IDEMIA to supply seamless passenger flow facilitation solution at Airports Company South Africa (ACSA)

IDEMIA has been selected by ACSA to implement its solution in South Africa’s three main international airports: OR Tambo, Cape Town, and King Shaka including the border clearance process using the latest e-Gates technologies.

Interconnected with all the major airlines in the world, South Africa is a key country when it comes to air transportation in Africa.

ID2Travel

The four-year project started in October 2023 and will be deployed in three phases. As soon as 2026, nine South African airports will be equipped with IDEMIA’s end-to-end PFF solution: ID2Travel.

IDEMIA’s win was made possible by the long-standing relationship with South Africa and in particular the successful implementation of the ABIS program with the Department of Home Affairs (DHA).

Biometric solutions

IDEMIA’s expertise and solutions regarding its biometric technologies, combine efficiency, accuracy, and equity

The biometric solutions deployed in these airports (three international and six domestic) will enhance the quality of services offered to passengers all along their journey, from the check-in to the boarding of the plane. IDEMIA’s expertise in biometrics, repeatedly recognised in industry rankings, enables it to offer advanced fingerprint, facial, and iris biometric technologies that enhance passenger security while making their experience more seamless. 

The National Institute of Standards and Technology (NIST) latest test results underscore IDEMIA’s outstanding expertise and solutions regarding its biometric technologies, combining efficiency, accuracy, and equity.

Facial recognition technology

This partnership with ACSA builds on IDEMIA’s long-standing expertise in equipping world-class airports around the globe with its cutting-edge technologies.

From Singapore’s Changi airport, which facilitates passenger flow from baggage check-in to boarding the plane, to India’s Delhi, Hyderabad, and Goa airports where facial recognition technology verifies the identity of domestic flyers, to trials at Lyon-Saint Exupéry and Paris-Orly (France), IDEMIA’s solutions are proven to be highly accurate, thereby offering the best security and an efficient and smooth passenger journey.

Passenger facilitation solution

This new solution will offer our passengers a seamless, unique, and secure new airport experience"

"We are thrilled to be launching a new passenger facilitation solution at our nine ACSA airports, and for the first time in Southern Africa. Based on biometrics, airport processes will be automated using state-of-the-art technology from our partner IDEMIA," said Mthoko Mncwabe, Chief Information Officer, ACSA.

"This new solution, which we are currently deploying in our airports, will offer our passengers a seamless, unique, and secure new airport experience. In line with our Sustain, Grow, and Digitise strategy, this solution positions ACSA as the pioneering airport management services company in Africa."

Safe and smooth passenger experience

"We are delighted to have been awarded this landmark contract for IDEMIA in Africa, which demonstrates the competitiveness and quality of the solutions that we provide to our clients worldwide," said Matt Cole, IDEMIA Executive Vice President of Public Security and Identity.

"We are looking forward to working with ACSA on this historic and ambitious partnership, which will ultimately ensure a safer and smoother passenger experience at these nine South African airports."