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While the foundation of autonomous retail has been built up over the past few years, it is only now that retailers are beginning to fully experiment with the technology. There were an estimated 350 stores globally in 2018 offering a fully autonomous checkout process, yet this number is forecast to increase dramatically with 10,000 stores anticipated by 2024. This acceleration in the growth of unmanned retail stores has, in part, been boosted by the COVID-19 pandemic and a demand for a more contactless, socially distanced shopping experience. Physical security technologies Innovative physical security technologies can play a significant role in protecting a site while supporting its operation Many retailers are now exploring such solutions as a way to streamline their services and simplify store operations while reducing overheads. Of course, the security of unmanned sites is a concern, with many eager to embrace such a design, but wary about the prospect of leaving a store unguarded. This is where innovative physical security technologies can play a significant role in protecting a site while supporting its operation and also helping to improve customer experience. Comprehensive integrated solution To make the autonomous retail vision a reality, a comprehensive solution is needed that integrates network cameras, IP audio speakers, and access control devices. The cameras can be employed to monitor entrance points and sales areas, including checkout terminals, and can be monitored and operated remotely from a central control room. This offers management full visibility of operations, regardless of the number of stores. Recorded video material can be processed, packaged, and passed to authorities, when necessary, by applicable laws. Optimising operations As autonomous stores do not require staff to be present and run largely independently, managers can be notified automatically via mobile device if an event occurs that requires their attention. This could range from a simple need to restock popular items or clean the premises after a spillage, to a criminal break-in or attack. Again, network video surveillance cameras installed inside and outside of the premises provide high-quality video of any incident as it occurs, enabling immediate action to be taken. Improving customer experience Access control mechanisms at the entrance and exit points enable smooth, touch-free access to customers Access control mechanisms at the entrance and exit points enable smooth, touch-free access to customers, while IP audio speakers allow ambient music to be played, creating a relaxed in-store atmosphere and also offering the ability to play alerts or voice messages as required. Due to the automated nature of such audio broadcasting, consistency of brand can be created across multiple locations where playlists and pre-recorded voice messages are matched in terms of style and tone from store to store. Boosting profits The accessibility of premises 24/7 can ultimately lead to an increase in sales by simply allowing customers to enter the store and make a purchase at any time, rather than being restricted by designated retail hours. This also serves to improve customer loyalty through retail convenience. Utilising data from the access control system, managers can configure lights to turn on/off and ambient music to power down when the last person leaves the shop, to be reactivated the next time someone enters the premises. This approach can also conserve energy, leading to cost savings. Designing a future proof solution The threat of vandalism is greatly limited if everyone entering the shop can be identified, which is something that is already happening in Scandinavia using QR codes linked to an electronic identification system called BankID. This process involves a user being identified by their bank details, and their credentials checked upon entering the store. This not only streamlines the transaction process but vastly improves security because only those who want to legitimately use the services will go through the identification process, helping to deter antisocial or criminal behaviour. Physical security technology should be reliable and of high quality, without compromising the service to customers VMS-based network solution Both inside and outside of the premises, physical security technology should be reliable and of high quality, without compromising the service to customers, or hampering their experience. Door controls, network cameras, and loudspeakers, together with a comprehensive video management system (VMS), enable retailers to control every element of their store and remove any uncertainty around its management or security. Such a system, network-enabled and fully scalable to meet ongoing business requirements, can be offered using open APIs; this allows configuration and customisation while ensuring that the retailer is not limited by the technology or tied into any particular set-up or vendor as their requirements evolve. Additional security benefits As more businesses launch their unmanned stores, the benefits of such technology to streamline and improve every aspect of their operations become ever clearer. A comprehensive solution from a trusted security provider can bring complete peace of mind while offering additional benefits to support the retail business as it seeks a secure future.
