Aiphone Corp.

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  • 6670 185th Ave NE, Redmond, Washington, 98052, United States of America (USA)
  • http://www.aiphone.com
  • +1 (800) 692-0200

Aiphone Corp. Overview:

In 1970, Aiphone Company Limited (Japan) opened its first manufacturing plant in North America. That’s us, Aiphone Corporation. Celebrating over 50 years in business, we continue to be the most respected and reliable brand of security communication systems worldwide.

Far from a start‑up, our organization continues to impress our dealers and integrators – not only with enhanced technologies – but also with outstanding support that is unmatched by any other intercom manufacturer across the globe.

Our products are designed for your clients in a variety of industries, keeping unique challenges and needs at top of mind. We offer out-of-the-box solutions ranging from simple audio-only intercoms, sophisticated video entry systems, comprehensive IP multi-tenant video security systems with mobile apps, all the way to enterprise-level emergency communication systems. Our breadth of products offers a full spectrum of communication solutions for any customer, of any size.

About Us

We are your leading solutions provider for quality intercom systems. Known for design simplicity, technical excellence, and backed by award-winning customer support, our highly configurable intercom systems solve for a wide range of applications.

Superior Products

Aiphone's goal is to produce products that are engineered, manufactured, and tested with reliability in mind. Every Aiphone system is the result of painstaking attention to detail, offering contemporary design, and the finest quality hardware and circuitry. Technology you can trust.

Focused on Integrity

Our mission at Aiphone Corporation is to always conduct our business in a straightforward and ethical manner and to understand our obligation to be a responsible corporate citizen.

Our Team

Aiphone is made up of smart, dedicated, and hardworking individuals who consider each other to be family. We are engineers, technicians, customer support representatives, shipping professionals, operational team members, marketing specialists, and local sales experts – here to support our dealer channels and end-users.

  • Company Certifications
  • SO 9001:2015
  • Two time winner of the Demming prize for Quality (1981, 2018)
  • Products
  • Intercom
  • Video Entry
  • Two Way Video
  • Building/Site Communication
  • Entry Security
  • Emergency communication
  • CCTV
  • Access Control
  • IoT
  • Industries
  • Commercial Buildings and Campuses
  • Healthcare Security & Communications
  • Government
  • School/Educational (K~12 and Higher education)
  • Correctional Facility Solutions
  • Multi-Unit
  • Houses of Worship
  • Parking and Garages
  • Correctional
  • Elevator

Aiphone Corp. news

AiphoneCloud remote management at ISC West 2026

Aiphone, the global pioneer in security communication and access control solutions, will showcase expanded AiphoneCloud Remote Management capabilities and introduce AC Nio 3.3 at ISC West 2026. The updates enhance remote system configuration for commercial and property management applications, while AC Nio 3.3 introduces quality-of-life improvements and expanded access control functionality. Attendees visiting Booth #18109 can experience live demonstrations of AiphoneCloud Remote Management and the full portfolio of intercom and access control solutions tailored to the needs of each vertical market. Enhanced remote management for commercial projects The latest AiphoneCloud updates give security professionals a broader and more powerful remote configuration of the IX | IXG Series IP Video Intercoms including SIP integration, IP camera, and video management system. Technicians can now program the most popular features of the IP video intercom series, such as speed dial buttons, call destinations, and transfer routing, and all from a redesigned interface that makes commercial and multi-tenant deployments faster and more efficient.  "We listen closely to what our dealers and customers need, and that feedback is behind every improvement we make," said Sean Peterson, Director of Product and Marketing at Aiphone. "What we are bringing to ISC West this year is a direct reflection of that commitment to making our platforms work better for the people who rely on them every day."  Streamlined property management through AiphoneCloud Building on its Remote Management capabilities, AiphoneCloud now enables security professionals to invite property managers directly into the platform and delegate day-to-day site responsibilities. Property managers can be assigned basic access to handle tenant information and mobile app enrollment, or advanced access for broader intercom programming and device management. This gives property managers the independence to handle routine operations while keeping integrators in control of the system. AC Nio 3.3 update  AC Nio version 3.3 brings a broad set of updates that help integrators and their customers operate more efficiently and securely. These updates include automated access control workflows for smarter visitor management, automated scheduled reports, Microsoft Entra ID integration, and expanded credential support for system takeovers. Together, they offer stronger identity and access management and the ability to maximise existing investments. The latest update strengthens AC Nio as a modern, intuitive access control solution that improves day-to-day operations and safety. AC Nio licensing is now fully managed within AiphoneCloud, eliminating the need for a separate portal. One App for intercom and access control For sites running both IX | IXG Series IP Video Intercoms and AC Nio Access Control, AC Key functionality is now integrated directly into the IXG Mobile app, giving users a single app for intercom communication and access control. Enrollment is also simplified, with users registering through a secure email invitation link from AiphoneCloud.

