Send For Help Ltd., one of the largest lone worker protection firms in the world, which provides 24/7 emergency response via personal safety alarms, has been featured in the 'FT Future 100 UK' list, recently published in the Financial Times and FT.com. The prestigious list selected by an expert panel led by FT journalists, features fast growing UK companies that are also making an impact on their industry, or wider society. FT 1000: Europe’s Fastest Growing Companies list The list is bui...
Governments and corporations face crisis events every day. An active shooter terrorises a campus. A cyber extortionist holds a city for ransom. A hurricane washes away a key manufacturing facility. Not all critical events rise to the level of these catastrophic emergencies, but a late or inadequate response to even a minor incident can put people, operations and reputations at risk. Effective response plan In 2015, for example, the City of Boston experienced several record-breaking snowstorms...
Security 101, one of the fastest growing security integrators in the country, announced it has opened its 40th office in Austin. Kevin Schnyder, an experienced IT and physical security professional, is the owner and president of the new franchise. Most recently Schnyder was an IT manager with the Texas Municipal Power Agency. Previously, he worked with Marathon Oil Corporation in Malabo, Equatorial Guinea, West Africa on facility security, access control and perimeter surveillance. Secur...
Trigion Security, the specialist security solution arm of Facilicom UK, is delighted to announce the appointment of Paul Grist as its new Security Director. He assumes responsibilities on 16th July 2018 and will succeed Neil Ricketts. Grist brings many years’ experience and knowledge to his new role and will be responsible for sales, marketing and strategy. He will be supported on Electronic Security by Dave Bonci; and on Manned Security by Sean Titheridge, who also joined Trigion earlier...
Global and domestic threats have highlighted the need for tighter security across all verticals. One of the technologies that has redefined situational awareness and intrusion detection is thermal imaging. Once a technology exclusively manufactured for the military operations, thermal cameras today are deployed across hundreds of security applications and continue to see strong demand in existing and emerging commercial markets. With thermal technology, security personnel can see in complete...
Live events at large venues like arenas, stadiums or convention halls – whether they involve wrestlers breaking chairs over each other’s heads, Axl and Slash letting bygones be bygones and reuniting Guns ‘n’ Roses, your favorite NFL team annihilating the opposition 62-3, or a convention involving anything from politics to food to Star Trek – are exciting affairs that channel the camaraderie of the crowd into a powerful collective energy. But they also are vulne...
The 2018 FIFA World Cup tournament is bringing 32 national teams and more than 400,000 foreign football fans from all over the world to 12 venues in 11 cities in Russia. Fans are crowding into cities including Moscow, St. Petersburg and Kazan. Given continuing global concerns about terrorism, security is top-of-mind. Protection of the World Cup games in Russia is focusing on an “integrated safety, security and service approach,” according to officials. Combining the term “security” with the terms “safety” and “service” is not an accident. An aggressive security stance is necessary, but at the end of the day, fan safety is paramount, and a service-oriented approach ensures a positive fan experience. Medical responders will be working side-by-side with police and antiterrorism personnel. Risk management best practices We asked Sean T. Horner and Ben Joelson, directors of the Chertoff Group, a global advisory firm focused on best practices in security and risk management, to comment on security at FIFA World Cup 2018. Although not involved in securing the 2018 World Cup, the Chertoff Group is experienced at securing large events and enterprises using risk management, business practices and security. Integration is another important aspect of protecting the games, says Horner. The use of multiple resources, including Russian military, intelligence and law enforcement, will be closely integrated to provide the best security for the large-scale event in each of the host cities, he says. The approach will be centralised and flexible, with resource deployment guided by effective situational awareness. Primary security and emergency operations centres will be dispersed throughout each host city “There is a unified command structure at the Russian Federation level, and they will keep resources in reserve and shift them as needed to various events and venues based on any specific intelligence, in effect deploying resources where threats are greatest,” says Joelson. “There will also be some regional commands, and resources will incorporate a spectrum of police and military personnel ranging from the ‘cop on the beat’ to the Spetsnaz, the Russian ‘special forces'.” Primary security and emergency operations centres will be dispersed throughout each host city, and additional forces can be shifted as necessary, he notes. Role of law enforcement In Russia, the lines of separation between law enforcement and the military are not as stark as in the United States, for example, where military forces are restricted from deployment for domestic law enforcement by the Posse Comitatus Act. In Russia, there is no such restriction. A broad range of technology will play a role at the World Cup, Horner