Opengear - Experts & Thought Leaders

Opengear, a Digi International company and pioneer in out-of-band management solutions, has signed its first pan-European distribution agreement with Ingram Micro, one of the world’s largest technology distributors. The agreement will give resellers in participating Ingram Micro countries access to Opengear’s portfolio, supported by Ingram Micro's regional infrastructure, logistics capabilities and partner network. This expands Opengear’s existing reach in the UK, Ireland, Spain, Germany, Italy, France, Belgium and Luxembourg, and brings its network resilience platform to resellers and end-users in additional European markets, such as Switzerland, Hungary, and Czech Republic. Increasing regional availability “This agreement with Ingram Micro marks a significant milestone in Opengear’s EMEA growth strategy,” said Alan Stewart-Brown, VP of Sales, EMEA and APAC, Opengear. “Ingram Micro gives us the regional scale to put Opengear products and expertise closer to our partners. That means increased regional availability, local support, and a simpler way to protect critical infrastructure across EMEA.” Opengear supports secure out-of-band access to network infrastructure, helping IT teams monitor, manage, and recover critical equipment when the primary network is unavailable, offering strong presence and proximity to connected network devices. Connected network devices Ingram Micro will provide pre-sales and post-sales support through its EMEA partner network. Partners will also have access to training, accreditation, channel enablement, and incentive programmes. The agreement also enables resellers to add Opengear’s network resilience solutions to their existing enterprise networking portfolios. “Opengear addresses a growing need in today’s market: helping organisations to maintain resilient, secure and recoverable networks in an increasingly complex operating environment,” said Renke Kruger, Executive Director Pan Europe, Ingram Micro. Applicable regulatory approvals “We’re proud to extend the reach of Opengear’s market-leading solutions across EMEA through our partner ecosystem, enabling resellers to deliver proven, trusted technologies that safeguard business continuity during disruptions and simplify and strengthen day-to-day network operations.” Opengear products will be available through participating Ingram Micro countries from 1 October, subject to country-specific availability and any applicable regulatory approvals and certifications. Resellers interested in adding Opengear to their portfolio should contact their Ingram Micro account manager for availability, pricing, and partner programme information.

Opengear, a Digi International company and a pioneering provider of secure and Smart Out of Band™ management solutions, announced now that it has achieved SOC 2 Type 2 and ISO 27001 compliance. This milestone strengthens the security foundation of the independent management plane, which enterprises and service providers rely on to maintain network access during outages and other critical events. Streamline compliance and procurement processes As cyberattacks increase and infrastructure becomes more distributed, organisations are placing greater scrutiny on the vendors that support their most sensitive environments. By achieving both SOC 2 and ISO 27001, Opengear meets independently verified global standards for security, availability, and confidentiality, positioning the company among a select group of infrastructure management providers with this level of certification. For customers, these certifications deliver immediate value. SOC 2 and ISO 27001 reduce vendor risk, streamline compliance and procurement processes, and provide assurance that Opengear applies strong and audited security controls across its entire organisation to support customer audits, regulatory requirements, and internal risk management programs. Opengear’s security practices During the audits, independent assessors evaluated Opengear’s security practices across key operational areas, including access governance, data protection, system monitoring, risk management, and third-party vendor oversight. The certifications confirm that Opengear maintains consistent and systematic security processes that protect sensitive information throughout engineering, firmware development, internal systems, and enterprise operations. “These certifications affirm that security is embedded into every part of how Opengear operates,” said Patrick Quirk, President of Opengear. “It is not only our products and hardware that meet these standards. Our processes, our systems, and the way we run the business every day reflect a deep commitment to protecting customer environments.” Reliable access to critical network equipment Organizations operating in regulated industries or managing highly distributed infrastructure can rely on Opengear to provide secure, reliable access to critical network equipment when the production network is unavailable. Achieving SOC 2 and ISO 27001 reinforces Opengear’s role as the trusted independent management plane for remote recovery, planned maintenance, and rapid incident response. Digi’s SOC 2 Type 2 attestation announcement This achievement reflects Opengear’s ongoing investment in security governance, continuous monitoring, and improvement to meet evolving customer and regulatory requirements. Following closely on the heels of Digi’s SOC 2 Type 2 attestation announcement for Digi Remote Manager® and Genesis®, as well as the SmartSense by Digi announcement that it has achieved SOC 2 Type 2 certification, this achievement also supports Digi International’s broader security strategy and strengthens the foundation for future certifications and ongoing operational excellence.

