OpenEye - Experts & Thought Leaders

OpenEye announces advanced new innovations to OpenEye Web Services (OWS) through the addition of AI-powered visual search and alerting, helping enhance operations for modern enterprise organisations. As a core part of the OWS AI Analytics suite, AI Visual Search and AI Visual Check offer businesses innovative and intuitive tools built to improve operations and fortify security. Users can surface video quickly and automate procedures through natural-language inputs, all within an intelligent cloud video solution. With these integral platform functionalities, OpenEye provides a premium video offering that supports the businesses of its customers and helps them scale their workflows to enable greater future growth. Natural-language query “These AI-powered capabilities mark a significant step forward in transforming video into a source of actionable intelligence for our customers—going beyond traditional security,” said Rick Sheppard, founder and CEO of OpenEye. “With natural language search and automated alerts on visual changes, we’re saving businesses time and eliminating manual effort with trusted, proactive solutions that help our customers operate more effectively every day.” AI Visual Search in OWS locates specific moments in video footage via simple user-input descriptions. Users can type in a natural-language query, such as “A person carrying a box in the lobby yesterday afternoon,” and the system will quickly surface the most relevant results across cameras. Natural-language description With AI Visual Search, businesses can enjoy: User-Friendly Searches: Designed for every user in mind, AI Visual Search makes it easy to search footage quickly and effectively. Seamless Investigations: Accelerate investigations by describing a person or vehicle and letting AI surface the evidence users need. Rapid Responses: Reduce incident response time by quickly surfacing the footage needed to act when it matters most. Time Savings: Reduce hours-long video investigations down to seconds by surfacing relevant footage through a simple natural-language description. Actionable Results: Thumbnail previews linked directly to video clips allow for immediate verification, reducing the steps between search and action. Enabling faster resolution Designed to automate monitoring of business operations, safety protocols, and compliance across multiple locations, AI Visual Check provides proactive alerts when issues are detected. This includes blocked fire exits, out-of-stock shelves, or unattended security posts, to reduce reliance on manual oversight or walkthroughs, enable faster resolution, and free up resources across modern enterprises. AI Visual Check empowers businesses to: Automate Visual Verification: OWS analyses images to detect real business and safety issues across locations. Proactively Monitor Operations: Stay proactive with alerts when action is needed and avoid manual walkthroughs, in-person audits, and reactive complaints. Improve the Bottom Line: Protect revenue, improve customer experience, and ensure compliance with a clear return on investment. Utilise Data-Driven Decision-Making: Aggregated check results over time help teams identify recurring issues, validate standards, and make smarter operational decisions. Smarter operational decisions AI Visual Search and AI Visual Check represent a pivotal step forward for the OWS platform as OpenEye continues equipping businesses with intelligent surveillance solutions. These intuitive video analytics can be effortlessly incorporated into existing company workflows to provide an overall more impactful system experience. Businesses can leverage powerful AI capabilities throughout their organisation to unlock new avenues towards optimising workflows across departments, helping drive greater revenue and strengthen security.

OpenEye, a provider of cloud-managed video surveillance solutions, continues to expand their global team with recent additions in Northern Europe and the United Kingdom.  With the hiring of Regional Sales Manager Christopher Åkesson, Channel Business Manager Robin Molenaar, Technical Sales Engineer Daniel Barker, and International Marketing Manager Leigh Domingo Hughes, OpenEye adds security experience and support for its cloud video platform across Northern Europe and continued efforts in the UK. Security industry experience Neil Killick, Vice President of International Sales, said, “We’re happy to welcome Christopher Åkesson, Robin Molenaar, Dan Barker, and Leigh Domingo Hughes to the OpenEye business. We believe these appointments demonstrate our serious commitment to further develop and support our key partners within the UK and Northern European regions. Each of these new team members bring great knowledge, success, credibility, and insight into tech savvy, forward-thinking regions. We welcome them to the OpenEye team.” Christopher Åkesson will help support OpenEye sales teams and provide OpenEye products to the Nordic regions. Christopher brings nearly two decades of security industry experience to his role, starting out as a distributor of IP video throughout Europe. During his years working under companies such as Senstar and Milestone, Christopher operated in a variety of different roles, performing both technical support and sales duties. Now, he is stepping into his new role with OpenEye, an exciting venture for the international team. Cloud video solution “I’m looking forward to bringing the OpenEye solution into the Nordic region,” Christopher Åkesson said. “As a solution, I believe the cloud-managed and flexible nature of OWS will be a breath of fresh air for businesses and organizations in the area. I’m very keen on growing this team and am eager to be able to offer this powerful platform to potential customers.” OpenEye is excited to welcome the various team members to the international team and looks forward to delivering a cloud video solution to companies in these regions. If users are interested in seeing what a cloud video solution could do for their business, book a demo today to see how OpenEye can elevate the security and workplace operations.