and Joelson agree. Technology will be used primarily as a force multiplier and a decision-support tool for security personnel. There are robust CCTV systems in many Russian cities, and mobile CCTV systems, such as camera towers or mobile security centres on wheels, will also be deployed. Technologies will include infrared cameras, flood lights, and ferromagnetic screening systems to scan hundreds of individuals as they walk by. In some locations, facial recognition systems will be used, tied into various intelligence, military and law enforcement databases of known bad actors. Behaviour analytics will be used as a decision-support tool. In addition to security in public areas, private CCTV systems in hotels, at transportation hubs, and inside the venues themselves will be leveraged. Video analytics and detection will help personnel review live view of people who may be acting suspiciously or who leave a bag unattended. In some locations, facial recognition systems will be used, tied into various intelligence, military and law enforcement databases of known bad actors Rigorous anti-terrorism measures A Fan ID card is required to enter the 2018 World Cup Tournament, even for Russian residents. The Russians have an aggressive stance against domestic terrorism, which will also help ensure the safety of the World Cup games, say Horner and Joelson. Terrorist group ISIS has promised “unprecedented violence” at the games, but they make similar threats at every major global event. Russia has been an active force disrupting ISIS in Syria, and experts suggest that losing ground geographically could lead to addition “asymmetric” terrorist attacks. However, Russia is leveraging all their intelligence resources to identify any plots and deploying their security apparatus to disrupt any planned attacks, experts say. Russia’s rigorous anti-terrorism measures include a total ban on planes and other flying devices (such as drones) around the stadiums hosting the World Cup. Private security In addition to military, intelligence and law enforcement personnel, private security will play a have a high profile during the 2018 World Cup in Russia. Private security personnel will be on the front lines in hotels and in “fan zones.” They will operate magnetometers at entrances, perform bag checks, enforce restrictions on hand-carried items, etc. Private security will be especially important to the “guest experience” aspects of protecting the games. Private security will be especially important to the “guest experience” aspects of protecting the games Another private security function at the World Cup is executive protection of dignitaries and high-net-worth individuals who will be attending. Executive protection professionals will arrive early, conduct advanced security assessments before VIPs arrive, and secure trusted and vetted transportation (including armoured cars in some cases.) VIPs will include both Russian citizens and foreign (including U.S.) dignitaries attending the games. Private security details will be out in force. Aggressive security approach Overeager and outspoken fans are a part of the football culture, but Russia will deploy a near-zero tolerance policy against hooliganism and riots. An overwhelming force presence will take an aggressive approach to curbing any civil disturbances, and offenders will be removed quickly by Russian security forces. Strict restrictions on the sale and consumption of alcohol will be enforced in the venue cities before and after the matches. Officials will also be cognisant of the possibility of a riot or other event being used as a distraction to draw attention from another area where a terrorist event is planned. It will be a delicate balance between deploying an aggressive security approach and preserving the fan experience. Joelson notes that freedom of speech is not as valued in Russia as in other parts of the world, so the scales will be even more tipped toward security. “The last thing they want is for things to get out of control,” says Horner. “The event is putting Russia on the world stage, and they want visitors to walk away safely after having a great time and wanting to go back in the future.” Attendees should also have good situational awareness, and keep their heads up, scanning crowds and identifying unsafe situations" Precautions for World Cup attendees Attendees to the World Cup in Russia should take some basic precautions, Horner and Joelson agree. For example, Russia requires a translated, notarised letter explaining any prescription drugs. The country has a more aggressive foreign intelligence environment, so visitors cannot depend on their data being private. Joelson recommends the usual “social media hygiene” and privacy settings. Visitors should not post information about their travel plans or locations, and it’s best to travel with a disposable mobile phone that does not contain personal information. Location tracking should be deactivated. Travellers should also beware of talking and sharing information with others, or of saying anything derogatory. “They should also have good situational awareness, and keep their heads up, scanning crowds and identifying unsafe situations,” says Joelson. “If you bring a personal electronic device, you should expect that it has been compromised,” says Horner. Text messages and email will not be private, and he suggests creating an email address used only for travel. Don’t leave drinks unattended. Travellers from the U.S. should register at the Smart Traveler Enrollment Program (STEP) operated by the U.S. State Department. “Plan before you travel and before you get to the airport,” says Horner.
