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Johnson Controls recently unveiled the findings of its 2018 Energy Efficiency Indicator (EEI) survey that examined the current and planned investments and key drivers to improve energy efficiency and building systems integration in facilities. Systems integration was identified as one of the top technologies expected to have the biggest impact on the implementation in smart buildings over the next five years, with respondents planning to invest in security, fire and life-safety integrations more so than any other systems integration in the next year. As advanced, connected technologies drive the evolution of smart buildings, security and safety technologies are at the center of more intelligent strategies as they attribute to overall building operations and efficiencies. SourceSecurity.com spoke with Johnson Controls, Building Solutions, North America, VP of Marketing, Hank Monaco, and Senior National Director of Municipal Infrastructure and Smart Cities, Lisa Brown, about the results of the study, smart technology investments and the benefits of a holistic building strategy that integrates security and fire and life-safety systems with core building systems. Q: What is the most striking result from the survey, and what does it mean in the context of a building’s safety and security systems? The results show an increased understanding about the value of integrating safety and security systems with other building systems Hank Monaco: Investment in building system integration increased 23 percent in 2019 compared to 2018, the largest increase of any measure in the survey. When respondents were asked more specifically what systems they we planning to invest in over the next year, fire and life safety integration (61%) and security system integration (58%) were the top two priorities for organisations. The results show an increased understanding about the value of integrating safety and security systems with other building systems to improve overall operations and bolster capabilities beyond the intended function of an individual system. Q: The survey covers integration of fire, life safety and security systems as part of "smart building" systems. How do smarter buildings increase the effectiveness of security and life safety systems? Hank Monaco: A true “smart building” integrates all building systems – security, fire and life-safety, HVAC, lighting etc. – to create a connected, digital infrastructure that enables individual technologies to be more intelligent and perform more advanced functions beyond what they can do on their own. For example, when sensors and video surveillance are integrated with lighting systems, if abnormal activity is detected on the building premise, key stakeholders can be automatically alerted to increase emergency response time. With integrated video surveillance, they also gain the ability to access surveillance footage remotely to assess the situation. When sensors and video surveillance are integrated with lighting systems abnormal activity on the premise can automatically be detected Q: How can integrated security and life safety systems contribute to greater energy efficiency in a smart building environment? Hank Monaco: Security, fire and life-safety systems can help to inform other building systems about how a facility is used, high-trafficked areas and the flow of occupants within a building. Integrated building solutions produce a myriad of data that can be leveraged to increase operational efficiencies. From an energy efficiency standpoint, actionable insights are particularly useful for areas that are not frequently occupied or off-peak hours as you wouldn’t want to heat or cool an entire building for just one person coming in on the weekend. When video surveillance is integrated with HVAC and lighting systems, it can monitor occupancy in a room or hallway. The video analytics can then control the dimming of lights and the temperature depending on occupant levels in a specific vicinity. Similarly, when access control systems are integrated with these same systems, once a card is presented to the reader, it can signal the lights or HVAC system to turn on. In this example, systems integration can ultimately help enable energy savings in the long run. Security and life safety systems contribute to help enable greater energy efficiency and energy savings in the long run Q: What other benefits of integration are there (beyond the core security and life safety functions)? Hank Monaco: Beyond increased security, fire and life-safety functions, the benefits of systems integration include: Increased data and analytics to garner a holistic, streamlined understanding of how systems function and how to improve productivity Ability to track usage to increase efficiency and reduce operational costs Enhanced occupant experience and comfort Increased productivity and workflow to support business objectives Smart-ready, connected environment that can support future technology advancements Q: What lesson or action point should a building owner/operator take from the survey? How can the owner of an existing building leverage the benefits of the smart building environment incrementally and absent a complete overhaul? Lisa Brown: Johnson Controls Energy Efficiency Indicator found that 77% of organisations plan to make investments in energy efficiency and smarter building technology this year. This percentage demonstrates an increased understanding of the benefits of smart buildings and highlights the proactive efforts building owners are taking to adopt advanced technologies. There is an increased understanding that buildings operate more effectively when different building systems are connected As smart buildings continue to evolve, more facilities are beginning to explore opportunities to advance their own spaces. A complete overhaul of legacy systems is not necessary as small investments today can help position a facility to more easily adopt technologies at scale in the future. As a first step, it’s important for building owners to conduct an assessment and establish a strategy that defines a comprehensive set of requirements and prioritises use-cases and implementations. From there, incremental investments and updates can be made over a realistic timeline. Q: What is the ROI of smart buildings? Lisa Brown: As demonstrated by our survey, there is an increased understanding that buildings operate more effectively when different building systems are connected. The advanced analytics and more streamlined data that is gathered through systems integration can provide the building-performance metrics to help better understand the return on investment (ROI) of the building systems. This data is used to better understand the environment and make assessments and improvements overtime to increase efficiencies. Moreover, analytics and data provide valuable insights into where action is needed and what type of return can be expected from key investments.
