Video management software

Intelligent Retail is a real buzz word at the moment. The video enabling transaction plays a key role in intelligent retail surveillance. Surveon Technology, the end-to-end video surveillance solutions provider, introduced Surveon POS Solution which can extract transactional data from point-of-sale (POS) system and pair the data with video from the time of the transaction, supporting partners to investigate criminal behaviour such as stealing money, address product shrinkage, record shipments and track parcels, enhancing their business profits. Surveon POS Solution provides partners transaction data with surveillance video to clarify the responsibility when transaction errors happened, supporting 1/2/4/6 transactions live view and 1/2/4 transactions playback on the same screen. Quick monitoring with multiple filters Surveon POS Solution allows partners to set the filters through control buttons to get valuable part information of transactionsFinding the useful information from thousands of transaction data is waste of time, especially for chain stores. Surveon POS Solution allows partners to set the filters through control buttons to get valuable part information of transactions, enhancing their working efficiency. To search a specific transaction from tons of data, Surveon POS Solution provides log search function. Just enter the time, camera and keyword in VMS, the system will find the transaction and its corresponding video for partners, helping them to save lots of time. Remote monitoring for store/retail chain Surveon POS Solution supports multiple architectures and local/remote monitoring for single store or retail chain operation, providing partners a flexible and scalable option to manage their system. Besides, Surveon product line, including camera, NVR and VMS, is compatible with major 3rd party POS systems, saving partners' time and efforts to integrate the system. Surveon POS Solution initial shipment is scheduled at the end of November.

Arecont Vision Costar, global supplier of network-based video surveillance solutions, announces the appointment of John Sprague as Regional Sales Manager. Mr. Sprague is responsible for customer and partner sales support across the Northeastern United States and Eastern Canada. The company is a new business unit of Costar Technologies, Inc. (CTSI) that first launched on July 13th, 2018 and is continuing to expand its sales and support teams across the Americas. MegaIP megapixel product line The Northeast US and Eastern Canada is an important growth region with a large, diverse Arecont Vision customer base already leveraging our products for their video surveillance,” said Kyle Parker, Vice President, Americas Sales. “John’s previous experience with our successful MegaIP megapixel product line and in addressing customer needs makes him an ideal choice for this assignment.” Mr. Sprague most recently was a Territory Manager with manufacturer’s representative Southeast Security Products, where he assisted end user customers, sales partners, and industry consultants with the sale of Arecont Vision and other security products. Previously, his career included a decade of educational assignments, as a professional teacher, coach, and administrator in New York and Georgia. Total Video Solution The Total Video Solution is a comprehensive product offering introduced by the company in the first half of 2018 “John has already proven his ability to educate customers and partners in the benefits of Arecont Vision Costar products and services,” stated John Bujarski, Senior Sales Director, Eastern US and Canada. “I have no doubt that he will quickly become invaluable to our Northeast customers and partners in designing and demonstrating solutions utilising our new Total Video Solution.” The Total Video Solution is a comprehensive product offering introduced by the company in the first half of 2018. It includes the original MegaIP single-, dual-, and multi-sensor megapixel cameras that are used around the world by customers, as well as the new world-class ConteraIP single- and multi-sensor cameras, advanced ConteraVMS software, cloud-managed ConteraCMR video recorders, and ConteraWS web services. ConteraIP cameras, ConteraVMS and ConteraCMR NVRs Customers can select a complete system from Arecont Vision Costar, or integrate their choice of components with existing cameras, VMS or NVR systems, and infrastructure via ONVIF compliance. The Technology Partner Program and the MegaLab test facility has also been used by dozens of other industry leading vendors to go beyond ONVIF standards, ensuring the best possible integration with Arecont Vision products. “I’m truly excited about the opportunity to bring the newest Arecont Vision Costar products to customers across my region,” stated Mr. Sprague. “The new company blends the best of the original product line with an entirely new portfolio of offerings that meet additional customer needs.” Mr. Sprague earned both a Master of Science and a Bachelor of Arts degree from Molloy College.

Hikvision, the supplier of innovative security products and solutions, announces its first ever Technology Partner Day to be held in Istanbul, Turkey, on November 28. The event will showcase integrated security solutions developed by Hikvision in collaboration with its certified technology partners, as well as provide a forum for prospective partners to explore development opportunities for new solutions by taking advantage of Hikvision’s vast resources. The Hikvision Technology Partner Day is designed to appeal to companies competing in a variety of vertical markets and industries. Customers can also explore the latest security technology developments and industry trends at the event. Innovative turn-key solutions Customers can expect to view demos of the cutting-edge products and solutions delivered by Hikvision and our partners" Adler Wu, Global Technology Partner Alliance Manager at Hikvision, says, “We’re excited to bring the first ever Technology Partner Day to Istanbul. The Technology Partner Day demonstrates how Hikvision continues to seek new possibilities for working with partners to provide end customers with innovative turn-key solutions.” “At the event, customers can expect to view demos of the cutting-edge products and solutions delivered by Hikvision and our partners and explore how to grow their own businesses with local support and service from Hikvision.” Hikvision is showcasing technology and solutions co-developed with 14 certified technology partners. Examples include: An AI storage solution from global partner Seagate – Seagate’s SkyHawk AI hard disk drive (HDD) combines Hikvision technology to deliver AI-enabled video surveillance solutions. Recognition systems – As global No.1 IP based video management software (VMS) for last 10 years in a raw, Milestone Systems the real open platform works with Hikvision to deliver AI-enabled facial recognition and automatic number plate recognition (ANPR) solutions as well as supporting 1.000+ Hikvision devices. The system builder program will also demonstrate the latest integrated solution with Hikvision surveillance servers pre-loaded with Milestone VMS software. Technology from AxxonSoft – This technology sees metadata integrate with Hikvision deep-learning network cameras and also integrates Axxon software with Hikvision’s access control system and surveillance servers. AxxonSoft is a developer of smart integrated security and video surveillance systems. Fire alarm system integration in smart buildings - the fire alarm system partner Mavili cooperated with Hikvision and developed fire alarm system plug-in integration with HikCentral VMS platform. This integration enables operators to monitor and control fire alarm systems via HikCentral. Mavili is a manufacturer of fire and gas alarm systems with advanced integration solutions in smart buildings. An integrated perimeter security solution – Hikvision video surveillance integrates with a physical barrier system from Arma Kontrol, a manufacturer of anti-terror security systems. Integrated access control - An integrated solution between the Hikvision HikCentral VMS platform and technology from Makim, a local access control systems partner. Integrated security solutions In addition, customers can expect to discover more about integrated security solutions from Hikvision partners Özak, Optex, IPS, Agent Vi, Elsight, WAMA SOFT, Phoenix Contact, and Ivideon. The Technology Partner Day has the potential to give many more companies a brand new platform to help them co-market their solutions. “We’re always striving to bring added value to our customers worldwide and partnering with other companies is a great way to do just that,” says Adler Wu. “We’re looking forward to showcasing the significant value of our existing technology partnerships, and to opening the door to further new and exciting collaborations.”

Matrix will be participating in the ICT Cairo 2018 to be held at the Egypt International Exhibition Center (EIEC) in Cairo, Egypt. The company’s solution experts will be exhibiting their recently launched Extreme series of Network Video Recorders along with other security and, People Mobility Management and Telecom solutions. Matrix, from the video surveillance domain, will be exhibiting the newly launched Extreme series of Network Video Recorders (NVRX). The NVRX has 4K decoding capacity, giving clear, high resolution video feed. The solution experts will also be exhibiting their range of IP Cameras, featured with H.265 compression technique. This assists in saving on storage space as it stores a compressed version of the video feed. The Enterprise Video Management software – SATATYA SAMAS, which allows for centralised command and control, will also be demonstrated at the event. Exhibiting time-attendance solution Matrix, from the portfolio of People Mobility Management solutions, will be presenting the Cafeteria Management solutionMatrix, from the portfolio of their People Mobility Management solutions, will be presenting the Cafeteria Management solution at the event. This solution allows organisations to automate their cafeteria process right from placing an order to delivery and payment. They will also be presenting their time-attendance and access control solutions at the event. The Telecom solutions that Matrix will be exhibiting at the event include Unified Communication solutions, which offer Collaboration, Communication, Messaging and Mobility to enterprises. The solution experts will also be exhibiting a range of Media Gateways, which offers convenience of connectivity to new age networks and allows enterprises to save on their investment in the existing PBX. Lastly, the video conferencing solution, PARISAT, will also be displayed at the event. This enterprise meeting solution offers enhanced video and voice communication capabilities, rooting for quick decision making and improved customer experience.