A new Guard Tour feature for Inner Range’s integrated access control system, Integriti, allows security managers to randomise the order of regular patrol duties, making routine activities harder to predict by would-be attackers. The feature is part of the latest update (V18.1) for Inner Range’s award-winning integrated access control product and will be showcased at this year’s IFSEC International 2018 event at ExCel London from June 19 to 21. Inner Range is celebrating its 30th anniversary this year and draws on three decades of R&D, manufacturing and sales experience to provide customers with bespoke security solutions. This year marks our milestone 30th anniversary and our latest update is testament to the fact we never stand still" Integrated access control systems Since the company was founded 1988 in Melbourne, Australia, Inner Range has installed more than 130,000 access control systems in more than 30 countries. Tim Northwood, General Manager of Inner Range Europe, said: “This year marks our milestone 30th anniversary and our latest update is testament to the fact we never stand still." “We’ve always prided ourselves on the fact we research, develop and manufacture all our own products. Now we can draw on three decades of experience in those fields to continue to improve and innovate our systems. We look forward to showing what our 30-year heritage in integrated access control systems can do at local, national and even global levels.” Inner Range’s sales and technical support teams will be on hand to talk to IFSEC delegates about the company’s products and latest improvements. Features of the latest Integriti update: A new 64-bit server, double the size of the previous 32-bit server, to allow new integrations that need greater memory. Existing 32-bit servers will remain in place to support established technology and existing integrations. Integriti’s ‘mobile reader’ app can also now be used for emergency muster situationsIntegriti’s ‘mobile reader’ app can also now be used for emergency muster situations. The app allows security staff to use their own phone to swipe a user’s access card and instantly check credentials. In the event of an emergency, evacuating staff swipe their cards at fixed muster points or on the phone with the mobile reader app installed, so site managers can see quickly and easily where all personnel are and who might be in danger. The Guard Tour feature (mentioned above) helps security managers organise, log, monitor and carry out routine security tasks. It includes ‘flexible grouping’ so tours can be broken down into groups of sub-steps that security personnel can complete in any order. It also allows real time tracking of personnel while they are conducting tasks and can automate some tasks, such as re-arming a cleared area. Web-based access control Inner Range is taking part in IFSEC’s Show Me How programme of technology demonstrations. Inner Range will be showing how to configure its web-based access control system, Inception, from taking it out of the box to a programmed state. Delegates will be able to see this done by either direct network or Wi-Fi browser connections. You can find Inner Range on stand F410 at IFSEC International 2018.
Securitas UK was proud to attend the British Forces Resettlement Services (BFRS) careers fair in Aldershot, on Thursday 24th May. Over 60 companies were in attendance on the day, including Royal Mail, Fujitsu, XPO Logistics and DHL. BFRS is a Community Interest Company (CIC), a social enterprise created in 2009 to support the armed forces community. They host career fairs across the country, to ensure companies are aware of the benefits of employing from this community. In February 2018, Securitas signed The Armed Forces Covenant, as a show of support for service leavers looking for a new career pathway. Attendance at the BRFS careers fair was part of Securitas’ ongoing commitment to the Covenant. Valuing the services of military personnel Securitas employs a large number of service leavers in a variety of front line and management roles. Andy Hill, Area Director at Securitas, commented: “Securitas recognises the value of serving personnel, reservists, veterans and military families in business. I joined Securitas 8 years ago, after 19 years of service with the armed forces, and I am now the Area Director for Lancashire, Cheshire, Yorkshire & Humber. “Initially, after leaving, I found it difficult to engage with employers as they were not able to identify how my skills and experience could be of benefit in their workplace. Military training instils a number of key transferable skills in an individual, including resilience, vigilance, self-discipline and an appreciation of risk and threat, to name just a few. It’s important that potential employers, in all sectors, understand how these valuable skills can be of benefit.”
Several recent terrorist and mass violence attacks have been directed at soft targets, or relatively unprotected locations where people gather such as outside a music venue or in the unscreened passenger areas at airports. Attacks in public areas have led to the development of new security technologies aimed at protecting soft targets. One company addressing the challenges is Evolv Technology and its Edge automated high-speed personnel screening solution. The system integrates walkthrough firearm and explosive detection for high-throughput protection of events and soft targets.The Edge system has multiple detection sensitivity settings to respond to various threat scenarios Enhanced visitor experience The system seeks to increase security without compromising the ‘customer experience’. People simply walk through single-file – between two 5-foot-tall stanchions. One lane can screen up to 800 people per hour, and the system detects explosives or metallic objects without the need for pat-downs or wands or other invasive procedures. Any personal belongings can remain in visitors’ pockets. A single security guard is needed for each lane to verify any detected threats. “The system combines an improved security posture with a better visitor experience,” says Mike Ellenbogen, CEO of Evolv Technology. “We need to fly and have been trained to be screened at the airport, but we don’t expect to be screened going to see a ball game or a Mozart concert. Evolv recognised a need for a new way to inspect people before they enter these types of facilities. It’s a seamless system that pulls various technologies