CRAS Systems News

Role of health and performance monitoring in preventing security system downtime

If a security or video surveillance / CCTV system isn’t working, who’s to blame? Or more to the point, what’s to blame? Is the problem the malfunction of a specific device on the edge of the IP network, or is it a network or other system failure? How can an end user or dealer / installer know what the problem is? How can a camera manufacturer know if a call to their overworked tech support department is really about the manufacturer’s camera or cau...