Retail security - Expert commentary
In the field of access control, face recognition has come a long way. Once considered too slow to authenticate people's identities and credentials in high traffic conditions, face recognition technology has evolved to become one of the quickest, most effective access control identity authentication solutions across all industries. Advancements in artificial intelligence and advanced neural network (ANN) technology from industry leaders like Intel have improved the accuracy and efficiency of fa...
While the foundation of autonomous retail has been built up over the past few years, it is only now that retailers are beginning to fully experiment with the technology. There were an estimated 350 stores globally in 2018 offering a fully autonomous checkout process, yet this number is forecast to increase dramatically with 10,000 stores anticipated by 2024. This acceleration in the growth of unmanned retail stores has, in part, been boosted by the COVID-19 pandemic and a demand for a more cont...
The past year has elevated consumer awareness about personal safety, from COVID-19 issues to social unrest, making safety top-of-mind and the need for personal safety solutions, even more prevalent. In addition, consumers spent more time at home, as schools closed, events were canceled and remote work increased. This prompted two major shifts that, in my opinion, most significantly opened the need for and raised the popularity of mobile safety solutions. Demand for grocery and food delivery...
Intrusion alarm systems are currently facing a growing number of potential error sources in the environment. At the same time, alarm systems must comply with increasingly demanding legal requirements for sensors and motion detectors. As a future-proof solution, detectors equipped with Sensor Data Fusion technology raise the level of security while reducing the risk of cost- and time-intensive false alarms. This article provides a comprehensive overview of Sensor Data Fusion technology. Anti-mas...
Martyn’s Law (also known as ‘Protect Duty’) could forever change the landscape of event security if changes to legislation are passed. Some would argue it already has. In 2017, just as concertgoers were leaving the Manchester Arena, a terrorist detonated an improvised explosive device in a suicide attack killing 22 and injuring more than 250. The mother of one of the victims, Martyn Hett, has tirelessly campaigned for tighter security and a duty of care to be placed upon venu...
Small and medium businesses of all kinds encountered unprecedented challenges during the COVID-19 pandemic. And now that businesses have reopened, they are facing new obstacles through each stage of recovery. Business owners need to look for solutions that can help them manage these issues now and beyond. Challenges ranging from lack of cash flow to staffing challenges to IT security issues for businesses with remote workers can be lessened by security and automation solutions. One of the main...
Amongst the many negative consequences of the pandemic is a rise in violent and abusive behaviour across society. Health workers have experienced it on a regular basis. So too have police officers and public transport workers. Unfortunately, violence and abuse towards shop workers is also endemic in British society. To address this problem which, in truth, has been on the rise since long before the emergence of COVID-19, we need better deterrents. The ability to prosecute these offences is one...
COVID restrictions across the UK are slowly easing and many public venues, including stadiums, are beginning to reopen following a year of closures and uncertainty. According to recent ONS figures, criminal offences – excluding fraud and computer misuse – dropped significantly during the lockdown periods of 2020. In fact, 25% less crime was reported in April 2020 compared to the same month in 2019. However, as lockdown measures eased each time, crime levels quickly crept up, sadly e...
Supermarket employees have been the hidden key workers of the past year, keeping shelves stocked and queues under control as panic buying gripped the nation. As a result of being expected to enforce face covering and social distancing regulations, they also been asked to act as de-facto security guards alongside their existing duties. This is problematic as many employees have never had to deal with this kind of responsibility before, let alone received any conflict de-escalation training. In o...
This year has brought about changes in virtually every sector. As with other frontline industries, the security sector has been tested more than those able to move entirely to remote working. While the promise of a vaccine means an end is in sight, the post-COVID era will not bring with it a return to the ‘normal’ we knew before the pandemic. Organisations have adapted, becoming more resilient and agile and this will have lasting effects. The coming months will continue to be testi...
The explosion of artificial intelligence used to enhance business processes, propel innovative products, and further automation has touched essentially every industry to date. The security sector, notable for its maturity and complexity, is not exempt from the AI tidal wave. In fact, quite the opposite, the security sector and more specifically the domain of video surveillance have seen an emergence of AI-powered solutions both hardware and software. The widespread adoption of IP cameras, clou...
For decades, the nature of global safety has been evolving. From physical security threats like large-scale terrorist attacks and lone actor stabbings to chemical threats such as the Salisbury poisonings and even microbiological threats such as COVID-19, new challenges are constantly arising and the threat landscape we operate in today is constantly changing. Compounding the complexity of the security issues is the complexity and nature of attacks. With the economic downturn, there is the tradi...
The role of physical security has expanded and grown rapidly over recent years. Below are some of our observations, particularly throughout the pandemic, and a look towards the changing times ahead. The new era of physical security The role of private security has shifted dramatically over the last decade and beyond. Historically, the focus was on protecting assets such as property and goods, but more frequently now the sector is being asked to play an even bigger role in protecting the...
It's a very common purchase for people to seek a smart security camera to remotely link them to their home whilst at work. Now the emphasis has shifted, with a lot more people working from home, business owners should consider a surveillance device to deter would-be thieves, protecting valuable equipment crucial for businesses to operate successfully. A robust security camera setup can aid existing security staff, and give business owners peace of mind out of h...
This year has been characterised by uncertainty and extraordinary strain, which has fallen heavily on all manner of key workers. Alongside our celebrated healthcare professionals, carers and the emergency services, those working in essential retail have proved themselves to be the backbone of our society during this challenging period. As people try to grasp onto normality and cope with the unexpected changes taking place in every aspect of their lives – including the way they are allowed...