together. We want to feel safe but without having to sacrifice the quality of the experience.”Screening analytics provide data on the numbers of people screened by time of day and by result The system combines millimetre wave and magnetic field sensors, along with artificial intelligence (AI)/ machine learning and can incorporate additional data such as biometrics. Known bad actors can be identified using facial recognition. The system has multiple detection sensitivity settings to respond to various threat scenarios. Expanding perimeter protection A security guard provides the human touch by verifying any threats detected by the system. The locations of concealed items are displayed on a photo of the individual using a color-coded box overlay. Screening analytics provide data on the numbers of people screened by time of day and by result. Ellenbogen says the company is working to have the system adopted at entertainment venues, performing arts centres, sports centres, for air and rail transportation, and to protect high-profile government buildings. The Edge system can expand the protected perimeter to a wider area that was previously unprotected. The Edge system can expand the protected perimeter to a wider area that was previously unprotected For example, concert-goers exited the arena of an Ariana Grande concert May 22, 2017, in Manchester, U.K., and entered the surrounding area that was unscreened and unsecured. Placing a user-friendly screening system around a wider perimeter outside the concert venue might have prevented the use of an improvised explosive device in the terrorist attack.Placing a user-friendly screening system around a wider perimeter outside the concert venue might have prevented the use of an improvised explosive device in the terrorist attack Threat mitigation with soft target approach Likewise, a 2016 bombing at the Brussels Airport occurred in the departure hall outside the passenger screening areas. Securing a wider perimeter – for example, screening customers discreetly as they enter the airport building from a parking area – could have provided additional security against such an attack. Ellenbogen confirms Evolv has sold a number of systems to major European airports to screen visitors and passengers as they enter the front door. “Addressing the threat to an airport or train system is different than screening passengers; we are looking for different types of objects and different types of materials. The idea is to be able to detect threats to a venue before they get into the venue.” The soft target approach can also be applied to public buildings, such as courthouses, and used in lieu of more invasive metal detectors and x-ray machines. The portability of the Edge system enables a ‘pop-up’ approach to security – i.e., to relocate the system to address specific or changing security threats easily. The self-contained system only requires a wall plug. Labour reduction (because of faster throughput) can help offset the system costs but it’s difficult to quantify the improvement in the visitor experienceImproving security posture at event venues “It’s surprising the level of importance [venue owners] put on the visitor experience,” says Ellenbogen. “They see that their brand starts at the front door. They are eager to find alternative security solutions that come across as more inviting, less imposing, less closed down, less invasive than the solutions they have been using,” he says. “They are driven by a desire to improve the visitor experience as they improve the security posture.” He says current events, including terrorist attacks and mass shootings, drive awareness among venue owners to improve the security of soft targets. “The level of interest is high, and it spikes somewhat when there is a big headline,” Ellenbogen says. He notes that the system is more expensive than a metal detector, but about a third the cost of familiar airport body scanners. Labour reduction (because of faster throughput) can help offset the system costs, but “it’s difficult to quantify the improvement in the visitor experience,” Ellenbogen says.
PerpetuityARC Training (Perpetuity Training Ltd.), part of the Linx International Group has announced the launch of its Essential Security Practices (ESP) online learning programme. The modular online programme provides non-security personnel and those for whom corporate security is one of several responsibilities, with a strong working knowledge of the fundamentals needed to help safeguard an organisation, its people and assets. The ESP course is the first-of-its-kind and has been devised by global provider of security management training - PerpetuityARC Training. Learners can choose their own path through the course, electing pace and order in which they take each of the 12 modules. It is ideally suited to professionals in facilities and HR management positions or multi-tasked managers, as well as those seeking to develop a career in security. The ESP programme delivers the right amount of knowledge to be effective, without trying to make them fully-fledged security practitioners" Impact on security status Managing Director of the Linx International Group, David Gill states, “There is not an area of business that security does not touch, meaning an organisation is only as strong as its weakest link. Increasingly, we have experienced a large upswing of interest in our courses from ‘non-security’ professionals, who are expected to make informed decisions that could have a direct impact on the security status of the organisation.” Gill adds: “The ESP programme specifically caters for these demands, delivering the right amount of knowledge to be effective, without trying to make them fully-fledged security practitioners.” The 12 Essential Security Practices course modules are as follows – Security Risk Management Security Surveys Perimeter Security Building Security Access Management Video Surveillance Systems Security Lighting Protection Against Explosive Devices Procuring Security and Managing Guarding Cyber Security Crisis Management and Business Continuity Workplace Investigations
