Ambient.ai - Experts & Thought Leaders

Ambient.ai, the pioneer in Agentic Physical Security, announces new capabilities across the Ambient Platform, adding agentic intelligence to how security teams monitor, investigate, and operate. The new capabilities include an AI agent that continuously monitors every camera and surfaces what matters most, a new case management workflow that turns scattered clips into a single connected incident story in minutes, and infrastructure upgrades that double camera density on existing hardware. Fully connected investigation “Recording video was never the hard part,” said Vikesh Khanna, CTO & Co-founder, Ambient.ai. “The hard part is understanding what's happening on a site when it actually matters. Among the set of new capabilities, Agentic Video Walls  give operators an agent that monitors every camera on their behalf, and Case Management, an automated workflow that, paired with Semantic Search, turns hours of manual scrubbing into a fully connected investigation in minutes. That's the difference between a simple system of record and a platform that reasons alongside your team.” Plain-language description The Ambient Platform introduces enhancements across three core areas, situational awareness, investigations, and operational scale: Agentic Video Walls - Brings an AI agent to every connected camera on site, acting like a relentless, hyper-focused editor: scanning every stream, deciding what belongs on the front page, and surfacing it in real time. The agent monitors around the clock and surfaces the single most relevant event once every 60 seconds, paired with an AI-generated, plain-language description of what's happening. Case Management - Turns scattered manual work into one continuous flow. After tracking a person across cameras using natural language through Semantic Search, operators record clips directly into a case as they're found, then generate a fully editable, AI-written narrative with one click, complete with auto-sorted clips and metadata. From there, cases can be downloaded as a compressed, sequenced folder or shared through expiring, revocable links with a full audit trail. Semantic Search Streamlining - Semantic Search is the platform’s engine that lets operators describe who or what they're looking for in plain language, feeding straight into a case instead of hours of manual scrubbing. This release sharpens results across the board: matching frames of the same person or vehicle across a five-minute span now group into a single result, and results filter down to a specific camera or group. Double Stream Density - Ambient Foundation now supports up to 2x the camera streams on a single Ambient Edge Appliance, made possible by a smaller, more focused application that frees up compute and memory per stream. Existing customers get double the streams on current appliances, and new sites need half as many appliances to cover the same camera count. These new capabilities, along with other recent platform updates, will be demonstrated live at the Ambient.ai booth (#3923) at GSX 2026.

Ambient.ai, the pioneer in Agentic Physical Security, announces major new capabilities for Ambient Access Intelligence, its platform module for agentic access control operations. Building on its proven PACS Correlation Engine, the platform is now expanding with two new capabilities, Doors with Issues and Doors Unsecured. These new capabilities allow customers to diagnose chronic infrastructure problems at the source and deliver real-time visibility into physically unsecured doors, providing a comprehensive picture for PACS alarm management. Together, these capabilities extend Ambient Access Intelligence beyond faster alarm handling into a new operating model for access control, one that eliminates the work that should not exist, prevents the events that should not happen, and focuses operator attention on what actually matters. Resources handling alarms Where legacy access control systems generate overwhelming noise that leads operators to either waste time and resources handling alarms or “snooze” them altogether, exposing the organisation to risk, Ambient Access Intelligence generates real, actionable signal. It reduces PACS alarm volume by 95% by resolving false positives before they ever reach operators, ensuring they stay focused on verified events. “Alarms without intelligence are just noise,” said Vikesh Khanna, CTO and Co-Founder of Ambient.ai. “Our Reasoning AI platform has already turned millions of PACS alarms into verified signals for our customers. With the addition of Doors with Issues and Doors Unsecured, Ambient Access Intelligence is now entering its next phase: not only clearing alarms, but deciding which events deserve a response, preventing the issues that generate noise in the first place, and verifying that every door is physically secure. This is access control as an operating model, not a workflow.” AI-driven visual analysis Ambient Access Intelligence comprises three capabilities that work together as a unified agentic layer: Alarm Auto Clearing — The core capability fuses every PACS alarm with video in real time using the PACS Correlation Engine. Common false positives such as a person exiting, someone interacting with the inside of the door, wind, sensor faults, or doors that restore themselves are automatically resolved. Only verified incidents surface as contextualised alerts with GIF previews, live video, and floor plan context. Result: 95%+ of alarms are cleared without human intervention. Doors with Issues (new) — A diagnostic view for security administrators that applies AI-driven visual analysis to identify access points generating chronic noise due to infrastructure problems. It surfaces prioritised, categorised issues across three areas: Door & Alarm Behaviour, Camera Health, and Camera-Reader Mapping. Each diagnosis includes specific root causes and visual evidence, ready to route directly to facilities and maintenance teams, replacing slow, unreliable manual assessments. Doors Unsecured (new) — Real-time operational awareness for SOC operators and security managers. The capability listens for the door-restored PACS signal to confirm physical closure rather than relying on alarm state alone. It delivers a live video wall of every physically unsecured door across all sites, enabling coordinated guard sweeps instead of chasing isolated incidents. On average, access-controlled doors are physically unsecured 14.5 hours per week; this gap is now visible and actionable. Self-validating perimeter Together, the three capabilities mark a shift in how access control operates: from a reactive workflow that consumes operator time to a self-validating perimeter that focuses every minute of human attention on the events that actually warrant it. At ServiceNow, Ambient Access Intelligence has already processed more than 240,000 alarms, auto-clearing 94% and saving over 15,000 labour hours and $500K+ in avoided costs. Ambient Access Intelligence integrates natively with leading PACS platforms including LenelS2, Honeywell Pro-Watch, Genetec, Milestone, Allegion, Software House C-CURE 9000, Avigilon, Brivo, Kastle, Genea, and others. It requires only Ambient Foundation as the base platform layer and deploys on existing cameras and infrastructure, requiring no rip-and-replace.

