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The physical security market continues to experience growth as users look to capitalise on the promises of emerging technologies and because of this, 2017 proved to be a great year for Oncam. In fact, this year was the best year in Oncam's history in terms of sales, as 360-degree fisheye cameras have gone from being a “specialty” camera used only in certain applications to a primary device for enabling total situational awareness. Today, many of our customers leverage 360-degree cameras exclusively to provide extensive coverage inside a facility or in a large outdoor area, with traditional narrow field-of-view cameras used only at “choke” points. Increase in cybersecurity threats and breaches At the end of 2016, we predicted a major trend this year would be an increase in cybersecurity concerns for users of physical security systems, and we were right. An increase in cybersecurity threats and breaches have put organisations on watch. Based on this and the adoption of more IT-centric infrastructure and protocols, there is significant collaboration between IT and physical security, and true “convergence” is finally starting to happen. The adoption of video analytics also continued to increase this year, as most video surveillance projects involved the use of some form of analytics and data analysis. Demand for safeguards As we move into 2018, the trends of 2017 will roll over, and cybersecurity will continue to be a major issue. Suppliers of hardware and software will put an even greater emphasis being cyber secure and end users will increasingly demand safeguards. Additionally, the deployment and use of advanced analytics based on newer artificial intelligence-based technologies will continue to increase. It will be the technology providers that find ways to allow users to capture additional value from the information collected by security systems that will accelerate growth. Oncam made significant investments in new products that leverage analytics and cloud technologies. In 2018, we will continue to invest in the development of new products, with a focus on solutions for particular applications across industry segments. Beyond our technology advancements, we've invested significantly in boosting our sales force in the Americas and adding industry experts to ensure sustained customer and partner success with our solutions. From our vantage point, Oncam is well positioned to capitalise on opportunities for growth in the coming year.
2017 was quite an interesting and eventful year for the physical security industry. The economy has been robust and technology has become progressively sophisticated—with interactive services, cloud computing and network-based solutions taking charge to provide new insights to installers and their end-user customers. The Internet of Things is creating increasingly integrated solutions, with a heightened emphasis on total connectivity. Changing security expectations World events have also put the spotlight on the need for comprehensive security at public events, tourist attractions and schools and campuses. Security is an expectation and systems integrators are becoming trusted advisors to their customers, who are looking to them to solve problems or issues. Residential systems are more robust and now, are migrating to the commercial side of the business. There’s a blurring of the lines of technology—many of the products that come to the security industry originate from the consumer side. This proposition is also changing expectations by both residential and commercial customers, who want common, easy operation from their smartphone or user interface. Unexpected was some of the biggest deals in the industry, including acquisitions by dominant companies who grew even larger and continued ongoing consolidation on the manufacturing side. Those who remain will need to be progressive and step up their game with the latest proven technologies. Selling hardware isn’t the end game any longer. It’s providing solutions that generate revenue for security dealers and offer a solid return on investment for the end-user. In addition, solutions need to be easier for the user, and integrate many different systems and components across the enterprise. Cybersecurity safeguards End users want to get the most out of their solutions—and they want to be able to have more than safety and security. They are looking for the types of products that yield insights into system performance and give them the data the need for greater control and to proactively address any challenges or problems before they occur. Downtime is not an option and therefore, there’s an increased emphasis on consistent power so solutions are always on and running reliably. For security dealers and integrators, physical security and cybersecurity services will be part of their offerings and no longer separate disciplines Cybersecurity is a dominant conversation in the security industry these days and that buzz will continue into 2018. Because solutions are increasingly network connected, they have vulnerabilities that will have to be addressed by service providers and manufacturers. Manufacturers will need to take the upper hand in providing hardened products—testing and certifying for cybersecurity safeguards. That is not an easy task and can be expensive, but it needs to be done. Because cybersecurity is in constant evolution, many will go the route of outsourcing this