19 Feb 2020

Starting in January 2020, an infectious disease called “2019 Novel Coronavirus-Infected Pneumonia” has occurred in Wuhan, China. The epidemic touched the hearts of people all over the world.

In the face of the epidemic, DNAKE is also actively taking action to do a good job of epidemic prevention and control. They strictly follow the requirements of government departments and epidemic prevention teams to review the return of personnel to ensure that prevention and control in place.

Production and development departments

The company resumed work on Feb. 10th. The factory purchased a large number of medical masks, disinfectants, infrared scale thermometers, etc., and has finished factory personnel inspection and testing work. In addition, the company checks the temperature of all employees twice a day, while disinfects all-round on the production and development departments and plant offices. 

Although no symptoms of the outbreak were found in the factory, they still take all-around prevention and control, to ensure the safety of the products, to ensure the safety of employees.

Exports of cross-border goods

There is no indication of the risk of contracting the coronavirus from parcels or their contents

According to the WHO’s public information, the packages from China will not carry the virus. There is no indication of the risk of contracting the coronavirus from parcels or their contents. This outbreak will not affect the exports of cross-border goods, so you can be very assured to receive the best products from China, and they will continue to provide them with the best quality after-sales service.

In view of the current progress, the delivery date of some orders may be delayed due to the extension of the Spring Festival holiday. However, they are trying their best to minimise the impact. For new orders, they will check the rest of the inventory and work out a plan for the production capacity. 

New orders of video intercom

They are confident in the ability to absorb the new orders of video intercom, access control, wireless doorbells, smart home products, etc. Therefore, there will be no impact on future deliveries. China is determined and capable of winning the battle against the coronavirus. They all take it seriously and follow the government’s instructions to contain the spread of the virus. The epidemic will be eventually controlled and killed.

Finally, they would like to thank the foreign customers and friends who have always cared about them. After the outbreak, many old customers contact them in the first time, inquire and care about the current situation. Here, all the DNAKE staff would like to express the most sincere thanks to them!