The jury is in: traditional security is out — and it’s being replaced with service-based solutions. The bottom line is: if you’re not embracing it, you’ll soon be left behind. XaaS — the collective term referring to the delivery of anything as a service — includes all services made possible through the use of the cloud. Security-as-a-Service (SaaS), which encompasses any type of system from access control to video surveillance, has paved the way for users to...
Promoting the company’s ethos of establishing close working partnerships, CCTV design and manufacturing company, 360 Vision Technology, is celebrating a long-term technical relationship with IP CCTV and security system specialists, Check Your Security. Based in the east of England, with offices in London and Liverpool, Check Your Security offers a wide range of professional expertise and experience in delivering integrated security solutions, using best in class technology - and were the v...
The Security Industry Association (SIA) announces the 2019 keynote and featured speakers for Securing New Ground (SNG), the security industry’s annual executive conference taking place at the Grand Hyatt New York in Manhattan October 29-30. SNG 2019 will feature keynote remarks from Dr. Steven T. Hunt, chief expert for work and technology at SAP; George Oliver, chairman and CEO of Johnson Controls; and Gary Shapiro, president and CEO of the Consumer Technology Association (CTA). Signific...
Today, the world is connected like never before. Your watch is connected to your phone, which is connected to your tablet and so on. As we’ve begun to embrace this ‘smart’ lifestyle, what we’re really embracing is the integration of systems. Why do we connect our devices? The simplest answer is that it makes life easier. But, if that’s the case, why stop at our own personal devices? Connection, when applied to a business’ operations, is no different: it lowe...
VuWall, a pioneer in video wall control and AV network management, announced new engineering and sales hires in the United States. Francisco Provencio has been appointed application engineer while Christian Cooper joins as account manager for the East Coast. These new positions will provide additional resources for customers throughout the U.S. as VuWall continues to grow globally. Currently, VuWall has more than 1000 deployments in over 45 countries, with more than 200 in the U.S. alone. As thi...
NEC Corporation, a pioneer in the integration of IT and network technologies, announces that its face recognition technology achieved the highest matching accuracy in the Face Recognition Vendor Test (FRVT) 2018 performed by the U.S. National Institute of Standards and Technology (NIST), with an error rate of 0.5% when registering 12 million people. NEC's technology ranked No. 1 in NIST testing for the fifth time, following its top placement in the face recognition testing for video in 2017. Th...
Umbo Computer Vision, an artificial intelligence company that specialises in autonomous video security, announced that it raised an $8 million post-A round, bringing funding to a total of $17.6 million to date. This round was co-led by Translink Capital and Susquehanna International Group. Shin-Kong Capital and Shin-Kong Security, Asia’s security alarm companies, also joined as strategic investors, with continued participation by earlier investors. Cloud-based security management platform Umbo will use the investment to help accelerate its global sales expansion and improve its portfolio of AI-powered security products - Light, TruePlatform and Umbo AiCameras. Umbo Light is a fast learning AI that recognises human behaviours critical to security such as intrusion, tailgating, occupancy and wall scaling. Umbo’s products are changing the way people around the world think about video security" Customers often use Light together with Umbo TruePlatform, the company’s cloud-based security management platform, to further enhance their security capabilities. They can also choose to use Umbo’s AiCameras to process Light AI. on the edge or apply it to their existing IP cameras through TruePlatform’s integrations. Computer vision technology “Umbo’s products are changing the way people around the world think about video security. Businesses small and large come to us seeking a solution they can trust to keep them safe and secure from suspicious behaviours,” says Shawn Guan, CEO at Umbo. “Our vision is to bring our computer vision technology to new customers worldwide and provide simple, yet powerful protection that anyone can use." Jackie Yang, Co-Founder and Managing Partner of Translink Capital, says, “We are excited to work with a company that is paving the way for AI. and surveillance technology. Combining AiCameras, TruePlatform and Light AI., Umbo is providing a working solution that the surveillance industry has been looking for over a decade.” Umbo’s products have been recognised by some of the largest global system integration partners in the security industry. System integrators love that Umbo AiCameras can be set up seamlessly and with little configuration. Integrated Solutions Engineer George Caballero of Johnson Controls says about Umbo AiCameras: “In all of my 23 years in the industry, Umbo was the easiest install I have ever done.” Improvements to CCTV detection/reliability Umbo recently opened a London office to tap the growing United Kingdom market, earning recognition from the country’s leading alarm monitoring centres. “Since 2017, Umbo and Southern Monitoring have collaborated to deliver substantial improvements to CCTV detection/reliability and to reduce operational costs,” says Christopher Jones, Director of Operations at Southern Monitoring. The company gained over two hundred enterprise and small business customers “Extensive tests with Umbo Light in real world conditions found a drastic reduction in the number of false positives that our operators have to review and handle -- with well over 95 percent suppression of false positives over our current configuration.” Pushing the limits of video security This past year, Umbo has continued to thrive. The company gained over two hundred enterprise and small business customers. Light AI. also received the prestigious Innovation Award at ESX 2019, adding to other honours previously won at the security industry’s biggest conferences including the NPS award at ISC West and the New Product of the Year award at GSX. Since beginning service, Light has processed over 21 billion images and users have logged into the service over 6 million times. With these new resources, Umbo intends to keep on pushing the limits of video security by building towards a safer future.
ADT Inc., the smart home security provider serving residential and business customers, announced that it has entered into a definitive agreement to sell ADT Security Services Canada, Inc. (“ADT Canada”), to TELUS Corporation (“TELUS”) for approximately CAD $700 million in cash, subject to certain adjustments. The transaction comprises all of ADT Canada’s operations and assets. “Opportunities continue to develop for ADT in the areas of smart home integration, the expansion of the home security business into new demographics and ADT’s growth in commercial security,” said Jim DeVries, President and CEO, ADT. “The sale of our more capital intensive Canadian operations enables us to sharpen our focus on the exciting growth and higher margin opportunities in the U.S., where we can more efficiently invest our time and resources. Importantly, these emerging opportunities are ideal for leveraging the trusted ADT brand as we continue generating strong free cash flow to drive shareholder value over the long term.” One-time special dividend The Company also announced that its Board of Directors authorised a one-time special dividend (“Special Dividend”) of up to $550 million and plans to set the dividend at $0.70 per share. The Special Dividend is conditioned upon the closing of the transaction and is subject to subsequent corporate action, and therefore may not be in that amount, or occur at all.ADT plans to continue to execute on its previously disclosed capital allocation framework Details of the Special Dividend, including the record date for shareholders eligible to receive the Special Dividend and the payment date of the Special Dividend, will be provided in conjunction with the closing of the transaction. Opportunistic bolt-on M&A opportunities The Company expects to incur a non-cash charge in the third quarter in connection with the transaction, which may be material to ADT’s earnings. ADT plans to continue to execute on its previously disclosed capital allocation framework, which balances organic investments in the business, opportunistic bolt-on M&A opportunities, returning capital to shareholders and de-levering over time. For the fiscal year ended December 31, 2018, ADT Canada generated revenue of USD $229 million. The transaction is expected to close in the fourth quarter of 2019, subject to customary closing conditions and other business requirements, including approval of the transaction by the Canadian Competition Bureau. RBC Capital Markets and Barclays are serving as financial advisors to ADT and Osler, Hoskin & Harcourt, LLP is serving as legal advisor.
