OpenEye - Experts & Thought Leaders

OpenEye announces advanced new innovations to OpenEye Web Services (OWS) through the addition of AI-powered visual search and alerting, helping enhance operations for modern enterprise organisations. As a core part of the OWS AI Analytics suite, AI Visual Search and AI Visual Check offer businesses innovative and intuitive tools built to improve operations and fortify security. Users can surface video quickly and automate procedures through natural-language inputs, all within an intelligent cloud video solution. With these integral platform functionalities, OpenEye provides a premium video offering that supports the businesses of its customers and helps them scale their workflows to enable greater future growth. Eliminating manual effort “These AI-powered capabilities mark a significant step forward in transforming video into a source of actionable intelligence for our customers—going beyond traditional security,” said Rick Sheppard, founder and CEO of OpenEye. “With natural language search and automated alerts on visual changes, we’re saving businesses time and eliminating manual effort with trusted, proactive solutions that help our customers operate more effectively every day.” AI Visual Search in OWS locates specific moments in video footage via simple user-input descriptions. Users can type in a natural-language query, such as “A person carrying a box in the lobby yesterday afternoon,” and the system will quickly surface the most relevant results across cameras. Reduce incident response time With AI Visual Search, businesses can enjoy: User-Friendly Searches: Designed for every user in mind, AI Visual Search makes it easy to search footage quickly and effectively. Seamless Investigations: Accelerate investigations by describing a person or vehicle and letting AI surface the evidence you need. Rapid Responses: Reduce incident response time by quickly surfacing the footage needed to act when it matters most. Time Savings: Reduce hours-long video investigations down to seconds by surfacing relevant footage through a simple natural-language description. Actionable Results: Thumbnail previews linked directly to video clips allow for immediate verification, reducing the steps between search and action. Enabling faster resolution Designed to automate monitoring of business operations, safety protocols, and compliance across multiple locations, AI Visual Check provides proactive alerts when issues are detected. This includes blocked fire exits, out-of-stock shelves, or unattended security posts, to reduce reliance on manual oversight or walkthroughs, enable faster resolution, and free up resources across modern enterprises. AI Visual Check empowers businesses to: Automate Visual Verification: OWS analyses images to detect real business and safety issues across locations. Proactively Monitor Operations: Stay proactive with alerts when action is needed and avoid manual walkthroughs, in-person audits, and reactive complaints. Improve Your Bottom Line: Protect revenue, improve customer experience, and ensure compliance with a clear return on investment. Utilise Data-Driven Decision-Making: Aggregated check results over time help teams identify recurring issues, validate standards, and make smarter operational decisions. Intelligent surveillance solutions AI Visual Search and AI Visual Check represent a pivotal step forward for the OWS platform as OpenEye continues equipping businesses with intelligent surveillance solutions. These intuitive video analytics can be effortlessly incorporated into existing company workflows to provide an overall more impactful system experience. Businesses can leverage powerful AI capabilities throughout their organisation to unlock new avenues towards optimising workflows across departments, helping drive greater revenue and strengthen security.

OpenEye, a provider of open, intelligent, and trusted cloud video solutions, is thrilled to announce its enhanced integration with CHeKT, bringing new capabilities to support more efficient remote video monitoring operations. The new CHeKT Virtual Bridge supports a cloud-to-cloud connection between OpenEye Web Services (OWS) and the CHeKT platform. This integration enables automatic account syncing, OWS virtual arming, and a broader set of site event types to receive alerts on, making it easier for dealers and monitoring centers to deploy and manage intelligent video monitoring services. Remote video monitoring Built to elevate the remote video monitoring experience, the integration automatically captures, packages, and delivers event-based video verification to monitoring agents. When a defined event occurs, agents have access to live video, event recordings, and on-site audio capabilities within CHeKT’s unified monitoring platform, helping teams verify incidents quickly and respond with confidence. Rick Sheppard, OpenEye’s founder and CEO, said, “Partnering with CHeKT is an exciting opportunity to deliver a better monitoring solution for our partners and, in turn, greater peace of mind for our customers. This integration creates a more streamlined video monitoring workflow and provides our partners with the tools needed to deter crime and protect what matters most.” Enabling streamlined responses The enhanced integration reduces deployment complexity and eliminates the need for additional on-site hardware in supported environments. This streamlined approach enables existing systems to be activated for remote video monitoring quickly and efficiently, helping businesses expand monitoring capabilities with minimal operational overhead. Wes Usie, CEO at CHeKT, said, ”We are seeing a significant shift in consumer expectations around remote video monitoring. Customers no longer want video that only tells them what happened; they want it to help stop what’s about to. Together, OpenEye and CHeKT make that kind of protection something a dealer can sell on day one — real-time, proactive, and valuable to the customer. It’s another example of OpenEye’s commitment to increasing the value it delivers to its dealers.” Thanks to the partnership with Alarm.com and CHeKT, OpenEye delivers a more complete, end-to-end solution that supports monitoring operations across business departments, providing a workflow that’s intuitive and enables streamlined responses.