Securitas Technology, one of the world's largest electronic security companies, and Ambient.ai, the pioneer in Agentic Physical Security, announces a global reseller agreement to bring the Ambient.ai platform to Securitas Technology’s global client base. The platform transforms traditional security into proactive threat detection and automation where AI continuously perceives, understands, and acts on real-world events in real time alongside human operators. Physical security solutions With its deep expertise in integrated physical security solutions and portfolio of leading technologies, Securitas Technology is ideally positioned to help organisations worldwide make the leap to AI-driven intelligence-led security. The Ambient.ai platform joins other recent new offerings, including the SecureStat® Cumulus AI cloud video surveillance solution. “Securitas Technology is committed to staying at the forefront of technology innovation in physical security, helping our clients to improve security, streamline operations, and gain intelligence on every aspect of their business or organisational performance,” said Tony Byerly, Global President and CEO at Securitas Technology. Complex risk environment “This partnership with Ambient.ai is another important step in our use of AI tools to truly transform security and deliver excellence for our clients —offering faster, more accurate outcomes in an increasingly complex risk environment.” Commenting for Ambient.ai, Shikhar Shrestha, CEO and co-founder of Ambient.ai said, “This agreement with Securitas Technology means we can bring the path to Agentic Physical Security to enterprises at global scale helping clients move from manual, reactive operations to intelligence-led security where AI handles the complexity so operators can focus on what matters most.” Complexity of security data Physical security is at an inflection point. Enterprises have invested heavily in cameras, access control, and monitoring infrastructure, yet the growing volume and complexity of security data has outpaced the tools designed to manage it. Legacy systems were built to record and retrieve, not to reason. The result is a widening gap between what security teams are expected to protect and what their technology allows them to see, understand, and act on in real time. AI closes that gap. It represents a fundamental shift, from systems that passively collect data and wait for human review, to AI that continuously perceives, understands context, and responds to real-world events alongside human operators. It is the future the industry is moving toward, and reaching it requires both the most advanced AI and the operational expertise to deploy it at scale. Advanced AI platform Through this partnership, clients gain not only an advanced AI platform but also the integration, orchestration, and lifecycle support required to operationalise it across all their critical security systems. By joining forces, Securitas Technology and Ambient.ai will combine Securitas Technology’s decades of global security expertise and unmatched understanding of client environments with Ambient’s market pioneer AI platform for Agentic Physical Security, meeting clients where they are today and accelerating them toward intelligence-led operations that are faster, more accurate, and built to scale.