Most people working in the security industry are familiar with the term ‘tailgating’, but what about ‘sidegating’? For Integrated Design Limited (IDL), manufacturers of Fastlane turnstiles, this new term refers to the act of two people attempting unauthorised side-by-side dual entry through an entrance control system, and it has only recently become relevant due to the advent of wider turnstile lanes. Install turnstile lanes IDL developed extensions to their ran...
Boon Edam Inc., a pioneer in security entrances and architectural revolving doors, announced that in alignment with their ongoing policy to certify products to North American standards, the Trilock 3-arm tripod turnstile models have been tested and certified to conform with UL (United Laboratories) Standard 294 and CAN/ULC S319 for Canada. UL Standard 294 and CAN/ULC S319 (the harmonised standard in Canada) are the prevalent industry standards for ensuring the safe operation of access control e...
Despite any negativity you may hear, Hikvision is optimistic about their role in the U.S. market. “We demonstrate that we can be trusted, and that we should be trusted,” says Jeffrey He, Vice President, Hikvision, and President, Hikvision USA and Hikvision Canada. “We have sound products and technology. Our mission in the security industry is to protect, not to harm. Otherwise why would we be in this industry?” Hikvision is committed to investing in the North American m...
People and vehicle access control specialist Nortech will be exhibiting at Elevate 2019, the meeting place for UK’s growing physical activity sectors at London’s ExCel on the 8-9 May to introduce its innovative products to the market. 2019 is Nortech’s first time at the show and they will be demonstrating the flexibility of the Norpass access control solution, which provides a wide range of features that are ideally suited to the leisure sector. Access control sector With No...
HID Global, a global provider of trusted identity solutions, will showcase new offerings, an industry-changing access control tool and new integrations in HID booth #11063 at this week’s ISC West in Las Vegas. The company will also participate in Security Industry Association (SIA) educational sessions and local community events during the conference. Visit the HID in booth at the Sands Expo and Convention Center from April 10-12, 2018 for live demonstrations of the company’s latest...
Turnstile manufacturers increasingly recognise the value of integrating mobile devices into their lobby security strategy to create more convenient, connected and secure experiences for building occupants and visitors. HID Global, a global provider of trusted identity solutions, announced that it has teamed up with six of the world’s top turnstile manufacturers who have tested and certified HID’s Mobile Access as part of their commitment to a mobile future. Major turnstile manufactu...
Boon Edam Inc., a global provider of security entrances and architectural revolving doors, announced they are emphasising tailgating mitigation through integrated technologies in booth #8037 at the ISC West exhibition in Las Vegas, NV from April 10-12. ISC West is the largest security trade show in the United States, bringing together 30,000 security professionals for its 3-day event. Boon Edam is also the official turnstile sponsor of the show. Tailgating mitigation through integrated solutions While access control technologies grant or deny entry to secure areas within a facility, in order to eliminate tailgating you must ensure that only one person enters for each valid authorisation,” said Tracie Thomas, Vice President of Marketing, Boon Edam. “We’re proud to be showcasing how our security entrances work hand-in-hand with leading technologies to provide unmatched access control for organisations, ensuring greater overall security.” The following solutions will be on display in Boon Edam’s booth: Tourlock 180+90: The industry’s best-selling security revolving door will feature an AMAG Symmetry card reader to demonstrate access control integration paired with the door’s uniquely high, bi-directional throughput and its ability to prevent tailgating and piggybacking without manned supervision. Circlelock Solo: Popular with Fortune 100 companies, and offering the highest level of security available in an entrance, the Circlelock security portal prevents intrusion into the most sensitive areas such as data centres. The portal will be configured to demonstrate two-factor authentication: an AMAG Symmetry card reader on the outside of the portal conducts the initial authorisation, then identity verification is conducted inside the portal by the iCAM7S Series reader from Iris ID. Lifeline Speedlane Swing: The industry’s slimmest optical turnstile features a custom, integrated pedestal that incorporates the MorphoWave touchless fingerprint technology from IDEMIA. This solution enables high throughput with the enhanced security of rapid biometric identification. Lifeline Boost: The Speedlane Swing optical turnstile will be outfitted with a stylish new pedestal design from Boon Edam, the Lifeline Boost. The pedestal houses a wide range of access control activation or biometric devices and its sleek construction perfectly complements the cabinets in the popular Lifeline optical turnstile series. The Lifeline Boost will include the latest version of Essex’s credential card reader now with optical Bluetooth and OSDP capability, the iRox-T with BLE expands for HID Global’s Mobile Access solutions. BoonConnect: Both the Tourlock and Circlelock doors in the booth will feature BoonConnect, an IP-addressable, and proprietary software system providing diagnostic and configuration tools for facility managers or maintenance technicians. Users can remotely access door operations and events using devices such as tablets, laptops or smartphones via a secured corporate network. ‘Tailgating-themed’ prize giveaway To celebrate their continuing position as the market leader for security entrances, according to a recent report by IHS Markit, Boon Edam is again offering a tailgating-themed prize giveaway. All visitors to ISC West are invited to participate by visiting booth #8037 during show hours. Participants have the opportunity to win a variety of prizes that will help them make the most of the upcoming tailgating season: the Big Green Egg grill, a YETI cooler and more. Winners will be selected at random after the exhibition, and an announcement will be made to all participants via email by Friday, April 26.
Boon Edam Inc., a pioneer in security entrances and architectural revolving doors, is proud to announce that their Speedlane Lifeline optical turnstiles have been certified as compatible with the new iRox-T Turnstile Reader from Essex Electronics. “Our Speedlane Lifeline optical turnstiles with the integrated iRox Turnstile Readers deliver a multitude of benefits to users,” said Kurt Measom, Vice President, Technology and Support, Boon Edam Inc. “This integration is one more way Boon Edam continues to create solutions to address the growing demands for security in busy lobbies without sacrificing speed or functionality.” Support for multi-technology applications Supported technologies include standard proximity, iCLASS, iCLASS SE and MIFARE, DesFire, and EV1 & 2 for a range of access control manufacturersBy integrating iRox-T readers with powerful embedded HID iCLASS SE technology, Speedlane Lifeline turnstiles offer users a greater readability range with support for multi-frequency, multi-technology applications including HID’s most secure SEOS technology. Supported technologies include standard proximity, iCLASS, iCLASS SE and MIFARE, DesFire, and EV1 & 2 for a range of access control manufacturers. The low profile of the iRox-T readers allow for optimal placement in the Speedlane Lifeline turnstiles to support maximum convenience and throughput. This support of multiple technologies makes the Speedlane Lifeline optical turnstiles ideal for use in multiple-tenant applications, because each organisation can use their preferred access credentials. This approach also supports simple migrations from existing low-frequency card systems to the latest, most secure credentials available today to strengthen and enhance facility security.
