanced security operations
Working alongside Arctic Wolf, organisations benefit from valuable threat intelligence, incident responses, and a shared network of over 10,000 customers. This community serves as a trusted resource for AI-enhanced security operations, ensuring continual improvement and reliability.
Dan Schiappa, Arctic Wolf’s president of technology and services, remarked, “This breakthrough unlocks the true potential of AI for cybersecurity. We rebuilt the SOC from the ground up for the AI era—eliminating the guesswork around agents.”
The Aurora SOC is part of Arctic Wolf’s Security Operations Bundles and Aurora Managed Endpoint Security. Existing customers and MSPs will gain access to these new features without extra cost.
Arctic Wolf®, the cybersecurity and AI company, announces the availability of the new Aurora Agentic SOC™. This new offering redefines the SOC operating model by placing AI at the core, shifting from a legacy human-led approach to an agent-driven model that delivers better outcomes and stronger ROI for IT and security leaders.
Built on the Aurora® Superintelligence Platform, the Aurora Agentic SOC combines Arctic Wolf’s pioneering Concierge Experience™ with turnkey agentic AI, significantly reducing the cost, complexity, and uncertainty that are slowing AI adoption across cybersecurity teams.
Ready-made solution
Security leaders know that the industry is at an inflection point. AI-powered attackers are placing increasing pressure on already stretched IT and security teams, fueling burnout and turnover. Agentic AI has the potential to solve this problem, but operationalising it remains one of the most difficult challenges in cybersecurity today. Only 30 percent of cybersecurity teams have integrated AI security tools into operations, according to a recent survey by ISC2.
Furthermore, industry data demonstrates that organisations lack the necessary skillsets to unlock the technology’s full potential. Integrating AI in security operations in a meaningful way requires major investments in AI teams, tools, and models while also adding operational burden across IT, security and operations teams who need to build, operate and govern the technology stack. Without a ready-made solution that works out of the box, teams will continue to be outpaced by adversaries in an accelerating threat landscape, and agentic SOC adoption will never fully take off across the industry.
Automating SOC workflows
Today, Arctic Wolf is solving this problem with the launch of the Aurora Agentic SOC™, a fully turnkey solution. The Aurora SOC introduces a new model for security operations—outperforming the legacy human-led approach while delivering industry-pioneer ROI and immediate time to value.
At Arctic Wolf, all SOC workflows are powered by agent-led operations through the Swarm of Experts™, which implements a three-tier agentic model. Because all agents are part of the swarm, they run on and inherit the safety, reliability and trust features of the Aurora Superintelligence Platform. The Swarm of Experts is made up of three types of agents—Oversight Agents, Authoritative Agents, and Process Agents—each designed to play a specific role in managing, executing, and automating SOC workflows.
- Oversight Agents —the Swarm Orchestrator and the Swarm Judge — oversee operations, coordinate activity and validate results.
- Authoritative Agents use their domain expertise to plan, adapt and execute SOC tasks end-to-end, while keeping humans both in the loop and on the loop. At launch, the following Authoritative Agents have been released: triage, investigation, response, threat hunting, proactive security, risk management, and context management.
- Process Agents perform agentic SOAR tasks, driving efficiency and predictability by automating repetitive, well-understood SOC tasks. At launch, Arctic Wolf has hundreds of process agents working to eliminate toil for analysts so they can spend more time focusing on high-value and proactive work.
Unverified AI actions
Arctic Wolf’s turnkey Agentic SOC delivers all agentic capabilities as built-in features, eliminating the need for teams to plan, build, or operate their own agentic SOC. This not only simplifies and accelerates adoption but also brings the intelligence, data, and expertise of the world’s largest commercial SOC into a single deployment—driving fast, efficient, and reliable outcomes.
Customers gain the full benefits of agentic security—reasoning, orchestration, autonomy—without needing to configure anything or worry about unverified AI actions. Because the AI is native to the platform, not bolted on, teams avoid the complexity and unpredictable costs of a do-it-yourself approach.
AI-driven security operations
Working with Arctic Wolf, organisations also benefit from world-class threat intelligence, incident response insights, and powerful network effects drawn from more than 10,000 customers, creating a continuously improving, trusted source of truth for AI-driven security operations.
Arctic Wolf was the first to introduce a full lifecycle Concierge Experience—and the Aurora SOC strengthens that model.
Proactive risk reduction
The automation delivered by the Aurora Agentic SOC frees the Concierge Security Team and their customers to focus on higher value tasks, security strategy, and proactive risk reduction.
The concierge model now extends to the agentic SOC as the swarm ingests, maintains, and applies customer specific context from onboarding through day to day operations, ensuring that AI driven decisions reflect each organisation’s unique environment and business context. Customers will continue working with their Concierge Security Team just as they do today, while also benefiting from AI that simplifies day-to-day operations, enables greater self-service, and enhances the overall customer experience.
SOC performance improvements
With these advancements, Arctic Wolf is delivering marked SOC performance improvements – while customers continue to average just one ticket per day, we resolve cases 15× faster with 3× higher-quality tickets and can deploy a fully turnkey agentic SOC in as little as 10 days.
“Customers are clear: They’re frustrated with AI and agentic SOC solutions that are complex to deploy, difficult to operationalise, and impossible to fully trust. What organisations really want is a partner who unlocks AI’s benefits for them—with a turnkey, built-in, and accessible approach. That’s exactly what the Aurora SOC delivers,” said Nick Schneider, president and chief executive officer, Arctic Wolf.
Overall customer experience
“This breakthrough unlocks the true potential of AI for cybersecurity,” said Dan Schiappa, president of technology and services, Arctic Wolf.
“Most AI solutions simply automate pieces of the old SOC model. We rebuilt the SOC from the ground up for the AI era—eliminating the guesswork around agents. The result is a safer, smarter, more powerful SOC that delivers trustworthy outcomes at scale. The AI Powered Aurora SOC is a fundamentally different model for security operations—purpose built for modern AI, not adapted from a legacy, human led design.”
Security strategy and operations
“Security teams are dealing with increasingly sophisticated, AI-driven threats while resources remain constrained,” said Greg Berard, chief executive officer of Pellera Technologies.
“Arctic Wolf’s Aurora Agentic SOC represents a meaningful shift from traditional, human-led models. By combining AI-driven automation with a fully managed approach, Pellera helps organisations build momentum with their security strategy and operations. When paired with Pellera’s services-led approach across identity, data resilience, and threat exposure management, we’re able to deliver a fully operationalised security outcome without the overhead of building and managing it themselves.”
The Arctic Wolf Aurora Agentic SOC is available today as part of our Security Operations Bundles and Aurora Managed Endpoint Security. Current Arctic Wolf customers and MSPs using those solutions will automatically receive the new capabilities at no additional cost.