Alarm.com, the foremost platform for intelligently connected properties, announced it will showcase new AI powered platform advancements and product innovations at ISC West 2026.  Following a milestone year surpassing $1 billion in annual revenue, Alarm.com continues to scale its unified platform to meet accelerating global demand for smarter, more connected protection across residential and commercial environments.  Single cloud based platform Alarm.com brings security, video, access control, automation, energy management, and professional monitoring into a single cloud based platform designed to scale from individual properties to multi site deployments. These innovations help service provider partners deliver proactive protection, simplify operations, and build long term recurring revenue.  “Alarm.com is operating at global scale, and our platform innovation reflects that,” said Dan Kerzner, President of Platforms Business at Alarm.com. “We’re focused on practical, privacy first AI, a broad ecosystem of third-partners, and purpose-built hardware that help partners grow while delivering meaningful protection for customers.” AI-powered protection designed with privacy in mind Alarm.com continues to expand AI driven capabilities across its platform with new features including AI Video Event Search, AI Access Assist, Familiar Face Analytics, and ongoing enhancements to AI Deterrence (AID). These innovations are designed to improve awareness and efficiency while ensuring customers remain in control of how AI features are enabled and used.  AI Video Event Search allows customers to quickly locate relevant activity in their saved video clips using natural language queries, like “package delivery yesterday” or “kids with bicycles today.” This new feature is available on Premium Video and Commercial Video Plus plans. Only users who already have permission to view securely retained video can run AI searches, and customers can exclude specific cameras from search results at any time. The feature also works with Alarm.com’s Familiar Face and Familiar Vehicle analytics, helping to filter expected activity from unexpected events in video results. AI Access Assist at ISC West  At ISC West, Alarm.com will also preview AI Access Assist and demonstrate the latest capabilities of AID. AI Access Assist simplifies access control management by allowing administrators to manage users, credentials, and schedules using natural language commands. AID delivers AI generated verbal warnings based on activity captured on camera and has been further enhanced with adaptive messaging and progressive responses. Adaptive verbal warnings can now reference real world details such as clothing color or behavior, while Progressive Responses escalate messaging when loitering persists—strengthening AID’s overall effectiveness. Next generation video designed to scale  Alarm.com will also highlight an expanded portfolio of next generation cameras, including the Volt Series™, Foundation Series, Core Series, and Prism Series™, designed to support faster installs, broader coverage, and advanced video services. Video is a core component of the Alarm.com platform, with millions of active video cameras and video devices now deployed across its commercial property base as adoption continues to grow.  Volt Series™ battery powered cameras and doorbells enable wire free indoor and outdoor installations, helping partners expand coverage in locations where wiring is not practical. When paired with Alarm.com’s optional solar panel accessory, the ADC-V731B camera can operate for extended periods with minimal maintenance. The Foundation Series indoor camera introduces an accessible price point that drives higher attach rates and multi camera adoption.  The refreshed Core Series adds enhanced speakers, integrated spotlights, Video Analytics 2.0, and Bluetooth® enrollment, creating a clear upgrade path to AID and Remote Video Monitoring (RVM). For commercial environments, Prism Series™ PoE cameras also enable AID and RVM while delivering 8MP resolution with exceptional low light color performance using VividNight™ technology, providing premium clarity and reliability. Unified professional video monitoring with CHeKT  Alarm.com will also highlight its expanded integration with CHeKT, a best in class remote video monitoring platform trusted by monitoring centers to deliver verified, real time video response. By bringing Alarm.com video and alarm events into CHeKT’s monitoring portal, the integration streamlines operator workflows, helps reduce false alarms, and improves response times. CHeKT supports an open framework and will also work with video solutions from many video camera manufacturers.   At ISC West, Alarm.com will highlight its CHeKT integration while continuing to build on its broader video monitoring strategy with CHeKT’s Video Control Panel and its long standing partnership with OpenEye. Expanded commercial, energy and safety solutions  Alarm.com continues to extend its platform with new offerings that support total site protection across indoor, outdoor, and multi location environments, including the Fire Communicator and Mobile Security Trailers. These solutions bring security, safety, and monitoring together on a single platform, helping businesses manage both permanent and temporary sites more efficiently.  The Fire Communicator modernises commercial fire monitoring with real time alerts and reporting through the Alarm.com platform. The ADC FC100 is UL Listed, CSFM Listed, and NFPA 72 compliant to meet applicable local code requirements. Mobile Security Trailers extend the platform to construction sites, events, and other temporary locations, combining video surveillance and professional monitoring in a rapidly deployable solution. Available in two form factors, Mast and Mast Mini, the trailers offer flexibility to meet different site needs and budgets, while a turnkey leasing model reduces upfront costs and supports capital efficient growth. Partners can also cobrand the trailers to increase visibility and support lead generation.  Beyond security, Alarm.com is expanding connected home and personal safety capabilities with offerings such as the ADC T25 Smart Thermostat, which delivers intelligent HVAC control with fast installation and support for energy reporting, Demand Response, and Pro HVAC Monitoring. Outside the home, the enhanced in‐app Safety Button provides 24/7 mobile personal safety. The new Check In feature allows customers to schedule safety confirmations, automatically escalating to a trained operator and notifying the emergency contact if no response is received. See Alarm.com at ISC West Alarm.com will exhibit at ISC West 2026, Booth 14039, with live demonstrations, hands on product previews, partner success stories, and sneak peeks at what’s next. 

Like other disciplines in the world of corporate security, executive protection is evolving from reactive to proactive. Unlike reactive bodyguards, modern executive protection professionals use a proactive approach focused on risk mitigation, advance planning, and threat intelligence to prevent incidents before they happen. What is the role of technology? We asked our Expert Panel Roundtable: How can physical security technology promote better executive protection?

At mid-year 2026, the broader economy tells a story of resilience under pressure. Conflict in the Middle East has triggered a shock to the energy supply, driving oil prices up and reigniting global inflation. However, a total downturn has been averted. Exceptional, historic levels of business investment and data centre construction are providing a firm floor for growth, offsetting cooler consumer spending and keeping labour markets fundamentally stable. But how are changing economics impacting the physical security market? We asked our Expert Panel Roundtable: How do changes in the broader economic climate impact physical security?

In the simplest terms, technology modernisation accelerates when older systems become too expensive to maintain or fail to support modern standards. Market competition pushes businesses to update their technologies to meet rising customer demands. Additionally, the rapid shift toward cloud-based infrastructures and artificial intelligence creates a fear of missing out, forcing companies to adapt or risk irrelevance. Focusing on the physical security market, we asked our Expert Panel Roundtable: What factors are accelerating technology modernisation in security?