Z-Wave Alliance - Experts & Thought Leaders

The Z-Wave Alliance, the standards development organisation dedicated to advancing the smart home and Z-Wave® technology, is pleased to announce the schedule of events for the Z-Wave Spring Summit 2026. Taking place May 27-29, 2026, in Vienna, Austria, this event brings together leaders from across the entire Z-Wave ecosystem for three days of collaboration, discussion, planning, testing, networking, and education. The upcoming Z-Wave Spring Summit will feature a comprehensive schedule including a dedicated Unplug Fest, intimate fireside chat sessions, marketing and technical working tracks, interactive panels and a range of social and networking opportunities designed to unify the Z-Wave community. Recently certified devices The Z-Wave Spring Summit kicks off with Unplug Fest, the Alliance’s hands-on interoperability testing ground, refined for 2026 to focus on real-world deployment scenarios and large-scale network performance. This year’s event centres on the simultaneous operation of Z-Wave mesh and Z-Wave Long Range (ZWLR) networks within a live environment, demonstrating how diverse device types and network topologies can seamlessly coexist. Participants will test new and recently certified devices in dynamic conditions, reinforcing Z-Wave’s reliability at scale. Live demonstrations will highlight key capabilities, including: Simultaneous mesh and ZWLR operation on a single network Multiple networks operating in parallel in dense environments SmartStart commissioning for rapid, QR-based device onboarding Dynamic routing and Explorer Frames for automatic optimisation Multicast control for synchronised low-latency device response Low-latency device response While interoperability testing remains exclusive to members, select demonstrations during the Unplug Fest portion of the Spring Summit will be open to installers and non-members, offering a first-hand look at Z-Wave’s performance, scalability, and ease of deployment. Following Unplug Fest, the Summit opens with a full day of joint sessions designed to explore key industry trends and showcase the strength of the Z-Wave ecosystem. This portion of the event is open to Z-Wave Alliance members, as well as installers, developers, and non-members interested in working with Z-Wave. Key market trends The first day of sessions begins with a welcome address from Chairman Avi Rosenthal outlining the Alliance’s direction and key opportunities ahead, followed immediately by a member-driven fireside chat discussing the evolution of Z-Wave and the role of collaboration in driving the ecosystem forward. The day one agenda will also include sessions that address the Cyber Resilience Act (CRA), cover emerging innovations such as the Z-Wave Wake on Event End Node (WOEEN) role type, discuss the intersection between AI and the future of the intelligent home, and reveal key market trends and insights.   Member-exclusive working sessions The Summit concludes with a full day of member-exclusive working sessions across technical and marketing tracks, focused on advancing the Z-Wave ecosystem from both a product and market perspective. Key areas of focus include: User Credential Command Class v3 (UCCCv3), Aliro, and device evolution Z-Wave Certification and compliance Technical roadmap preview with new opportunity discussion Z-Wave Long Range (ZWLR) and market growth Marketing strategy and go-to-market execution Early bird registration Z-Wave Alliance members can take advantage of early bird registration for $399 USD through April 30, 2026. Beginning May 1, standard registration for the Spring Summit and Unplug Fest will be $599 USD. Installers, integrators and non-member companies interested in developing with Z-Wave can register for $99 USD, which includes access to select Unplug Fest demonstrations showcasing Z-Wave in action on May 27th, and the joint sessions on May 28th. Reference the posted agenda to see which sessions are available to non-member attendees. The Z-Wave Alliance thanks the generous sponsors who make the Spring Summit possible. Sponsors of the Spring 2026 event include: MK Logic (Gold) Silicon Labs (Gold) Trident IoT (Gold) Vision (Gold) Zooz (Gold) Aeotec (Unplug Fest Sponsor) BlueConnect Partners (Break Sponsor)

The Z-Wave Alliance, the standards development organisation dedicated to advancing the smart home and Z-Wave® technology, is set to make its mark at CES 2026 through an impactful mix of exciting panels and exhibition of Z-Wave Alliance member companies. All Z-Wave-related activities are set to be hosted within the new Z-Wave Alliance ballroom (Titian 2205), which will serve as a hub for innovation, collaboration, and industry insight at the show.  