Aiphone unveils remote management tools at GSX 2024

Aiphone, the global pioneer in intercom and security communication, announced the debut of AiphoneCloud and its Remote Management at the Global Security Exchange (GSX) 2024. The cloud platform is set to revolutionise IP intercom management for security integration professionals.  AiphoneCloud "We're excited to introduce AiphoneCloud, a platform designed to simplify the work of security integration professionals," said Sean Peterson, Director of Product, Marketing, and Support at Aiphone. "We are committed to continuing the integration and expansion of our offerings and services on the platform to provide our customers with the tools they need to excel in their roles."  Simplify security projects with AiphoneCloud   The platform streamlines subscription management, providing a centralised hub AiphoneCloud introduces a suite of powerful tools designed to simplify security system management and increase operational efficiency. With Remote Management, security professionals can configure, monitor, and troubleshoot Aiphone IP intercom systems from anywhere at any time. Additionally, AiphoneCloud's on-demand system design tool, QuikSpec, enables security integrators to create customised solutions tailored to their client's unique needs. The platform streamlines subscription management, providing a centralised hub for the activation and renewal of services.  New telephone entry kit   The new telephone entry kit simplifies installation by combining key components into a single box set, including an IXG-DM7-HIDA entrance panel, an IXGW-TGW Cloud  Gateway, and a SIM card. This kit allows users to communicate and unlock doors remotely via a telephone keypad or the IXG App. By activating the cellular data plan on AiphoneCloud for the Cloud Gateway, security integrators can begin utilising remote management to service and support their clients’ systems.   The AC Series - enterprise-grade access control An intuitive and scalable access management solution for medium-sized businesses In addition to AiphoneCloud, Aiphone is showcasing the AC Nio access control management software at GSX. An intuitive and scalable access management solution for medium-sized businesses seeking enterprise-level features and benefits. Pair with any Aiphone intercom solution for an added layer of protection and control.  Visit at GSX 2024  Experience Aiphone solutions, including the IX | IXG Series IP Video Intercom System integration with i-Pro and Genetec, at Booth #1186 during GSX 2024 from September 23rd to 25th. See firsthand how Aiphone can transform security and communication systems.