Across the country, law enforcement officers are finding it increasingly difficult to respond to the near overwhelming number of calls coming from security alarms. Police departments commonly define a false alarm as a call, which upon investigation, shows no evidence of criminal activity, such as broken windows, forced doors, items missing, or people injured. While false alarms bog down police, they can also negatively impact customers and integrators. End users can expect hefty fines for false alarm responses, and when these customers receive large bills from the city, many turn to installers, dealers, and even manufacturers expecting them to accept the responsibility and pay the bill. What first brought the issue of alarm verification to your attention? It is crucial to both see a situation and concurrently listen to any corresponding sounds to gain full insight I’ve been aware of the problem of false alarms for about 5 years. I believed audio capture, through microphone deployment, could be an active part of the solution when used as a second source for indicating ‘out of the norm’ activity and as an equal component with the video surveillance technology. In 2015, I found similarly minded security professionals when introduced to the Partnership for Priority Verified Alarm Response. After reading PPVAR’s paper on ‘Audio Verified Alarms Best Practices; [April 2015],’ I knew that the Partnership was on to something important. In our lives, two of the five senses we count on day-in and day-out are sight and sound. It is crucial to both see a situation and concurrently listen to any corresponding sounds to gain full insight. What is the false alarm rate? In 2016, the International Association of Chiefs of Police reported that over 98 percent of all alarm calls in the United States were false. This number is obviously staggering, and something we need to work towards correcting. Why did this issue resonate so strongly with you? When I first investigated this issue, I was sure that the security industry would have already recognised this and was acting to ensure improved alarm verification, preferably through a combination of audio and video technologies. However, I quickly saw that this was not the case, or even close to the norm. I have questioned the rationale behind the lack of adoption and found the deployment of audio is often hindered by the concern of privacy. I’ve spearheaded many initiatives to explain the monitoring policies surrounding audio As CEO of Louroe Electronics, I’ve spearheaded many initiatives to explain the monitoring policies surrounding audio. I’ve had to reassure many security personnel and customers how the law supports the use of audio in public places as long as there is no expectation of privacy. By dispelling fears with facts around deploying and implementing audio sensors, customers can confidently include audio in their surveillance systems and gain a more effective security solution. Who is affected by this? Truth be told, everyone from the end user to the manufacturer is affected by this issue. Not to mention the strain this puts on law enforcement who are tired of ‘wasting time’ and effort out in the field on these nuisance alerts. When an end user receives a bill for their false alarm, many of them will immediately blame the integrator and or the monitoring center for a faulty set up and management and expect the integrator to remedy the situation, including carry the burden of paying the fines. The integrator, on the other hand, will turn to the manufacturer, assuming faulty equipment and installation instructions; therefore, looking for reimbursement for the cost. What is the average false alarm fee? It depends on many factors, and especially your first responder assigned location for responseIt depends on many factors, and especially your first responder assigned location for response. According to the Urban Institute, fees generally range from $25-$100 for the first offense, rising as high as a few thousand dollars per false alarm if a location has a large number in a single year. What’s worse, in extreme cases, alarm systems may even be blacklisted by the police dispatch center if they have raised too many false alarms in the past. Why do you believe audio is the ideal technology for secondary source verification? Video surveillance has been the main option for security monitoring and alarm validation for decades, however industry professionals are realising that video alone is not enough. Video only tells half