The newest version of an iconic access control and site management system looks set to revolutionise, both, the operator and user experience. Gallagher Security has released Command Centre v8.10, the latest version of its site management software, with a range of features and enhancements that simplify and improve operation. Improvements to site plans reduce information overload for busy or complex sites by introducing progressive disclosure – the ability to zoom in to reveal more information. It is now easier to create a site plan that includes all floors in the building and easily navigate between them, while new site plan privileges provide greater control over the level of information operators are exposed to. Integration with IDEMIA MorphoWave Compact allows users to be identified with a wave of their hand. This high-level biometric integration delivers faster, more secure biometric access while simplifying the collection and management of biometric data and access rights, and preventing duplication and synchronisation issues. Reducing cyber risk Gallagher’s Mobile Connect app can now be used to open both Gallagher and SALTO Bluetooth® doors with Command Centre v8.10. The SALTO credential has been combined with the Gallagher credential to retain a single mobile credential for each user in Command Centre. Using a single credential and app to open doors creates a simpler experience for users and is easier for operators to manage on a day-to-day basis. The newest release introduces car park management, making it easy to manage and configure parking allocation. Site plan functionality provides detailed oversight, ensuring car park spaces are used efficiently. Improvements to the Inbound Events REST API allow Command Centre to receive external events from third party systems to generate alarms, view alarm instructions, provide alarm indications on site plans, generate notifications, and run reports in Command Centre. This new release builds on Gallagher’s ongoing commitment to design and manufacture security technology that protects people, places, and assets across the world. Enhanced functionality As with all Gallagher version releases, a wide range of minor enhancements that improve existing functionality are included. Gallagher offers a software maintenance programme which provides customers the opportunity to upgrade to every new version of Command Centre as it is released. Adopting the latest technology as it is released helps ensure customers stay ahead of emerging threats and new vulnerabilities – reducing their cyber risk, enhancing system performance, and guaranteeing continued compliance with government standards.
Panorays, a rapidly growing provider of automated third-party security lifecycle management, unveiled a security intelligence solution known as Dark Web Insights. The new feature enhances Panorays’ award-winning third-party security management solution and serves as an additional layer of cyber security protection. Using Panorays’ Dark Web Insights, companies can now become proactive about knowing in advance of in-the-wild threats to their supply chain. The evaluator company automatically receives a notification when there is abnormal activity on the Dark Web regarding the third party. The new Dark Web feature checks mentions of a company’s third party on hacker forums and other nefarious marketplaces. It provides the ability to monitor potentially malicious hacker chatter about opportunities to target the third party, sell databases of personal information or take advantage of system weaknesses for financial benefit. “With the latest rash of misconfigured servers and data leaks, many companies have discovered too late that a significant breach has occurred,” said Noam Maman, VP Product of Panorays. “Many third-party security solutions assess the attack surface of vendors, but do not venture into the Dark Web. With Panorays, companies receive further necessary visibility into the security posture of their third parties.”
Global threat detection and security technologies company, Smiths Detection is showcasing for the first time an integrated checkpoint solution at inter airport Europe 2019, which harnesses biometric technology to enable risk-based screening practices. With air passenger growth predicted to double by 2037, the aviation industry will be challenged to support this capacity growth whilst providing operational efficiencies and meeting shifting passenger expectations of the airport experience. To cope with this growth, biometric technology is being increasingly adopted at airport Border Control gates, bag drop and boarding gates. As pioneers in providing checkpoint solutions to airports across the world, Smiths Detection has partnered with experts in the field of biometry to create, for the first time, a proof of concept which integrates biometric identity management solutions with class-leading screening solutions. Integration of biometrics Inter airport delegates are invited to experience the biometric capable checkpoint in action – which also employs Smiths Detection’s advanced CT scanner, HI-SCAN 6040 CTiX, the iCMORE Weapons automatic object recognition capability and the advanced tray return system, iLane.evo. Biometrics is the ‘unique identifier’ for passengers, and through integration of biometrics directly into the checkpoint, passengers can be matched with their trays to enable real-time risk-based screening. We are very excited to be driving biometric checkpoint technology forward in a rapidly developing marketplace" Risk-based screening is designed to increase operational efficiency and effectiveness through continual risk assessments relevant to the individual passenger journey, resulting in shorter and easier journeys for passengers. Through passenger and tray identification, new data insights can be gathered to inform decision making at airports - based on flights, airlines or destinations. Matching passengers with trays also enables the sharing of screening results with transit or arrival airports, and the combination of hold baggage and checkpoint screening results. Seamless checkpoint security "At Smiths Detection, we’re dedicated to delivering a seamless passenger journey and we are very excited to be driving biometric checkpoint technology forward in a rapidly developing marketplace,” said Smiths Detection Vice President Europe, Africa and Marketing Tony Tielen. "As a trusted partner to airports across the world, we are working with the aviation industry to deliver risk-based screening at departure, transit and arrival airports to streamline the checkpoint journey to make it even safer and more efficient.” he adds. "Biometrics is an urgently needed solution to provide seamless checkpoint security,” said Global Market Director Aviation, Richard Thompson. "Ever increasing air passenger traffic plus advances in biometrics, artificial intelligence and integrated screening technology mean that risk-based screening is now firmly on the fast track. We look forward to offering a preview of the checkpoint solution of the future to delegates at inter airport Europe 2019.”
In the latest product update of Milestone XProtect 2019 R3 video management software, Milestone Systems introduces several new features and capabilities. These include centralised Search, a new Driver Framework, adaptive streaming and enhanced Device Password Management. With this product update, Milestone Systems continues to pursue ever higher performing software to fulfill the market’s rising demands for cost-effective video technology solutions. Centralised Search One of the main features of the 2019 R3 release is Search - a new centralised search platform in XProtect Smart Client, making it possible for users to search for everything in one place. Previously, users performed several standalone searches, depending on what data they were searching for. With the new Search tool users can search for motion, alarms, events, bookmarks and other types of data, in one single place enabling rapid and efficient video investigations. Milestone Systems provides customers with support for more than 8,000 cameras and devices Moreover, the new Search platform also smoothly embeds partner integrations and their powerful analytic capabilities via dedicated filtering options. Through specific plug-ins and devices, search criteria such as line-crossing and object-in-field will be enabled directly in the Search Tab, saving time and increasing efficiency. Milestone’s Driver Framework Milestone Systems provides customers with support for more than 8,000 cameras and devices, the widest device support in the industry. In order to allow XProtect device support to grow exponentially with the number of devices in the market, and in order to provide support for new types of devices such as IoT, Milestone Systems introduces Milestone’s Driver Framework. Milestone’s Driver Framework within the Milestone Integration Platform Software Development Kit (SDK) allows devices manufacturers, big or small, to develop their own drivers and provide faster device compatibility and deeper integration that goes beyond the capabilities of ONVIF. Adaptive streaming This new feature will enable users to receive lower resolution streams from the recording server when a high resolution one is not required, for example when displaying video in the smart client or smart wall in window sizes smaller than a full screen. The new Device Password Management continues XProtect’s focus on ease-of-useThis will give users smoother viewing and a better user experience, a lower total cost-of-ownership (TCO) due to less hardware needed to decode unnecessary high-resolution video and a better use of bandwidth that can then be utilised for other needs in the organisation. New Device Password Management The new Device Password Management continues XProtect’s focus on ease-of-use and enhanced cybersecurity during setup of new installations, as well as when expanding existing ones. This feature makes it possible for system administrators to manage all devices’ passwords directly from the XProtect Management Client for selected device manufacturers. In the 2019 R3 update Milestone Systems doubled the number of supported device manufacturers and added the option to schedule future password changes according to the cadence in the organisations and their password policies, making device password management fully automatic.
