Video management software

Milestone Systems, the pioneer in open platform IP video management software, will host its annual industry event in the Americas, EMEA and APAC regions. Milestone Systems invites partners, customers and influencers to explore how disrupting innovation and blending human and machine intelligence is rapidly pushing the limits of the video technology industry. During MIPS 2019, Milestone Systems will take a deep dive into how the power of the platform economy is a game-changer for players building intelligent solutions in the video technology and security industry. Innovating and building intelligent solutions Milestone Systems is making it easier to access, combine and integrate video solutions and add value to customers"“Milestone Systems has had an open platform-approach since day one, enabling us and our partners to reach customers and scale the services and products we, as an industry, offer. But we can do so much more by innovating together and building intelligent solutions on aggregated data that is already available. “Milestone Systems, as an orchestrator of the video technology platform, is making it easier to access, combine and integrate video solutions and add value to customers,” says Chief Sales & Marketing Officer Kenneth Hune Petersen, Milestone Systems. Launch of Milestone Marketplace During the MIPS event in Nashville, Milestone Systems will launch a new, global digital platform, Milestone Marketplace, which will dramatically increase the availability of community-created software applications, hardware, and services that integrators and installers use when designing intelligent customer solutions. Milestone Systems has high expectations to the network effect of its platform business model: “With the launch of Milestone Marketplace, we help unleash the innovation power of our partners and make it easier for them to explore new business opportunities outside their existing partner network and customer base. Marketplace will support the co-creation of solutions, allowing our community to give the market’s best match to a variety of customer needs and expanding market reach,” says Kenneth Hune Petersen. Coherent search experience for operators The search framework enables operators to find video recordings and to extend search functionality using new data sources and customised visualisationOne of the technological innovations presented at MIPS 2019 is a new search framework, which will provide a coherent search experience for Smart Client operators. It enables operators to find video recordings and to extend search functionality using new data sources and customised visualisation and easily retrieve metadata such as object type, size or colour from video recordings. It provides one single place to search and discover video recordings, while making the recordings actionable for fast decision-making across a range of rich third-party applications. Other highlights of MIPS 2019 include: A presentation of updates to Milestone Systems’ XProtect video management software, performance improvements, security, privacy protection, encryption of data and other new functionalities Overview of new additions to the MIP SDK (Milestone Integration Platform Software Development Kit used by community partners to build or extend functionality) Insight into how computer vision and machine learning can provide automation within the platform Insight into how Cloud and AI will bring new opportunities for Milestone Systems’ customers and partners “We are very excited about MIPS 2019 and continuing our quest to explore the intelligent world. As a true market leader, our open platform enables our community of partners to pursue new opportunities in the market and create even better and more intelligent solutions,” says Kenneth Hune Petersen.

The announcement that Wavestore’s open platform Video Management Software (VMS) has been successfully integrated with Raytec’s lighting solutions means that operators are now able to match the security requirements for individual locations throughout a site, with a wide range of lighting options which are managed directly from Wavestore’s front-end ‘one screen, total control’ display. Automated lighting solution Raytec and Wavestore’s technical teams have worked closely together to develop an intelligent lighting solution which can be controlled via Wavestore’s VM Raytec and Wavestore’s technical teams have worked closely together to develop an intelligent lighting solution which can be controlled via Wavestore’s VMS by simply clicking on fully customisable buttons. The solution also enables the ideal lighting for each situation to be automatically selected when a moving object is detected or by metadata triggered events from other systems and software, such as access control, ANPR, alarm sensors, cameras, face recognition and other forms of video analytics. “There are so many different reasons why our end-user clients may need supplementary lighting and this smart solution provides them with the flexibility to choose from a long list of options which exactly meets their requirements,” said Enrico Bizzaro, Head of Integrations for Wavestore. Licence plate reader and video surveillance system “Our clients tell us that minimising energy costs and light pollution is important to them and so this integrated solution has been designed to ensure lights are only turned on when needed. This could be, for example, at an access control reader location in order to visually verify the identity of a card holder or to enhance the ability to read the number plate of a vehicle entering a site. Lighting is also quite often used to add to the deterrent factor of a video surveillance system and in this respect, operators can choose different options such as SOS, Hi-Lo and Wave light effects.” The benefits offered by the deep level of integration between the two technologies are available as standard across Wavestore Premium, Enterprise and Ultimate channel license levels. Wavestore VMS supports Hybrid LED illuminators Wavestore was the first VMS to support Raytec’s Hybrid LED illuminators which brings the benefits of White light and IR technology into a single unit. With less cabling required, the 2-in-1 solution reduces installation costs as well as negating the capital cost of deploying two separate lighting units. Wavestore enables the Hybrid LED illuminators to be controlled individually or as a group with all commands, such as scheduled on/off timings and brightness, securely authenticated by Wavestore to prevent unauthorised access to the illuminators over the network.

Avigilon Corporation (“Avigilon”), a Motorola Solutions company, is pleased to announce that Alex Asnovich has joined Avigilon as Vice President, Global Marketing and Communications. Mr. Asnovich brings nearly 20 years of global experience in leading marketing and communications for companies in the security, life safety and technology industries. His proven abilities to build and implement successful marketing strategies will be a key asset in Avigilon’s growth. Mr. Asnovich’s marketing accomplishments led him to be named one of the ‘World's Most Influential CMOs’ by Forbes Magazine. Marketing expert with industry knowledge “Mr. Asnovich brings a unique combination of industry knowledge and marketing expertise,” said James Henderson, Avigilon’s President and Chief Operating Officer. “His track record of success in partner marketing, sales enablement and brand strategy will be invaluable assets as we continue to grow our market share and expand into new verticals.” “I’m thrilled to be joining Avigilon during a critical stage in their continued growth,” said Mr. Asnovich, Avigilon’s Vice President, Global Marketing and Communications. “Avigilon is a formidable force in the security industry and an established leader in providing real-world solutions." AI and analytics “Avigilon’s AI and analytics are changing the industry by delivering actionable results and I look forward to helping advance the awareness around the challenges they can help solve. I am thrilled with the opportunity to continue to grow our brand and reach new customers.” Mr. Asnovich holds a B.A. degree from Michigan State University and an M.B.A. from Arizona State University W.P. Carey School of Business.

The first XProtect release of 2019 extends the usability of the Smart Client and takes it outside the control room with support for both one and two-way audio in the Mobile Client. This is beneficial for on-the-go security personnel, whose tasks require them sometimes to be away from the Smart Client. One-way audio allows users to listen to audio captured by the microphone connected to the camera directly from their mobile phones using the Milestone Mobile application. Increased situational awareness Users can also increase their situational awareness when a video is not available, like in extreme darkness or when an incident happens outside of the camera’s viewing range. Two-way audio takes the audio capability a step further with Push-to-Talk (PTT), a feature that allows users to speak through the camera-connected speaker directly from their mobile phones. This enables security personnel to use their VMS systems preventatively for things like access control, crowd warnings, and intruder alerts – all available on mobile. Two-way audio allows users to speak through the camera-connected speaker directly from the Web Client anywhere The 2019 R1 version of XProtect also includes support for two-way audio in the Web Client. Two-way audio allows users to speak through the camera-connected speaker directly from the Web Client anywhere. This transforms the VMS system into an interactive tool and allows users to respond quickly to things like access control requests and incident prevention without having to be physically present in the control room or on premise. Resistance against cybersecurity threats The 2019 R1 version of XProtect takes the system’s resistance against cybersecurity threats a step forward by encrypting all communication between the recording server and other servers and clients connected to it. This certificate-based encryption requires that all components communicating with the recording server, including third-party solutions integrated with the VMS system, follow a strict certification process, guaranteeing the system’s resistance against cybersecurity threats. This system design provides the user with the best performance encrypted end-to-end.

