Interface Systems LLC News

Interface Systems, a globally renowned managed service provider, delivering business security, managed network, UCaaS, and business intelligence solutions to distributed enterprises, has announced that WKS Restaurant Group, one of the fastest growing multi-brand restaurant franchisees in the US is deploying Interface’s Virtual Guard interactive remote video monitoring solutions across its major restaurant brands, including El Pollo Loco, Wendy’s, Denny’s, Krispy Kreme Doughnuts...

Interface Systems, a managed service provider delivering business security, managed network, UCaaS, and business intelligence solutions to distributed enterprises announced that it has appointed Bud Homeyer as Chief Operations Officer (COO). Experience and responsibilities Homeyer previously served as Interface’s Executive Vice President of Enterprise Solutions, where he was instrumental in enabling digital transformation for large retail and restaurant customers. Prior to Interface, Hom...

The Internet of Things (IoT) is driving innovation in the security marketplace, just as it is in almost every other market. IoT devices, also known as ‘edge devices’, provide sensing, processing ability, software, and other technologies to connect and exchange data. The most common edge devices in the world of IP security are video cameras, which are becoming more intelligent and capable of processing the data they collect. We asked this week’s Expert Panel Roundtable: How are...

Technologies and trends in the security marketplace come and go with some regularity. But how can you tell which trends are gaining traction and which amount to ‘the flavour of the month.’ For guidance, we asked our Expert Panel Roundtable: Which new security trend do you think is here to stay?

Interface Systems, a managed service provider delivering business security, managed network, UCaaS, and business intelligence solutions to distributed enterprises, announces two scholarship programmes to help provide financial support to college students pursuing STEM (Science, Technology, Engineering, and Mathematics)-oriented studies and careers. The ‘Tech for Good’ scholarship, which was launched in 2021, recognizes students who demonstrate a passion for using technology to solve...

The price of a security system and the value it provides are two different things. For end users, the objective is to minimise price, while maximising value. A system may both have a higher price and provide greater value, but not always. Because customers want to pay as little as they can, it is necessary to make a case that a system provides the best possible value, whatever the cost. We asked this week’s Expert Panel Roundtable: How can customers go beyond price to maximise the ‘...

In a move designed to better reflect the ever-expanding portfolio of solutions offered to customers, Interface Security Systems announced it is changing its trading name to Interface Systems. Innovative integrated security solutions While Interface has built its reputation as a managed services provider of business security solutions, the company specialises in offering innovative solutions that span physical security, network, voice connectivity, and business intelligence. This integrated su...

Interface Systems (Interface Security Systems LLC), a globally renowned provider of business security, managed networking, and business intelligence solutions, announced that Brent Duncan, the company’s Chief Operating Officer (COO) and President, has been appointed to the position of the Chief Executive Officer (CEO). Brent Duncan succeeds the company’s Founder, Michael Shaw, who will take on the role of Executive Chairman, where he will focus on a range of strategic initiatives in...

Any marketplace tends to emphasise the newest technologies and products. Confirming the trend is the perpetual rush to buy the latest iPhone. But some legacy products are so good and perform the required functions so well that users may stick with the “tried-and-true.” But does staying with yesterday’s technology suggest a missed opportunity to leverage new product features and benefits? We asked this week’s Expert Panel Roundtable: What is the security market’s app...

It’s a debate almost as old as the security industry itself: open systems versus end-to-end solutions. The argument goes that end-to-end solutions from a single manufacturer tend to “lock in” an end-user to a certain company’s technology platform. In contrast, open systems offer greater flexibility over the long haul. However, the popularity of end-to-end solutions suggests a healthy continuing market for these systems. We asked this week’s Expert Panel Roundtable:...

“Every employer’s fundamental responsibility to their employees is to eliminate risks to health and safety, for every worker, including those who work alone,” advises Matt Smitheman, Senior Solutions Consultant, at Interface Security Systems, a managed service provider delivering business security, managed network, UCaaS, and business intelligence solutions to distributed enterprises. Occupational risks As retailers continue to adapt their business models, many are...

Interface Security Systems (Interface), a globally renowned managed service provider, delivering business security, managed network, UCaaS and business intelligence solutions to distributed enterprises, has announced an expanded suite of Personal Protection Monitoring services that use active RFID tags to protect infants from abduction, prevent mother/infant mismatches, and monitor memory care patients. Personal Protection Monitoring services Personal Protection Monitoring was first launched i...

Interface Security Systems, a managed service provider delivering business security, managed network, UCaaS, and business intelligence solutions to distributed enterprises reported a 37% increase in new sales bookings in 2021, compared to the previous year. The sales growth was primarily driven by a rapidly changing threat landscape for retail and restaurant chains and their need to find technology-based solutions to address the steep increase in organised retail crime. The industry-wide trend...

As security professionals, one of our goals is a continuous improvement when it comes to protecting people, facilities, and assets. A useful tool for continuous improvement is to apply ‘lessons learned’ in the past to challenges in the future. Because 2021 will be remembered as a challenging and eventful year for all of us, let’s consider what we can learn from the experiences of 2021. We asked this week’s Expert Panel Roundtable: What security lessons did we learn during...

Topics that dominated our website’s Expert Panel Roundtable articles in 2021 included the effects of COVID-19, the benefits of mobile access, the upcoming potential of deep learning, and the future of access control cards. Our website’s Expert Panel Roundtable discussions in 2021 reflected some of the most timely and important topics in the industry. The very most clicked-on Expert Panel Roundtable discussion in 2021 considered the positive and negative effects of COVID-19. The seco...