The statistics are staggering. The death tolls are rising. And those who now fear environments that were once thought to be safe zones like school campuses, factories, commercial businesses and government facilities, find themselves having to add the routine of active-shooter drills into their traditional fire drill protocols. The latest active shooter statistics released by the FBI earlier this year in their annual active-shooter report designated 27 events as active shooter incidents in 2018. The report reveals that 16 of the 27 incidents occurred in areas of commerce, seven incidents occurred in business environments, and five incidents occurred in education environments. Deadly active-shooter events Six of the 12 deadliest shootings in the country have taken place in the past five years Six of the 12 deadliest shootings in the country have taken place in the past five years, including Sutherland Springs church, Marjory Stoneman Douglas High School, the San Bernardino regional center, the Walmart in El Paso and the Tree of Life Synagogue in Pittsburgh, which have all occurred since 2015. Although these incidents occurred in facilities with designated entry points common to churches, schools and businesses, the two most deadly active-shooter events since 2015 were the Route 91 Harvest music festival shooting in Las Vegas that left 58 dead and the Pulse nightclub killings in Orlando where 49 perished. As Christopher Combs, special agent in charge of the FBI field office in San Antonio, Texas, said during a news conference following the August 31 mass shooting in Odessa, Texas that claimed seven lives: “We are now at almost every two weeks seeing an active shooter in this country." Active shooter incidents Between December 2000 and December 2018, the FBI’s distribution of active shooter incidents by location looks like this: Businesses Open to Pedestrian Traffic (74) Businesses Closed to Pedestrian Traffic (43) K-12 Schools (39) Institutions of Higher Learning (16) Non-Military Government Properties (28) Military Properties—Restricted (5) Healthcare Facilities (11) Houses of Worship (10) Private Properties (12) Malls (6) What the majority of these venues have in common is they all have a front entrance or chokepoint for anyone entering the facilities, which is why any active-shooter plan must include a strategy to secure that entry point. Situational awareness in perimeter and door security Preventing people with the wrong intentions from entering the space is the goal" According to Paul Franco, an A&E with more than 28 years of experience as a consultant and systems integrator focusing on schools, healthcare and large public and private facilities, that while active shooter incidents continue to rise, the residual effect has been an increase in situational awareness in perimeter and door security. “Certainly, protecting people and assets is the number one goal of all our clients. There are multiple considerations in facilities like K-12 and Healthcare. Preventing people with the wrong intentions from entering the space is the goal. But a critical consideration to emphasise to your client is getting that person out of your facility and not creating a more dangerous situation by locking the person in your facility,” says Franco. High-security turnstiles “Schools today are creating a space for vetting visitors prior to allowing access into the main facility. Using technology properly like high-security turnstiles offer great benefits in existing schools where space constraints and renovation costs can be impractical.” What steps should they be taken when recommending the proper door security to ensure the building is safe As a consultant/integrator, when discussions are had with a client that has a facility in a public space like a corporate building, government centre or industrial facility, what steps should they be taken when recommending the proper door security to ensure the building is safe and can protect its people and assets? For Frank Pisciotta, President and CEO of Business Protection Specialists, Inc. in Raleigh, North Carolina, a fundamental element of his security strategy is making appropriate recommendations that are broad-based and proactive. Properly identifying the adversaries “As a consultant, my recommendations must include properly identifying the adversaries who may show up at a client’s door, the likelihood of that event occurring, the consequences of that event occurring, determining if there are tripwires that can be set so an organisation can move their line of defence away from the door, educating employees to report potential threats and creating real-time actionable plans to respond to threats. A more reactionary posture might include such thing as target hardening such as ballistic resistant materials at entry access points to a facility,” Pisciotta says. Veteran consultant David Aggleton of Aggleton & Associates of Mission Viejo, California recommends that clients compartmentalise their higher security areas for limited access by adding multiple credential controls (card + keypad + biometric), along with ‘positive’ access systems that inhibit tailgating/piggybacking such as secure turnstiles, revolving door and mantrap if your entrances and security needs meet the required space and access throughput rates. Integrated solution of electronic access control Defining a single point of entry in some public facilities is becoming the new standard of care according to many A&Es and security consultants, especially in a school environment. This approach allows a concerted effort when it comes to staffing, visitor monitoring and an integrated technology solution. The bottom line remains: most buildings are vulnerable to a security breach A proactive stance to securing a door entryway will use an integrated solution of electronic access control, turnstiles, revolving doors and mantraps that can substantially improve a facility’s security profile. The bottom line remains: most buildings are vulnerable to a security breach, so it’s not a matter of if there will be a next active shooter tragedy, it’s only a matter of where. Enhancing access control assurance “There is no easy answer to this question,” says Pisciotta referring to how a secured entrance can deter an active shooter. “There have been at least two high-profile incidents of adversaries shooting their way into a facility through access control barriers. So, if the threat so dictates, a ballistic resistant might be required.” He concludes: “There is obviously no question that turnstiles, revolving doors and man traps enhance access control assurance. Electronic access control is easy to integrate with these devices and providing that credentials are secure, approval processes are in place, change management is properly managed and the appropriate auditing measures in place, access control objectives can be met.”
