Video management software

ACRE companies Vanderbilt, ComNet and Open Options are gearing up toward an exciting Intersec show that will highlight the collective experience and depth of solutions available from the ACRE portfolio. Key features on display will focus on the ACRE brand’s strength in cloud solutions, open platforms, smart integrations and cybersecurity. Core to this message will be the award-winning cloud-based solutions, SPC Connect and ACT365. ACT365 is Vanderbilt's platform for access control and video management. SPC Connect is a hosted cloud-based solution designed specifically for installers to monitor, manage and maintain SPC panels remotely from any location. Cybersecurity Protection Both these solutions have won a wealth of trophies between them such as Benchmark Innovation, GIT Security, PSI Premier and Detektor International awards. Designed to excel in several sectors, both have earned stripes and praise for excellence in banking and retail in particular. Vanderbilt SPC intrusion system is also known for its cybersecurity protections  The Vanderbilt SPC intrusion system is also known for its cybersecurity protections and the bespoke communication platform, FlexC, that was built from the ground up with cybersecurity in mind. Open access control platforms ACT Enterprise and SiPass integrated (a product made by Siemens AG) will also be available for demonstrations. Both access control platforms are renowned for their integrations. ACT Enterprise integrates with Vanderbilt’s SPC, as well as world-renowned brands like Milestone, Hikvision and KONE to name a few. Most recently, Bluetooth Low Energy readers and Biometric fingerprint readers have been released by Vanderbilt in conjunction with ACT Enterprise 2.10. User-centric SiPass Integration SiPass integrated, a powerful open access control management software, scales from small to large, complex deployments. The user-centric design of SiPass delivers ease of operation and maintenance, with self-explanatory and straightforward menu structures and buttons. Another striking feature is its ability to replace traditional keycards with Android and iOS mobile devices, or wearables like Apple Watch and Android Wear. This feature addresses the game-changing shift toward smartphone technology. ComNet will also highlight their specialty in the transmission and networking aspect of data, video and audio, and their solutions’ ability to work seamlessly across any of the three standard communications media, as well as in multiple network architectures. All ComNet products come with a lifetime warranty and “Made in the USA” quality, making ComNet an excellent choice for all single-source solutions for any transmission product needs. DNA Fusion access control software DNA Fusion, seamlessly connects with security technologies — including video, biometrics Open Options will join their ACRE sister-companies, making their debut at Intersec, to showcase their powerful DNA Fusion access control software, as well as their Mercury-based hardware. In addition, Open Options plans to highlight exciting integrations, such as video management software from Milestone, XProtect. Open Options has been a pioneer in the open platform community focused on helping customers improve security by building trust through the most connected experience. Today, the company continues to be a provider of innovative access control solutions with the experienced, highly qualified service and support teams in the industry, providing access that connects. Open Options’ flagship access control platform, DNA Fusion, seamlessly connects with security technologies — including video, biometrics, wireless locks and more — to provide customers with a best-in-class security solution. Intersec Dubai takes place January 19-21, 2020. One can visit the ACRE companies at StandS1 C19.

VuWall, global provider of video wall control and AV network management solutions, has announced an update to its flagship video wall control and collaboration platform, VuWall2. New enhancements to the powerful software solution include coloured borders and colour detection, support for the Milestone XProtect unified security platform, further integration with the IHSE Draco tera matrix, and extended KVM support of IP sources. VuWall2 solution "A control room must be a highly flexible environment where end users can monitor multiple streams of information efficiently and effectively in order to make critical decisions quickly and accurately," said Paul Vander Plaetse, CEO. New features enable unattended operator stations to remain under 24/7 surveillance He adds, "This update to VuWall2 is part of our commitment to ensure our customers work as optimally as possible. Each of these enhancements serves to make the integration and operation process seamless, which is key when there's an ever-increasing number of equipment, data streams, and sources needed to support real-time decision-making." Coloured borders for fire alarm and intrusion detection VuWall2 boosts operational awareness and productivity with new coloured borders around windows that are automatically triggered by events such as intrusion detection or fire alarms. The borders' width and colours are configurable and can even be enhanced with a flashing effect, increasing operator responsiveness. Furthering the platform's automation and awareness capabilities, the software also includes a colour-detection feature that triggers a new layout on the video wall after a colour change has occurred in a specific pixel location on a source computer running process-control applications. This enables unattended operator stations to remain under 24/7 surveillance. Customisable VuStation taskbar VuWall2 also introduces a customisable taskbar that facilitates common operations directly on a video wall, including opening and closing windows, launching layouts, and running preset commands. The new VuWall2 release includes upgraded support for its Milestone XProtect plug-in (Smart Client 2019 R1 and R2) In crisis situations where operators need to be able to visualise content ad hoc, the task bar allows them to display any content directly from the touch video wall or from the central keyboard and mouse of the video wall processor. By putting critical information at users' fingertips, it improves the productivity of control room operators. Milestone XProtect software support As part of the company's commitment to supporting third-party video management software solutions, the new VuWall2 release includes upgraded support for its Milestone XProtect plug-in (Smart Client 2019 R1 and R2). Originally released a year ago, VuWall's innovative Milestone plug-in enables security system builders to integrate VuScape processors into their ecosystem to simultaneously visualise all Milestone streams along with other sources on the video wall. The plug-in also allows security operators to manage the video wall directly from the Milestone interface. This builds upon VuWall's effort to offer customers a comprehensive and elegant approach to security and surveillance, which also includes a complete integrated solution with Genetec Security Center. Full KVM control VuStream content can be controlled from anywhere on the network The new VuWall2 software release features additional support for IHSE's Draco tera matrix switch. VuWall released its first integration with IHSE in April 2019, which made it possible for users to control and visualise all matrix sources on a video wall. In addition to intuitively routing the IHSE inputs directly to the video wall, operators now have the capability of routing the related USB feeds, bringing full KVM control to the video wall. Further expanding the platform's KVM capabilities, VuWall2 now facilitates the control of IP sources, namely VuStream low-latency 4K HDMI encoders. VuWall2 previously allowed HDMI sources to be controlled on a video wall using the VuWall KM Module. Future-proofing video wall processing Now with full KVM functionality, VuStream content can be controlled from anywhere on the network via a video wall or personal video wall controller. This additional KVM capability increases the platform's flexibility, accommodating the evolution from AV to IP and future-proofing video wall processing.

Hanwha Techwin has introduced a significantly updated version of its Wisenet WAVE Video Management Software (VMS) platform. Packed with a long list of new features designed to improve the user experience, interoperability and cyber security, Wisenet WAVE 4.0 has an enhanced system architecture which ensures high availability and supports scalable deployments by allowing up to 100 servers to be merged into a single system. Queue management analytics Wisenet WAVE 4.0 enables systems registered on WAVE Sync to be merged from an online dashboard Wisenet WAVE 4.0 enables systems registered on WAVE Sync to be merged from an online dashboard, which eliminates the need to configure port-forwarding for remote merges. A comprehensive update of the Wisenet WAVE user interface includes a revamp of the notifications panel which now includes tabs for motion detection, bookmarks, events and objects, as well as quick and easy ways to search and filter each respective tab. A new ‘Layout-as-an-Action’ feature enables a predefined screen layout to be automatically opened when an event occurs, whilst WAVE 4.0 now offers support for queue management analytics running on Wisenet cameras, as well as shock detection on Wisenet X Plus series cameras and temperature change detection on Wisenet thermal cameras. Wearable cameras and drones Management of the latest generation of Wisenet cameras has also been improved, providing the ability for operators to remotely control PTZ and focus functions of Wisenet models equipped with motorised varifocal lenses. Operators can now import offline video files captured by action cameras, wearable cameras and drones. By associating them as a virtual camera, they can be managed in the same way as video captured by any other cameras which are connected to a system. Wisenet WAVE 4.0 is configurable to ensure the system only uses HTTPS and encrypts video traffic For high security applications, Wisenet WAVE 4.0 is configurable to ensure the system only uses HTTPS and encrypts video traffic, whilst a password protection option has been added for .nov and .exe formats. Metadata SDK and Plugins - A new software development kit (SDK) available in support of WAVE 4.0 enables rapid integration of intelligent third-party systems and devices. Video surveillance systems It includes a comprehensive feature set designed for any third-party system or application, including artificial intelligence (AI) and deep learning driven computer vision applications, focused on object recognition and automation. Using the Metadata SDK, developers can create Plugins which take advantage of key new features, including metadata search by attributes, time interval or region of interest, object overlays on live video and playback and camera-specific video analytics settings. Commenting on the launch of WAVE 4.0, Uri Guterman, Head of Product & Marketing for Hanwha Techwin Europe, said: “The new features are intended to further assist users to achieve maximum benefit from their video surveillance systems, whilst the availability of the SDK ensures that WAVE is future proof in terms of enabling users to take advantage of emerging technologies such as AI.”