Located in the middle of the deep forests of Småland in the south of Sweden, the Strandudden Gated Community has been designed to provide a safe environment for homeowners who wish to enjoy a high quality of life. The first phase of the development has seen the construction of 18 apartments which have stunning lake views. The materials and features of each apartment have been carefully selected to ensure sustainable energy consumption. When the development is completed, over 100 Wisenet cameras manufactured by Hanwha Techwin, will enable security personnel to closely monitor the movements of people and vehicles as they enter and move around the public areas of the gated community. Ensure strict compliance Equally important, the massive processing power of the chipsets of the open platform cameras means that our client is able to run specialist applications" 6 Wisenet cameras were initially installed during the construction of the apartments. These have been used to ensure strict compliance with the site’s healthy & safety regulations and to keep a close eye on valuable plant and machinery. “We evaluated products from a number of different manufacturers, but the superb quality of the images captured by the Wisenet cameras made it a very easy decision for us to recommend that they should be deployed throughout the Community,” said Henrik Carlsson, CCTV Product Manager for Elajo, one of Sweden’s electrical, mechanical, engineering and energy installation companies who were awarded the contract to manage the project. “Equally important, the massive processing power of the chipsets of the open platform cameras means that our client is able to run specialist applications, such as licence plate recognition (ANPR), in order to control vehicle access to the Community.” High quality images The Hanwha Techwin Europe pre-sales and technical teams have worked closely with Elajo to ensure the best camera types have been specified for each of the carefully chosen camera locations. 6 different Wisenet models have been selected to ensure high quality images can be captured day or night and that there are no blind spots. Among these is the Wisenet IP network PNP-9200RH 4K PTZ dome which has built-in IR illumination. The PNP-9200RH, which is IP66 and IK10 rated for vandal-resistance and outdoor use in the harshest environments, utilises Progressive Scan technology to provide sharp edges on moving subjects and vehicles. The PNP-9200RHs which have been installed at the entrance to the Community are equipped with the Wisenet Group ANPR solution which provides the opportunity to automatically control the movement of white listed cars through barriers via camera relay outputs. Drag and drop tool Images from all 100 cameras will be displayed in the Community’s control room via Wisenet WAVE video management software (VMS) Developed by Hanwha Techwin in partnership with analytics experts, FF Group, the solution uses camera-to-camera IP communication technology to enable up to 4 Wisenet Group ANPR cameras to work together, with data from each simultaneously transmitted to a single web based display. Images from all 100 cameras will be displayed in the Community’s control room via Wisenet WAVE video management software (VMS). An intuitive ‘drag & drop’ tool makes it extremely easy for operators to set up a display of live and recorded images on a single screen or video wall, with customisable layouts and sizes. Other key features include a virtual PTZ which, with just simple clicks of a mouse, enables operators to zoom in to see close up detail of any suspicious activity, whilst motion detection and video analytics support can be configured to generate alerts when user defined incidents occur. Auto-discover feature “Wisenet WAVE has proved to be extremely easy to use and it is a significant bonus that, with minimal training, operators are able to take maximum advantage of its wide range of innovative features,” said Henrik Carlsson. “It has also helped reduce installation costs as it has an auto-discover feature which means connected cameras can be addressed and set up within just minutes.” In addition to the images being displayed in the Community’s control room, should an incident occur that needs a rapid response, security personnel on patrol will be able to remotely view any activity via a smartphone or tablet with the help of the secure Wisenet Mobile App. PNP-9200RH: Wisenet P 4K PTZ IR dome camera PNM-9020V: Wisenet P 7.3 megapixel multi-sensor 180˚ Panoramic camera PNV-9080R: Wisenet P 4K Vandal-Resistant IR dome camera PNO-9080R: Wisenet P 4K IR Bullet Camera QND-7080R: Wisenet Q 4 megapixel IR dome camera XNO-6120R/FNP: Wisenet X ANPR camera

ISS, Intelligent Security Systems, global provider of intelligent VMS and analytics, is showcasing two highly specialised analytics solutions for vehicle surveillance and law enforcement applications at ISC East 2018 (booth #527). Natively developed and designed to seamlessly integrate with ISS’ SecurOS v10 platform, SecurOS UVSS (Under Vehicle Surveillance System) combines advanced software and hardware for remote under-vehicle surveillance. Furthermore, the ISS SecurOS Motus is an IP-camera offering featuring integrated ANPR analytics for high-speed accuracy in commercial and law enforcement applications. SecurOS UVSS (Under Vehicle Surveillance System)  “SecurOS UVSS and Motus are ideal for large municipalities, making the greater New York City market ideal for these innovative and highly accurate vehicle surveillance solutions,” said Cody Flood, Vice President of North American Sales, ISS. “Because SecurOS UVSS and Motus were specifically developed for seamless integration with our recently released SecurOS v10 VMS platform, these highly advanced solutions can be quickly and easily implemented with outstanding results.” SecurOS UVSS creates a database of high-resolution images of vehicle undercarriages and recognises vehicle license plates SecurOS UVSS creates a database of high-resolution images of vehicle undercarriages and recognises vehicle license plates, making it ideal for numerous venues where underground parking or structured parking facilities are utilised. Unlike makeshift under-vehicle surveillance deployments, the ISS SecurOS UVSS can monitor vehicles with high precision, and can be deployed virtually out of the box when interfaced with ISS SecurOS VMS. Other differentiating features include: automatic vehicle presence detection; automatic comparison of a vehicle’s undercarriage image with reference images stored in the user’s databank; simultaneous display of live and archived video from all cameras; built-in machine vision camera; corresponding ISS LPR/ANPR cameras; and interoperability with integrated security and access control systems, traffic lights, barriers, electronic displays and third-party systems. SecurOS Motus network IP camera SecurOS Motus is a specialised camera for running ISS license plate recognition software that delivers accurate image quality in both day and night under all weather conditions. Core features include: a motorised lens; IP67 rating to protect against harsh environments; easy installation with limited wiring for fast and easy deployment; remote setup and configuration adjustment; a built-in configurable IR or white-light illuminator; superior image quality and ANPR precision; and low power consumption. The CE and FCC certified solution also features a two-year warranty and comes with an adjustable wall-mount bracket with optional pole-mount bracket.

