Trackforce Valiant announced its acquisition of Silvertrac Software. Silvertrac - Capterra’s highest-rated security guard management software - joins forces with the recent acquisition of Valiant Solutions by Trackforce to expand its portfolio in the security guard market. With over 2,500 customers, 300,000 users and 30,000 customer sites in 45 countries, Trackforce Valiant is recognised as a workforce management solution in the physical security industry. Trackforce Valiant is an all-in-...
Professional security installers are the essential lifeblood of IFSEC and FIREX International, so they are delighted to announce their long-standing partners SSAIB as the official Installer Partner for the 2020 shows, taking place once again at London’s ExCeL from May 19-21. As the certification body for security and fire alarm installation professionals, manned guarding services and monitoring, SSAIB-approved companies are exclusively invited to IFSEC International and FIREX Internationa...
Security companies provide a type of service that tends to go unnoticed except when it’s missed. Businesses, banks, stores, event organisers and VIPs are their main clients. Their demand is increasing, mostly due to the expansion that Southern California has experienced in the latest years. Small cities and towns are increasingly growing every day, mostly due to internal migration and the high prices of rent in Los Angeles County. Veteran Los Angeles security company HillQuest Security kn...
Allied Universal®, a security and facility services company in North America, acquires APG Security - a South Amboy, New Jersey - based company offering manned guarding and investigative services on a national level. Terms of the deal were not disclosed. “APG Security’s talented management team has built a reputable business offering top-of-the-line security services on a national level,” said Steve Jones, CEO of Allied Universal. “This acquisition is part of our lon...
Site security specialist, Safer Scotland is celebrating a double victory at this year’s business awards run by the Renfrewshire Chamber of Commerce. Paisley-based Safer Scotland, headed by founder and managing director Ryan Clark, made it to the shortlist in two categories of the 2019 ROCCOs Business Awards and secured the top accolade in both. Held on November 15 at the Normandy Hotel, the ROCCOs are the largest business event in Renfrewshire and rank among the top corporate events in Sc...
Allied Universal®, a security and facility services company in North America, acquires Vinson Guard Service, Inc. - a New Orleans, Louisiana - based company offering manned guarding services throughout the Gulf Coast and Southeastern United States. Terms of the deal were not disclosed. "We cannot be more pleased with this acquisition as Vinson Guard Service's well-established platform, highly skilled security professionals and a proven track record of providing superior security solutions w...
While Cobalt robots have been patrolling the hallways at Slack offices for some time now, the recent trip to Chicago for GSX came with some exciting news about the next phase of the company’s relationship with Slack. The company’s new integration with this industry-leading enterprise collaboration platform will help keep safety and security a priority for you and your entire office. “Slack is one of the most ubiquitous communications platforms among modern enterprises, and we see this integration as a way to bridge your digital and physical offices. The ability to communicate issues through Slack allows our Cobalt Security Service to create a more effective, productive working environment for both security and facilities management teams and the employees they serve. Real-time collaboration and issues management are key factors in mitigating risks for a more safe and secure workplace, and we’re excited to work with Slack to bring this integration to life,” said Cobalt CTO and co-founder Erik Schluntz. Safe and secure in times of emergency Accidents and threats to safety and security in a business setting can occur at a moment’s notice—with the Cobalt and Slack integration, workplaces are armed with another tool to keep employees alert, safe and secure in times of emergency. With this in mind, we’re proud to announce the launch of a new public alert integration for enterprises to identify and notify employees of safety risks as well as mitigate issues in the workplace in real-time. This integration brings all of a company’s security assets onto a real-time visibility dashboard and communication service Slack’s VP of Global Workplace and Real Estate, Deano Roberts, said, “With this new integration, security teams add the Cobalt Security Service to a shared channel within a corporate Slack workspace. Anomalies identified by Cobalt needing further analysis or review from the company populate the channel in real-time, extending the visibility of the Cobalt Dashboard into a collaborative space.” Real-time alert When Cobalt detects anything that needs escalation or further review—from an unauthorised visitor to CO emissions to a water leak—it triggers a real-time alert in a designated Slack channel. Cobalt follows all company post orders to determine which anomalies and detected events require escalation and review. If the event requires further discussion or action, companies can create new temporary channels in a workspace from the alert. Onsite security personnel can use the new channel to collaborate with each other and with the Cobalt Specialist Command Center to determine courses of action, including potential new patrol paths or public announcements and broadcasts through the robot. In the case of an emergency, such as a fire or carbon monoxide leak, security teams can activate Cobalt’s PA system and siren through the Slack integration and send Cobalt on a new patrol to monitor an evacuation. Real-time visibility dashboard This integration uniquely brings all of a company’s security assets onto a real-time visibility dashboard and communication service. Hardware, software and people — now in one place to help collaboratively monitor issues and mitigate risks onsite or remotely. This is an exciting next step on our journey, and we look forward to helping keep more company workspaces more safe and secure and furthering our mission of using robotics to be maximally helpful to the benefit of all.
Specialist security services provider, Corps Security, takes part in the National Service of Remembrance March Past held at the Cenotaph on 10th November to remember and honour those who have fought for the country. This mark of respect firmly connects Corps Security to its 160-year-old military roots. The company, formerly the Corps of Commissionaires, was founded in 1859 by Captain Sir Edward Walter to address the employment difficulties faced by ex-servicemen on return from the Crimean War. The National Service of Remembrance March Past Corps Security still employs a large number of ex-military personnel and Remembrance Day marks a historic link of unity for the team. Eight Corps Security personnel, five from the UK and three members of the Australian Corps, all of whom are veterans, will take part in the March Past from London’s Trafalgar Square to lay wreaths at the Cenotaph. The Corps Security march will be followed by a Remembrance luncheon, observing traditional formalities The Corps Security march was followed by a Remembrance luncheon, observing traditional formalities including a toast to HM The Queen, Chief Life Governor, at The Army & Navy Club in London’s Pall Mall jointly hosted by Corps Security’s CEO, Mike Bullock and Chairman, Malcolm Groat. Honouring the departed corps Bullock said, “We are so honoured to have some of our Corps team taking part in this year’s March Past, in respect of everyone that has served for our country. Corps’ founding military values of loyalty, integrity and service still prevail today and we are incredibly proud of our rich heritage and the former service men and women we employ at Corps.” Nigel Horne, Operations Director, National Accounts & MOD joined Corps Security in 2008 following nine years of service in The British Army. Responsible for coordinating Corps’ participation in the Remembrance Day March Past, he said, “We are thrilled to be taking part in this year’s Remembrance Day March Past." Corps Security He adds, “This is one of the things that bind us to our company history. I come from a military background and the sense of being a part of something in the forces is so important. Events like this link us all to our roots and to something bigger than ourselves.” Corps Security employees sold poppies for the British Legion during the lead up to Remembrance Sunday.