It had been a particularly slow night. The plant security guard had just made his rounds on this Sunday evening shift. As soon as he passed the weighing scales, he could enter the guard shack and get off his feet. Challenging a curious incident However, on this night, he noticed the waste vendor’s truck sitting half on and half off the scale. He stopped dead in his tracks to see if the truck would back up and completely sit on the scale. It never did. The observant guard walked up to the truck and challenged the driver who seemed surprised. “Hey, you’re not weighing your truck properly.” The driver fumbled for a response before replying, “Sorry, I was on the phone with a friend. I didn’t notice it.” But this security guard had the presence of mind to demand the driver’s phone. The driver was caught off guard and surrendered the phone. The guard then pulled up the most recent incoming/outgoing calls and saw no calls during the last 30 minutes. “I don’t think so.” “You don’t think so what?” The security guard was frank, “You haven’t used this phone in over half an hour.” The truck driver sheepishly acknowledged the fact. It was decided to install CCTV covering the weighing area and scales – no easy feat due to poor lighting Preventing crime as it happens Knowing the driver was lying, the security guard ordered the truck back on the scale for a correct weighing and advised the driver that he would report the incident. The security guard wrote up his report and handed it off to his supervisor who, in turn, contacted the local corporate investigator. This investigator was soon on the phone with his boss at corporate headquarters on the other side of the world. Together with Security, they decided to install CCTV covering the weighing area and scales – no easy feat due to poor lighting. However, once completed, they waited. They would not have to wait long. For the next two months, the waste vendor trucks, filled to the brim with production waste, black-and-white paper and other waste products from the plant, would stop on the scale only for a moment and then drive the front half of the truck off the scale for weighing. It was obvious that the vendor was cheating the company by only paying for half the waste. After two months, it was decided to catch the next cheating driver “en flagrante.” Sure enough, the next truck went half on and half off the scale and was weighed. Security then asked the unsuspecting driver to park his truck and invited him inside the building to talk to a supervisor. The driver signed an incriminating statement about the scheme and his role therein. They sent him on his way asking him to keep it quiet Waiting for the driver in a large office was the local investigator and his close friend, the Head of Security. After a difficult interview, the driver admitted to cheating on the scales over a two-year period—he claimed that some of the scale cheating was done at the direction of the vendor’s management, while some of it he did himself by “ripping off” the vendor—which he acknowledged was dangerous. Working with authorities The driver signed an incriminating statement about the scheme and his role therein. They sent him on his way asking him to keep it quiet—they would see what they could do for him later on. In the meantime, Corporate Investigations had received a due diligence report on the vendor company which contained disturbing news—the company and its managers were associated with a countrywide waste management mafia. The report suggested that the vendor had a reputation for thefts and involvement in numerous lawsuits regarding thefts and embezzlement. Shockingly, no prior due diligence had ever been conducted on the vendor. Fortunately, the plant’s finance and audit team had maintained good records over the past 5 years and were able to re-construct the amount of waste going out the plant door and the amounts being claimed and paid for by the vendor. The discrepancy and loss stood at a multi-million dollar figure. After consulting with the local police authorities and company lawyers, it was decided to pursue a civil case against the vendor. Pursuing legal action The regional lawyer, the Head of Investigations, the Head of Security and the CFO invited the vendor to discuss the problem. Some of the evidence was shown to the vendor’s CEO who became indignant and, in order to save face, promised to fire the truck drivers and to repay any losses for the last two months. Inter-dependent entities - security, investigations, finance/audit and legal - combined their resources and agendas to form a unified front That was not enough for the company and a protracted legal battle ensued which lasted several years and resulted in the vendor’s paying almost the entire amount in instalments. The vendor was dropped from the contract and internal controls strengthened—the only plant employee dealing with the waste issue left the company and was replaced by two individuals. The plant also began paying more attention to the waste process and less to the production side. Several “lessons learned” come to mind. First, the tripwire came in the person of an astute and well-trained security guard who exhibited some of the best characteristics you want to see from men and women in that profession. The Security Department was also adept at installing the CCTV and capturing the fraud live on videotape. But a far greater lesson was learned—of what can happen when inter-dependent entities (security, investigations, finance/audit and legal) within a company combine their resources and agendas to form a unified front. The results speak for themselves.
On September 2, torrential rain caused mountain flood and massive landslide swept Mengdong Town of Yunnan province in southwestern China. Local transportation, electricity and communications network were disrupted.At 9:00PM, in order to reinforce local rescue forces, Yunnan Provincial Fire Brigade dispatched 24 vehicles and 130 firefighters, who later experienced serious challenges in communications in areas where intermittent voice call and short messages in cellular service was available only on heights. Hytera swung into action immediately after being notified about the firefighting department’s emergency communications requirements. Hytera iMesh broadband network solution A Hytera technical team brought the latest emergency communications equipment with them and joined the firefighters onsite. The team quickly set up an ad hoc wireless network with Hytera iMesh broadband networking solution. This broadband network has been facilitating real-time audio and video communications and coordination between the onsite forces and the Provincial Fire Brigade command center. Multiple casualties have been reported and more people are missing. The relief effort is ongoing.