“If you want to be a winner, you need to stay sharp”, says EMEA Vice President, Malou Toft, as she announces a completely new organisation in EMEA, and continues: “Milestone Systems has high growth ambitions for 2019, so we are proud to announce a completely new organisation in EMEA. To stay on top, we need increased geo-focus in the region, even more community effort and stronger sales excellence to remain a winning team with exciting career paths for our talented employees and leaders”. Specialised and strategic sales The new organisation will help Milestone Systems’ community grow, also beyond security in verticals like retail, transportation and safe cities. The new EMEA organisation has three specialised sales areas and a strong consolidated sales & tech operation. Community Sales & Business Development is a new EMEA department with specific focus on specialised and strategic sales EMEA Channel Sales will be split in four new sales regions; North, Middle and South Europe as well as Middle East & Africa. EMEA Distribution & Emerging Markets will cover Milestone Systems’ emerging territories as well as select pan-EMEA distributors in order to strengthen the relationships and create more value. Local distributors will continue to be managed in the local countries. Community Sales & Business Development is a new EMEA department with specific focus on specialised and strategic sales where end user specialists, customised development, technology partnerships and key accounts will reside. Also new is EMEA Sales & Tech Operations, which will be the centre of excellence for Milestone Systems’ operations and supporting activities around customers and partners. EMEA Sales & Tech experts “To secure a strong local presence, I have full trust in our four new regional sales managers: Neil Killick will head up North Europe (UK, Ireland & Nordics). Michael Fontaine will head up Middle Europe (DACH & Benelux). Alberto Bruschi will head up South Europe (France, Italy & Iberia). Amine Sadi will head up Middle East & Africa. I am thrilled to have Christian Ringler as director for our new EMEA Community Sales & Business Development, Anders Johansson as director for EMEA Distribution & Emerging Markets, and Line Hjardemaal as director for EMEA Sales & Tech Operations,” says Malou Toft, and concludes: “This change is happening to bring us closer to our customers and partners by ramping up our community efforts. And we need deeper specialisation to continue to foster growth. I believe that everyone in the Milestone Systems community will experience positive effects from these changes”.

ISS – Intelligent Security Systems, global provider of intelligent VMS and native analytics globally, has been awarded a coveted Security System Approval Certificate from Dubai’s Security Industry Regulatory Agency (SIRA) for the company’s innovative SecurOSä Video Management System (VMS), SecurOS Auto License Plate Recognition (LPR/ANPR) analytics and unique SecurOS Motus 452 Camera for use in law enforcement applications. The combined VMS, analytics and camera solution delivers a number of unique advantages including the ability to accurately read and recognise Arabic symbols and numbers, making it uniquely suited for Dubai license plates. “We are extremely thrilled that ISS has been selected to provide advanced VMS management and LPR/ANPR analytics technology to Dubai law enforcement agencies,” said Aluisio Figueiredo, CEO of ISS. “Our patented technologies provide a unique combination of capabilities enabling high-speed image capture and analysis necessary for advanced LPR/ANPR applications in virtually any country across the globe.” SecurOS Auto LPR/ANPR SecurOS Auto LPR/ANPR provides unprecedented advantages, including the ability to accurately capture license plate information at 155 mph (250 km/h) in all weather conditions SecurOS Auto LPR/ANPR provides a number of unprecedented advantages, including the ability to accurately capture license plate information at 155 mph (250 km/h) in all weather conditions, including fog, rain, and snow. The advanced natively developed SecurOS Auto analytics employs advanced deep learning and template-based algorithms to provide pinpoint accuracy capable of distinguishing letters from numbers, so that, for example, an “8” is not mistaken for a “B”. This provides a crucial advantage, particularly in situations when the system needs to capture and analyse information in milliseconds. SecurOS Auto offers both low and high-speed options and supports multi-lanes with one camera providing a high degree of cost-efficiency. In addition to being seamlessly compatible with ISS’ SecurOS VMS, SecurOS Auto analytics integrates with third-party parking management or smart roadway software, as well as legacy security equipment and external databases. SecurOS VMS and Auto analytics solution The SecurOS VMS and SecurOS Auto analytics solution approved for use in Dubai also includes ISS’ SecurOS Motus 452 IP camera, which was specifically developed for highly detailed LPR/ANPR image capture in both day and night modes under challenging weather conditions. Additional features include a built-in illuminator, remote calibration, ANPR precision, IP67 rating, and 30fps image capture backed by a two-year warranty. Intelligent Security Systems will be displaying their SecurOS Motus 452 IP camera and VMS solutions at Intersec in Dubai from January 20-22 at stand SA-D10.

There’s almost no installation that goes 100-percent smoothly in the field of video surveillance. Unexpected issues routinely arise that can increase time on the job, cost of the project and frustration. Manufacturers work on the product side to help ensure their products are easy to install and – when troublesome situations do arise – are flexible enough for installers to quickly find a remedy. Importance of ease of installation Ease of installation is a very important part of the project to the system integrator because the cost of labour is variable  Ease of installation is a very important part of the project to the system integrator because the cost of labour is variable and can be very expensive. In some cases, the cost of labour to install a camera can be more than the cost of the camera! If labour costs are high – or are more expensive than a system integrator planned – they can lose a great deal of money on a project. If a cautious system integrator includes too high of an estimate for labour in a project bid, his overall bid will to high and it could cost him the project. The easier the camera is to install, the lower the labour cost, subsequently achieving higher savings for end-users. Hence it is essential that camera manufacturers develop products that are easy to install or are flexible in the field for system integrators and installers who know that time is money. Enterprise projects can involve thousands of cameras installed Simplifying installation of cameras Camera installation typically involves an electrician, the camera installer and the person who configures the VMS (Video Management Software). Of course, one person can play all three roles, and in many cases, does, but enterprise projects can involve dozens, hundreds or even thousands of cameras with teams of individuals involved in an installation. The electrician runs conduit with an electrical or PoE (Power over Ethernet) connection to the housing or the backplate of the camera; the installer then installs the camera at that location, hooking it up to power; and then a configurator adds cameras to the network and makes adjustments – renaming the camera, setting the frame rate, enabling WDR (Wide Dynamic Range), and the like. When it’s a project that involves different players for any of these functions, there is the potential for a bottleneck and delay in project completion. And if a system integrator is paying an electrician, installer and software configurator – and they are all three on site waiting for each other to finish – that’s a system integrator’s worst-case scenario. Enhancement through modular cameras Video surveillance camera manufacturers like Hanwha Techwin are producing products that take different roles Video surveillance camera manufacturers like Hanwha Techwin are producing products that take the different roles of electrician, installer and configurator into consideration, allowing them to complete their tasks independently. With a focus on modular design which includes a USB dongle, a device manager, magnetic module and included accessories, the Wisenet X series Plus is one of the fastest cameras to install, service and upgrade – saving installers time and money. Wisenet X series Plus cameras have a detachable camera module that utilise magnets to lock into the housing for instant configuration. Electricians can run conduit with a single PoE connection to the back plate/housing while the configurator is working on configuring the camera module, allowing security professionals to later snap the camera into place in just minutes. The VMS configurator can then come and add the cameras to the network and program their functionality. Modular cameras offer flexibility  In the past, an end user might determine after the camera is installed that there aren’t enough pixels on target, or they need certain different functions like video analytics for example, resulting in the time-consuming replacement of the entire camera. With modular-designed cameras, the camera module can be swapped with a new one without having to focus or replace the camera – even to change the resolution or field of view, also Wisenet X series Plus has optional PTRZ modules that can be remotely adjusted to the field of view and the position of the camera lens. Making camera adjustments in the field is also now easier and perhaps even safer. Installers have been known to climb a ladder and juggle a bulky laptop to access the network to be able to see video of how the camera is positioned. Or they’ve had to use analogue video output to view the video feed on a separate monitor which provides the field of view, but not megapixel quality. Using a smartphone, the installer can wirelessly see full and not cropped quality video directly from the camera Wisenet X series Plus cameras have a USB port that allows installers to connect it to a small dongle that converts the camera to a Wi-Fi device. Using a smartphone, the installer can wirelessly see full and not cropped quality video directly from the camera. It’s a much easier way to evaluate video while at the camera. Eliminating the second person looking at live view on a computer guiding through a cellphone to the installer to accurately point the camera to the proper position. If system integrators can do some of the legwork prior to even getting on site, it can reduce cost and improve efficiency. Imagine having 300 cameras ready to send to a project site. To configure those cameras, a system integrator has to take each camera out of the box, plug each into a switch, configure it, take it off of the switch and put it back in the box. To improve this process, camera manufacturers have now developed packaging that provides access to the camera port without even having to remove it from the box. It’s an innovative solution that saves time. Modular cameras have optional PTRZ modules that can be remotely adjusted to the field of view Software programs help in enhancing installation Whether it’s a one-man show or a team of electricians, installers and configurators, software programs can greatly enhance the installation process. Device managers are important tools in adding multiple cameras to a project. Using that 300-camera project, for example, it’s easier when a manufacturer has a device manager that allows the mass programming and configuration of cameras. Adding 300 cameras one by one is time consuming and leaves room for error when making so many multiple entries. A device manager should be able to scan the network and locate its devices, allowing them to be grouped, configured and much more. Every video surveillance camera project is going to have its ups and downs. But camera manufacturers can do their part in the production process to address the many issues known to slow down progress. It’s impressive that many are taking the lead in producing innovations like modular camera design, flexibility in the field and accessible packaging that can truly reduce installation cost and improve efficiency.

