The Horwitz-Wasserman Holocaust Memorial Plaza, located in the heart of Philadelphia, is a living testament and tribute to the victims of the atrocities of the Holocaust. The goal of the Memorial Plaza is to educate visitors on this shameful time in history and compel them to work towards a world of tolerance and enlightenment wherein nothing like this could ever occur again. The Delaware Valley Intelligence Center (DVIC), weighed in on the needed security measures. Under the institutional umbr...
Maxxess Systems, a provider of event response management and collaboration systems, is pleased to announce the integration of OpenEye Web Services (OWS) with Maxxess eFusion security management software. eFusion is presently installed in thousands of facilities around the globe enabling security personnel to more precisely monitor and assess potential and emerging threats, and quickly respond to emergencies. This new integration enables the Maxxess monitoring software to retrieve video from Ope...
Ojo Technology, a Northern California security systems integrator, has named Chris Krajewski its vice president of services. Previously, he was general manager for the company’s Central Valley office located in Stockton, California. In his expanded role Krajewski will oversee the organisation’s service offerings included training, maintenance and managed and cloud services. His team will work with customers to make sure their systems remain up and running while providing maximum valu...
SureCloud, the provider of cloud-based, Integrated Risk Management solutions and Cyber security and Risk Advisory services, has appointed Paul Zeila as Vice-President of GRC Sales for EMEA. He will be instrumental in driving business growth and developing service lines, as well as having overall responsibility for SureCloud’s suite of GRC products. Paul brings nearly 20 years of experience working in the GRC space with global organisations such as IBM, ACL, SAP and most recently, Deloitte...
STANLEY Security, a global integrator of comprehensive security solutions, releases its ‘2020 Industry Trends Report.’ This report – which includes survey data from decision-makers across North America and Europe, monitoring data from more than 400,000 STANLEY Security customers and insights from leaders across the organisation – defines the major trends that may impact security consumers in the coming year. Pain points of security professionals “We’re ente...
Access Control is always a very critical aspect of an organisation's overall security strategy. Regardless of its size, it is inevitable for any organisation to have a flexible and comprehensive access control solution. To connect separate areas in the single location requires a standalone access control. For small and medium organisation, Matrix has designed a standalone Access Control solution for small organisations, while keeping security and simplicity in mind. This innovative solution work...
ProdataKey (PDK), manufacturer of the cloud access control platform built for mobile, announced that its revolutionary “touch io” Bluetooth reader is now shipping. When installed as part of a pdk io access control system, the new readers allow users who have installed a mobile credential on their smart phone to enter a controlled door by simply touching their hand to the reader, making it the most convenient mobile solution on the market. There’s no need to unlock the smartphone, or even remove it from a pocket or purse. For employees preferring not to use mobile credentials, the readers are also compatible with traditional key cards and fobs. Unlike other Bluetooth offerings, the touch reader differentiates between the use of an electronic credential and encrypted Bluetooth authentication, providing a record of presented credential type to the pdk io system’s events log. Access control door readers Individual’s identity is validated through communication directly between his or her credentialed device and the reader This capability allows administrators to limit use of mobile credentials to certain times of day, and can assist in actively identifying misuse or sharing of cards or fobs between employees. In addition to superior convenience, the touch io brings enhanced levels of security for the communication between smart phones and access control door readers. The individual’s identity is validated through communication directly between his or her credentialed device and the reader, via Bluetooth, bypassing the need for internet or cellular connectivity. A combination of machine-learning algorithms that learn door opening patterns, combined with directional antennae placed on each side of controlled doorways, ensure that credentials are not inadvertently validated when employees pass in proximity to the doors from the unlocked side. Smartphone credentialing solutions Mobile credentialing is available as part of the pdk io affordable system licensing plan, offering users an unlimited number of credentials for a low, per reader, annual subscription. System administrator can easily generate and assign these to employees with just a few clicks from within the pdk io software management interface. “The release of our touch io Bluetooth Readers provides PDK dealers with a tremendous competitive advantage in their ability to offer customers a mobile credentialing option that redefines the product category,” said Cory Jackson, VP of Strategic Sales at ProdataKey. “Quite frankly, many earlier smartphone credentialing solutions have not delivered the convenience they were designed to deliver; employees ultimately found it easier to carry a fob than fumble with a phone. Touch io delivers on the promise of a truly seamless, effortless user experience.”
Bird Home Automation Group, a provider of IP video intercom technology, announces a partnership with SIP solution provider AV LinkPro. Through this strategic partnership, Bird Home Automation now offers an easily deployed option for its DoorBird product line, specifically its MDU video intercom stations, to make calls to IP, cellular and landline phones. Since its founding in 2014, Bird Home Automation has formed partnerships with many other industry pioneers to meet the demands of its customers. Pairing with AV LinkPro, Bird Home Automation can now deliver an app-based intercom solution that sends alerts, live video and 2-way audio communication via smart devices while also calling up to 5 IP, cellular or traditional landline phone numbers. Dedicated indoor stations This all-in-one solution comes without the need to rewire the building or the hassle of looking for and implementing a new SIP service provider. Thus, door communication becomes easier and more comfortable than ever before in multi-tenant, commercial and single-family residences. What makes this solution the first of its kind is the flexibility and scalability with which it can be deployed" “What makes this solution the first of its kind is the flexibility and scalability with which it can be deployed. In one apartment building, tenants can be communicating with visitors using the DoorBird app, phone calls and our dedicated indoor stations in any combination,” said Andrew Knuesel, Head of Sales, DoorBird US. AV LinkPro provides a unique platform bridge for connecting a combined SIP, IP and TCP/IP integration into a seamless, fully functional solution. Commercial and residential applications AV LinkPro systems were designed and developed to assist installers and integrators with the task of connecting IP intercom systems with VoIP telephony solutions for a variety of commercial and residential applications. The solution is designed to bridge connectivity with a variety of products to create a unified, fully connected communication solution. “We are pleased to partner with DoorBird in order to provide our SIP intercom to telephone bridge allowing a cloud-based point of management for both the building administrator and the individual residents in order to be able to enhance their intercom experience with the addition of telephone communication from the front door,” said Jon Miller, Product Manager, AV LinkPro.
The physical security specialist, Technocover, has successfully passed its annual Achilles UVDB (Utilities Vendor Database) verify audit, achieving 100% across all assessment categories. The company’s management and onsite operations were subject to two days of detailed inspection by Achilles auditors in gaining registration to Verify Category B2. Achilles UVDB Verify is a rigorous pre-qualification scheme for the UK utilities sector, which assesses organisations against high standards of quality management and competence in awarding registration as a UVDB supplier. Protecting their assets and operational continuity The audit evaluated Technocover’s performance in Health and Safety, Environment, Quality, and Corporate Social Responsibility for both internal management and external site operations, awarding the company 100% in all eight components. Technocover was first assessed and accredited under the Achilles UVDB Verify scheme in 2005 Commenting on the success, Technocover MD, Charles Hurdman, said: “This impressive achievement is testament to the skill, dedication and hard work of our employees across the business to meet the very high standards of the Achilles UVDB scheme. Together with our LPCB third party approval and other security product accreditations, Achilles UVDB Verification is very important in assuring utility clients of our supplier integrity, and the quality and reliability of our engineering to protect their assets and operational continuity.” Technocover was first assessed and accredited under the Achilles UVDB Verify scheme in 2005 and has remained an approved supplier ever since, consistently meeting the stringent annual assessments and compliance checks. Installing high security physical protection Charles Hurdman added: “As a leader in physical protection for critical infrastructure, we strive for continual improvement in everything we do. Our 100% audit score is reassurance that our people and management processes are achieving this throughout the business, from manufacturing quality to health and safety.” Based in mid Wales, Technocover has been designing, manufacturing and installing high security physical protection for over 26 years, including UltraSecure doors, access covers, modular buildings and mesh enclosures. The company is a leader in ‘Total Service’ turnkey installations solving complex security and operational needs for clients in water, gas, electricity, rail and telecoms, and the renewable energy sector including wind and solar power.
