Arcules News

What is the role of manufacturers in providing after sales support?

Traditionally, dealer-installers and/or integrators provide the front line of support to end user customers after a sale. Because integrators assemble and provide the “solution” – often using products from multiple manufacturers – they are most familiar with the total system and can troubleshoot any problems. However, manufacturers may be better equipped to deal with specific problems after a sale and also to provide a variety of resources to end-users. It’s a delic...

Arcules announces appointment of Michael Hygild as Director of Sales - EMEA from July 1, 2020 onwards

Arcules, a globally renowned provider of integrated cloud-based security services, has announced that it has appointed Michael Hygild as Director of Sales, EMEA, effective from July 1, 2020. The addition of Hygild to the Arcules leadership team will help to accelerate the company’s current momentum and ignite its next phase of growth. In his new role, Hygild will be responsible for strategic sales initiatives, including channel programs, within Europe. Strategic sales expert Hygild join...

Which security technology is most misunderstood, and why?

The general public gets much of its understanding of security industry technology from watching movies and TV. However, there is a gap between reality and the fantasy world. Understanding of security technologies may also be shaped by news coverage, including expression of extreme or even exaggerated concerns about privacy. The first step in addressing any challenge is greater awareness, so we asked this week’s Expert Panel Roundtable: Which security industry technology is most misundersto...

Arcules announces RAS Watch tie-up for global security operations center

Arcules, innovators in integrated video and access control cloud services, has announced a strategic partnership with RAS Watch to deliver a fully managed and outsourced global security operations center (GSOC) solution. The jointly developed Rapid Deployment Kit incorporates the Arcules cloud video management system and Axis Communications IP cameras, as well as remote monitoring, alert verification and system health monitoring from RAS Watch. During the outbreak of COVID-19, businesses are lo...

8 ways to build a resilient security business amidst global change

When we popped the champagne to celebrate the start of a new year in January, not many could predict that less than three months later, we’d be facing a global pandemic and the economic challenges that a worldwide lockdown would bring. In conversations over the last several weeks, reports from integrators have vacillated between being flush with work or fearful that projects were drying up — without a whole lot in the middle. But in these conversations, a central theme has emerged: d...

Arcules appoints Bruce Nisbet as Senior Sales Director to expand its cloud-based services

Arcules, innovators in integrated video and access control cloud services, announces the appointment of Bruce Nisbet as Senior Director of Sales. In this role, Nisbet will help guide the regional sales teams and develop strategic initiatives for expanding the reach of the company’s cloud-based services in key markets. With more than 30 years of security, video surveillance, sales and management experience, Nisbet has executed successful sales strategies and business development initiative...

2020 Milestone Integration Platform Symposium: The Cloud, The Edge and The Future are hot topics

Milestone Systems’ annual MIPS event this year brought together a rich community of video, security, and technology solution partners focused on advancing innovation. 2020 MIPS conference Milestone Systems, a globally renowned provider of open platform video management software (VMS), hosted the 2020 Milestone Integration Platform Symposium (MIPS) conference, in Dallas, Texas on February 17-19, 2020. More than 800 Milestone technology partners, end customers and influencers came together...

What impact are data analytics having on security?

We live in an era of Big Data. Surrounded by a flood of information, more companies are looking for ways to analyse that information (data) and systematically extract intelligence that can help them operate more efficiently and profitably. The data obsession has extended to the physical security industry, too, where large amounts of data have historically been a little-used byproduct of our access control and even video systems. But the picture is changing. We asked this week's Expert Panel Roun...

Arcules partners with Milestone Systems and introduces the Arcules-XProtect Hybrid VMS Solution

Arcules, innovators in integrated video and access control cloud services, announced the commercial availability of the Arcules-XProtect Hybrid VMS Solution in North America and Europe. The solution represents a combination of the Arcules Video Surveillance as a Service (VSaaS) integrated with Milestone XProtect Corporate on-premise video management software (VMS). The result is a flexible and feature-rich hybrid video surveillance solution ideal for organisations looking to centralise their di...

What is the biggest change in the security industry since 2010?

Ten years is a long time, but it seems to pass in an instant in the world of security. In terms of technology, 2010 is ages ago. Changes in the market have been transformative during that decade, and we called on our Expert Panel Roundtable to highlight some of those changes. We asked this week’s panelists: What was the biggest change in the security industry in the 2010-2019 decade?  

What should be the security industry’s ‘New Year’s resolution’?

The new year is several weeks old, so it is safe to say that many of our New Year resolutions have fallen by the wayside. Despite the limited success of our personal resolutions, the new year is a great time to take stock, look ahead, and plan to make 2020 the best year yet. Thinking about our industry as a whole, we asked this week’s Expert Panel Roundtable: What should be the security industry’s “New Year’s resolution?” 

What technology buzz will dominate the security industry in 2020?

The new year comes with new opportunities for the security industry, but what technologies will dominate our discussions in 2020? Topics such as artificial intelligence (AI) and HCI (hyperconverged infrastructure) became familiar in conversations during 2019, and they are likely to dominate our thoughts again in the new year. But other buzzwords are also gaining steam, such as “blockchain” and “frictionless access control.” Connectivity and the cloud will also be timely t...