component of their manufacturing to third parties well-versed in threat detection and hardening. Hardened products will also need to evolve with new emerging attacks. For security dealers and integrators, physical security and cybersecurity services will be part of their offerings and no longer separate disciplines. Intelligent access control solutions Manufacturers no longer operate in silos. They are working with systems integrators to more fully understand their needs and those of the end-user. Manufacturers are also partnering with technology providers—bringing in the expertise of others so their solutions are comprehensive and holistic. We will continue to see integration of formerly disparate components, open systems and open APIs. There will also be strong migration to access control systems with edge intelligence and power over Ethernet, leveraging existing cabling for network connectivity. The winners will be those who take the lead in providing cyber secured and hardened products, as well as companies who partner with others to bring best of breed solutions to market. The losers will be those who continue to develop proprietary, closed systems and fail to recognise the importance of network connectivity for real-time, proactive reporting. Without networked power, the facility cannot yield the proper insights it needs to stay reliably connected 24/7 Ongoing partner success LifeSafety Power® has been working consistently and diligently on elevating the status of power from unintelligent hardware device to network-connected component that yields rich data for the user and allows the installer to provide remote monitoring and managed power services. We have changed the paradigm of power but there’s additional work to do to get people to understand the new, critical role power plays in comprehensive enterprise and campus security. Now, security installers can help the end user know what’s happening with locks, access control, gates or other connected solutions and fix problems before they happen. Without networked power, the facility cannot yield the proper insights it needs to stay reliably connected 24/7. We have also had continued, ongoing successes with our many partners in the access control community and that’s where we will further focus our efforts in 2018—working with leading security solution providers to present the best technologies and solutions that are reliable, certified and present the types of insights security dealers need to offer customers to provide the highest levels of service. This will also help security dealers and integrators differentiate themselves and compete more effectively in the crowded marketplace.
Part 1 in our Intercoms in Security Series Lambert-St. Louis International Airport uses Code Blue intercoms Organisations are demanding a new level of interoperability among mission-critical security systems. Intelligible audio, the ability to hear, be heard and be understood, is critical to communication, which is essential to the core security processes within an organisation, as well as to emergency situations. Intelligible audio provides a platform to optimise various processes, including the use of security officers. “Our main thrust is to ensure our clients see intelligible and interoperable audio, not as an option, but as instrumental to their budget optimisation, stakeholder communication and risk mitigation efforts,” says Jim Hoffpauir, President of Zenitel North America, a manufacturer of intercoms and other communications solutions. Iintercoms in building safety and security The role of intercoms in building safety and security is a given across many markets, and that use is growing. Intercoms are used in campus call boxes, elevators, muster locations, and for emergency notification. The trend is toward video, audio and access control, all tied together. There is also an emphasis on providing intelligible audio in any environment, even demanding ones. The education market has historically been a large sector for intercoms. Emergency phones and intercoms traditionally have been found throughout education settings, including colleges and universities, where they remain quite popular. Expanding markets for two-way communication In recent years, however, their popularity has also grown within the healthcare and mass transit sectors, where their versatility allows authorities to react to emergency situations while also providing a wide range of applications for non-emergency situations, such as car trouble or requests for directions. Intercoms can fulfill a variety of emergency and non-emergency needs in places like downtown Santa Ana, California (Photo courtesy Code Blue) “Markets of all sizes and shapes can benefit from a two-way communication solution that can help individuals place calls for assistance with first responders, police departments or customer service representatives,” says David Fleming, Chief Design Officer for Code Blue Corp. Intercoms for public and private sectors Aiphone is another intercom manufacturer for which education is a big market. Bruce Czerwinski, U.S. General Sales Manager, Aiphone Corp., says about 80 percent of both public and private K-12 and higher education campuses are using at least one intercom in some form. That percentage grows to nearly 100 percent for hospitals, which are using intercoms as nurse-call stations and at parking facilities, exterior door entries, nurseries and pharmacies, he says. "About 40 percent of