From analogue to digital, from stand-alone to interlinked, building systems are in a state of transition. Moreover, the rate of change shows no sign of slowing, which can make it difficult to keep up to date with all the latest developments. If asked to pinpoint the single biggest driver of this revolution, one could point out the growing clamour for platform convergence. A security guard in a building doesn’t want to use different systems to check video cameras, fire alarms or if someone has entered a restricted area: – it simply isn’t efficient. For similar reasons, a building manager wants a single interface to control heating and lighting to match fluctuating occupancy levels, particularly in a hybrid working model. Applying the digital glue The demand from end-users for system convergence is growing, but to achieve full interoperability you still need to apply some ‘digital glue’ and that requires expertise. Yet bringing together disparate systems from different manufacturers can be problematic. Just as you get things to work, someone upgrades their solution and your carefully implemented convergence can start to come unstuck. Managing an implementation can quickly become more complicated, today’s quick-fix can become tomorrow’s headache This is one of the principal issues with all types of new technology; not everyone will choose the same path to reach the desired goal – it’s the old VHS/Betamax argument updated for building management and security systems. Managing and maintaining an implementation can quickly become more complicated than it first appears and without proper oversight, today’s quick-fix can become tomorrow’s technical headache. Effective support for a hybrid workforce Today’s hybrid workforce is a response to the pandemic that looks set to become an established part of working life for many companies across the world. Security systems have a massive role to play in facilitating this transformation that goes beyond simple intrusion detection, access control, and video monitoring. They can identify the most densely populated areas in a building to comply with social distancing guidelines and provide efficient use of space. The insights gathered from a security system can also be used to identify patterns of behaviour, which can then be used for planning and directing the use of building space to help create the best possible working environment while also minimising heating, lighting, and air conditioning expenditures. Identity credentials can help manage compliance with industry regulations by limiting access to certain areas Similarly, identity credentials – either biometric or mobile-based – can help manage compliance to industry regulations by limiting access to certain areas only to approved employees. Creating and maintaining the appropriate level of functionality requires a combination of innovative solutions and industry experience. The complete security package It’s not just physical security that’s important – cybersecurity is a major focus, too. Bringing together both the physical security and cybersecurity realms is increasingly becoming a ‘must have’ capability. What is evident is that the pace of technological change is faster than ever. Today’s functionality simply wouldn’t have been possible just a few years ago, while today’s leading-edge developments may seem commonplace in five years.
Ensuring employee health and safety remains a key priority for organisations this year, especially as we see COVID-19 cases continue to rise in different areas of the world. As an ongoing challenge, COVID-19 has shifted the priorities of many organisations. In fact, “improving health and safety for employees” is the top strategic goal this year of manufacturing and logistics organisations in the U.S. and U.K., according to research conducted by Forrester on behalf of STANLEY Security. But as we think about reopening and as hybrid workforce models and “workspace-on-demand” approaches rise in popularity, leaders need to consider implementing the right technologies to help ensure a safe return to the office. This means investing in health, safety, and security solutions that can help leaders protect their people. The intersection of security technology and health and safety There’s no doubt that the scope of security has expanded in the wake of the global pandemic. What was once an area governed by a select few security or IT professionals within a business has now become a crucial company investment involving many key stakeholders. The role of security has expanded to encompass a broader range of health and safety challenges for businesses Additionally, the role of security has expanded to encompass a broader range of health and safety challenges for businesses. Fortunately, security technologies have made significant strides and many solutions, both existing and new, have been thrust forward to address today’s biggest business challenges. Investment in security technology It’s important to note that businesses are eager to adopt tech that can help them protect their people. Nearly half (46%) of organisations surveyed by Forrester report that they’re considering an increasing investment in technology solutions that ensure employee safety. Technologies like touchless access control, visitor management systems, occupancy monitoring, and installed/wearable proximity sensors are among some of the many security technologies these organisations have implemented or are planning to implement yet this year. Facilitating a safe return to work But what does the future look like? When it comes to the post-pandemic workplace, organisations are taking a hard look at their return-to-work strategy. Flexible or hybrid workforce models require a suite of security solutions to help ensure a safer, healthier environment More than half (53%) of organisations surveyed by Forrester are looking to introduce a flexible work schedule for their employees as they make decisions about returning to work and keeping employees safe post-pandemic. Such flexible – or hybrid – workforce models require a suite of security solutions to help ensure a safer, healthier environment for all who traverse a facility or work on-site. One of the central safety and security challenges raised by these hybrid models is tracking who is present in the building at any one time – and where or how they interact. Leveraging security technology With staggered schedules and what may seem like a steady stream of people passing through, it can be difficult to know who’s an employee and who’s a visitor. Access control will be key to monitoring and managing the flow of people on-site and preventing unauthorised access. When access control systems are properly integrated with visitor management solutions, businesses can unlock further benefits and efficiencies. For instance, integrated visitor management systems can allow for pre-registration of visitors and employees – granting mobile credentials before people arrive on-site – and automated health screening surveys can be sent out in advance to help mitigate risk. Once someone reaches the premises, these systems can also be used to detect the person’s temperature and scan for a face mask, if needed. We will likely see these types of visitor management and advanced screening solutions continue to rise in popularity, as 47% of organisations surveyed by Forrester report that they’re considering requiring employee health screening post-pandemic. Defining the office of the future A modern, dynamic workforce model will require an agile approach to office management. It’s imperative to strike the right balance between making people feel welcome and reassuring Businesses want to create an environment in which people feel comfortable and confident – a space where employees can collaborate and be creative. It’s imperative to strike the right balance between making people feel welcome and reassuring them that the necessary security measures are in place to ensure not only their safety but also their health. In many cases, this balancing act has created an unintended consequence: Everyone now feels like a visitor to a building. Protocols and processes With employees required to undergo the same screening processes and protocols as a guest, we’ve seen a transformation in the on-site experience. This further underscores the need for seamless, automated, and tightly integrated security solutions that can improve the employee and visitor experience, while helping to ensure health and safety. Ultimately, the future of the office is not about what a space looks like, but how people feel in it. This means adopting a “safety-always” culture, underpinned by the right technology, to ensure people that their safety remains a business’ top priority.
