Specialised Fire & Security Ltd News

Specialised Fire & Security enhances service with BigChange

Specialised Fire & Security is using BigChange job management software to improve customer service with engineers live-linked to back-office systems using a mobile app. Using the system, Specialised has already automated around 80 percent of its routine job management workflows allowing back-office staff and field engineers to focus on the customer experience. Tailored solutions Based in Northern Ireland, the independent fire and security provider has established a reputation for de...