Viewpoint CRM News

imageHOLDERS addresses post-pandemic concerns with touchless self-service solutions for ViewPoint Feedback

imageHOLDERS bespoke kiosk technology has helped ViewPoint Feedback develop a new range of touchless self-service solutions ensuring customers, employees, patients, and students continue to leave vital real-time responses. The new touchless devices match the trademark design and functionality of ViewPoint Feedback’s iconic satisfaction survey stations complete with smiley face buttons, icons, and text but in a format that addresses user concerns about virus transmission, especially in hig...

Fluidmesh helps multi-unit housing project’s security system to go wireless

Viewpoint's technology enables them to communicate, through speakers, with each security camera they installChallenge:Viewpoint CRM, a Lowell, Massachusetts-based integration company, was looking for a reliable and easily deployable wireless system for its monitoring applications which had to support both video and audio in real-time. They were working on a multi-unit housing project in Massachusetts in January 2007 and realised there was no way they could trench 500 yards in a parking lot under...