Boon Edam Inc., a global provider of security entrances and architectural revolving doors, announced they are demonstrating an integrated optical turnstile solution in booth #703 at the ISC East exhibition in New York City. ISC East is the largest security trade show in the Northeast region of the US, bringing together 7,000 security and public safety professionals with over 300 leading security brands for the 2-day event. Boon Edam is also the official turnstile sponsor of the show, which runs from November 20-21. Access control technologies are critical for granting or denying entry to secure areas within a building. However, these solutions must be integrated with security entrances to address the risk of intrusion from tailgating. Industry’s slimmest optical turnstile The Circlelock portals enable true multi-factor authentication and provides valuable metrics to predict the risk of infiltration Boon Edam will be displaying the industry’s slimmest optical turnstile, the Lifeline Speedlane Swing, with a custom, integrated pedestal that incorporates the MorphoWave™ touchless fingerprint technology from IDEMIA. This solution enables high throughput with the enhanced security of rapid biometric identification. Boon Edam entry experts will also be on-hand to discuss the entire range of security entrance solutions available, including the Tourlock 180 security revolving door and Circlelock mantrap portals. A popular choice among the Fortune 500, these solutions enable industries to comply with regulations by preventing tailgating and piggybacking without manned supervision. The Circlelock portals also enable true multi-factor authentication and provides valuable metrics to predict the risk of infiltration. For the 12th year in a row, Boon Edam is the official turnstile sponsor of ISC East. The company will display 5 lanes of the Lifeline Speedlane Open at the show’s main entrance. Security entrances The Open turnstile is part of the sleek and modern Lifeline Series of optical turnstiles launched in 2015, which has helped propel Boon Edam to the market-leading position for security entrances, according to “Pedestrian Entrance Control Equipment” by IHS Markit® for the 2014-2016 period.
Kestrel Guards, a SIA-approved security solutions specialist, has gained added visibility and control over its operation using employee scheduling and mobile workforce management software, SmartTask. By consolidating its requirements into a single system, the company has been able to streamline and simplify internal processes to help enhance service delivery, maximise productivity and better protect security officers. SmartTask workforce management software We looked at a number of systems, but SmartTask proved to be the most robust and functional technology" Kestrel Guards adopted SmartTask to help better plan and manage security officers by replacing a number of manual and electronic processes. Initially, SmartTask is being used across the company’s static and mobile teams working across 1,150 customer sites, with plans to roll-out the solution to its keyholding and alarm response operations moving forward. “We looked at a number of systems, but SmartTask proved to be the most robust and functional technology that best meet our needs,” explains Russell Doyle, Head of National Operations at Kestrel Guards. “We wanted an employee scheduling and mobile workforce management software solution that was web-based and scalable, so we could provide simple access to key personnel and introduce the system using a phased approach.” Intelligent Rostering SmartTask’s Intelligent Rostering is being used at each of Kestrel Guards’ offices to create weekly work schedules for a total of 350 security officers. By replacing a previous paper-based planning system and implementing consistent processes across the business, the company has reduced the time and cost required to prepare rosters. It is also enabling Kestrel Guard to view all staffing requirements centrally from its head office in Southampton, providing added control and operational insight. Interactive dashboard for live viewing An interactive dashboard provides a live view of the security operation in Kestrel Guards’ 24/7 control centre, allowing the company to monitor the delivery of contracted work and the status of all static and mobile officers. The at-a-glance visibility of attendance, check calls and security alerts, allows the company to use SmartTask to respond quickly to any issues to maintain service levels and better protect staff. The software is also enabling contracts managers to monitor relevant activity, both historically and in real-time, as well as being used for employee performance. Enhanced enterprise security SmartTask-enabled smartphones record both attendance and tasks, capturing relevant information and photo Meanwhile, SmartTask has allowed Kestrel Guards to offer added value services, which is helping to secure business with new and existing customers. As well as providing complete visibility of patrols – using scannable checkpoint tags along predefined routes – officers are able to undertake monitored inspections, audits and equipment checks. SmartTask-enabled smartphones record both attendance and tasks, capturing relevant information and photo evidence where necessary. Thirteen Static Guarding customers have already signed to value added services and this enhanced offering is helping win additional local and regional contracts. Security management Paul Ridden, CEO of SmartTask commented: “Our employee scheduling and workforce management software is being selected by an increasing number of security businesses, including many of the UK’s top 30 firms. It has become the solution of choice within the marketplace based on its ability to help better, plan, manage, deliver and report on a security operation. Paul adds, “In fact, SmartTask is proven to deliver operational improvements and efficiencies, while significantly enhancing service quality, increasing contract compliance and supporting business development.”
Corps Security has won a five-year, £3.6m annual contract to provide security services to Tata Steel Europe across the UK. Tata is Europe's second largest steel producer with operations in 26 countries and a commercial presence in more than 50 countries. More than 100 security officers will be provided by Corps to secure all 14 of Tata’s UK sites including the flagship steelmaking plant in Port Talbot, Wales. Mike Bullock, CEO of Corps Security, said: “We are delighted to be working with such a like-minded organisation. The Tata Group was founded on the principle that its activities should always benefit society and is majority owned by philanthropic trusts. As a trust which was set up in 1859 to provide employment for ex-servicemen returning from the Crimea, we share their values and look forward to working closely together.”
Limitless Security launches a new fixed cost managed solution for the housebuilding and construction industries. This fully managed service takes away the headaches and hassles involved in installing, managing and maintaining security equipment on building sites. It will enable housebuilders to reduce the incidence of break-ins, theft and vandalism whilst maintaining and managing the costs of security within acceptable limits. Managed security solution This fully managed security solution includes detection, monitoring and response This fully managed security solution includes detection, monitoring and response using a SIA-licensed security guarding service. It covers everything from risk assessment, the supply, installation and management of all equipment, including Limitless Security’s battery operated VIDAR motion detectors with integrated image verification. Also provided are site security signage, documentation of any events for evidential purposes and the provision of information to responding agencies. “Our new service challenges the industry perception that the price of security may outweigh the cost of an intruder event. This is understandable when the costs of traditional manned guarding contracts and CCTV installations are taken into account,” said Adam Lees, Managing Director of Limitless Security. Fully managed service “We developed this fully managed service to meet the needs of housebuilders as it provides a complete solution for a single, fixed monthly cost to make budgeting easier and eliminate any unexpected additional charges.” Limitless Security monitors all installations around the clock from its Monitoring Centre which reacts and responds immediately should a security event occur. When required, SIA-licensed security guards are directed to an event location and VIDAR captured images can be sent to their smartphones or tablets to assist with identification.