There’s a lot of excitement around artificial intelligence (AI) today – and rightly so. AI is shifting the modern landscape of security and surveillance and dramatically changing the way users interact with their security systems. But with all the talk of AI’s potential, you might be wondering: what problems does AI help solve today? The need for AI The fact is, today there are too many cameras and too much recorded video for security operators to keep pace with. On top of that, people have short attention spans. AI is a technology that doesn’t get bored and can analyse more video data than humans ever possibly could.AI is a technology that doesn’t get bored and can analyse more video data than humans ever possibly could It is designed to bring the most important events and insight to users’ attention, freeing them to do what they do best: make critical decisions. There are two areas where AI can have a significant impact on video surveillance today: search and focus of attention. Faster search Imagine using the internet today without a search engine. You would have to search through one webpage at a time, combing through all its contents, line-by-line, to hopefully find what you’re looking for. That is what most video surveillance search is like today: security operators scan hours of video from one camera at a time in the hope that they’ll find the critical event they need to investigate further. That’s where artificial intelligence comes in. The ability of AI to reduce hours of work to mere minutes is especially significant when we think about the gradual decline in human attention spans With AI, companies such as Avigilon are developing technologies that are designed to make video search as easy as searching the internet. Tools like Avigilon Appearance Search™ technology – a sophisticated deep learning AI video search engine – help operators quickly locate a specific person or vehicle of interest across all cameras within a site. When a security operator is provided with physical descriptions of a person involved in an event, this technology allows them to initiate a search by simply selecting certain descriptors, such as gender or clothing colour. During critical investigations, such as in the case of a missing or suspicious person, this technology is particularly helpful as it can use those descriptions to search for a person and, within seconds, find them across an entire site. Focused attention           The ability of AI to reduce hours of work to mere minutes is especially significant when we think about the gradual decline in human attention spans. Consider all the information a person is presented with on a given day. They don’t necessarily pay attention to everything because most of that information is irrelevant. Instead, they prioritise what is and is not important, often focusing only on information or events that are surprising or unusual. Security operators scan hours of video from one camera at a time in the hope that they’ll find the critical event they need to investigate further Now, consider how much information a security operator who watches tens, if not hundreds or thousands of surveillance cameras, is presented with daily. After just twenty minutes, their attention span significantly decreases, meaning most of that video is never watched and critical information may go undetected. By taking over the task of "watching" security video, AI technology can help focus operators’ attention on events that may need further investigation. As AI technology evolves, the rich metadata captured in surveillance video will add even more relevance to what operators are seeing For instance, technology like Avigilon™ Unusual Motion (UMD) uses AI to continuously learn what typical activity in a scene looks like and then detect and flag unusual events, adding a new level of automation to surveillance. This helps save time during an investigation by allowing operators to quickly search through large amounts of recorded video faster, automatically focusing their attention on the atypical events that may need further investigation, enabling them to more effectively answer the critical questions of who, what, where and when. As AI technology evolves, the rich metadata captured in surveillance video – like clothing colour, age or gender – will add even more relevance to what operators are seeing. This means that in addition to detecting unusual activities based on motion, this technology has the potential to guide operators’ attention to other “unusual” data that will help them more accurately verify and respond to a security event. The key to advanced security When integrated throughout a security system, AI technology has the potential to dramatically change security operations There’s no denying it, the role of AI in security today is transformative. AI-powered video management software is helping to reduce the amount of time spent on surveillance, making security operators more efficient and effective at their jobs. By removing the need to constantly watch video screens and automating the “detection” function of surveillance, AI technology allows operators to focus on what they do best: verifying and acting on critical events. This not only expedites forensic investigations but enables real-time event response, as well. When integrated throughout a security system, AI technology has the potential to dramatically change security operations. Just as high-definition imaging has become a quintessential feature of today’s surveillance cameras, the tremendous value of AI technology has positioned it as a core component of security systems today, and in the future.

By 2020, video surveillance using fixed, body and mobile cameras is expected to capture an astounding 859 PB of video daily. Increasing retention regulations and higher resolution cameras, are forcing the video surveillance industry to reassess its approach to data storage. Large capacity primary storage tends to be expensive to procure and costly to implement – especially without a sound architecture that can balance storage performance levels with the speed of access needed to recall video footage. Active archive strategy These challenges are thrusting storage tiers to the forefront of system design. Storage tiers in video surveillance had previously meant simply using a separate archive or attaching add-on capacity directly to network video recorders. Many of the new storage options designed for video surveillance are pulling together different storage tiers into a single storage architecture Many of the new storage options designed for video surveillance are pulling together different storage tiers (and in some cases storage media) into a single storage architecture, such as an active archive solution. This balance can be achieved with an active archive strategy that automates migration of data between different storage types, to ensure the data is on the correct storage type at the correct time to meet performance and retention requirements without blowing the budget. This approach also ensures ease of access while automatically moving content from more expensive tiers of storage to more cost-effective long-term tiers of storage. This allows for greater efficiencies in how recorded footage is treated throughout its lifecycle. In some cases, it includes moving data from edge devices to centralised storage, and then to the public cloud. Scalable video storage solutions As storage demands have increased, video management vendors have turned to storage specialists for solutions that can accommodate large numbers of high-resolution video files, metadata associated with the footage for easy searching, along with much needed scalable solutions. In terms of video management software, this means the integration of video content from different storage types, tiers and physical locations is required, and which considers the performance profile of each storage type. With an active archive solution, video content is searchable and accessible directly by the end users regardless of where it is stored. Deploying an active archive solution enables surveillance users to reduce the complexity and costs of managing data for long term retention As seen in many product categories, camera and storage vendors continue to provide extremely competitive offerings. But, storage-specific solutions for video surveillance have lagged behind the roadmaps for video equipment and, as more and more cameras have entered the market, less attention has been placed on video storage capacities. Tiered storage strategy The surveillance industry has evolved considerably from the days of the 8mm video recorder; however, enterprise storage solutions will be forced to evolve further to cope with changing storage retention requirements. Video storage is quickly becoming one of the most expensive parts in a surveillance solution, but there is hope. Deploying an active archive solution will enable surveillance users to reduce the complexity and costs of managing from terabytes to petabytes of data for long term retention. By finding a storage solution that delivers the ability to implement a tiered storage strategy, users can adhere to regulation requirements to retain video footage and meet their safety and security objectives, while also significantly reducing storage costs and operational expenses.

Most technology companies have one goal in mind: to provide customers with high-quality, affordable products that can efficiently help streamline operations. Whether it's surveillance cameras, video management software, access control technology or any other type of security device, today's leading organisations invest in expertise in these product segments and strive to produce the highest quality solutions. To effectively fulfill this task, technology providers are always searching for emerging components to make their products and services even stronger. Oftentimes, a key aspect necessary to build a comprehensively robust solution involves finding like-minded partners that share a common goal and are willing to work together to create an integration that increases insight and intelligence.The interoperability between systems, devices and different types of applications should be intuitive and fast Key factors for security integrations A basic factor in a partnership is openness. For an integration to perform seamlessly for the end user, the platform through which the technologies converge must follow standard protocols, easily operate with other platforms, allow freedom and customisation, and provide adaptability. The interoperability between systems, devices and different types of applications should be intuitive and fast, enabling more time to be spent on analysing critical data and responding to security events. The puzzle of a complete security solution contains many pieces, and it's often necessary to fuse together aspects from various providers to create a best-in-breed technology offering. When organisations collaborate, the end result is a simplified solution with an increased level of value. As threats become more severe and complex, customers demand solutions that combine different security and business elements into a single interface that can address a wide variety of risks. A unified security system requires a strong collaboration between technology providers and integrated solutions Interconnected security devices Users used to only look at specific security devices - such as cameras or door alarms - as each having a strong, autonomous purpose, but now, every device plays an important interconnected role. And the progression of the Internet of Things (IoT) has made this transition even easier, as maintaining a consistent and uniform communication and interconnectivity between devices has now become the norm. The IoT has also made it so that partnerships must not only exist between manufacturers, but also within the customer's organisational structure. Although exceptionally beneficial, the IoT brings with it an increased amount of cyber vulnerabilities. As security systems are networked to increase flexibility, the door is opened to a number of potential threats that could compromise the entire enterprise. This risk highlights the need for an internal partnership and knowledge sharing between a company's physical security professionals and its IT team. IT experts should be pulled into security decisions and positioned as collaborative partners to assist with software updates, data safety protocols and solving complex network challenges, ultimately leading to a more cyber secure solution.Partnerships are beneficial to both the companies involved and their customers Knowledge sharing and learning Aside from cybersecurity, the latest prominent security attacks and events have focused primarily on soft targets, such as schools, concerts or shopping malls. This has caused many technology providers to venture into different vertical markets, and strong partnerships streamline this crossover. Innovators can extend their geographic reach and purpose through integrations with other like-minded manufacturers or integrators to add new levels of functionalities. Of course, a partnership cannot operate properly and to the best of its ability without a core component: learning. In today's evolving business and risk environment, knowledge is critical. A shared knowledge base can open up new opportunities and lead to the strengthening of security across many levels. A truly powerful, unified security system requires a strong collaboration between technology providers and integrated solutions. Partnerships are beneficial to both the companies involved and their customers, and the results created through these alliances can reach far beyond a user's expectations, offering enhanced flexibility and extensive safety options.