Hikvision, the global supplier of innovative security products and solutions, will be exhibiting its latest innovations at Intersec 2019, the largest security exhibition in the Middle East, January 20th – 22nd in Dubai, UAE. “As the largest and most prestigious security surveillance industry exhibition in the Middle East and North Africa Regions, Intersec is an event where Hikvision mobilises significant resources every year to engage with customers and partners,” says Binson Xu, the regional president of Hikvision MENA. “The 2019 edition of Intersec marks the 10th year of Hikvision’s participation in this great event, a significant milestone for us.” Demonstrating AI powered solutions Hikvision Smart Retail Solution enables retailers to get an understanding of their business’s status using intelligent cameras, NVRs, and the VMS, HikCentralAt the booth, visitors can experience Hikvision’s market-leading products, solutions, and services across various industries and scenarios. There will be interactive areas for visitors to immerse themselves in an Artificial Intelligence experience and feel the power of AI technology. Hikvision will demonstrate AI industry solutions for vertical markets and applications. For example, Hikvision Smart Retail Solution enables retailers to get a clear understanding of their business’s status using intelligent cameras, NVRs, and the video management system, HikCentral. Visitors will also be able to see a sand box at the booth, demonstrating how Hikvision's Intelligent Traffic System (ITS) recognises vehicle license plates to manage roadway traffic and parking areas. Turnstile with face recognition terminal In addition, the booth will feature a building access control simulation with facial recognition technology. Visitors can pass through an access turnstile equipped with Hikvision’s face recognition terminal after registering at the reception. Meanwhile, a people-counting camera set above the crossbeam provides real-time monitoring, so visitors can experience this powerful technology first-hand. Hikvision will also showcase intelligent products, including AI-equipped Turbo HD 5.0 cameras, the Easy IP 4.0 Series with Hikvision’s AcuSense and ColorVu technologies and the DeepinView deep learning cameras. Hosting technology partners Visitors will be able to see a wide range of innovations and products for new Hikvision enterprises, such as smart home, industrial automationAt Intersec, Hikvision will host several technology partners at the booth, including AxxonSoft, Ela-soft, Milestone Systems, Nedap, Seagate, and Western Digital. Representatives of each of these partners will be available to talk with visitors about how their solutions integrate with and complement Hikvision products and technologies. Visitors will also be able to see a wide range of innovations and products for new Hikvision enterprises, such as smart home (under the EZVIZ brand), industrial automation (Hik Robotics), Automotive Electronics, Intelligent Data Storage, and more. Visit Hikvision at Booth SA-B12 to explore additional information and opportunities.
Boon Edam Inc., global provider of security entrances and architectural revolving door solutions, has announced the breadth of its 2019 technical training program, including scheduled factory trainings, online webinars and roadshow trainings throughout the United States. Technical training events are free of charge to Boon Edam distributors and integrator partners and include one to three days of intensive product instruction and hands-on exercises. Boon Edam Roadshow In 2016, Boon Edam introduced the first “Roadshow” training program with the goal of bringing the success of its bi-annual factory trainings held in Lillington, NC direct to partners in their local area. Roadshow trainings are unique in that a specially-engineered, full-size security revolving door, security portal and/or optical turnstile are sent to each training location For the 2019 training program, Boon Edam’s Training Manager, Zac Ellett, has created an improved curriculum which addresses the top five issues seen in the field for each product type, in addition to general installation, service and maintenance instruction. The Roadshow will stop in at least a dozen locations this year, focusing on areas where a large number of installations are about to occur. For this reason, the Roadshow schedule for the quarter will be released at the beginning of that quarter. Roadshow trainings are unique in that a specially-engineered, full-size security revolving door, security portal and/or optical turnstile are sent to each training location. Partners have the opportunity to work together to assemble the units and troubleshoot them on-site, gaining confidence and competence that will translate to improved performance in the field. Public-use revolving doors In 2019, Boon Edam will continue to host four trainings at its factory location in Lillington, NC, with each session focusing on different product types. There will also be two AAADM A156.27 certification courses on public-use revolving doors throughout the year. Finally, Boon Edam will also provide four, free public webinars. This portable training method gives partners the convenience of learning on the road or at the office. “I’m proud to be coordinating a technical training program each year that can reach our valued partners and help them delight their customers,” said Ellett. “The response we’ve received over the past three years with our roadshow training has been overwhelmingly positive. We’ll continue to expand our training program and do all we can to support our partners.”
Integrated security manufacturer TDSi is pleased to announce the appointment of Richard Money as Distribution Channel Manager. In his new role, Richard will be a central point of contact for TDSi’s Distribution Partners including ADI, Norbain, EET Europarts, Advanced Access, Enterprise Security Distribution and Anixter. Reflecting upon his new role, Richard commented, “I am excited to be joining the TDSi team. The company has a fantastic range of products that will suit any environment, and all budgets so there is tremendous scope to work with our distributors and grow our mutual business.” John Davies, Managing Director of TDSi also commented, “We are delighted to welcome Richard to this highly pivotal role. TDSi’s products are exclusively sold through our partners and we are committed to ensuring we offer the best support and assistance to facilitate this. Richard is the prime point of contact for our distribution partners - be it for stock enquires, pricing or connecting them with our vast network of expert installer customers.” Richard has over 20 years’ worth of security experience, having joined the industry in 1997 Veteran in the security industry Richard has over 20 years’ worth of security experience, having joined the industry in 1997 working at Clarke Instruments Ltd promoting and selling medium to high security electric strikes, turnstiles and barriers. In 2001, he joined Gardiner Security in its access control division and stayed there for 10 years, during which time the company was bought out by ADI Global (part of Honeywell) and Richard became an Account Manager selling access control, intruder and CCTV products. In 2011, Richard moved to ACT (Access Control Technology), an Irish manufacturer of access products, as a Senior Account Manager. He worked with ACT for seven years until he made the move to Inner Range before joining TDSi. Richard concluded, “I have gained a broad experience of the security sales industry during my career and look forward to sharing my expertise that with TDSi’s distribution partners. The UK market is an energetic one, so I am available to help our distributors fully meet the demands and needs of our customers from TDSi’s extensive range of products.”
The RX Switch is designed to work seamlessly with the RX Series of advanced access control card readers and will separate multiple card technologies into individual data feeds for independent access control systems within a multi-tenanted environment. RX Readers and Switch The RX Readers and Switch can be installed at the buildings turnstiles and the various tenant card technologies are filtered and then sent to the corresponding tenant access control system. UK Designed and manufactured, the switch and readers support a wide variety of output formats allowing it to be used in most access control environments, providing a flexible platform to give the right user interface configuration for your project. If more than four outputs are required, then up to four switches may be stacked to provide a maximum system capacity of sixteen tenant systems.