Ballroom arrangement The Z-Wave Alliance ballroom will feature a dynamic mix of Alliance members each showcasing innovative solutions that represent the best Z-Wave technology has to offer through dedicated tabletop exhibits. Attendees can also look forward to two engaging Fireside Chat panels where industry experts will participate in lively discussions centered around key smart home and IoT connectivity topics such as technology advancements, novel applications, and interoperability. Z-Wave Alliance exhibiting members  CleverK9 – CleverK9 is the developer of the patented next-generation Smart Safety Crate System an intelligent, connected dog crate designed using real canine behavioural science and advanced IoT technology. Their 2026 release will integrate remote access with live video, geofencing capabilities, smart-environment controls, smoke and fire monitoring, carbon monoxide (CO) monitoring, two-way communication, temperature regulation, behaviour and wellness tracking, emergency alerts, their proprietary Owner Arrival automation, and optional privacy-transition smart-glass technology. FireAvert – FireAvert is officially launching its Z-Wave compatible Auto-Stove Shut Off Devices. This creates greater interconnectivity between integrators and users. FireAvert multi-channel devices notify when smoke alarms are sounding, when the stove/appliances are left on/off, and when automatic shut off events occur. FireAvert with Z-Wave allows for customisability with configurable end points, bringing fire prevention to more homes and residents. Silicon Labs – Silicon Labs is redefining multi-protocol innovation with a live demo uniting Z-Wave Long Range and Amazon Sidewalk on the ZG28 SoC platform. The demonstration highlights how developers can design for both ecosystems using a single solution, enabling seamless communication between a gateway via Z-Wave Long Range (ZWLR) and Amazon Echo via Sidewalk.    Siterwell – Siterwell, a foremost in smart home safety solutions, will highlight its latest Z-Wave 800 Series devices at CES 2026. Featured products include advanced smoke, carbon monoxide, and combo alarms, along with a full range of complementary sensors for heat, water leaks, motion, and doors and windows. Vision – Vision, a manufacturer specialising in smart home solutions, offers products that enhance security, safety, comfort, and energy conservation and will showcase new healthcare-focused solutions at CES 2026. Zooz – Zooz will demo their latest Z-Wave Long Range devices, including an upcoming Motion Dimmer Switch with 2 built-in sensors and direct 3-way functionality. Their new Siren & Chime device with custom sound playback will be featured along with over 30 certified ZWLR products in the smart lighting, security, and automation categories.  Panels & media opportunities at CES 2026 The Z-Wave Alliance will host a series of exclusive events within the Z-Wave Ballroom designed to foster meaningful conversations and spotlight the latest in Z-Wave innovation. Anchoring the schedule are two Fireside Chat panels, held Tuesday, January 6 and Wednesday, January 7 at 4:00 PM PT, each followed by a networking reception. The sessions will feature expert insights into key trends shaping the smart home market: Tuesday, January 6 – Dominating Smart Locks with the Z-Wave User Credential Command Class (UCCC):Dive into how the UCCC standard is driving new levels of secure, scalable, and interoperable access control across the connected home ecosystem. This fireside will outline the full lifecycle of bringing a new Z-Wave standard to market and show why participation in technical working groups benefits companies even without an immediate use case. Attendees will learn how a new command class moves from proposal to certification, how teams navigate IP and interoperability considerations, and how collaborative engineering accelerates ecosystem-wide innovation. Wednesday, January 7 – The Responsive Home: Next-Gen Sensors, Open Standards, and the Future of Intelligent Security: Sponsored by ADT, this fireside chat dives into how next-generation sensing technologies and open standards are transforming the way smart homes perceive and respond to occupants. The session will explore the evolution from basic motion and contact sensors to today’s rich ecosystem of IR, radar, environmental, energy-aware, and multi-protocol devices—and how advances like Z-Wave Long Range (ZWLR) are enabling greater interoperability, range, and reliability. Attendees will gain insight into how traditional room and motion sensing is being reimagined, how sensor fusion is unlocking more intuitive experiences across lighting, climate, safety, and security, and how open standards are shaping the next decade of presence-driven intelligence while maintaining user trust and privacy.  Registration and seating Seating is limited for the Z-Wave Alliance Fireside Chats, and advanced registration is required. All sessions are open to registered CES attendees, attendance will be capped and available on a first-come, first-served basis.  To RSVP, please visit the Z-Wave Alliance CES 2026 landing page here. Additionally, the Alliance will host a private pre-show media and influencer breakfast offering early access to Z-Wave member exhibiting companies and sponsors, including CleverK9, FireAvert, Silicon Labs, Siterwell, Vision, WePower, XThings and Zooz. This invite-only event will be held in the Z-Wave Ballroom.

