ServiceNow - Experts & Thought Leaders

ServiceNow, the AI control tower for business reinvention, announced its intent to acquire Veza, a pioneer in identity security. The acquisition will extend the capabilities of ServiceNow’s Security and Risk portfolios into one of cybersecurity’s most important areas that is at the forefront of every breach now – Identity Security. This will enable organisations to understand and control who and what has access to their critical data, applications, systems, and AI artifacts. As businesses take advantage of autonomous capabilities made possible through agentic AI, Veza and ServiceNow will enable end-to-end identity security rooted in the principle of least privilege that significantly reduces enterprise risk. Layer of identity and access management Modern enterprises must manage a diverse array of identities, including employees, partners, systems, applications, devices, and increasingly, autonomous AI agents. As threat actors adopt agentic AI to orchestrate ever more sophisticated attacks, enterprises need strong identity and access controls and governance to ensure permissions remain tightly aligned with evolving roles, regulatory requirements, and advancing technologies. Veza’s modern, unified, AI-native approach is powered by its patented Access Graph, which maps and analyzes access relationships across human, machine, and AI identities, providing an end-to-end access visibility and risk control platform for all types of identity. This foundation embeds governance into every layer of identity and access management, giving security teams granular visibility and control to manage complexity with confidence and to put AI to work securely across every corner of their business. Era of agentic AI “In the era of agentic AI, every identity — human, AI agent, or machine — is a force for enterprise impact. It’s only when you have continuous visibility into each identity’s permissions that you can trust it,” said Amit Zavery, president, chief operating officer, and chief product officer at ServiceNow. “By combining Veza’s industry-first Access Graph with ServiceNow’s AI Control Tower and agentic workflows, we can give customers a true single pane of glass, with control of every identity in their organisation. Together, we’ll empower CISOs and security teams to make safer access decisions that protect their businesses, and to defend their high-value data assets from AI-powered attacks.” Identity governance and identity security “Veza was built to make identity security transparent, scalable, and effective for every organisation,” said Tarun Thakur, CEO of Veza. “With ServiceNow, we will help customers embrace AI with greater confidence. Together, we can turn identity governance and identity security into a strategic advantage by giving organisations clear, integrated control over every type of identity — whether it belongs to a person, a machine, or an AI agent.”  Strengthening identity security across the enterprise  Veza’s Access Graph brings an AI-native approach to identity security, giving organisations a single dashboard to quickly spot and remedy overly broad permissions across both human and machine identities, including AI agents. Its scalable platform supports full next-generation IGA capabilities, including access reviews, access requests, and an access hub, along with permission updates and end-to-end visibility that legacy solutions can’t match.  “ServiceNow powers our horizontal business workflows, while Veza enforces least privilege and adds identity access intelligence at scale,” said John Stecher, Chief Technology Officer at Blackstone. “Together, they'll enable more secure and scalable workflows for enterprise businesses with smarter access management, ongoing access reviews, and seamless deprovisioning. The combined platform will provide a context-rich identity governance framework that will be key in the age of agentic AI.” ServiceNow Security and Risk products By integrating with ServiceNow’s strength in workflows, knowledge graphs, and AI, Veza also enhances the ServiceNow AI Control Tower by governing what AI agents can access and do across enterprises. Veza also adds critical identity context to existing ServiceNow Security and Risk products, including Vulnerability Response, Incident Response, and Integrated Risk Management, giving customers a clearer view of who and what is associated with an exposure, incident, or risk event. As identity security becomes a core pillar of ServiceNow’s Security Operations, Veza strengthens exposure management, incident response, and integrated risk management capabilities.   Minimizing customers’ exposure and cyber risk with integrated identity security   Veza will strengthen ServiceNow’s identity security services with deep cross-platform visibility into who and what has access, enabling consistent and auditable access governance across connected applications. That shared foundation is critical for agentic AI, helping ensure autonomous actions stay aligned with enterprise policies. This gives ServiceNow the trusted identity layer agents need to act safely at scale, which is essential to winning in an agentic AI world. With richer identity visibility, enterprises can centrally govern, monitor, and enforce AI access and actions across their entire ecosystem. Veza also complements existing identity features on the ServiceNow AI Platform, like Machine Identity Console, by offering better visibility and simpler management as businesses scale with AI. Veza’s identity visibility, intelligence & governance capabilities  Founded in 2020, Veza serves nearly 150 global enterprise customers in banking, hospitality, and fast-moving consumer goods (FMCG), with 230 employees globally. After this transaction closes, Veza’s identity visibility, intelligence & governance capabilities will be incorporated into ServiceNow’s security portfolio. The transaction is subject to customary regulatory approvals and closing conditions.

