Brinks Home Security - Experts & Thought Leaders

Brinks Home, one of North America’s major home security and alarm monitoring companies, announced that its Monitoring Centres have earned UL certification for Alarm Validation Scoring (AVS-01). With only a handful of certified companies, it marks a significant advancement in alarm verification practices, and through Brinks Home’s achievement, the certification reinforces the company’s commitment to improving emergency response and reducing false alarms. The AVS-01 certification Designed by TMA, the AVS-01 is a framework for alarm validation scoring The AVS-01 certification comes at a time when the security industry is grappling with the growing challenge of false alarms, which place unnecessary strain on Emergency Communication Centres (ECCs) and local law enforcement. Designed by The Monitoring Association (TMA), the AVS-01 is a framework for alarm validation scoring that provides ECCs with the information needed to accurately assess the severity of an alarm and pass that information to the appropriate authorities before they arrive on-site. Brinks Home categorise alarms with specific threat levels With this scoring standard, monitoring centers like Brinks Home can categorize alarms with specific threat levels — from no threat to a confirmed threat to life — ensuring law enforcement understands the situation and can respond accordingly. “Accuracy in security monitoring is critical to ensure the most effective response to an alarm,” said Rick Sheets, Vice President of Monitoring and Compliance at Brinks Home, adding “Through the AVS-01 certification, we can provide ECCs with the most accurate information possible, reducing false alarms and improving safety for everyone involved.” Brinks Home adopts the necessary technology To achieve this certification, Brinks Home adopted the necessary technology in its monitoring systems To achieve this certification, Brinks Home adopted the necessary technology in its monitoring systems and underwent a UL audit for compliance. The process also involved integrating new workflows into the monitoring platform, training Emergency Dispatch Operators (EDOs) to gather and score information accurately, and implementing a quality assurance program to ensure adherence to the new standards. The AVS-01 certification is a new development in the security industry, and Brinks Home’s certification underscores the company’s dedication to innovation and customer safety. Brinks Home explores advanced verification methods As technology evolves, Brinks Home is exploring advanced verification methods, including video monitoring and AI recognition, in order to further enhance alarm assessment. The AVS-01 system will continue to refine alarm prioritisation, aiming for police to respond to the most critical alarms first with more accurate information to make better decisions and improve emergency response. Brinks Home remains committed to leveraging new technologies to reduce false alarms, enhance safety, and provide greater peace of mind for homeowners.

Brinks Home, one of North America's home security and alarm monitoring companies, recently launched its new Account Value Calculator (AVC). This innovative AI-powered tool provides home security business owners with a transparent and confidential method to value their alarm account portfolios in just days, facilitating both small and large transactions while enabling rapid access to liquidity.  Account Value Calculator (AVC) AVC also offers support for divesting additional assets with the purchase of alarm accounts, such as inventory and vehicles, ensuring a seamless onboarding process for customers transitioning to Brinks Home. The AVC marks the inaugural offering of the new Brinks Home B2B hub, Brinks Home Exchange (BHX), set to launch fully next year. Streamlining operations  “The Account Value Calculator is just the beginning of an exciting journey for us and our current and future partners,” said William Niles, CEO of Brinks Home. “This tool provides immediate value by enabling partners to easily assess their portfolios and access liquidity. However, it’s also a foundational element of our long-term strategy to create a robust platform that will streamline operations, enhance collaboration, and open new growth opportunities.” AI-generated pricing The tool accelerates the traditional offer process from the industry standard of 15 days  Featuring competitive, AI-generated pricing, the AVC simplifies the valuation process, reduces costs, and minimises manual touchpoints. The tool accelerates the traditional offer process from the industry standard of 15 days to as quickly as two business days.  Brinks Home's expertise spans various transactions, including purchasing individual accounts, large bulk acquisitions, and business acquisitions, with customisable deal structures to meet diverse partner needs.  Customised purchase structures Upon the seller receiving their valuation and choosing to proceed, Brinks Home will facilitate the process to acquire the seller's customer accounts. In addition to facilitating transactions for individual accounts, Brinks Home is positioned to purchase entire books of business for companies looking to liquidate their enterprise. The dedicated Brinks Home team will collaborate closely with partners to develop customised purchase structures that align with both parties’ strategic goals. BHX platform launch “As we prepare for the full BHX platform launch in 2025, we are committed to developing a cutting-edge online platform that addresses the complexities of selling alarm accounts,” said Mike Hackett, senior vice president of enterprise business development at Brinks Home. “The AVC tool alleviates the stress associated with valuation and transaction processes, making it easier for our partners to achieve their goals.” 

The Orange County Emergency Services, Public Safety Communications Division became the 146th Emergency Communications Center (ECC) in the United States and the 14th ECC in the State of North Carolina to implement the Automated Secure Alarm Protocol (ASAP). Implementation of ASAP "The ASAP program provides our ECC with most accurate and timely alarm notifications possible while reducing the workload of our Public Safety Telecommunicators. The implementation of ASAP provides significant benefits to our Department, our partner public safety agencies, and the community we serve," stated Christopher H. Ward, Division Chief – Public Safety Communications for Orange County Emergency Services. Orange County went live on July 22, 2024 with the following companies: Rapid Response Monitoring, Vector Security, Alert360, Securitas, Holmes Security, Brinks Home Security, Dynamark Monitoring, United Central Control, Protection One, Guardian Protection, National Monitoring Center, Johnson Controls (Tyco), Vivint, CPI Security, Wegmans Security, Affiliated Monitoring, ADT and Security Central with Alert360 being brought online soon.