Ava Group (AVA), a provider of security risk management services and technology will be showcasing its portfolio of security solutions at ISC West - Las Vegas, booth 25103. ISC West is the largest converged security industry trade show in the US with the exhibition taking place from April 10-12th. The event provides a major platform for professional networking, sourcing new suppliers and introducing new products and technologies, encompassing everything from access control to unmanned vehicles. ISC West also includes the SIA Education@ISC conference programme, running from April 9-11th. Risk management services Ava Group’s technology division incorporates two well established security risk management companies - Future Fibre Technologies (FFT) and BQT Solutions, both of which will be on the booth this April. As a provider of risk management services and technologies, Ava Group offers a portfolio of complementary solutions encompassing both fiber optic intrusion detection as well as high security access control and locking. Ava Group is proud to present the latest solutions from its technology division, namely the Orca lock and latest enhancements to the Aura Ai-2 controller Ava Group is proud to present the latest solutions from its technology division, namely the Orca lock and latest enhancements to the Aura Ai-2 controller. The enhanced Aura Ai-2 from Future Fibre Technologies features unrivalled high-sensitivity detection, location accuracy, cut resilience capability and the industry’s longest linear range. Outdoor locking solution This product features new ultra-low noise optical detection electronics. This ensures a single controller can cover a distance up to 110 kilometers, accurately detecting, locating and reporting multiple disturbances to just +/- two meters. BQT Solutions will be demonstrating the new high-strength Orca lock (YG80) – providing ultimate security for all environments. Building on the success of the award winning YG10, the Orca lock is designed for securing gates, roller doors, shipping containers and any other large door or entryway. Alongside the Orca’s impressive physical attributes, a unique feature is its ability to fully integrate into an access control system, surpassing any other solutions available in the market. Orca is fully monitored, weatherproof, and user configurable - providing the perfect indoor and outdoor locking solution. Real-world projects The Ava Group team will be on hand to explain how its solutions are being used in real-world projects to address the latest threats As well as getting to know the product range, the Ava Group team will be on hand to explain how its solutions are being used in real-world projects to address the latest threats. Newly appointed Chief Operating Officer, Scott Basham commented, “We’ve seen continued growth in demand for our products in the US market and returning to ISC West provides us with a perfect platform to showcase our broad range of capabilities and explain to visitors how our product range can be applied to meet their particular needs. We always welcome the opportunity to be face-to-face with our customers worldwide and thoroughly enjoy being able to engage directly with the market in this way.” Fiber sensing technology Alongside their presence in the exhibition hall, Ava Group’s CTO – Technology, Dr Jim Katsifolis will be presenting ‘Fiber Optic Perimeter Intrusion Detection Systems (PIDS): Trends, Myths and Realities Revealed’ 10:15 am on April 9th, Sands 302. This presentation promises to cover how best to select appropriate fiber sensing technology products when specifying, as well as how to assess the true performance of such PIDS systems. With over 1,000 exhibitors and brands and an anticipated 30,000 security professionals, ISC West is a must-visit for anyone in the security risk industry.