LenelS2, a provider of advanced security systems, introduces OnGuard version 7.6, its latest enterprise security management system that offers rich feature and operability enhancements to its access control platform, while also extending its cloud compatibility, integration capabilities and convenience. LenelS2 is a part of Carrier, a global provider of innovative heating, ventilating and air conditioning (HVAC), refrigeration, fire, security and building automation technologies. “With the technology enhancements in OnGuard 7.6, our valued-added resellers and growing customer base will be able to leverage operability improvements as well as enhanced cyber security, cloud and mobile features to experience a more scalable, accessible and cloud-compatible enterprise security platform,” said Jeff Stanek, president, LenelS2. “OnGuard 7.6 demonstrates our ongoing investment in the platform while continuing our progress in browser-based application usability.” Manage privacy or safety concerns OnGuard 7.6 browser-based client applications enable system administrators to more easily deploy and operate the system. End user customers who monitor alarms, manage visitors and approve access requests will appreciate the convenience of mobile browser-based clients as part of the standard installation process. In addition, an enhanced setting in OnGuard Surveillance and OnGuard Monitor browser clients enables role-based restrictions. OnGuard 7.6 also includes a dynamic new reader/alarm panel interface, the LNL-1324e An operator is able to view recorded video beyond a specified timeframe to manage privacy or safety concerns. Both clients feature new options that enhance video viewing and simplify navigation. Cyber security and compliance enhancements include use of the TLS 1.2 protocol to encrypt OnGuard 7.6 communications, including email and browser client use; elimination of default passwords for compliance; as well as an updated OnGuard Hardening Guide. Expanded cloud compatibility OnGuard 7.6 also includes a dynamic new reader/alarm panel interface, the LNL-1324e. This I/O module, with AES 256 encryption, enables doors to be conveniently connected to an OnGuard platform using either structured cabling or via the onboard Ethernet for easier installation. Additional OnGuard 7.6 enhancements include: OnGuard Visitor Management support of PDF417 barcode technology, providing greater scalability and reliability. Expanded cloud compatibility that leverages Amazon Web Services virtual machine images or Amazon Machine Images. A new BlueDiamond Active Credentials option that enables administrators to see the quantity of currently active mobile credentials to better plan their purchasing decisions. Updated integration with Bosch and Digital Monitoring Products (DMP) intrusion panels and improved integrations with Otis Elevator CompassPlus controllers.
ThreatScan® allows bomb technicians to perform rapid and accurate threat assessment in a wide range of operational scenarios. Each system consists of a portable X-ray generator, a detection panel and an operator’s workstation running the Company’s image processing software, together with a customer-specific range of ancillary equipment. ThreatScan® is lightweight, incredibly thin, has a large imaging area of 600 x 460mm, enabling bags and packages to be scanned in one scan. This system can penetrate up to 34mm steel at 120kV while producing high quality, sub-millimetre resolution images. Conveyor x-ray system ThreatScan® can be used to inspect suspect bags and packages in mass transit areas, such as rail and bus stations, shopping malls, airports, stadia, and sports arenas as well as, general security inspection by first responders such as Police, Military and Private and Government Security agencies. 3DX-Ray will also be showing its AXIS 53 small package conveyor x-ray system, the smallest in our range of conveyor systems, aimed to be used in confined spaces where space is a premium but where a quality image and speed of process are still vital. Find 3DX-Ray products on stand J63.
A new partnership between Nedap Security Management and biometric security specialist Recogtech has made highly secure palm vein recognition technology available for a much wider audience. Recogtech’s Palm-ID and Palm-ID card have been integrated with Nedap’s AEOS access control system. Which enables Nedap clients worldwide to use both technologies (based on palm vein recognition technology) in combination with AEOS. This verified partnership was cemented once Nedap’s access control experts had extensively tested and validated Recogtech’s technology. Scalable biometric access control solution The Palm-ID is a high-end security product. It works very fast, has a very low false acceptance rate" “Recogtech is a wonderful addition to our ecosystem of integrations as we are able to provide a highly secure and scalable biometric access control solution. On top of that, Recogtech has adopted a very proactive approach when it comes to GDPR challenges that arise in biometric environments with their Palm-ID card, which is impressive!” says Wesley Keegstra Technical Engineer | Solution & Integration Specialist at Nedap Security Management, The Palm-ID is based on the PalmSecure sensor – an extremely reliable security sensor developed by Fujitsu for palm-vein recognition. The registration is fully integrated in AEOS. “The Palm-ID is a high-end security product. It works very fast, has a very low false acceptance rate and can be used by large numbers of people,” says Recogtech director Eduard de Knegt. Widely accepted security solution Recently, Recogtech’s Palm-ID solution has also become available for use on a smart card designed for readers using Mifare Desfire (EV1) technology. This product doesn’t connect to the network or use a database. The biometric data is written on the card and it works in a completely standalone capacity. There’s no stronger protection or a more widely accepted security solution for biometric data Once the card is presented to the reader, the sensor starts verifying the stored biometric data on the card with the live feed. This is done by 3 processors ‘on a need to know base’. After a successful match, the card number is passed to the AEOS controller. Within Europe, there’s no stronger protection or a more widely accepted security solution for biometric data. “The Palm-ID card uses a three-processor technology,” Eduard de Knegt explains. “They process data separately on a need-to-know basis. This means that the information used by each processor is limited. And users keep hold of their own biometric data on a personal card.” Banking sector and healthcare organisations An extra advantage of the Palm-ID card is that multinationals can easily give employees secure access to different locations worldwide. Eduard de Knegt says: “You don’t have to register employees’ personal details in separate databases anymore because the system doesn’t use a database.” The Palm-ID is widely used for access control by the justice system, government institutions, the banking sector and healthcare organisations. With the integration into AEOS, this popularity will only further increase expects Eduard De Knegt: “With thousands of clients worldwide, Nedap has a huge customer base, many of which are the same types of customers that we serve. These clients can now benefit from our integrated solution to increase their security levels in a streamlined way.”