Genetec Inc., global technology provider of unified security, public safety, operations, and business intelligence has announced the new camera registry module for Genetec Clearance, a digital evidence management system that facilitates collaboration between public safety agencies, corporate security departments, businesses, and the public. Video evidence is an invaluable tool to help investigators review events and solve crimes. However, the process of retrieving recorded evidence from surveillance cameras deployed by cities and private businesses located nearby an incident is cumbersome and time-consuming. This can lead to delays in an investigation and increase the risk of evidence being missed. Genetec Clearance camera registry module The new camera registry module in Genetec Clearance simplifies the video request process and improves collaboration between businesses and public safety agencies. Organisations can share a registry of the cameras they’ve deployed —including surveillance cameras, body cameras, and on-board recorders from different manufacturers— to allow authorised users to rapidly identify cameras of interest and request video to assist in an investigation. The ability for administrators to customise request forms and their required approval workflow also ensures protocols are followed when releasing video to a requesting party. Once a request is approved, encrypted recordings can automatically be sent to an authorised investigation, while also maintaining the chain of evidence. Compatibility with varied video codecs The technology allows organisations to maximise the use of their staffing" Genetec Clearance supports a variety of video codecs, so recipients can easily review recordings from a web browser without having to download and install a separate video player. “The Genetec Clearance camera registry allows organisations to reduce the time to fulfill access requests and share video evidence between stakeholders operating across different systems, departments, and jurisdictions,” said Erick Ceresato, Genetec Product Manager. Fast access to video evidence Erick further said, “The technology allows organisations to maximise the use of their staffing and provides investigators faster access to evidence to help enhance their response, and focus on public safety within their communities.”

Digital Watchdog®, the industry pioneer in digital recorders, surveillance cameras and related management software, announces the release of DW Spectrum® IPVMS v4.0. The latest version delivers many new and important features, including virtual offline cameras, failover for storage and secure video export with updated user experience and even more intuitive interface. “This release opens a world of new opportunities. From the increased scalability and enhanced security to streamlined user enhancements and cloud capabilities.” said Patrick Kelly, Director of IP Video Solutions, DW®. “It includes a whole new SDK for rapid integration of 3rd party devices designed for AI and deep-learning driven computer vision applications. While at the same time introducing a new framework to integrate dozens of 3rd party devices. We are excited to share these new opportunities with our DW partners.” New features include H.265 for ONVIF devices. Layout-as-an-action - a predefined layout can be opened when an event occurs. Secure export - .exe, .nov exported files can be protected by a password. Failover on storage failure - failover now also occurs when all designated storage drives fail on a server. Virtual camera - users can now import offline video files (wearable cameras, action cams, drones, etc.), into archive and associate with a virtual camera, which can be used like other cameras in a system. RTSP / HTTP dual-stream support - users can now add two streams when creating an RTSP/HTTP camera which enables dual streaming and adaptive scaling. When a secondary stream is added, the primary stream also becomes modifiable. Webcam support - webcams (built-in and USB) are now supported. Great for demos, operator response recording and more. Metadata SDK and plugins - a software development kit (SDK) for rapid integration of intelligent 3rd party systems and devices. Includes a comprehensive feature set designed for AI and deep learning-driven computer vision applications, focused on object recognition and automation. Encrypted Video and HTTPS Communications. C2P integration - Convergence to Pixels (aka C2P), integrates a wide variety of 3rd party solutions. Custom watermark over videos DW Cloud™ connected systems can now be merged together. Redesigned system update process. Updates to the desktop client user interface - comprehensive revamp of UI / UX for improved usability. Action parameters placeholders for the “Do HTTP request” action - source, caption or description placeholders can be added to the HTTP POST request body to be automatically replaced by the corresponding values from generic event query parameters. Desktop client CLI launch - the desktop client can be launched with a command line parameter to define the initial layout. This allows programming pop-up like behaviour. Freely distributed DW Spectrum® client software DW Spectrum® IPVMS is accessed with the freely distributed DW Spectrum® client software (Windows®/Linux®/Mac®), the DW® Cloud™ web client from all leading web browsers (Google® Chrome, Firefox®, Internet Explorer®, Safari® and Opera®), as well as the free DW Spectrum® mobile app for iOS and Android devices. The DW Spectrum® IPVMS server software is included with pre-configured DW Blackjack® NVR servers and MEGApix® CaaS™ edge cameras or it can be installed on third-party Windows® or Ubuntu® Linux-based systems. DW Spectrum® IPVMS updates automatically in systems where previous v3 software is already installed.

VuWall, a pioneer in video wall control and AV network management, announced new engineering and sales hires in the United States. Francisco Provencio has been appointed application engineer while Christian Cooper joins as account manager for the East Coast. These new positions will provide additional resources for customers throughout the U.S. as VuWall continues to grow globally. Currently, VuWall has more than 1000 deployments in over 45 countries, with more than 200 in the U.S. alone. As this number continues to grow, expanding the U.S. service and sales support team is a critical step toward healthy growth for the company. This is a continuation in overall North American corporate strategy, as earlier in the year, VuWall added resources to its marketing and inside sales teams at its Canadian headquarters. "As the demand for agile and scalable video wall and control room systems increases rapidly, VuWall has become the chosen solution provider for many installations in the U.S.," said Paul Vander Plaetse, CEO. Supporting AV integrators We strive to help our customers make informed decisions in their control room projects." "Building a solid American team will make it easier to help our customers achieve a superior visualisation experience. Francisco and Christian have years of expertise that will ensure customers are well supported in every step of the design and deployment process.", he adds. Provencio, based in Atlanta, Georgia, has more than 10 years of international experience in the AV industry — specialising in control rooms — having held both technical engineering and sales roles. In this new position, Provencio will focus on the U.S. market, supporting AV integrators and consultants with project designs, technical drawings, and on-site or remote customer demos. Cooper, based in Miami, Florida, is a seasoned AV sales manager with broad experience and technical expertise in control rooms, display walls, and digital signage for utility companies, emergency operation centers, traffic management centers, and other critical infrastructure industries. Prior to joining VuWall, he served as regional sales manager for Mitsubishi Electric. Cooper will focus on supporting integrators, consultants, and end users with their video wall projects. "We are thrilled to have Francisco and Christian join our team. In addition to being an excellent fit with the VuWall culture, bringing them on board is perfectly aligned with our consultative approach to sales," says Maryse Montagne, sales director of North America at VuWall. "Their technical expertise was a critical part in our selection process as we strive to help our customers make informed decisions in their control room projects."