There’s a lot of hype around the term ‘digital transformation.’ For some, it’s the integration of digital technology into everyday tasks. For others, it’s the incorporation of innovative processes aimed at making business optimisation easier. In most cases, digital transformation will fundamentally change how an organisation operates and delivers value to its customers. And within the security realm, the age of digital transformation is most certainly upon us. Technology is already a part of our day-to-day lives, with smart devices in our homes and the ability to perform tasks at our fingertips now a reality. No longer are the cloud, Internet of Things (IoT) and smart cities foreign and distant concepts full of intrigue and promise. Enhancing business operations We’re increasingly seeing devices become smarter and better able to communicate with each other These elements are increasingly incorporated into security solutions with each passing day, allowing enterprises the chance to experience countless benefits when it comes to enhancing both safety and business operations. The term ‘connected world’ is a derivative of the digital transformation, signifying the increasing reliance that we have on connectivity, smart devices and data-driven decision-making. As we become more familiar with the advantages, flaws, expectations and best practices surrounding the connected world, we can predict what issues may arise and where the market is heading. We’re increasingly seeing devices become smarter and better able to communicate with each other through the IoT to achieve both simple goals and arduous tasks. Within our homes, we’re able to control a myriad of devices with commands (‘Hey Google...’ or ‘Alexa...’), as well as recall data directly from our mobile devices, such as receiving alerts when someone rings our doorbell, there’s movement in our front yard or when a door has been unlocked. Analytics-driven solutions The focus is now shifting to the business impacts of connectivity between physical devices and infrastructures, and digital computing and analytics-driven solutions. Within physical security, connected devices can encompass a variety of sensors gathering massive amounts of data in a given timeframe: video surveillance cameras, access control readers, fire and intrusion alarms, perimeter detection and more.As the data from each of these sensors is collected and analysed through a central platform, the idea of a connected world comes to fruition, bringing situational awareness to a new level and fostering a sense of proactivity to identifying emerging threats. The connected world, however, is not without its challenges, which means that certain considerations must be made in an effort to protect data, enhance structured networking and apply protective protocols to developing technology. Physical security systems We can expect to see the conversations regarding data privacy and security increase as well As the use of connected devices and big data continue to grow, we can expect to see the conversations regarding data privacy and security increase as well. Connectivity between devices can open up the risk of cyber vulnerabilities, but designing safeguards as technology advances will lessen these risks. The key goal is to ensure that the data organisations are using for enhancement and improvements is comprehensively protected from unauthorised access. Manufacturers and integrators must be mindful of their products' capabilities and make it easy for end users to adhere to data sharing and privacy regulations. These regulations, which greatly affect physical security systems and the way they're managed, are being implemented worldwide, such as the European Union's General Data Protection Regulation (GDPR). In the United States, California, Vermont and South Carolina have followed suit, and it can be expected that more countries and U.S. states develop similar guidelines in the future. Technology is already a part of our day-to-day lives, with smart devices in our homes and the ability to perform tasks at our fingertips now a reality Automatic security updates Mitigating the concerns of the ‘connected world’ extends beyond just data privacy. IoT technology is accelerating at such a pace that it can potentially create detrimental problems for which many organisations may be ill-prepared - or may not even be able to comprehend. The opportunities presented by an influx of data and the IoT, and applying these technologies to markets such as smart cities, can solve security and operational problems, but this requires staying proactive when it comes to threats and practicing the proper protection protocols. As manufacturers develop devices that will be connected on the network, integrating standard, built-in protections becomes paramount. This can take the form of continuous vulnerability testing and regular, automatic security updates. Protocols are now being developed that are designed to ensure everything is encrypted, all communications are monitored and multiple types of attacks are considered for defensive purposes to provide the best security possible. IoT-connected devices Hackers wishing to do harm will stop at nothing to break into IoT-connected devices Built-in protection mechanisms send these kinds of systems into protection mode once they are attacked by an outside source. Another way for manufacturers to deliver solutions that are protected from outside threats is through constant and consistent testing of the devices long after they are introduced to the market. Hackers wishing to do harm will stop at nothing to break into IoT-connected devices, taking every avenue to discover vulnerabilities. But a manufacturer that spends valuable resources to continue testing and retesting products will be able to identify any issues and correct them through regular software updates and fixes. ‘IoT’ has become a common term in our vocabularies and since it’s more widely understood at this point and time, it's exciting to think about the possibilities of this revolutionary concept. Providing critical insights The number of active IoT devices is expected to grow to 22 billion by 2025 — a number that is almost incomprehensible. The rise of 5G networks, artificial intelligence (AI) and self-driving cars can be seen on the horizon of the IoT. As more of these devices are developed and security protocols are developed at a similar pace, connected devices stand to benefit a variety of industries, such as smart cities. Smart cities rely on data communicated via the IoT to enhance processes and create streamlined approaches Smart cities rely on data communicated via the IoT to enhance processes and create streamlined approaches to ensuring a city is well-run and safe. For example, think of cameras situated at a busy intersection. Cameras at these locations have a variety of uses, such as investigative purposes in the event of an accident or for issuing red-light tickets to motorists. But there are so many other possible purposes for this connected device, including providing critical insights about intersection usage and traffic congestion. These insights can then be used to adjust stoplights during busy travel times or give cities valuable data that can drive infrastructure improvements. Physical security market The impact of connected devices on cities doesn’t stop at traffic improvement. The possibilities are endless; by leveraging rich, real-time information, cities can improve efficiencies across services such as transportation, water management and healthcare. However, stringent protections are needed to harden security around the networks transmitting this kind of information in an effort to mitigate the dangers of hacking and allow this technology to continuously be improved. Whether you believe we’re in the midst of a digital transformation or have already completed it, one thing is certain: businesses must begin thinking in these connectivity-driven terms sooner rather than later so they aren’t left behind. Leveraging smart, connected devices can catapult organisations into a new level of situational awareness, but adopting protections and remaining vigilant continues to be a stalwart of technological innovation within the physical security market and into the connected world.
The healthcare sector is a crucial part of a functioning society as it provides life-saving care and reassurance to the population. A key part of ensuring the professionals in this industry have the best work environment is the ongoing security of the facilities. Overcoming environmental challenges Hospitals are challenging environments for security integrators. There is little room for mistakes because staff, patients and assets cannot be compromised. Medical centres and their facilities can be vast complexes and security teams must be confident in their ability to identify and nullify threats as soon as possible. Chubb provided Queensland Children’s Hospital's security team with a simple and easy-to-use tool Chubb Fire & Security offers a range of intelligent video and access control systems to solve these challenges. The Queensland Children’s Hospital in Australia, formerly named Lady Cilento Children’s Hospital, is the major specialist children’s hospital for families living in Queensland and Northern New South Wales. The facility not only provides care to the local families but also the state’s sickest and most critically injured children who need highly specialised care. This state-of-the-art hospital, coupled with a leading academic and research facility and the high calibre staff, provides a platform to continue to develop as a leader in paediatric health care, education and research. Comprehensive security solution Chubb developed a solution for Queensland Children’s Hospital that included access control, video management, communications and asset tracking. By creating a common infrastructure for all security systems managed through a comprehensive user interface, Chubb provided the hospital’s security team with a simple and easy-to-use tool that enables them to resolve situations as they happen and action events automatically on command. Chubb also developed a 3D model of the building that allows the security team to respond quickly to a wide variety of events. The protection of patients and staff is naturally a hospital's number one priority Also crucial to the implementation of security systems in a hospital is minimal disruption to its everyday operations. Professionals in hospitals are working 24/7 so there is little time when it comes to disabling security systems for maintenance or repairs. Continued maintenance and upgrades are vital elements to Chubb’s work and key to this is a great deal of collaboration with clinical and operational stakeholders. Securing mission-critical environment Hospital facilities are not always state-of-the-art and often face the slow upgrade process that a limited budget imparts. However, through the audit and update of security systems, steps can be taken to ensure continued operations without external disruption. The protection of patients and staff is naturally a hospital's number one priority and Chubb shares the same commitment to making sure the environment is safe and secure. Carrying out a technically demanding project in a large, mission-critical environment like a hospital takes strong teamwork, including expert strategic partners, and collaboration between stakeholders.