Insider threat programmes started with counter-espionage cases in the government. Today, insider threat programmes have become a more common practice in all industries, as companies understand the risks associated with not having one. To build a programme, you must first understand what an insider threat is. An insider threat is an employee, contractor, visitor or other insider who have been granted physical or logical access to a company that can cause extensive damage. Damage ranges from emotional or physical injury, to personnel, financial and reputational loss to data loss/manipulation or destruction of assets. Financial and confidential information While malicious insiders only make up 22% of the threats, they have the most impact on an organisation Most threats are derived from the accidental insider. For example, it’s the person who is working on a competitive sales pitch on an airplane and is plugging in financial and confidential information. They are working hard, yet their company’s information is exposed to everyone around them. Another type of insider, the compromised insider, is the person who accidentally downloaded malware when clicking on a fake, urgent email, exposing their information. Malicious insiders cause the greatest concerns. These are the rogue employees who may feel threatened. They may turn violent or take action to damage the company. Or you have the criminal actor employees who are truly malicious and have been hired or bribed by another company to gather intel. Their goal is to gather data and assets to cause damage for a specific purpose. While malicious insiders only make up 22% of the threats, they have the most impact on an organisation. They can cause brand and financial damage, along with physical and mental damage. Insider threat programme Once you determine you need an insider threat programme, you need to build a business case and support it with requirements. Depending on your industry, you can start with regulatory requirements such as HIPAA, NERC CIP, PCI, etc. Talk to your regulator and get their input. Everyone needs to be onboard, understand the intricacies of enacting a programme Next, get a top to bottom risk assessment to learn your organisation’s risks. A risk assessment will help you prioritise your risks and provide recommendations about what you need to include in your programme. Begin by meeting with senior leadership, including your CEO to discuss expectations. Creating an insider threat programme will change the company culture, and the CEO must understand the gravity of his/her decision before moving forward. Everyone needs to be onboard, understand the intricacies of enacting a programme and support it before its implemented. Determining the level of monitoring The size and complexity of your company will determine the type of programme needed. One size does not fit all. It will determine what technologies are required and how much personnel is needed to execute the programme. The company must determine what level of monitoring is needed to meet their goals. After the leadership team decides, form a steering committee that includes someone from legal, HR and IT. Other departments can join as necessary. This team sets up the structure, lays out the plan, determines the budget and what type of technologies are needed. For small companies, the best value is education. Educate your employees about the programme, build the culture and promote awareness. Teach employees about the behaviours you are looking for and how to report them. Behavioural analysis software Every company is different and you need to determine what will gain employee support The steering committee will need to decide what is out of scope. Every company is different and you need to determine what will gain employee support. The tools put in place cannot monitor employee productivity (web surfing). That is out of scope and will disrupt the company culture. What technology does your organisation need to detect insider threats? Organisations need software solutions that monitor, aggregate and analyse data to identify potential threats. Behavioural analysis software looks at patterns of behaviour and identifies anomalies. Use business intelligence/data analytics solutions to solve this challenge. This solution learns the normal behaviour of people and notifies security staff when behaviour changes. This is done by setting a set risk score. Once the score crosses a determined threshold, an alert is triggered. Case and incident management tools Predictive analytics technology reviews behaviours and identifies sensitive areas of companies (pharmacies, server rooms) or files (HR, finance, development). If it sees anomalous behaviour, it can predict behaviours. It can determine if someone is going to take data. It helps companies take steps to get ahead of bad behaviour. If an employee sends hostile emails, they are picked up and an alert is triggered User sentiment detection software can work in real time. If an employee sends hostile emails, they are picked up and an alert is triggered. The SOC and HR are notified and security dispatched. Depending on how a company has this process set-up, it could potentially save lives. Now that your organisation has all this data, how do you pull it together? Case and incident management tools can pool data points and create threat dashboards. Cyber detection system with access control An integrated security system is recommended to be successful. It will eliminate bubbles and share data to see real-time patterns. If HR, security and compliance departments are doing investigations, they can consolidate systems into the same tool to have better data aggregation. Companies can link their IT/cyber detection system with access control. Deploying a true, integrated, open system provides a better insider threat programme. Big companies should invest in trained counterintelligence investigators to operate the programme. They can help identify the sensitive areas, identify who the people are that have the most access to them, or are in a position to do the greatest amount of harm to the company and who to put mitigation plans around to protect them. They also run the investigations. Potential risky behaviour Using the right technology along with thorough processes will result in a successful programme You need to detect which individuals are interacting with information systems that pose the greatest potential risk. You need to rapidly and thoroughly understand the user’s potential risky behaviour and the context around it. Context is important. You need to decide what to investigate and make it clear to employees. Otherwise you will create a negative culture at your company. Develop a security-aware culture. Involve the crowd. Get an app so if someone sees something they can say something. IT should not run the insider threat programme. IT is the most privileged department in an organisation. If something goes wrong with an IT person, they have the most ability to do harm and cover their tracks. They need to be an important partner, but don’t let them have ownership and don’t let their administrators have access. Educating your employees and creating a positive culture around an insider threat programme takes time and patience. Using the right technology along with thorough processes will result in a successful programme. It’s okay to start small and build.
The jury is in: traditional security is out — and it’s being replaced with service-based solutions. The bottom line is: if you’re not embracing it, you’ll soon be left behind. XaaS — the collective term referring to the delivery of anything as a service — includes all services made possible through the use of the cloud. Security-as-a-Service (SaaS), which encompasses any type of system from access control to video surveillance, has paved the way for users to gain significant functionality and scalability not previously experienced with more traditional methods. Complicated IT functions SaaS allows manufacturers to provide numerous benefits to their customers As such, there is a marked transition for manufacturers from simply designing and building products to providing a service rooted in a partner- and customer-centric focus. This change hasn’t come easily. Some are still holding out and waiting for the “fad” to pass. However, the potential advantages for all parties involved far outweigh the perceived negative points. First and foremost, SaaS allows manufacturers to provide numerous benefits to their customers. An “as-a-service” model shifts the burden of data maintenance and infrastructure spending to an integrator/dealer partner or service provider. This relieves the end user of the expertise necessary to implement complicated IT functions to keep networked and on-premise solutions up-to-date. Traditional security systems Additionally, end users demand solid customer service. For some end users, traditional security systems are so similar in features and functionality that the key differentiator is the ability of the integrator or manufacturer to provide exceptional customer service and training. This is made possible through the service-based model, where customers appreciate a strong relationship with their integrator or manufacturer that provides them with additional knowledge and assistance when necessary. The cloud has proven to be highly functional, flexible, and convenient for organisations Everyone also wants convenience. In the consumer market, we invest in things like meals that are pre-measured, prepped, and ready to be cooked, or companies that auto-ship dog food to our door each month. This ease-of-use translates over to the B2B market, where time is money and systems that save valuable resources are highly regarded. The role of the cloud The cloud has proven to be a highly functional, flexible, and convenient method for organisations to leverage as part of their strategies to protect and modernise their facilities. And the service-based nature lends itself well; forward-thinking integrators and dealers can diversify their product arsenal while still capitalising on a recurring monthly revenue model (RMR). But then why has there been so much resistance to this change? Over the last 10 to 15 years, the cloud has gotten a bad rap for a myriad of reasons, including usability, management, and unreliability. However, that view of the cloud is changing for the positive as the technology becomes more advanced and innovators learn more about what it means to design a product or service with security at its core. "As-a-service” platform For example, one of the biggest misconceptions that plagues the cloud is the idea that it is not secure. However, the security of public cloud service providers is integral to their success because their business depends on it. Developing an ongoing and trustworthy relationship with customers can only be made possible through the assurance that their services are safe and the customer’s data is protected. As such, they’ve embraced the service-based model that is, at its core, the future of the business world as we know it. There isn’t a person, manufacturer, or integrator partner out there today who isn’t somehow touched or influenced by an “as-a-service” platform. And it’s about time the service-based model that leverages the public cloud reaches the masses.