The extensive analysis and discussion preceding any decision to implement a new physical security solution – whether it’s hardware, software or a combination of both – often focuses on technology, ROI and effectiveness. When it comes to deciding what type of security entrances to install at your facility, you will almost certainly also consider the aesthetics of the product, along with throughput and, if you’re smart, you’ll also look into service concerns. Each of these factors has its important place within the evaluation process, and none should be overlooked as they all have a significant effect on how well your entrances will perform once they are installed. Culture influences door solution decisions How significant will the change from current entrances to security entrances be for employees? Still, one additional factor actually trumps everything: if you have not considered your organisation’s culture in choosing a security entrance, you may be missing the most important piece of the puzzle. Culture is a part of every other decision factor when selecting an entry solution. Before you make a decision about what type of entrance to deploy, you need to consider and understand the values, environment and personality of your organisation and personnel. For example, how significant will the change from current entrances to security entrances be for employees? If people are accustomed to simply walking through a standard swinging door with no access control, this will be a culture change. Beyond this, whether you are considering a type of turnstile, a security revolving door or possibly a mantrap portal, simply walking through it will be a significant change as well. Training employees on door security You’ll want to know whether employees have ever used security entrances before. If these types of entrances are in place in another part of the facility, or in a facility they’ve worked in at an earlier time, the adjustment will not be as great as if they’ve never used them at all. Consider, too, how your personnel typically react to changes like this in the organisation or at your facility. They may be quite adaptable, in which case there will be less work to do in advance to prepare them. However, the opposite may also be true, which will require you to take meaningful steps in order to achieve buy-in and train employees to properly use the new entrances. With the increased importance of workplace security, discussing new entrances with workforces will help maintain a safer environment Communicate through the decision-making process All of this will need to be communicated to your staff, of course. There are a number of ways to disseminate information without it appearing to come down as a dictate. Your personnel are a community, so news about changes should be shared rather than simply decreed. As part of this process, you’ll need to give some thought to the level of involvement you want for your staff in the decision-making process. Finally, do not overlook the special needs among your personnel population. You undoubtedly have older individuals on staff, as well as disabled persons and others who bring service animals to the office. Entrances need to be accessible to all, and you never want to be in the position of having a gap in accessibility pointed out to you by the individual who has been adversely affected. New security entrance installation By communicating early and often with your personnel, you can alleviate a great deal of the anxiety Once you have made the decision about which security entrances to install, training your personnel on how to use the new security entrances – both before and after the installation – will help to smooth the transition. Because workplace security is such a big issue right now, it makes sense to discuss the new entrances in the context of helping to maintain a safer environment. They will prevent violent individuals from entering, decrease theft, and most of all, promote greater peace of mind during the workday. If you can help them take control of their own safety in a responsible way, you have achieved much more than just a compliant workforce. By communicating early and often with your personnel, you can alleviate a great deal of the anxiety and concern that surrounds a significant change in the work environment. Schedule group meetings Consider your employees; what type of communications do they respond best to? A few suggestions to educate staff on the benefits of the new entrances include: Typically, you would communicate a general message 2-3 months in advance and then provide more specific information (for example, impacts to fire egress, using certain entrances during construction) in a follow up message closer to the installation date. Schedule group meetings to: announce the rationale for increased security, share statistics on crime, review the new security changes that are coming, show drawings/photos of the new doors/turnstiles, and show the orientation videos available from the manufacturer. These meetings are an excellent way to work through user questions and directly address any concerns. Once the installation of a new security system is complete, it is a good idea to have an "ambassador" on board to help employees use these new systems Ensure you monitor public areas If you are implementing a lot of new changes, such as a new access control system, new guard service and security entrances, you might consider hosting a ‘security fair’ on a given day and have the selected vendors come for a day with tabletop displays to meet employees and answer questions during their lunch. This could be a great way to break the ice in a large organisation. Make user orientation videos (provided by the manufacturer) available in several ways, for example: Intranet Site Monitors in public areas—lounges, cafeteria, hallways, etc. Send to all staff as email attachments Immediately after installation, once the doors or turnstiles are operational but before they are put into service, train ‘ambassadors’ on how to use the door/turnstile. Have these people monitor and assist employees during peak traffic times. What is the ultimate success of the installation? By communicating clearly and openly with your population you can greatly facilitate adoption and satisfaction If you have thousands of employees, consider dividing them into groups and introduce the new entrance to one group at a time (Group A on Monday, Group B on Tuesday, etc.) to allow a little extra orientation time. Place user education ‘quick steps’ posters next to the door/turnstiles for a few weeks to help employees remember the basic steps and guidelines, e.g., ‘stand in front of the turnstile, swipe badge, wait for green light, proceed.’ Ask your manufacturer to provide these or artwork. While there are always going to be people who are resistant to change, by communicating clearly and openly with your population you can greatly facilitate adoption and satisfaction. Your responsiveness to any issues and complaints that arise during and after the implementation is equally fundamental to the ultimate success of the installation.
In the wake of 9/11, the Federal Government’s secure-the-fort, big idea was to create an identity credential for all federal employees and contractors. Homeland Security Presidential Directive (HSPD)-12 set it all in motion. Today, we know the smartcard-based credential that arose from HSPD-12 as the Personal Identity Verification (PIV) card. The PIV card is meant to give employees/contractors physical access to federal facilities and logical access to federal information systems. While using a PIV card for logical access has been largely successful and compliant with HSPD-12, implementing PIV-based, physical access control systems (PACS) has been much more difficult to conquer. As a result, HSPD-12 compliance for PACS has largely eluded the Federal Government. The noncompliance reasons are many, but there is now hope for fully achieving HSPD-12’s mandates. Interoperability with any agency’s PIV Beyond Passports, PIV cards represent the only other open-standards-based, multi-vendor-supported, identity credential program on the planetAll Executive Branch employees and long-term contractors, including the entire Department of Defense, have been issued PIV cards. This has been true since 2013. Beyond Passports, PIV cards represent the only other open-standards-based, multi-vendor-supported, identity credential program on the planet. It seems so simple, where employees/contractors previously used their proximity card to open a federal facility door or go through a turnstile, they should now be able to use their PIV card. However, HSPD-12 took the PIV requirement one step further – compliant PACS must be interoperable with any agency’s PIV. This introduced an entire magnitude of additional complexity. A compliant, interoperable, PIV-based PACS should work like this: an authorised employee (or contractor) presents a PIV card (contact or contactless) to a card reader to enter whichever federal agency building they have reason to be. Over the last 14 years, in all but a very few cases, the lack of PACS’ HSPD-12 compliance has prevented this from happening. Secure credential policy Today, less than 1% of the Federal Government’s PACS are HSPD-12-compliant. At most federal facilities, especially those outside the National Capitol Region, a noncompliant PACS works like this: an authorised employee (or contractor) presents a proximity (‘prox’) badge to a proximity card reader to enter his or her agency’s facility. At the fraction of federal facilities with upgraded PACS that work with PIV cards, virtually all such PACS fail to properly use a minimum number of PIV security features before granting access – let alone interoperate with a PIV card from any other agency. Active government solicitations are issued for new, non-compliant, proximity-based systems that perpetuate the delay to HSPD-12 complianceNew federal initiatives frequently suffer from having no policy to enforce their roll-out. That isn’t the case with PACS compliance. Policies have been in place for so long that newer policies