The healthcare market is rife with opportunity for security systems integrators. Hospitals have a continuous need for security, to update their systems, to make repairs, says David Alessandrini, Vice President, Pasek Corp., a systems integrator. “It’s cyclical. Funding for large projects might span one to two years, and then they go into a maintenance mode. Departments are changing constantly, and they need us to maintain the equipment to make sure it’s operating to its full potential.” The experience of Pasek Corp. is typical of the opportunities available for security integrator companies in the healthcare vertical. A single large hospital system can supply a dependable ongoing source of revenue to integrator companies, says Alessandrini. Hospitals are “usually large enough to provide enough work for several people for an extended length of time.” Healthcare customers in Pasek’s service area around Boston provide the potential for plenty of work. “We have four major hospitals, each with in excess of 250 card readers and 200 cameras, in the Boston area,” Alessandrini says. One appeal of the healthcare market for North Carolina Sound, an integrator covering central North Carolina, is the breadth of possible equipment they can sell into the healthcare market, including access control and video, of course, but also other technologies, such as audio-video systems in a dining room. North Carolina Sound has also installed sound masking in some areas with waiting rooms to protect private patient information from being overheard. Locking systems on pharmaceutical doors are another opportunity. Data capture form to appear here! IP based networked video systems A facility’s IT folks must be convinced an IP solution will function seamlessly on their network Among North Carolina Sound’s customers is Wayne Memorial Hospital, Goldsboro, N.C., which uses about 340 video cameras, with 80 percent or more of them converted to IP. The hospital is replacing analogue with IP cameras as budget allows, building network infrastructure to support the system. The healthcare market tends to have a long sales cycle; in general, sales don’t happen overnight or even within a month or two. In fact, the period between an initial meeting with a healthcare facility and installation of a system could stretch to a year or longer. A lot happens during that time. Healthcare systems involve extensive planning, engineering, and meetings among various departments. Physical security systems that involve the information technology (IT) department, as do most systems today, can be especially complex. Installation of networked video systems based on Internet protocol (IP) requires deep and probing discussions with the IT team about how a system fits into the facility’s network infrastructure. A facility’s IT folks must be convinced an IP solution will function seamlessly on their network. Compatible with the network They must vet the technology to ensure the devices and solutions will be compatible with the network, and must sign off on technology choices. And even more important is determining if the security system will adhere to cyber security requirements of the facility. A complete solution that integrates nearly any system that lives on or uses a facility’s network is ultimately what the healthcare vertical is moving toward, says Jason Ouellette, General Manager – Enterprise Access Control & Video, Johnson Controls. Healthcare security professionals are early adopters of technology, implementing the best technology available” “We are hearing more and more from customers across industries that they want to be able to use their security systems and devices for more than just security: they want added value,” says Ouellette. Many want to use access control, video surveillance and other data sources to assess their business operations and/or workflows with the goal of improving efficiency. Upgrade cost-effectively Historically, three factors have prevented many organisations from moving forward with new technologies: lack of money, proprietary systems, and the need to “rip and replace” large parts of the installed systems, says Robert Laughlin, CEO and Chairman, Galaxy Control Systems. "Today, while funding is almost always a limiting factor at some level, the progression of industry standards and ‘open’ systems has made a big positive impact on the ability of organisations to upgrade cost-effectively,” he says. Despite any obstacles, healthcare customers generally welcome new innovations. “I would say healthcare security professionals in general are early adopters of technology and like to implement the best technology available,” says Jim Stankevich, Global Manager – Healthcare Security, Johnson Controls/Tyco Security Products. “For most, rapid implementation is limited by budgets and available funding." Missed part one of our healthcare mini series? Click here.
Many venues are using access control, video surveillance systems, sensors, and additional hardware solutions as part of a broader security strategy. By utilising so many disparate systems, corporate security teams are left with information “silos” that create inefficiencies and hamper communication. This abundance of hardware has left teams with too much data or too many tools, to manage effectively. Armored Things offers a software solution. The company’s “spatial intelligence platform” currently collects more data than other security intelligence solutions, utilising a broader range of sources and fusing data together rather than integrating it. The platform currently focuses on taking in data from WiFi, access control, and video surveillance systems and applying machine learning to deliver customers features such as real-time predictive analytics to prevent incidents like bottlenecks or overcrowding. Spatial Intelligence is an approach to physical security that enables users to collect, manage, and interpret data in a single platform. Combine machine learning with data The term can best be used to describe how digital transformation has affected physical security. Spatial Intelligence in its infancy looked like video surveillance data combined with machine learning to produce video analytics. The spatial intelligence solutions of today can combine machine learning with data of any source, type, and size to deliver value across a large organisation, not just the security team, says the company. Armored Things’ Spatial Intelligence platform unifies data from information silos to support data-driven decisions around operations and security. By fusing data from multiple sources, we can produce more consistent and useful insights for our customers” A suite of analytics, reporting and visualisation tools helps customers gain a real-time understanding of people and flow in their space. By removing the guesswork of everyday decisions, the product enables customers to make data-driven decisions at a moment’s notice, according to the company. Armored Things is more than a data management tool. “By fusing data from multiple sources (rather than only cameras or only WiFi), we can produce more consistent, accurate, and useful insights for our customers,” says Kevin Davis, Chief Security Officer at Armored Things. "Being able to collect the data is the first step, but turning it into actionable intelligence is where Armored Things excels.” IP cameras and other IoT-enabled devices The range of data sources includes IP cameras and other IoT-enabled devices and even outside data sources like bus schedules and weather reports. Armored Things has built a team of public safety and technical experts with the mission to keep people safe where they live, work, and play. By leveraging emerging technology to enhance physical security, the company built the software-centric Spatial Intelligence Platform for large organisations to enhance the safety and operations of their space. Schools and education facilities are among the customers that can benefit. The leadership at Armored Things cares deeply about school safety, so the recent epidemic of campus violence has definitely been a large topic of conversation, according to the company. “By delivering our products to a greater number of customers, Armored Things hopes to continue making schools a safe place to learn and gather,” says Davis. Recently, there was a significant bottleneck lasting nearly 30 minutes at the Syracuse-Clemson football game. Unifying data into one platform Digital transformation is disrupting the way our customers think about physical security,” Using Armored Things technology and providing real-time data to security and operations personnel could have identified the bottleneck as it began to form. This would have notified relevant personnel, who could have taken steps to mitigate the problem before it turned into a security risk. Keeping the security infrastructure simple is imperative to success. Integrating a software solution into the security strategy shouldn’t complicate existing operations, says the company. “Armored Things Spatial Intelligence Platform can bring your security and operations into focus by unifying all of your data into one platform for ease of use,” says Davis. For this reason, the team chose to integrate not only with customers’ existing security infrastructure but with non-traditional data sources (e.g. WiFi, event schedules, ticketing) as well. “By combining and analysing a more diverse dataset, Armored Things can help our customers make better decisions with deeper data-driven insights,” says Davis. "Digital transformation is disrupting the way our customers think about physical security,” says Davis. “As a team, our aim is to help our customers adapt to the digital age, as they transition from hardware to software-centric security solutions. Fostering organisational change is difficult, and our team hopes to make the transition process easier for our customers.”
