Professional Surveillance Management News

Working 12-hour shifts: The silent killer of a happy and effective workforce

Security managers, installers and integrators look into a wide variety of factors when selecting a remote video monitoring receiving centre to provide continued real-time surveillance of their sites. But there’s one factor which isn’t often taken into consideration, when it really should be. That’s the welfare of the CCTV operators who are tasked with responding to alarms and ensuring on-site incidents are dealt with appropriately. The fact is, in most UK monitoring centres th...