3xLOGIC, Inc. - Experts & Thought Leaders

3xLOGIC, the foremost provider of integrated and intelligent security solutions, has launched VIGIL 13.5, the latest update to its VIGIL Video Management System (VMS). The new release introduces AI Bridge and Face Recognition, allowing organisations to deploy advanced AI-powered video analytics and security intelligence without replacing existing camera infrastructure. VIGIL 13.5 has been designed to support users who wish to improve operational awareness, automate security workflows, and modernise surveillance capabilities while maximising their existing investment. AI Bridge brings AI analytics to legacy ecosystems AI Bridge is a hardware layer that runs deep learning analytics on video from existing IP cameras. It applies edge-based deep learning analytics to existing IP camera deployments, enabling standard cameras to deliver intelligent detection and real-time alerts without the cost and disruption of a complete hardware refresh. For dealers and integrators, AI Bridge creates new opportunities to bring AI capabilities into existing customer environments while reducing barriers to adoption. Organisations can extend the life of their current camera infrastructure, accelerate AI adoption, and build a future-ready surveillance strategy without undertaking costly rip-and-replace projects. AI Bridge supports a broad range of AI-powered analytics, including person, vehicle, object, perimeter and loitering detection, dwell time, people counting, and fall detection. This makes it particularly attractive to retailers, educational institutions, healthcare, hospitality and entertainment, warehouses, and smart city leaders. Object detection, for example, can help operators track unexpected vehicles on an academic campus or warehouse yard.  Fall detection ensures a quick response if a person in a clinic or resident in a care home falls, while entry and exit detection will alert to possible absconding. This ensures individuals remain safe while staff can continue their duties with peace of mind that the system will alert them to any unusual behaviour or emergencies.  In retail settings, people-counting can improve wait times and queue management in a store, ensuring a good customer experience. Intrusion detection can secure back offices and stockrooms, and dwell times can tell leaders what areas of a store are most popular.  Vendor-neutral offers greater flexibility The platform is vendor-neutral, supports mixed camera environments, and can be centrally configured through the VIGIL Server Management Utility (VSMU). Customers can also combine AI Bridge along with 3xLOGIC's Edge-Based Deep Learning cameras within a single VIGIL deployment, providing a flexible approach to modernisation across hybrid environments. Supporting proactive security VIGIL 13.5 also introduces Face Recognition capabilities to the VIGIL platform, helping security teams move beyond passive video monitoring to responsible, proactive awareness. Using edge-based AI processing, the feature allows organisations to create secure local watchlists, receive real-time alerts when persons of interest are detected, rapidly search recorded footage, and automate workflows based on facial recognition events. Designed with privacy in mind, facial recognition processing takes place at the edge, helping organisations maintain control of sensitive data while improving investigation speed, situational awareness, and employee efficiency. Part of the wider ecosystem The latest release integrates seamlessly with the wider 3xLOGIC ecosystem, including VIGIL CLOUD, PACOM VIGIL CORE and SONITROL CORE, inviting users to deploy AI analytics across on-premises, cloud and hybrid environments. AI Bridge is available as either a perpetual license for on-premise deployment or as a subscription through VIGIL CLOUD, giving customers the flexibility to align deployment with operation and budget requirements. Mike Poe, Director of Product Management at 3xLOGIC said: "AI is helping organisations unlock more value from the infrastructure they already own. Now, with VIGIL 13.5, customers can add powerful AI analytics and facial recognition to existing camera deployments without the cost and disruption of replacing their entire surveillance estate. Whether they're looking to improve security, increase efficiency or begin their AI journey, VIGIL 13.5 provides a practical and scalable path forward."