ADT Commercial have grown organically in double digits since 2016, in addition to growing through 15 acquisitions completed since the merger of ADT and Protection One. Acquisition of integrator companies such as Red Hawk Fire and Security and Aronson Security Group have expanded ADT Commercial’s presence geographically to more areas of the country. Most of the employees of the acquired companies have stayed with ADT and “helped to create a corporate culture and a good place for employees to work,” says Dan Bresingham, Executive Vice President of ADT Commercial. Happy employees ensure good customer service. Enterprise resource planning Bresingham will lead ADT Commercial as it becomes a separate business unit in 2020 “We adapt to where our clients want us to be,” adds Joe Sanchez, Senior Vice President of Customer Operations of ADT Commercial National Accounts. “We take a strategic approach as we determine how adaptive our customers are going to be to the new technology.” I caught up with ADT Commercial at the GSX trade show in Chicago. Bresingham tells me ADT Commercial has benefitted from the calibre and breadth of leadership talent that have come along with the various acquisitions, including Mike McWilliams of Red Hawk, Bob Dale of Protection One, and Phil Aronson of Aronson Security. The transitioning of internal systems such as enterprise resource planning (ERP), billing and customer repair software will further steamline the ADT Commercial operation in the next several months. Bresingham will lead ADT Commercial as it becomes a separate business unit in 2020. We caught up with ADT at the GSX trade show in Chicago Providing new opportunities for regional integrators Additional acquisitions are also likely; in fact, growth is likely to accelerate. ADT Commercial offers a national footprint that can provide new opportunities for regional integrators it brings into the fold. New acquisitions will continue to fill out ADT’s skillset requirements in specific geographic areas where more expertise is needed. Security directors have a small staff and we help them know what they should be looking at in terms of data" “The industry doesn’t change a lot,” says Bresingham. “The technology just gets better, faster, and cheaper. As a service provider we take the best technology and combine it to provide the best solutions. We’re product-agnostic. Most of our jobs are down-and-dirty, doing the same things, but we’re pushing ourselves to be the best every day at the basics.” An emphasis at ADT is to provide customers ‘actionable’ data compiled from their various security systems. “We have a range of customers,” says Sanchez. Managing networks and video remotely “From small businesses to large data centers, there is no electronic system we cannot do. We are adaptable, from providing basic intrusion all the way to more sophisticated elements. Security directors have a small staff and we help them know what they should be looking at in terms of data.” “Our customers are our ‘true north’,” says Sanchez. A strong relationship with clients forms the basis for ADT Commercial’s success. Helping customers track data utilises ADT Commercial’s eSuite account management system, homegrown software that compiles and analyses various customer data inputs. It also allows the ability to manage networks and video remotely. “We built it from scratch for customers. It’s a web-based system that helps them manage their business,” says Bresingham. “We hold ourselves accountable. We don’t hide from data, we encourage it.” Monitoring refrigeration units The solution is different in every case, just as every customer is uniqueIn addition to data from customer systems, eSuite can compile local weather information, crime statistics and other information that can help provide trending information to guide a customer’s business. The system’s flexibility enables ADT to provide the data each customer needs. ADT helps customers manage their business beyond the security department, too. “We do a lot of things in environmental control, monitoring refrigeration units and making sure humidity and temperature readings are correct,” says Sanchez. Leaving a door open could cause product loss at a pharmaceutical company, for example. In the food industry, a freezer malfunction could cause huge losses. In either case, an alarm can draw attention to the problem in a timely manner. Other customers face regulatory requirements that demand an audit trail of compliance, which ADT’s systems can provide. At the end of the day, ADT asks customers ‘What’s your security need?’ The company then adapts and assembles its solutions using internal resources and outside vendors, to meet that need. The solution is different in every case, just as every customer is unique.
Financial institutions require reliable IP video surveillance systems that provide high-performance, quality, and scalability. Unfortunately, with limited budgets, many financial institutions are still utilising outdated appliances. When security is not a priority, they are putting themselves at risk for fraud, theft, and data breaches. Security Integrators have an opportunity to help financial institutions by upgrading their systems with an up-to-date NVR server and overall video surveillance system which significantly increases performance and mitigates risk. Modern video surveillance system Integrators should utilise BCDVideo’s IP video surveillance appliances which are built for each unique project Budgets can vary depending based on the size of the financial institution. Since not all banks and credit unions have the same security budget as large institutions, it can be challenging to upgrade to a modern video surveillance system. To save on the overall cost, generic or often referred to as white-box solutions are viewed as the only reasonable option. Many white-box solutions are made without performance or quality in mind and built with miscellaneous parts. Ultimately, the end-user suffers from an unreliable system without extended warranties and support all because of short-term savings. White-box solutions are not the only option. Security Integrators should utilise BCDVideo’s IP video surveillance appliances which are purpose-built for each unique project, regardless of size. Giving customers greater security Most of their appliances offer a 5-year Keep Your Hard Drive warranty that lowers total cost of ownership. Standard warranties request that a failed hard drive be returned to the manufacturer during replacement. KYHD warranty gives customers greater security, compliance enablement, and complete control over their data BCDVideo understands that sensitive data could be compromised when the hard drive leaves the site, which is why they offer a Keep Your Hard Drive warranty. KYHD warranty gives customers greater security, compliance enablement, and complete control over their data. Security Integrators can feel confident quoting any project knowing they can turn to a live video surveillance expert to help them with network design or storage calculations. Mission-critical configurations Choose from a portfolio of products from entry level to enterprise to mission-critical configurations as well as a variety of supported architectures. There are three ways to get into contact with BCDVideo: call, email, or submit your request online. BCDVideo is the single source to troubleshoot any implementation or warranty issue. With post-sale support, save time and resources by not having to call multiple manufacturers to troubleshoot issues. Experts are on hand to answer questions or troubleshoot a system via remote access. Reduce your total cost of ownership over 5-years with BCDVideo’s lifetime tech & global on-site support warranty, in addition to a guaranteed response.
The first China International Import Expo was held on November 5, 2018 in Shanghai. As the world's first import-themed national exhibition, it attracted more than 3,600 exhibitors from 172 countries, regions and international organisations, making security a top priority during the event. As an essential force in the global security industry, Dahua Technology has performed outstandingly in assuring the security of many international events such as the Rio Olympic Games, G20 Hangzhou Summit and the 9th BRICS Summit. This time, Dahua Technology has shouldered the security responsibility again with its state-of-the-art products and solutions. Event security Dahua Technology provided more than 3,000 sets of cutting-edge intelligent equipment The Expo expected a total number of 800,000 visitors, as well as tens of thousands of displayed goods, coming from more than 3,000 companies in more than 130 countries, demanding safety as the top priority in the venue. Integrating data from various departments as well as monitoring the venue and command dispatching became a huge challenge for the security and police personnel. Dahua Technology provided more than 3,000 sets of cutting-edge intelligent equipment in the core locations of the Shanghai National Convention and Exhibition Center and its surrounding areas, using video AR, face recognition, ANPR, video structuring, intelligent analysis and other technologies to improve the venue’s level of security. Artificial Intelligence solutions In order to further enlarge the area security coverage, Dahua Technology set up video surveillance points in key areas of Shanghai National Convention and Exhibition Center including entrance and exit points of the outer ring, interior area, office buildings, as well the surrounding major passages, plazas, commanding points, subway entrances and exits, pedestrian bridges, etc. In addition to the already pre-installed surveillance equipment, new monitoring devices were also added to make sure that there will be no blind spots and interruptions of the video transmission in the whole area. Panoramic cameras Dahua panoramic cameras installed at the commanding point of the Shanghai National Convention and Exhibition Center employs AR technology in order to achieve omni-directional and no blind spot surveillance. Additionally, the panoramic cameras deployed inside the exhibition center monitor the situation inside the exhibition hall and obtain real-time dynamic information that builds a three-dimensional platform that are visual, controllable and schedulable to facilitate an efficient security operation. Intelligent video analysis system Intelligent video analysis system was built in the exhibition area to classify the acquired data Moreover, intelligent video analysis system was built in the exhibition area to classify the acquired data according to the preset rules and application requirements, such as crowd detection, behavior analysis, map search, etc. This system expands and deepens the application of video information in the efficiency of public security. Furthermore, through the Dahua Deep Learning Series video alert camera, people who would illegally climb over the perimeter fence built within the 4-kilometer area of the exhibition hall would be identified and captured. Dahua face recognition system The Dahua face recognition system deployed at the entrance and exit of the exhibition center could recognise the identity of all visitors in real time by comparing their ID card’s recorded information with the face photo captured by the front-end smart camera. This system did not just improve the traffic efficiency of the entrance and exit points, but also guaranteed the safety and accuracy of the identification of people walking in and out of the venue. High-definition smart cameras Dahua high-definition smart cameras were also set up at the entrance and exit around the transportation hub of the Shanghai National Convention and Exhibition Center to monitor and track high-risk vehicles and people in real-time. This effectively improved the road management and traffic control in the area. Fully structured cameras capturing real-time videos of motor vehicles, pedestrians and non-motor vehicles were deployed in the surrounding area, which also support face and body recognition for a more comprehensive security. Video network platform Video network platform automatically connects the video and image data captured within the area Additionally, a video network platform automatically connects the video and image data captured within the area to the public security command center, creating a resource sharing integration of valuable information. China International Import Expo has facilitated countries and regions all over the world in strengthening economic cooperation and trade, and promoting global trade and world economic growth. Dahua AI solutions has greatly enhanced the prevention and control measures within the key areas around the venue, assuring security during the Expo. Cutting-edge security solutions After the event, Dahua Technology received letters from the Shanghai Public Security Bureau, Qingpu Public Security Bureau, Changning Public Security Bureau, Shanghai Hongqiao Integrated Transportation Hub Emergency Response Center, and other offices, thanking Dahua Technology for its strong support and contributions to the success of the security management during the event. From the Rio Olympic Games to the G20 Hangzhou Summit, from the 9th BRICS Summit to the first China International Import Expo, Dahua Technology always accomplishes various security tasks with high quality and efficiency. With its cutting-edge products and solutions, quality operation services and professional technical team, Dahua Technology will continue to assist more major international events in the future.