commercial units – from strip malls to large, multi-tenant campus settings – are using intercoms" Up to 70 percent of larger multi-family facilities are also using intercoms. And that percentage is even higher in older, heavily populated Eastern cities. Many locales have laws mandating the use of audio and video intercoms on buildings beyond a threshold number of units. About 40 percent of commercial units – from strip malls to large, multi-tenant campus settings – are using intercoms, says Czerwinski. In the past year, Aiphone’s emergency stations have become very popular, particularly in campus settings; both commercial and higher education. Also, a growing number of unmanned parking garages are using the stations to allow patrons to immediately reach first responders or security personnel. Each of these markets still has growth potential, but by its sheer size, the commercial market offers the greatest opportunities, according to Aiphone. Video-enabled IP intercoms Intercom usage differs widely in various global markets, according to Craig Szmania, CEO of 2N USA, a manufacturer of IP intercoms. In the North American market, intercom usage is relatively low compared to the Europe, Middle East, and Africa (EMEA) region, where intercoms are a more mature market. Security, convenience, systems integration and IP-versus-analogue adoption are driving usage and growth to more than 20 percent year-over-year. More and more video-enabled IP intercoms are seen as an integral part of a system wide security and video solution, according to Szmania. “Our intercom portfolio targets all the major verticals, but we have had particular success in the education sector – K-12 and universities,” says Szmania. “These end users are looking for specific features in securing their campuses, providing convenience to their administrators, employing programmability for differing use scenarios throughout the campus, and integration to their telephony or other systems.” More and more video-enabled IP intercoms are seen as an integral part of a system wide security and video solution Szmania says the latter point is becoming a particular need in light of a requirement for campus-wide communication and coordination in emergency situations. “Our intercoms integrate seamlessly with third party solutions such as Cisco’s telephone systems that are the communication backbones of many schools and campuses,” he adds. IP-based solutions in residential verticals Considering near-term growth potential, single family and multi-tenant residential verticals have fantastic opportunities for increased usage of door stations/intercoms in the United States, according to Szmania. The company has entered this space over the last several years and has grown to be a market leader in IP-based integrated solutions, especially in the home automation space. The adoption of IP networked solutions for condominiums and apartments is just taking off, driven in part by consumer demand for mobile-anywhere video, audio and door control. The service is also a driver for integrator/dealer adoption of the technology to provide recurring monthly revenue (RMR). 2N has also achieved triple-digit growth in commercial building installations over the past two years. Building owners, IT departments and security managers want and need a networked solution for control and security. 2N’s open platforms are a good fit, says Szmania. Read part 2 of our Security Intercoms series here
Access control manufacturer Inner Range has released a new update for its entry-level product Inception, allowing operators to set automated actions in response to specific user numbers. Automated actions based on user-count triggers include being able to change heating and air conditioning depending on the number of people on site, or in a particular area, showing messages about parking availability for drivers as they enter car parks, depending on how many other vehicles are there or automatic alarm-setting as people leave the site. Entry-level access control system Tim Northwood, General Manager of Inner Range, said: “This is about making life better and easier for users and security managers alike. By automating some building and facilities functions, security managers can free up their time to deal with the most important matters. It’s another great feature for Inception, adding to the system’s power and flexibility while still retaining a budget-friendly price tag.” Inception is Inner Range’s award-winning entry-level access control and security alarm system. It is simple to install, offers any time anywhere web browser access without the need for additional software and can integrate with CCTV and some building automation functions to ease access and ensure security for single sites. Another feature in the latest update allows security managers to export encrypted CSV files of user-names and passwords from one Inception system to another, which helps organisations such as schools that may have staff moving between sites. Intelligent security solutions Inner Range has been a renowned provider of the design and manufacture of intelligent security solutions since it was established in 1988. More than 150,000 Inner Range systems have been installed in over 30 countries. Customers include hospitals and high-security units, colleges, distribution centres and pharmaceutical companies, government and critical national infrastructure. The update is available now for new and existing customers.