Ava Group (AVA), a provider of security risk management services and technology will be showcasing its portfolio of security solutions at Intersec Dubai 2019, stand S3-C48. Intersec Dubai features a rich selection of exhibitors in Security, Safety & Fire Protection, attracting visitors from the Middle East, Africa, the Indian subcontinent and well beyond. Ava Group will be presenting the latest exciting solutions from its technology division - which incorporates Future Fibre Technologies (FFT) and BQT Solutions. As a provider of risk management services and technologies, Ava Group offers a portfolio of complementary solutions encompassing both fibre optic intrusion detection and high security access control and locking. Increased investment As a key event for the region and beyond, Intersec Dubai is the perfect way for security providers and buyers to start 2019" Mark Horton, Global Sales & Marketing Director commented, “As a key event for the region and beyond, Intersec Dubai is the perfect way for security providers and buyers to start 2019. Our solutions offer the very latest in security technology and the highest levels of protection, key benefits that we know are always well-received by visitors at the event.” Mark continued, “Over the last couple of years we have seen a significant growth in demand for our products in the Middle East, with increased investment in infrastructure across the region as a whole. Because of continued growth in the market, we have also invested in the expansion of our Dubai-based office and regional support team to ensure we are perfectly placed to supply and service our customers.” Reporting multiple disturbances Future Fibre Technologies will be showcasing its enhanced Aura Ai-2 controller. Featuring unrivalled high-sensitivity detection, location accuracy, cut resilience capability and the industry’s longest linear range - this product features new ultra-low noise optical detection electronics. This ensures a single controller can cover a distance up to 110 kilometres, accurately detecting, locating and reporting multiple disturbances to just +/- two metres. Also on stand S3-C48, BQT Solutions will be demonstrating the new high-strength Orca lock to the middle east market Also on stand S3-C48, BQT Solutions will be demonstrating the new high-strength Orca lock to the middle east market. Building on the success of the award winning YG10, the Orca lock is designed for securing gates, roller doors, shipping containers and any other large door or entryway. Alongside the Orca’s impressive physical attributes, a unique feature is its ability to fully integrate into an access control system, surpassing any other solutions available in the market. Security risk management Orca is fully monitored, weatherproof, and user configurable - providing the perfect indoor and outdoor locking solution. As well as the products themselves, the Ava Group team will be on hand to explain how its solutions are being used in real-world projects to address the latest threats. Mark concluded, “We are looking forward to discussing recent key examples of our technology in action, including a major military closed data network where our data network infrastructure protection solution is protecting against tapping and tampering. These projects illustrate the depth of our expertise in security risk management and highlight the level of protection which we achieve to client’s assets and infrastructure. If you are visiting the event come and have a chat with our friendly and expert team on Stand S3-C48 about your specific security needs.”
BQT Solutions, a provider of high security card and biometric readers and locks, has launched its new Orca weatherproof lock which provides industry-leading strength, unparalleled environmental durability and seamless access control integration for securing gates, roller doors, shipping containers, and any other large door or entryway. Matthew Nye-Hingston, CTO of BQT Solutions Locking division commented, “Orca is the ultimate weatherproof lock, providing the complete combination of strength, security and convenience in one solution. It encompasses the features found in premium electronic locks, with the physical strength and function required to secure doors of any shape, whatever size.” Integration into access control system Key features such as an IP67 rated design and built-in heater enable the Orca to withstand extreme weather environments including hot and cold climatesOrca lock is the latest generation of roller lock from BQT Solutions, building on an impressive portfolio that includes the YG10 – winner of the SIA New Product Showcase Award in the Lock Systems and Secure Storage Containers category presented at ISC West 2018. Along with its highly impressive physical attributes, Orca’s ability to integrate into an access control system is what elevates its abilities well beyond anything else on the market. Orca is fully monitored and user-configurable, whilst being impervious to weather or environmental challenges making it perfect for deployment indoors or outdoors. Orca’s standout features include: High Security Performance - With a holding force in excess of 50,000N, 18mm diameter stainless steel bolt pin and reinforced strike design, the Orca lock ensures the most sensitive sites remain protected from even the most vigorous methods of attack. Fully Weatherproof - Key features such as an IP67 rated design and built-in heater enable the Orca to withstand extreme weather environments including hot and cold climates, marine and desert conditions. Highly Configurable - Orca can be adapted to suit a wide range of application requirements, with user selectable fail safe/fail secure modes and three user selectable control methods. Complete Monitoring - Orca can truly become a part of the access control system, with a range of output signals including: bolt locked and unlocked position, door position, and tamper detection. Versatile Installation - A symmetrical design means Orca can be installed both horizontally and vertically, giving greater flexibility to installers looking for optimum positioning. Low Cost Running - With the heater disabled, Orca offers low current consumption, drawing as little as 30mA in standby and only 300mA in operation at 12VDC. Long-term Reliability - A high quality low voltage motor is the key to the Orca’s reliability while stainless steel and wear resistant plastic components ensure complete peace of mind for any security operator. Optimal heavy-duty monitored lock BQT Solutions is a specialist in the development, manufacture and supply of high quality, high security card and biometric readersMatthew added, “Orca is the perfect heavy-duty monitored lock for any integrated security solution. Our highly-skilled team in New Zealand has worked hard to ensure we bring a product to the market that we truly believe is the best of its kind. With several exhibitions lined up in the new year, we are looking forward to showing more customers how Orca can secure their installations.” An Ava Group company, BQT Solutions is a specialist in the development, manufacture and supply of high quality, high security card and biometric readers, electromechanical locks and related electronic security products. The company provides a wide range of both off-the-shelf solutions and purpose tailored solutions. Working with major system integrators, security consultants and end users, BQT Solutions develops tailored access control solutions to fulfil a range of access control requirements. From standalone units to fully integrated enterprise solutions, BQT access control systems are designed to provide maximum security, maximum value – and a migration path to meet present and future needs.
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