of the story, by adding audio capture, the responsible party gains a turnkey solution with the ability to gather additional evidence to verify alerts and expand overall awareness. In reality, audio’s range is greater than the field of view for a camera. Sound pickup is 360 degrees, capturing voices, gunshots, breaking glass, sirens, or other important details that a fixed camera many not see. How would a secondary source verification system work with audio? Using a video monitoring solution equipped with audio, the microphone will pick up the sounds at the time a visual alert or alarm is triggered. If embedded with classification analytics, the microphone will send alerts for specific detected sounds. The captured audio, and any notifications are immediately sent to the monitoring station, where trained personnel can listen to the sound clip, along with live audio and video from their station. When law enforcement receives a validated alarm, they can better prioritise the response From here, an informed decision can then be made about the validity of the alarm, along with what the current threat is at the location. If the alarm is in fact valid, the information is then passed along to the law enforcement within minutes. When law enforcement receives a validated alarm, they can better prioritise the response. It also provides more information in a forensic evaluation. Are there any additional resources you would suggest looking into? Yes, we would suggest looking into the following to see a few different perspectives on the matter: NSA Support For 2018 Model Ordinance For Alarm Management and False Alarm Reduction Partnership for Priority Verified Alarm Response Support for the Term “Verified Alarm” and Prioritising Verified Alarm Responses Urban Institute Opportunities for Police Cost Savings without Sacrificing Service Quality: Reducing False Alarms
As the world continues to become more connected, it’s becoming increasingly important to adjust security and safety procedures in the workplace. But today’s ever-evolving office environment can present unique safety and preparedness challenges. No two businesses are exactly alike, with some located in numerous buildings or spread out across campuses, while others have employees that frequently journey from different locations, work remotely or travel internationally. With this shifting environment, Rave Mobile Safety’s recent Workplace Safety and Preparedness survey asked over 500 full-time employees in various industries across the United States about their views on safety at work and emergency preparedness. Preferred safety measures Only 57 percent of respondents indicated that their workplace currently had preparedness drills in place for critical situationsThe survey looked at how employees and companies respond to various workplace emergencies: workplace violence, active shooter, medical emergency, fire, hazmat incidents, weather events and cyberattacks/system outages. Respondents provided insight on the current state of safety in their workplace, as well as how they want to be contacted when an emergency occurs. Though opinions on the preferred safety measures differed between generations and also between on-site and offsite workers, one fact remains consistent: there is much to be done to instil a better sense of safety in the workplace. While the findings show that employees feel safe in their workplace, only 57 percent of respondents indicated that their workplace currently had preparedness drills in place for critical situations. Quick thinking Of the plans currently in place, excluding fire, 57 percent of the other major emergency plans were rarely or never tested. With so few drills in place, employees are left not knowing the best ways to respond to emergencies like weather events or hazmat incidents or if their employer recommends a certain response to situations like medical emergencies. Testing these plans is essential so that all employees, whether they are new to the company or not Even if plans are in place to begin with, not ensuring your employees understand and are comfortable with how to react to certain situations, can put the organisation in harm’s way. Testing these plans is essential so that all employees, whether they are new to the company or not, have the appropriate response top of mind and their actions become second nature during a situation that will likely require quick thinking. Workplace violence Instilling regular practices will only further ensure that responses will