The Z-Wave Alliance, the standards development organisation dedicated to advancing the smart home and Z-Wave® technology, announces the continued expansion of Z-Wave Long Range (ZWLR) certification across the ecosystem.  With 125 ZWLR certified devices now in market, manufacturers are bringing long range, higher-capacity, and more reliable IoT connectivity to homes, multifamily properties, and commercial environments worldwide. The latest surge of certified products showcases how manufacturers are leveraging ZWLR capabilities to enhance range, security, and performance for next-generation smart home and building applications. ZWLR products features and benefits Significantly Extended Range: ZWLR supports direct wireless communication between the hub and devices over much greater distances than traditional Z-Wave, up to about 1.5 miles line of sight in ideal conditions. This means outdoor devices or ones far from the hub can stay connected without relying on repeaters. Star Network Topology: Unlike classic Z-Wave mesh networks that route messages via neighboring devices, ZWLR uses a star network, where each device communicates directly with the hub. This reduces latency and simplifies network behavior. Massive Scalability: ZWLR expands the network’s addressing space so a single hub can support up to 4,000 nodes, a much larger network than traditional Z-Wave’s limit. This makes it ideal for extensive smart home installations and commercial deployments. Optimised Battery Life: Devices dynamically adjust transmit power based on range needs, reducing unnecessary energy use and enabling long battery life, often up to 10 years on small coin cell batteries for many sensor types. Unmatched Security: Z-Wave S2 is an advanced security framework used in Z-Wave and ZWLR smart home networks to protect communication between devices (like sensors, locks, and controllers). It enhances device and network security through strong encryption, secure key exchange, and device authentication. Innovation driving forward “The pace of Z-Wave Long Range adoption this year has been remarkable,” said Bettina Roll, Z-Wave Alliance Certification Program Manager. “Manufacturers are not only embracing the performance benefits of ZWLR, but they’re also demonstrating how scalable, reliable connectivity can redefine smart home and building automation." "With 125 certified ZWLR devices across 30 plus categories in the U.S. and EMEA market, and 80% of the products currently going through certification seeking ZWLR, the ecosystem’s growth underscores the strength of open standards and the continued innovation driving the Z-Wave community forward.” New ZWLR certified devices Here is a baker’s dozen of new ZWLR certified devices: 2GIG, a Nice brand – The new GC Touch Security Panel advances the proven GC2e platform with a modern interface, faster performance, and an intuitive 7-inch touchscreen built for both professional installers and everyday users. With integrated Z-Wave 800 Series and Z-Wave Long Range, GC Touch delivers reliable whole-property coverage for security sensors, devices, and professional monitoring. Streamlined installation, two-way voice, and ZWLR-enabled connectivity make GC Touch a next-generation solution for single-family homes, MDUs, and light commercial applications. Aeotec – Aeotec’s new SmokeShield marks a major milestone as the first Z-Wave Long Range certified device available in the European market, setting a new benchmark for retrofit-friendly life-safety solutions. Engineered to pair with compatible Ei Electronics smoke detectors, SmokeShield extends communication range up to one kilometer, ensuring reliable alerting and system cohesion across larger homes, MDUs, and complex building layouts. By combining ZWLR performance with Aeotec’s proven design approach, SmokeShield gives installers a powerful way to modernise existing alarm infrastructure and deliver broader, more dependable protection without rewiring or replacing legacy hardware. Alfred – The new Alfred DB1 Pro Smart Door Lock introduces Z-Wave Long Range performance to Alfred’s professional-grade lineup, offering extended communication distance, fast responsiveness, and robust security for modern access control. Designed with modularity in mind, the DB1 Pro supports add-ons for Wi-Fi and ZWLR, giving property managers the flexibility to scale connectivity across single-family homes, rental properties, and larger MDU deployments. With flexible multi-access options and enterprise-level encryption, the DB1 Pro delivers reliable, property-wide management while maintaining Alfred’s focus on simple installation and a refined user experience. Smart Rent Alloy SmartHome – The next-generation Alloy Fusion (Gen 3) from Smart Rent combines a full-featured smart hub and thermostat into a single, streamlined device with a built-in 7-inch touchscreen for unified control of HVAC systems and Z-Wave smart home products. Equipped with Z-Wave and ZWLR, Fusion delivers extended wireless reach, fast responsiveness, and seamless integration across whole-home automation environments. With cellular, Wi-Fi, and Ethernet connectivity options and compatibility with most conventional and heat pump HVAC systems, Alloy Fusion provides a flexible, modern platform that simplifies installation and elevates the user experience for homeowners and property managers alike. FireAvert – FireAvert’s new Z-Wave Auto-Stove Shut-Off Device brings networked fire-prevention tools into the Z-Wave ecosystem, featuring Z-Wave and ZWLR, extending interoperable fire-prevention capabilities to connected homes and multifamily environments. The multi-channel design reports smoke-alarm