The last day of Global Security Exchange (GSX) in Las Vegas proved to be the calm after the storm. But a slower third day could not undermine a largely successful 2018 show for exhibitors and attendees. Sometimes the success of a trade show isn’t measured by numbers of attendees (which were reportedly down again this year). Sometimes it’s the individual successes that make an impression. “Just learning about this made the whole trip worthwhile,” said one GSX attendee at the Johnson Controls booth, referring to the company’s new PowerSeries Pro intrusion devices. It’s the kind of feedback that makes the expense of exhibiting at a big trade show worthwhile. The new PowerSeries Pro is an extension of Johnson Controls’ existing line that is expressly designed for the commercial security market. The ‘hybrid’ (wired or wireless) device offers ease of installation and full cybersecurity including 128bit AES encryption with spread spectrum for no jamming or interference. It employs frequency hopping technology first developed for the Israeli defence force. Wireless technology for cybersecurity PowerG eliminates the need for wires by providing ‘invisible wired technology’, a marketing term that emphasises the cybersecurity of the product PowerSeries Pro uses PowerG wireless technology and expands the portfolio of PowerG devices from residential through commercial. For use in a wired solution, the main advantage is ease of installation; terminal blocks ‘pop out’ easily and can be wired and plugged back in. Alternatively, PowerG eliminates the need for wires by providing ‘invisible wired technology’, a marketing term that emphasises the cybersecurity of the product – wireless at the same level of cybersecurity as wired. Johnson Controls addresses three big factors with the product line: cybersecurity, user control, and easy installation and dependability. It’s part of Johnson Controls’ broader approach to provide ‘one-stop shopping’, enabling an end user to control their environments, video and access, and protect their contents, according to the company. Need for more security in K-12 schools In addition to reaching end users, lock company Allegion sees the show as an opportunity to meet with technology partners. “It’s great to bring together a concentration of people in the industry,” said Brad Aikin, Channel Led Business Leader, Integrator Channel. “We have had good conversations with technology companies here at the show in terms of partnering, both physical access control and OEM partners. We have also had good conversations with the integrator channel.” From speaking with education end users at GSX, Aikin sees a large unmet need for security in K-12 schools, more so than in colleges and universities. “K-12 is underserved,” he says. “They need to identify their priority of needs, and now they can serve needs they couldn’t before, both layering levels of security and phasing in implementation over time. Now things can be applied and tried out without disrupting the environment.” An example is the Von Duprin RU RM (Remote Undogging and Remote Monitoring) door exit devices, which are being integrated by access control partners Sielox, IDenticard and Vanderbilt. Intelligence is added to the door exit device to enable inexpensive monitoring of secondary, previously unconnected doors. The doors can be monitored and locked or unlocked at various points in the day. Lock company Allegion sees the show as an opportunity to meet with technology partners Bridging the gap between IT and physical security One exhibitor – ADT – noticed more information technology (IT) professionals accompanying their physical security counterparts at this year’s GSX exhibition. “They come along to kill dreams on the spot,” said Morgan Harris, Senior Director Enterprise Solutions, noting the IT department’s frequent hesitancy to add untrustworthy elements to the network. ADT is looking to transform and expand its 144-year-old brand in the commercial security space and has completed eight acquisitions in the last year to accomplish the goal. Some of the acquisitions build on ADT’s expanding cybersecurity initiative, which is both a fully-functioning stand-alone business and an effort to bridge the divide between IT and physical security. ADT is positioning itself to manage enterprise risk in the broadest sense. Combining IT and cybersecurity The Internet of Things (IoT) is fuelling convergence but are we missing out on how to talk to each other and communicate effectively between IT and security?" “The Internet of Things (IoT) is fuelling convergence but are we missing out on how to talk to each other and communicate effectively between IT and security?” asked Harris. “Projects have failed because information was lost in translation.” ADT seeks to have skillsets, experience and certifications on both sides of the issue. “It enables us to be the in-between,” says Harris. “We can blend the two together and be the translator. It’s great for both sides, advocating for security counterparts and for the network simplifies deployment and processes.” Harris sees a trade-off between cybersecurity and convenience in the industry. For example, if a manufacturer says they have a simplified process and only offers firmware updates once a year, cybersecurity suffers, he said. Lack of third-party testing is another way that manufacturers sometimes trade cybersecurity for convenience, at heightened risk to integrators and end users. Training courses for integrators and partners Milestone Systems is expanding its level of involvement with integrator partners, and now provides Partner Business Reviews (PBR) to assess an integrator’s activities, sales and training, pipeline and marketing initiatives. The partner reviews often uncover issues that can be easily rectified through additional training, says Megan McHugh, Milestone’s Training Marketing Manager, Learning and Performance. Milestone uses a dashboard to track each integrator’s completed training courses and can point out additional courses needed to ensure an integrator partner’s success. Milestone offers a variety of in-person, e-learning and YouTube video courses to train installing partners, systems integrators and self-integrators on best practices Milestone offers a variety of in-person, e-learning and YouTube video courses (in 12 different languages) to train installing partners, systems integrators and self-integrators on best practices. ‘Cloud Labs’ are instructor-led online classes. All courses are linked to a variety of support resources. Sometimes a simple checklist accessed on a smart phone can ensure that every aspect of an install is performed and can instil added confidence in customers. The open platform company’s new agile development cycle – releasing multiple versions of XProtect software throughout the year – creates extra challenges to keep learning initiatives up to date. Along with each new release, various existing courses are updated. The concepts of “training and certification” are being replaced at Milestone with “learning and performance,” says McHugh. Milestone is also looking to hire 170 new R&D staff and open a new centre in Barcelona (in addition to current R&D centres in Copenhagen and Sofia, Bulgaria). Making camera installation easy Hanwha Techwin is another company that is seeing more interest in cybersecurity, as well as concern about whether a product is supported professionally. They have doubled-up production in South Korea and added capacity in Vietnam to avoid manufacturing in China. Thinking about their integrators, Hanwha Techwin is putting more emphasis on making installation easy. Installation costs may be up to 50 percent of a job, so easier installation frees up money to buy more or better cameras. With a new design of their cameras, an electrical contractor can now install the camera base and conduit, and then the integrator can easily plug in the camera later. Camera bases are common across multiple models, so a customer could switch out a 5-megapixel for a 2-megapixel camera later on if they want to (same housing plate). ‘Skins’ allow the colour of cameras to be changed to match surrounding décor. “We are changing the idea of how people approach selling a camera, and it’s a whole new idea of how to install cameras,” said Tom Cook, Senior Vice President, North American Sales, Hanwha Techwin. Hanwha cameras can include a sound classification analytic to detect sounds such as gunshots Cameras with sound detection technology Hanwha offers more flexibility in the field – interchangeable parts are packed together to enable configuration on site. And there is no need to stand on a ladder to position cameras; stepper motors help with remote camera positioning. Multi-sensor cameras have modules (combining lenses and sensors) that can be switched out at installation. Hanwha Techwin cameras can also include a sound classification analytic to detect sounds such as gunshots, screams or glass breaks, especially useful in K-12 education environments. Unification and the customer journey were a key emphasis for Genetec at GSX 2018. Unification for Genetec means combining multiple functions on one platform, from one vendor and using one source code. The company approaches the market by analysing each customer’s journey as it relates to Genetec products. A typical customer journey involves (1) a company looking for standalone systems; (2) the need to centralise systems through integration and unification; (3) increasing automation and workflow; and (4) adding intelligence for more informed decision-making. “Genetec wants to get more in-depth with customers, be more comfortable with their business, and understand their challenges,” said Derek Arcuri, Product Marketing Manager. “We want to get naked with our customers.” Machine learning engine for crime prevention In the city of Chicago, Citigraf detects patterns in crime behaviour and determines where a crime is likely to occur There was a big crowd at the Genetec booth, and not because the comment was applied literally. Genetec has divided itself into multiple parts, each focussed on a vertical market such as retail or transportation. The approach is to operate as a ‘federation of startups’, with each market sector accountable to fill in the gaps in the portfolio to meet the specific needs of each vertical. For example, Genetec’s Citigraf is an unsupervised machine learning engine with an algorithm to detect anomalies and trends from a large pool of data in a municipal environment. In the city of Chicago, Citigraf detects patterns in crime behaviour and determines where a crime is likely to occur. The system alerts operators in a bureau or area that has a higher risk level and should beef up the number of first responders. Chicago has seen a 39 percent decrease in average response time of first responders as a result. In the retail market, Genetec leverages the security infrastructure to analyse shopping trends and provide data for merchandising and operations. “Each customer is getting a portfolio of products tailored to the industry they are in,” says Arcuri. Demonstrating IoT devices Axis Communications displayed its range of products at GSX, demonstrating its almost total transformation from an IP camera company to a supplier of a full range of Internet of Things (IoT) devices. “Axis is broadening its portfolio to include more solutions,” said Scott Dunn, Senior Director, Business Development Systems and Solutions. “Our success is driven by continuing to innovate our portfolio. The market is continuing to grow, and Axis is continuing to expand its market share.” Eight ‘Axis Customer Experience Centers’ around the United States help Axis stay close to their integrators, customers, partners and prospects. IP addressable audio speakers from Axis can provide music as a service, and then can be interrupted for audio messages on behalf of physical security Axis has offered access control IP edge devices since 2013, and now has a new A1601 door controller being sold with partner-only software (no embedded Axis software like previous A1001 devices). In audio products, Axis has a portfolio of speakers, intercoms, and public address systems. Acquisition of IP door intercom company Enhancing the audio line was acquisition in 2016 of 2N, an IP door intercom company headquartered in Prague, Czech Republic. In North America, the 2N team is now fully part of Axis. The line emphasises simple architecture, programmability, and the ability to integrate widely. The products use Session Initiation Protocol (SIP) to integrate through the cloud or peer-to-peer. IP addressable audio speakers from Axis can provide music as a service, and then can be interrupted for audio messages on behalf of physical security. Retail, education and enterprise customers are gravitating to IP audio. An IP bridge can tie existing analogue components into the IP system. For perimeter security, Axis offers a radar device to help eliminate false alarms, as well as thermal cameras.