As in every health facility, security for the Haute Savoie region’s new hospital presented a complex challenge. Access control required multiple checkpoints and access rights tailored to individual staff and contractors. Real-time control, enabling managers to respond proactively including by opening and closing doors remotely, was another essential. To meet their security challenges, managers selected Aperio® locking technology integrated online with an ARD access management system. Because Aperio® locks are wireless, the hospital could introduce many more layers of security and secure doors without incurring excessive installation or operating costs, including for sensitive offices and drug stores. Central access system software Secure 128-bit AES encryption protects communications between Aperio® lock, hub and system Now staff no longer carry key bunches or waste valuable time hunting down relevant keys. All their individual permissions are stored on a single, programmable RFID credential. Alongside standard wired locking, the hospital chose 1,300 Aperio® wireless escutcheons, 10 Aperio® wireless handles with integrated RFID reader, and 301 Aperio® wall readers. A network of 228 Aperio® communications hubs connects every Aperio® lock wirelessly to the central access system software. All these battery-powered Aperio® devices integrate natively with the centralised access system, so wired and wireless access points at Centre Hospitalier Métropole Savoie (CHMS) are managed together, with real-time management logs, remote door opening and free time slot management. Secure 128-bit AES encryption protects communications between Aperio® lock, hub and system. Maintaining access control autonomously “Having just a single badge — and not having to carry around heavy keys — has been a major advantage for us,” says Béatrice Dequidt, Health Executive at CHMS. “This solution's advantage is it represents a single site from an authorisation management and systems perspective,” explains Aurélien De Riols, ARD’s Eastern Region Director. One single, intuitive management interface enables security teams to administer and maintain access control autonomously, as well as streamline laborious everyday tasks. “We have implemented internal HR management procedures, creating badges that are automatically integrated into ARD's operating software,” adds Alain Gestin, CHMS’s IT Systems Architect. Aperio and ARD maintain compatibility of credentials with the French government’s electronic Health Professional Card (CPS), for added staff convenience. For every site user, the advantages of carrying a single RFID-enabled badge — instead of multiple keys — are clear.
The independent sensor house HENSOLDT has been commissioned by Airbus Helicopters to provide the EuroGrid Tactical Mission Computer (ETMC) for helicopters with new functions. The two-year further development contract includes a guarantee for the acquisition of 200 production units in the subsequent years. The new ETMC generation, ETMC-NG, will be based on the computer which HENSOLDT has delivered for a long time to Airbus Helicopters for integration into the NH90, Tiger and CH-53 helicopters. Higher storage capacity for future system extensions Based on the experience gained during their many years of cooperation, HENSOLDT has defined the follow-up model, ETMC-NG, together with Airbus Helicopters and has launched the process to develop this system. Apart from the elimination of obsolete characteristics, the new model will have more computing power, higher storage capacity for future system extensions and new interfaces. For example, a new function for identifying ships and boats will be incorporated, which will allow the relevant data from the crew to be shown in the ETMC-NG display and to be used for mission planning, border surveillance or maritime search and rescue operations.
Amthal Fire & Security has installed a bespoke designed Keyzapp management system at its head offices, to ensure the safekeeping and accountability of client keys at all times. Electronic Fire and security company Amthal required a system to improve key management processes, especially as the business has seen significant growth with an increased number of customer keys being kept on site for property protection, maintenance and monitoring services. Audit control capability for key transactions Keyzapp was selected due to its flexible design. This enabled Amthal to create a system that was easy for authorised engineers to operate, whilst management could rely on audit control capability for all key transactions, without the need for a dedicated member of staff 24/7 manually issuing and recording them. It’s really automated our complete process and has proven to save the engineering team valuable time and resource" Says Simon Kendall, Amthal Supply Chain Leader: “Amthal has a growing network of dedicated engineers that work across the country, with varying access requirements for customer’s keys that are all kept at Amthal offices. Completing manual audits for keys taken had become increasingly time consuming to ensure awareness of allocations and traceability. “The implementation of Keyzapp’s system has made such a difference. It’s really automated our complete process and has proven to save the engineering team valuable time and resource, which they can dedicate to better serving our customers. It runs itself in the background and if there is an issue, it can be resolved quickly and efficiently.” Control to key access with smart credentials Keyzapp’s simple management solutions are designed using latest technology to decrease downtime and improve work efficiencies. The ability to further add control to key access with smart credentials and audit capability ensures full visibility of keys at any time. Tim Hill, Keyzapp Director added: “What Amthal demonstrates is the importance of attention to key control. We worked with the team to tailor our system around the business requirements for asset management, including allowing 24 / 7 access with no need for dedicated staff issuing keys. “The management side has also been scaled around ensuring instant traceability to ensure growing number of keys held on site are accounted for at all times. It’s great to see it’s made such a positive impact on a leading fire and security specialist, who prides itself on ‘protecting what’s precious,’ which includes its key customer assets!” Traceability and visibility for valuable equipment Our engineers find it simple to use, and we’ve even recorded improved site attendance times" So impressed with Keyzapp, Amthal is now working on a bespoke system to manage the specialist loan equipment being booked in and out of its office stores and warehouse, to reflect the same level of traceability and visibility for valuable equipment. Jamie Allam, Commercial Director Amthal Fire & Security concluded: “Keyzapp had an instant impact on the whole team, with improved time and operational savings. Our engineers find it simple to use, and we’ve even recorded improved site attendance times. Plus the management capability is great from our perspective to help towards the efficient, operational running of our business.” User needs for security safety and convenience Independently owned, Amthal Fire & Security is dedicated to satisfying end user needs for security safety and convenience offering design, installation, service and remote monitoring of advanced electronic fire & security solutions, including intruder, Fire, Access and CCTV systems. Amthal Fire & Security is accredited by the Security Systems and Alarm Inspection Board (SSAIB) United Kingdom Accreditation Services (UKAS) and British Approvals for Fire Equipment (BAFE.)