Public spaces in cities and suburbs are important places for community development and promoting outdoor recreation. These areas may include main streets, parks, promenades, band shells and fields. Such locations are often utilised by public event planners for community activities, including summer festivals, wintertime ice skating rink installations, music concerts and art fairs. As the year drew to a close, holiday and Christmas markets as well as major New Year’s Eve events, presented cities with constant public event security needs. The public nature of these events increases risks of incidents with high-speed vehicles that put attendees in danger. Fortunately, there are three ways for public space managers to prevent casualty-causing collisions and further promote the use of local public areas. Developing an effective action plan When strategising how to react to an alert, think about what time of the year and time of day the event is occurring It is important to have a plan developed before an incident or accident occurs. Warning systems, utilising doppler radar and digital loop technologies, alert guards to abnormal vehicle velocity changes in the surrounding area. Managers of public areas should organise a meeting with public safety authorities and local agencies to discuss what must immediately occur when a high-speed vehicle is approaching a public event. When strategising how to react to an alert, think about what time of the year and time of day the event is occurring. Having such a reaction plan in place combines technology and strategic planning to ensure everyone is on the same page to effectively target a threat and promote overall event safety. Securing public areas Ideally, there will be no need to implement a well-conceived action plan. After all, taking preventive measures to secure public areas where events take place is important to keep people safe from accidental vehicle collisions and intentional attacks. Protect attendees by clearly separating pedestrian and vehicle locations using security devices such as – Barricades Portable barriers Bollards Install guard booths Avoid the risk of vandalism and theft, making sure people are safe when walking back to the cars at night by keeping parking areas illuminated with flood lights. Install guard booths with employees who monitor activity in the parking area and who are prepared to react if an alert is triggered. Furthermore, prevent accidental collisions by clearly marking the parking area with informative warning signs and using barricades to direct traffic. These three tips can be used by public area managers to promote security at the next community event. Additionally, the technologies used to secure an event can also be used as infrastructure for year-round security. Installing gates that shut when the public space is closed or using aesthetically pleasing bollards are steps any public area manager can take to promote community safety.
According to the reports of not-for-profit organisation Gun Violence Archive, the year 2018 has seen 323 mass shooting incidents as of November 28 in the United States. This number is 346 for the year 2017 and 382 for 2016 (more statistics are available here), with “mass shooting” defined as cases where four or more people are shot or killed in the same time period and location. While definitions of mass shooting vary with organisations in the US, the count of over 300 incidents per year, or about once per day on average, is simply alarming. It raises public safety concerns, ignites debates and protests, which in turn lead to public unrest and potentially more violence, and increases costs for governments from the regional to federal level. Most importantly, the loss of lives demands not only improvement in post-incident handling and investigation, but also new prevention technologies. Gunshot detection solutions AI weapon detection offers a more efficient alternative to prevent active shooting There are several gunshot detection solutions in the security market, commonly used by law enforcement agencies to detect and locate gun fires. These systems function based on acoustic recordings and analyses and often in combination with signals detected by sensors of the optical flash and shockwave when a gun is fired. However, gunshot detection by nature dictates that the law enforcement can only react to a shooting incident that has occurred. With fast action, law enforcement can prevent the incident from escalating, but lives that are lost cannot be recovered. With the development of artificial intelligence in object recognition, AI weapon detection offers a more efficient alternative to prevent active shooting: AI can visually detect guns based on their shapes before they are fired. The AI is trained to recognise firearms in different shapes, sizes, colours, and at different angles in videos, so that the AI weapon detector can be deployed with existing cameras systems, analyse the video feeds, and instantly notify security staff when a gun is spotted. Comparison of the advantages for law enforcement and public security agencies Legacy gunshot detection using sensors AI weapon detection Reactive measure: detect after guns have been fired Proactive measure: detect before guns are fired Time to action: within 1 second Time to action: within 1 second Unable to provide visual data about shooter(s) Can provide data about shooter(s) based on the camera recording: clothing, luggage (backpack, handbag, etc.), facial features, vehicle Unable to track the location of the shooter(s) before and after shooting because of the lack of sound Can track the shooter(s) using AI Person & Vehicle Tracking, AI Face Recognition, and AI License Plate Recognition False detection caused by similar sound such as fireworks and cars backfiring Minimal to no false detection, as AI can distinguish different types of handguns and rifles from normal objects (umbrella, cellphone, etc.) Require physical deployment of gunshot detection sensors Can be used with existing camera systems, do not require special hardware Complicated to deploy, require highly trained professional Easy to deploy as an add-on to existing video surveillance system - Can integrate with gun-shot detection to create a “double knock” audio and video active shooter alert system Gun-shot detection advantages In addition to advantages for law enforcement and public security agencies, this type of visual-based pre-incident detector has three-fold advantages for the public: Save lives by spotting the shooter before the shooting event. Minimise the chaos entailing an incident: panic and chaos caused by a shooting incident often adds to injury, as people run, fall, trample on others… With an AI weapon detector, when a gun is spotted, the system sends an alert to security staff, who can quickly control the situation in an organised manner and apprehend the intending shooter. Can be added as a SaaS (Security as a Service) component to small business and home surveillance systems, e.g., intrusion detection alerts (home invasion incidents with firearms number over 2500 per year nationwide). For a complete active shooter detection system, video-based AI detector can operate in conjunction with gunshot detectors for enhanced security. Traditional X-ray based weapon detection or metal detection entrance systems are complicated and expensive; with AI video technology, active shooter detection system can be cost-effective, and after all, what price tag can one put on a life? Written by Paul Sun and Mai Truong, IronYun
From satellite imagery to street views to indoor mapping, technology has disrupted our past world. This has left us dependent upon new ways to visualise large spaces. This new world has brought many benefits and risks. But what does that mean for the security professional or facility manager today and what technologies can be used to secure buildings and improve facility operations? A brief history of 3D technology Starting May 5, 2007 (inception 2001), Google rolled out Google Street View to augment Google Maps and Google Earth; documenting some of the most remote places on earth using a mix of sensors (Lidar/GSP/Radar/Imagery). The mission to map the world moved indoors May 2011 with Google Business Photos mapping indoor spaces with low cost 360° cameras under the Trusted Photographer program. In the earlier days, 3D scanning required a high level of specialisation, expensive hardware and unavailable computing power With the growth of 3D laser scanning from 2007 onwards, the professional world embraced scanning as effective method to create digitised building information modelling (BIM), growing fast since 2007. BIM from scanning brought tremendous control, time and cost savings through the design and construction process, where As-Built documentation offered an incredible way to manage large existing facilities while reducing costly site visits. In the earlier days, 3D scanning required a high level of specialisation, expensive hardware, unavailable computing power and knowledge of architectural software. Innovation during the past 8 year, have driven ease of use and lower pricing to encourage market adoption. Major investments in UAVs in 2014 and the commercial emergence of 360° photography began a new wave of adoption. While 3D scanners still range from $20K – $100K USD, UAVs can be purchased for under $1K USD and 360° cameras for as low as $100. UAVs and 360° cameras also offer a way to document large spaces in a fraction of the time of terrestrial laser scanners with very little technical knowledge. Access to building plans, satellite imagery, Google Street View, indoor virtual tours and aerial drone reconnaissance prove effective tools to bad actors The result over the past 10+ years of technology advancement has been a faster, lower cost, more accessible way to create virtual spaces. However, the technology advances carry a major risk of misuse by bad actors at the same time. What was once reserved to military personal is now available publicly. Access to building plans, satellite imagery, Google Street View, indoor virtual tours and aerial drone reconnaissance prove effective tools to bad actors. Al Qaeda terror threats using Google Maps, 2007 UK troops hit by terrorists in Basra, 2008 Mumbai India attacks, 2016 Pakistan Pathankot airbase attacks, ISIS attacks in Syria using UAVs, well-planned US school shootings and high casualty attacks show evidence that bad actors frequently leverage these mapping technologies to plan their attacks. The weaponization of UAVs is of particular concern to the Department of Homeland Security: "We continue to face one of the most challenging threat environments since 9/11, as foreign terrorist organisations exploit the internet to inspire, enable or direct individuals already here in the homeland to commit terrorist acts." Example comparison of reality capture on the left of BIM on the right. A $250 USD 360° camera was used for the capture in VisualPlan.net