More good news for exhibitors on the second day of the Global Security Exchange (GSX) in Las Vegas. Brisk attendance continued early in the day, and then slowed somewhat in the afternoon, but most comments from exhibitors were positive. Exhibitors such as Lenel were “thrilled” with the show, and noticed the steady, good traffic and lots of sales leads. Lenel’s position at the front of the hall probably helped. New developments in mobile credentialing are a big trend at GSX, and Lenel’s BlueDiamond mobile credentials are traveling on a new path, so to speak. The access control company is introducing the idea of “Pathways” as a way of automatically signaling intent to a Bluetooth-enabled smart phone to open a door. A recognisable “pathway” is programmed into the phone, based on signals from nearby readers and locks and also geolocation signals. The system recognises when a user travels along the pathway and automatically signals the correct door(s) to be opened along the way without the user having to touch his smart phone.A recognisable “pathway” is programmed into the phone, based on signals from nearby readers, locks and also geolocation signals Providing a lightweight alternative “When you trigger a pathway, it’s signalling intent to open the door,” says Greg Berry, Vice President Mobile Credentialing, Global Security Products, for United Technologies, parent company of Lenel. “Pathways are customised to a user’s needs and are the common places you are going all the time.” A user who walks the same path daily to the door of an office will find that door opens automatically. Previously using mobile credentials has been “slightly more work than using a badge,” says David Weinbach, Manager of Identity and Product Innovation for Lenel. “Now with Pathways, it’s less work than using a badge.” Specifically, a user no longer has to take out his phone and push a button to signal intent. “Rather than trying to emulate the badge, you create an experience that is better than the badge,” adds Berry. “We want to change the paradigm and turn the market on its ear.”New browser-based clients are being released with each new version of OnGuard software Other news from Lenel includes the release of more mobile and browser-based clients for OnGuard to be used for greater convenience alongside the Window-based clients. Providing a “lightweight” alternative enables some of the functionality of the Windows client in a format that is easy to access on the go. New browser-based clients are being released with each new version of OnGuard software. Cloud-hosted systems using Microsoft Azure are also among the plans for OnGuard, which ultimately will offer on-premises and cloud options. There’s not much comment from the Lenel folks about their parent company United Technologies’ plan to acquire S2 Security, which was announced days before the show. They would only say that the acquisition is waiting for regulatory approval, and that the expectation is that the two companies’ products will be complementary, given S2’s focus on the SMB (small and medium-sized business) market and Lenel’s strength at the enterprise level. The acquisition strategy is to grow both businesses. More details to come about the new combined company. Modern network infrastructure NVT Phybridge, a PoE connections company located near the back of the hall, also reported steady booth traffic on Day 2. “There are lots of customers and partners here,” said Steven Fair, Executive Vice President. “We are pleased with the quality of people, but not overwhelmed with the quantity.” FacePRO AI facial recognition is used for real-time searches of terror suspects or criminals throughout a location NVT Phybridge, which provides IP networking products for the telephony industry as well as security, is focused on networking concepts at GSX, in particular the changing requirements for network infrastructure in the age of IoT. We are pleased with the quality of people, but not overwhelmed with the quantity.” Fair uses the term “Modern LAN” to describe the new, changing requirements and in consideration of the specific networking needs of each edge device, whether cameras, sensors, or door access control devices. “Start with the edge device — what does it need from the network? What are its needs and have there been any innovations to enable you to connect to the network more economically?” asks Fair. There is also a green aspect to designing network infrastructure. Can existing equipment, such as coaxial or single twisted-pair cabling, be used, and thus save on disposal costs of the used cabling as well as lowering installation costs? Among NVT Phybridge’s offerings that can serve the changing networking needs in the IoT era is Smart Path PoE, which offers smart power, smart network access and secure connections. The CLEER family of products provides ethernet over existing coaxial cabling to enable easy transition from analogue to IP cameras. The PoLRE products supply ethernet and power to travel over a single unshielded twisted pair cable with reach over 400 metres. The products have been used recently to transition a series of cruise ships from analogue to IP video without having to replace cabling and spending only two days in dry dock for the installs. A new focus away from AI Panasonic is looking to apply AI-based capabilities to vehicle recognition in the near future, with the ability to identify vehicle characteristics Deep learning and artificial intelligence (AI) seem to be taking a lower profile at this show, perhaps signaling the end of the hype. Companies that mention AI point to specific products that use the technology and are currently available. For example, Panasonic is featuring its FacePRO AI-based facial recognition system. The system uses face images captured from video — grabbing up to 30 to 35 faces a second as video is recorded. The system saves the best of those face images, eliminating extensive duplication, as thumbnails, which are linked to the video footage where the faces appear. To find video in which a face appears, the operator merely drags-and-drops the thumbnail image and commands the system to “go fetch” video that contains that face. The system then produces a timeline showing where the face appears in the feed from each video camera on the premises, so an operator can track the movements of a suspect throughout a facility. The tool helps to simplify and shorten the workflow of locating a suspect in real-time and is affordable for a wider range of uses beyond the traditional airports or high-end applications.  The FacePRO software is offered on any Panasonic camera, and works with a separate FacePRO server that is integrated with the video recorder. The system can be added easily to existing systems and is useful for such applications as real-time searches for terror suspects or other criminals throughout a location. Panasonic is also looking to apply AI-based capabilities to vehicle recognition, too, in the near future, with the ability to identify vehicle characteristics such as color, type of vehicle and direction of travel. On the VMS side, Panasonic is transitioning its Video Insight software to a modular approach, tailoring solutions for a growing range of vertical markets, such as transportation and retail, all using “plug-ins” that enhance operation of Video Insight software. No additional license fees are involved That’s just a sampling of what I saw on Day 2 of the show. I have more to share in a final show report, including what I see tomorrow on the final (shortened) day.