There’s almost no installation that goes 100-percent smoothly in the field of video surveillance. Unexpected issues routinely arise that can increase time on the job, cost of the project and frustration. Manufacturers work on the product side to help ensure their products are easy to install and – when troublesome situations do arise – are flexible enough for installers to quickly find a remedy. Importance of ease of installation Ease of installation is a very important part of the project to the system integrator because the cost of labour is variable  Ease of installation is a very important part of the project to the system integrator because the cost of labour is variable and can be very expensive. In some cases, the cost of labour to install a camera can be more than the cost of the camera! If labour costs are high – or are more expensive than a system integrator planned – they can lose a great deal of money on a project. If a cautious system integrator includes too high of an estimate for labour in a project bid, his overall bid will to high and it could cost him the project. The easier the camera is to install, the lower the labour cost, subsequently achieving higher savings for end-users. Hence it is essential that camera manufacturers develop products that are easy to install or are flexible in the field for system integrators and installers who know that time is money. Enterprise projects can involve thousands of cameras installed Simplifying installation of cameras Camera installation typically involves an electrician, the camera installer and the person who configures the VMS (Video Management Software). Of course, one person can play all three roles, and in many cases, does, but enterprise projects can involve dozens, hundreds or even thousands of cameras with teams of individuals involved in an installation. The electrician runs conduit with an electrical or PoE (Power over Ethernet) connection to the housing or the backplate of the camera; the installer then installs the camera at that location, hooking it up to power; and then a configurator adds cameras to the network and makes adjustments – renaming the camera, setting the frame rate, enabling WDR (Wide Dynamic Range), and the like. When it’s a project that involves different players for any of these functions, there is the potential for a bottleneck and delay in project completion. And if a system integrator is paying an electrician, installer and software configurator – and they are all three on site waiting for each other to finish – that’s a system integrator’s worst-case scenario. Enhancement through modular cameras Video surveillance camera manufacturers like Hanwha Techwin are producing products that take different roles Video surveillance camera manufacturers like Hanwha Techwin are producing products that take the different roles of electrician, installer and configurator into consideration, allowing them to complete their tasks independently. With a focus on modular design which includes a USB dongle, a device manager, magnetic module and included accessories, the Wisenet X series Plus is one of the fastest cameras to install, service and upgrade – saving installers time and money. Wisenet X series Plus cameras have a detachable camera module that utilise magnets to lock into the housing for instant configuration. Electricians can run conduit with a single PoE connection to the back plate/housing while the configurator is working on configuring the camera module, allowing security professionals to later snap the camera into place in just minutes. The VMS configurator can then come and add the cameras to the network and program their functionality. Modular cameras offer flexibility  In the past, an end user might determine after the camera is installed that there aren’t enough pixels on target, or they need certain different functions like video analytics for example, resulting in the time-consuming replacement of the entire camera. With modular-designed cameras, the camera module can be swapped with a new one without having to focus or replace the camera – even to change the resolution or field of view, also Wisenet X series Plus has optional PTRZ modules that can be remotely adjusted to the field of view and the position of the camera lens. Making camera adjustments in the field is also now easier and perhaps even safer. Installers have been known to climb a ladder and juggle a bulky laptop to access the network to be able to see video of how the camera is positioned. Or they’ve had to use analogue video output to view the video feed on a separate monitor which provides the field of view, but not megapixel quality. Using a smartphone, the installer can wirelessly see full and not cropped quality video directly from the camera Wisenet X series Plus cameras have a USB port that allows installers to connect it to a small dongle that converts the camera to a Wi-Fi device. Using a smartphone, the installer can wirelessly see full and not cropped quality video directly from the camera. It’s a much easier way to evaluate video while at the camera. Eliminating the second person looking at live view on a computer guiding through a cellphone to the installer to accurately point the camera to the proper position. If system integrators can do some of the legwork prior to even getting on site, it can reduce cost and improve efficiency. Imagine having 300 cameras ready to send to a project site. To configure those cameras, a system integrator has to take each camera out of the box, plug each into a switch, configure it, take it off of the switch and put it back in the box. To improve this process, camera manufacturers have now developed packaging that provides access to the camera port without even having to remove it from the box. It’s an innovative solution that saves time. Modular cameras have optional PTRZ modules that can be remotely adjusted to the field of view Software programs help in enhancing installation Whether it’s a one-man show or a team of electricians, installers and configurators, software programs can greatly enhance the installation process. Device managers are important tools in adding multiple cameras to a project. Using that 300-camera project, for example, it’s easier when a manufacturer has a device manager that allows the mass programming and configuration of cameras. Adding 300 cameras one by one is time consuming and leaves room for error when making so many multiple entries. A device manager should be able to scan the network and locate its devices, allowing them to be grouped, configured and much more. Every video surveillance camera project is going to have its ups and downs. But camera manufacturers can do their part in the production process to address the many issues known to slow down progress. It’s impressive that many are taking the lead in producing innovations like modular camera design, flexibility in the field and accessible packaging that can truly reduce installation cost and improve efficiency.

For those of you old enough to remember, video matrix switchers were once the heyday of surveillance camera control. These cumbersome antiques were at the heart of every major video surveillance system (CCTV at the time) in premier gaming properties, government installations and corporate industrial complexes. They required more physical labour to construct and configure than perhaps the pyramids – maybe not – but you get the picture. And then digital video made its way in to the market and everything changed, transforming the physical demands for camera control and management from a hardware-centric to a software driven process. We’ve come a long way in a few short years, and the borders that once defined IT and security continue to diminish, if not disappear completely There’s no doubt that this migration also presented significant challenges as many security professionals often struggled with all things IT and software programming being one of the industry’s soft spots. Fortunately, we’ve come a long way in a few short years, and the borders that once defined IT and security continue to diminish, if not disappear completely. However, the complexities of today’s VMS functionality can be intimidating for anyone tasked with installing one of these systems given all of the user-defined options available from the simplest camera sequencing and bandwidth allocations to mobile management and enterprise level integration. This is where truly advanced VMS solutions need to shine on both the operations and the design/build sides of the equation. Smart VMS design There are more solutions products labelled “VMS solutions” out there than ever before. The issue is the fact that many of these “solutions” really don’t fall into the category of a true VMS by today’s standards but offer basic camera and NVR control. No doubt that there is a place for such software programs in the market. However, VMS solutions from the likes of OnSSI and other industry-leading companies offer distinct and superior management and control capabilities for demanding security and business intelligence applications. Perhaps of equal importance, these top-tier VMS solutions incorporate provisions for installers, so they have a clear and easier implementation path. OnSSI offers VMS solutions with smart camera drivers Here are seven attributes that can assist with the design and implementation of an advanced VMS solution: 1) Open architecture platform We need the ability to easily integrate with other systems and scale for future developments and physical system growth The ability to easily integrate with other systems and scale for future developments and physical system growth is largely dependent on a systems platform architecture. Here’s where VMS solutions with open architecture provide a distinct advantage. Open-architecture solutions expand functionality by facilitating greater integration between multiple systems and components. This not only makes VMS solutions with open architecture easier to implement, it makes them extremely cost-efficient by eliminating the need for proprietary solutions. Open architecture systems also provide adherence to industry standards such as ONVIF and PSIA, as well as compression formats such as H.265 and MJPEG, and help ensure system integration and support of an extensive range of manufacturers’ cameras and off-the-shelf hardware. Be wary of VMS solutions with limited camera manufacturer support. 2) Simple licensing processes and pricing Camera licenses and pricing is always a touchy subject, as any misunderstanding of a specific VMS solutions’ licensing terms can prove to be costly after the fact. And it often seems that some VMS suppliers have gone to great lengths to complicate the process as to obscure actual Total Cost of Ownership (TCO). Perhaps the most direct, simple and straightforward camera licensing and pricing method is to have one license per IP address used by each camera/encoder on multi-channel devices. These should be perpetual licenses with no required annual fees or subscriptions. Additionally, the licensing agreement should be all inclusive without added fees for multiple clients, failover servers, active directory support, I/O devices, redundant management servers, technical support or security patches and updates. 3) Mixing and matching camera license types The ability to mix and match different camera license types within the same system helps facilitate a seamless and simple migration of new and pre-existing systems with minimal downtime or interruption in operation. The ability to mix and match camera licenses not only saves valuable design and installation time, it can provide considerable savings when integrating large, multi-tenant systems. Mix and match capabilities also allow system designers to apply specific feature sets to specific groups of cameras to best leverage functionality and budgets, as well as providing the flexibility to implement an on-site, virtual, or cloud-based VMS solution, without any additional cost. 4) Auto camera detection and configuration Another VMS set-up feature that eases the install process is the ability to forego device registrations or MAC address requirements Another VMS set-up feature that eases the install process is the ability to forego device registrations or MAC address requirements. This functionality allows installers to instantly locate cameras on the network and configure them centrally so they can easily replace older cameras while seamlessly retaining video recorded from them. The auto detection capability should also include the ability to detect and import CSV files, which can then be stored and used to configure camera templates for future camera installation profiles. 5) Smart camera driver technology VMS solutions with smart camera drivers offer valuable assistance during system implementation, and any time new cameras are added to the network or replace older models. Manufacturer-specific smart camera drivers expand the range of model-specific static drivers. Instead of storing the device’s information (codecs, resolutions, frame rates, etc.) statically, a VMS with smart camera drivers queries devices for their capabilities using the manufacturers’ proprietary protocol. All that is required for configuration is that the camera is available on the network. Smart camera drivers eliminate the need to wait for model-specific drivers or installation of driver packs, allowing for newly released cameras to be used immediately. Network security is an area where leading VMS suppliers like OnSSI have ramped up development efforts to stay ahead of hackers  6) Importance of network security Network Security is perhaps the greatest challenge faced by industry professionals today Network security is perhaps the greatest challenge faced by industry professionals today. This is an area where leading VMS suppliers like OnSSI have ramped up development efforts to stay ahead of hackers. New security developments to look for include TLS 1.2 encryption protocols for camera-to-server communications (SSL 3.0 supported for older cameras), as well as server-to-server communications. Additional safeguards to consider include: randomised video databases with no camera identification information to secure recorded data; support for Active Directory authentication; AES encryption between servers and clients; and AES encrypted exporting. 7) Automatic updates Regardless of the supplier you select for your VMS solution, they should be consistently providing new updates and security patches on a frequent if not regular basis. Keeping up with these updates can be a burden and are often overlooked leading to system failures and breeches. Advanced VMS solutions now feature automatic update service checks on a system-wide basis, eliminating the need to manually update individual servers and devices. This ensures that your VMS system always has the latest drivers, fixes and updates which assures overall security while reducing TCO. So next time you’re getting a demo of the latest and greatest VMS solution, remember to ask what it offers in terms of design and implementation tools. Half the battle with new technologies is getting them installed and working properly. Without the right tools to accomplish these critical first steps, all the functionality in the world will do you little good.