Access control manufacturer Inner Range is increasing its presence in the Middle East by taking on a dedicated sales advisor for the region. The company, which has an EMEA regional head office near Reading, Berkshire, has delivered several major projects in the Middle East in recent years. Issam Alhamdan has now joined the Inner Range team as regional sales manager for the Middle East and Africa and will cover sales leads and project delivery throughout the region. Growing business opportunities in Middle East Inner Range General Manger Tim Northwood, said: “I’m delighted to welcome Issam to our team. The success of our recent projects in the Middle East and the fact we were so well received at this year’s Intersec event made it a natural progression to expand our team and take on someone to manage local sales activity and grow our business opportunities in the region. I look forward to Issam having every success.” For Inner Range, Issam will continue to work from Abu Dhabi, covering clients and business leads across the MEAIssam Alhamdan began his career in sales with Alpha Data, a security integrator in Abu Dhabi, before working with access control manufacturers for more than ten years. For Inner Range, he will continue to work from Abu Dhabi, covering clients and business leads across the Middle East and Africa. Promoting Inner Range products He said: “I’m really excited to join Inner Range. It’s a great brand and suite of products and there are already leads from potential and existing clients to follow-up. There’s already a sense of momentum and I can hit the ground running. Initially, the focus will be on promoting Inner Range products more widely by approaching security integrators and consultants to ensure they understand the power, sophistication and scalability that Inner Range systems offer.” Inner Range has been a pioneer in the design and manufacture of intelligent security solutions since it was established in 1988. More than 150,000 Inner Range systems have been installed in over 30 countries. Customers include hospitals and high-security units, colleges, distribution centres and pharmaceutical companies, government and critical national infrastructure.
Access control manufacturer Inner Range announces a new integration with Swiss firm Touchless Biometric Systems AG (TBS). Users of Inner Range’s award-winning intelligent access control system Integriti can now use a range of biometrics credentials via TBS. A connected USB ‘enrolment station’ allows biometrics to be assigned to synchronised Integriti users. TBS offers one of the widest selections of biometric readers for all applications: all with a triple layer of template and data encryption. The portfolio includes touchless, 3D-Multiview finger scan, multispectral for rough environments, iris, optical and capacitive sensors to confirm user credentials. Access control systems Biometrics offer an extra layer of security for clients by providing unique credentials for each user" Tim Northwood, General Manager at Inner Range, said: “Biometrics offer an extra layer of security for clients by providing unique credentials for each user and reducing the risk of credential theft or cloning. In lower risk applications, biometrics may make it easier for users too because they don’t have to remember a smartcard or PIN number to gain the access they need.” “We were impressed with TBS’s products and the way the firm’s biometric scanners and readers can be integrated to access control systems of all sizes and complexities. We are confident this new integration will be of significant interest for new and existing clients.” Biometric security features Philippe Niederhauser, Head of Sales for TBS, said: “The push for digitalisation of all kinds of processes is pulling for seamless integration. We are extremely proud that Inner Range has decided to work with TBS. We see here a perfect synergy - Inner Range’s Integriti offers scalability and ease of use and TBS enhances these with unique biometric security features.” Integration with a wide range of third-party systems turns Integriti into a complete security management system Inner Range’s Integriti delivers an intelligent integrated security solution ideal for managing and controlling single and multiple sites at local, national and global levels. Integration with a wide range of third-party systems turns Integriti into a complete security management system, managing not only security and building automation but also people and business continuity processes such as HR, payroll, health & safety and other regulations. Intelligent security solutions Its advanced reporting functionality also enables organisations to gain valuable insight and evidence for business improvement and other core business functions. Inner Range has been a pioneer in the design and manufacture of intelligent security solutions since it was established in 1988. More than 150,000 Inner Range systems have been installed in over 30 countries. Customers include hospitals and high-security units, colleges, distribution centres and pharmaceutical companies, government and critical national infrastructure.
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