ESX 2024 innovation award winners highlighting next-gen products and services

The Electronic Security Expo (ESX) is proud to announce the winners of the 2024 Innovation Awards, recognising excellence and innovation within the electronic security and life safety industry. These prestigious awards highlight next-generation products and services that present significant growth opportunities for integrator companies. A comprehensive set of criteria An independent panel of judges selected the winners based on a comprehensive set of criteria, including ingenuity, applicability, response to market needs, and more. The 2024 ESX Innovation Awards Judging Panel, led by Preston Atkins, Systems Engineer at Certified Alarm Co. of AL Inc., also included Richard Tampier, VP of Everon Solutions, Jamie Byrd, VP of Business Development at Security Central, and Gregory R. Breyer, Director of Fire Business Development at Zeus Fire & Security. ESX extends its gratitude to these judges for their dedication and expertise in recognising forward-thinking ideas within the security industry. Efficiency and profitability "The ESX Innovation Award winners showcase the industry's pioneering-edge advancements,” explains ESX Chairman, George De Marco. “These innovative products and services are driving efficiency and profitability. Congratulations to this year's outstanding innovators for shaping the future of security and life safety technology." 2024 ESX Innovation Award Winners ESX congratulates the visionary companies behind these breakthrough technologies. Winners are listed in alphabetical order by category: Access Control/ ID Systems Readers / Keypads AC-2DM by Aiphone Fire/ Life Safety Detection Appliances – Smoke / Heat / Gas Detection Services FireProtect 2 RB (Heat/Smoke/CO) UL Jeweller by Ajax Systems Cellular / Radio Communications Super Dual ™ StarLink Fire Max2 Supervised Dual SIM/ Dual Path Communicator by NAPCO Security Technologies Inc. Installation/ Service Tools Tools / Testers Camerashine Surveillance Cleaning Kit– Clean Any Camera Safely from the Ground by Camerashine Systems Design / LifeCycle Maintenance – Commercial System Surveyor 2.0 by System Surveyor Intrusion Systems Outdoor Detection MotionCam Outdoor (PhOD) Jeweller by Ajax Systems Monitoring (Central Station) Alarm Monitoring for End User Patented Becklar Engage Platform– an AI-Powered Platform that Makes a Difference in the Moments that Matter by Becklar Smart Home IT / Networking Araknis 920-Series Switch by Snap One Home Automation / Home Control Systems Control4 Halo Touch Remote by Snap One Specialty Products & Services Power Supplies & Batteries CP1500PFCRM2U PFC Sinewave Short-Depth UPS System by CyperPower Systems Video Surveillance Managed Video Advanced Interactive Video Monitoring and Remote Guarding Solution – Eyeforce by Becklar Video Analytics Alarm.com: AI Deterrence (AID) by Alarm.com Video Management Software Eagle Eye 911 Camera Sharing/ Eagle Eye 911 Public Safety Sharing Complete by Eagle Eye Networks Megapixel / HD Cameras First Alert VX3 HD Outdoor Camera by Resideo IP Cameras TurretCam (8 Mp/2.8mm) by Ajax Systems The ESX Innovation Awards continue to spotlight the innovative efforts of companies that are shaping the future of the security and life safety industry. The awards ceremony will take place during the ESX 2024 Expo, where attendees can explore these innovative products and services. TechVision challenge TechVision Challenge is an opportunity for manufacturers and service providers The TechVision Challenge is a Shark Tank Style Competition held at ESX where judges recognise outstanding products and services that drive the electronic security and life safety industry forward. The TechVision Challenge is an opportunity for manufacturers and service providers to come up with innovative end-user offerings and tools that help dealers, integrators, and monitoring professionals become more efficient and profitable. Judging criteria The selection of the winner is based on specific judging criteria that include: Features & Functions Aesthetic & Design Qualities Groundbreaking or Innovative Improving End User Experience Overall WOW Factor Improves Efficiency Increases Company Value Regulatory Compliance It is up to each contestant to prepare their presentations for the competition and the TechVision Challenge judging criteria will be used to determine what product or service will be named Best of Show for ESX 2024. Interactive judging panel In 2024, 9 participants from the Innovation Awards judging process were invited to compete in the TechVision Challenge and an interactive judging panel of a minimum of 3 judges watched the presentations. The judges then have up to 12 minutes for each presentation to judge each product. In 2024, they had incredible products in the competition for “Best of Show”, but the ultimate winner was Ajax Systems for the FireProtect 2 RB (Heat/Smoke/CO) UL Jeweller with runner-up Eagle Eye Networks for their Eagle Eye 911 Camera Sharing/ Eagle Eye 911 Public Safety Sharing Complete.