There’s a lot of excitement around artificial intelligence (AI) today – and rightly so. AI is shifting the modern landscape of security and surveillance and dramatically changing the way users interact with their security systems. But with all the talk of AI’s potential, you might be wondering: what problems does AI help solve today? The need for AI The fact is, today there are too many cameras and too much recorded video for security operators to keep pace with. On top of that, people have short attention spans. AI is a technology that doesn’t get bored and can analyse more video data than humans ever possibly could.AI is a technology that doesn’t get bored and can analyse more video data than humans ever possibly could It is designed to bring the most important events and insight to users’ attention, freeing them to do what they do best: make critical decisions. There are two areas where AI can have a significant impact on video surveillance today: search and focus of attention. Faster search Imagine using the internet today without a search engine. You would have to search through one webpage at a time, combing through all its contents, line-by-line, to hopefully find what you’re looking for. That is what most video surveillance search is like today: security operators scan hours of video from one camera at a time in the hope that they’ll find the critical event they need to investigate further. That’s where artificial intelligence comes in. The ability of AI to reduce hours of work to mere minutes is especially significant when we think about the gradual decline in human attention spans With AI, companies such as Avigilon are developing technologies that are designed to make video search as easy as searching the internet. Tools like Avigilon Appearance Search™ technology – a sophisticated deep learning AI video search engine – help operators quickly locate a specific person or vehicle of interest across all cameras within a site. When a security operator is provided with physical descriptions of a person involved in an event, this technology allows them to initiate a search by simply selecting certain descriptors, such as gender or clothing colour. During critical investigations, such as in the case of a missing or suspicious person, this technology is particularly helpful as it can use those descriptions to search for a person and, within seconds, find them across an entire site. Focused attention           The ability of AI to reduce hours of work to mere minutes is especially significant when we think about the gradual decline in human attention spans. Consider all the information a person is presented with on a given day. They don’t necessarily pay attention to everything because most of that information is irrelevant. Instead, they prioritise what is and is not important, often focusing only on information or events that are surprising or unusual. Security operators scan hours of video from one camera at a time in the hope that they’ll find the critical event they need to investigate further Now, consider how much information a security operator who watches tens, if not hundreds or thousands of surveillance cameras, is presented with daily. After just twenty minutes, their attention span significantly decreases, meaning most of that video is never watched and critical information may go undetected. By taking over the task of "watching" security video, AI technology can help focus operators’ attention on events that may need further investigation. As AI technology evolves, the rich metadata captured in surveillance video will add even more relevance to what operators are seeing For instance, technology like Avigilon™ Unusual Motion (UMD) uses AI to continuously learn what typical activity in a scene looks like and then detect and flag unusual events, adding a new level of automation to surveillance. This helps save time during an investigation by allowing operators to quickly search through large amounts of recorded video faster, automatically focusing their attention on the atypical events that may need further investigation, enabling them to more effectively answer the critical questions of who, what, where and when. As AI technology evolves, the rich metadata captured in surveillance video – like clothing colour, age or gender – will add even more relevance to what operators are seeing. This means that in addition to detecting unusual activities based on motion, this technology has the potential to guide operators’ attention to other “unusual” data that will help them more accurately verify and respond to a security event. The key to advanced security When integrated throughout a security system, AI technology has the potential to dramatically change security operations There’s no denying it, the role of AI in security today is transformative. AI-powered video management software is helping to reduce the amount of time spent on surveillance, making security operators more efficient and effective at their jobs. By removing the need to constantly watch video screens and automating the “detection” function of surveillance, AI technology allows operators to focus on what they do best: verifying and acting on critical events. This not only expedites forensic investigations but enables real-time event response, as well. When integrated throughout a security system, AI technology has the potential to dramatically change security operations. Just as high-definition imaging has become a quintessential feature of today’s surveillance cameras, the tremendous value of AI technology has positioned it as a core component of security systems today, and in the future.

