For the first time in Europe, bodycams have been deployed in public transport on a nationwide level. Dutch railway company NS has equipped 700 safety and service employees with Zepcam bodycams that they can use in unsafe situations to increase safety and prevent escalation of violence and aggression.
Large scale bodycam deployment
Body worn video is mostly used by police, other law enforcement and first responders. However, there is a growing demand for this technology to be used in other sectors like public transport, in order to increase the safety of employees and passengers. In the Netherlands for instance, the number of people who are victims of an annoying violent incident in public transport has increased from 13.5 percent in 2016 to 15.5 percent last year, according to research centre CROW.
It’s the first time a public transportation organisation deploys bodycams on such a large scale within the EU
Dutch Railways (NS) approached Dutch tech company Zepcam to develop bodycam solutions for its safety and service employees. These workers monitor the train stations and approach people who are for instance dodging the fare, behaving aggressively or otherwise causing problems. Thanks to the bodycams, they now can record situations for further investigation and prosecution purposes. Zepcam has over 400 customers in 45 countries, including the police forces of Germany, Netherlands, Switzerland, Hong Kong and Singapore, and already supplies mobile video and bodycam solutions to local public transport companies like Movia in Denmark, SBB in Switzerland, SNCF and Veolia in France and Arriva in the UK. At Dutch Railways, it’s the first time a public transportation organisation deploys bodycams on such a large scale within the EU.
Benefits of bodycam solutions
According to Marjolein Maasland, representative of Dutch Railways, the new bodycams are comfortable to wear and easy to use. "I believe that the bodycam can help employees positively influence an escalating situation and possibly even prevent an incident," she states.
CEO Bart van der Aa of Zepcam: "We are very proud to be the ones helping Dutch Railways’ safety and service personnel and their passengers decrease violence and prevent escalations. A growing number of organisations is discovering the benefits of our bodycam solutions for application in busses and subway trains and stations. We aim to make public transport safer all over Europe."