like Office of Management and Budget (OMB) M-11-11 (February 3, 2011) remind everyone what the policies said in 2004 and 2006. This year, OMB publicised its proposed OMB M-18-XX (Draft), which will replace M-11-11. OMB M-18-XX’s (Draft) main PACS thrust is, once again, to ensure that everyone understands what the Federal Government’s secure credential policy is. It hasn’t changed since 2004. It would be tempting to say that PACS technology isn’t mature, but that isn’t the case. In 2013, the Federal Government revamped the PACS portion of the FIPS 201 Evaluation Program and, since that time, all PACS on the General Services Administration’s (GSA) Approved Products List are 100% compliant and interoperable. Yet, on any given day, active government solicitations are issued for new, non-compliant, proximity-based systems that perpetuate the delay to HSPD-12 compliance. The usual suspects, policy and technology, are not the culprits for this epic delay. An authorised employee presents a PIV card to a card reader to enter whichever federal agency building they have reason to be Difficulties in adopting HPSP-12 compliance for PACS Standards – The Federal Government’s approach to standards is to avoid a great deal of specificity. It’s an unspoken tenet that federal standards must be flexible, promote innovation and avoid disadvantaging any participating market segment. The opposite is true if your goal is interoperability: nearly every detail must be specified. Consider the standards-based success story of chip-based credit cards. When was the last time you used a credit card and it didn’t work? Interoperability failures are nearly unheard of. If you look at the hundreds of volumes of technical specifications that cover minute aspects of every component in credit cards and payment terminals, you quickly realise why it works so well. Nothing is left to chance, nothing is a variable, and there is no optionality. The Good News: Work to increase viability through deep scrutiny has progressed in recent years. The GSA APL PACS Testing Lab, set up in 2013, annually tests credentials from all PIV issuers against all GSA-approved PACS. This testing has significantly reduced interoperability failures at federal facilities. Collaboration – In the past, physical access practitioners from federal agencies rarely collaborated, unlike their logical access counterparts. This is also true for PACS procurement decision-makers across agencies and facilities. The Good News: In 2018, an agency trend has emerged where finally physical access, physical security and IT practitioners have begun sitting down to discuss their shared responsibilities. We have already begun to see coordinated budget requests between IT and Security with enterprise architectures positioning PACS as an enterprise service on the network. Scale – The Federal Government owns so many buildings that they can’t be counted. Google doesn’t know how many there are and neither does any one government official. Variability – A significant percentage of facilities have unique aspects making a one-size-fits-all approach infeasible. The Good News: Mature consulting services can now help agencies marry federal requirements with their unique environments to develop robust PACS enterprise architectures. As we see this occurring more and more frequently, a repeatable, achievable, systems-based upgrade of all PACS may be on the horizon. The GSA APL PACS Testing Lab annually tests credentials from all PIV issuers against all GSA-approved PACS Provenance – In many cases, different groups own different parts of a single facility, not all of whom might be subject to, or wish to interoperate with, a high-assurance compliant PACS. For example, GSA manages facilities for Legislative and Judicial tenants who aren’t subject to HSPD-12. Policy dictates that GSA manage the PACS for the front doors of these facilities should be HSPD-12-compliant, despite the fact that these tenants likely don’t have credentials that work with this technology. Sure, these tenants could commercially obtain a PIV-I credential, but almost none have. Economics – It’s difficult for agencies to create their annual security budget requests when HPSD-12 PACS upgrades are in scope, because so many unknowns exist at each facility. To assess the cost, the time to complete, and the facility’s existing equipment inventory, it would be logical for an agency to hire a contractor with PACS expertise to perform a site assessment. Having to do capital planning for an assessment phase in advance of making the annual budget request for the PACS upgrade creates a never-ending cycle of delay. Especially at agencies with multi-year capital planning requirements. Many agencies, trying to avoid this delay cycle, have fallen prey to doing site assessments themselves. This results in their integrators doing their walk-throughs after the contract is awarded. This is the leading cause of PACS upgrade cost overruns. Dependence on the agency’s IT department – Historically, PACS have been deployed on dedicated networks and are rarely ever connected to the enterprise, let alone the Internet. High-assurance PACS that validate credentials from other agencies must now communicate with many different systems on an enterprise network and over the Internet – so much so that the Federal Government reclassified PACS as IT systems. The Good News: With collaboration increasing between Physical Security Officers (PSOs) and Chief Information Officer (CIOs), we expect this to improve in due course. Resistance to change – This is a classic human factors challenge, and it’s a big one. PSOs have spent decades achieving their positions. PIV-based PACS could not be more different from the technologies that proceeded it, and such radical change is often resisted. When the value proposition is clear, change is adopted more readily. But security value isn’t easily measured or observed. It is often said that the best performance review for a PSO is to note that nothing happened. And when something does happen, it is necessarily kept quiet so the risk can be remediated without calling attention to the vulnerability in the interim. To date, the value proposition of moving to PIV-based PACS has been entirely based on policy (without corresponding funding in most cases) and through the shock value of white hat hackers, showing how easily most proximity badges can be cloned. This is not the stuff of change agents. PIV-based PACS could not be more different from the technologies that proceeded it, and such radical change is often resisted Are these challenges a unique situation? No, these PACS challenges are not unique. Cybersecurity initially faced many of the same challenges that federal PACS face today. By 2000, the Federal Government recognised its urgent need to improve cybersecurity practices across its computing infrastructure and issued many policies that required agencies to improve. Improvement was sparse and inconsistent. GSA Schedules were set up to help agencies buy approved products and services to assist them, but this too produced lacklustre results. The Federal Government found that the best cybersecurity results occurred when enforced at the time an agency commissioned a system Congress enacted the Federal Information Security Management Act of 2002 (FISMA) (now amended by the Federal Information Security Modernization Action of 2014). FISMA mandates an Authority To Operate (ATO) accreditation process for all information systems. The Federal Government found that the best cybersecurity results occurred when enforced at the time an agency commissioned (vs. purchased) a system. FISMA and ATO accreditation has been highly successful when implementing new systems. These cybersecurity requirements are the closest thing that the Federal Government has to the ‘PIV Police’ today. However, the PIV requirements in FISMA and ATOs currently apply to only logical access for information systems. The proposed OMB M-18-XX (Draft) mentions that a FISMA PACS overlay to NIST SP 800-53 is forthcoming. The intent of the PACS overlay is to use the army of ATO accrediting officials in the Federal Government and enable them to assess implemented PACS as fit for purpose. This is the first time an enforcement approach has been brought forward that could reasonably succeed. How long for HSPD-12 compliance? We know that it won’t take another 14 years to achieve HSPD-12 compliance. Pockets of compliance are popping up. Compliant procurements do exist, and the state of PACS across the Federal Government is better in 2018 than in any previous year. Progress to date has been at a constant rate. The question is: what would take for progress to occur at an exponential rate instead? A major attack or compromise involving PACS would certainly hasten upgrades, but let’s hope that’s not the solution. The energy distribution sector has been riding a wave of security upgrade demands to retrofit their facilities across the U.S. The energy distribution sector, under nearly constant Advanced Persistent Threat attacks, has been riding a wave of security upgrade demands to retrofit their facilities across the U.S. The potential threat exists for Federal Government facilities as well. Looking into the federal PACS-compliance crystal ball, we’re beginning to see the faint outline of a multi-faceted campaign of education, budgetary oversight and accreditation of PACS that will ultimately see us past the tipping point. Consider though, at the current rate of PACS enablement, a 50% compliance rate is still far in the future. When that day arrives, the PIV card form factor may no longer be the key that fits that future lock. (Are you already using a mobile device’s Bluetooth interface to open the door to your office building?) Taking decades to perform a technology upgrade is the aging elephant in the room no one talks about. By the time critical mass is achieved with an upgrade facing these many challenges, there are typically compelling reasons to start over again with the next generation of technology. That cycle may well prove to be the Federal Government’s biggest PACS challenge of all.