Today, the world is connected like never before. Your watch is connected to your phone, which is connected to your tablet and so on. As we’ve begun to embrace this ‘smart’ lifestyle, what we’re really embracing is the integration of systems. Why do we connect our devices? The simplest answer is that it makes life easier. But, if that’s the case, why stop at our own personal devices? Connection, when applied to a business’ operations, is no different: it lowers effort and expedites decision making. Integrating security systems Systems integration takes the idea of connected devices and applies it to an enterprise Systems integration takes the idea of connected devices and applies it to an enterprise, bringing disparate subcomponents into a single ecosystem. This could mean adding a new, overarching system to pull and collect data from existing subsystems, or adapting an existing system to serve as a data collection hub. Regardless of the method, the purpose is to create a single, unified view. Ultimately, it’s about simplifying processes, gaining actionable insights into operations and facilitating efficient decision-making. Although integration is becoming the new norm in other areas of life, businesses often opt out of integrating security systems because of misconceptions about the time and resources required to successfully make the change. So, instead of a streamlined operation, the various security systems and devices are siloed, not communicating with each other and typically being run by different teams within an organisation. Time-intensive process When systems are not integrated, companies face a wide range of risks driven by a lack of transparency and information sharing, including actual loss of property or assets. For example, a team in charge of access control is alerted to a door being opened in the middle of the night but can’t see what exactly is taking place through video surveillance. Without integrated systems they have no way of knowing if it was a burglar, an equipment malfunction or a gust of wind. Without integration between systems and teams, the ability to quickly put the right pieces in front of decision makers is missing. Instead, the team would have to go back and manually look for footage that corresponds with the time a door was open to figure out which door it was, who opened it and what happened after, which can be a time-intensive process. Integrating access control and surveillance systems Theft and vandalism occur quickly, meaning systems and users must work faster in order to prevent it This slowed response time adds risk to the system. Theft and vandalism occur quickly, meaning systems and users must work faster in order to prevent it. Security systems can do more than communicate that theft or vandalism occurred. Properly integrated, these systems alert users of pre-incident indicators before an event happens or deter events altogether. This gives teams and decision makers more time to make effective decisions. Integrating access control and surveillance systems allows for a more proactive approach. If a door is opened when it’s not supposed to be, an integrated system enables users to quickly see what door was opened, who opened it and make a quick decision. Integrated solutions are more effective, more efficient and help drive cost-saving decisions. Ideally, companies should establish integrated solutions from the start of operations. This allows companies to anticipate problems and adjust accordingly instead of reacting after an incident has occurred. Security camera system Although starting from the beginning is the best way to ensure comprehensive security, many companies have existing security systems, requiring integration and implementation to bring them together. Typically, companies with established security systems worry about the impact to infrastructure requirements. Is additional infrastructure necessary? How and where should it be added? What financial or human resources are required? These concerns drive a mentality that the benefits gained from an integrated solution aren’t worth the costs of implementation. Thankfully, this is becoming less of a problem as security providers, like Twenty20™ Solutions, work to offer adaptable solutions. With flexible options, operators don’t worry about adding or replacing infrastructure to align with a provider’s model. This allows users to monitor camera footage and gate traffic from one system If a company has an existing security camera system, but identifies a need for access control, a modern integrated solution provider can supply the gates for access points and equip the gates and cameras with the technology to connect the two. This allows users to monitor camera footage and gate traffic from one system. This model also spares operators additional costs by using a sole vendor for supplemental needs. Overall management of security While a single, unified system is beneficial for cost saving, it can also help the overall management of security. The ability to view all operating systems in one dashboard allows security personnel to manage a site from any location, reducing the expense and effort required to manage a system. The mobile world today means security directors no longer need to be in a centralised operations center to see alerts and make decisions. This simplifies processes by allowing users to quickly see an alert, pull up a camera, delete a user or check an access log from a phone. Modern networks are secure and accessible to those with permissions, without requiring those users to be physically present. Consolidating security systems is the first step companies can take toward streamlining work, information and costs. The next step is integrating all sites, both remote and on-grid. Energy and communication technology The integration of sites and systems turns mountains of data and information into actionable intelligence Traditional methods demanded two systems: one for on-grid facilities and another for off-grid locations. With advancements in energy and communication technology, the need for multiple systems is gone. Data from remote sites can be safely and securely fed into an existing system. These remote locations may gather, distribute and manage data in a different manner than a connected system due to the cost of transmission via remote connections (i.e., cellular or satellite connection). The end result, however, is a consistent and holistic view of operations for the decision maker. The integration of sites and systems turns mountains of data and information into actionable intelligence. With connected devices monitoring occurrences at individual sites, as well as events across locations, the data tells a story that is unhindered by operational silos or physical space. Identifying patterns and trends Instead of providing 10 hours-worth of footage that may or may not be relevant, system analytics can provide users with the specific set of information they need. Incidents once discarded as ‘one-off’ events can now be analysed and data-mapped to identify patterns and trends, directing future resources to the most critical areas first. Consumers are increasingly expecting everything they need to be right where they need it – and businesses are right behind them. The current generation of security professionals are increasingly expecting the simplicity of their everyday personal tasks to be mirrored in enterprise systems, which means giving them the ability to see what matters in one place. A unified system can provide just that, a single view to help simplify processes, promote cost saving and accelerate decision making.
Kurt Takahashi, the new CEO of Pelco, says he will provide collaborative leadership to help build the Pelco team, work together hand-in-hand with team members, remove barriers and lead the company forward. He brings industry experience and relationships to the new post that will translate into new opportunities. Takahashi joins Pelco from AMAG Technology, where he served as President for the last couple of years. Earlier, he had stints at ADT, Tyco and Quantum Secure, where he was Global Vice President of Sales and Marketing. “This was an opportunity to join a brand that has deep, rich and far-reaching history,” says Takahashi. “I couldn’t resist the opportunity to come into a company such as Pelco and be able to make a difference.” Improving the fundamentals Takahashi acknowledges that Pelco has slipped in the last 10 years from its position as a market-leading brand. To address the situation going forward, the company must “improve fundamental things,” he says. Those fundamentals include keeping the customer first, putting the right people in the right roles, and executing technical support well. Keeping the customer first, putting the right people in the right roles, and executing technical support well “We have to provide customer service from when we receive an order, to acknowledging it, to processing it and shipping the order,” says Takahashi. “Another piece is to deliver revisions to a product in a faster time period and introduce new products to the market in a timely way. In terms of market presence, we learn that people haven’t really heard from Pelco in a while. We have to get in front of integrators and consultants more aggressively than we have in the past.” “It’s up to us to prove that we belong and can sustain and support customers moving forward,” he adds. “We will get new opportunities, but we will need to execute them. If we do that, we will grow.” Brand optimism Takahashi sees more reasons for optimism. “In spite of the problems, we are a big company with thousands of customers, a massive footprint, 10 offices around the world and people in over 40 countries. We are a strong, known brand around the world. These are a great foundation to grow from; we just have to execute better.” These are a great foundation to grow from; we just have to execute better Pelco’s new parent company, Transcom Capital Group, was another reason Takahashi was attracted to the position. He says Transom is led by “amazing professionals” that specialise in “transformational culture and how to diffuse best practices in an organisation.” At Pelco, Transom has already led surveys, workshops and focus groups throughout the organisation to create a vision, mission and values covering how the company wants to present itself in the market. From those values will emanate new process and policy improvements to move the company in the right direction. New visions and missions The company’s new, collectively developed vision is “to make the world safer.” The mission is “to deliver distinctive video solutions and world-class customer experiences.” The company’s new, collectively developed vision is “to make the world safer.” The company’s culture is built on six values: innovation and excellence, customer focus, integrity, respect and recognition, collaboration, and ownership. “We believe this is what will help drive our culture moving forward, and it’s the mindset of all of us as one team with one goal that will give us something to be proud of,” says Takahashi. “As we move into the new era of Pelco, you will see excitement internally and externally,” he adds “Everybody’s really eager to see Pelco come back and be a significant player.” Three horizons to success The idea is to look inward and improve on the current, successful product lines Takahashi sees three horizons that summarise the company’s path to future success. The first horizon is to focus on the fundamentals of what the company does today. The idea is to look inward and improve on the current, successful product lines, such as the VideoXpert video system and on-board video analytics. The second horizon will be to look at ways to advance the current feature set, whether “to build, partner or buy.” Building partnerships will be part of that success, such as the partnerships they are already building with Briefcam and Anyvision. The third horizon will be to expand their innovation, based on feedback from end users, dealers and consultants. “I want to get very deeply connected with our customer base,” says Takahashi. “Are we on the right path? Should we explore other partner relationships? We need to bring those minds together to expand our vision.” The focus should be on solving three business problems – mitigating risk, ensuring compliance and saving money. Looking ahead to ISC West in the spring, Takahashi expects Pelco to emerge as a more proactive company that is eager to engage. “We have a lot of stories to communicate, and we have not been as active as we should,” he says.