Change is happening at MOBOTIX, and the German company wants to get the word out. “This company has been around since 1999, and people still give us a blank stare because they don’t understand what’s behind the curtain,” says Joe Byron, Vice President Sales Americas, MOBOTIX CORP. “As we gain visibility, people really want to know ‘what’s going on over there?’” There’s a lot going on. A new CEO, Thomas Lausten, who joined the company last year, is a former Milestone employee who brings with him the Milestone philosophy of open systems. It’s a culture shift for MOBOTIX, which has historically favoured closed systems. “We needed a new leader to take us to the next level,” says Byron. “Thomas brings an open-platform mentality. He listens to a variety of opinions – from end users, architects and engineers, and MOBOTIX employees – before formulating a smart decision. That will take us to the next level.”MOBOTIX has been well ahead of the industry’s technology curve, and several early innovations have recently become more common The MOBOTIX ecosystem Over the years, MOBOTIX has developed a unique “culture” that has many rabid devotees; some say it’s the security industry’s version of tech giant Apple. “MOBOTIX has many loyalists, who are enthused about the products and the culture,” says Byron. “We can build on that with a new level of products, more excitement and a new direction.” In addition to a new CEO, MOBOTIX will soon have a new chief technology officer (CTO), Hartmut Sprave, who will be joining this summer. Providing “fresh eyes on the subject” and an outside perspective from the IT industry will drive further innovation. “We don’t want to be on the bleeding edge, but on the cutting edge, and know the audience and its needs and challenges,” says Byron. MOBOTIX’ existing technology mix provides a foundation as the company makes the transition. In some cases, MOBOTIX has been well ahead of the industry’s technology curve, and several early innovations have recently become more common. An example is MOBOTIX’ decentralised system approach with edge-based recording. Tradeshow successes  Products highlighted by MOBOTIX at the recent ISC West show included the M16 AllroundDual Multisensor IP camera, S16 DualFlex IP camera and the Q26 Hemispheric 360-degree panoramic IP camera for indoor and outdoor applications. MOBOTIX Management Center (MxMC) 1.8 can change the camera settings on 80 cameras at a time. MOBOTIX IP Video Door Stations can interface with iOS and Android smartphone apps. “We have had so many things in place over so many years that people haven’t known about,” says Byron. He argues that MOBOTIX’ emphasis on technology development sets it apart from some camera companies in the U.S. market. Joe Byron, Vice President of Sales, and Ashley Grabowski, Regional Marketing Manager, at ISC West 2018  “People have been let down in the U.S. market with cameras that have been over-marketed, over-reaching and have little substance,” he says. The German engineering of MOBOTIX products and systems provides an antidote to the technology void, he says. “They are looking for the substance, and that’s what we have,” says Byron. What was missing – until now – was the “layer of integration” with other systems in the market, contends Byron. That separated MOBOTIX from the rest of the industry.MOBOTIX offers cybersecurity features that pre-dated the current industry obsession, such as HTTPS/SSL encryption in recording and playback video “But now we are an open platform, and we have these features sets and are the best of both worlds,” he says. “We can align with technology products and bring MOBOTIX to the masses. It’s a matter of listening to customer challenges and formulating a path to meet those challenges.” The fruits of that open system approach were on display at ISC West. The MOBOTIX booth featured integrations with ClearSite, Omnicast by Genetec, Konica Minolta and Mx-MSP by APB Technology. Other MOBOTIX technology partners include Avigilon, Bosch, Exacq, Gallagher, IndigoVision, Lenel, Milestone, Pelco by Schneider Electric, Salient Systems, Verint and Video Insight (Panasonic). Targeting local markets Another change under the new leadership is more flexibility to address the needs of local markets. “We need to be aware of our audience in the Americas,” says Byron, “and how approaching the market and the product mix may be different. We have the ability to create what we need here to be successful.” One particular concern in the Americas market is cybersecurity, and MOBOTIX offers cybersecurity features that pre-dated the current industry obsession, such as HTTPS/SSL encryption in recording and playback video. “We already have it, but we have never broadcast it to the masses,” says Byron. “We have the substance but haven’t communicated it.” Looking to enter the government market, for example, MOBOTIX faces the important requirement to be “IA compliant.” The company qualifies as IA (information assurance) compliant but just needs to go through the process of getting the “rubber stamp.” “We have so much under the hood when it comes to our products,” says Byron. He says MOBOTIX’ Internet of Things (IoT) approach can meet any end user challenges. “We can be all things to all people, if they truly get to know us. We just need to develop a vehicle to allow customers to communicate with us: What is the challenge? Nine times out of 10 we can meet that challenge with one of our cameras.”

Located in the middle of the deep forests of Småland in the south of Sweden, the Strandudden Gated Community has been designed to provide a safe environment for homeowners who wish to enjoy a high quality of life. The first phase of the development has seen the construction of 18 apartments which have stunning lake views. The materials and features of each apartment have been carefully selected to ensure sustainable energy consumption. When the development is completed, over 100 Wisenet cameras manufactured by Hanwha Techwin, will enable security personnel to closely monitor the movements of people and vehicles as they enter and move around the public areas of the gated community. Ensure strict compliance Equally important, the massive processing power of the chipsets of the open platform cameras means that our client is able to run specialist applications" 6 Wisenet cameras were initially installed during the construction of the apartments. These have been used to ensure strict compliance with the site’s healthy & safety regulations and to keep a close eye on valuable plant and machinery. “We evaluated products from a number of different manufacturers, but the superb quality of the images captured by the Wisenet cameras made it a very easy decision for us to recommend that they should be deployed throughout the Community,” said Henrik Carlsson, CCTV Product Manager for Elajo, one of Sweden’s electrical, mechanical, engineering and energy installation companies who were awarded the contract to manage the project. “Equally important, the massive processing power of the chipsets of the open platform cameras means that our client is able to run specialist applications, such as licence plate recognition (ANPR), in order to control vehicle access to the Community.” High quality images The Hanwha Techwin Europe pre-sales and technical teams have worked closely with Elajo to ensure the best camera types have been specified for each of the carefully chosen camera locations. 6 different Wisenet models have been selected to ensure high quality images can be captured day or night and that there are no blind spots. Among these is the Wisenet IP network PNP-9200RH 4K PTZ dome which has built-in IR illumination. The PNP-9200RH, which is IP66 and IK10 rated for vandal-resistance and outdoor use in the harshest environments, utilises Progressive Scan technology to provide sharp edges on moving subjects and vehicles. The PNP-9200RHs which have been installed at the entrance to the Community are equipped with the Wisenet Group ANPR solution which provides the opportunity to automatically control the movement of white listed cars through barriers via camera relay outputs. Drag and drop tool Images from all 100 cameras will be displayed in the Community’s control room via Wisenet WAVE video management software (VMS) Developed by Hanwha Techwin in partnership with analytics experts, FF Group, the solution uses camera-to-camera IP communication technology to enable up to 4 Wisenet Group ANPR cameras to work together, with data from each simultaneously transmitted to a single web based display. Images from all 100 cameras will be displayed in the Community’s control room via Wisenet WAVE video management software (VMS). An intuitive ‘drag & drop’ tool makes it extremely easy for operators to set up a display of live and recorded images on a single screen or video wall, with customisable layouts and sizes. Other key features include a virtual PTZ which, with just simple clicks of a mouse, enables operators to zoom in to see close up detail of any suspicious activity, whilst motion detection and video analytics support can be configured to generate alerts when user defined incidents occur. Auto-discover feature “Wisenet WAVE has proved to be extremely easy to use and it is a significant bonus that, with minimal training, operators are able to take maximum advantage of its wide range of innovative features,” said Henrik Carlsson. “It has also helped reduce installation costs as it has an auto-discover feature which means connected cameras can be addressed and set up within just minutes.” In addition to the images being displayed in the Community’s control room, should an incident occur that needs a rapid response, security personnel on patrol will be able to remotely view any activity via a smartphone or tablet with the help of the secure Wisenet Mobile App. PNP-9200RH: Wisenet P 4K PTZ IR dome camera PNM-9020V: Wisenet P 7.3 megapixel multi-sensor 180˚ Panoramic camera PNV-9080R: Wisenet P 4K Vandal-Resistant IR dome camera PNO-9080R: Wisenet P 4K IR Bullet Camera QND-7080R: Wisenet Q 4 megapixel IR dome camera XNO-6120R/FNP: Wisenet X ANPR camera