For those of you old enough to remember, video matrix switchers were once the heyday of surveillance camera control. These cumbersome antiques were at the heart of every major video surveillance system (CCTV at the time) in premier gaming properties, government installations and corporate industrial complexes. They required more physical labour to construct and configure than perhaps the pyramids – maybe not – but you get the picture. And then digital video made its way in to the market and everything changed, transforming the physical demands for camera control and management from a hardware-centric to a software driven process. We’ve come a long way in a few short years, and the borders that once defined IT and security continue to diminish, if not disappear completely There’s no doubt that this migration also presented significant challenges as many security professionals often struggled with all things IT and software programming being one of the industry’s soft spots. Fortunately, we’ve come a long way in a few short years, and the borders that once defined IT and security continue to diminish, if not disappear completely. However, the complexities of today’s VMS functionality can be intimidating for anyone tasked with installing one of these systems given all of the user-defined options available from the simplest camera sequencing and bandwidth allocations to mobile management and enterprise level integration. This is where truly advanced VMS solutions need to shine on both the operations and the design/build sides of the equation. Smart VMS design There are more solutions products labelled “VMS solutions” out there than ever before. The issue is the fact that many of these “solutions” really don’t fall into the category of a true VMS by today’s standards but offer basic camera and NVR control. No doubt that there is a place for such software programs in the market. However, VMS solutions from the likes of OnSSI and other industry-leading companies offer distinct and superior management and control capabilities for demanding security and business intelligence applications. Perhaps of equal importance, these top-tier VMS solutions incorporate provisions for installers, so they have a clear and easier implementation path. OnSSI offers VMS solutions with smart camera drivers Here are seven attributes that can assist with the design and implementation of an advanced VMS solution: 1) Open architecture platform We need the ability to easily integrate with other systems and scale for future developments and physical system growth The ability to easily integrate with other systems and scale for future developments and physical system growth is largely dependent on a systems platform architecture. Here’s where VMS solutions with open architecture provide a distinct advantage. Open-architecture solutions expand functionality by facilitating greater integration between multiple systems and components. This not only makes VMS solutions with open architecture easier to implement, it makes them extremely cost-efficient by eliminating the need for proprietary solutions. Open architecture systems also provide adherence to industry standards such as ONVIF and PSIA, as well as compression formats such as H.265 and MJPEG, and help ensure system integration and support of an extensive range of manufacturers’ cameras and off-the-shelf hardware. Be wary of VMS solutions with limited camera manufacturer support. 2) Simple licensing processes and pricing Camera licenses and pricing is always a touchy subject, as any misunderstanding of a specific VMS solutions’ licensing terms can prove to be costly after the fact. And it often seems that some VMS suppliers have gone to great lengths to complicate the process as to obscure actual Total Cost of Ownership (TCO). Perhaps the most direct, simple and straightforward camera licensing and pricing method is to have one license per IP address used by each camera/encoder on multi-channel devices. These should be perpetual licenses with no required annual fees or subscriptions. Additionally, the licensing agreement should be all inclusive without added fees for multiple clients, failover servers, active directory support, I/O devices, redundant management servers, technical support or security patches and updates. 3) Mixing and matching camera license types The ability to mix and match different camera license types within the same system helps facilitate a seamless and simple migration of new and pre-existing systems with minimal downtime or interruption in operation. The ability to mix and match camera licenses not only saves valuable design and installation time, it can provide considerable savings when integrating large, multi-tenant systems. Mix and match capabilities also allow system designers to apply specific feature sets to specific groups of cameras to best leverage functionality and budgets, as well as providing the flexibility to implement an on-site, virtual, or cloud-based VMS solution, without any additional cost. 4) Auto camera detection and configuration Another VMS set-up feature that eases the install process is the ability to forego device registrations or MAC address requirements Another VMS set-up feature that eases the install process is the ability to forego device registrations or MAC address requirements. This functionality allows installers to instantly locate cameras on the network and configure them centrally so they can easily replace older cameras while seamlessly retaining video recorded from them. The auto detection capability should also include the ability to detect and import CSV files, which can then be stored and used to configure camera templates for future camera installation profiles. 5) Smart camera driver technology VMS solutions with smart camera drivers offer valuable assistance during system implementation, and any time new cameras are added to the network or replace older models. Manufacturer-specific smart camera drivers expand the range of model-specific static drivers. Instead of storing the device’s information (codecs, resolutions, frame rates, etc.) statically, a VMS with smart camera drivers queries devices for their capabilities using the manufacturers’ proprietary protocol. All that is required for configuration is that the camera is available on the network. Smart camera drivers eliminate the need to wait for model-specific drivers or installation of driver packs, allowing for newly released cameras to be used immediately. Network security is an area where leading VMS suppliers like OnSSI have ramped up development efforts to stay ahead of hackers  6) Importance of network security Network Security is perhaps the greatest challenge faced by industry professionals today Network security is perhaps the greatest challenge faced by industry professionals today. This is an area where leading VMS suppliers like OnSSI have ramped up development efforts to stay ahead of hackers. New security developments to look for include TLS 1.2 encryption protocols for camera-to-server communications (SSL 3.0 supported for older cameras), as well as server-to-server communications. Additional safeguards to consider include: randomised video databases with no camera identification information to secure recorded data; support for Active Directory authentication; AES encryption between servers and clients; and AES encrypted exporting. 7) Automatic updates Regardless of the supplier you select for your VMS solution, they should be consistently providing new updates and security patches on a frequent if not regular basis. Keeping up with these updates can be a burden and are often overlooked leading to system failures and breeches. Advanced VMS solutions now feature automatic update service checks on a system-wide basis, eliminating the need to manually update individual servers and devices. This ensures that your VMS system always has the latest drivers, fixes and updates which assures overall security while reducing TCO. So next time you’re getting a demo of the latest and greatest VMS solution, remember to ask what it offers in terms of design and implementation tools. Half the battle with new technologies is getting them installed and working properly. Without the right tools to accomplish these critical first steps, all the functionality in the world will do you little good.