software What does this mean for the security or facility manager today? An often overlooked, but critical vulnerability to security and facility managers is relying on inaccurate drawing. Most facilities managers today work with outdated 2D plan diagrams or old blueprints which are difficult to update and share.Critical vulnerability to security and facility managers is relying on inaccurate drawing Renovations, design changes and office layout changes leave facility managers with the wrong information, and even worse is that the wrong information is shared with outside consultants who plan major projects around outdated or wrong plans. This leads to costly mistakes and increased timelines on facility projects. Example benefits of BIM There could be evidence of a suspect water value leak which using BIM could be located and then identified in the model without physical inspection; listing a part number, model, size and manufacture. Identification of vulnerabilities can dramatically help during a building emergency. First Responders rely on facilities managers to keep them updated on building plans and they must have immediate access to important building information in the event of a critical incident. Exits and entrances, suppression equipment, access control, ventilation systems, gas and explosives, hazmat, water systems, survival equipment and many other details must be at their fingertips. In an emergency situation this can be a matter of life or death. Example benefit of reality capture First Responders rely on facilities managers to keep them updated on building plans A simple 360° walk-through can help first responders with incident preparedness if shared by the facility manager. Police, fire and EMS can visually walk the building, locating all critical features they will need knowledge of in an emergency without ever visiting the building. You don’t require construction accuracy for this type of visual sharing. This is a solution and service we offer as a company today. Reality capture is rapidly becoming the benchmark for facility documentation and the basis from which a security plan can be built. Given the appropriate software, plans can be easily updated and shared. They can be used for design and implementation of equipment, training of personnel and virtual audits of systems or security assessments by outside professionals. Our brains process visual information thousands of times faster than text. Not only that, we are much more likely to remember it once we do see it. Reality capture can help reduce the need for physical inspections, walk-throughs and vendor site-visits but more importantly, it provides a way to visually communicate far more effectively and accurately than before. But be careful with this information. You must prevent critical information falling into the hands of bad actors. You must watch out for bad actors attempting to use reality capture as a threat, especially photo/video/drones or digital information and plans that are posted publicly. Have a security protocol to prevent and confront individuals taking photos or video on property or flying suspect drones near your facility and report to the authorities. Require authorisation before capturing building information and understand what the information will be used for and by who.There are a number of technologies to combat nefarious use of UAVs today Nefarious use of UAVs There are a number of technologies to combat nefarious use of UAVs today, such as radio frequency blockers and jammers, drone guns to down UAVs, detection or monitoring systems. Other biometrics technologies like facial recognition are being employed to counter the risk from UAVs by targeting the potential operators. UAVs are being used to spy and monitor for corporate espionage and stealing intellectual property. They are also used for monitoring security patrols for the purpose of burglary. UAVs have been used for transport and delivery of dangerous goods, delivering weapons and contraband and have the ability to be weaponised to carry a payload.Investigating reality capture to help with accurate planning and visualisation of facilities is well worth the time The Federal Aviation Administration has prevented UAV flights over large event stadiums, prisons and coast guard bases based on the risks they could potentially pose, but waivers do exist. Be aware that it is illegal today to use most of these technologies and downing a UAV, if you are not Department of Justice or Homeland Security, could carry hefty penalties. Facility managers must have a way to survey and monitor their buildings for threats and report suspicious UAV behaviours immediately to authorities. At the same time, it’s critical to identify various potential risks to your wider team to ensure awareness and reporting is handled effectively. Having a procedure on how identify and report is important. Investigating reality capture to help with accurate planning and visualisation of facilities is well worth the time. It can help better secure your facilities while increasing efficiencies of building operations. Reality capture can also help collaboration with first responders and outside professionals without ever having to step a foot in the door. But secure your data and have a plan for bad actors who will try to use the same technologies for nefarious goals.
School shootings, especially in the United States, present an ongoing tragedy and a challenge to the security industry. We like to think we have solutions that can help, if not “solve”, the problem: but how effective are they at the end of the day? The sad answer – even after dozens of school shootings and even in the wrenching aftermath of the latest one – is that we don’t know. There is a gaping lack of knowledge and research when it comes to measuring the effectiveness of preventative measures as they relate to school shootings. A 2016 study by the Rand Corp. points to the problem: Lack of data and research on what works and what doesn’t. “Despite growth in the school safety-technology sector, rigorous research about the effectiveness of these technologies is virtually non-existent,” according to Rand (as reported in Education Week). “The field is in desperate need of more evidence on what works, and schools want this information presented to them in vetted, digestible ways to help them with procurement.” Role of early detection Early detection of weapons in the school environment can minimise the impact of school violence Early detection of weapons – and their users – in the school environment can minimise the impact of school violence. For example, ZeroEyes is an intelligent video analytics platform, powered by artificial intelligence (AI), to detect weapons and recognise faces in real time. The company’s goal is to provide school administrators and decision-makers with a simple, intuitive situational awareness platform that gives first responders a tactical advantage. Data capture form to appear here! An emerging tool in campus security is audio analytics: Aggression and gunshot detection are some of the best security tools in the campus security market when it comes to detection, intervention and deterrence. Aggression detectors are capable of accurately recognising duress in a person’s voice. The software automatically and objectively detects the presence of rising human aggression, anger or fear, and subsequently warns staff by a visual alert or alarm trigger. A gunshot detector recognises firearm discharge from various firearms in different settings. Within seconds of a gunshot, the software accurately classifies and triggers an immediate notification. Emergency response technology CLASS [Crisis Lockdown Alert Status System] by Sielox is an incident and crisis management solution Emergency response in also important, and technology can play a role. For example, physical security company Sielox has adapted the idea of using a colour scheme to characterise an emergency situation into its electronic security system. CLASS [Crisis Lockdown Alert Status System] by Sielox is an incident and crisis management solution that uses a variety of colours to designate the emergency conditions in various parts of a school building – red to alert to a crisis condition and green to designate "safe/secure". Colours are displayed on a schematic of the building, and new colours have been added, too, such as yellow for “unaccounted individual", orange for “disturbance” and blue to designate a medical emergency. CLASS offers five different alert levels and eight different colours that are configurable to denote a wide variety of emergency or non-emergency situations (such as maintenance or homeroom check-in status). Emergency response in also important, and technology can play a role Non-lethal methods to suppress active shooters in schools are also emerging. For example, one remotely deployed threat suppression system drenches a perpetrator with a repulsive water-based solution, thus impairing their ability to enact violence. The solution irritates eyes, throat, lungs and skin, but does not cause permanent injury. Cleanup is easy using water and detergent. The solution is manually deployed in predetermined zones, which limits the affected areas in a building. Touch-screen control enables rapid deployment, which can also be integrated with Threat Alert buttons and/or gunshot detection. ShotSpotter gunfire tracking Gun violence is also an issue in the neighborhoods where schools are located Beyond the schools themselves, gun violence is an issue in the neighborhoods where schools are located. ShotSpotter, Inc. released data tracking gunfire in and around public K-12 school communities within ShotSpotter coverage areas during 2017. The data revealed more than 4,800 gunfire incidents occurred during school hours within a one-half mile radius of public K-12 schools and within the coverage area. There are 2,320 public K-12 schools and over 1,079,700 students within ShotSpotter coverage areas in 77 cities in the United States. The ShotSpotter study tracked and analysed data on the number of gunfire incidents that occurred at or near those schools across the time period from 7 a.m. – 5 p.m. local time, Monday – Friday, including summer and holidays. On a positive note, awareness of high-profile school violence has prompted action. Schools and universities are most certainly safer than ever before. High-profile incidents, especially active shooters tragedies, have increased collective security awareness. Heightened awareness leads to safer practices, improved emergency preparedness and security technology innovations. Collaborative efforts that involve stakeholder groups, such as administrators, responders and students, are the key to a safer learning environment. Investing in technology advances in 1) access control (e.g. electronic access, visitor management) and 2) communications (e.g. duress capabilities, mass notification) is the most effective way to protect people.
