Norbain SD, one of Europe's leading distributors of CCTV, Access Control and Intruder Detection equipment, has been voted Distributor of the Year for the second year running by readers of Professional Security Installer.
"I was delighted to accept this award on behalf of everyone at Norbain", says Dermot Grace, Commercial Director of Upperpoint Distribution, parent company of Norbain. "It recognizes our continued and total dedication to customer service within the CCTV distribution industry. We are very proud of our high levels of sales, technical and logistical service and it is very rewarding to achieve this award for the second year running precisely because it is a vote of confidence from the industry itself."
With annual revenues in excess of £126 million and growing, Norbain SD is one of Europe's most successful distributors of CCTV, Access Control and Intruder Detection equipment. As well as being an authorised distributor of over 90 of the World's leading electronic security brands, Norbain is also the home of Vista, the UK's largest selling range of CCTV equipment.
Headquartered in Reading, Berkshire, the company employs 290 people throughout the UK at its distribution and service centres in Warrington, Manchester and Blackpool. Each year, Norbain's International Sales Division sells into 77 countries across five continents.
The company prides itself on service excellence and product choice. A £13 million stock level with guaranteed 98% availability on catalogue items ensures that consistently high service levels are achieved. Complementing choice and availability, Norbain also offers a number of industry leading services. These include a 21-day "no quibble" returns guarantee, operating hours of 8.00am to 7.00pm Monday to Friday, and 9.00am next day delivery on items ordered up to 7.00pm. In addition, Norbain is highly regarded for its excellent technical support, extended warranties, training services, fixed price repairs, rental services and innovative leasing packages.
The PSI Premier Event was held in June 2006 at Moor Park Golf Club Rickmansworth, Hertfordshire and combined the annual PSI Premier Awards scheme ceremony with the PSI Premier Golf Day.
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