There’s a lot of excitement around artificial intelligence (AI) today – and rightly so. AI is shifting the modern landscape of security and surveillance and dramatically changing the way users interact with their security systems. But with all the talk of AI’s potential, you might be wondering: what problems does AI help solve today? The need for AI The fact is, today there are too many cameras and too much recorded video for security operators to keep pace with. On top of that, people have short attention spans. AI is a technology that doesn’t get bored and can analyse more video data than humans ever possibly could.AI is a technology that doesn’t get bored and can analyse more video data than humans ever possibly could It is designed to bring the most important events and insight to users’ attention, freeing them to do what they do best: make critical decisions. There are two areas where AI can have a significant impact on video surveillance today: search and focus of attention. Faster search Imagine using the internet today without a search engine. You would have to search through one webpage at a time, combing through all its contents, line-by-line, to hopefully find what you’re looking for. That is what most video surveillance search is like today: security operators scan hours of video from one camera at a time in the hope that they’ll find the critical event they need to investigate further. That’s where artificial intelligence comes in. The ability of AI to reduce hours of work to mere minutes is especially significant when we think about the gradual decline in human attention spans With AI, companies such as Avigilon are developing technologies that are designed to make video search as easy as searching the internet. Tools like Avigilon Appearance Search™ technology – a sophisticated deep learning AI video search engine – help operators quickly locate a specific person or vehicle of interest across all cameras within a site. When a security operator is provided with physical descriptions of a person involved in an event, this technology allows them to initiate a search by simply selecting certain descriptors, such as gender or clothing colour. During critical investigations, such as in the case of a missing or suspicious person, this technology is particularly helpful as it can use those descriptions to search for a person and, within seconds, find them across an entire site. Focused attention           The ability of AI to reduce hours of work to mere minutes is especially significant when we think about the gradual decline in human attention spans. Consider all the information a person is presented with on a given day. They don’t necessarily pay attention to everything because most of that information is irrelevant. Instead, they prioritise what is and is not important, often focusing only on information or events that are surprising or unusual. Security operators scan hours of video from one camera at a time in the hope that they’ll find the critical event they need to investigate further Now, consider how much information a security operator who watches tens, if not hundreds or thousands of surveillance cameras, is presented with daily. After just twenty minutes, their attention span significantly decreases, meaning most of that video is never watched and critical information may go undetected. By taking over the task of "watching" security video, AI technology can help focus operators’ attention on events that may need further investigation. As AI technology evolves, the rich metadata captured in surveillance video will add even more relevance to what operators are seeing For instance, technology like Avigilon™ Unusual Motion (UMD) uses AI to continuously learn what typical activity in a scene looks like and then detect and flag unusual events, adding a new level of automation to surveillance. This helps save time during an investigation by allowing operators to quickly search through large amounts of recorded video faster, automatically focusing their attention on the atypical events that may need further investigation, enabling them to more effectively answer the critical questions of who, what, where and when. As AI technology evolves, the rich metadata captured in surveillance video – like clothing colour, age or gender – will add even more relevance to what operators are seeing. This means that in addition to detecting unusual activities based on motion, this technology has the potential to guide operators’ attention to other “unusual” data that will help them more accurately verify and respond to a security event. The key to advanced security When integrated throughout a security system, AI technology has the potential to dramatically change security operations There’s no denying it, the role of AI in security today is transformative. AI-powered video management software is helping to reduce the amount of time spent on surveillance, making security operators more efficient and effective at their jobs. By removing the need to constantly watch video screens and automating the “detection” function of surveillance, AI technology allows operators to focus on what they do best: verifying and acting on critical events. This not only expedites forensic investigations but enables real-time event response, as well. When integrated throughout a security system, AI technology has the potential to dramatically change security operations. Just as high-definition imaging has become a quintessential feature of today’s surveillance cameras, the tremendous value of AI technology has positioned it as a core component of security systems today, and in the future.

The last day of Global Security Exchange (GSX) in Las Vegas proved to be the calm after the storm. But a slower third day could not undermine a largely successful 2018 show for exhibitors and attendees. Sometimes the success of a trade show isn’t measured by numbers of attendees (which were reportedly down again this year). Sometimes it’s the individual successes that make an impression. “Just learning about this made the whole trip worthwhile,” said one GSX attendee at the Johnson Controls booth, referring to the company’s new PowerSeries Pro intrusion devices. It’s the kind of feedback that makes the expense of exhibiting at a big trade show worthwhile. The new PowerSeries Pro is an extension of Johnson Controls’ existing line that is expressly designed for the commercial security market. The ‘hybrid’ (wired or wireless) device offers ease of installation and full cybersecurity including 128bit AES encryption with spread spectrum for no jamming or interference. It employs frequency hopping technology first developed for the Israeli defence force. Wireless technology for cybersecurity PowerG eliminates the need for wires by providing ‘invisible wired technology’, a marketing term that emphasises the cybersecurity of the product PowerSeries Pro uses PowerG wireless technology and expands the portfolio of PowerG devices from residential through commercial. For use in a wired solution, the main advantage is ease of installation; terminal blocks ‘pop out’ easily and can be wired and plugged back in. Alternatively, PowerG eliminates the need for wires by providing ‘invisible wired technology’, a marketing term that emphasises the cybersecurity of the product – wireless at the same level of cybersecurity as wired. Johnson Controls addresses three big factors with the product line: cybersecurity, user control, and easy installation and dependability. It’s part of Johnson Controls’ broader approach to provide ‘one-stop shopping’, enabling an end user to control their environments, video and access, and protect their contents, according to the company. Need for more security in K-12 schools In addition to reaching end users, lock company Allegion sees the show as an opportunity to meet with technology partners. “It’s great to bring together a concentration of people in the industry,” said Brad Aikin, Channel Led Business Leader, Integrator Channel. “We have had good conversations with technology companies here at the show in terms of partnering, both physical access control and OEM partners. We have also had good conversations with the integrator channel.” From speaking with education end users at GSX, Aikin sees a large unmet need for security in K-12 schools, more so than in colleges and universities. “K-12 is underserved,” he says. “They need to identify their priority of needs, and now they can serve needs they couldn’t before, both layering levels of security and phasing in implementation over time. Now things can be applied and tried out without disrupting the environment.” An example is the Von Duprin RU RM (Remote Undogging and Remote Monitoring) door exit devices, which are being integrated by access control partners Sielox, IDenticard and Vanderbilt. Intelligence is added to the door exit device to enable inexpensive monitoring of secondary, previously unconnected doors. The doors can be monitored and locked or unlocked at various points in the day. Lock company Allegion sees the show as an opportunity to meet with technology partners Bridging the gap between IT and physical security One exhibitor – ADT – noticed more information technology (IT) professionals accompanying their physical security counterparts at this year’s GSX exhibition. “They come along to kill dreams on the spot,” said Morgan Harris, Senior Director Enterprise Solutions, noting the IT department’s frequent hesitancy to add untrustworthy elements to the network. ADT is looking to transform and expand its 144-year-old brand in the commercial security space and has completed eight acquisitions in the last year to accomplish the goal. Some of the acquisitions build on ADT’s expanding cybersecurity initiative, which is both a fully-functioning stand-alone business and an effort to bridge the divide between IT and physical security. ADT is positioning itself to manage enterprise risk in the broadest sense. Combining IT and cybersecurity The Internet of Things (IoT) is fuelling convergence but are we missing out on how to talk to each other and communicate effectively between IT and security?" “The Internet of Things (IoT) is fuelling convergence but are we missing out on how to talk to each other and communicate effectively between IT and security?” asked Harris. “Projects have failed because information was lost in translation.” ADT seeks to have skillsets, experience and certifications on both sides of the issue. “It enables us to be the in-between,” says Harris. “We can blend the two together and be the translator. It’s great for both sides, advocating for security counterparts and for the network simplifies deployment and processes.” Harris sees a trade-off between cybersecurity and convenience in the industry. For example, if a manufacturer says they have a simplified process and only offers firmware updates once a year, cybersecurity suffers, he said. Lack of third-party testing is another way that manufacturers sometimes trade cybersecurity for convenience, at heightened risk to integrators and end users. Training courses for integrators and partners Milestone Systems is expanding its level of involvement with integrator partners, and now provides Partner Business Reviews (PBR) to assess an integrator’s activities, sales and training, pipeline and marketing initiatives. The partner reviews often uncover issues that can be easily rectified through additional training, says Megan McHugh, Milestone’s Training Marketing Manager, Learning and Performance. Milestone uses a dashboard to track each integrator’s completed training courses and can point out additional courses needed to ensure an integrator partner’s success. Milestone offers a variety of in-person, e-learning and YouTube video courses to train installing partners, systems integrators and self-integrators on best practices Milestone offers a variety of in-person, e-learning and YouTube video courses (in 12 different languages) to train installing partners, systems integrators and self-integrators on best practices. ‘Cloud Labs’ are instructor-led online classes. All courses are linked to a variety of support resources. Sometimes a simple checklist accessed on a smart phone can ensure that every aspect of an install is performed and can instil added confidence in customers. The open platform company’s new agile development cycle – releasing multiple versions of XProtect software throughout the year – creates extra challenges to keep learning initiatives up to date. Along with each new release, various existing courses are updated. The concepts of “training and certification” are being replaced at Milestone with “learning and performance,” says McHugh. Milestone is also looking to hire 170 new R&D staff and open a new centre in Barcelona (in addition to current R&D centres in Copenhagen and Sofia, Bulgaria). Making camera installation easy Hanwha Techwin is another company that is seeing more interest in cybersecurity, as well as concern about whether a product is supported professionally. They have doubled-up production in South Korea and added capacity in Vietnam to avoid manufacturing in China. Thinking about their integrators, Hanwha Techwin is putting more emphasis on making installation easy. Installation costs may be up to 50 percent of a job, so easier installation frees up money to buy more or better cameras. With a new design of their cameras, an electrical contractor can now install the camera base and conduit, and then the integrator can easily plug in the camera later. Camera bases are common across multiple models, so a customer could switch out a 5-megapixel for a 2-megapixel camera later on if they want to (same housing plate). ‘Skins’ allow the colour of cameras to be changed to match surrounding décor. “We are changing the idea of how people approach selling a camera, and it’s a whole new idea of how to install cameras,” said Tom Cook, Senior Vice President, North American Sales, Hanwha Techwin. Hanwha cameras can include a sound classification analytic to detect sounds such as gunshots Cameras with sound detection technology Hanwha offers more flexibility in the field – interchangeable parts are packed together to enable configuration on site. And there is no need to stand on a ladder to position cameras; stepper motors help with remote camera positioning. Multi-sensor cameras have modules (combining lenses and sensors) that can be switched out at installation. Hanwha Techwin cameras can also include a sound classification analytic to detect sounds such as gunshots, screams or glass breaks, especially useful in K-12 education environments. Unification and the customer journey were a key emphasis for Genetec at GSX 2018. Unification for Genetec means combining multiple functions on one platform, from one vendor and using one source code. The company approaches the market by analysing each customer’s journey as it relates to Genetec products. A typical customer journey involves (1) a company looking for standalone systems; (2) the need to centralise systems through integration and unification; (3) increasing automation and workflow; and (4) adding intelligence for more informed decision-making. “Genetec wants to get more in-depth with customers, be more comfortable with their business, and understand their challenges,” said Derek Arcuri, Product Marketing Manager. “We want to get naked with our customers.” Machine learning engine for crime prevention In the city of Chicago, Citigraf detects patterns in crime behaviour and determines where a crime is likely to occur There was a big crowd at the Genetec booth, and not because the comment was applied literally. Genetec has divided itself into multiple parts, each focussed on a vertical market such as retail or transportation. The approach is to operate as a ‘federation of startups’, with each market sector accountable to fill in the gaps in the portfolio to meet the specific needs of each vertical. For example, Genetec’s Citigraf is an unsupervised machine learning engine with an algorithm to detect anomalies and trends from a large pool of data in a municipal environment. In the city of Chicago, Citigraf detects patterns in crime behaviour and determines where a crime is likely to occur. The system alerts operators in a bureau or area that has a higher risk level and should beef up the number of first responders. Chicago has seen a 39 percent decrease in average response time of first responders as a result. In the retail market, Genetec leverages the security infrastructure to analyse shopping trends and provide data for merchandising and operations. “Each customer is getting a portfolio of products tailored to the industry they are in,” says Arcuri. Demonstrating IoT devices Axis Communications displayed its range of products at GSX, demonstrating its almost total transformation from an IP camera company to a supplier of a full range of Internet of Things (IoT) devices. “Axis is broadening its portfolio to include more solutions,” said Scott Dunn, Senior Director, Business Development Systems and Solutions. “Our success is driven by continuing to innovate our portfolio. The market is continuing to grow, and Axis is continuing to expand its market share.” Eight ‘Axis Customer Experience Centers’ around the United States help Axis stay close to their integrators, customers, partners and prospects. IP addressable audio speakers from Axis can provide music as a service, and then can be interrupted for audio messages on behalf of physical security Axis has offered access control IP edge devices since 2013, and now has a new A1601 door controller being sold with partner-only software (no embedded Axis software like previous A1001 devices). In audio products, Axis has a portfolio of speakers, intercoms, and public address systems. Acquisition of IP door intercom company Enhancing the audio line was acquisition in 2016 of 2N, an IP door intercom company headquartered in Prague, Czech Republic. In North America, the 2N team is now fully part of Axis. The line emphasises simple architecture, programmability, and the ability to integrate widely. The products use Session Initiation Protocol (SIP) to integrate through the cloud or peer-to-peer. IP addressable audio speakers from Axis can provide music as a service, and then can be interrupted for audio messages on behalf of physical security. Retail, education and enterprise customers are gravitating to IP audio. An IP bridge can tie existing analogue components into the IP system. For perimeter security, Axis offers a radar device to help eliminate false alarms, as well as thermal cameras.

