Interface Systems LLC News

The economic outlook for the year ahead is uncertain at best. Multiple lingering issues are in play, such as inflation, supply chain challenges, global instability, and a changing workforce. But to what extent does a shaky economy equate to a slowdown in the security market? We asked this week’s Expert Panel Roundtable: How does the wider economic climate impact the market for security products and services?

Interface Systems, a managed service provider of business security, actionable insights, and purpose-built networks for multi-location businesses unveiled a new brand identity reflecting the company’s evolution. With a new logo and a brand new website, the rebrand builds upon the company’s 27+ years of strength, stability, and growth, and underscores Interface’s mission to simplify operations, maximise ROI, and deliver relentless customer support for the nation’s top mul...

As much as we each seem to live in our own bubble, the reality is that everything is connected and we are all part of a greater whole. So it is with the security market, which can be both inward-focused and also play a role in the bigger societal picture. A couple of recent questions we posed to the Expert Panel Roundtable highlight how the security market can and should interact with society in general.

As cloud-based systems become more common, Video Surveillance as a Service (VSaaS) is becoming mainstream in the physical security marketplace. There are certainly benefits for manufacturers and end users, but we asked our Expert Panel Roundtable to focus on the benefits to the dealer channel. We asked this week’s Expert Panel Roundtable: What is the impact of video surveillance as a service (VSaaS) on security integrators?

For decades now, usernames and passwords have been a critical, and highly visible, element in data protection and cybersecurity. However, the use of passwords is a far-from-perfect approach to protecting access to computer systems. Nowadays, newer, more sophisticated forms of user identification and authentication have emerged on the scene. We asked this week’s Expert Panel Roundtable: Is the password on the brink of extinction in physical security? Why or why not?

As retailers get ready for a busy holiday shopping season, they also have to prepare for an increased risk of theft and violence against employees. Interface Systems, a managed service provider delivering business security, managed network, UCaaS, and business intelligence solutions to distributed enterprises, shares insights and best practices to mitigate holiday season retail crime and aggression. According to the National Retail Federation’s 2022 retail security survey, 52.9% of retail...

The holiday season is marked by festive spirit and family celebrations, but it is also the busiest time of year for retailers. Busy shoppers willing to spend money are an upside to the holiday shopping season, and many businesses depend on the holiday rush as a critical element to having a successful year. A downside of a busy holiday season is an increase in retail security threats including shoplifting. We asked this week’s Expert Panel Roundtable: How can technology address loss prevent...

Interface Systems, a globally renowned managed service provider delivering business security, managed network, UCaaS, and business intelligence solutions to distributed enterprises, has announced that The Old Spaghetti Factory (OSF), a family-owned and operated restaurant chain with over 40 locations across 13 states, has chosen Interface’s suite of managed services to transform its network, voice and security infrastructure. Network upgrade The OSF IT team wanted to standardise network...

Interface Systems, a managed service provider delivering business security, managed network, UCaaS, and business intelligence solutions to distributed enterprises, announced that MOD Pizza, the fast-casual pizza concept and one of the fastest-growing restaurant brands in North America, has chosen Interface to implement a comprehensive upgrade of physical security infrastructure for more than 420 of its company-owned restaurants. MOD Pizza By consolidating physical security operations...

Obtaining needed funding for security technology improvements often requires going to senior management with a hat in hand. But requests for more security funding from the C-suite may fall on deaf ears unless a security professional can make a compelling case for the needed expenditures. It starts with learning to speak in terms that resonate with upper management and also involves carefully analysing the benefits of security investments to the broader enterprise. We asked this week’s Expe...

As retailers integrate their digital and physical shopping experiences to future-proof their business models, it’s never been more important to be aware of the cybersecurity vulnerabilities that can be created by digital transformation. As cybersecurity awareness month becomes a focus of discussion in October, Interface Systems, a managed service provider delivering business security, managed network, UCaaS, and business intelligence solutions to distributed enterprises, shares...

Interface Systems, a globally renowned managed service provider, delivering business security, managed network, UCaaS, and business intelligence solutions to distributed enterprises, has announced that WKS Restaurant Group, one of the fastest growing multi-brand restaurant franchisees in the US is deploying Interface’s Virtual Guard interactive remote video monitoring solutions across its major restaurant brands, including El Pollo Loco, Wendy’s, Denny’s, Krispy Kreme Doughnuts...

Interface Systems, a managed service provider delivering business security, managed network, UCaaS, and business intelligence solutions to distributed enterprises announced that it has appointed Bud Homeyer as Chief Operations Officer (COO). Experience and responsibilities Homeyer previously served as Interface’s Executive Vice President of Enterprise Solutions, where he was instrumental in enabling digital transformation for large retail and restaurant customers. Prior to Interface, Hom...

The Internet of Things (IoT) is driving innovation in the security marketplace, just as it is in almost every other market. IoT devices, also known as ‘edge devices’, provide sensing, processing ability, software, and other technologies to connect and exchange data. The most common edge devices in the world of IP security are video cameras, which are becoming more intelligent and capable of processing the data they collect. We asked this week’s Expert Panel Roundtable: How are...

Technologies and trends in the security marketplace come and go with some regularity. But how can you tell which trends are gaining traction and which amount to ‘the flavour of the month.’ For guidance, we asked our Expert Panel Roundtable: Which new security trend do you think is here to stay?