Interface Security Systems, a pioneering managed service provider delivering business security, managed network, UCaaS, and business intelligence solutions to distributed enterprises shared its networking predictions for the restaurant and retail markets. Network transformation Retail and restaurant brands were forced to pivot their business models and customer engagement strategies to tackle the disruptions during the pandemic. Interface saw that brands that embraced digital transformation by...

Interface Security Systems (Interface), a globally renowned managed services provider, delivering business security, managed network, UCaaS, and business intelligence solutions, to distributed enterprises, has announced that it has appointed Daniel Bordeleau as the company’s Chief People Officer. Bringing over a decade of human resources leadership experience from global, consumer-focused organisations, such as PepsiCo and Diageo, Daniel Bordeleau has a proven track record of successfully...

Interface Security Systems, a managed service provider delivering business security, managed network, UCaaS, and business intelligence solutions to distributed enterprises announced that it has appointed Daniel Bordeleau as Chief People Officer. Management experience  Bringing over a decade of human resources leadership experience from global, consumer-focused organisations like PepsiCo and Diageo, Bordeleau has a proven track record of successfully implementing talent acquisition, employ...

Mister Car Wash, Inc., North America’s largest car wash network, has chosen Interface Security Systems (Interface), a globally renowned managed service provider, to upgrade and optimise its video monitoring and alarm systems. With over 350 car washes nationwide, and rapid expansion plans, Mister Car Wash is committed to delivering a safe and consistent customer experience, across all its locations. Interface overhauls CCTV system To address their unique safety requirements, Mister Car W...

The death of Michael Brown at the hands of police in Ferguson, Missouri, in August 2014, highlighted to the public, the importance of body-worn cameras. There was no bodycam footage of the Ferguson tragedy. Arguably, it would have shed additional light on the shooting. Since then, body cameras have become a tangible legacy of Ferguson, Missouri. Bodycam footage is seen as providing greater accountability and ensuring an impartial record that can support, or debunk, any claims of police miscondu...

Assembling security solutions has long been considered the role of the integrator, whose role is to pick and choose the best technology tools and then to assemble the complete system. However, more manufacturers are offering pre-integrated end-to-end solutions that include multiple elements from the same manufacturer, designed to work seamlessly together. At the end of the day, end users want to know: Whose role is it to provide security ‘solutions’ – the manufacturer or the in...

Interface Security Systems, a managed service provider delivering business security, managed network, UCaaS and business intelligence solutions to distributed enterprises, announces that WKS Restaurant Group, one of the fastest-growing multi-brand restaurant franchisees in the US is relying on Interface’s managed video verified intrusion alarm monitoring to eliminate false alarm costs and standardise security operations across over 380 restaurants. WKS is a licenced franchisee of El Pollo...

Since the advent of the physical security industry, access control has been synonymous with physical cards, whether 125 kHz ‘prox’ cards or the newer smart card alternatives. However, other credentials have also come on the scene, including biometrics and even smart phones. Some of these choices have distinct cost and security advantages over physical cards. We asked this week’s Expert Panel Roundtable: How soon will the access control card become extinct and why? 

“Deep learning” is recently among the more prevalent jargon in the physical security industry, and for good reason. The potential benefits of this subset of artificial intelligence (AI) are vast, and those benefits are only now beginning to be understood and realised. But how can we separate the marketing hype from reality? How can we differentiate between future potential and the current state of the art? To clarify the latest on this new technology, we asked this week’s Exper...

Interface Security Systems, a managed service provider delivering business security, managed network, UCaaS and business intelligence solutions to distributed enterprises, announces that it has appointed Bud Homeyer as Executive Vice President - enterprise solutions. Having worked as an IT and security leader for consumer-facing brands like Michaels, Brinker, and Bank of America, Homeyer has a proven track record of solving complex enterprise-wide challenges to drive growth, productivity, and p...

Artificial intelligence (AI) is simultaneously an emerging technology, a common term in popular culture, and a buzzword in the security industry. But these aspects of the term can lead to misunderstanding in the marketplace. AI technology is continuing to emerge, but what is the reality today? How do depictions of AI in popular culture impact how it is understood in the real world of security? As a buzzword, at what point does marketing hype garble our understanding of reality? We asked this wee...

Adoption of General Data Protection Regulation (GDPR) by the European Union in 2016 set a new standard for data privacy. But adherence to GDPR is only one element, among many privacy concerns sweeping the global security community and leaving almost no product category untouched, from access control to video to biometrics. Because privacy concerns are more prevalent than ever, we asked this week’s Expert Panel Roundtable: What is the impact on the physical security market?

Long John Silver’s, the largest quick-service seafood restaurant chain in the United States, has chosen Interface Security Systems, a service provider delivering business security, managed network, UCaaS, and business intelligence solutions to distributed enterprises, to enhance network connectivity across 430 of its restaurants. To build this “network of the future,” Long John Silver’s implemented Interface’s fully managed, restaurant-in-a-box solution that i...

Interface Security Systems, a globally renowned managed service provider, delivering business security, managed network, UCaaS, and business intelligence solutions to distributed enterprises, has announced the launch of the ‘Tech for Good’ scholarship programme, to help provide financial support to college students pursuing four-year STEM or other technology-oriented studies and careers. ‘Tech for Good’ scholarship  One student will be selected every year from the...

In the past few weeks, the light at the end of the COVID-19 tunnel has brightened, providing new levels of hope that the worst of the pandemic is behind us. Dare we now consider what life will be like after the pandemic is over? Considering the possible impact on our industry, we asked this week’s Expert Panel Roundtable: Which security technologies will be most useful in a post-pandemic world?