Many venues are using access control, video surveillance systems, sensors, and additional hardware solutions as part of a broader security strategy. By utilising so many disparate systems, corporate security teams are left with information “silos” that create inefficiencies and hamper communication. This abundance of hardware has left teams with too much data or too many tools, to manage effectively. Armored Things offers a software solution. The company’s “spatial intelligence platform” currently collects more data than other security intelligence solutions, utilising a broader range of sources and fusing data together rather than integrating it. The platform currently focuses on taking in data from WiFi, access control, and video surveillance systems and applying machine learning to deliver customers features such as real-time predictive analytics to prevent incidents like bottlenecks or overcrowding. Spatial Intelligence is an approach to physical security that enables users to collect, manage, and interpret data in a single platform. Combine machine learning with data The term can best be used to describe how digital transformation has affected physical security. Spatial Intelligence in its infancy looked like video surveillance data combined with machine learning to produce video analytics. The spatial intelligence solutions of today can combine machine learning with data of any source, type, and size to deliver value across a large organisation, not just the security team, says the company. Armored Things’ Spatial Intelligence platform unifies data from information silos to support data-driven decisions around operations and security. By fusing data from multiple sources, we can produce more consistent and useful insights for our customers” A suite of analytics, reporting and visualisation tools helps customers gain a real-time understanding of people and flow in their space. By removing the guesswork of everyday decisions, the product enables customers to make data-driven decisions at a moment’s notice, according to the company. Armored Things is more than a data management tool. “By fusing data from multiple sources (rather than only cameras or only WiFi), we can produce more consistent, accurate, and useful insights for our customers,” says Kevin Davis, Chief Security Officer at Armored Things. "Being able to collect the data is the first step, but turning it into actionable intelligence is where Armored Things excels.” IP cameras and other IoT-enabled devices The range of data sources includes IP cameras and other IoT-enabled devices and even outside data sources like bus schedules and weather reports. Armored Things has built a team of public safety and technical experts with the mission to keep people safe where they live, work, and play. By leveraging emerging technology to enhance physical security, the company built the software-centric Spatial Intelligence Platform for large organisations to enhance the safety and operations of their space. Schools and education facilities are among the customers that can benefit. The leadership at Armored Things cares deeply about school safety, so the recent epidemic of campus violence has definitely been a large topic of conversation, according to the company. “By delivering our products to a greater number of customers, Armored Things hopes to continue making schools a safe place to learn and gather,” says Davis. Recently, there was a significant bottleneck lasting nearly 30 minutes at the Syracuse-Clemson football game. Unifying data into one platform Digital transformation is disrupting the way our customers think about physical security,” Using Armored Things technology and providing real-time data to security and operations personnel could have identified the bottleneck as it began to form. This would have notified relevant personnel, who could have taken steps to mitigate the problem before it turned into a security risk. Keeping the security infrastructure simple is imperative to success. Integrating a software solution into the security strategy shouldn’t complicate existing operations, says the company. “Armored Things Spatial Intelligence Platform can bring your security and operations into focus by unifying all of your data into one platform for ease of use,” says Davis. For this reason, the team chose to integrate not only with customers’ existing security infrastructure but with non-traditional data sources (e.g. WiFi, event schedules, ticketing) as well. “By combining and analysing a more diverse dataset, Armored Things can help our customers make better decisions with deeper data-driven insights,” says Davis. "Digital transformation is disrupting the way our customers think about physical security,” says Davis. “As a team, our aim is to help our customers adapt to the digital age, as they transition from hardware to software-centric security solutions. Fostering organisational change is difficult, and our team hopes to make the transition process easier for our customers.”

ADT Commercial have grown organically in double digits since 2016, in addition to growing through 15 acquisitions completed since the merger of ADT and Protection One. Acquisition of integrator companies such as Red Hawk Fire and Security and Aronson Security Group have expanded ADT Commercial’s presence geographically to more areas of the country. Most of the employees of the acquired companies have stayed with ADT and “helped to create a corporate culture and a good place for employees to work,” says Dan Bresingham, Executive Vice President of ADT Commercial. Happy employees ensure good customer service. Enterprise resource planning Bresingham will lead ADT Commercial as it becomes a separate business unit in 2020 “We adapt to where our clients want us to be,” adds Joe Sanchez, Senior Vice President of Customer Operations of ADT Commercial National Accounts. “We take a strategic approach as we determine how adaptive our customers are going to be to the new technology.” I caught up with ADT Commercial at the GSX trade show in Chicago. Bresingham tells me ADT Commercial has benefitted from the calibre and breadth of leadership talent that have come along with the various acquisitions, including Mike McWilliams of Red Hawk, Bob Dale of Protection One, and Phil Aronson of Aronson Security. The transitioning of internal systems such as enterprise resource planning (ERP), billing and customer repair software will further steamline the ADT Commercial operation in the next several months. Bresingham will lead ADT Commercial as it becomes a separate business unit in 2020. We caught up with ADT at the GSX trade show in Chicago Providing new opportunities for regional integrators Additional acquisitions are also likely; in fact, growth is likely to accelerate. ADT Commercial offers a national footprint that can provide new opportunities for regional integrators it brings into the fold. New acquisitions will continue to fill out ADT’s skillset requirements in specific geographic areas where more expertise is needed. Security directors have a small staff and we help them know what they should be looking at in terms of data" “The industry doesn’t change a lot,” says Bresingham. “The technology just gets better, faster, and cheaper. As a service provider we take the best technology and combine it to provide the best solutions. We’re product-agnostic. Most of our jobs are down-and-dirty, doing the same things, but we’re pushing ourselves to be the best every day at the basics.” An emphasis at ADT is to provide customers ‘actionable’ data compiled from their various security systems. “We have a range of customers,” says Sanchez. Managing networks and video remotely “From small businesses to large data centers, there is no electronic system we cannot do. We are adaptable, from providing basic intrusion all the way to more sophisticated elements. Security directors have a small staff and we help them know what they should be looking at in terms of data.” “Our customers are our ‘true north’,” says Sanchez. A strong relationship with clients forms the basis for ADT Commercial’s success. Helping customers track data utilises ADT Commercial’s eSuite account management system, homegrown software that compiles and analyses various customer data inputs. It also allows the ability to manage networks and video remotely. “We built it from scratch for customers. It’s a web-based system that helps them manage their business,” says Bresingham. “We hold ourselves accountable. We don’t hide from data, we encourage it.” Monitoring refrigeration units The solution is different in every case, just as every customer is uniqueIn addition to data from customer systems, eSuite can compile local weather information, crime statistics and other information that can help provide trending information to guide a customer’s business. The system’s flexibility enables ADT to provide the data each customer needs. ADT helps customers manage their business beyond the security department, too. “We do a lot of things in environmental control, monitoring refrigeration units and making sure humidity and temperature readings are correct,” says Sanchez. Leaving a door open could cause product loss at a pharmaceutical company, for example. In the food industry, a freezer malfunction could cause huge losses. In either case, an alarm can draw attention to the problem in a timely manner. Other customers face regulatory requirements that demand an audit trail of compliance, which ADT’s systems can provide. At the end of the day, ADT asks customers ‘What’s your security need?’ The company then adapts and assembles its solutions using internal resources and outside vendors, to meet that need. The solution is different in every case, just as every customer is unique.