Upon hearing Pablo Picasso’s famous praise of art’s ability to clear “the dust of everyday life,” one’s thoughts could easily turn to one of Arizona’s newest landmarks, the Mesa Arts Center. Set proudly amidst the dust of the Sonoran Desert, the Mesa Arts Center is a striking complex of buildings, art installations, and public throughways, offering a rich blend of visual impressions in glass, water, stone, and metal, with splashes of vibrant color and metallic reflection. At more than 21,000 sq. feet, the award-winning $95 million campus is the largest and most comprehensive performing, visual and educational arts complex in Arizona, serving as a gathering point for the citizens of Mesa and region alike, seeking to enjoy the indoor and outdoor spaces, public events, classes, and art exhibitions. The presence of an adjacent light rail station and hosting of multiple festivals throughout the year further increase traffic to, from, and through the open planned site at various hours of the day, and on weekends and even holidays. IP video surveillance The heart of the Mesa Arts Center complex is a grand promenade that knits together all of its pieces The heart of the Mesa Arts Center complex is a grand promenade that knits together all of its pieces, while providing places for group gatherings, performances, and quiet reflection, comfort and relaxation. Ensuring a safe, family friendly environment is essential to fulfilling the role the center plays as a gathering point for all walks of life. In addition to welcoming visitors to the Center, the open configuration of the complex invites commuters coming off the nearby light rail line to stroll through on their way to and from the station, and draw loiterers, would-be vandals, and itinerant populations (attracted to the semi-secluded spaces created by outdoor art installations and the complex’s fountains and water elements). Particularly outside of traditional hours of operation, such factors can increase the risk of nuisance crimes, vandalism, and petty theft, and potentially more serious crimes against visitors and staff, without a vigilant and comprehensive security and surveillance operation. Additionally, complex spaces, varied materials, and water elements increase risk for incident and accident without proper prevention and/or prompt response. Manned guarding and CCTV While customary approaches to similar venues have typically relied heavily on a combination of CCTV and human security guards, the size and complexity of the Mesa Arts Center campus makes a traditional manned guarding solution, even when supported by a typical surveillance technology, both cost prohibitive and potentially inadequate. The Mesa Arts Center is an architectural showpiece and regional destination, requiring comprehensive surveillance at all hours, every day of the year, under highly variable conditions. A comprehensive technical solution with proven power, performance, and reliability was paramount to ensure protection of property and the safety of everyone on campus. The City of Mesa, who operates the center, in partnership with Scottsdale’s Surveillance Acquisition Response Center (SARC) and IDIS technology provide a mix of surveillance cameras and network video recorders (NVRs) able to meet the varied requirements of a campus housing multiple art galleries, studios, performance spaces, walkways and cut-throughs, and outdoor gathering spaces, and support SARC’s innovative approach to virtual guarding, which incorporates military, police, and intelligence best practices and personnel to enhance traditional remote monitoring models and outcomes. IDIS DirectIP NVRs and surveillance cameras The City of Mesa’s previous successes implementing SARC and IDIS technology at the Mesa Grande Cultural Park made the integration of technology and monitoring a natural fitThe City of Mesa’s previous successes implementing SARC and IDIS technology at the Mesa Grande Cultural Park made the integration of technology and monitoring selected for the Mesa Arts Center a natural fit. Featuring multiple IDIS DirectIP [model number] network video recorders (NVRs), and IDIS Direct IP [model number] cameras, with [feature set] at the heart of a comprehensive security posture, SARC monitors use IDIS’s powerful, modular, and feature-rich VMS, IDIS Solution Suite and their unique military, law enforcement, and intelligence-derived protocols and best practices to support on-site personnel and cover the campus comprehensively at night and during other off-hours. Additionally, the IDIS solution also seamlessly integrates with, recording and managing footage from other camera installations, demonstrating the IDIS dedication to eliminating the common frustrations and complexities of security systems. The implementation of SARC’s virtual guard protection and protocols to support on-site personnel, and the highly visible, but seamlessly integrated, presence of IDIS surveillance cameras, as part of a total IDIS solution, have contributed to the Mesa Arts Center’s reputation as one of the region’s most welcoming and inviting community spaces among the area’s art lovers, families, and neighborhood’s workers (who regularly use the space without fear or discomfort as a gathering place for lunch or pathway to and from the local light rail station). 24/7, the integrated on-site and virtual guarding professionals identify, deter, and document threats to the campus and those within it, using innovative surveillance application bringing together IDIS’s highest quality remote viewing and VMS offerings and SARC’s remote “voice down” virtual guarding protocol, which informs those under surveillance, in real time, that they are being watched and should leave the property immediately or face consequences. IDIS IP video surveillance secures Mesa Arts Center The successful implementation of this solution has placed the City of Mesa and Mesa Arts Center management at the forefront of innovation in keeping the people, places, and property under their protection safe and secure, and marked them as leaders in responsible stewardship of taxpayer, grant, and donor dollars, through the implementation of a system that provides more comprehensive coverage, measurably better outcomes, and enhanced visitor experiences 24/7, year-round for a fraction of the cost of previous manned guarding solutions.