More good news for exhibitors on the second day of the Global Security Exchange (GSX) in Las Vegas. Brisk attendance continued early in the day, and then slowed somewhat in the afternoon, but most comments from exhibitors were positive. Exhibitors such as Lenel were “thrilled” with the show, and noticed the steady, good traffic and lots of sales leads. Lenel’s position at the front of the hall probably helped. New developments in mobile credentialing are a big trend at GSX, and Lenel’s BlueDiamond mobile credentials are traveling on a new path, so to speak. The access control company is introducing the idea of “Pathways” as a way of automatically signaling intent to a Bluetooth-enabled smart phone to open a door. A recognisable “pathway” is programmed into the phone, based on signals from nearby readers and locks and also geolocation signals. The system recognises when a user travels along the pathway and automatically signals the correct door(s) to be opened along the way without the user having to touch his smart phone.A recognisable “pathway” is programmed into the phone, based on signals from nearby readers, locks and also geolocation signals Providing a lightweight alternative “When you trigger a pathway, it’s signalling intent to open the door,” says Greg Berry, Vice President Mobile Credentialing, Global Security Products, for United Technologies, parent company of Lenel. “Pathways are customised to a user’s needs and are the common places you are going all the time.” A user who walks the same path daily to the door of an office will find that door opens automatically. Previously using mobile credentials has been “slightly more work than using a badge,” says David Weinbach, Manager of Identity and Product Innovation for Lenel. “Now with Pathways, it’s less work than using a badge.” Specifically, a user no longer has to take out his phone and push a button to signal intent. “Rather than trying to emulate the badge, you create an experience that is better than the badge,” adds Berry. “We want to change the paradigm and turn the market on its ear.”New browser-based clients are being released with each new version of OnGuard software Other news from Lenel includes the release of more mobile and browser-based clients for OnGuard to be used for greater convenience alongside the Window-based clients. Providing a “lightweight” alternative enables some of the functionality of the Windows client in a format that is easy to access on the go. New browser-based clients are being released with each new version of OnGuard software. Cloud-hosted systems using Microsoft Azure are also among the plans for OnGuard, which ultimately will offer on-premises and cloud options. There’s not much comment from the Lenel folks about their parent company United Technologies’ plan to acquire S2 Security, which was announced days before the show. They would only say that the acquisition is waiting for regulatory approval, and that the expectation is that the two companies’ products will be complementary, given S2’s focus on the SMB (small and medium-sized business) market and Lenel’s strength at the enterprise level. The acquisition strategy is to grow both businesses. More details to come about the new combined company. Modern network infrastructure NVT Phybridge, a PoE connections company located near the back of the hall, also reported steady booth traffic on Day 2. “There are lots of customers and partners here,” said Steven Fair, Executive Vice President. “We are pleased with the quality of people, but not overwhelmed with the quantity.” FacePRO AI facial recognition is used for real-time searches of terror suspects or criminals throughout a location NVT Phybridge, which provides IP networking products for the telephony industry as well as security, is focused on networking concepts at GSX, in particular the changing requirements for network infrastructure in the age of IoT. We are pleased with the quality of people, but not overwhelmed with the quantity.” Fair uses the term “Modern LAN” to describe the new, changing requirements and in consideration of the specific networking needs of each edge device, whether cameras, sensors, or door access control devices. “Start with the edge device — what does it need from the network? What are its needs and have there been any innovations to enable you to connect to the network more economically?” asks Fair. There is also a green aspect to designing network infrastructure. Can existing equipment, such as coaxial or single twisted-pair cabling, be used, and thus save on disposal costs of the used cabling as well as lowering installation costs? Among NVT Phybridge’s offerings that can serve the changing networking needs in the IoT era is Smart Path PoE, which offers smart power, smart network access and secure connections. The CLEER family of products provides ethernet over existing coaxial cabling to enable easy transition from analogue to IP cameras. The PoLRE products supply ethernet and power to travel over a single unshielded twisted pair cable with reach over 400 metres. The products have been used recently to transition a series of cruise ships from analogue to IP video without having to replace cabling and spending only two days in dry dock for the installs. A new focus away from AI Panasonic is looking to apply AI-based capabilities to vehicle recognition in the near future, with the ability to identify vehicle characteristics Deep learning and artificial intelligence (AI) seem to be taking a lower profile at this show, perhaps signaling the end of the hype. Companies that mention AI point to specific products that use the technology and are currently available. For example, Panasonic is featuring its FacePRO AI-based facial recognition system. The system uses face images captured from video — grabbing up to 30 to 35 faces a second as video is recorded. The system saves the best of those face images, eliminating extensive duplication, as thumbnails, which are linked to the video footage where the faces appear. To find video in which a face appears, the operator merely drags-and-drops the thumbnail image and commands the system to “go fetch” video that contains that face. The system then produces a timeline showing where the face appears in the feed from each video camera on the premises, so an operator can track the movements of a suspect throughout a facility. The tool helps to simplify and shorten the workflow of locating a suspect in real-time and is affordable for a wider range of uses beyond the traditional airports or high-end applications.  The FacePRO software is offered on any Panasonic camera, and works with a separate FacePRO server that is integrated with the video recorder. The system can be added easily to existing systems and is useful for such applications as real-time searches for terror suspects or other criminals throughout a location. Panasonic is also looking to apply AI-based capabilities to vehicle recognition, too, in the near future, with the ability to identify vehicle characteristics such as color, type of vehicle and direction of travel. On the VMS side, Panasonic is transitioning its Video Insight software to a modular approach, tailoring solutions for a growing range of vertical markets, such as transportation and retail, all using “plug-ins” that enhance operation of Video Insight software. No additional license fees are involved That’s just a sampling of what I saw on Day 2 of the show. I have more to share in a final show report, including what I see tomorrow on the final (shortened) day.

