Articles by Bernard Parsons
Today, customers are demanding immediacy, personalisation and seamless services from their providers and our desire for instant gratification means that those servicing the public need to provide easy, fast, smooth and continuous ways to meet customer expectations. This is where interactive kiosks can really help organisations to deliver a high level of service in an easy to use, automated way. In recent years, kiosks have fast gained popularity, not only because they enhance customer satisfac...
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