Healthcare security applications - Round table discussions

How does a corporate acquisition affect service and support provided by an acquired supplier? What about the company making the acquisition?

Maintaining a high level of customer service can be a challenging experience when an acquisition takes place.This issue is of particular relevance to the security industry, where merger and acquisition activity continues to rise. We asked some of our Expert Panellists to share their thoughts on how both the acquired company as well as the company making the acquisition can retain the focus on their customers throughout the integration process. Here’s what they had to say.