GSX 2019 got off to a jaunty start Tuesday. The show was humming with activity much of the day, and most exhibitors said they were pleased with the numbers and types of potential customers visiting their booths. There seemed to be less emphasis on product introductions than at the ISC West show in the spring (although there is much that is on the new side), while the trend toward system sales is continuing. Here's a review of Day 1 from the show floor. Dahua continues to educate market  “Traffic-wise, the show is better than last year,” observed Tim Shen, Director of Marketing at Dahua Technology USA, at midday on Tuesday. “We met more people from Latin America,” he added. Shen theorised that Chicago is at the center of a larger territory of customers than last year’s location (Las Vegas). Dahua’s presence at the show makes a statement: We’re still here" Dahua has faced some negative publicity in the last year since they were banned from procurement by U.S. government customers by the National Defense Authorization Act (NDAA). Dahua’s presence at the show makes a statement, says Shen. The statement is “We’re still here.” Shen said only one visitor to the Dahua booth even mentioned the NDAA on the first day of the show, and the visitor was misinformed about the provisions and implications of the law. “There is a lot of misinformation,” he says. “We need to continue to educate the market.” Facial recognition, video metadata, and people counting New at the show is the Dahua Analytics+ line of cameras that feature more in-depth analysis of data such as facial attributes, video metadata, and people counting. For example, the cameras can identify 128 points in a face, with an additional 256 attributes analysed by the back-end recorder. Analysis can provide information such as age and gender, which can help a retailer analyse the demographics of their customers, for instance. Dahua is also adopting some of its consumer line of products for sale through the commercial channel. These include a flood light camera, a 2-megapixel WiFi camera and a doorbell camera. The products might be used outside of a retail store, for example, to complement Dahua commercial cameras that are used inside the store, says Shen. Dahua previewed a new multi-sensor camera that also includes a speed dome. The multi-sensor component combines eight views, each 2 megapixels, for a total of 16 megapixels. Below the multi-sensor camera is mounted a speed dome that can zoom in on regions of interest in the larger multisensor view. The camera will be launched in the fourth quarter. The show was humming with activity much of the day, and most exhibitors said they were pleased with the numbers and types of potential customers visiting their exhibits ACRE report continued North American growth “The industry’s momentum will continue to grow,” predicted Joe Grillo, Principal of ACRE. New areas such as cloud and mobile credentialing have the fastest growth rate, but are starting from a much smaller base, he said, so momentum in those categories will take time. ACRE sees continued rapid growth with no slowdown in the North American market Grillo noticed the first morning of GSX was busy, although there was a bit of a lull at midday. In terms of the business outlook, Grillo sees continued rapid growth with no slowdown in the North American market, although there have been some negative elements creeping into the outlook in Europe. Cybersecurity concerns in access control I caught up with Grillo at the booth promoting RS2, a Munster, Ind., access control company that Acre acquired last May. It is the only Acre company that is exhibiting at GSX. RS2 is one of two access control companies acquired by Acre in the last year — the other was Open Options, Addison, Texas. Grillo said the two acquired companies are complementary, especially in terms of their sales channels and geographic strengths. Although both are national companies, RS2 tends to be stronger in the Midwest, while Open Options sales emphasis is centered in Texas and emanates to the rest of the country. Concerns about vulnerabilities are a growing issue in access control, said Grillo, and more large endusers are conducting penetration testing of systems. The industry should welcome the scrutiny, he added. Cybersecurity also represents an business opportunity in access control, noted Grillo. Concerns about the vulnerabilities of legacy technologies such as 125Khz proximity cards and the Wiegand protocol will likely accelerate the pace of companies upgrading their access control systems There seemed to be less emphasis on product introductions than at the ISC West show in the spring (although there is much that is on the new side) Eagle Eye Networks and cloud-based VMS Ken Francis of Eagle Eye Networks had already realised some new client opportunities during the first day of the show, although he was not optimistic at the outset. In contacting potential clients to meet at the show, he had heard that many were not attending. Among Eagle Eye Networks’ news at the show is full integration of body-cams into their cloud-based video management system. “It’s the most unique thing happening from a video management perspective,” Francis said. Previously, if someone needed a video clip from a body cam, they had to use a separate software system.Five years from now, at least 80 percent of all VMS systems will be cloud-managed" Francis continues to be bullish on the subject of cloud adoption of video management and made a bold prediction: “Five years from now, at least 80 percent of all VMS systems will be cloud-managed.” Eagle Eye Networks is doing its part with “rocket growth” that is reflected in an increase of company employees from 27 to 165 or so. Economies of scale have enabled Eagle Eye Networks to lower subscription prices by up to 45 percent. Genetec's release self-service PIAM system Many of the “new” products at GSX 2019 are slight variations on what was introduced at ISC West last spring. An exception is Genetec’s introduction of ClearID, a self-service physical identity and access management (PIAM) system that enforces security policies while improving the flow of people within the organisation. The new system is integrated with the Genetec's Security Center Synergis access control system. PIAM systems have historically been customisable, complex to install and costly, which is why a lot of companies have not used a system. Genetec’s differentiator is that it is an off-the-shelf, out-of-the-box solution for a broader base of customers. “We scanned the market and found a lack of off-the-shelf identity management systems,” said Derek Arcuri, Product Marketing Manager, Genetec. “Targeting the mid-market, we are providing an accessible, ready-to-go cloud-based system that is ‘baked’ for the average company but can be integrated and expanded to include other systems.” The trend toward system sales at the show is continuing ClearID will simplify operation for the security department, which was previously tasked with a lot of administrative work in response to various departments. ClearID “pushes down” the authority to use the system to stakeholders (such as IT and/or facilities directors) and provides  a system they can use themselves without involving security. “It empowers stakeholders and employees to work directly through the system rather than going through security,” says Arcuri. “It gives employees access based on stakeholder policies and improves the flow of people through an organisation. The security director is relieved of administrative work and can work on ‘real’ security.” I saw some other things today, too, which I will share in a future GSX article... And more about the show tomorrow.

APRR (Autoroutes Paris Rhin Rhône) Group has selected Teleste’s S-VMX Video Management System for upgrading its motorway safety and surveillance infrastructure. The system will be implemented by a consortium composed of Teleste and ENGIE Ineo, a part of worldwide renowned energy provider, The ENGIE group. Teleste S-VMX video security system APRR Group, a subsidiary of Eiffage, manages motorways and toll structures under concessions awarded by the French State. Under the terms of its concession agreements, the Group also invests heavily in its 2,323 km network in order to improve travel conditions and satisfy customers’ new mobility requirements. Teleste’s S-VMX system will be in charge of monitoring and securing the East & South of France Motorways network, including the motorway routes as well as car parks and rest areas. The project is expected to be delivered during 2019 and 2020, and the contract scope includes a 10-year maintenance agreement. Security and operations control systems Security and operations control systems are becoming increasingly complex as they are expected to process large amounts of information in real-time. Teleste’s S-VMX video surveillance and S-AWARE situational awareness platforms enable the building of security systems that will evolve alongside the changing needs of public authorities. In addition to the powerful video core, the systems can control large amounts of information from multiple sources within the operating environment to ensure that the right information is available to the right people, when and where needed, and that the correct action is taken promptly whenever unexpected situations occur.

An upgrade of surveillance, using the latest video technology from IDIS, has put Circuit Zandvoort in poll position as host venue for the 2020 Formula 1 Grand Prix in the Netherlands. As well as wider improvements to the track, a top priority at the circuit was a complete overhaul of the video monitoring capability to meet the requirements of Formula 1. Security and safety surveillance For Track Manager Niek Oude Luttikhuis a key objective was to rapidly implement a solution that would be much easier than the previous system to use, maintain and adapt in the future. To achieve this, he brought together a team including IDIS – Korea’s surveillance manufacturer. Significantly improving security and safety surveillance of the track, their solution will also let the Formula 1 organisers temporarily receive functional authorised access of video data for the duration of the competition. Video management software Circuit Zandvoort will be able to take advantage of IDIS Critical Failover technology as a service module within the IDIS VMS At the heart of Circuit Zandvoort’s new system is IDIS’s server-crunching, 64 channel DS-IR300 NVR technology, pre-loaded with IDIS Solution Suite video management software (VMS). This allows all the track’s existing cameras to be easily integrated and operated alongside the latest IDIS 5MP speed dome PTZs and 12MP bullet cameras. It also delivers impressive new functionality, including ultra-high-definition monitoring capability using IDIS Smart UX Controls. The system now provides real-time image capture of the highest quality, with no lag, ghost-shadowing or stuttering of images, even when cars travelling at high speed are displayed. Critical Failover technology Images on the racing control room video wall are now crisp and clear. And looking ahead, the IDIS Solution Suite VMS will make it easier to sustain this high standard by allowing cost-efficient, remote firmware updates and system maintenance. Circuit Zandvoort will also now be able to take advantage of IDIS Critical Failover technology as a service module within the IDIS VMS. This protects against video data loss due to a wide range of potential fault conditions, such as network instability or power failure. It ensures that recordings are automatically updated without the need for engineer callouts and with no risk of gaps in recordings while the fault is resolved. No interruption to surveillance IDIS demonstrated a deep understanding of the security and operational requirements of our circuit"The entire upgrade was completed while the original system continued to run in parallel, confirms Track Manager Niek Oude Luttikhuis. This meant there was no interruption to surveillance during implementation, which was vitally important as the track is in almost continuous use. “There is fantastic mutual communication between IDIS and the different suppliers – they think ahead and complement each other,” says Mr Luttikhuis. “And from the start IDIS demonstrated a deep understanding of the security and operational requirements of our circuit and a passion for motor racing.” PTZ cameras for tracking With the new system operational as promised, in the control room a rotating team of 10 people work with the IDIS Solution Suite VMS, with minimal training required to use all its features and functions – including easy search and retrieval, and silky-smooth control of the ultra-high-definition (UHD) PTZ cameras for tracking in real-time. Authorisation levels can be set, giving each individual specific user rights, and during the Grand Prix itself the Formula 1 organisers will also be given access to the system. If necessary, this will also include the ability to view and retrieve footage on mobile devices via the IDIS Mobile app – helping the 2020 Formula 1 Grand Prix to run smoothly behind the scenes.