Nigel Waterton recently joined cloud video company Arcules to lead the sales and marketing efforts as Chief Revenue Officer (CRO). He brings to the task the benefit of 22 years of experience building and managing large, high-growth technology organisations. Waterton joins Arcules from Aronson Security Group, an ADT Commercial Company, where he served as Senior Vice President of Corporate Strategy and Development. We caught up with the new CRO to discuss his position and to reflect on how industry changes are impacting integrators and manufacturers. Q: What fresh insights do you bring to Arcules from your previous positions? Waterton: Generally, most manufacturers don’t understand the business model of the integrator. And if they do, their programs don’t necessarily help achieve their goals. Since most manufacturers use integrators to get to the end user, they are often disconnected from truly understanding the customer, their organisation’s business and its impact on the value of the security program. In my previous role, I spent most of my time bridging the gap between these two worlds. It gives me a great platform for understanding how to achieve that with Arcules. Q: How is ‘Chief Revenue Officer’ different from your previous jobs? I have the responsibility of driving innovation for the companyWaterton: While the title is different, the ultimate role I’m in isn’t too different from previous roles that I’ve held in my career. I have the responsibility of driving innovation and strategy for the company, as well as serving as a leader for the sales and marketing team and developing a sales and marketing strategy for the company. This position allows me to build on what I’ve learned throughout my career from an end-user and integrator partner perspective and brings that expertise into the fold of this young, fresh, innovative company that’s paving the way for cloud-based innovation in the marketplace. Q: Is there an industry-wide ‘culture clash’ between the IT-centric nature of cloud systems and the physical security market? How can it be managed? Waterton: Adopters from the IT and physical security worlds are a little at odds over the software-as-a-service (SaaS) offerings as a result of a disconnect with how the cloud is defined in both spaces. A lot of people and companies are creating their own notion of what cloud and SaaS mean. And without a common nomenclature in place, there is a lot of confusion among all users. Similarly, there is a clash among integrators around how to monetise the SaaS offering. This gap can be closed through increased awareness, education and the reiteration of how ubiquitous the cloud already is in our everyday lives. Q: From the integrator perspective, what is the impact of a transition to a cloud/SaaS model on how revenue is managed in the increasingly service-oriented security market? Waterton: Transitioning to a cloud/SaaS model shifts the mindset of the integrator significantly, as the focus changes from project-centric to more customer service-based impact. Becoming more service-minded creates a greater awareness of what the client’s needs are on a day-to-day basis and how that can be improved over time. When operating with a per-project focus, it can be difficult to create a more long-term impact on an organisation. With a cloud-based, service-oriented model, integrators now have the ability to manage client expectations in real-time, which greatly increases their value proposition. Q: What about from the end user perspective? Waterton: There are so many benefits from the end user perspective, including the ability to remove the process of a large investment in capital expenditures (CapEx) and shift to a more manageable, predictable operational expenditure (OpEx). Not only does this allow organisations to adjust as needs change; it also prevents being locked into a long-term solution that might not be able to move with the speed of the company as it scales. That being said, the main benefit is the ability of SaaS/Cloud services to drive innovation and introduce new features as they’re introduced without additional investment from the end user. Q: What impact does the recurring monthly revenue (RMR) model have on the operations/management/cashflow of a supplier/manufacturer company? Waterton: Traditional manufacturers struggle with the introduction of a SaaS modelTraditional manufacturers struggle with the introduction of a SaaS model for many of the same reasons integrators struggle. They must sell the board and possibly their investors on a new valuation model as well as revenue recognition model. That is constraining their innovation in the market. Oddly enough RMR from a manufacturer’s perspective is very similar to the integrator model in that cash flow is more predictable in nature. An RMR model allows a company to grow strategically and innovate constantly, expanding and adjusting to cater to client needs on a daily basis while also providing the ability to look ahead and ensure we’re meeting the needs communicated to us in the market now and into the future. Q: What will be the biggest challenge of your new position at Arcules (and how will you meet the challenge)? Waterton: One of the biggest challenges we’re seeing — and one that will have a significant impact on my role — is the challenge of market adoption of SaaS/cloud services, as well as the awareness about why cloud is a significant part of the future of the industry. There’s also an opportunity to shift the conversation within Arcules from tech-focused outcomes to becoming practitioners of risk-based outcomes. We have to focus on the risk model for organisations, not technology. If we truly understand the risks to the organisation, the tool will become apparent. Answering the questions: Why does a retailer lose product? Why does a facility experience vandalism? We have to understand the sociology of it because that’s how we can address what the service does in the marketplace. Q: Taking the various elements into consideration, what will the ‘physical security industry’ look like five years from now? Waterton: In sum, wildly different. It’s much different than what it was five or even 10 years ago, and with each leap, the industry has moved forward. Products are maturing, bandwidth is improving and the knowledge that we have is exponentially more advanced. There is increasing use of outside perspectives aimed at shaking up the ‘this is how it has always been done’ mentality that many organisations have suffered from. It’s going to look very different five years from now, and cloud-based initiatives will be the key to the success of many organisations.