Today’s security professionals are tasked with protecting the entirety of a facility or campus from every possible threat. It’s a big task, given the range of solutions available; from cybersecurity to prevent hacking, to video surveillance to monitor the goings-on within the facility, to the physical security of the building itself. For most businesses and schools, keeping the entrances and exits to a building secure is an extremely high priority—when an individual cannot get into the building they will have a harder time causing trouble for those within it. With quantum leaps happening in security technology, architectural revolving doors may not always be top-of-mind when designing a new security system from scratch. However, with recent technological advances in the last decade, and considering that they occupy less floor space and are extremely good at reducing unwanted air infiltration into an interior, it is definitely time to examine how they can participate in a complete physical security plan as well. A well-known financial company in the Midwest of America was the target of a protest, against their financing of a controversial initiative Restricted access for business continuity The exterior door to a building or premises, often a public entrance during business hours, is typically the first line of defence against unwanted persons or activity making its way into an organisation. If lobby or security staff sense trouble outside (distress, fights, weapons, protests, etc.), they need a quick and effective way to block anyone from entering the building and creating danger for those inside. Should this type of incident make its way into a building, it creates a number of risks, including the expenditure of unnecessary resources, loss of productivity, violence, and liability for the business. For example, recently a well-known financial company in the Midwest was the target of a protest against their financing of a controversial initiative. A large crowd gathered outside on the street, pushed inside the building, and took over the interior lobby. The protesters not only disrupted the retail banking business at the lobby level, but also attempted to block employees from going to work on the upper floors. The protest lasted hours, making it difficult to do business, and was stressful for employees. In addition, the news cycle around the protest created an image problem for upper management and the overall brand. Revolving doors for access control Thanks to technology employing electricity, today’s manual revolving doors can potentially save lives Beyond the immediate risks of theft and violence, crime has numerous intangible effects on employees, residents or students that can have a more profound and lasting impact. These include physical pain and suffering, along with a feeling of anxiety, stress, and uncertainty around future security. According to a survey conducted by Workplace Options in 2015, 53% of American workers have experienced a traumatic event while at work—with workplace violence or criminal activity listed as one of the top four events that cause trauma. Revolving doors can be a reliable solution for providing this necessary security. They are often deployed in buildings where public use is needed during the day, but controlled access is required in the evening—for example, banks, museums, commercial buildings, condominiums, libraries, dorms, recreational centres, and more. Thanks to technology employing electricity, today’s manual revolving doors are more capable than ever before and can potentially save lives or buy the time necessary to alert security staff or notify law enforcement to deal with a dangerous situation in time to prevent harm, stress, or liability. Secure access can be made possible via an access control device mounted on the outside of the door Enhanced security with electronic lock control The following security features are now available for manual revolving doors being deployed in buildings right now: Emergency security lockdown: Facility or reception staff can electronically lock the door in place, regardless of position, at the push of a remotely located button. In the event of an immediate security threat outside the entrance (weapons, protests, drunk and disorderly conduct, etc.), access to a lobby or entrance can be instantly denied, and those within protected. Remote locking: In an earlier time, the manual pushing of a pin was required to lock a revolving door’s wing into the ceiling or the floor. Today, you can lock a manual revolving door by using a remote pushbutton, or, an access control system can lock the door automatically at a specific time of day. If anyone is still in transit during the lock command, the door will allow them to exit before locking. Once the door is locked, staff can easily unlock it with the same remote mechanism if there is an authorised visitor. Access control integration: Integration with access control systems gives manual revolving doors even more capabilities. Secure access can be made possible via an access control device such as a keycard reader, mounted on the outside of the door. Upon valid authorisation, the door will unlock and the user can push to enter the facility. Once all compartments are clear, the door finishes rotating by positioning its door wings at the end posts of the throat opening and relocks. If tailgating is a concern, your revolving doors should be the first of several layers of physical security Efficient incident management Consider the usage of these features for a building such as a downtown high-rise condominium. During the day or night, residents can enter by showing credentials outside the door to the access control system. Any deliveries would have to stand outside, ring the doorbell and wait for reception to unlock the door and let them in. If anything threatening occurs during rotation, reception staff can immediately lock the doors to keep trouble out and call for help. At a high-rise office building, it can work differently. The door can be unlocked during the day for public entry with guards keeping a watchful eye outside, ready to lock the doors instantly if trouble happens outside. The access control system can lock the doors at 5pm until 7am the next morning, requiring employees or cleaning crew to present their credentials to enter. Access control integration It should be noted that standard revolving doors are not equipped to detect or prevent tailgating (an unauthorised person following an authorised person through an entrance). They should not be confused with a security revolving door, which is intended for individuals trained to use these doors at employee-only entrances. With this in mind, consider that with access control integration, a standard revolving door will unlock when presented with an authorised credential, but will continue to rotate as long as anyone is inside the door to prevent entrapment. Tailgating is still a possibility with these entrances, so if this is a concern, your revolving doors should be the first of several layers of physical security including, potentially, additional turnstiles, guard staff, surveillance cameras, additional locking mechanisms for restricted areas, and so on. Ensuring compliance with code requirements To keep building interiors safe, standard revolving doors can be a simple, cost-effective and easy to implement Finally, modern code requirements for revolving doors are defined by a number of different agencies—ANSI, IBC, and NFPA. All require that a revolving door’s wings be able to collapse or ‘book fold’ to create a path of escape during a fire, and that a swinging or sliding door must be present within 10 feet of any revolving door, on the same building plane. To make sure this additional door isn’t a security weak point, the extra sliding or swinging door can be ‘exit only’, or locked to those trying to enter from outside the building, but unlocked to those trying to exit from inside the building. To keep building interiors safe, standard revolving doors can be a simple, cost-effective and easy to implement solution that helps prevent unwanted entry by those looking to do harm and create unwanted liability. Considering revolving doors can be a first step into securing the entrances and exits of your building, and protecting everyone and everything within.
