Elite Interactive Solutions, a remote video guarding pioneer using proprietary intelligence and integration to achieve proven crime prevention, announces its final 2024 year-end results have again shattered the company’s previous high-water marks.
Elite’s industry-pioneering remote guarding services are having an extraordinary impact on preventing crimes, as documented by achieving more than double the voice-down command centre interventions since 2021 and teaming with law enforcement on 39% more arrests & detainments compared to 2022.
24/7/365 SOCC
By the time 2024 wound down, Elite’s 24/7/365 Security Operations Command Centre (SOCC) had directly prevented more than 78,000 incidents and actively assisted police in 1,900 other real-time crime situations that concluded with suspects being detained or arrested 57% of the time.
Those incident and police engagement totals are record highs, as are the 19.4 million events cleared along with the 1,074 arrests & detainments Elite registered acting as a live eyewitness partner to police responding to active crimes in progress.
Zero false alarms
Despite the increases in clients, cameras, and alerts, the company has maintained its promise of zero false alarms
It’s the culmination of a six-year stretch in which Elite has consistently grown its client base as well as its crime prevention metrics. Despite the increases in clients, cameras, and alerts, the company has maintained its promise of zero false alarms to law enforcement.
"Response time is crucial in crime prevention. Our team helped prevent more than 78,000 crimes this past year by conducting voice-downs and or siren blasts on trespassers,” says Elite Security Director Noel Delgado.
Real-time information
“With the combination of tech and operator experience, we can eliminate false alerts and unnecessary noise, thus helping free up law enforcement to assist on other emergent crimes. When our team does engage with police, they can provide real-time information including description, location, and type of crime because we have eliminated false alerts."
“The team does a great job dispatching officers due to our training program with a 35-year dispatcher veteran who conducts training with our staff. All these factors help our team succeed.”
Four key areas
Equipped with either law enforcement or military experience, Elite’s command centre agents represent one of the four key areas the company has focused on to optimise effectiveness in preventing crime. Along with personnel, the other three elements are expert best practices, leading-edge technology, and partnering with law enforcement.
Regarding the latter, Elite maintains an internal Law Enforcement Advisory Board (LEAB) comprised of former law enforcement executives who act as a liaison to agencies across the country. The LEAB reviews SOCC activities daily to ensure EIS continues to help first responders do their jobs more effectively and safely.
Remote video guarding
“We are continuing to build on our nearly 20 years of experience and innovation as the unequivocal leader in real-time crime prevention via optimised remote video guarding,” says Elite Founder and CEO Aria Kozak, who last year was inducted into the Security Industry Hall of Fame.
“The 2024 metrics show that what most had believed impossible is achievable today through the right combination of expertise, technologies, best practices, trained personnel, and police relationships.”
Commercial and industrial verticals
According to the final 2024 data, the applications in which the remote guarding solution has had the greatest effect
Elite’s diverse, nationwide customer base encompasses more than a dozen commercial and industrial vertical markets.
According to the final 2024 data, the applications in which the remote guarding solution has had the greatest effect, in terms of arrest/detainment percentage, are in retail and shopping centres (76%) and car dealerships (60%). General commercial deployments such as offices, parking structures, and warehouses came in third at 59%.
Crime prevention
“I could not be prouder of these accomplishments as they embody Elite’s promises to eliminate the noise and false alarms, never miss an event, and stop the crime,” adds Kozak.
“So-called competitors promote similar solutions, but scratch under the surface and the truth is they are incapable of upholding the Elite’s promises and, therefore, results. For us, the best is yet to come as we continue to push the innovation envelope and further raise the bar in crime prevention.”
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