Elite Interactive Solutions, a remote video guarding pioneer using proprietary intelligence and integration to achieve proven crime and catastrophe prevention, announces that the company was selected this month as one of three finalists for The Monitoring Association’s (TMA) 2025 Excellence Awards. The prestigious program nominated Elite for its highest honour, Monitoring Centre of the Year.
The TMA Excellence Awards recognise any FM-Approved, Intertek/ETL or UL‐Listed monitoring centre and outstanding personnel who perform in the highest professional manner, thereby making a significant contribution to the betterment of the alarm industry and the alarm profession while demonstrating exceptional service to their customers and community.
Monitoring centre services
These awards were established to promote the inherent value of monitoring centre services; to honour those who have made the most significant contributions to the service; and to recognise the distinct level of professionalism attained by Nationally Recognised Testing Laboratory (NRTL)-approved monitoring centres.
A distinguished panel of monitoring professionals reviews and scores all entrants, and those receiving the three highest numerical ratings — such as Elite — advance to the finals. According to TMA, this year’s program was especially competitive with a record of nearly 40 entries being submitted and evaluated.
Elite’s leadership and growth
Elite directly prevented 78,383 crimes and assisted police in 1,074 arrests and detainments
Elite’s performance impressed judges in a multitude of ways, including leadership and growth; management and operations; training and personnel; procedures and best practices; technology and innovation; real-time crime prevention; elimination of false alarms; law enforcement partnerships; and community and industry involvement.
During the evaluated 2024 period, Elite directly prevented 78,383 crimes and assisted police in 1,074 arrests and detainments.
Optimal support and collaboration
Among its many differentiators, Elite is believed to be the only provider that has an in-house Law Enforcement Advisory Board (LEAB) comprised of active and former LE command staff and executives. They are fully engaged in the daily activities of Elite’s subterranean, UL-Listed command centre.
The LEAB trains Elite agents, reviews and ensures calls for dispatch follow best protocols, and routinely communicates and meets with agencies around the country to facilitate optimal support and collaboration.
Elite representatives
Elite reps serve as members of the TMA’s Technology and Surveillance & Video Verification Committees
Elite representatives serve as members of the TMA’s Technology and Surveillance & Video Verification Committees as well as the Security Industry Association’s Government, Public Safety, Video & Vision, and Remote Guarding Committees dedicated to developing industry best practices, guidelines and standards.
During 2024, Elite supported and presented at many trade association-organised events, including GSX, ISC West, ESX, TMA Midyear & Annual Meetings and OPSTech, California Alarm Association Midyear and Winter Conventions, GovSummit, and Securing New Ground. Elite also sponsors and partners with prominent law enforcement organisation FBI-LEEDA.
Elite’s first time Excellence Awards
In addition, Elite reps engaged in numerous industry education efforts, ranging from dozens of trade journal article placements to speaking engagements and webinars.
While this marks Elite’s first time being considered for the Excellence Awards, the company has been stockpiling accolades the past year. Just earlier this month, the company won a SAMMY Award presented during the ISC West tradeshow in Las Vegas, having received six finalist nominations among the dozen best sales & marketing and business categories.
In addition, Elite won a SAMMY in 2024, when it also captured TMA’s Monitoring Technology Marvel Award, an Industry Hall of Fame induction (company founder and CEO Aria Kozak), ranked in the SDM 100 (No. 31) and was runner-up for the Police Dispatch Quality Award (which Elite won in 2020).