As a security service provider with a rich history in manguarding, Allied Universal is launching a new technology platform to increase productivity and accountability of security officers and to transform guard service operations from an ‘observe and report’ mission to a ‘detect and respond’ function. Mark Mullison, Allied Universal’s Chief Information Officer (CIO), says the new Heliaus platform also uses artificial intelligence (AI) to analyse data, predict outcomes, and prescribe optimum responses. The platform includes a smart phone app that guides security officers to ensure post orders are followed and provides a ‘virtual’ coach or supervisor to guide security officers throughout the day. “The walls between technology and people need to come down in the future,” says Mullison. “We need an ecosystem in which people and technology can cooperate well and respond to threats and drive outcomes.” Real-time situational awareness Technology plays an increasing role in security and safety, but it will never replace humans"Heliaus is a step in that direction. It has two components – the mobile app used by security officers; and a cloud-based portal, like a command and control centre that compiles information from the app and other inputs and performs AI analysis of data. Heliaus is an add-on for Allied Universal customers and is offered for a per-device subscription fee of $199 per month. A customer company’s managers can also access the portal for data visualisation tools and real-time situational awareness, or to input data such as ‘approving’ an incident report or action. “Technology plays an increasing role in security and safety, but it will never replace humans,” says Mullison. “It will augment and enhance the workflow and make people more effective.” “We are focussing on delivering better outcomes for safety and security,” he adds. “The impacts are as broad and diverse as the clients we serve.” Customisation of forms enables the system to collect and use any information that was previously collected on paper. Monitoring and Response Center (MaRC) A system is effective only to the extent that it is used, and Allied Universal has engineered the user experience to make the mobile app easy – almost fun – to use, says Mullison. Elements of ‘gamification’ drive greater user adoption. “It is designed to support the work [security officers] do and make information collection a by-product of people doing their jobs.” The system brings together rich data, AI, location-aware workflow automation, and friendly user experience design Effective AI depends on data, and Heliaus pulls data from Allied Universal’s Monitoring and Response Center (MaRC), where a cloud server integrates the company’s managed security services, including access control, video surveillance and video analytics. It also incorporates current weather information and forecasts, and information specific to the industry segment. Additional data is generated as officers enter data through the mobile app. The system brings together rich data, AI, location-aware workflow automation, and friendly user experience design. It provides insight into the drivers of risk, makes recommendations about how to reduce incidents, and, through dynamic workflow automation, ensures that those recommendations are implemented. Location awareness is a combination of the global positioning system (GPS), Bluetooth beacons, and near-field communication (NFC) tags. Improves the accuracy of responses AI understands the data and applies reasoning capabilities to predict an outcome and prescribe a response“Information is organised to facilitate AI analysis. If you have the right knowledge representation then problem-solving is easy,” says Mullison, echoing a common principle of artificial intelligence. AI works to analyse data and make predictions and recommendations to guide responses by security personnel. AI understands the data and applies reasoning capabilities to predict an outcome and prescribe a response. The AI system also learns and improves the accuracy of responses with more data and over time. Responses come much faster than older ‘trial and error’ models of analysis. Another element of Heliaus is a ‘robust workflow engine’ that ensures recommendations are carried out, either by a security professional on site or by the client. Mullison says implementation of the system can result in a 20% reduction of security and safety incidents. Multiple applications of Heliaus Heliaus is already being used by some Allied Universal customers. For example, a major Hollywood production studio is using it to identify and address workplace hazards such as stray electrical cords, dripping water hoses, etc., across a 50-acre area. In the logistics sector, Heliaus is being used to facilitate checking delivery vehicles in and out of a truckyard A manufacturer created a custom compliance application using the platform to track more than 140 unique incident types, such as monitoring elevated temperature in a truck trailer or drivers without proper identification. In the logistics sector, Heliaus is being used to facilitate checking delivery vehicles in and out of a truckyard. The flexibility of the platform can enable expansion to incorporate other technologies in the future, too. For example, sources of data for the system could include robots, drones or various Internet of Things (IoT) sensors; or workflow engines could be used to dispatch a robot or drone to handle a situation (rather than a human).
School shootings continue, as does a search for answers. What solutions are there to prevent school shootings and/or to improve the response (and thus minimise the death toll)? In the physical security industry, we like to think we have solutions that can help, if not “solve”, the problem, but realistically speaking, how effective are they at the end of the day? We like to think we have solutions that can help, if not “solve”, the problem: but how effective are they at the end of the day? The sad answer – even after dozens of school shootings and even in the wrenching aftermath of the latest one – is that we don’t know. There is a gaping lack of knowledge and research when it comes to measuring the effectiveness of preventative measures as they relate to school shootings. Scarce resources on preventative measures The dearth of knowledge on the subject leaves schools at risk of spending scarce resources on measures that don’t have any real impact, or worse, that have a negative effect on education environments. The natural impulse following a school shooting is to do something – anything – to prevent the tragedy from happening again at any school, but especially at my school. But how is money best spent?Successful businesses are a good thing, but not at the expense of misspending education resources on solutions that don’t solve anything Congress has passed the Stop School Violence Act of 2018 to provide $50 million per year to develop programs to train students, teachers and law enforcement to prevent violence, and to create anonymous reporting systems, such as hot lines, for school violence threats. The bill authorises another $25 million for improvements to school’s physical security infrastructures. Congress also provides $1.1 billion in Title IV block grants, which districts can use to pay for diverse needs such as security systems. Several states are providing additional funding for physical safety measures and campus police, and local districts are also stretching their budgets to address security concerns. But is that money being targeted to measures that will help the situation? What is the role of technology in preventing school violence, and are we as an industry at risk of over-selling our preventative capabilities and diverting money from other measures that might have more impact? Successful businesses are a good thing, but not at the expense of misspending education resources on solutions that don’t solve anything. More metal detectors, armed guards and police officers could cause anxiety in some students and even interfere with the learning process Studies on school safety and protection Researchers, advocates and educators gathered this fall at American University to consider the need for better research to inform decision-making on safety, reported Education Week.The field is in desperate need of more evidence on what works, and schools want this information presented to them" A 2016 study by the Rand Corp. points to the problem: Lack of data and research on what works and what doesn’t. “Despite growth in the school safety-technology sector, rigorous research about the effectiveness of these technologies is virtually non-existent,” according to Rand. “The field is in desperate need of more evidence on what works, and schools want this information presented to them in vetted, digestible ways to help them with procurement.” Jeremy Finn, a professor of education at the University of Buffalo, has pointed out the difficulty of assessing the effectiveness of measures designed to deter events that likely won’t occur anyway. “How do you know when you have deterred a school shooting?” he asks. “It didn’t happen.” The effects on our students Might technologies aimed at making schools more secure have an adverse effect on the learning environment? More metal detectors, armed guards and police officers could cause anxiety in some students and even interfere with the learning process. The physical security industry should freely acknowledge that the technologies we offer are only part of the solution to school violence Do security measures aimed at preventing active shooting incidents absorb resources that might better be used to address a more general and/or likely security threat such as vandalism or student discipline? Theoretically, security measures in general should help to prevent the probability of an active shooter at the same time they are addressing a wider range of concerns and threats. But do they? At the very least, we in the physical security market should be aware, and should freely acknowledge, that the technologies we offer are only part of the solution to school violence. Schools should take the broadest possible approach to the range of security challenges, and technology should be one tool among many. Furthermore, better data to measure what works is sorely needed to illuminate the best path forward.