Central to the Italian motor racing scene, Gruppo Peroni Race organises very high level car championships in the Imola, Vallelunga and Monza Italian racing circuits. For thirty years in the sector, the activity of the Peroni Race Group includes various championships and numerous special events such as endurance tests. When they wanted to open up the racing experience to more members of the public, they turned to a solution using Hikvision products. Partnership with Hikvision and Italec s.r.l The company decided to make its free events more accessible to the public The company decided to make its free events more accessible to the public and asked DirectE20, its historical partner in the audio-video industry, to come up with a solution to broadcast the live video-chronicle on YouTube, Facebook and other social events. They worked in close collaboration with Italtec, distributor of professional security solutions specialised in planning and technical assistance. In order for viewers to be able to experience the sheer thrill of the race, they needed cameras that could follow the high speed action. And due to the unpredictability of European weather, the solution needed to provide great images even in adverse weather conditions and other poor light situations. Speed Dome cameras and network video recorders Italtec chose to design the solution using Hikvision video solutions and products. In particular, they chose the company’s renowned 2MP and 4MP Speed Dome Camera solutions and the 96XX and 77XX series network video recorders (NVRs), together with monitor and keyboard to control the cameras. They chose Hikvision for the high performance of its PTZ products, able to obtain extremely interesting rapid-focus and self-tracking. Video management was entrusted to iVMS 4200, the free Hikvision software. All of these products were brought together in a mobile control room which could broadcast high quality images able to follow cars racing at high speed. The flexibility of the system and the adjustable nature of the cameras meant that they could respond immediately to the action, both automatically and on command from the control room. Camera installation and positioning In order to maximise the viewer experience, during the installation of the products installers needed to pay particular attention to camera positioning. It was essential to capture the images of the vehicles in the approach to curves with different viewing angles, both on arrival and departure of the circuit curve. Alessandro Rossi, Sales Manager of Italtec, has said, "We chose Hikvision for its leadership in the field of high-tech video surveillance. Analysing the professional CCTV market, we received lots of positive feedback from those who have been using the brand for years: we therefore decided to carry out tests, following which we definitively decided to go with Hikvision.” Mobile technology solution Enthusiasts can follow live races and the material collected can be used later to make videos" Gruppo Peroni was also impressed. Sergio Peroni, the organisation’s President, stated, "Thanks to the work carried out by DirectE20, that created the mobile technology solution, today we can collect high quality video material that perfectly meets the needs of our audience. He adds, “Enthusiasts can follow live racing competitions on the circuits and the material collected and filed can also be used later to make videos for advertising or repertoire purposes. We are very satisfied with the technical choices made and above all the results obtained.” Hikvision products delivered a result in the form of an innovative system for audio and video distribution of motor racing at its best, thanks to its simplicity and flexibility. This solution could be used to stream all kinds of sports events in the future.

Leon Medical Centers is a privately-owned healthcare organisation with seven state-of-the-art facilities serving over 46,000 elderly and Medicare patients in Miami and neighbouring communities in Dade County, Florida. Established in 1996 by Benjamin Leon Jr., Leon Medical Centers is one of the largest and most prestigious primary healthcare organisations in the state. However, what really sets it apart is its rigorously enforced service philosophy of ‘personal attention at all times’ and its commitment to treating its patients with the ‘dignity, respect, compassion and human kindness that they deserve.’ Mobile video recorders Leon Medical Centers began deploying previous-generation March Networks mobile video recorders in 2011 In keeping with its commitment to exceptional service, Leon Medical Centers operates a fleet of 230 buses that pick up patients, take them to their appointments and return them home. To ensure their safety in transit and monitor compliance with its service philosophy, it relies on an integrated March Networks® RideSafe™ video surveillance solution. Leon Medical Centers began deploying previous-generation March Networks mobile video recorders in 2011. “We had another vendor’s equipment up to that point, but the system couldn’t support IP video,” said Erick Martinez, Leon Medical Centers’ Security Systems Manager. “At the time, we were using analogue cameras and wanted to upgrade to higher definition video. We were also experiencing a lot of issues with hard drive failures.” Hybrid network video recorders In 2014, Martinez began upgrading to RideSafe GT Series Hybrid Network Video Recorders (NVRs), and now has 120 of the new mobile recorders in addition to almost 200 older March Networks mobile DVRs. The RideSafe GT Series recorders are available in 8, 12, 16 or 20-channel models with hybrid capability allowing end users to migrate from 100 percent analog to 100 percent IP video. An embedded Linux-based operating system, ruggedised design offering protection against shock, vibration, dust and moisture, solid state electronics, and internal battery backup make the RideSafe GT Series recorders ideal for reliable operation in punishing mobile conditions. A hard drive mirroring capability ensures redundancy and storage flexibility, while health monitoring proactively alerts system administrators to hard drive failures, irregular temperatures or synching issues with cameras. Safety of our passengers Our patients are elderly, so if there’s a slip and fall incident, we want to have evidence of what happened" Each Leon Medical Centers bus is equipped with six March Networks cameras. Five of the cameras are mounted to capture interior views and the last is used externally to capture video of passenger entry and exit points. “Our focus is on the safety of our passengers,” said Martinez.  “Our patients are elderly, so if there’s a slip and fall incident, we want to have evidence of what happened. We also use the system to confirm compliance with our service standards. Our drivers are the first and last points of interaction with our patients, so if there’s an issue, we want to be able to review and rectify it.” In the event of an incident in transit, the driver is able to push a button on the dashboard to tag the associated video. Diagnostic imaging services When the bus arrives at one of the clinics, the tagged video automatically down-loads through a Wi-Fi hotspot to a server for immediate review by Leon Medical Centers risk management personnel. While in range of a Wi-Fi hotspot, the system also downloads health alerts and can also upload any scheduled software updates or new device settings. For routine video downloads, there’s hardly ever a need for Martinez’s staff to board a bus. “Wireless downloading saves us a lot of time,” he said. “It makes incident reporting much more efficient when we need to have an issue resolved. It helps a lot.” The seven Leon Medical Centers are one-stop-shop facilities with onsite labs, pharmacies, diagnostic imaging services and dental clinics. Traveling to multiple locations Leon Medical Centers operates four Healthy Living Centers with modern gyms, exercise and yoga classes This convenient service model enables patients to see their family doctor or a specialist, have blood work done, get an X-ray and fill prescriptions without having to spend time traveling to multiple locations. Each center has a café, where patients can have a coffee and socialise. And to help patients stay fit, Leon Medical Centers operates four Healthy Living Centers with modern gyms, exercise and yoga classes, seminars and other programs. Patients who require surgery or a hospital procedure are picked up and delivered by Leon Medical’s bus transportation service. On arrival, they’re greeted and escorted to their destination by staff from Leon Medical’s Hospital Service Centers, which are located within all of the major Miami-Dade County hospitals. Aside from the seven centers and four Healthy Living Centers, Leon Medical operates a fleet maintenance garage and a 300,000 square-foot corporate headquarters. Video management software Martinez says that the fixed facilities are also being equipped with March Networks 8000 Series Hybrid NVRs, which are managed using the same March Networks Command video management software powering the mobile recorders. Having a single software solution to access and manage video - regardless of whether it’s recorded on a bus or in one of the medical centers - means that Leon Medical Centers doesn’t have to train staff on multiple software systems. It also provides the organisation with complete oversight of its clients and operations. Once again, it’s all about patient safety and service excellence. “If a patient loses a purse or a wallet, for example, we’ll be able to find it for them on one of our buses or in a clinic. Or if they have an issue with an employee, we’ll be able to review the video and take care of it,” said Martinez. Video surveillance infrastructure Martinez and his staff are trained to take full advantage of all the Command software functionality A Microsoft certified engineer, Martinez heads up a department solely focused on overseeing Leon Medical’s video surveillance infrastructure. “This department didn’t exist four years ago,” he said. “I was part of the IT department responsible for PC support. Mobile security was handled by transportation at the time. I thought it would be a good idea to create a separate department with IT expertise to look after mobile security, and senior management agreed.” Martinez and his staff are trained to take full advantage of all the Command software functionality. For example, they’re able to manage video viewing privileges to ensure users have access only to those cameras corresponding to their roles or responsibilities. They’re also able to take advantage of Command’s support for Microsoft Active Directory integration, which collects established user account information from Leon Medical’s corporate network directory. Patient safety and service excellence This allows them to select users from the company directory, assign a profile and customise their user interface to display the tools needed for their role. Looking ahead, Martinez and his team will be busy this year, as Leon Medical Centers continues to expand. We have four construction build-outs planned, including a four-story, 80,000 square-foot building" “We have four construction build-outs planned, including a four-story, 80,000 square-foot building and two parking garages - one six-floor and one seven-floor garage - so there will be opportunities for additional fixed video surveillance systems. Because we lease our buses for three years, we’re also always adding to our transportation fleet, so we’ll continue swapping out our 5308 recorders in favour of the newer GT Series.” “March Networks has served us well,” said Martinez. “Without a high-quality, reliable video surveillance system, we would have a much more difficult time fulfilling our commitment to patient safety and service excellence. It’s that simple.”