Opengear, a provider of solutions that deliver secure, resilient network access and automation to critical IT infrastructure, announced the general availability of the Opengear NetOps AutomationTM platform. Today’s release provides enterprises with a complete and centralised management solution for achieving vendor-neutral automation of NetOps workflows. The NetOps Automation platform is built on a network of distributed Opengear management devices that enable presence and proximity at each of an organisation’s network locations. Enterprises can automate critical workflows via the Lighthouse centralised management system, running containerised NetOps modules that provide specialised functionality for making business processes even easier to abstract, implement, and automate. A Secure Provisioning module and a LogZillaTM module for event management are now available, with additional modules under development. Automating configuration management The Secure Provisioning NetOps Module utilises Opengear’s new OM2200 Operations Manager “The NetOps Automation platform is driven by the desire of our enterprise customers to automate repetitive and error-prone activities both in the data centre and at remote locations,” said Gary Marks, CEO, Opengear. “It’s a natural progression from our existing presence in the network infrastructure, where they rely on us to provide always-on access with smart out-of-band management. This innovative new solution provides that same level of resilience and convenience beyond out-of-band, as these organisations embrace the NetOps philosophy to streamline their processes and reduce human intervention.” The Secure Provisioning NetOps Module utilises Opengear’s new OM2200 Operations Manager to completely automate the initial provisioning, configuration management, re-provisioning, and disaster recovery of remote infrastructure. The OM2200 is built into the initial rack shipped to a branch office or other remote site and, once powered on, will call home using its embedded cellular module (which is secured and protected from tampering by TPM safeguards). Centralised network management We’re excited to have LogZilla as our first NetOps Automation platform ecosystem partner"Lighthouse 5 then automatically pushes image, configuration, and script files to the OM2200, which in turn provisions other hardware devices at the location. This completes the secure, zero-touch provisioning of local network infrastructure from a single appliance – and with no IT intervention required. “The automated provisioning and centralised network management capabilities offered by the NetOps Automation platform serve an increasingly critical need, as enterprises scale and expand their infrastructure to meet ever-increasing demands on network capacity,” said Marcio Saito, CTO, Opengear. “We’re excited to have LogZilla as our first NetOps Automation platform ecosystem partner, with its powerful event data management and analytics module proving the platform’s incredible potential. We look forward to future opportunities to add modules alongside further partners as well.” Real-time network intelligence and analytics The LogZilla NetOps Module – a second module releasing today for use with Opengear’s NetOps Automation platform – was produced through a new partnership between Opengear and LogZilla. The module offers integration with LogZilla’s flagship event management solution to deliver real-time network intelligence and analytics, always-on monitoring, and forensics (even during network outages). Coupled with Opengear’s local appliances, this module improves enterprises’ network resiliency and reduces the mean-time-to-repair and total cost of ownership across network equipment. The LogZilla event preduplicationTM and forwarding engine can run locally at remote sitesLogZilla’s solution allows organisations to consolidate multiple servers traditionally required to maintain effective management system logs, and instead run them solely through Opengear’s NetOps Automation platform. Additionally, the LogZilla event preduplicationTM and forwarding engine can run locally at remote sites when deployed onto OM2000 appliances. Reducing cost of ownership “This partnership between Opengear and LogZilla delivers a Network Operations module perfectly aligned to the current needs of enterprise customers and industries we serve,” said Clayton Dukes, CEO, LogZilla. “We remain committed to reducing the total cost of ownership of network equipment by fostering a natural synergy with what Opengear’s accomplished through its NetOps Automation system. We’re excited by the possibilities of this offering, and see this as the first of many collaborations with Opengear.” The Opengear NetOps Automation platform includes the OM2200 appliance, along with a subscription-based license for Lighthouse 5 and individual NetOps modules, and is available through Opengear’s reseller partners