Recent technology advances – from the cloud to artificial intelligence, from mobile credentials to robotics – will have a high profile at the upcoming ISC West exhibition hall. Several of these technologies were recently designated by the Security Industry Association as the Top 8 security technologies for security and public safety. Some of them will also be a focus at the ISC West conference program, SIA Education@ISC, April 9-11 at the Sands Expo Center. This article will highlight some of those conference sessions. Topic: Cloud Systems and Video Surveillance as a Service (VSaaS) Managed Video Services are saving TD Bank $500K annually, April 9, 2:45 to 3:45 p.m. Why TD Bank decided to roll out a managed services solution, what it took to deploy and how the bank is saving an astounding $500,000 annually. IT 4.0 and Video Surveillance: A Guide to the New Terminology and What It Means to You and Your Customers, April 11, 1:15 to 2:15 p.m. How IT 4.0 can enhance or change video surveillance, and consequently deliver additional value to customers, including explanations of terms such as cloud data centers, personal clouds, the edge, IoT sensors and data analytics. One of the sessions to cover how IT 4.0 can enhance or change video surveillance, and consequently deliver additional value to customers Topic: Artificial Intelligence (AI) In Video and Other Systems The Challenges and Opportunities of AI in Physical Security, April 10, 3:45 to 4:45 p.m. Looking toward what the future may hold for AI in physical security; the challenges and opportunities the technology has created; and how participants can leverage AI and machine learning with existing customers to grow their business. Deep Learning Demystified: Next-Generation AI Applied to Video, April 11, 9:45 to 10:45 a.m. Dispelling the myths of the terms “deep learning” and “artificial intelligence,” and what the technologies can do in practical terms. Modern cameras find and identify faces and vehicles, analyse behavior and organise and control assets Neural Processing and Smart Cameras, April 9, 8:30 to 10 a.m. Deep learning-capable hardware is evolving at a frantic pace, and GPU and NPU (neural processing unit) co-processors are commonly embedded in cameras and video management systems. Modern cameras find and identify faces and vehicles, analyse behavior and organise and control assets. Analytics in the Video Central Station: Proper Deployment, Programming and Configuration to optimise operational and cost efficiencies, April 11, 3:45 to 4:45 p.m. How analytics plays a critical role in reducing alarm traffic in a central station environment, allowing them to save money and realise other operational and performance efficiencies. Topic: Robotics and Autonomous Devices Robotic Aerial Security – Growth Trends and Best Practices, April 10, 11 a.m. to noon The lion’s share of growth in the robotic aerial security sector will come from autonomous systems and changing FAA regulations will soon allow companies to monitor and secure remote facilities with no human guards present. Racing drones are difficult to detect as they do not use GPS or radio frequency signals to identify the location of other devices How to Adapt to Address Drone Security, April 11, 1:15 to 2:15 p.m. Drone industry professionals and a physical security design engineer will cover the realistic applications of drone systems and counter-drone solutions that can protect organisations and facilities. Next Generation Threat: Racing Drones, April 11, 2:30 to 3:30 p.m. Racing drones are difficult to detect as they do not use GPS or radio frequency signals to identify the location of other devices. This session will identify the potential risks these drones can pose to facilities, special events, and critical infrastructure. Establishing a Corporate Drone Program, April 10, 9:45 to 10:45 p.m. Is a corporate drone program an appropriate addition to an existing security program? How to understand and navigate the regulatory challenges and processes associated with starting up a commercial-use drone program. The Rise of Intelligence in Physical Security, April 11, 9:45 to 10:45 a.m. “Intelligence” incorporates a variety of subdomains from artificial intelligence to machine learning and contextual analysis. It is rapidly becoming a focus in the realm of IT security – and increasingly in the realm of physical security, too. Changing FAA regulations will soon allow companies to monitor and secure remote facilities with no human guards present Topic: Mobile Credentials Finding Their Place in Access Control How Biometrics Are Enabling the Convergence of Physical and Information Security, April 10, 1:45 to 2:45 p.m. At the center of convergence is one crucial building block: strong irrefutable identity powered by biometrics. Driving the Future: How Interoperability Standards in Access Control Can Enable Smart Building Success, April 9, 1:30 to 2:30 p.m. Growing user demand is driving new open platform approaches and the adoption of interoperability standards Growing user demand for unfettered and unlimited third-party integrations is now driving new open platform approaches and the adoption of interoperability standards. They are changing the dynamic of access control and its role within the smart building environment. Topic: Facial Biometrics in Professional Solutions How Biometrics Are Enabling the Convergence of Physical and Information Security, April 10, 1:45 to 2:45 p.m. Securing workstations, virtual desktops, turnstiles, front doors, mobile devices and more, biometric authentication is helping enterprises and governments worldwide to realise a more secure future. Topic: Voice Control in the Smart Home Environment Delivering the Smart Home of the Future, April 11, 3:45 to 4:45 p.m. With the proliferation of connected smart devices, including voice control devices, consumers have a growing array of options for defining what their Smart Home experience could be.