In addition to providing the Northeast’s largest security trade show, ISC East will include free conference sessions and keynote speeches right on the show floor and several paid workshops. The Nov. 20-21 event at New York’s Javits Center will also include vendor solution sessions from Axis Communications, Hikvision and NAPCO. Wide variety of paid workshops An advantage of the International Security Conference & Exposition in New York is that much of the programming is complimentary to registered attendees, and location of the sessions on the show floor means attendees don’t have to leave the exhibition to take in a session. The paid workshops include technology sessions about cyber terminology for physical security integratorsThe paid workshops include an Active Shooter Workshop and technology sessions about cyber terminology for physical security integrators; and basic installation and configuration of video surveillance solutions. An OSDP (Open Supervised Device Protocol) Boot Camp Short Course will also be offered. As a smaller show, the topics of ISC East conference sessions are broader and of more general interest, rather than organised into focused “tracks” as at ISC West. Attendance at sessions can provide continuing education (CE) credits with organisations that partner with ISC East – one credit for each hour-long session. Attendees can use their Certificate of Attendance from any session to self-report their education hours to relevant industry bodies: ALOA (AEU education credits), ASIS (CPE continuing professional education credits) and NICET (CPD Continuing Professional Development points). An advantage of the International Security Conference & Exposition in New York is that much of the programming is complimentary to registered attendees Keynote sessions at the Main Stage The Main Stage will be the venue for keynote sessions delivered by Deanne Criswell, Commissioner, New York City Emergency Management (on Day 1 – Nov. 20); and Angela Stubblefield, Chief of Staff at the Federal Aviation Administration (FAA) (on Day 2 – Nov. 21). The two SIA Education@ISC East educational theaters on the show floor will be booked up both days with a variety of interesting topics. A new session covers penetration testing for physical security, presented by Michael Glasser of Glasser Security Group. A session on LiDAR (Light Detection and Ranging) sensors will be presented by Frank Bertini, UAV and Robotics Business Manager, Velodyne LiDAR. Another popular topic is Safe Cities, and FLIR will present a session on moving from secured to smart cities with intelligent, connected systems. New addition is Active Shooter Workshop The Active Shooter Workshop is a new addition to the ISC East programme. It has been a popular session at ISC West for three years now. At ISC East, presenters of the workshop will be David LaRose, System Director Public Health, Lee Health; and Ben Scaglione, Director of Healthcare and Security Programming, Lowers and Associates. At the end of the workshop, an additional hour of programming will be the “Stop the Bleed/Save a Life” session presented by Jerry Wilkins, Co-Owner of Active Risk Survival. The Main Stage will be the venue for keynote sessions delivered by Deanne Criswell, Commissioner, New York City Emergency Management, and Angela Stubblefield, Chief of Staff at the Federal Aviation Administration Woman in Security event A Women in Security Forum breakfast event will be held on Nov. 21 (Thursday). It’s the second annual event and this year will focus on diversity and inclusiveness in the workplace of the future. Valerie Anderson, President of Boon Edam, will lead a discussion on “Diversity 2.0: Next Steps for Creating an Empowered Workforce”Moderator Valerie Anderson, President of Boon Edam, will lead a discussion on “Diversity 2.0: Next Steps for Creating an Empowered Workforce”. Panelists are Lisa Terry of Allied Universal, Andrew Lanning of Integrated Security Technologies, Elaine Palome of Axis Communications and Dawne Hanks of Milestone. The Women in Security event is likely to attract up to 100 attendees. SIA’s Women in Security is an active organisation, with monthly meetings and a newsletter that recognises prominent women in the security industry. “It’s really a group for both men and women,” says Mary Beth Shaughnessy, Event Director, ISC Events at Reed Exhibitions. “There are many programmes, recruiting efforts, and professional and networking opportunities. They are a robust group of people who are active in making a difference. It’s important to support women in the security industry, which is 95% male, and to develop a new generation of women to be a part of the industry’s future.” The keynote addresses at ISC East will also highlight two high-profile women.
PINs protect, just ask your credit card company. How many rooms at your office shouldn’t offer an open access, free-for-all? Probably quite a few. But expecting everyone to keep them locked, and the key-carrying and-tracking that entails, is unrealistic. This is when you need Code Handle. Access control system This simple, secure, easy-to-fit handle works with your current door lock. There is no need for you to change the door lock mechanism; just replace the existing handle to add PIN security to an office door. With Code Handle, there is no wiring, no expensive access control system and no need for cumbersome physical keys. Two screws fit a Code Handle to almost any interior office, meeting room, archive or storage room door. The inbuilt electronic PIN pad does the security work for you. Press a 4-digit code on the handle’s integrated keypad and the door opens. Code Handle comes with a Master Code and 9 different user PINs, so you can restrict access to a select group of people — senior managers, the IT department or the office cleaners, for example. User-friendly security Code Handle keeps sensitive documents, meeting rooms and personal belongings safe at your workplace Code Handle also locks itself. Auto-locking ensures an office, storage room or staff toilet is always secure when you close the door. You know for sure nobody has seen the new org chart you left on your desk, nor entered the stationery cupboard without authorisation. With Code Handle, user-friendly security comes with clean, elegant design. Forget about ugly push-button-and-twist mechanical PIN locks. The low-profile Code Handle is brushed in stainless steel and satin chrome zinc, in a sleek design to blend with any modern office décor. All the security you need is in the handle. Two standard batteries (CR2) slot inside, and typically last for 30,000 lock/unlock cycles before you need to replace them. An indicator tells you when it’s time to change them. Code Handle comes in left- and right-hand versions. Fire tested It is fire tested and enables free exit from the inside of a room. Code Handle keeps sensitive documents, meeting rooms and personal belongings safe and secure at your workplace. You can’t lock every room, nor install CCTV everywhere. With Code Handle, you don’t need to.
Ciudad Ros Casares has become one of the most important business parks in Valencia, Spain. It is a unique commercial and residential construction, which responds to the new business and networking requirements. The intercommunication system chosen by the project managers is the MEET IP System from FERMAX, because of its high performance and integration features as well as the security offered by MEET. The system includes integrated access control in the standard panel: facial recognition (up to 6,000 users can be registered), numeric keypad and MIFARE proximity reader. The system includes integrated access control in the standard panel: facial recognition (up to 6,000 users can be registered), numeric keypad and MIFARE proximity reader Residential management software The project has a total of 245 apartments in 2 buildings, with two outdoor panels per building plus a concierge service managed with MEET's residential management software. The chosen outdoor entry panel is the MILO Digital Touch Panel and the 245 apartments are equipped with the MIO 7'' Monitor. The project is equipped with high technological features and qualities of different types, large leisure and green areas, general and specialised services and an excellent geo-strategic location. This commercial condominium includes offices, stores, a business centre, spaces built to organising events and apartments for rent. The installation of Fermax MEET system started in January 2019. Learn more about MEET by Fermax in this video:
Idesco devised a transparent reader to simplify Infobric’s construction site system management, making it powerfully adaptable to widely different market needs and technology standards. For a while, construction sites have provided a textbook example of how much electronic access control systems can benefit managers. Controlling access to a site, including restricted zones, machinery access (such as lifts and elevators), increases both security and safety, while also helping track authorised personnel and even equipment utilisation. Ensuring regulatory compliance Infobric Ease possesses a wide range of functionality, from site access to energy control and much more An automatic, electric system, with that much functionality combined in a single service meets a high-value need in the construction industry. Today, Infobric provides a cloud-based digital platform, Infobric Ease, to help construction site managers monitor and secure key elements, such as site safety, while increasing worker productivity and ensuring regulatory compliance. Infobric Ease possesses a wide range of functionality, from site access to energy control and much more. In addition to simplifying site management and boosting worker productivity, it simplifies sites’ compliance with staff ledger regulation across a number of European countries. Worker productivity has been enhanced by the elimination of queues to register new staff on site and attendance. Lastly, controlled access increases worker safety while reducing theft and vandalism. Simplifying worker attendance monitoring Cloud management contributes even more to time and labour cost savings while also letting site owners conveniently fulfil their law-mandated employer obligations. To prevent tax avoidance and illegal workers, some European countries require construction site managers to upload the employee data registered in their staff ledgers – which Infobric Ease also provides, thereby also simplifying worker attendance monitoring. In short, the digital tracking of all this data saves significant time and money. The RFID industry commonly labels this type of reader ‘transparent’, because it seamlessly transmits transponder data Infobric integrated Idesco’s 9 CD 2.0 Slim Pin T reader into Infobric Ease as its vital front-end interface with construction workers. The RFID industry commonly labels this type of reader ‘transparent’, because it seamlessly transmits transponder data – fully-encrypted to ANSSI Level 1 Architecture specification – directly to a system, without any mediating keys. This lets systems themselves directly control all aspects of transactions – including data collection and reader response – resulting in both a highly secure and a cost-effective solution. Several identification card standards For integrators like Infobric, 9 CD 2.0 Slim Pin T’s direct, ‘transparent’, interaction between transponder and system not only simplifies transactions. It also lets them use more of the available features in the chips in workers’ transponders. This further benefits site owners and security managers because system updates can be implemented with greater agility and cost savings. “There are several identification card standards we adapt our products and systems to work with. So, we really wanted a card reader we could use in all our markets, without needing different hardware updates after a system upgrade or launching a new functionality across our different markets. The ‘transparent’ reader from Idesco turned out to be the perfect solution”, says Björn Hilliges, IT & Electronics Director at Infobric. Product design and expertise Every month, the Infobric Ease system handles approx. 11,000,000 card readings" “Infobric and Idesco have been co-operating for more than 10 years and through several product development projects. Over the years, Idesco repeatedly demonstrated their excellent quality in both product design and expertise, always providing us with products and solutions that reliably withstood very rough, inclement conditions amid frequent use at our customers’ construction sites,” says Björn Hilliges, IT & Electronics Director at Infobric. “Every month, the Infobric Ease system handles approx. 11,000,000 card readings. So, Idesco is a key partner for Infobric, and each day their readers fill a vital role at approx. 15,000 construction sites,” says Björn Hilliges, IT & Electronics Director at Infobric. Convenient regulatory compliance Infobric ease benefits for construction sites Convenient regulatory compliance on staff ledger registration in numerous European countries Increased productivity by reducing administrative tasks Time savings from agile system updating (despite differing card standards in different markets) because reader updates are no longer needed Enhanced reader functionality for workers with included keypads Reliability of Scandinavian-designed readers that are robust, weather-proof, maintenance-free Sites can now substantively help prevent undocumented labour and unprofessional contractors Infobric Ease features: Cloud-mediated service Seamless data collection Energy control Regulatory-compliant staff ledger Automated electronic access Mobile attendance & access Staff access control Vehicle access control Machine control Smart locks Making construction sites safer Infobric designs systems that make construction sites safer, more productive and reduce costs. Infobric’s solutions ensure the right people are in the right place at the right time at the site. Infobric provides with the best-working solution for the worksite, for both work hours and after, in packages that have been serving successfully on European construction sites large and small. Their goal is to become the digitisation partner for the construction industry in the Nordics. With 30 years of experience, RFID technology pioneer Idesco Oy makes RFID readers, transponders, controllers and touch screen devices. Every day, for customers around the world, their devices collect data and enhance security for a variety of access control, vehicle identification, logistics and inventory systems.