For bricks and mortar retailers, there’s no going back to how it was anytime soon. Even before the COVID-19 pandemic and economic crisis, they had been fighting a fierce battle against online shopping and significant e-commerce players. The high street has done a pretty good job of evolving over the years. From its humble beginnings in the late 19th century to its boom in the late 20th, it’s constantly adapted to meet changing consumer needs. The risk to retail But, i...
Healthcare professionals around the world are beginning to identify a range of COVID-19 related mental health issues that are certain to create new challenges for society. People are in serious distress about the pandemic itself, because of the devastating second and third-order effects of record unemployment and the overall negative economic impact. Safety and security professionals must be prepared to meet the challenges of a ‘new normal’. The new normal is not the old normal. Soc...
A total of £1.6 billion worth of goods are reported as ‘lost’ to in-store theft in supermarkets each year, with figures increasing steadily. The presence of self-checkout systems have increased in supermarkets, as well as other industry retailers. By 2021, we’re globally on track to have 468,000 self-checkout machines in operation, nearly double the 240,000 in existence since 2016. While this increase comes with such benefits as reduced wait times for customers and staff...
The COVID-19 pandemic has presented an unprecedented challenge to businesses. From retail stores to office buildings to warehouses and construction sites, a big question looms: how can landlords, executives, and employers ensure their facilities don’t contribute to the spread of the virus? A low-tech solution - the face mask - has become a leading preventative measure. But, a high-tech solution is necessary to ensure that everyone is wearing them. Cameras powered by artificial intell...
The early stages of the reopening of the British economy are underway following the Government’s announcement in mid-May that some people could return to work if they were unable to work from home. Workers in manufacturing and construction are among the first to return to the workplace, with other industries on standby. Should the data from the easing of the lockdown allow it, other businesses are gearing up to reopen at the start of July. Security has a pivotal role to play in mitigating...
You are not alone: operators everywhere are asking themselves what are they going to do? How are they going to get back to business, and fast? How are they going to cost-effectively operate with all the new safety requirements that have arisen as a result of COVID? How are they going to ensure it all gets done for the safety of customers and staff? How are they going to protect their brand from the negative exposure of being identified as a property with a reputation for COVID? The economic imp...
Technology has played a vital role in how businesses have enabled their employees to work productively from home during the COVID-19 pandemic. For those of us who can do our jobs from home you only have to look at the ‘Zoom Boom’ to see how much our working lives have changed compared to the beginning of the year. Despite the fact that those companies that can are now productively and efficiently operating remotely, the country is now facing the next challenge in this crisis: how to...
Artificial Intelligence. You’ve heard the words in just about every facet of our lives, just two words, and they’re quite possibly the most moving, life-changing words employed in everyday conversations. So what exactly is AI, who currently uses it and should be using it? What is AI? AI is a powerful way of collecting, qualifying and quantifying data toward a meaningful conclusion to help us reach decisions more quickly or automate processes which could be considered mundane or rep...
On November 2019 in Stockton, California, surveillance footage found that vandals shot out glass windows and doors in many places in a small business complex (FOX40). The intruders broke in only to leave with nothing, proving their intent was solely to vandalize the property. Meanwhile, it was reported that a trio of ATM thieves struck around 9 times across many different locations inside Brooklyn and Queens within just over a month in fall 2019 (ATM Marketplace). On average, the cost of vandal...
Rodrigue Zbinden, CEO at Morphean, discusses the business benefits from merging video surveillance and access control technologies as demand for ACaaS grows. The big question facing businesses today is how they will use the data that they possess to unlock new forms of value using emerging technologies such as the cloud, predictive analytics and artificial intelligence. Some data is better utilised than others: financial services were quick to recognise the competitive advantages in exploiting...
Artificial intelligence (AI) is improving everyday solutions, driving efficiency in ways we never imagined possible. From self-driving cars to intelligent analytics, the far-reaching impacts of Deep Learning-based technology empower human operators to achieve results more effectively while investing fewer resources and less time. By introducing AI, solutions are not merely powered by data, but they also generate valuable intelligence. Systems which were once leveraged for a narrow, dedicated pu...
With the recent news headlines about store closures and the collapse of well-known chains, alongside clear adjustments in business strategy amongst established high street favourites, there is no denying that the UK retail industry is under huge pressure. A recent report suggests growing issues are leading some retailers to increase risk-taking in the supply chain. But here, Steve Bumphrey, Traka UK Sales Director, looks at ways to help retailers embrace the storm, including paying attention to...
The past decade has seen unprecedented growth in data creation and management. The products and services that consumers use every day – and the systems businesses, large and small, rely on – all revolve around data. The increasing frequency of high-profile data breaches and hacks should be alarming to anyone, and there’s a danger data security could worsen in the coming years. According to DataAge 2025, a report by IDC and Seagate, by 2025, almost 90% of all data created in t...
In 1973, a brilliant economist named E.F. Schumacher wrote a seminal book titled ‘Small Is Beautiful:’ taking an opposing stance to the emergence of globalisation and “bigger is better” industrialism. He described the advantages of smaller companies and smaller scales of production, highlighting the benefits of building our economies around the needs of communities, not corporations. In almost every industry or market that exists in the world today, you're like...
With increased demands being placed on safety and security globally, and supported by advancements in IP cameras and 360-degree camera technology, the video surveillance industry is growing steadily. Market research indicates that this worldwide industry is expected to reach an estimated $39.3 billion in revenue by 2023, driven by a CAGR of 9.3 percent from 2018 to 2023. Video surveillance is not just about capturing footage (to review an event or incident when it occurs), but also about data...