Interface Systems, a managed service provider delivering business security, managed network, UCaaS, and business intelligence solutions to distributed enterprises, announces two scholarship programmes to help provide financial support to college students pursuing STEM (Science, Technology, Engineering, and Mathematics)-oriented studies and careers. The ‘Tech for Good’ scholarship, which was launched in 2021, recognizes students who demonstrate a passion for using technology to solve...

The price of a security system and the value it provides are two different things. For end users, the objective is to minimise price, while maximising value. A system may both have a higher price and provide greater value, but not always. Because customers want to pay as little as they can, it is necessary to make a case that a system provides the best possible value, whatever the cost. We asked this week’s Expert Panel Roundtable: How can customers go beyond price to maximise the ‘...

In a move designed to better reflect the ever-expanding portfolio of solutions offered to customers, Interface Security Systems announced it is changing its trading name to Interface Systems. Innovative integrated security solutions While Interface has built its reputation as a managed services provider of business security solutions, the company specialises in offering innovative solutions that span physical security, network, voice connectivity, and business intelligence. This integrated su...

Interface Systems (Interface Security Systems LLC), a globally renowned provider of business security, managed networking, and business intelligence solutions, announced that Brent Duncan, the company’s Chief Operating Officer (COO) and President, has been appointed to the position of the Chief Executive Officer (CEO). Brent Duncan succeeds the company’s Founder, Michael Shaw, who will take on the role of Executive Chairman, where he will focus on a range of strategic initiatives in...

Any marketplace tends to emphasise the newest technologies and products. Confirming the trend is the perpetual rush to buy the latest iPhone. But some legacy products are so good and perform the required functions so well that users may stick with the “tried-and-true.” But does staying with yesterday’s technology suggest a missed opportunity to leverage new product features and benefits? We asked this week’s Expert Panel Roundtable: What is the security market’s app...

It’s a debate almost as old as the security industry itself: open systems versus end-to-end solutions. The argument goes that end-to-end solutions from a single manufacturer tend to “lock in” an end-user to a certain company’s technology platform. In contrast, open systems offer greater flexibility over the long haul. However, the popularity of end-to-end solutions suggests a healthy continuing market for these systems. We asked this week’s Expert Panel Roundtable:...

“Every employer’s fundamental responsibility to their employees is to eliminate risks to health and safety, for every worker, including those who work alone,” advises Matt Smitheman, Senior Solutions Consultant, at Interface Security Systems, a managed service provider delivering business security, managed network, UCaaS, and business intelligence solutions to distributed enterprises. Occupational risks As retailers continue to adapt their business models, many are...

Interface Security Systems (Interface), a globally renowned managed service provider, delivering business security, managed network, UCaaS and business intelligence solutions to distributed enterprises, has announced an expanded suite of Personal Protection Monitoring services that use active RFID tags to protect infants from abduction, prevent mother/infant mismatches, and monitor memory care patients. Personal Protection Monitoring services Personal Protection Monitoring was first launched i...

Interface Security Systems, a managed service provider delivering business security, managed network, UCaaS, and business intelligence solutions to distributed enterprises reported a 37% increase in new sales bookings in 2021, compared to the previous year. The sales growth was primarily driven by a rapidly changing threat landscape for retail and restaurant chains and their need to find technology-based solutions to address the steep increase in organised retail crime. The industry-wide trend...

As security professionals, one of our goals is a continuous improvement when it comes to protecting people, facilities, and assets. A useful tool for continuous improvement is to apply ‘lessons learned’ in the past to challenges in the future. Because 2021 will be remembered as a challenging and eventful year for all of us, let’s consider what we can learn from the experiences of 2021. We asked this week’s Expert Panel Roundtable: What security lessons did we learn during...

Topics that dominated our website’s Expert Panel Roundtable articles in 2021 included the effects of COVID-19, the benefits of mobile access, the upcoming potential of deep learning, and the future of access control cards. Our website’s Expert Panel Roundtable discussions in 2021 reflected some of the most timely and important topics in the industry. The very most clicked-on Expert Panel Roundtable discussion in 2021 considered the positive and negative effects of COVID-19. The seco...

Interface Security Systems, a pioneering managed service provider delivering business security, managed network, UCaaS, and business intelligence solutions to distributed enterprises shared its networking predictions for the restaurant and retail markets. Network transformation Retail and restaurant brands were forced to pivot their business models and customer engagement strategies to tackle the disruptions during the pandemic. Interface saw that brands that embraced digital transformation by...

Interface Security Systems (Interface), a globally renowned managed services provider, delivering business security, managed network, UCaaS, and business intelligence solutions, to distributed enterprises, has announced that it has appointed Daniel Bordeleau as the company’s Chief People Officer. Bringing over a decade of human resources leadership experience from global, consumer-focused organisations, such as PepsiCo and Diageo, Daniel Bordeleau has a proven track record of successfully...

Interface Security Systems, a managed service provider delivering business security, managed network, UCaaS, and business intelligence solutions to distributed enterprises announced that it has appointed Daniel Bordeleau as Chief People Officer. Management experience  Bringing over a decade of human resources leadership experience from global, consumer-focused organisations like PepsiCo and Diageo, Bordeleau has a proven track record of successfully implementing talent acquisition, employ...

Mister Car Wash, Inc., North America’s largest car wash network, has chosen Interface Security Systems (Interface), a globally renowned managed service provider, to upgrade and optimise its video monitoring and alarm systems. With over 350 car washes nationwide, and rapid expansion plans, Mister Car Wash is committed to delivering a safe and consistent customer experience, across all its locations. Interface overhauls CCTV system To address their unique safety requirements, Mister Car W...