Leon Medical Centers is a privately-owned healthcare organisation with seven state-of-the-art facilities serving over 46,000 elderly and Medicare patients in Miami and neighbouring communities in Dade County, Florida. Established in 1996 by Benjamin Leon Jr., Leon Medical Centers is one of the largest and most prestigious primary healthcare organisations in the state. However, what really sets it apart is its rigorously enforced service philosophy of ‘personal attention at all times’ and its commitment to treating its patients with the ‘dignity, respect, compassion and human kindness that they deserve.’ Mobile video recorders Leon Medical Centers began deploying previous-generation March Networks mobile video recorders in 2011 In keeping with its commitment to exceptional service, Leon Medical Centers operates a fleet of 230 buses that pick up patients, take them to their appointments and return them home. To ensure their safety in transit and monitor compliance with its service philosophy, it relies on an integrated March Networks® RideSafe™ video surveillance solution. Leon Medical Centers began deploying previous-generation March Networks mobile video recorders in 2011. “We had another vendor’s equipment up to that point, but the system couldn’t support IP video,” said Erick Martinez, Leon Medical Centers’ Security Systems Manager. “At the time, we were using analogue cameras and wanted to upgrade to higher definition video. We were also experiencing a lot of issues with hard drive failures.” Hybrid network video recorders In 2014, Martinez began upgrading to RideSafe GT Series Hybrid Network Video Recorders (NVRs), and now has 120 of the new mobile recorders in addition to almost 200 older March Networks mobile DVRs. The RideSafe GT Series recorders are available in 8, 12, 16 or 20-channel models with hybrid capability allowing end users to migrate from 100 percent analog to 100 percent IP video. An embedded Linux-based operating system, ruggedised design offering protection against shock, vibration, dust and moisture, solid state electronics, and internal battery backup make the RideSafe GT Series recorders ideal for reliable operation in punishing mobile conditions. A hard drive mirroring capability ensures redundancy and storage flexibility, while health monitoring proactively alerts system administrators to hard drive failures, irregular temperatures or synching issues with cameras. Safety of our passengers Our patients are elderly, so if there’s a slip and fall incident, we want to have evidence of what happened" Each Leon Medical Centers bus is equipped with six March Networks cameras. Five of the cameras are mounted to capture interior views and the last is used externally to capture video of passenger entry and exit points. “Our focus is on the safety of our passengers,” said Martinez. “Our patients are elderly, so if there’s a slip and fall incident, we want to have evidence of what happened. We also use the system to confirm compliance with our service standards. Our drivers are the first and last points of interaction with our patients, so if there’s an issue, we want to be able to review and rectify it.” In the event of an incident in transit, the driver is able to push a button on the dashboard to tag the associated video. Diagnostic imaging services When the bus arrives at one of the clinics, the tagged video automatically down-loads through a Wi-Fi hotspot to a server for immediate review by Leon Medical Centers risk management personnel. While in range of a Wi-Fi hotspot, the system also downloads health alerts and can also upload any scheduled software updates or new device settings. For routine video downloads, there’s hardly ever a need for Martinez’s staff to board a bus. “Wireless downloading saves us a lot of time,” he said. “It makes incident reporting much more efficient when we need to have an issue resolved. It helps a lot.” The seven Leon Medical Centers are one-stop-shop facilities with onsite labs, pharmacies, diagnostic imaging services and dental clinics. Traveling to multiple locations Leon Medical Centers operates four Healthy Living Centers with modern gyms, exercise and yoga classes This convenient service model enables patients to see their family doctor or a specialist, have blood work done, get an X-ray and fill prescriptions without having to spend time traveling to multiple locations. Each center has a café, where patients can have a coffee and socialise. And to help patients stay fit, Leon Medical Centers operates four Healthy Living Centers with modern gyms, exercise and yoga classes, seminars and other programs. Patients who require surgery or a hospital procedure are picked up and delivered by Leon Medical’s bus transportation service. On arrival, they’re greeted and escorted to their destination by staff from Leon Medical’s Hospital Service Centers, which are located within all of the major Miami-Dade County hospitals. Aside from the seven centers and four Healthy Living Centers, Leon Medical operates a fleet maintenance garage and a 300,000 square-foot corporate headquarters. Video management software Martinez says that the fixed facilities are also being equipped with March Networks 8000 Series Hybrid NVRs, which are managed using the same March Networks Command video management software powering the mobile recorders. Having a single software solution to access and manage video - regardless of whether it’s recorded on a bus or in one of the medical centers - means that Leon Medical Centers doesn’t have to train staff on multiple software systems. It also provides the organisation with complete oversight of its clients and operations. Once again, it’s all about patient safety and service excellence. “If a patient loses a purse or a wallet, for example, we’ll be able to find it for them on one of our buses or in a clinic. Or if they have an issue with an employee, we’ll be able to review the video and take care of it,” said Martinez. Video surveillance infrastructure Martinez and his staff are trained to take full advantage of all the Command software functionality A Microsoft certified engineer, Martinez heads up a department solely focused on overseeing Leon Medical’s video surveillance infrastructure. “This department didn’t exist four years ago,” he said. “I was part of the IT department responsible for PC support. Mobile security was handled by transportation at the time. I thought it would be a good idea to create a separate department with IT expertise to look after mobile security, and senior management agreed.” Martinez and his staff are trained to take full advantage of all the Command software functionality. For example, they’re able to manage video viewing privileges to ensure users have access only to those cameras corresponding to their roles or responsibilities. They’re also able to take advantage of Command’s support for Microsoft Active Directory integration, which collects established user account information from Leon Medical’s corporate network directory. Patient safety and service excellence This allows them to select users from the company directory, assign a profile and customise their user interface to display the tools needed for their role. Looking ahead, Martinez and his team will be busy this year, as Leon Medical Centers continues to expand. We have four construction build-outs planned, including a four-story, 80,000 square-foot building" “We have four construction build-outs planned, including a four-story, 80,000 square-foot building and two parking garages - one six-floor and one seven-floor garage - so there will be opportunities for additional fixed video surveillance systems. Because we lease our buses for three years, we’re also always adding to our transportation fleet, so we’ll continue swapping out our 5308 recorders in favour of the newer GT Series.” “March Networks has served us well,” said Martinez. “Without a high-quality, reliable video surveillance system, we would have a much more difficult time fulfilling our commitment to patient safety and service excellence. It’s that simple.”
Round table discussion
While unpacking our bags from a trade show, it is interesting to consider the dominant themes and trends we heard and saw at the show. So it is with the recently concluded Global Security Exchange (GSX) show in Chicago, presented by ASIS International. Amid all the product promotion, training sessions, networking and tired feet at the show, what really stood out? We asked this week’s Expert Panel Roundtable: What was the big news at the GSX 2019 trade show in Chicago?
The high cost of thermal imaging cameras historically made their use more likely in specialised law enforcement and military applications. However, lower pricing of thermal imaging technologies has opened up a new and expanding market for thermal cameras in the mainstream. We asked this week’s Expert Panel Roundtable: What are the new opportunities for thermal cameras in mainstream physical security?
Video analytics are undergoing a fundamental change in the market as machine learning enhances their accuracy while expanding their capabilities. But what are those expanded capabilities and how are they impacting the operation of security and video systems? We asked this week’s Expert Panel Roundtable: What new video analytics are having an impact in the market and how?