360 Vision Technology’s Invictus ruggedised Hybrid PTZ cameras are being used to protect endangered nesting green sea turtles. The Invictus camera has been deployed as part of Security Centres International’s high-performance Mobile Advanced Safety Tower (MAST), rapid deployment camera solution, which is now installed on the Cayman Islands, British West Indies. Mobile Advanced Safety Tower The MAST unit was deployed after a funding campaign led by Caymanian, Michael Ridley, to install video surveillance at a key nesting beach at Sand Hole Road in Boatswains Bay. “Sand Hole Road is a critically important nesting beach for the female turtles, who crawl out onto the beaches to dig nests and lay eggs during the night,” Michael explains. We are all very confident that the data obtained from this project will prove invaluable " “Unfortunately, poaching poses a constant threat to the survival of the nesting sea turtles at many locations. In addition, economic development of the island has seen more beach front property being built and a subsequent squeeze on places available for the turtles to nest safely after migrating long distances between feeding grounds.” HD surveillance imaging He adds, “After analysing the Cayman Islands Department of Environment (DoE) detailed nesting data accumulated over 20 years, to identify the most vibrant turtle nesting grounds, I selected the beach to implement a pilot program to monitor nesting turtles and protect them from poaching activity. The beach site has been dubbed, ‘Turtle Beach’ and provides a perfect nesting ground for turtles due to its minimal property development, zero light pollution, and enough sand and vegetation to support the turtles’ nesting activity.” “The Invictus based MAST solution was perfect for the application at the beach,” says Stuart Bostock, Executive Group President at Security Centres International. “Featuring world-class HD surveillance imaging from the 360 Vision Invictus camera, leading-edge design, robust build, zero infrastructure requirements and seamless Video Management System (VMS) integration, MAST is the only product of its kind. It’s also 100% self-powered, using solar energy and a 100-hour back-up battery; a feature supported by the use of the low power requirements of the 360 Vision Invictus camera.” High-performance CCTV surveillance Monitored 24/7, images from the camera enable DoE and Royal Cayman Islands Police Service (RCIPS) officers to be alerted and dispatched when nesting turtles arrive at the beach, assisting the DoE to monitor the beach and provide the highest level of protection against poaching. “We are all very confident that the data obtained from this project will prove invaluable in assisting the DoE with their conservation efforts and assist them with their Island-wide monitoring efforts,” says Michael. “Sand Hole Road is a critically important nesting beach with poaching posing a constant threat to the survival of the sea turtles that nest there, so high-performance CCTV via the MAST solution was specified as the best way to protect them.” Night-time surveillance The MAST system was selected for deployment on the beach due to its excellent night-time surveillance capability The MAST system was selected for deployment on the beach due to its excellent night-time surveillance capability, operating without the need for any supporting local infrastructure. Plus, the MAST system is silent in operation, posing no environmental impact, and thanks to the 360 Vision IR LED illuminator equipped Invictus camera, the system can operate without a visible light source that may disturb, or draw unwanted attention to the turtles nesting site. Mark Rees, Managing Director at 360 Vision Technology added “The Invictus is a high-performance, ruggedised all-in-one PTZ camera with full 1080P HD and Predator ultra-low-light camera technology, making it the perfect choice for off-grid temporary/rapid deployment mobile surveillance rigs, such as MAST. Additionally, Invictus’ low-power consumption greatly assists the longevity of critical off-grid battery power when deployed in remote applications, extending MAST’s operational performance, and meaning fewer maintenance visits to the camera, with the benefit of less disturbance to the green sea turtles.” Video evidence gathering “The Invictus camera’s unparalleled mix of competitive cost and advanced functionality make it the perfect imaging component for the innovative MAST system, where it is now providing much needed surveillance protection and research video.” To date, the use of the MAST unit has proved a huge success in protecting the sea turtles from poachers and providing evidential video of the turtles’ feeding and nesting activity on the beach. Calculating population, nesting patterns and survival rates from the footage gained during this season, plans have already been made for additional protection measures and the extension of the MAST based surveillance program to other locations on the British West Indies island.

Motorola Solutions and Avigilon Corporation, a Motorola Solutions company, announced that they have been selected to help protect Georgetown County School District (‘GCSD’) in South Carolina, USA. Serving over 9,500 students throughout its 10 elementary schools, 4 middle schools, 4 high schools, career centre and adult education centre, GCSD sought to undergo a major security upgrade to increase safety, help mitigate misconduct and offer greater ease-of-use for school administrators, security officers and law enforcement officials using the security system. Deployment of Avigilon Control Center VMS To enhance safety throughout its locations, a complete Avigilon video security system was deployed, with over 1,000 cameras including the H4A Bullet with self-learning video analytics, H4 Mini Dome and H4 Fisheye cameras, all of which helped achieve a tailored security solution for each location while allowing school security operators to leverage the benefits of real-time analytics. Avigilon Control Center video management software was also deployed to provide a more efficient way to manage video from a central location. GCSD also uses Motorola Solutions XPR 3500e radios across its locations GCSD also uses Motorola Solutions XPR 3500e radios across its locations. If suspicious activity is flagged using the Avigilon solution, security operators can quickly contact each other using the Motorola Solutions radios and take immediate action to keep students and staff safe. By using the two systems together, school officials can seamlessly improve operations from the time an emergency call is placed until after an incident is resolved. Unified security solution for schools “Georgetown County School District is an excellent example of how Motorola Solutions and Avigilon provide a unified security solution for schools,” said John Kedzierski, senior vice president, Video Security Solutions at Motorola Solutions. “We are committed to continuing to develop products and technologies that can help enhance school safety and protect what matters most: students, staff and faculty.” “The ability of Avigilon and Motorola Solutions to provide an integrated solution for security, and critical communications is quite unique and extremely valuable to us,” said Alan Walters, executive director, Safety and Risk Management at GCSD. “We selected this system knowing that it is designed with every step of the response process in mind, which can make a world of difference in the moments that matter most.”

While unpacking our bags from a trade show, it is interesting to consider the dominant themes and trends we heard and saw at the show. So it is with the recently concluded Global Security Exchange (GSX) show in Chicago, presented by ASIS International. Amid all the product promotion, training sessions, networking and tired feet at the show, what really stood out? We asked this week’s Expert Panel Roundtable: What was the big news at the GSX 2019 trade show in Chicago?

Fire and security systems are two elements of the same mission: To keep buildings and their occupants safe. However, the two systems often operate independently and may not be integrated. Should there be more integration and what are the pitfalls? We asked this week’s Expert Panel Roundtable: What are the challenges and opportunities of integrating security and fire systems?

One impact of Chinese companies entering the physical security market has been an erosion in product pricing, creating what has been called the "race to the bottom". However, political forces and cybersecurity concerns have presented new challenges for Chinese companies. Adding cybersecurity increases costs, and the addition of more functionality to edge devices is another trend that has impacted product pricing. We asked this week's Expert Panel Roundtable: Has price erosion ended (or slowed down) in the security market?