Change is happening at MOBOTIX, and the German company wants to get the word out. “This company has been around since 1999, and people still give us a blank stare because they don’t understand what’s behind the curtain,” says Joe Byron, Vice President Sales Americas, MOBOTIX CORP. “As we gain visibility, people really want to know ‘what’s going on over there?’” There’s a lot going on. A new CEO, Thomas Lausten, who joined the company last year, is a former Milestone employee who brings with him the Milestone philosophy of open systems. It’s a culture shift for MOBOTIX, which has historically favoured closed systems. “We needed a new leader to take us to the next level,” says Byron. “Thomas brings an open-platform mentality. He listens to a variety of opinions – from end users, architects and engineers, and MOBOTIX employees – before formulating a smart decision. That will take us to the next level.”MOBOTIX has been well ahead of the industry’s technology curve, and several early innovations have recently become more common The MOBOTIX ecosystem Over the years, MOBOTIX has developed a unique “culture” that has many rabid devotees; some say it’s the security industry’s version of tech giant Apple. “MOBOTIX has many loyalists, who are enthused about the products and the culture,” says Byron. “We can build on that with a new level of products, more excitement and a new direction.” In addition to a new CEO, MOBOTIX will soon have a new chief technology officer (CTO), Hartmut Sprave, who will be joining this summer. Providing “fresh eyes on the subject” and an outside perspective from the IT industry will drive further innovation. “We don’t want to be on the bleeding edge, but on the cutting edge, and know the audience and its needs and challenges,” says Byron. MOBOTIX’ existing technology mix provides a foundation as the company makes the transition. In some cases, MOBOTIX has been well ahead of the industry’s technology curve, and several early innovations have recently become more common. An example is MOBOTIX’ decentralised system approach with edge-based recording. Tradeshow successes  Products highlighted by MOBOTIX at the recent ISC West show included the M16 AllroundDual Multisensor IP camera, S16 DualFlex IP camera and the Q26 Hemispheric 360-degree panoramic IP camera for indoor and outdoor applications. MOBOTIX Management Center (MxMC) 1.8 can change the camera settings on 80 cameras at a time. MOBOTIX IP Video Door Stations can interface with iOS and Android smartphone apps. “We have had so many things in place over so many years that people haven’t known about,” says Byron. He argues that MOBOTIX’ emphasis on technology development sets it apart from some camera companies in the U.S. market. Joe Byron, Vice President of Sales, and Ashley Grabowski, Regional Marketing Manager, at ISC West 2018  “People have been let down in the U.S. market with cameras that have been over-marketed, over-reaching and have little substance,” he says. The German engineering of MOBOTIX products and systems provides an antidote to the technology void, he says. “They are looking for the substance, and that’s what we have,” says Byron. What was missing – until now – was the “layer of integration” with other systems in the market, contends Byron. That separated MOBOTIX from the rest of the industry.MOBOTIX offers cybersecurity features that pre-dated the current industry obsession, such as HTTPS/SSL encryption in recording and playback video “But now we are an open platform, and we have these features sets and are the best of both worlds,” he says. “We can align with technology products and bring MOBOTIX to the masses. It’s a matter of listening to customer challenges and formulating a path to meet those challenges.” The fruits of that open system approach were on display at ISC West. The MOBOTIX booth featured integrations with ClearSite, Omnicast by Genetec, Konica Minolta and Mx-MSP by APB Technology. Other MOBOTIX technology partners include Avigilon, Bosch, Exacq, Gallagher, IndigoVision, Lenel, Milestone, Pelco by Schneider Electric, Salient Systems, Verint and Video Insight (Panasonic). Targeting local markets Another change under the new leadership is more flexibility to address the needs of local markets. “We need to be aware of our audience in the Americas,” says Byron, “and how approaching the market and the product mix may be different. We have the ability to create what we need here to be successful.” One particular concern in the Americas market is cybersecurity, and MOBOTIX offers cybersecurity features that pre-dated the current industry obsession, such as HTTPS/SSL encryption in recording and playback video. “We already have it, but we have never broadcast it to the masses,” says Byron. “We have the substance but haven’t communicated it.” Looking to enter the government market, for example, MOBOTIX faces the important requirement to be “IA compliant.” The company qualifies as IA (information assurance) compliant but just needs to go through the process of getting the “rubber stamp.” “We have so much under the hood when it comes to our products,” says Byron. He says MOBOTIX’ Internet of Things (IoT) approach can meet any end user challenges. “We can be all things to all people, if they truly get to know us. We just need to develop a vehicle to allow customers to communicate with us: What is the challenge? Nine times out of 10 we can meet that challenge with one of our cameras.”