Property is one of the biggest targets for crime in the UK, especially open land. There are thousands of acres worth of property across the UK which aren’t effectively secured, as a result of which they have become hot-beds for crime, anti-social behaviour, and not least fly-tipping. Security therefore must be a top priority for property owners, too many of whom tend to favour traditional methods such as fencing or hiring security guards. But, these methods come with a premium budget, with manned security running at a cost typically of some £300 per day. Nor is it possible to guarantee that every inch of a property is monitored. An increasingly adopted solution is Ad Hoc Property Management’s Smart Tower Security System and Smart Alarm System. Ad Hoc’s Smart Camera Security Tower sits six metres tall with a 36x optical zoom magnifying distances of up to 150 yards Ad Hoc Smart Camera Security Haringey Council contacted Ad Hoc Property Management after one of its industrial sites, Rosebery Industrial Estate in London, was repeatedly being targeted by fly-tippers over the course of many years. Every time the property was dumped with waste, it was costing the council hundreds of pounds to have their waste contractor called out to clean-up. By November 2017, they had expensed literally hundreds of thousands of pounds. By the end of the month the first Ad Hoc Smart Camera Security Tower was deployed, since then costs and incidents have plummeted. In fact, there have been no major incidents and local residents and tenants alike are delighted, welcoming the improved local environment. Ad Hoc’s Smart Camera Security Tower sits six metres tall with a 36x optical zoom magnifying distances of up to 150 yards, and a 12x digital zoom to enhance optical performance. Using state-of-the-art SMART technology (the same technology used in monitoring US Defence Centre, The Pentagon), the tower boasts a 360 degree camera which can be programmed to move zones at set intervals for 24/7 monitoring. Utilising wireless technology, the camera is able to filter large objects from those that are small, ensuring the alarm is only triggered when there is a clear threat. Ad Hoc’s Smart Cameras have been deployed successfully by numerous property owners around the UK" Ad Hoc's property security solutions “Open land is one of the biggest targets for waste dumping, but it doesn’t have to be. Ad Hoc’s Smart Cameras have been deployed successfully by numerous property owners around the UK, preventing anti-social behaviour and, more importantly, reducing opportunity for property-related crime,” said Darren Tubb, General Manager, Ad Hoc Security UK Limited. Land owners aren’t the only ones who can benefit from Ad Hoc’s security solutions; property owners of retail spaces, industrial buildings and homes who traditionally look at hiring in security guards, can benefit too, deterring fly-tipping and other anti-social crimes. As it stands, if a property is fly-tipped and no one is caught, it is the responsibility of the property owner to remove the waste legally at their own expense, which means hiring in a company licensed to remove these materials. However, as more property owners become aware of the technology available to them through Ad Hoc, not just in protecting the property but in helping police to identify the culprits, we could see property damage and fly-tipping become a thing of the past.
As Philadelphia beat New England at U.S. Bank Stadium, fans were able to enjoy the spectacle safely, in part thanks to Lenel. As the host of major national and international events, U.S. Bank Stadium in Minneapolis, Minnesota counts on Lenel to provide advanced security systems that help protect fans attending some of the world’s leading sporting events and concerts. Lenel is part of UTC Climate Controls & Security, a unit of United Technologies Corp. Working in such a high-profile venue, Lenel teams are constantly adjusting systems to maintain a high-level of security. Lenel’s OnGuard security management system has been a vital hub in the $1.12 billion stadium’s comprehensive, layered security plan since the first event in July 2016. In addition to major events, which can hold 66,000 people, the stadium routinely hosts a range of other activities for area residents such as college baseball, distance running and inline skating. The Lenel team helped us create a comprehensive system that works exactly as we drew it up" Integrated security Bill Langenstein, director of event services for U.S. Bank Stadium venue manager SMG, said OnGuard’s integration of systems helps defuse potentially dangerous situations. “I don’t know of another platform capable of integrating the number and size of disparate systems we have in this stadium,” Langenstein said. “The Lenel team helped us create a comprehensive system that works exactly as we drew it up. The result is we are more efficient and proactive.” The OnGuard system acts as the single platform integrating access control with: More than 400 surveillance cameras monitoring seating areas, concourses and exterior perimeters Visitor management systems checking identifies at delivery gates Video intercoms protecting doors on high-value rooms More than 250 intrusion system alarm points protecting retail shops and ticket windows A real-time incident management system safeguarding attendees and staff Incidents such as an altercation in the stands or a door improperly left open generates a real-time alert for the security team"Pre-defined alerts Alex Housten, Vice President and General Manager of Fire & Security Products – Americas, said the incident management integration was critical as it provides stadium security with pre-defined alerts from all systems. Alerts are received in the command centres or on smartphones or tablets carried by patrolling guards. “Incidents such as an altercation in the stands or a door improperly left open generates a real-time alert for the security team,” Housten said. “The OnGuard system helps guards take immediate action. And with the entry of a few keywords, other types of events can be added to the alert list.” Secure viewing experience Housten credited the Lenel Custom Solutions Group with seamlessly integrating the incident management system with the OnGuard platform. The group designs, develops and delivers software solutions to create custom solutions often by automating third-party integrations. Langenstein said it’s vital that his team be able to perform their duties at the highest standard as many stadium events draw tens of thousands of fans and millions more television viewers. “We strive to execute our jobs flawlessly,” he said. “It helps to be on the cutting edge of technology. With the Lenel integration, we know we’ll be ready to provide a memorable and secure experience no matter what type of event guests attend at U.S. Bank Stadium.”
