| Wendy Ficken, Southern Area Sales Manager at Pecan CCTV|
Pecan CCTV recently promoted Wendy Ficken to Southern Area Sales Manager. Although she may not have been a familiar face to Pecan's customers in the past her voice certainly will be as the twenty-six year old has been with the company since 2004 working in the internal sales office.
Wendy, who is clearly enjoying her move from Internal Sales to External Sales, told us: Over the past four years I'd developed great working relationships over the phone so when the opportunity came for me to meet our customers ‘face-to-face' I jumped at the chance."
Before joining Pecan CCTV's parent company, Stortech Electronics Ltd., Wendy completed a Business Studies course at APU University, and this combined with her extensive product knowledge is proving a real benefit to Pecan's customers, especially when a bespoke security solution is required.
Wendy continued: "Listening to what our customers want is really important and being able to offer them the expertise and knowledge to develop a specific solution is very rewarding - especially when it results in us introducing a new product into the range."
"I enjoy working for Pecan because of the amount of support you get. Having ‘been there and done that' I recognise just how important it is for the external sales team to have good working relationships with the staff in the office. It's great to be part of a company where everyone works together as a team to ensure we all do everything we can to give our customers the best possible service."
Although she may not have been a familiar ‘face' to Pecan's customers in the past, her voice certainly will be
Pecan CCTV Sales Director, Jess Johns said: "Wendy's well-earned promotion is proof of our ongoing commitment to train and develop our staff to achieve their full potential. We also believe our flexibility and willingness to respond to the changing needs of our customers is crucial to our success which is why we will continue to invest in strengthening our sales capability throughout the UK."
Pecan is the trade name of the CCTV Division of Stortech Electronics Ltd who manufacture and distribute a comprehensive range of CCD camera systems and components. The company is a wholly owned subsidiary of Acal plc who are listed on the London Stock Exchange.