3xLOGIC, Inc., a major provider of integrated, intelligent security solutions, and a three-time Deloitte Technology Fast 500 winner, announced that Panda Restaurant Group, Inc. (parent of Panda Express, Panda Inn, and Hibachi-San) has completed deployment of 3xLOGIC’s VIGIL Trends Business Intelligence software to all of its North American locations.  Interface Security Systems, headquartered in St. Louis, Missouri, is the integrator and overall project manager for this ambitious endeavour. Largest family-owned restaurant Panda Express is the largest family-owned restaurant in America, with more than 2,000 stores globally, 35,000 associates and $3 billion in sales. Since it was established in 1983, Panda has steadily grown with roughly 125 stores opening each year. Privately owned and operated, the restaurant is guided by the core values of its co-founders and co-CEO, Andrew and Peggy Cherng and is dedicated to developing its team members and giving back to the community. Business intelligence solutions “As an industry leader, Panda Express’s culture sets an expectation of best-in-class results,” explained Lyle Forcum, executive director of asset protection at Panda Express. “Accordingly, we needed a state-of-the-art business intelligence solution to provide us with truly actionable information. Intelligence we can act on is central to Panda’s business strategy, which focuses on meeting high standards through continuous operational improvement.” Starting in August 2017, 3xLOGIC and Interface Systems worked with Panda Express to customise Trends to meet the company’s unique, comprehensive needs. Interface began system deployment in QI 2018 with the first location going live in March 2018. Presently, Trends is deployed at 1,960 locations and has been integrated with existing Interface video surveillance and alarm systems. Tracking and improving operations “It was impressive that we were able to integrate Trends so seamlessly with existing intrusion and video systems,” said Sean Foley, senior vice president of national accounts at Interface Systems, “and the entire solution was rolled out without a single technician visiting any store.” Unlike many retail BI implementations, the focus at Panda Restaurant Group is not solely on retail loss prevention, but also on tracking and improving all operations at every store. Here are some of the key elements of store operations that Trends enables Panda to monitor, track, and improve: People Development: To set its people up for success, store managers are able to review all transactional behaviour and address opportunity areas with employees within two days. Comparing Store Performance: The store managers’ Trends dashboard shows very clearly how the restaurant is performing compared to other stores in the region and to their prior month’s performance. Optimising Store Efficiency: Trends visually displays how many people are working per hour, what job they are facilitating, and the revenue generated per hour. Monitoring Intrusion Data: Trends provides intrusion data, which shows in a very simple display when stores are opened and closed, deliveries are made, cleaning is done, and whether the store is being remotely armed and disarmed. Tracking Cash: Panda Express can track currency, how much is in the safe and when it was last counted, as well as petty cash spend along with scanned receipts for purchases. Custom Dashboards: The system provides an array of dashboards for all levels in the organisation that give an at-a-glance or drilled-down overview of an employee’s priorities and responsibilities. “At Panda, safety and loss prevention are key priorities in executing great operations,” said Lyle Forcum, executive director of asset protection at Panda Express. “We worked with 3xLOGIC and Interface for over a year to implement a highly-customised solution to meet these priorities. Now, we have a cutting-edge tool deployed across the entire enterprise that we can all be proud of.”

3xLOGIC, the major provider of integrated and intelligent security solutions, has unveiled the InterACT Camera Series, a powerful new video surveillance solution. Combining high-definition imaging, edge-based deep learning analytics, and integrated deterrence features, InterACT proactively prevents crime before it takes place. Designed for businesses of all sizes in sectors such as retail, education, hospitality, and construction, InterACT cameras detect and respond to threats in real time, helping organisations deter loitering, reduce perimeter breaches, and improve response times, all remotely managed through 3xLOGIC’s VIGIL 13 platform. Edge-based analytics Edge-based deep learning analytics detect and classify objects with exceptional accuracy Edge-based deep learning analytics detect and classify objects with exceptional accuracy, minimising false alarms caused by moving foliage, shadows, or small animals. Analytics can be configured on-demand and remotely via VIGIL Server Management Utility (VSMU), saving installer time on-site and ensuring the system adapts as the environment changes. Different site needs Using VIGIL Client dwell zones, if an object is then detected within a set zone for a defined period of time, the camera will automatically play an audio message, for example, “You are trespassing, leave immediately”, flash white or red and blue lights, allow live operator talk-down, or sound a loud siren. This deters theft, loitering and anti-social behavior, protecting entrances, car parks, assets, staff and customers. The detection zones and alert rules can be customised to different site needs - to address requirements at a particular time of day, for example - and can be managed remotely. High-definition video InterACT cameras deliver clear, high-definition video, capturing true-colour footage InterACT cameras deliver clear, high-definition video, capturing true-colour footage even in challenging lighting conditions such as shadows, backlight, or nighttime environments. This ensures that critical visual details, such as vehicle or person identifiers, are accurately captured to enhance situational awareness and ground team responses while providing evidence for post-event investigations. The cameras are ONVIF-compliant, enabling unified incident detection and responses across multiple sites or when collaborating with third parties such as law enforcement. InterACT camera series Mike Poe, Director of Product Management at 3xLOGIC said, “We’re delighted to bring the InterACT camera series to the market as a game-changer for proactive crime prevention and team effectiveness.” “With InterACT, Security teams have the tools they need to act with confidence and insight, in real-time, stopping incidents before they escalate and gathering data for investigations and long-term decision making.” “For installers, the ability to configure and manage analytics remotely means faster deployment, reduced site visits, and added value for customers through intelligent, edge-driven detection.”

A multi-factor authentication is a layered approach that requires users to provide two or more verification factors, such as credentials, to gain access to data and applications. If one of the credentials is compromised, the thinking goes, an unauthorised user will still be unable to meet the second authentication requirement and will be denied access to a targeted physical space, computing device, network, or database. Cybersecurity applications have long embraced the idea of MFA, which is also now more common than ever in the physical security space. We asked this week’s Expert Panel Roundtable: How does multi-factor authentication impact the security marketplace?

Like any year, 2022 was full of surprises for the physical security industry. Adapting to supply chain shortages, lightning-fast technology development, and changing occupancy patterns in a shifting labor market were just a few of the factors that kept security professionals guessing in 2022. Wonder what the new year will hold? We asked this week’s Expert Panel Roundtable: What will be the biggest surprise for security in the year ahead (2023)?

As cloud-based systems become more common, Video Surveillance as a Service (VSaaS) is becoming mainstream in the physical security marketplace. There are certainly benefits for manufacturers and end users, but we asked our Expert Panel Roundtable to focus on the benefits to the dealer channel. We asked this week’s Expert Panel Roundtable: What is the impact of video surveillance as a service (VSaaS) on security integrators?