To improve safety and instil a tranquil environment for citizens of Lagos de Carrasco (Carrasco Lakes), this residential community in Uruguay invested in a new monitoring system based on video management software from Milestone Systems. Milestone Systems open platform IP video management software (VMS), is helping the lakeside community of Carrasco Lakes in Uruguay to benefit from better security control. Previous multiple standalone systems were not efficient enough. The new networked solution allows ongoing expansions with more cameras and video analytics. Located to the east of Uruguay’s capital Montevideo, Lagos de Carrasco stretches across two islands, and is known for its beautiful houses perched on the lakes’ shores. However, because the semi-private residential community can be freely accessed through city streets, the topic of security is of keen interest to its residents. A few years ago, as the neighbourhood began to grow, the area’s residents decided to invest in updating its video surveillance. Considering its location and conditions, with certain factors like humidity, electrical currents and the physical difficulties surrounding cable extensions, the system that was formerly installed deteriorated over time. This lead to a negative impact on the quality of the surveillance images, as well as to the stability of the system in general. We installed an IP network system that connected to several of the power supply points and featured a wireless connection that stretched across both islands" Installation of IP cameras and XProtect VMS Lagos de Carrasco worked with Milestone Partner Foxsys to execute the modernisation project. Its commercial director, Juan Martín González, explained: “In light of the situational requirements, we installed an IP network system that connected to several of the power supply points and featured a wireless connection that stretched across both islands. This was in addition to acquiring new cameras and a video control system in the height of the project.” The previous system’s cameras, roughly five years old, were removed and replaced with about 34 IP cameras manufactured by HikVision and Arecont Vision. With the goal of combining each of these technologies and their new functions, Lagos de Carrasco chose the video management software XProtect Professional from Milestone Systems. Reduced bandwidth González manages the system bandwidth with the software configuration. “All the security cameras are IP based, and we depend on failover redundancy with the video. It’s a big challenge to work with restricted bandwidth, and XProtect Professional allows us to optimise it, lower our consumption in real time and maintain the best recording resolution possible.” Surveillance is performed in two ways: from the central neighbourhood security office and remotely, from security company BLITZ’s main headquarters. Jaime Márquez, director of BLITZ and manager of security at Lagos de Carrasco, adds that the previously implemented systems were a complex challenge for the operators. “With the introduction of Milestone Systems software, we could optimise the concentration of CCTV personnel, immediately observe different incidents and qualify the seriousness of them. What’s more, we’re now able to conduct pre-analyses to prevent potential crime through the identification of people and/or actions,” says Márquez. This is a complicated situation, seeing as there have been several intrusions specific to the area" Video analytics for tresspasser identification The initial investment is the first of three stages that the Lagos de Carrasco community has planned – another stage focuses on expanding to the farther most western perimeters of the neighbourhood, potentially adding 20-25 additional cameras. “This is a complicated situation, seeing as there have been several intrusions specific to the area. Due to a lot of vegetation and precarious conditions, it faces some larger technical challenges,” González explains. The third and final stage involves integrating different video analytics through Milestone Solution Partners. These include prowling detection methods, identifying trespassers in restricted areas and registering them, identifying and recognising license plates, as well as establishing alerts for license plates not belonging to any of the residents that enters the neighbourhood.
Ellams, a global manufacturer and supplier of telephone scratch cards based in Nairobi, Kenya, required a foolproof security solution, integrated with access control and video surveillance for their manufacturing units. Matrix provided Ellams with an Integrated Access Control solution comprising of Card based Entry and Exit Readers. Established in the year 1977, Ellams primarily started off as a Security Documents Printer and Business Forms Manufacturer. In the year 2001, Ellams started off with the new venture of developing Telephone Scratch Cards for local telecom and cellular operators. Ellams has two manufacturing units based in Nairobi that supply secure pre-paid scratch cards to Central, Western, Eastern, and Northern Africa. Security being crucial for Ellams with respect to its manufacturing unit, the company was on a look out for a vendor who could meet the below mentioned requirements. Challenges: Dual verification of credentials at main entrance Allow entry or exit to a user in an employee zone if a guard is present in his cabin Guard does not leave while employees are present in an employee zone Keep a check on employees’ movements – whether they enter after gaining access or not, etc. Access Control in each department Pre-defined number of users allowed in a department When a user enters an area, the event is recorded till he/she leaves Generate alarm on violation of access rules Solutions: Web-based access control solution with card-based entry and exit readers Integration with beam detector for checking user availability in an area after entering the premises Man-Trap feature to open one gate at a time Employees allowed access only if guard is present Occupancy control to ensure defined number of people are allowed in the respective zone Camera remains on in presence of employees in a respective zone and turns off in their absence Instant alarm notification to take immediate action upon violation of access rules Benefits: Improves security with integrated solution Real-time alarm notification helps take immediate action upon violation of access rules Ensures the guard continuously monitors entry and exit of employees Products: COSEC DOOR CAP - RF card based premium door controller COSEC PATH RDCE – EM proximity card-based reader COSEC PANEL LITE- Site controller for multiple door controllers COSEC CENTRA GE- Application software for 100 users, expandable up to 500 users COSEC GE ACM- Access control module for COSEC CENTRA GE