activation, appliance on/off status, and automatic shut-off events, giving integrators clearer visibility into potential fire hazards. With configurable endpoints, the Z-Wave model enables tailored responses and system-level automation, making preventive fire safety easier to deploy across diverse residential settings. Home Assistant – The new Home Assistant Connect ZWA-2 is the most high-performing Z-Wave and Z-Wave Long Range adapter. The Home Assistant Connect ZWA-2 is no ordinary stick for connecting Z-Wave devices directly to Home Assistant. While other Z-Wave sticks typically measure below 10 centimeters, the antenna of the ZWA-2 is 31 centimeters long to optimise range, stability, and responsiveness and ZWLR provides a dependable and responsive connection to faraway nodes while also improving battery life. Jasco – Jasco expands its Z-Wave 800-Series and ZWLR lineup with two new devices designed for discreet monitoring and reliable whole-home control. The Jasco Slim Door and Window Sensor delivers fast, low-power open/close detection with extended ZWLR communication, SmartStart onboarding, and optional outdoor-rated housing for versatile placement across residential and MDU properties. The Jasco Z-Wave Long Range (800LR) In-Wall Smart Dimmer provides smooth lighting control, enhanced range, and built-in testing and repeater functions, giving installers a responsive and scalable solution for modern Z-Wave lighting applications. Jasco has a strong focus on long-distance performance, streamlined installation, and dependable smart-home automation. Rently – The Rently Z-Wave Plus and Z-Wave Long Range certified clutch-based smart deadbolt lock, Smart Bolt Armor MDL, brings enterprise-grade access control to multifamily rental properties through seamless integration with Rently’s Self-Guided Touring platform. With ZWLR enabling extended range and reliable connectivity, property managers can oversee hundreds of locks from a single interface. Residents benefit from flexible code-based, fob, Bluetooth, or app-driven entry, ADA-compliance, and strong UL-fire rating. Designed for easy installation and daily use, Rently Smart Bolt Armor MDL delivers streamlined move-ins and move-outs, supports leading property-management systems, and enhances resident convenience through secure guest access and long-lasting battery performance. Shelly – Shelly’s Wave Series brings Z-Wave Long Range performance to its portfolio of relays, dimmers, sensors, and smart plugs, delivering extended property-wide connectivity for residential, MDU and commercial deployments. By combining ZWLR with Shelly’s hallmark energy monitoring, fast local control, and Z-Wave S2-grade security, the lineup enables users to automate and monitor any device, appliance or circuit. The Wave Series also underscores Shelly’s commitment to multi-protocol support, giving users the flexibility to expand system range and reliability with next-generation Z-Wave connectivity. Trident IoT – Trident IoT has earned Z-Wave certification for its Z-Way Thin Gateway Controller SDK, marking a major milestone for developers building ZWLR-enabled gateways and controllers with lightweight RTOS platforms. The company’s solution simplifies device development and shortens time-to-market, while its expanded testing and certification services continue to strengthen the Z-Wave ecosystem. ULTRALOQ – The new ULTRALOQ Bolt Z-Wave extends the brand’s trusted smart-lock platform with the added range, responsiveness, and stability of ZWLR, delivering fast performance and dependable operation even at the edge of a network’s coverage. Built on Silicon Labs’ ZG28 platform and fully certified with Z-Wave Plus V2, S2 Security, and SmartStart, the Bolt combines strong encryption, exceptional battery efficiency, and mile-scale wireless reach. With effortless integration into Alarm.com, Home Assistant, and other leading Z-Wave ecosystems, the Bolt enables whole-home access control, unified automations, and an elevated user experience—reinforcing ULTRALOQ’s reputation for smart, reliable security. Yale / ADT – The Yale Assure Lock 2 Touch with Z-Wave 800 Series brings fast fingerprint access, strong encryption, and a refined, modern design to ADT’s connected security ecosystem. Paired with the ADT Base, which serves as the intelligent hub for sensors, detectors, and Z-Wave devices through Wi-Fi and cellular connectivity, homeowners gain a unified and responsive platform for secure entry and whole-home automation. The ADT Base enhances the experience with an integrated keypad, status-indicating LED halo, proximity activation, and 24-hour battery backup, while the ADT+ app allows users to manage the lock, arm or disarm the system, and control Z-Wave devices from anywhere. With Z-Wave Long Range readiness enabling extended reach and reliable communication, the combination of the Assure Lock 2 Touch and ADT Base delivers a seamless, future-ready entry and security solution for modern smart homes. Zooz – Zooz has expanded its Z-Wave Long Range line with several certified devices that broaden coverage for lighting, sensing, and power management. The new Zooz RGBW Dimmer connects to most 12 or 24 V DC LED strips and appropriate power supply, and when added to a Z-Wave Hub users can automate their daily routines and party nights. The new Zooz Siren and Chime device supports custom sound playback for flexible audio and visual alerts across larger properties. These are just two new devices that reflect Zooz’s continued focus on advancing practical, high-distance connectivity across core smart home categories. Z-Wave and ZWLR device sales continue to increase as homeowners become increasingly concerned with keeping their smart homes private and local without sending unnecessary data to third party clouds.

