Atlantis Casino resort spa relies on DVTel for comprehensive video surveillance

Atlantis Casino resort increases security and surveillance by installing DVTel Video Surveillance

DVTel, Inc., multiple award-winning market leader in the development and delivery of intelligent security solutions over IP networks, today announced that the Atlantis Casino Resort Spa has standardised on the DVTel Intelligent Security Operations Centre (iSOC) to provide video surveillance throughout the entire entertainment and hotel complex. The 1000 room Atlantis recently completed a $75 million expansion that included a new poker room, race & sports book, sports bar, Manhattan Deli, new ballroom and meeting rooms, a skybridge connecting it to the Reno/Sparks Convention Centre and an all-new spa unlike any other. The newly expanded Atlantis boasts a 61,000 square foot casino, open 24 hours a day, with 1,452 slot machines and forty-two table games.

At present, the iSOC manages data from over 700 analogue cameras and growing. Areas under surveillance include gaming tables, money counting cages, public areas, parking lots, hotel areas, and administrative offices. The casino's previous video system was an unwieldy combination of VCRs and DVRs that provided little in the way of effective surveillance while burdening staff with a large equipment footprint. "Our former mix of technologies was time-consuming to do video reviews, we needed greater efficiency and system expandability," commented Michael Brutsche, Director of Surveillance. "We also wanted both the Surveillance (gaming) and Security (non-gaming) video monitoring systems combined on one platform, but securely partitioned apart. With DVTel, now everything is right there at our fingertips and we can delegate camera and monitoring management exactly where we want."

Atlantis does both live monitoring of key areas in the casino and recording of all cameras. Previously, all camera data was viewed only from one location. With the DVTel iSOC, Brutsche maintains six monitoring workstations and he can add workstations anywhere else he needs them for senior staff to review casino action. All gaming and other strategic areas are recorded at 4 CIF and 30 frames per second (fps). "Back of the house" and other secondary areas are captured at 2 CIF and 15 fps. Brutsche assessed his system, "The user interface is great, and we can quickly research more incidents than ever before. Our ability to more efficiently complete incident reviews means more of our staff time is devoted to live monitoring and catching people doing what they shouldn't be doing."

Brutsche continued: "This is a 24/7 operation, so every hour of every day ‘live eyes' are the priority. Table games, point-of-sale transactions, cash and chip counting-we're watching all of them, all the time." Atlantis continues to expand and that means they continue to add cameras in order to monitor gaming operations, but also provide a safe environment for all.

Brutsche explained: "Most people think video monitoring is there just so the establishment can catch the bad guy. We also want to make sure we're monitoring all areas of the casino, hotel, parking lots, and back of the house to help ensure the safety of our guests and our team members."

"The Atlantis Casino is taking advantage of the best that the DVTel iSOC has to offer- flexibility, scalability, easy integration with POS and video analytics software, a minimal system footprint, and overall superior performance," concluded DVTel President and CEO, Eli Gorovici. "DVTel is installed in over 25 casinos around the world and the migration to IP video in this key market is accelerating."