happen seamlessly, regardless of the emergency. Beyond the general awareness of drills and practices, most surprising in the responses was the fact that 34 percent of female respondents were unaware of workplace violence emergency plans. This is particularly shocking because workplace violence is the second leading cause of death for women in the workplace, according to the U.S. Bureau of Labour Statistics. This shows an obvious lack of preparedness from organisations. It’s immensely important that employees to understand the relevant dangers of the workplace, especially when alternative could have a fatal result. The differences between baby boomers and millennials in the workplace is a common barometer showing how the workplace is continuing to change. Emergency plans Workplace violence is the second leading cause of death for women in the workplace, according to the U.S. Bureau of Labour StatisticsWhat may have worked for previous generations must be reworked and adjusted so every generation is made aware of and understands the plans and procedures in place. These changes can help make workplace safety plans fresh and continuously relevant. With that in mind, millennials currently represent the largest segment of employees unaware of emergency plans for major workplace emergencies. 38 percent of this age group are unaware of existing emergency plans, compared to just a 28 percent average of employees over the age of 35. This could be associated with the fact that some organisations are not communicating plans with newer employees or even that organisations that employ a significant number of millennials might not have plans in place at all. Affecting everyday work If the newest generation is unaware of these plans, then it is only a matter of time before Generation Z enters the workforce and is in even worse position when it comes to emergency awareness. The survey results showed that on average, workplaces use two methods of communication for emergencies Feeling safe and secure at work should not be something that workers need to focus on, however more than a quarter of respondents that work remotely said that worrying about safety is exactly what is affecting their everyday work. With that in mind, it’s even more concerning to see that there seems to be a clear divide between current methods and preferred methods of communication during an emergency. The survey results showed that on average, workplaces use two methods of communication for emergencies, with the top two being intercom system announcement/building alarm (27 percent) and email (22 percent). Mass text messages At first, these methods seem to cover both remote and in-office employees, but survey results actually showed that both groups preferred and would be better reached during other methods. While email is the second most common emergency method currently in place by organisations, it actually ranks as the fourth most preferred method at a mere 11 percent. Even with a clear preference towards communication via mass text messages by respondents (39 percent of remote workers prefer this method), less than 20 percent of companies actually take advantage of this technology. This clear disconnect shows that organisations must find what works best for their employees instead of using methods that were previously established or that are just currently being used. Preparedness plans What remains important for organisations, regardless of size or industry, is to keep emergency preparedness plans ever evolving Communication can not only be essential to alert employees to everyday situations, like office closures, but it is also imperative in preventing emergencies to escalate when they do occur. Although this survey discusses the current state of safety in the workplace, it’s that the disconnect between employee perceptions and employer polices that’s the most concerning. Companies need to take steps to understand how their employees would like to be reached during an emergency, as well as how employees would also like to reach out to management to report their own concerns. What remains important for organisations, regardless of size or industry, is to keep emergency preparedness plans ever evolving and well communicated, so your employees are confident in the emergency plans in place. By proactively planning and practicing for emergency events through table top exercises and drills, employers can demonstrate their commitment to employee safety and preparedness and build employee confidence.