Industry experts predict that sensors in the home will reach a level of sophistication never considered in early versions of Smart Home. These devices will know when the house is empty and be able to shut off heating and cooling systems. Smart phone with geolocation will then tell it when the owner is on their way back so it can start adjusting the temperature to a comfortable level. And, it won’t just be lights that turn on and off. Sensors in washing machines will know that clothes have been put inside and will start the cycle at a time when costs are at a lower level.  The Smart Home market is also driving innovation in the form of Bluetooth low energy (BLE)-enabled locks for external doors on homes and adding mobile credential use to their offering. This in turn is driving volume in the wireless lock sector and having a positive impact on volumes and pricing in the commercial locking market. Data capture form to appear here! Wireless home automation As the home automation industry has expanded with an ever-growing number of devices and services, companies are placing bets on which wireless protocols will dominate. The past few years the leaders have been Z-Wave and ZigBee. Companies are also using a variety of other standards including Crestron’s Infinet, Insteon, and proprietary technologies such as Lutron’s ClearConnect. The home automation industry has expanded with an ever-growing number of devices and services The popular ZigBee and Z-Wave short-range wireless technologies have proven ideal for the kinds of home-area networks that are becoming prevalent. Based on the IEEE’s 802.15.4 personal-area network radio standard, ZigBee is an open wireless standard. Z-Wave was developed by Zensys (later acquired by Sigma Designs) as a proprietary wireless standard. Z-Wave’s wireless mesh networking technology allows nodes to communicate with each other directly or indirectly through available relays if they’re within range. Out of range nodes can link with each other to access and exchange information. A Z-Wave network can have up to 232 nodes. Some companies have sought to hedge their bets out of a desire to be more “manufacturer agnostic.” Bluetooth and Wi-Fi are gaining popularity with new low-power variations of these standards. Smart doors and their benefits Despite a wealth of features offered by the latest smart door locks — remote and location-based locking/unlocking; voice activation; timed access; emailed entry alerts; and integration with smart camera and lighting systems — most people still have limited knowledge of their capabilities. Only 14% of survey respondents described themselves as “very familiar” with what a smart lock can do. Even though most of them probably use smart access control solutions at their workplace. While smart video surveillance solutions that can impact home automation are still in nascent stages, the potential is immense. Modern video analytics and surveillance technology have the capability to offer convenience to the connected homeowner and lower energy consumption. By determining the optimum lighting, heating and cooling needs of a connected home, smart video surveillance technology can drive down energy-related costs significantly. Smart cameras will also have an impact on the need for DVR/NVR products in an automated home, as analytics-driven video surveillance solutions that generate large amounts of data will reduce the need for these devices. Another emerging element in home security is the use of drones The resolution of an advanced radar sensor Smart video surveillance technology can drive down energy-related costs significantly Today, the resolution of an advanced radar sensor is high enough to enable not only presence detection, but also to provide advanced features for security, automation and well-being, all in one. Imagine for example, that the security sensor installed in an elderly parent’s home could also detect a fall having occurred, monitor the breathing of a baby or even leaks in the wall. Due to the unique field of view that radar provides as well as the multi-functional potential, this technology will be the key to the awaited convergence of smart home functionalities and minimisation of home devices. A radar sensor’s accuracy and its ability to support wide functionality and applications are determined initially by its resolution, which is based on two key factors: bandwidth and number of channels. The wider the bandwidth and the more channels the radar supports, the more accurate the data received. Imagine the difference between a 1990s television model and a 4K 2018 television model: as the resolution is ever improving, the sharper and more detailed is the image. Drones as a security mechanism Another emerging element in home security is the use of drones. An Amazon patent outlines how its unmanned aerial vehicles (UAVs) could perform a surveillance action at a property of an authorized party. It would be “hired” to look out for open garage doors, broken windows, graffiti, or even a fire. The drone would only view authorized locations and provide information back to the homeowner. The idea is to deploy Amazon’s previously proposed (but not yet realized) “delivery drone” to provide surveillance of customers’ homes between making deliveries. In a “surveillance as a service” scenario, Amazon’s customers would pay for visits on an hourly, daily or weekly basis. Drones would be equipped with night vision and microphones to expand their sensing capabilities. Catch up on part one and part two of our smart home mini series.