Unlike private sectors, the government-run offices or buildings are the places where people constantly visit for specific purposes, making these official institutions easily become a target for tempted malicious attack by people who might possess strong and negative emotions toward the governments. Despite the fact that these buildings are often guarded with more security staff with arms, it is even more than necessary to set up a solid surveillance system to proactively safeguard the public and its assets. Surveon provides government solutions with product lines including weatherproof cameras with excellent image quality, patent RAID NVRs with spare drive protection, and feature-rich VMS with post VA search. These powerful solutions enable the governments to protect people from most of the threats. Weatherproof cameras with smart WDR Surveon cameras secure the outer spaces of government building with IK10 vandal proof and IP66-rated weatherproof housingTo build a reliable security system for governments, SIs might encounter some challenges such as harsh outdoor conditions and data protection of recorded video. Under these circumstances, Surveon cameras secure the outer spaces of government building like parking lot with IK10 vandal proof and IP66-rated weatherproof housing, giving partners the most reliable outdoor-use option. Moreover, all of Surveon cameras provide excellent image quality with smart WDR, allowing the security guards to recognise crucial details such as license plates even under lighting contrast and prevent any suspicious vehicle from entering. Patent RAID NVR with data protection To avoid the loss of confidential data from surveillance system, the data protection of recorded video is particularly important in terms of planning for government security. Featuring patent RAID function with spare drive data protection, Surveon NVRs provide reliable performance with zero video loss. Featuring patent RAID function with spare drive data protection, Surveon NVRs provide reliable performance with zero video lossBesides, its client-server architecture can offer high I/O, large capacities, and overall system stability. To quickly identify useful information and relative footage from hundreds of hours of video recording, Surveon designs Post VA Search, an efficient management tool, reducing the time and efforts of management staff, making the surveillance system more efficient. Enhancing security system Surveon government solutions have been successfully safeguarded the customs building in Bolivia, the post offices in Cairo, and the border checkpoint in Turkey. “Surveon provides the best C/P value solutions for the customs and improves its whole security system with high-reliability products. We are satisfied with the result and I’m sure we will keep choosing Surveon’s solutions in the future projects,” said VisionLine, Surveon’s major partner in Bolivia. Surveon is dedicated to offering a variety of end-to-end video surveillance solutions catering to different vertical applications, giving partners reliable options for their projects.

Cosmo Music was established in Richmond Hill, Ontario, Canada in 1968. Its current 56,000 sq ft store opened in 2008, making it the largest music instrument store in North America. It is also home to the Cosmopolitan Music Hall venue. Needing to replace a 20-year-old analogue video system, Cosmo Music Vice President and COO Rudi Brouwers, started researching modern video management software (VMS). Initially he intended to purchase IP cameras and a basic VMS with the ability to record and playback. But Brouwers soon learned of the vast capabilities of modern systems. He turned his focus to finding one that went beyond basic video management to offer business intelligence. Identify suspicious customers Brouwers ultimately decided on Axis cameras and Senstar’s Symphony VMS with its Face Recognition analytic In particular, he was interested in face recognition, which would enable Cosmo Music to identify suspicious customers to prevent shoplifting. Working with integrator Northern Alarm Protection Ltd. (NAP), Brouwers looked at a number of different systems, and ultimately decided on Axis cameras and Senstar’s Symphony VMS with its Face Recognition analytic. “I was sold on Symphony when I got to actually use it,” said Brouwers. “It floored me how easy it is to work, how straightforward it is. It is so user friendly it is unbelievable.” Brouwers likes several of Symphony’s core features, including: the ability to save video for up to six months (he had been hoping for 90 days) customisation options (for example, recording only when motion is detected) ability to bookmark video the mobile app, which lets users connect to Symphony via a smartphone or tablet to view and playback video, control pan-tilt-zoom (PTZ) cameras, manage I/O devices, receive alarm notifications, and more. Face recognition analytic Before implementing Senstar’s Face Recognition video analytic, when a suspicious customer was identified through video surveillance, Brouwers would screen capture an image, email it to staff, and ask them to keep an eye out for that person. With Senstar’s Face Recognition video analytic, Brouwers can flag suspicious customers in Symphony. When that person enters the store again, Brouwers is automatically notified. One of our staff had a full beard one day and it was shaved off the next day and the system still picked him up" Brouwers tested the analytic thoroughly and was amazed by its capabilities. “One of our staff had a full beard one day and it was shaved off the next day and the system still picked him up,” said Mr. Brouwers. “That’s what sold me on it.” Symphony and the Face Recognition analytic, deployed on Senstar’s R-Series network video recorder (NVR) hardware, have been running at Cosmo Music since April 2018 and Brouwers couldn’t be happier. Business intelligence applications “It’s everything I dreamed of and more,” he said. From an integrator perspective, NAP, who had significant VMS experience but never used Symphony, thinks the product is a great option for business intelligence applications. “Symphony is the right fit for any application that requires enhanced security such as analytics. It’s superior to many other systems out there,” said NAP President and CEO Dave Koziel. “From a deliver what is promised standpoint, it’s 12 out of 10 on the scale.” Senstar’s Face Recognition analytic adds an additional layer of security to any video surveillance deployment Identify known and unknown individuals Create allow and deny lists, and be alerted when someone on that list is identified Save time and resources with a robust search functionality that lets users look for registered and unknown people in video Search across multiple cameras, and filter search results by match score or date and time Two-factor authentication processes for access control applications

Vega Systems Inc. has announced that their Redundancy Management Framework (RMF) software has begun operations at a prominent airport in the Middle East. The airport surveillance software plugin for Milestone XProtect enhances video security. Typically, without the software system, video surveillance down-times at critical infrastructure locations have the potential to create security loopholes. Vega Systems' RMF reduces live video disruption to milliseconds during server failure episodes while simultaneously providing uninterrupted access to all archived footage. This, along with other beneficial features, mitigates the impact of server failures on security. Vega Systems' RMF RMF is a novel, few-to-all approach towards enhancing XProtect Recording Server Redundancy through dual recording. A few redundant servers can handle concurrent failures of all primary servers. Offering a live view recovery almost instantaneously following the recording server failure, the system works two orders of magnitude faster than fail-over recording. RMF is a result of collaboration between Vega Systems Inc in San Jose, California, Sunjin Infotech based in Seoul, South Korea, and Milestone Systems' Middle East offices. The product is a plug-in framework for the Canon subsidiary Milestone Systems' XProtect software.