Located southeast of Los Angeles, California, the City of Whittier hosts a water pumping utility installation that provides water to the businesses and residents of the surrounding Gateway Cities Region. In recent years, the installation routinely suffered attacks by vandals and looters, resulting in regular defacement with graffiti and the theft of copper components from pumping stations. This caused interruptions in service to businesses and residents across the surrounding cities. To ensure the security of the water installation and avoid public health and safety concerns, the City of Whittier turned to a virtual guarding solution from iNet Security LLC. iNet Security leveraged comprehensive monitoring from the Surveillance Acquisition Response Center (SARC), powered in part by IDIS technology, for a high-performance video surveillance solution that has already shown powerful results. Enhancing multi-site security and safety The City of Whittier turned to a virtual guarding solution from iNet Security LLC With the health and safety of the City of Whittier and its surrounding region potentially at risk, it was essential that any security solution deployed by the city be dependable, effective, and capable of low-maintenance 24/7 monitoring. The system also required ease of remote use as the installation is located in a remote wildlife preservation area far from the city center. Any surveillance solution had to: Secure multiple locations within a remote wilderness location Manage authorised access to installation premises Maximise security of the installation with encryption speeds capable of constant live monitoring Provide compatibility and integrate seamlessly with SARC virtual guarding systems Enable the coordination of live responses to security events Feature intuitive software that is easy for users to operate and master. Representatives of the City of Whittier reviewed systems from several manufacturers before they determined that the virtual guarding solution from iNet Security, powered in part by IDIS, would best meet their requirements. DirectCX technology and Center VMS The industry’s most advanced analog HD solution, DirectCX, is based on High Definition Transfer Video Interface (HD-TVI) technology SARC and the City of Whittier leveraged technology from the high-performance and cost-effective IDIS DirectCX solution and IDIS Center video management software (VMS) to meet their remote monitoring needs. The industry’s most advanced analog HD solution, DirectCX, is based on High Definition Transfer Video Interface (HD-TVI) technology. IDIS incorporated its expertise in image processing to provide unrivaled HD recording performance at an affordable price point for the responsibly cost-conscious City of Whittier. Designed for simplicity, convenience, and performance, the DirectCX technology and the powerful, full-featured IDIS Center VMS incorporated by iNet Security have proved to be optimal components of the comprehensive solution, meeting the challenges faced by the City of Whittier. IDIS HD-TVI DVR The most powerful IDIS HD-TVI DVR, the TR-4116 16 Channel Full HD Recorder, offers: Support for HD-TVI, 960H, and analog cameras Up to 480ips Full HD recording Full HD display with HDMI and VGA output Support for CVBS spot monitor Long distance transmission over coaxial cable Support for HD-TVI camera OSD control over coaxial cable Expansion up to 32TB using 4 SATA interfaces and 1 eSATA storage interface One click network configuration using IDIS For Every Network (FEN) service Dependable security environment IDIS has helped to dramatically improve the security environment for the City of Whittier’s water installation and pumping stations In partnership with iNet Security and SARC, IDIS has helped to dramatically improve the security environment for the City of Whittier’s water installation and pumping stations. Within the first week of installation, a group of vandals was caught attempting to fault the installation fence and was successfully deterred remotely using SARC’s remote “voice-down” protocol. In a dramatic security and safety success, the system was used to coordinate a fast and effective response to two isolated fires as well as a dangerous wildfire that threatened both the utility and surrounding wildlife. SARC operatives utilised IDIS technology, in part, to accurately and quickly guide first-responders through the remote wilderness to the site of the fires, minimising damage and risk to the surrounding areas. Thanks to the power and performance provided by the iNet Security solution, including IDIS DirectCX technology, the City of Whittier is benefiting from: Low total cost of ownership Unparalleled ease of use through the IDIS Center VMS Complete dependability of system components Lower system maintenance requirements A scalable solution to allow for expansion to additional installation sites

In early 2016, Secom plc, a fire and security specialist, was appointed to deliver a customised high-definition video surveillance solution for a new customer, Mitsui OSK Lines (MOL). As one of the world’s leading shipping companies, MOL is listed on the Nikkei and is part of Japan’s Mitsui Group, the major multinational corporate conglomerate. MOL has been navigating the oceans since 1884. During this time, it has grown and developed to become one of the world’s largest full-line marine transport groups. It has done this by anticipating the needs of its customers and constantly innovating to meet the demands of the future global economy. As a multi-modal marine transport and logistics group, its business encompasses an extensive fleet including bulk carriers, containerships, LNG carriers, oil tankers, car carriers, ferries and domestic transport. The company employs approximately 9,600 people worldwide with key European corporate functions based in London. Easily configurable HD cameras Secom’s challenge was to design and deliver a futureproof solution combining resilience, high-quality images and ease-of-use MOL needed a comprehensive surveillance solution for new European administrative offices located within an iconic building in London’s commercial City district. Secom’s challenge was to design and deliver a futureproof solution combining resilience, high-quality images and ease-of-use. Secom prides itself in going the extra mile so it needed to design a solution with the optimal mix of hardware and software guaranteed to deliver consistently reliable performance. It also had to ensure a low total cost of ownership without the high recurring annual licence fees associated with many video management software solutions. Given the importance of usability, a key priority was to specify HD cameras that could easily be configured and operated via very simple intuitive instructions by non-experts to avoid all potential user issues and minimise the need for call-outs. The solution would also need to be integrated with MOL’s internal IT network and offer the built-in flexibility to scale and accommodate future requirements. IDIS IP cameras and VMS solution The cameras provide comprehensive visibility throughout the offices and the VMS enables easy retrieval of high-quality HD imagesThe Secom surveillance solution comprised a tailored suite of IDIS IP equipment. The solution includes 32 full high-definition (HD) flat dome cameras, a 32-channel network video recorder (NVR) and IDIS Center video management software (VMS), which is bundled as part of the package with no additional licence fees. The Secom team found the solution very straightforward to implement from an engineering perspective. For MOL, ease-of-use has been achieved with a highly intuitive and user-friendly platform that can be easily accessed by in-house personnel. The cameras provide comprehensive visibility throughout the offices and the VMS enables easy retrieval of high-quality HD images, backed by detailed reporting. The solution has given MOL the powerful, highly effective surveillance system it required.

Security is always one of the top concerns for any stores, especially for multinational hypermarkets, and IP surveillance is becoming the norm in the retail sector. The multinational hypermarket in South America has adopted 70 Surveon NVR7816, which was designed as a recording server with an archiving function that offers cost advantages and easy maintenance. Besides, NVR7816 ensures high video image quality with high throughput capability, providing a safe environment for people and goods in their 66 stores. Price and performance are always the key elements to help SI win projects. Surveon NVR7800 Series was designed as a recording server with an archiving function that offers cost advantages compared to traditional system structures composed of recording server plus a separate storage device, making it the top choice for the multinational hypermarket. Better image quality The NVR7800 Series is 100% compatible with major 3rd party VMS, including Milestone and Genetec VMSEach hypermarket installs 80 to 100 cameras with improved image quality. The multinational hypermarket needed a reliable system which supports recording with hundred channels and is able to transmit high resolution images smoothly. The NVR7800 Series delivers a high level of recording throughput of nearly 2000 Mbps, supporting recording with more channels, allowing system to receive better video image quality by higher bitrates, and ensuring smooth transmission even with high frame rate. The multinational hypermarket bought 6,000 channels Genetec VMS license before deciding the supplier of server and storage, making the system most composed by brands. The multinational hypermarket needed a solution which is fully compatible with Genetec VMS. The NVR7800 Series is 100% compatible with major 3rd party VMS, including Milestone and Genetec VMS. Hybrid server-storage design The hybrid server-storage design of NVR7800 Series gives us a big hand with its high throughput and easy maintenance" With Genetec VMS, NVR7800 Series can serve up to 300CH 1.3MP cameras with continuous recording or 190CH 1.3MP cameras with motion detection recording. Based on Milestone test findings, NVR7800 Series supports up to 150 cameras, more than twice Milestone’s benchmark level in a non-stop recording scenario. The system is even capable of supporting more than four times the number of cameras estimated by benchmark under the testing scenario where motion detection is enabled, giving medium to large projects the best price-performance solution. "The hybrid server-storage design of NVR7800 Series gives us a big hand with its high throughput and easy maintenance. And it also gives us a better performance with affordable budget in every perspective. We are very satisfied with the result and look forward to working with Surveon in the future." said the administration manager of the multinational hypermarket.