There’s no question that the popularity of Do-It-Yourself (DIY) security and home automation products is on the rise. The reasons for the growth in DIY sales are numerous, including increased awareness of home automation products, fast set-up, limited (if any) installation costs, and interoperability with other smart security products. In fact, with the parallel rise of smart home hubs like Alexa and Google Home, many people are opting to attempt the set-up of smart home devices without any professional assistance. According to a 2018 Residential Security Market Report prepared by Parks Associates and Security Sales & Integration magazine, “More than 60% of installing dealers now report that DIY systems are biting into demand for their services.” But the rise in DIY is not entirely bad news for security and home automation installers and dealers. There are a number of ways to view this glass as half-full. Let’s look at a few of them. Increase in revenue for dealers With their lower cost and perceived ease of installation, DIY products have broken down barriers for additional purchaseThere are reasons for dealers and installers to be cheerful about the rise of DIY. For one thing, according to that same Residential Security Market Report from Parks Associates, residential security dealers are doing quite well. The report states, “In 2017, revenues were up an average 7.72% for security dealers.” What about installations? The report goes on to say, “For 2017, the average number of installs per dealer was 22 per month, compared to 17 per month in 2016.” So, revenues are up for security dealers, and at least part of the reason can be attributed to the fact that DIY products can raise overall awareness of and spur interest in other home automation and security products. With their lower cost and perceived ease of installation, DIY products have actually broken down barriers for the additional purchase, and installation, of complete, professionally installed systems. Wireless, connected smart locks For example, the sale of wireless, connected smart locks (viewed by some consumers as DIY) can lead to opportunities for further home automation product sales and professional installations. Connected smart locks can actually act as an extension of a smart hub or controller. They can be used to wirelessly communicate with and control all the devices that make up a home automation system, including lighting, entertainment, thermostats, air, alarms, shades and more. With their lower cost and perceived ease of installation, DIY products have actually broken down barriers for new security installations And they can do all this from a prime, convenient location – the front door, as well as other points of entry like the side or back doors. Plus, smart lock conversion kits like Kwikset Convert let homeowners easily bring home automation capabilities to their door without altering the aesthetics of the entry. Connected smart locks can allow homeowners to set up their home with custom scenarios, right before they step inside. For example, residents can program their lock so that every time they unlock the door, a foyer light goes on, temperatures begin to rise to a set level – even connected coffee makers can begin to make a cup. Portfolio of home automation products One of the best ways to mitigate the ‘threat’ of DIY sales is for dealers and installers to become more versatileSmart locks are just one example of the potential of DIY products to spark a homeowner’s interest in a wide range of other home automation devices, many of which would benefit from professional installation. One of the best ways to mitigate the ‘threat’ of DIY sales is for dealers and installers to become more versatile and offer a complete portfolio of home automation products. The larger the home automation offering, the more devices there are to sell and install, the larger the installation required, the greater the need for professional installation. Many homeowners who feel like they have a certain level of handiness will start by trying to do it themselves with a DIY product. But things don’t always go as planned, especially if they are attempting to set up a robust home automation system. First off, just because a product is DIY doesn’t mean that the old products that are being replaced are going to easily make way for the new. A DIY thermostat or smart lock might require that the old equipment (and possibly wires) get tugged out of the wall. Messy holes might need to be filled. Advantages of professional installation Even after the old system has been removed, homeowners planning on setting up a connected system may soon realise they don’t have the electrical skills or technological know-how to install and connect all devices, get a system programmed correctly, and get everything up and running smoothly. Professional installers have learned from experience; there’s very little that they haven’t seen before. With their years of experience, installers know the best way to automate a home and how to create a custom smart home experience Do-it-yourselfers might be able to solve problems by searching the internet and finding videos. But, then again, they might not. After going the DIY route once, many full-home automation system enthusiasts are beginning to realise that the best way to get things done right the first time is to leave the