Brazilian infrastructure company Companhia Energética de Pernambuco (CELPE) is the main supplier of electricity in the country’s Northeastern state of Pernambuco. Headquartered in the state capital Recife, one of the most important economic and urban hubs in the country, CELPE serves a population of more than 8,8 million inhabitants in the 184 municipalities of Pernambuco. As part of the Brazilian government’s commitment to clean energy, the CELPE grid also contains several hydropower plants at rivers across the state. Detecting and deterring power thefts Providing electricity to private customers and industrial clients in the expansive region requires a 136,762 kilometers distribution network and 4,386 kilometers of transmission lines. As critical parts of the power infrastructure, CELPE operates 240 substations across Pernambuco. But as most of these stations are located in remote areas, the last few years saw an alarming increase of vandalism and theft of expensive power cables. Looking to safeguard its vital infrastructure, CELPE needed an integrated security solution that achieved three goals: firstly, keep out criminals and alert police upon security breaches. Secondly, provide seamless access control for the 300 maintenance teams in the field. And thirdly, connect fire alarm, communications, and voice evacuation on an integrated system that allows for remote management from CELPE headquarters. Bosch video security and intrusion detection systems  For video security, Bosch installed its AUTODOME IP starlight 7000 HD cameras, integrated via the Bosch Video Management System (BVMS) As a one-stop solutions provider, Bosch won the contract for equipping sixteen substations with video security systems, access control, communications, fire alarm and voice evacuation as well as intrusion alarm connected on the Building Integration System (BIS). For video security, Bosch installed its AUTODOME IP starlight 7000 HD cameras, integrated via the Bosch Video Management System (BVMS). The fire alarm revolves around smoke and heat detectors, while for voice alarm and evacuation, Plena Mixer Amplifiers are connected to driver loudspeakers. All systems and cameras are monitored by security personnel at the company’s control center in Recife. IP cameras with built-in video analytics For added security, selected cameras feature built-in video analytics to automatically set off intruder alarms and alert authorities. The system also fulfills the key customer requirement for remote management via the management system BIS (Building Integration System), including administration of user credentials and access rights for the 300 maintenance teams serving various substation sites. Successfully installed at sixteen stations in Pernambuco, the Bosch solution has proven to be an asset for CELPE and its personnel. Aside from safeguarding valuable infrastructure against criminals, the system has also streamlined communications among the service teams in the region by including elements such as conferencing and automatic alerts for fires and intrusions through a messenger system. The remote management of user access rights at the substations has enhanced the overall service level and prevented security breaches. Satisfied with the end-to-end solution, CELPE has now commissioned Bosch to equip approximately 240 electrical substations over the next years.

To succeed in business, one must be brilliant at one thing. In many cases it’s a skill, such as art, coding, engineering or design. Or that one brilliant attribute can also be a personality trait or a business process. No business will be successful unless it is at least adequate, and preferably superb, in product development, sales, and customer engagement - not to mention finance, planning, marketing and recruiting.  Too many VMS producers are trying to do all these things themselves when they should be doubling up on what they are best at and leveraging the rest. It is a new mindset. Instead of obsessing about which ‘me-too’ product to supply, software producers could make their first priority finding complementary and compatible partners. Developing a partnership ecosystem One partner might see the opportunity to sell a solution. Another partner might know a better way to distribute a product. A third partner might provide the vertical expertise to get the customer a perfectly tailored solution. By leveraging partners and developing a partner ecosystem, a company will tend to have more unique offerings and the ability to execute faster in an ever-changing world. All this additional partner horsepower is still no guarantee a company will succeed but partnerships will also give a company a feedback channel.  Many stand-alone companies plod along, never quite failing, but never getting better either. Partners are less likely to tolerate business limbo. They will be quick to utilise great products, and less wedded to the concept if it doesn’t prove out. Because the partners are in close contact with the market, they are the first responders to changing or developing needs. This is why a company should listen very closely to their partners: They are the feet on the street and the ears to the beat! Open platform matters Producing software takes time, and producing great software takes even longer All of this is not possible, however, if a company produces closed platform software. This is software whose functions can only be changed by the original developers. Producing software takes time, and producing great software takes even longer. This means low agility. The partners might identify great opportunities, but before the closed platform software producer can react, the opportunities might be gone - or worse, be grabbed by competitors. The slow reaction capabilities of closed platform providers will frustrate partners and may lead to the worst of all complications in a partnership: distrust. Add-on modules and intrinsic scripting When the products are based on an open platform, however, they are adaptable. Then the partners have the ability to change the solution through the open software architecture. Not by changing the basic code (that would be open source) but by add-on modules and intrinsic scripting abilities. Total integrated solution Open platform means that the partner can easily extend and enhance the software into a total integrated solution Open platform means that the partner can easily extend and enhance the software into a total integrated solution to fulfill the customer’s needs with the minimum of effort. This gives agility, and agility means fast go-to-market abilities. Just what is needed in this fast-moving world. There are some important things to note here. The ways to extend and enhance the software have to be easy and well documented. The partners must have access to training and knowledge sharing. (It does not help to have a system for extending the capabilities of the software if the partners have to guess at the process and the documentation is rudimentary.) Open access is key It is important that the business philosophy is based on openness, giving the partners full access to all relevant information. And openness is a two-way street: By being open for your partners, you also have to be open about their business. A partner might be able to develop a highly sophisticated solution but be unable to market the solution. By building a catalogue of partner solutions easily accessible to customers, openness extends to ensure open access to the partners. Openness is not something a business can just tack on to their approach. It has to be in the DNA of the business from the start. In a Harvard Business Review article entitled ‘Predators and Prey: A new ecology of competition,’ JF Moore says: “A business ecosystem, like its biological counterpart, gradually moves from a random collection of elements to a more structured community.” Structured business ecosystem Milestone has seen this progression within the company's ecosystem Milestone has seen this progression within the company's ecosystem. They introduced training and certification requirements as part of the partnership success structure, ensuring knowledge is shared and also used in a way that is most mutually beneficial for all involved. Moore also writes: “Every business ecosystem develops in four distinct stages: birth, expansion, leadership and self-renewal.” At present, Milestone and its partners are entering into the ‘leadership’ stage, where video enabling is creating opportunities beyond those offered by a traditional video surveillance system, and into areas that provide additional business benefits to our customers. Video enabling “A leader must emerge in the ecosystem,” Moore says, “to initiate a process of rapid, ongoing improvement that draws the entire community toward a grander future.” This is the role Milestone has played in leading the industry towards the video enabling phase and redefining the industry’s expectations of what a surveillance system is capable of. In the article, Moore underlines that “executives whose horizons are bounded by the traditional industry perspectives will find themselves missing the real challenges and opportunities that face their companies.” Getting connected Connectors are those people with a wide range of contacts across different social circles In his book The Tipping Point, Malcolm Gladwell describes what he calls ‘The Law of the Few,’ which says: "The success of any kind of social epidemic is heavily dependent on the involvement of people with a particular and rare set of social gifts." This is based on the 80/20 principal, “which is the idea that in any situation roughly 80 percent of the 'work' will be done by 20 percent of the participants." He goes on to identify three types of people with these gifts: Salesmen, who are skilled in persuasion and negotiation; Mavens, who collect and disseminate useful information; and Connectors. Connectors are those people with a wide range of contacts across different social circles who can make introductions and create links between otherwise disparate individuals. Milestone, key connector in physical security industry In the wider scheme of things, Milestone effectively acts as a ‘Connector’ in the business ecosystem and in the overall physical security industry. Milestone brings together companies who are brilliant in their respective fields and make it easy for them to work together to create a valuable solution for the customer. The company provides the environment for that to occur and work closely with them to ensure that the end result is useful and effective. At Milestone, partners realised that significant investments in education and training was required to create the demand for the company's products and solutions that the conservative physical security industry required. The value of partnership was learnt and the ‘open’ approach adopted, which was a central part of the thinking behind our software. Adopting the Scandinavian management model Milestone effectively acts as a ‘Connector’ in the business ecosystem and in the overall physical security industry Milestone extended this approach to the entire business model, creating the ecosystem that has been the driving force for success. And while the company embraced the best of the Scandinavian management model, its inclusiveness and encouragement of creativity, they still needed to have the courage to make changes to the business, changes which would ensure the best possible position to take on whatever challenges the future might hold.  Milestone partner ecosystem Milestone have always worked in a partner-driven business mode. The company from the start was designed to be open and partner oriented. The Milestone partner ecosystem is a fundamental part of its mindset and daily operations. It is one of the major reasons for getting the company to the position where it is today. To be in a company without the partner component would be like cutting the internet and phone cables while reverting to telex and written paper letters! The company would be developing products in the dark, not knowing the demand. Open business world Today, Milestone's partners are delivering optimal solutions to mutual customers, building a better and open business world with video as a business enhancer. All thanks to the company's open platform and community approach. To have a flourishing partner ecosystem, one must think not as a corporation but in human terms. Because companies don’t think, humans do. In all senses of the word, there is one thing that will contribute more to the success of a partnership than anything else; 'Give before hoping to receive'.