BI-City Tokyo is located in Nur-Sultan (Astana), the capital city of Kazakhstan. It is a high-end residential complex of BI Group – a construction holding company in the Kazakhstan real estate market. At present, three apartment buildings with public areas and more than 400 apartment units have been completed. Aiming to create modern high-end intelligent buildings and residential areas, the BI Group wanted to upgrade the existing analogue video intercom system of BI-City Tokyo. Analogue intercom system The original analogue intercom system in this community is outdated and cannot meet the diverse security requirements of high-end residential areas. First, the original analogue intercom does not support retaining images and leaving messages. Second, this system only supports access cards to open doors, which is inconvenient for residents in case they forgot their card. Third, the original system cannot add IP cameras to monitor public areas such as children's playground, fitness areas, etc. Fourth, the cold winter temperature in Nur-Sultan requires high-performance equipment capable of operating in extreme environments. Cold winter temperature requires high-performance equipment capable of operating in extreme environments Faced with the abovementioned challenges, BI Group was also looking for a trustworthy brand that can provide not only modern smart system but also technical support and reliable after-sales service. Meeting all the above requirements, Dahua smart residential solution was chosen to be the security solution provider of BI-City Tokyo. Access ANPR Camera The complete solution deployed more than 300 pieces of Dahua equipment, including Indoor Monitor, Apartment Outdoor Station, IP Camera, Access ANPR Camera, Video Recorder, etc. The solution supports two-way audio intercom, real-time video and messaging feature. In addition, a variety of door opening methods were also implemented: door opening via remote calling, door opening using access card, and remote door opening via APP. Additionally, all the equipment can be visualised and integrated in the Dahua DSS platform for centralised management, operation and maintenance. Moreover, the temperature in Nur-Sultan can reach up to negative 40 degrees in winter season. This requires high-performance outdoor devices featuring dust and water resistance, and explosion-roof capability. In response to this pressing challenge, Dahua apartment outdoor station VTO1210C-X-S1 and access ANPR camera ITC237-PW1B-IRZ that support wide working temperature were installed at the entrance of the apartment building for a more effective visitor and vehicle management. Built-in intelligent video analytics When a visitor arrives at the entrance of the apartment building and dials a resident’s room number through the Dahua apartment outdoor station, the camera installed at the entrance will synchronise the video with the visitor’s image captured in the resident’s indoor monitor. Once the visitor’s identity is confirmed, the resident just needs to press the button on the indoor monitor to open the door remotely. With Dahua app, users can even answer calls and open doors remotely when they are out for work or travelling. As for vehicles, Dahua access ANPR camera ITC237-PW1B-IRZ is designed for extreme temperature environments (temperature range of -40°C to +60°C). With built-in intelligent video analytics, the camera has the ability to detect and recognise moving vehicle's plate number within low speed. IR Mini-Bullet Network Camera The camera uses a set of optical features to balance light throughout the sceneFor both approaching and departing vehicles, the access ANPR camera takes a snapshot of the number plate and vehicle overview picture, as well as records corresponding surveillance videos. By setting a whitelist, the camera can automatically control the barrier or gate to open if a plate number recorded in the whitelist has been recognised. The public areas including children's playground, fitness areas, as well as the lobby are covered by 2MP IR Mini Dome Network Camera IPC-HDBW4231E-ASE, 2MP and 3MP IR Mini-Bullet Network Camera. The Starlight Ultra-low Light Technology of IPC-HDBW4231E-ASE offers light sensitivity, capturing colour details under low light condition up to 0.002lux. The camera uses a set of optical features to balance light throughout the scene, resulting in clear images in dark environments. Smart residential solution Dahua smart residential solution provides an integrated management platform for the management personnel of BI-City Tokyo. It assists in the remote and visual management of the property and improves the services and facilities they offer. Security guard at the entrance is not needed anymore to manage entering and exiting vehicles, which saves labour costs, reduces the waiting time of vehicles and improves traffic efficiency. In addition, the all-round monitoring of the public areas within BI-City Tokyo greatly improves the safety level of the entire community. The video intercom system of the building provides a variety of convenient door opening methods, enhancing the resident’s living experience. "We adopted analog solution in the first phase. From the second phase, we replaced all of analogue system with Dahua’s IP video intercom solution. We hope that Dahua will help us complete the solution planning of the three, four, five, and six phases”, said Arman, General Manager of BI Group.