installation and set-up to a professional. Professional installers can and should bring an extra level of experience and guidance to the process. Their services should go beyond tech installation and also include interface design. With their years of experience, installers know the best way to automate a home – how to create a custom smart home experience that doesn’t make the user feel less than smart. Selling additional home automation products If a problem arises due to installation error, the DIYer does not have any recourse to correct these mistakesResidential security dealers who offer professional installation should be willing to embrace the DIYer who has attempted to do a self-install but has not been able to complete the process successfully. With an open mind to this scenario, they can save the day for the DIYer, as well as create an opportunity to sell additional home automation equipment that the DIYer may not have known to be available.  The disparity between DIY and professional installation also brings to light the fact that there are no ‘satisfaction guarantees’ and no ‘installation/labour warranty’ available when a home automation system is installed by a DIYer. If a problem arises with either the equipment connectivity due to installation error, or if a piece of equipment is installed incorrectly, the DIYer does not have any recourse to correct these mistakes. This may not be as critical if a DIYer installs a minor piece of equipment, but with something as critical as securing and protecting their home with a home automation and security system, most people want full peace of mind that everything has been installed correctly. Reduces connection instability According to a 2017 study by the analyst firm, IHS Markit, “The quality of the equipment is usually higher in professionally installed systems, and professional configuration and setup greatly reduces the potential for connection instability…” This is an issue that DIYers may come to realise over time. On the other hand, one issue DIYers may recognise right away, especially if they are attempting to connect multiple devices, is that the connectivity may be inconsistent. Professionally installed devices operating on a wireless protocol might deliver better, consistent, longer-range connectivity IHS Markit explains that, “DIY systems rely on open protocols and Wi-Fi connectivity that can sometimes be unreliable, creating connection issues. Some of the sensors can become unrecognisable to the system, requiring intervention from the user. In contrast, professional wireless systems rely on UL- or EN-certified equipment to operate on the basis of proprietary frequency, enabling them to work with the control panel much more seamlessly.” In other words, professionally installed devices operating on a wireless protocol, even an open-source protocol like Z-Wave, might deliver better, consistent, longer-range connectivity, and fewer headaches. Not everyone is a DIY customer There are customers who want someone to install the devices correctly and help them learn how to use and maintain themThere’s no doubt that there’s a segment of the security and home automation market that loves to spend their free time doing their own home improvement. They are watching videos, reading how-to books and manuals, and enjoying every minute. There’s also a segment of the market whose top goal is to save money up front. For these customers, there’s no getting around the joy of saving money with the lower cost of many DIY products. But there are also a great number of prospective customers out there for whom DIY is of absolutely no interest. These consumers do not want to be their own IT department. They want expert help: they want someone to install the devices correctly and help them learn how to use and maintain them. The IHS Markit study points out what many home automation dealers already know: that the elder and aging-in-place markets are an ideal destination for the security and convenience of home automation products. The study says, “Many senior citizens are not tech savvy enough to install a DIY system by themselves, so they tend to rely on professionally installed systems that are usually maintained by a family member.” Along with the senior citizens market, there are many other market segments out there that still desire worry-free professional installation. Installers should offer a range of products that includes some DIY products, and some leave-it-to-a-pro products Producing complete and custom solutions Perhaps the best way for dealers and installers to stave off that feeling of doom that they might have about DIY is to tackle the problem head on and be creative. Offer a range of products that includes some DIY products, and some leave-it-to-a-pro products – consider the DIY product a great entry point for a more comprehensive system. Play up the peace of mind that comes with professional installations and support that pitch with flexible monitoring contracts and service plans. Share what you do and why; relay your passion for producing complete and custom solutions and communicate how you add value to any and every sale. No one, not even the most tech-savvy consumer, wants to install their own products if the end result is that the product doesn’t work the way it should. That’s where the pros can, should and will always come into play.