March Networks, a global provider of video security and video-based business intelligence, is pleased to announce that one of Qatar’s top banks is deploying the company’s business intelligence software and integrated analytics to improve customer service and operations. The customer is one of six Qatari financial institutions currently using March Networks systems for advanced video surveillance and fraud prevention. The bank is already using an end-to-end March Networks video recording and management solution in all of its Qatari retail banking branches, hundreds of ATMs, and multiple corporate facilities. It is expanding that solution with Searchlight for Banking software to deliver an enhanced customer experience and strengthen its fraud investigation capabilities. Detecting suspicious transactions The software helps banks evaluate and improve customer service using dwell time, queue length and people counting analyticsMarch Networks Searchlight for Banking combines surveillance video with ATM/teller transaction data and analytics to deliver powerful fraud-fighting tools, such as the ability to rapidly detect suspicious transactions and potential cases of ATM skimming. The software also helps banks evaluate and improve customer service using dwell time, queue length and people counting analytics. The bank started using March Networks several years ago to ensure compliance with CCTV legislation first introduced by the Qatari Ministry of Interior (MOI) in 2011. The law mandates that all banks equip their locations with IP video surveillance, record at a minimum 3-megapixel resolution and 20 frames per second, and ensure 120 days of video storage. The bank, which was using an analogue video surveillance system at the time, needed an enterprise-class video solution that could meet the MOI regulation. It was also looking for a solution that offered remote video management, system health monitoring, and the ability to scale easily to accommodate future growth. Command Enterprise video management software March Networks products have proven highly reliable and are able to meet the parameters set by the Qatar Ministry of Interior regulations"When the project went to tender, only the March Networks solution performed to all of the bank’s criteria, said its group safety and security manager. “With the March Networks system, we are able to fully comply with the law. The usability and health monitoring features of the Command Enterprise video management software are also excellent, enabling us to investigate and resolve potential system issues before they become critical.” According to ISC Group Gulf, a systems integrator in Qatar with a specialised focus and expertise in the banking sector, the March Networks solution is the best choice for banks in the region. “March Networks products have proven highly reliable and are able to meet – and often exceed – the parameters set by the Qatar Ministry of Interior regulations, as our organisation has seen in our work with most of the country’s major financial brands,” said Cristian Ivan Nicolae, Project Manager, ISC Group Gulf. CCTV products for banking environments We are fortunate to be working with ISC Group Gulf, a systems integrator with a deep understanding of the video requirements of Qatari banks"“In addition, March Networks offers the sole CCTV products in Qatar purpose-built for banking environments, which means you are getting a secure, highly-professional solution that is easy to scale in complexity.” “We are proud of our long-standing partnership with this Qatari bank. It is a leader in the use of innovative video technologies, and clearly understands the value intelligent video offers to its organisation,” said Trevor Sinden, Director, Middle East and Africa Sales, March Networks. “We are also fortunate to be working with ISC Group Gulf, a systems integrator with a deep understanding of the video requirements of Qatari banks.” March Networks will showcase its security and business intelligence solution for banks, as well as its complete enterprise video portfolio, in Stand S1-J42 at Intersec 2019, January 20-22 in Dubai, UAE.

A county water resources department (DWR), which services the water and sewage needs of almost a million residents in the county and neighbouring communities, was looking to install several hundreds of surveillance cameras at the large water treatment plant, as well as several remote locations/plants under their management.  Although they already had an existing solution, it involved complex integration of multiple hardware and software solutions for storage and networking in conjunction with OnSSI VMS and multiple cameras, the DWR was looking for a cost-e­ffective replacement solution that would simplify the management of the existing system, and since the number of cameras at each treatment plant is expected to grow exponentially, the scalability of the new solution was also a very important consideration. VSkyCube Hyperconverged Infrastructure Solution Initial deployment of VSkyCube consists of a 3 x s200 cluster, supporting 40 IP cameras and 40TB of storagePromise, in conjunction with their partner ComTech, who took responsibility for management, setup and maintenance of the solution, o­ffered the DWR their VSkyCube Hyperconverged Infrastructure Solution as a replacement and enhancement for their existing security storage infrastructure. Initial deployment of VSkyCube consists of a 3 x s200 cluster, supporting 40 IP cameras and 40TB of storage. The DWR’s high-end surveillance solution provides: Pre-integrated nodes that can be rapidly deployed and scaled for future deployments. VSkyCube software-defined approach allows ComTech to deploy and launch surveillance services with just a few clicks. A cost-e­ffective, fully redundant platform for running their existing OnSSI video management, as well as secure storage for sensitive security video. Simple, powerful, centralised management with VSkyView allows the DWR personnel to manage, monitor, scale and adjust compute, storage and networking resources from a single pane-of-glass interface. Ability to scale and evolve to handle higher resolutions and additional cameras by simply adding additional VSky nodes for more storage or processing power. A crucial element, given the department’s expansion goals of more than 700 cameras in the near future. Vess A3340 with 16-port PoE solutions Easily scalable and flexible solution provides the capability to expand to add additional cameras, upgrade cameras to higher resolutionsVSkyCube pre-integrates computing, storage, and networking into hyperconverged nodes, specifically optimised for video surveillance workloads and brings the benefits of the hyper-scale datacentre to the county. All these advantages allowed the DWR to focus on the security, not the infrastructure. The partnership with ComTech also resulted in installation of Vess A3340 with integrated 16-port PoE solutions, perfect for ‘all-in-one’ surveillance needs at smaller-scale sites, providing an aff­ordable solution while still being capable of expanding as the number of cameras grows. Other departments within the county had diff­erent surveillance requirements that were met by the Vess A6120. Results and benefits of the solution Cost-efficient solution eliminated the need for expensive discrete storage and networking. Replacement with hyperconverged node means Promise can provide high-quality support across the full scope of installations. Easily scalable and flexible solution provides the capability to expand to add additional cameras, upgrade cameras to higher resolutions, or increase retention times. The solution is anticipated to scale to 700+ cameras in the near future. High resilience and high availability features increased security of county surveillance operations, ensuring important video footage is captured and retained. Simple management and monitoring solution reduces overhead while enhancing operations and increasing flexibility. Solution can be readily applied by ComTech to future surveillance installations.

The first Starbucks coffee house opened in in Moscow in 2007 and in ten years the chain’s growing popularity across Russia has seen more than 100 outlets open. There are now several different store formats including classic coffee shops located in shopping centres; stand-alone stores characterised by open vaulted ceilings; smaller kiosk outlets; and drive-through outlets where customers can buy fragrant coffee and fresh-baked goods round the clock without leaving their cars. Following a survey of the latest solutions AVIX recommended IDIS technology as the best option for reliable, scalable video that could be remotely accessed via PCs and mobile devices. Maximum design IDIS Solution Suite was identified as the best video management software option to integrate existing legacy equipment IDIS Solution Suite was identified as the best video management software option to integrate existing legacy equipment, the analogue IDIS DirectCX range to leverage existing infrastructure as well as the latest IDIS IP solutions. The VMS also offered the most user-friendly and convenient for use not only for Starbucks security controllers but also by the senior operations managers In the classic coffee house outlets IDIS HD TVI DVRs have been installed handling either 8 IDIS cameras (TR-3108) or 16 cameras (TR-4116) depending on the site requirements. A mix of analogue and IP camera technology is used across the Starbucks estate, giving maximum design and installation flexibility. New drive-through outlets are protected by a combination of external and internal cameras. Older legacy cameras In the shopping centre kiosk outlets an easy-install and compact full-HD flat dome camera (DC-F1211) has been deployed, while a compete view of the entire point of sale is covered by a vandalresistant IR camera, the DC-D2233WR, with both cameras linked to an H.265 4K recorder (DR-2304P). With thousands of customers visiting stores every day, and hundreds of staff to take care of, Starbucks’ management wanted a robust, flexible video surveillance solution that would operate effectively in every store location and in all store formats. AVIX, a Russian distributor was challenged with designing a system that would deliver optimum quality video regardless of the store format and make use of older legacy cameras in certain locations. The system also needed to be convenient to install while maintaining the aesthetics of each outlet with the ability to focus in on sales transactions in real-time. Maintaining quality standards This IDIS solution gives us excellent video quality the operational control we need to manage our continued expansion" The system was required not just to ensure high security standards but also to be used by Starbucks’ senior operations managers to control efficiency and underwrite customer service and performance as the number of stores continues to grow. Senior staff in the Starbucks operations department, and security managers, now use the video system day-to-day, verifying working hours, maintaining quality standards and controlling incidents. “This IDIS solution gives us excellent video quality the operational control we need to manage our continued expansion. The IDIS Solutions Suite VMS is comfortable and convenient for remote monitoring and it works perfectly by allowing our current mix of IP and analogue cameras, including the latest IP IDIS models and equipment. The system is future scalable, and we will easily adapt it to changing needs.” Alim Sizov, General Manager ‘SVS Project’ – Starbucks Partner. Following the success of this first phase installation a comprehensive upgrade to IDIS video cameras is being implemented across the entire Starbucks estate.