Sensor manufacturer, OPTEX Europe, returns to IFSEC during its 40th anniversary in 2019 to showcase two new solutions with visual verification at their heart: the enhanced version of its LiDAR range; and innovative RADAR technology Firstly, OPTEX provides a way to upgrade its best-selling 12m outdoor intrusion sensors to an app-based visual verification solution by introducing a Wi-Fi 180° day/night camera. The VXI-CMOD will send home and business owners immediate notification of an intrusion when it occurs, and a dedicated app provides access to the live view with sound, as well as the access to recorded pre and post event footage. Secondly, the intelligent visual verification solution for monitored alarm systems will be launched at IFSEC for the UK market. It consists of an innovative hardware, the OPTEX Bridge and a performant software package powered by CHeKT that takes separate intruder and ONVIF compliant CCTV technologies installed on the same site, but acting independently, and ‘bridges’ them to create one, seamless, integrated monitored solution. Intruder alarms can now effectively be visually verified. Display of compact surveillance radars Both REDSCAN series feature extended detection range, up to respectively 30m and 100mThe company will also be showcasing the enhanced short- and long-range LiDAR sensors. Both REDSCAN series now feature extended detection range, up to respectively 30m and 100m. The REDSCAN RLS-2020 is also now Grade 3 compliant opening up new opportunities for indoor applications. To detect and track people, vehicles, and drones in wide open areas, OPTEX will display compact surveillance radars manufactured by its business partner Spotter RF. “OPTEX is excited to be returning to IFSEC in the year of our 40th anniversary,” says Masaya Kida, Managing Director of OPTEX EMEA. “While we are proud of our heritage, we know that we can never stand still, and so we continue to design and innovate new products and solutions for an ever-changing world. Our management, sales, technical, marketing teams will be all present at the show to demonstrate the new sensors and visual verification solution as well as discuss any new opportunities.”
OPTEX, the sensor manufacturer, is celebrating its 40th anniversary in 2019 and has taken a look back at the changes in the industry and its impact on them. Founded on 25th May 1979, the idea and principles of the company were first agreed in a coffee house in Kyoto, Japan, between Toru Kobayashi, an electronics engineer and three of his colleagues. They had a vision for a new business, a business that had sensing technology at its heart, precision technology that could detect the 'status' and 'changes' of people and things. Wireless outdoor security Soon after its creation, OPTEX recorded a number of significant milestones: In 1980, OPTEX developed the world’s first automatic door sensor using Far-Infrared technology, a technology now adopted as standard. In 1983, OPTEX developed one of the first, wireless outdoor security sensors – a significant innovation in its time. On the security side of the business specifically, OPTEX’s sensing algorithm know-how, built up through many years of field-based technological development, is its most valuable asset, and central to the evolution of its Far-Infrared, Near-Infrared and Laser sensor technologies. Different security applications In 2000, OPTEX developed laser technology for security applications and brought the innovative LiDARs REDSCAN RLS-3060 to the market; IP-ready and featuring very precise detection using X&Y coordinates, the sensor opened new possibilities for many different security applications. The OPTEX Group now comprises 1,963 employees across 35 companies Alongside this, OPTEX developed its PIR range starting with the curtain FTN series, the Super Multidimensional Analysis (SMDA) logic – sensing analytics to make the sensor very stable. Toru Kamimura, CEO of OPTEX CO LTD in Japan says: “The company is proud of what it has achieved to date.” Artificial intelligence software The OPTEX Group now comprises 1,963 employees across 35 companies. delivering products and services worldwide and turns over approximately $366 million. “OPTEX never stands still. We are taking our knowledge and ‘know how’ to new levels, using machine-learning and artificial intelligence software to enhance its detection algorithms and introduce greater automation, and create the sensor detection technology for the next generation of security professional,” he says. “Together with our technology partners we are developing more customised solutions to solve specific security or safety problems.”