An Oxford University facility has enhanced its security with the help of world technology pioneer in integrated access control, intruder alarms management and perimeter protection. Saïd Business School, the University of Oxford’s centre of learning for undergraduate and graduate students in business, management and finance, has replaced its former system with an integrated Gallagher Security access control solution to protect it against theft and create a safe environment for visiting dignitaries. Saïd Business School is located right next to a train station – a heavy transit route into Oxford. While this location is convenient for students and staff, proximity to the station was making it easy for organised thieves to target the school and use the train to get in and out quickly. As hosts to international heads of state, royalty and others with strict personal security requirements, the school also saw a clear need to upgrade its security system to achieve a higher level of security. Safe from unauthorised intruders T-series were installed on doors throughout the building and new access cards were issued to all Saïd Business School wanted a system which could meet its need for complete control, yet maintain an open and welcoming feel on campus. “We needed to ensure only current employees and students had access to the school, and that those people were only accessing the areas relevant to them,” says Martin Boyt, Estates Operations Manager at Saïd Business School. “We also needed it to be easy and efficient to manage cardholder permissions, with the flexibility to adapt as the school grows.” Gallagher T-series readers were installed on doors throughout the building and new access cards were issued to all employees and students. Gallagher Command Centre is used to manage access control groups and set privileges to enable varying levels of access to different parts of the building. Students and staff can now easily move around the school and access the rooms and resources they need on a day-to-day basis, with confidence they’re safe from unauthorised intruders. Certified security installer Access control has been integrated with the student and staff induction process, meaning access control cards are not issued until induction has been completed. The school also uses the new system to issue event and conference visitors with temporary cards that have restricted access suited to the purpose of their visit. Boyt says protecting their people is of paramount importance. “Schools can be vulnerable to vandalism, theft and, increasingly, violence and terrorism by individuals or groups, so security is a top priority. We want our students and staff to have peace of mind that they are studying and working in a safe and secure place.” Partnering with Gallagher Security and a Gallagher certified security installer streamlined the process of installing the new system. Boyt says working with someone who understood their needs made all the difference. Building integrated security system Saïd Business School is using its learnings to improve security at its other university facilities“Translating the needs of our staff and faculty into workstreams and access control groups was a complex undertaking, and having trusted advisors on hand helped us get it right the first time.” Built-in reporting tools enable the estate managers to carefully monitor the system to keep the site secure. “We can run reports to check on occupancy levels and usage of certain areas, helping to reallocate rooms quickly and efficiently,” says Boyt. Saïd Business School is an active member of the Tertiary Education Security Network (TESN), organised by Gallagher. The aim of the group is to bring Gallagher customers together to build relationships and share knowledge. Boyt says: “We have found this group to be extremely useful as we continue our journey of building an integrated security system that meets our needs. We have learned a lot about campus security by attending TESN events and working closely with Gallagher and our security installer.” Learnings to improve security Saïd Business School is using its learnings to improve security at its other university facilities. “We want to integrate the CCTV cameras at our Park End Street events venue with Gallagher Command Centre to improve our monitoring capability,” says Boyt. “We will also insist the Gallagher system and CCTV integration is installed on future projects, including the redevelopment of Osney Power Station which is set to become a world-leading centre for executive education.”
Hanwha Techwin America, a global supplier of IP and analogue video surveillance solutions, announces that Planet Fitness, with the help of their preferred system integrator Adirondack Direct, recently incorporated a video surveillance solution from Hanwha Techwin and Genetec that not only enhances security but also improves operations. Each of Planet Fitness’ corporate-owned clubs throughout North America is outfitted with approximately eight to 15 video cameras that provide around the clock coverage of the parking lot, lobby, break room, the fitness area where members workout and other key areas – without invading private areas, such as locker rooms and other intimate spaces. Intelligent motion detection Hanwha’s SNF-8010 5 MP 360-degree fisheye camera provides 5MP at 20FPS which captures smoother video After issuing a Request for Proposal, Planet Fitness Senior Vice President of Corporate Club Operations Jim Esposito said they tested several of the camera and Video Management Systems (VMS), but ultimately decided on Hanwha video surveillance cameras managed by the Genetec Security Center unified platform. Esposito said they wanted to use Hanwha’s 360-degree cameras in particular because they provide more coverage, yet they save in hardware expenses because fewer cameras are needed. Hanwha’s SNF-8010 5 MP 360-degree fisheye camera provides 5MP at 20FPS which captures smoother video at a higher framerate with true day and night function. Built-in on-camera de-warping allows instant access to PTZ, quad view, and panorama views. Alarm triggers for the Hanwha SNF-8010 include intelligent motion detection, audio detection, tampering detection, alarm input and network disconnection. Providing bookmarks of recorded incidents A typical system setup at Planet Fitness includes placing cameras 25 feet from the wall and 50 feet apart which provides almost 2,000 square feet of coverage per camera. Club managers, regional managers and corporate employees manage the system via the Genetec Security Center which provides convenient bookmarks of recorded incidents so that – instead of time spent searching through video – events are already tagged. Adirondack Direct also offers a 24-hour monitoring service and liaisons with law enforcement when needed. “We knew that Planet Fitness would need thousands of video surveillance cameras for this project and it’s very important to consider reliability and functionality as well as durability,” said Adirondack Direct Director of Security and Technology, Tim Collins. “Hanwha has the lowest customer return number and that means that they manufacture products that aren’t sidelined by constant replacement and repairs.” Video surveillance management Anyone engaging in obnoxious behaviour will likely be the recipient of a Lunk Alarm and the flashing lightsCollins said Adirondack Direct has long recommended Security Center from Genetec for video surveillance management because it provides the best open-architecture platform, robust features and is easy to use. Security Center blends IP security systems within a single intuitive interface to simplify operations and empowers organisations through enhanced situational awareness, unified command and control and connectivity to the cloud. While the Hanwha-Genetec solution has provided an excellent security system – as well as protection against liability for slip and fall incidents – it’s also improved operations in multiple ways by providing invaluable business intelligence, said Esposito. Planet Fitness has a judgment-free environment for individuals who want to work out, but don’t want to have to endure the negatives so often found in gyms: loud grunts, the clanging of dropped weights and aggressive behaviour. Anyone engaging in obnoxious behaviour will likely be the recipient of a Lunk Alarm and the flashing lights, sirens and unwanted attention that accompanies it. Providing video evidence When a Lunk Alarm is pressed, Security