Princeton Identity, a pioneer in advanced iris biometric identity solutions, is proud to announce that Brian K. Tuskan has joined the company as its newest Executive Advisor. Tuskan brings more than two decades of experience in law enforcement and corporate security leadership, having served as Chief Security Officer for both Microsoft and ServiceNow, where he helped define industry-pioneering programs in global security, safety, and intelligence-driven operations. Deep strategic security expertise At Princeton Identity, Tuskan will leverage his deep strategic security expertise and visionary approach to help guide the company’s growth in existing markets while advancing new applications for its industry-pioneering iris and multimodal biometric technologies. “Brian is an industry icon with a remarkable ability to bridge real-world security needs and emerging technologies,” said Bobby Varma, CEO of Princeton Identity. “His leadership and insights will be invaluable as we continue to expand the reach of our Iris-on-the-Move™ technology into new markets and use cases. We’re thrilled to have him on board as a trusted advisor during this exciting stage of growth.” Tuskan’s career Tuskan’s career spans over 20 years in both public service and the private sector. Beginning as a police detective and SWAT officer, he transitioned into the corporate world to lead security operations for two of the most influential technology companies in the world. Today, he advises startups focused on AI, safety, and security innovation, and is the founder of Cop to Corporate, a nonprofit organisation helping law enforcement professionals transition successfully into private-sector careers. Iris-on-the-Move™ technology “I’m honoured to join Princeton Identity at such a pivotal time in the evolution of biometrics and identity assurance,” said Brian Tuskan. “The company’s iris-based authentication technology is redefining what secure, seamless access can be — and I’m excited to help guide its continued innovation and impact across global markets.” For over 20 years, Princeton Identity has developed and manufactured state-of-the-art iris biometric solutions for access control, time and attendance, point of sale, and border applications. With proven installations worldwide, the company’s Iris-on-the-Move™ technology and scalable identity management software deliver unparalleled accuracy, convenience, and security.

HackerOne, a pioneer in offensive security solutions, announced the appointment of Nidhi Aggarwal as Chief Product Officer (CPO) and member of the executive leadership team. Aggarwal will lead the execution of HackerOne's platform vision and product strategy, unifying the company’s product portfolio around a more integrated, AI-powered experience that seamlessly scales human security expertise through AI agents to not just find but remediate vulnerabilities. HackerOne’s product evolution Aggarwal’s appointment comes at a pivotal moment in HackerOne’s product evolution Aggarwal’s appointment comes at a pivotal moment in HackerOne’s product evolution. Over the past few months, the company released several significant innovations, including new features with Hai, HackerOne’s AI security agent first introduced in February 2024.  These new capabilities — Hai Program Insights, Benchmarks, Recommendations, and Findings — help customers prioritize and act on vulnerabilities more effectively. HackerOne's new Hai Play HackerOne also introduced a new Hai Play, which automatically calculates Return on Mitigation (RoM) based on an organisation’s unique vulnerability data and context.  Additionally, HackerOne is expanding its platform ecosystem by adding integrations with ServiceNow, Secure Code Warrior, and GitLab, as well as enterprise-grade functionality through automations.  Prior roles of Aggarwal Aggarwal brings over 15 years of experience driving growth and innovation at companies A seasoned technology entrepreneur and product pioneer, Aggarwal brings over 15 years of experience driving growth and innovation at companies ranging from early-stage startups to global enterprises.  She co-founded Qwiklabs, a cloud configuration platform acquired by Google, and held executive leadership positions at Tamr, an AI + human-in-the-loop master data management platform where she led product and marketing. She also previously worked at Wellington, Hewlett-Packard Labs, VMware, and McKinsey & Company. She holds a Ph.D. in Computer Science and serves on the Board of Visitors for the Computer Science department at the University of Wisconsin-Madison, which honored her with an Early Career Achievement Award. HackerOne’s leadership in the AI era “Nidhi’s appointment will accelerate HackerOne’s leadership in the AI era,” said Kara Sprague, CEO of HackerOne. “She brings the strategic clarity and operational depth to drive execution of our AI-centric platform vision, deliver more customer value, and ensure that innovation remains at the heart of everything we do.” HackerOne's next-generation platform “HackerOne has a unique opportunity to redefine security in the AI era," said Aggarwal. "By combining human expertise with the power of AI, we're uniquely positioned to deliver high-quality security findings with unprecedented scale and speed." "Our AI-powered platform accelerates vulnerability discovery, triage, and response while equipping both security researchers and customers with intelligent tools and real-time insights. I'm excited to join this exceptional team to build a next-generation platform that enables security and development teams to find and fix vulnerabilities before adversaries can exploit them."