As security threats evolve, so must the tools they use to respond to them. Fixed cameras, once the backbone of any surveillance system, are now only part of a bigger picture.
Now risks are dynamic, mobile, and unpredictable — and in many cases, they don’t wait to happen in front of a network camera.
Best camera placements
Security teams know this reality all too well. A theft in the far end of a parking lot. A conflict in a hallway just outside a camera’s view. An incident at a temporary event with no infrastructure. These aren’t rare cases — they’re everyday blind spots.
And here’s the truth: even with the best camera placements, there will always be moments the system misses. So the question is no longer “Where can they place more cameras?” It’s becoming: “What if the people already on the ground could become the camera?”
Why security can’t stay static
A security guard notices suspicious activity near a parked car
In fast-changing environments, static infrastructure alone can’t keep up — and everyday use cases prove it. A security guard notices suspicious activity near a parked car, but the incident unfolds just outside the camera’s view.
A warehouse supervisor spots damaged goods during delivery, needing quick documentation for accountability. At a public event, crowd movement spills into areas where cameras weren’t installed — and there’s no time to reroute coverage.
Real-time eyes
These are the moments where security depends on the people on the ground — the first to notice, assess, and act — often before the control room is even aware.
And increasingly, it’s the people on the ground who are stepping into that role — not just as responders, but as real-time eyes for the system.
When the first responder feeds the frontline intelligence
Security guards, floor managers, supervisors — they’re often the first to witness something unusual, long before a control room is even alerted.
Now imagine this: what if, in that exact moment, they could pull out their phone, open a secure app, and stream live video directly into the surveillance system, with full context?
Traditional surveillance systems
Instead of hoping a camera catches it, they equip their team to document the moment as it happens
Instead of hoping a camera catches it, they equip their team to document the moment as it happens. No delays. No evidence lost in transit. No blind spots. And that single shift makes the entire security system more agile, more accurate, and far more complete.
And it’s already happening in the real world — across sectors and scenarios where traditional surveillance systems alone aren’t enough.
Smartphones as surveillance tools: The next step
The idea isn’t to replace traditional surveillance — it’s to extend it. To turn every authorised smartphone into a secure, mobile surveillance point.
To let the team record critical incidents and immediately route that footage into the central surveillance system — not minutes or hours later, but as it happens.
What’s needed is a solution that makes mobile footage just as reliable and authentic as fixed-camera feeds — and that’s where the next step in surveillance begins.
Now in Matrix: Push Video for on-the-go surveillance
Push Video clips can be analysed with the same tools used for fixed camera footage
With this vision in mind, Matrix introduces Push Video — a feature that enables authorised users to stream live video directly from their smartphone to Matrix Video Management System (VMS). The footage is geo-tagged, time-stamped, and securely stored, ensuring that no moment is lost or disconnected from the larger surveillance story.
And the power doesn’t end at streaming. Once archived in the VMS, Push Video clips can be analysed with the same tools used for fixed camera footage.
Modern security
Investigators can apply video analytics like motion detection, tripwire alerts, loitering detection, and more. They can also use smart investigator tools — such as timeline filtering, bookmarking, evidence locking, and multi-camera correlation — to review the footage thoroughly and act decisively.
It’s simple. It’s smart. And it’s built for the way modern security actually works — fast, mobile, and always in motion.