The 3rd edition of Intersec Saudi Arabia got underway with 111 exhibitors from 20 countries zooming in on the Middle East’s largest commercial security and fire safety market. Running for three days at the Jeddah Centre for Forum and Events, Saudi’s foremost security, safety, and fire protection trade show targets the Kingdom’s vast market which is estimated to grow at an annual compound growth rate of 7.7 percent over the next seven years. It was opened yesterday in a pre-show ceremony by Lt. Gen. Sulaiman Al-Amr, the director-general of Saudi Arabia’s General Directorate of Civil Defense. Economic diversification plans According to 6WResearch, homeland security and policing currently holds the lion’s share of Saudi’s market spend A report released on the side-lines of the show by consultancy firm 6WResearch said the total spend on Saudi’s commercial security, information security, homeland security and policing, physical and perimeter protection, and fire safety markets was worth US$8.5 billion in 2018, a five percent increase over the previous year. By 2025, the market will be worth US$14.4 billion, driven by a combination of increased investments in infrastructure in line with the Saudi Vision 2030, the stabilisation of oil prices, and the government’s ongoing economic diversification plans. According to 6WResearch, homeland security and policing currently holds the lion’s share of Saudi’s market spend, at US$4.6 billion in 2018. This is followed by information security (US$2.6 billion), commercial security (US$838 million), fire protection (US$273 million), and physical and perimeter protection (US$198 million). Integrated platform The impressive opportunities are underlined by a long list of manufacturers and suppliers this week in the Red Sea port city, spearheaded by the show’s launch partners eager to boost business opportunities. Hikvision, the world’s largest video surveillance provider, is among these, and is putting the spotlight on its latest suite of technologies, much of which is powered by Artificial Intelligence and machine learning. Others include Al Alameya, Axis Communications, Bristol, Drager, Genetec, NAFFCO, Nedap, and ZMR. With 69 per cent international participation, more than 500 brands, and an enlightening three-day conference programme, Intersec Saudi Arabia caters to growing demand for an integrated platform providing crucial access to one of the world’s most promising markets. Intersec Saudi Arabia is licenced by Messe Frankfurt Middle East, the organiser of Intersec in Dubai, the world’s largest trade fair for security, safety, and fire protection. Safety and security industries Intersec Saudi Arabia is a vital platform bringing together key stakeholders in the Kingdom’s security, safety, and fire protection industries" “Safety and Security is high on the agenda of Vision 2030 of the Kingdom of Saudi Arabia and there is a perennial requirement of safety and security products, fire protection and the accompanying innovations that are displayed at this event,” commented Zahoor Siddique, Vice President of Intersec Saudi Arabia’s organiser ACE Exhibitions. “Intersec Saudi Arabia, apart from targeting the five million population of the Western Region inclusive of the annual pilgrimage, round-the-year Umrah pilgrims, oil and gas installations, airports and seaports, the multitude of events taking place Kingdom wide, is the ideal meeting and networking showcase for safety and security industries.” Andreas Rex, Show Director of Intersec, added: “Intersec Saudi Arabia is a vital platform bringing together key stakeholders in the Kingdom’s security, safety, and fire protection industries. In its 3rd edition in 2019, it will once again be at the forefront of the latest technologies and solutions dedicated to meet the demand of the Middle East’s largest market.” Smart patrol solutions GET Group Holdings was among those launching new products in the Saudi market, including its latest Smart Patrol solution that assists law enforcement agencies by providing full 360 degrees surveillance, body-worn cameras, speed detection and violation as well as identification of wanted people and vehicles. GET also launched its AI-Powered process automation solutions to manage and optimise enterprise and government operations. Mrs. Maysoon Jamal, CEO of GET Group Holdings, said: “The Saudi security market is crucial to our business and our products especially for government and law enforcement agencies. We’re looking for great growth in three main categories: Secure card printing especially through our Heidi and GET/Toppan ID Card Printers, Smart Patrol Solutions, and Robotic Process Automation.” Promising markets Intersec Saudi Arabia is held under the patronage of the Saudi Ministry of Interior, and supported by the Saudi Civil Defense Other exhibitors this week include Optex Europe Limited and Fiber Sensys, both of which recently joined forces to better serve Saudi Arabia and the regional market in deploying perimeter protection and intrusion detection systems. Intersec Saudi Arabia is held under the patronage of the Saudi Ministry of Interior, and supported by the Saudi Civil Defense. It features a three-day security and fire safety conference programme operating under the wider theme of ‘Safety, Civil Security and Technology: Future Integrated Solutions’. Intersec Saudi Arabia 2019 covers the key product groups of Commercial Security, Information Security, Perimeter & Physical Security, Homeland Security & Policing, Fire & Rescue, and Safety & Health. The dedicated showcase caters to growing demand for an integrated platform providing crucial access to one of the world’s most promising markets.
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