Established in 1976, Meghna Group of Industries (MGI) is a conglomerate in Bangladesh. MGI operates out of a large campus in Dhaka that houses its head office, 45 different manufacturing plants, and maintenance workshops, all under one roof. MGI has a turnover of over USD 3 billion, and an employee strength of over 30,000. Being an established and trusted group, it required operations to be suitably monitored, in order to ensure uninterrupted production, adherence to quality standards, and timely delivery of supplies to customers. So far, it had been monitored by manned security, with accompanying risks ranging from damage to assets, misuse of equipment, thefts, leakage of confidential information, employees’ safety, poor record keeping for vehicles entering or exiting the premises, and more. Providing investigation-friendly monitoring software Enabling IVA at various locations has helped in the monitoring of infrastructure Designing of the solution started with a joint site survey by Videonetics, MGI IT heads, and the system integrator. After extensive research, Videonetics developed a unified solution encompassing Intelligent Video Management Software (IVMS), Intelligent Video Analytics (IVA), and a customised ANPR system to read and capture licence plates in Bengali language. Key aspects of the solution included the following: Videonetics’s IVMS has been deployed to help in viewing and recording feeds from over 500 cameras installed in multiple factory locations. This is enabled over IP network in an efficient and elegant way. In addition, the solution provides investigation-friendly monitoring software at the front-end, while relegating all the complexity of the server software to the back-end. Enabling IVA at various locations has helped in the monitoring of infrastructure, vehicles, people, crowds and objects, for automatic detection and analysis of events of interest. Manned security to address safety The operators get a bird’s eye view of various sites from their centralised location, enabling them to respond quickly and effectively when an incident occurs. The solution has been installed on Red Hat® Enterprise Linux® which makes the overall system more secure and maintainable. Videonetics’s Automatic Number Plate Recognition (ANPR) system has been customised to read license plates in Bengali. Regardless of the lighting conditions, the Bengali ANPR accurately captures with timestamp the licence plate of any vehicle as it appears in the camera’s field of view (FoV). The new implementation enables security operators to be deployed at the unified interface In addition, the system is integrated with the IVMS at the command and control centre, for viewing and analysing vehicular movements, and taking action, if required. THE IMPACT Prior to the installation of Videonetics’s solution, MGI used to rely on manned security to address safety, security and operational risks. However, the new implementation enables security operators to be deployed at the unified interface, for monitoring multiple sites such as assembly plant, warehouse, process, dispatch area, vehicle movement, and so on. Personal protection equipment detection So now, MGI operators can handle incidents of thefts, potential break-ins, unauthorised intrusions, and conduct investigations, without having to leave their desks. This has helped MGI in maximising resources and significantly reducing costs. But the biggest benefit has been to be able to provide a safer environment to its employees, and to secure its workplaces with optimisation in day-to-day operations. The open architecture of the solution allows MGI to continue adding, in a single interface, more AI & DL powered applications such as personal protection equipment detection, facial recognition, fire & smoke detection, workers slip/ fall detection, workers head count, vehicle movement management, to name a few. This makes it possible for the company to address all its security concerns with a holistic approach.
Security companies provide a type of service that tends to go unnoticed except when it’s missed. Small cities and towns are increasingly growing every day mostly due to internal migration and the high prices of rent in Los Angeles county USA. Veteran Los Angeles security services company, Hillquest Security & Patrol plans to meet this growth head-on. For that reason, Hillquest has decided to expand their already wide range of action (which included more than 60 cities by 2018) to all the Orange and Riverside counties. Hillquest’s security mobile patrols Hillquest Security started to provide security guard services in Orange County and Riverside since early 2019 Hillquest Security started to provide security guard services in Orange County and Riverside since early 2019. What was initially a test venture that turned out to be really successful for the company has now became a full-service activity. Furthermore, Hillquest started to offer its full range of security options for businesses and individuals in those areas. Businesses and other entities in the OC and Riverside can now hire Hillquest’s security mobile patrols, bodyguards, security systems, loss prevention and other security services for banks, construction areas, healthcare facilities, hotels, apartment complexes, movie sets, parking lots, schools and event venues. Manned Guarding and security services "We provide security services that are perfectly tailored for our clientele," said John Bouzy, Hillquest Security owner. "Our trained, licensed expert security officers can handle any and all of our customers’ security needs. Moreover, we can do that any time of day as well." According to Hillquest Security & Patrol’s corporate website, the company is insured with a US$ 5 million policy and its officers "meet the standards set by the bureau of security and investigative services."
Carlisle Support Services are pleased to announce that they have been awarded a 3 year contract to provide Manned Security and Stewarding services to the All England Lawn Tennis Club (Championships) Limited (AELTC). The AELTC is one of the world’s oldest and most prestigious private members’ tennis clubs and the home of The Championships, Wimbledon, one of the sporting events. Building a good working relationship In addition to the 24-7/365 Site Security, Carlisle will also be providing in excess of 350 event staff during the two weeks of The Championships. Adrian White, Operations Director at Carlisle, said: “We are delighted and honoured to be working with this Iconic venue.” “Already we have built a good working relationship with the AELTC Security Team and we understand the culture of the venue and the goals they are looking to achieve. Wimbledon is a unique event and location, for 50 weeks of the year it is a tennis club and for 2 weeks of the year it takes centre stage in the sporting calendar.” Understanding the contrasting needs of the service “Our experiences with other major sporting venues that have similar calendars, such as Ascot and Lords, meant we understood the contrasting needs of the service. We are really looking forward to a positive working relationship” Stephen Grainger, AELTC Head of Security, said “We are delighted to have selected Carlisle Support Services to deliver an important component of our security provision for both our year-round operations and The Championships and we look forward to working with them and our other providers.”
Upon hearing Pablo Picasso’s famous praise of art’s ability to clear ‘the dust of everyday life’, one’s thoughts could easily turn to one of Arizona’s newest landmarks, the Mesa Arts Center. Set proudly amidst the dust of the Sonoran Desert, the Mesa Arts Center is a striking complex of buildings, art installations, and public throughways, offering a rich blend of visual impressions in glass, water, stone, and metal, with splashes of vibrant colour and metallic reflection. At more than 21,000 sq. feet, the award-winning $95 million campus is the largest and most comprehensive performing, visual and educational arts complex in Arizona, serving as a gathering point for the citizens of Mesa and region alike, seeking to enjoy the indoor and outdoor spaces, public events, classes, and art exhibitions. Ensuring safe, family friendly environment Ensuring a safe, family friendly environment is essential to fulfilling the role the Center plays as a gathering pointThe presence of an adjacent light rail station and hosting of multiple festivals throughout the year further increase traffic to, from, and through the open planned site at various hours of the day, and on weekends and even holidays. The heart of the Mesa Arts Center complex is a grand promenade that knits together all of its pieces, while providing places for group gatherings, performances, and quiet reflection, comfort and relaxation. Ensuring a safe, family friendly environment is essential to fulfilling the role the Center plays as a gathering point for all walks of life. In addition to welcoming visitors to the Center, the open configuration of the complex invites commuters coming off the nearby light rail line to stroll through on their way to and from the station, and draw loiterers, would-be vandals, and itinerant populations (attracted to the semi-secluded spaces created by outdoor art installations and the complex’s fountains and water elements). Surveillance system for crime prevention Particularly outside of traditional hours of operation, such factors can increase the risk of nuisance crimes, vandalism, and petty theft, and potentially more serious crimes against visitors and staff, without a vigilant and comprehensive security and surveillance operation. Additionally, complex spaces, varied materials, and water elements increase risk for incident and accident without proper prevention and/or prompt response. A technical solution with proven power, performance, and reliability was paramount to ensure protection of property While customary approaches to similar venues have typically relied heavily on a combination of CCTV and human security guards, the size and complexity of the Mesa Arts Center campus makes a traditional manned guarding solution, even when