Activity slowed on the last day of ISC West in Las Vegas, but there was plenty of momentum remaining and plenty more to see. In the end, Reed Exhibitions declared 2018 the biggest and most successful year to date for the show. There were an additional 4,000 square feet of exhibit space compared to last year and a 6 percent growth in overall attendance, according to Reed. The cloud, biometrics, deep learning and other technologies were among the big topics at the show, and even smaller exhibitors were pleased with the results. In particular, emerging technologies were successfully highlighted. Cloud-based video systems Cloud video company Eagle Eye Networks announced multiple new offerings at ISC West. One was the first cloud-based video system that accommodates HD-over-coax cameras using the HD-TVI protocol to operate over existing coaxial cabling. In effect, cameras connect with an HD-TVI recorder, which plugs into Eagle Eye Networks’ on-site hardware “bridge” connecting to the Internet. Eagle Eye Networks has also integrated Hikvision body-worn cameras into their cloud system; transmitting video using the Eagle Eye Bridge ensures end-to-end encryption and the evidentiary integrity of the video. Analytics in the cloud can be turned on and off at will for each camera, and could be deployed over a weekend and switched off the following week “A few years ago, fewer customers were ready to adopt the cloud,” says Ken Francis, President of Eagle Eye Networks. “Now market adoption is changing, and customers don’t want on-site hardware. End-users are driving the move to cloud systems.” He estimates the evolution is about halfway complete, and Eagle Eye Networks continues to sign up new dealers every month because their customers are asking for the cloud. Eagle Eye Networks’ third new offering at ISC West is “analytics in the cloud,” including familiar analytics such as intrusion, people counting and loitering. Francis says the economics of the cloud make implementation of analytics much more affordable – about $4 per camera. Analytics in the cloud can be turned on and off at will for each camera. For example, analytics could be deployed over a weekend and then switched off the following week. “It’s a far more economically attractive and cost-effective service than on-site,” says Francis. the economics of the cloud make implementation of analytics much more affordable Augmented identity: biometrics in security Biometrics continue to make their way into the mainstream of the security market, and IDEMIA brought its message of “augmented identity” to ISC West. IDEMIA (formerly OT-Morpho) provides systems to the largest biometrics users in the world, including big customers such as the FBI and Interpol, and large-scale government projects around the globe. “If you can handle projects that big, enterprise applications are no problem,” says Gary Jones, Vice President, Global Channel & Marketing, Biometric Access & Time Solutions. He says that the company’s technologies apply to any vertical market, and they are especially common in major airports and big financial institutions, in addition to government. The company’s MorphoWave product allows users to wave their hand, and the system captures a three-dimensional shape of fingerprints. The touchless system is also “frictionless” -- it enables fast decision-making that promotes high throughput rates. Artificial intelligence applications AI and deep learning have been big topics of conversation at ISC West, and I saw a company on the last day of the show with a different take on the subject. BrainChip uses a type of AI called “spiking neural networking” that models the operation of neurons in the human brain - in contrast to “convolutional neural networks,” which use a series of math functions to train from pre-labelled data sets. The BrainChip Studio software can search vast amounts of video footage rapidly to identify either faces, patterns or objects. Applications are in law enforcement, counter-terrorism and intelligence agencies.The BrainChip Studio software can search vast amounts of video footage rapidly to identify either faces, patterns or objects “We search for specific things,” said Bob Beachler, Senior Vice President, Marketing and Business Development. The software can search hundreds of live or recorded camera feeds for a unique graphic pattern on an item of clothing or on a bag carried by a person, for example. The technology only requires modest processing power and consumes little energy, so it can be used with legacy systems without requiring hardware or infrastructure upgrades. Emerging Technology Zone A new Emerging Technology Zone at ISC West included participation by around 40 companies that are startups and/or new to the security industry. The section opened an hour before the main show floor and was located near the registration area, which increased traffic. “Generally speaking some people said it was hard to find, but I think it’s better for us as someone new to the market, rather than being on the main floor where you can get lost in the shuffle,” said Jeffrey Weiner, Vice President, Networks & Business Solutions, at Mersoft. “It was really smart that they opened this an hour earlier.” Mersoft, one of the Emerging Technology Zone exhibitors, has developed a software product to help the security industry do a better job of streaming live video. The software eliminates the startup delay and lag in live video. With dedicated software, video can be consumed by a browser or mobile app more easily Live video streaming “We accomplish that in two ways,” says Weiner. “One, we don’t trans-code the video into another format. Instead, we convert a security camera’s video from RTSP (real time streaming protocol) to WebRTC (Web Real-Time Communication), an open-source technology that has been used extensively in video conferencing, but not so much in security. The video can be consumed by a browser or mobile app more easily, and we don’t need a player on the client, which is another way we reduce lag.” Another advantage is that WebRTC is natively encrypted; every packet is encrypted. In contrast, applications that transmit RTSP have to be wrapped in a VPN (virtual private network) tunnel, which takes some effort to maintain and is a battery hog on a mobile device. Also, multi-casting of video is easier, even using streams of various resolutions. Mersoft works through partnerships, offering a cloud-hosted service on Amazon and a version that can be installed on a local server. They have worked with several DIY camera sellers (who use cloud services), and with some major commercial service providers. “A new partnership strategy we are exploring is with systems integrators, who can incorporate Mersoft and provide a differentiator by improving their video performance,” says Weiner. The 22-year-old company is new to security, and ISC West provides opportunities for in-depth conversations preparing for a future in the security sector. Customisable turnstile solutions Delta highlighted their new designer series turnstiles, whose colourful appearance led booth visitors to ask about customisation Even the smaller companies, located toward the back of the hall, were enthusiastic about ISC West this year. “The show has been great,” says Vanessa Howell, project manager of Delta Turnstiles. “We did get a lot of traffic. I am a niche product, so it’s not so much about quantity as quality [of leads]. I had great quality at the show.” Being away from competitors, which are grouped next to each other in the front of the hall, was an upside of the turnstile company’s booth location toward the back. Delta highlighted their new designer series turnstiles, whose colourful appearance led booth visitors to ask about customisation. “They ask: ‘Why are turnstiles only sold in basic models?’” says Howell. “’Why can’t they look like a piece of art since they are the first thing people see when they enter a building?’ People are very open to making them prettier.” Delta Turnstiles has been coming to ISC West since 2006. “I have manufacturer’s reps, and this is one of two times I get to see them in one place, and they bring a lot of customers to me at the booth,” says Howell. “This is my only face-to-face meetings with some customers. I speak mostly over the phone.” Valuable face-to-face engagement was a benefit of ISC West, and many of those meetings will likely set the stage for continuing successes in our vibrant market. Until next year.