Center creates a bookmark of the event Use of the Lunk Alarm – or lack of use – can be an indicator of how the club is operating. In order to monitor and evaluate the use of the Lunk Alarms, Adirondack Direct has integrated the Lunk Alarm into the Hanwha-Genetec video solution. When a Lunk Alarm is pressed, Security Center creates a bookmark of the event which provides video evidence of what preceded the alarm and how it was managed. Gyms typically have automated external defibrillators (AEDs) in the event a member suffers a medical emergency. At Planet Fitness facilities outfitted with the Hanwha-Genetec solution, once an AED is removed from its cabinet, a sensor is activated to shut off the music in the club to provide a calmer atmosphere. The system also creates a bookmark in the VMS and notifies managers and regional managers that an AED has been deployed. Identifying areas of improvement The Hanwha-Genetec Planet Fitness solution also provides key employee analysis that can help managers identify areas of improvement. Each facility has rubber floors that must be cleaned daily and Adirondack Direct has placed a sensor on a floor scrubber that creates a bookmark and recording in Security Center when the device is moved. Video evidence verifies whether the floor was actually cleaned or if the scrubber was just relocated. Planet Fitness management can re-orient that employee on the proper policies and procedures Each break room is outfitted with a sensor that creates a video bookmark every time the door is opened. If an employee visits too often, Planet Fitness management can re-orient that employee on the proper policies and procedures. For day to day efficiencies, video analytics can be a valuable tool. If an employee is constantly leaving the front desk to go to a storage closet for a particular item, they can make changes including moving the item closer to the front desk. Losing sales opportunities “If during an overnight shift the camera indicates that there was no motion at the front desk for a prolonged period of time, then that’s a problem,” said Esposito. “We expect someone to be in that position greeting and welcoming members so if someone isn’t there, the video can help us understand why.” A big question for Planet Fitness is have they been losing sales opportunities without realising it? A big question for Planet Fitness – that can be answered via video analytics – is have they been losing sales opportunities without realising it? “What we’re exploring now is a virtual line that counts the number of people that come and go in the club,” said Esposito. “We know how many people check-in. So, if a club checks in 500 people in a day, but there are 600 people that enter the door, that can be lost revenue.” Delivering a safe environment Esposito said they chose Hanwha cameras and the Genetec platform because they knew that they needed a solution that was at the forefront of technology, with the flexibility to grow with them and meet their future needs. He added the solution delivers a safe environment that is appreciated by everyone. “It’s somewhat of a security blanket for our members and employees,” he said. “They appreciate our no intimidation mantra and the fact that we have created this safe and secure environment that offers a judgment-free zone where people can do their own thing.”
An upgrade of surveillance, using the latest video technology from IDIS, has put Circuit Zandvoort in poll position as host venue for the 2020 Formula 1 Grand Prix in the Netherlands. As well as wider improvements to the track, a top priority at the circuit was a complete overhaul of the video monitoring capability to meet the requirements of Formula 1. Security and safety surveillance For Track Manager Niek Oude Luttikhuis a key objective was to rapidly implement a solution that would be much easier than the previous system to use, maintain and adapt in the future. To achieve this, he brought together a team including IDIS – Korea’s surveillance manufacturer. Significantly improving security and safety surveillance of the track, their solution will also let the Formula 1 organisers temporarily receive functional authorised access of video data for the duration of the competition. Video management software Circuit Zandvoort will be able to take advantage of IDIS Critical Failover technology as a service module within the IDIS VMS At the heart of Circuit Zandvoort’s new system is IDIS’s server-crunching, 64 channel DS-IR300 NVR technology, pre-loaded with IDIS Solution Suite video management software (VMS). This allows all the track’s existing cameras to be easily integrated and operated alongside the latest IDIS 5MP speed dome PTZs and 12MP bullet cameras. It also delivers impressive new functionality, including ultra-high-definition monitoring capability using IDIS Smart UX Controls. The system now provides real-time image capture of the highest quality, with no lag, ghost-shadowing or stuttering of images, even when cars travelling at high speed are displayed. Critical Failover technology Images on the racing control room video wall are now crisp and clear. And looking ahead, the IDIS Solution Suite VMS will make it easier to sustain this high standard by allowing cost-efficient, remote firmware updates and system maintenance. Circuit Zandvoort will also now be able to take advantage of IDIS Critical Failover technology as a service module within the IDIS VMS. This protects against video data loss due to a wide range of potential fault conditions, such as network instability or power failure. It ensures that recordings are automatically updated without the need for engineer callouts and with no risk of gaps in recordings while the fault is resolved. No interruption to surveillance IDIS demonstrated a deep understanding of the security and operational requirements of our circuit"The entire upgrade was completed while the original system continued to run in parallel, confirms Track Manager Niek Oude Luttikhuis. This meant there was no interruption to surveillance during implementation, which was vitally important as the track is in almost continuous use. “There is fantastic mutual communication between IDIS and the different suppliers – they think ahead and complement each other,” says Mr Luttikhuis. “And from the start IDIS demonstrated a deep understanding of the security and operational requirements of our circuit and a passion for motor racing.” PTZ cameras for tracking With the new system operational as promised, in the control room a rotating team of 10 people work with the IDIS Solution Suite VMS, with minimal training required to use all its features and functions – including easy search and retrieval, and silky-smooth control of the ultra-high-definition (UHD) PTZ cameras for tracking in real-time. Authorisation levels can be set, giving each individual specific user rights, and during the Grand Prix itself the Formula 1 organisers will also be given access to the system. If necessary, this will also include the ability to view and retrieve footage on mobile devices via the IDIS Mobile app – helping the 2020 Formula 1 Grand Prix to run smoothly behind the scenes.
Round table discussion
Video storage is an important – and expensive – aspect of almost any surveillance system. Higher camera counts equate to a need for more storage. New analytics systems make it easier for operators to manage video, but that video must be dependably stored and easy to access if and when it is needed. To keep up to date on the latest developments, we asked this week’s Expert Panel Roundtable: What’s new in video storage solutions?
While unpacking our bags from a trade show, it is interesting to consider the dominant themes and trends we heard and saw at the show. So it is with the recently concluded Global Security Exchange (GSX) show in Chicago, presented by ASIS International. Amid all the product promotion, training sessions, networking and tired feet at the show, what really stood out? We asked this week’s Expert Panel Roundtable: What was the big news at the GSX 2019 trade show in Chicago?
The high cost of thermal imaging cameras historically made their use more likely in specialised law enforcement and military applications. However, lower pricing of thermal imaging technologies has opened up a new and expanding market for thermal cameras in the mainstream. We asked this week’s Expert Panel Roundtable: What are the new opportunities for thermal cameras in mainstream physical security?