There’s growing noise around smart homes and smarter security. You’ve probably heard it. But there is a place where access control and more have been smart for decades: the workplace. Home automation and IoT are still playing catch-up with the commercial sector. A new insights report from ASSA ABLOY and IFSEC Global — “The Smart Door Locks Report 2018” — measures just how fast consumer smart technology is running. According to a survey conducted for the report, 61% of households now claim to own at least one smart home device or system. Energy monitors, home CCTV cameras, intruder alarms and smart door locks are the most popular, according to the report. All these functions, of course, have been available to businesses for years.61% of households now claim to own at least one smart home device or system Educating the smart home consumer Paradoxically, report data also questions how much consumers really know about their smarter home. A surprising 42% of those surveyed, for example, were unaware they could control a smart door lock from their phone. In fact, many leading smart door lock models offer this feature, delivered by Wi-Fi or Bluetooth and an app. Despite a wealth of features offered by the latest smart door locks — remote and location-based locking/unlocking; voice activation; timed access; emailed entry alerts; and integration with smart camera and lighting systems — most people still have limited knowledge of their capabilities.  Smart technology is increasingly becoming the new norm in terms of home security  Only 14% of survey respondents described themselves as “very familiar” with what a smart lock can do. Even though most of them probably use smart access control solutions at their workplace. Secure homes through smart technology Monitoring and security are not the only drivers for smart home adoption. We humans also love convenience, and modern living presents us with problems that smart home technology can solve. Ironically, given the report’s findings, it takes a smartphone to really unlock the convenient possibilities of smarter living. The device that’s “always to hand” is central to the newest generation of smart door locks.A smart door lock is a convenient way for a landlord or agency to offer round-the-clock check-in and check-out If homeowners wish to remotely manage property access for friends and family, many smart door locks oblige. You let in guests remotely, send them a virtual digital key, or provide a temporary or single-use PIN to unlock the door. It is just as easy to revoke a digital key, if you don’t want its owner to come around anymore. This is a significant improvement over sharing physical keys — or hiding one under the doormat. We cannot be totally sure where a metal key ends up and have no way to track or cancel it once it’s “out in the wild”. Commercial access control offers such functionality as standard, of course.  In addition, smart door locks offer more than just stand-alone operation and clever functions. In a domestic setting, magic happens when locks work in harmony with a home automation system, connected by protocols like Z-Wave, ZigBee or Wi-Fi. "Smart" security on the move  The smartphone is becoming a remote control for managing a connected life beyond just home (and even workplace) security. According to Accenture, the parcel delivery services market will grow by $343 billion by 2020. Just like home security, convenience is a major driver of change. Homeowners can send guests a virtual digital key to their phones, or provide a temporary or single-use PIN to unlock the door A recent PostNord pilot in Sweden aimed to remove the inconvenience of waiting home for a postal delivery. Selected customers of some major Scandinavian e-retailers could choose to have parcels delivered inside their front door, if it was equipped with a Yale smart door lock.  Home delivery is among potential smart services covered in “The Smart Door Locks Report 2018 ”. When asked whether the ability to receive parcels securely in a porch or lobby would make them more likely to invest in a smart door lock, 79% said it would.It is easy to revoke a digital key, if you don’t want its owner to come around anymore Holiday rentals and smart home tech ASSA ABLOY research published in 2017 forecasts continued growth in the European holiday rentals sector (at 5.8% CAGR). Smart door locks are also making an impact here, at both ends of the market: for service providers — agents and homeowners — and for travellers. A smart door lock is a convenient way for a landlord or agency to offer round-the-clock check-in and check-out, without creating extra work or staff costs. Both Intersoft, in Croatia, and Hoomvip in Spain have built holiday rentals management systems around an app and the ENTR® smart door lock. Agents issue, revoke, track and manage virtual keys for all their guests, saving everyone time and hassle. Travellers use their phones and an app to unlock their apartment. For these visitors the smartphone is already an essential travel accessory. It is a boarding pass, a credit card, a travel guide, and a postcard home... why not a door key, too? And if this key is backed by a trusted home security brand — and a company with vast experience in the mature market for commercial “smart” security — better still.