OpenEye announces advanced new innovations to OpenEye Web Services (OWS) through the addition of AI-powered visual search and alerting, helping enhance operations for modern enterprise organisations. As a core part of the OWS AI Analytics suite, AI Visual Search and AI Visual Check offer businesses innovative and intuitive tools built to improve operations and fortify security. Users can surface video quickly and automate procedures through natural-language inputs, all within an intelligent cloud video solution. With these integral platform functionalities, OpenEye provides a premium video offering that supports the businesses of its customers and helps them scale their workflows to enable greater future growth. Natural-language query “These AI-powered capabilities mark a significant step forward in transforming video into a source of actionable intelligence for our customers—going beyond traditional security,” said Rick Sheppard, founder and CEO of OpenEye. “With natural language search and automated alerts on visual changes, we’re saving businesses time and eliminating manual effort with trusted, proactive solutions that help our customers operate more effectively every day.” AI Visual Search in OWS locates specific moments in video footage via simple user-input descriptions. Users can type in a natural-language query, such as “A person carrying a box in the lobby yesterday afternoon,” and the system will quickly surface the most relevant results across cameras. Natural-language description With AI Visual Search, businesses can enjoy: User-Friendly Searches: Designed for every user in mind, AI Visual Search makes it easy to search footage quickly and effectively. Seamless Investigations: Accelerate investigations by describing a person or vehicle and letting AI surface the evidence users need. Rapid Responses: Reduce incident response time by quickly surfacing the footage needed to act when it matters most. Time Savings: Reduce hours-long video investigations down to seconds by surfacing relevant footage through a simple natural-language description. Actionable Results: Thumbnail previews linked directly to video clips allow for immediate verification, reducing the steps between search and action. Enabling faster resolution Designed to automate monitoring of business operations, safety protocols, and compliance across multiple locations, AI Visual Check provides proactive alerts when issues are detected. This includes blocked fire exits, out-of-stock shelves, or unattended security posts, to reduce reliance on manual oversight or walkthroughs, enable faster resolution, and free up resources across modern enterprises. AI Visual Check empowers businesses to: Automate Visual Verification: OWS analyses images to detect real business and safety issues across locations. Proactively Monitor Operations: Stay proactive with alerts when action is needed and avoid manual walkthroughs, in-person audits, and reactive complaints. Improve the Bottom Line: Protect revenue, improve customer experience, and ensure compliance with a clear return on investment. Utilise Data-Driven Decision-Making: Aggregated check results over time help teams identify recurring issues, validate standards, and make smarter operational decisions. Smarter operational decisions AI Visual Search and AI Visual Check represent a pivotal step forward for the OWS platform as OpenEye continues equipping businesses with intelligent surveillance solutions. These intuitive video analytics can be effortlessly incorporated into existing company workflows to provide an overall more impactful system experience. Businesses can leverage powerful AI capabilities throughout their organisation to unlock new avenues towards optimising workflows across departments, helping drive greater revenue and strengthen security.

Passwords originated in ancient times, used by Roman military forces around the first century BC. Since then, passwords have evolved from physical words to the computer access control tools used today. Passwords are easy to implement, widely supported, and familiar to users. However, they are easily forgotten, stolen through phishing, prone to reuse, and vulnerable to credential-harvesting or brute-force attacks. We asked our Expert Panel: What is the role of passwords in physical security?

Like other disciplines in the world of corporate security, executive protection is evolving from reactive to proactive. Unlike reactive bodyguards, modern executive protection professionals use a proactive approach focused on risk mitigation, advance planning, and threat intelligence to prevent incidents before they happen. What is the role of technology? We asked our Expert Panel Roundtable: How can physical security technology promote better executive protection?

At mid-year 2026, the broader economy tells a story of resilience under pressure. Conflict in the Middle East has triggered a shock to the energy supply, driving oil prices up and reigniting global inflation. However, a total downturn has been averted. Exceptional, historic levels of business investment and data centre construction are providing a firm floor for growth, offsetting cooler consumer spending and keeping labour markets fundamentally stable. But how are changing economics impacting the physical security market? We asked our Expert Panel Roundtable: How do changes in the broader economic climate impact physical security?