Simpro Software - Experts & Thought Leaders

Simpro has been named the AI Game Changer of the Year, awarded by 6Sense during the Breakthrough conference. The award recognises organisations using AI to strengthen revenue performance, modernise operations and establish new benchmarks for B2B growth. At Simpro, AI is not only the foundation of our operating platform for the trades; it plays a critical role in how we operate. Teams across Simpro use AI to remove friction, improve decision-making, and create systems that scale efficiently without additional operational complexity. Simpro implemented AI email agents "This award validates how far our company has progressed in adopting an AI-first strategy," said Tim Lamb, VP of Growth Marketing at Simpro. "Our team has redefined modern marketing by blending intelligent automation with skilled individual expertise." As part of this work, Simpro implemented AI email agents to strengthen customer engagement and support company revenue goals. Results include: 80% reduction in lead loss Increased conversion rates Generated new revenue 2 hours saved per day 34% year-over-year increase in leads Simpro’s adoption of AI continues to expand across teams and workflows. This recognition showcases the impact of combining innovation with outstanding execution – and what can be achieved when our teams develop an AI-first strategy for every function of the business.

Simpro Group, the worldwide pioneer in AI-powered field service solutions for commercial and residential trades, now announced it has selected One Downtown in Miami, Florida, as its new North America headquarters. As part of the lease agreement brokered by Tony Jones at Cushman & Wakefield, Simpro Group has secured exclusive signage rights for the iconic tower. The new headquarters anchors the company's mission to deliver the AI-first operating platform that commercial contractors need to run profitable, efficient businesses. Ambition, innovation, and global talent converge "Miami is at the centre of the modern economy—a place where ambition, innovation, and global talent converge," said Fred Voccola, Chairman and CEO of Simpro Group. "It's the perfect environment to gather the talent and resources needed to fulfil our mission. Commercial contractors—the plumbers, electricians, HVAC technicians, and fire safety professionals—are the 'second responders' of our world." "They keep our lights on, our hospitals running, and our infrastructure reliable and safe. It's unacceptable that these essential businesses are not as profitable as they should be, and we aim to change that." Residential and commercial trades businesses Voccola continued, "We are building the platform that residential and commercial trades businesses deserve. This is the largest working class in North America, and we are giving them the tools to double their profits, serve their customers better, and operate with strength." "Establishing our headquarters here allows us to scale with purpose to support the people who support our society. I look forward to seeing the Simpro logo on a tower in the Miami skyline—a visible reminder of our commitment to building the future of the trades." Strategic initiative for Voccola Establishing a North American headquarters in Miami marks a major strategic initiative for Voccola since joining the company in October 2025. Voccola's history of success in the city, where he previously scaled Kaseya to over 5,000 employees worldwide and hired thousands of people, solidifies his conviction that Miami is the ideal foundation for Simpro's North American headquarters. Key highlights of the expansion: Massive Workforce Expansion: Voccola plans to fill the 26th-floor office and beyond with upwards of 500 employees over the coming years, spanning roles from entry-level sales to senior leadership. Simpro Signage: New external signage for the tower is expected in the first half of 2026. Global Reach: The company's global presence spans offices across three continents, with Miami as the new central hub. An intelligent platform for the commercial trades "Fred Voccola's vision aligns perfectly with the spirit of Miami—fast, fearless, and entrepreneurial," said Miami Mayor Francis Suarez. The city's convergence of finance, technology, and public-sector leadership makes it the perfect stage for this expansion. "Every dollar we invest in our growth is a dollar invested in the trades," added Voccola. "We think this is a monster market, and we are bringing an intelligent platform to the commercial trades to ensure they remain the backbone of our economy." The first wave of staff is expected to move into the Miami office by February 2026.

Simpro has been named the AI Game Changer of the Year, awarded by 6Sense during the Breakthrough conference. The award recognises organisations using AI to strengthen revenue performance, modernise operations and establish new benchmarks for B2B growth. At Simpro, AI is not only the foundation of their operating platform for the trades; it plays a critical role in how they operate. Teams across Simpro use AI to remove friction, improve decision-making, and create systems that scale efficiently without additional operational complexity. Strengthen customer engagement "This award validates how far our company has progressed in adopting an AI-first strategy," said Tim Lamb, VP of Growth Marketing at Simpro. "Our team has redefined modern marketing by blending intelligent automation with skilled individual expertise." As part of this work, Simpro implemented AI email agents to strengthen customer engagement and support company revenue goals. Results include: 80% reduction in lead loss Increased conversion rates Generated new revenue 2 hours saved per day 34% year-over-year increase in leads Simpro’s adoption of AI continues to expand across teams and workflows. This recognition showcases the impact of combining innovation with outstanding execution – and what can be achieved when their teams develop an AI-first strategy for every function of the business.