supported by a typical surveillance technology, both cost prohibitive and potentially inadequate. Protection of property and campus safety The Mesa Arts Center is an architectural showpiece and regional destination, requiring comprehensive surveillance at all hours, every day of the year, under highly variable conditions. A comprehensive technical solution with proven power, performance, and reliability was paramount to ensure protection of property and the safety of everyone on campus. The City of Mesa, who operates the Center, in partnership with Scottsdale’s Surveillance Acquisition Response Center (SARC) and IDIS technology, provided a mix of surveillance cameras and network video recorders (NVRs) able to meet the varied requirements of a campus housing multiple art galleries, studios, performance spaces, walkways and cut-throughs, and outdoor gathering spaces; and support SARC’s innovative approach to virtual guarding, which incorporates military, police, and intelligence best practices and personnel to enhance traditional remote monitoring models and outcomes. Using Direct IP NVRs and cameras SARC monitors use IDIS’s powerful, modular, and feature-rich VMS, IDIS Solution SuiteThe City of Mesa’s previous successes implementing SARC and IDIS technology at the Mesa Grande Cultural Park made the integration of technology and monitoring selected for the Mesa Arts Center a natural fit. Featuring multiple IDIS DirectIP [model number] network video recorders (NVRs), and IDIS Direct IP [model number] cameras, with [feature set], at the heart of a comprehensive security posture, SARC monitors use IDIS’s powerful, modular, and feature-rich VMS, IDIS Solution Suite, and their unique military, law enforcement, and intelligence-derived protocols and best practices to support on-site personnel and cover the campus comprehensively at night and during other off-hours. Additionally, the IDIS solution also seamlessly integrates with, recording and managing footage from other camera installations, demonstrating the IDIS dedication to eliminating the common frustrations and complexities of security systems. SARC’s virtual guard protection The implementation of SARC’s virtual guard protection and protocols to support on-site personnel, and the highly visible, but seamlessly integrated, presence of IDIS surveillance cameras, as part of a total IDIS solution, have contributed to the Mesa Arts Center’s reputation as one of the region’s most welcoming and inviting community spaces among the area’s art lovers, families, and neighbourhood’s workers (who regularly use the space without fear or discomfort as a gathering place for lunch or pathway to and from the local light rail station). The integrated on-site and virtual guarding professionals identify, deter, and document threats to the campus 24/7, the integrated on-site and virtual guarding professionals identify, deter, and document threats to the campus and those within it, using innovative surveillance application bringing together IDIS’s highest quality remote viewing and VMS offerings and SARC’s remote ‘voice down’ virtual guarding protocol, which informs those under surveillance, in real time, that they are being watched and should leave the property immediately or face consequences. Keeping people and property safe The successful implementation of this solution has placed the City of Mesa and Mesa Arts Center management at the forefront of innovation in keeping the people, places, and property under their protection safe and secure, and marked them as leaders in responsible stewardship of taxpayer, grant, and donor dollars, through the implementation of a system that provides more comprehensive coverage, measurably better outcomes, and enhanced visitor experiences 24/7, year-round for a fraction of the cost of previous manned guarding solutions.
Christchurch International Airport is situated on the east coast of New Zealand and receives around six million passengers and 70,000 commercial flights per year. The airport is the main gateway for New Zealand’s South Island and is a busy hub for passenger and freight movement. In a legislation-driven airport environment, the airport is regulated by a number of Civil Aviation mandates and rules, which include the requirement to control and monitor all access to restricted landside and airside areas. In selecting Gallagher for the airport’s security solution, the airport company, Christchurch International Airport Limited (CIAL), found a vastly flexible system capable of withstanding extreme conditions when put to the test in a real-life emergency. Requirement of a flexible security system CIAL took the opportunity to review its security systems and look for solutions that afforded greater system flexibilityOriginally opened in 1959, the airport terminal has undergone a number of expansions and upgrades over time. With passenger numbers continuing to grow, a new $237 million terminal was designed and construction began in 2009. As a part of the new terminal design, CIAL took the opportunity to review its security systems and look for new and innovative solutions that afforded greater system flexibility. The airport’s previous security system was both analogue and digital and presented limitations on what a non-technical staff member could do within the system. “To make changes, for example, add a door to the access control system, we had to get specialists in,” said Ford Robertston, the airport’s Manager of Quality and Security. “Ultimately, our wish list included a system our own staff could configure, hardware that overcame the reliability issues we faced with cards not reading, as well as an open platform with a high degree of flexibility and reporting capabilities.” Monitored electric fencing The site’s perimeter security incorporates five vehicle auto-gates which allow authorised vehicles access to the airfieldOn the exterior, Gallagher’s perimeter security system provides monitored electric fencing for a small section of Christchurch Airport’s 16km fence line – which protects more than 300 hectares of land. The site’s perimeter security incorporates five vehicle auto-gates which allow authorised vehicles access to the airfield. When drivers badge their access card at an auto gate, a photo of the cardholder appears on the operator’s screen, along with competency information. If the driver’s Civil Aviation ID, airside driving permit or another competency is due to expire, the operator is notified on screen and can advise the driver. The main auto-gate is manned 24 hours a day, seven days a week. If someone requests access at an unmanned auto-gate, their photo and competencies are channelled to the operator at the main auto-gate, reducing after hours staff and running costs. Gallagher security management platform Christchurch Airport is a multi-tenant site where several core organisations operate. A number of these organisations – including the national carrier, Air New Zealand – operate independent Gallagher security management platforms. This customisation provided the ability to move seamlessly between domestic and international airport operationsCardholder information can be enrolled between these platforms, enabling employees from each organisation to access multiple areas of the airport using a single access card. The multi-tenant functionality creates a flexible system that reduces the costs associated with issuing and managing multiple cards. As a domestic and international airport, CIAL, Gallagher and security partner ECL Group, together developed a customisation that would enable CIAL staff to manage airbridge configuration via the security management platform. This customisation provided the ability to move seamlessly between domestic and international airport operations. Airbridges and access controlled doors Using 14 fully-automated and motorised airbridges and access controlled doors, airport staff use workstations to configure the system and easily transition the airport from domestic to international operations – ensuring passengers are directed to secure zones including customs and immigration when appropriate. All doors are operated with an access card and once an area of the airport has been ‘sealed’ for security (for example, an international departure lounge), access to these areas is automatically denied and they become accessible only via a security clearance entryway.
Round table discussion
They call it “critical” for a reason. The so-called “critical infrastructure” is composed of the basic services that citizens have come to depend on, and which are necessary to support society and ensure national stability. The term includes high-visibility segments such as airports, refineries, transportation, wastewater, nuclear reactors, electric utilities, pipelines, and more. Because these functions are so critical, the stakes of providing security are higher than for any other market. We asked this week’s Expert Panel Roundtable: What are the security challenges of critical infrastructure facilities?
Healthcare organisations are an important vertical market for many security manufacturers and integrators. Like other vertical markets, healthcare has its own unique set of requirements and challenges for physical security systems. We asked this week’s Expert Panel: What are the distinctive security problems faced by healthcare organisations? What technologies are being embraced to increase security?
College campuses often operate like small communities – or even like large communities depending on enrolment. Although each college and university campus is unique, there are commonalities such as a young and vulnerable population of students, many living away from their parents for the first time. Campuses can be urban or rural, geographically dispersed or densely populated, with a variety of demographics and “wild card” elements such as partying, drugs and alcohol. Campus police and security officers face a variety of challenging environments. Is it wise to add firearms to the mix? Is it necessary for campus police to be armed? Specifically, we asked this week’s Expert Panel: In what situations should college or university campus police be armed?