“Mixed reality” may seem like a strange term to apply to the physical security industry, but it describes a new approach to enable the features of access control and video surveillance systems to be used by operators in the field. Mixed or augmented reality technology combines a real-time view of the world through Microsoft’s HoloLens headset, with placement of virtual devices and controls as holograms in a three-dimensional space. Virtual devices and controls In effect, a security guard wearing a HoloLens headset can approach a door in his facility and see the real-time status of that door, provided by an access control system, projected as a hologram alongside his live view of the door. It’s the first implementation of a technology with many possibilities. Related to video surveillance, real-time facial recognition could provide the identity of a person walking past a security officer in a hallway, for example. Basically, the approach extends the interfaces and capabilities available in a control room to a security officer on patrol. The officer can place and interact with a variety of virtual devices and controls as holograms in the 3-D space he or she views through the headset. Augmented Reality for Integrated Electronic Security The security industry technology has been developed by CodeLynx, a software engineering and systems integration company headquartered in North Charleston, S.C. As a systems integrator, CodeLynx specialises in audio-visual and physical security design and installation for A/V, access control and video surveillance systems. A complementary business is software engineering; Darren Cumbie, Director of the Software Engineering Division, and his team provide custom integrations of various technologies. The approach extends the interfaces and capabilities available in a control room toa security officer on patrol CodeLynx has developed software to adapt Microsoft’s HoloLens product for use in the physical security field. They are bringing it to market as ARIES (Augmented Reality for Integrated Electronic Security). The software operates using Microsoft’s HoloLens, introduced in 2016, a powerful, self-contained holographic computer worn as a headset. Specialised components enable holographic computing in lockstep with advanced sensors, including five cameras. Users can move freely throughout an environment and interact with holograms that augment the reality they view through the HoloLens. Cumbie says HoloLens provides the best mixed reality headset currently available: “Nothing else has the power, usability and scalability across an organisation.” AMAG Symmetry access control integration In ARIES, CodeLynx has created a certified integration with AMAG’s Symmetry access control system to enable operators to view information from Symmetry as holograms in their field of view through the HoloLens. The integration extends the functioning of Symmetry to operators in the field, thus expanding the control room environment. Holograms can be created and positioned for each user, and they function just like physical devices, tied into Symmetry. Approaching a door, an operator can request a list of the last five people who came through the door, for example; he or she can see a photo ID related to each person who swipes through a turnstile. CodeLynx is looking to expand the market for ARIES using integrations with other OEMs in addition to AMAG. “Instead of being chained to their desk looking at monitors or a display wall, operators can work in the field using the full functionality of their systems as they walk throughout the property,” says Drew Weston, CodeLynx Director of Sales and Marketing. “Meanwhile, I am not sitting at a desk, I am out in public.” Holograms can be created and positioned for each user, and they function just like physical devices, tied into Symmetry At some point, the headsets will likely get lighter and more ergonomically appealing. Right now, all the computing power is inside the headset (which, even so, only weighs only 1.3 lbs). In the future, more of that computing will likely be “offloaded” to a nearby desktop or laptop computer, or even to the cloud, and wirelessly “tethered” to the headset. In addition to making the headsets lighter and more ergonomically appealing, tethering would bring down costs from the current $5,000 per headset (possibly into the “three digit” range). CodeLynx is poised to leverage any Microsoft enhancements to the HoloLens environment. Currently the software is priced at $1,500 per user. Benefits for systems integrators For systems integrators, ARIES could be used to simplify installations, given its ability to view camera frames through the headset hands-free rather than needing to view a separate laptop when focusing or positioning a camera. For maintenance or troubleshooting, an operations center could access the field user’s view and direct him or her to correct a problem. In this way it would be a training tool to help integrators, which is a separate value proposition from how the devices may be deployed by end users. The ARIES approach could also eventually change how we think of a control room. Instead of video screens and walls, operators might sit in comfortable chairs in rooms with white walls, viewing all the control room “screens” through their headsets as holograms. Less power consumption would be among the benefits. ARIES plans to offer a “virtual operations centre” in 2018, enabling command centre operation from anywhere, user-customisable layout views and the ability to push content to specific HoloLens users. This video demonstrates how interaction with holograms can drive security functions: https://www.youtube.com/watch?v=B82oAlxt5_s
In mid-2009, Melco Resorts & Entertainment Limited opened City of Dreams, Macau – a casino and resort complex that quickly become one of the world’s premier entertainment and leisure destinations. The complex brings together a collection of world-renowned hotel brands, including Crown, Grand Hyatt, and Hard Rock, along with a casino area of approximately 448,000 square-feet and over 20 restaurants and bars. Also comprising an audio-visual multimedia experience, and ‘The House of Dancing Water’ – the world’s largest water-based extravaganza showcased in the purpose-built Dancing Water Theater. These unique and innovative entertainment, shopping, food and beverage offerings realise the company’s vision of bringing world-class integrated resort and entertainment experiences to Macau and Asia. Need of a robust security solution Melco Resorts was looking for a robust security solution capable of protecting high-value assetsHaving thousands of staff moving around the site meant that effective people management needed to be a significant part of the security solution. With a large site encompassing multiple areas and a staff of approximately 13,000, Melco Resorts was looking for a robust security solution capable of protecting high-value assets while providing a reliable and flexible system to support daily operations. In the years leading up to the opening of City of Dreams, Gallagher worked directly alongside Melco Resorts, and security partner Certis Security (Macau) Ltd, during the design and construction phases. The Gallagher team were highly involved in discussions and developments relating to software customisations and the final commissioning of critical security areas. MIFARE Classic card technology Part of the City of Dreams philosophy from day one was to operate a one-card, single service entity per staff member – not only for high-level security but across all system requirements. According to Billups, a lot of decisions around system choice were based on meeting the one-card philosophy. Utilising MIFARE Classic card technology, 1700 access controlled doors were set up across the complex. Utilising MIFARE Classic card technology, 1700 access controlled doors were set up across the complex Gallagher’s ability to encode the cards with data from multiple system providers was crucial in delivering the one-card policy. Along with Gallagher access data, third-party ASCII data encoding was also provided on the card for use by other on-site systems to achieve the objective of a single card philosophy. Latest generation data security The original system, comprising MIFARE Classic card technology, is now being upgraded to the latest MIFARE DESFire EV1 across all Melco Resorts properties. MIFARE DESFire EV1 provides the latest generation data security and encryption ensuring Melco Resorts globally stays at the forefront of technology. To further meet their one-card philosophy, Melco Resorts wanted a single card technology utilised across all three of their Macau complexes – City of Dreams, Altria Macau, and Studio City. In addition to enabling access across multiple properties, there was a requirement for a central monitoring system that could manage alarms escalated from any of the properties and register such alarms centrally in a main command structure. Highly integrated and expansive platform Gallagher’s multi-server technology delivers this, with seamless connection between all systems and across all sitesFuture-proofing was an important consideration of the security solution. “City of Dreams needed a system that catered well to growth, particularly in the areas of people management and access control. Gallagher provided us with the highly integrated and expansive platform we were looking for,” said Kelly Billups, Director of Security Technology & Administration for Melco Resorts. Gallagher’s multi-server technology delivers this, with seamless connection between all systems and across all sites. If communication between the facilities should fail due to a network fault or similar incident, each site’s security system will continue to function independently. According to Billups, the multi-server system has resulted in reduced labour costs due to the consolidation of security administration. Efficient movement of people The Gallagher system provides rapid response times to access requests ensuring the efficient movement of people in and out of areas. The instant dissemination of cardholder access and configuration data also ensures people have appropriate access delivered in real time. If cardholder access needs to be denied, this information is communicated and applied instantly across the site. In addition to door access activity, 5300 detection points are also monitored throughout the complexIn order to provide Melco Resorts with an audit trail of security events, all site activity is logged in a secure database. In addition to door access activity, 5300 detection points are also monitored throughout the complex. Reports are generated using a simple wizard-based system which steers the report generator through a step-by-step process ensuring the relevant data is retrieved. The City of Dreams site required integration with a number of external systems and Gallagher’s Command Centre central management software provided the platform to deliver this. Cameras integrated with Command Centre As surveillance is a key requirement for a casino, City of Dreams has thousands of cameras throughout the complex. A number of these cameras monitor critical back of house operations and are integrated with Command Centre to provide additional layers of security and enable further administrative functionality. A number of lower-level security points throughout the complex – which utilise traditional keys – integrate Command Centre with an electronic key management system. Keys are electronically released to personnel depending on their access permissions. Two high-level interfaces provide communication to all elevators connected to Command Centre There are approximately 80 elevator shafts located throughout the City of Dreams complex. Two high-level interfaces (Schindler and Otis) provide communication to all elevators connected to Command Centre where access control groups manage access to each of the floors. This integration is particularly important for heart-of-house elevators where access can be highly restricted to only authorised personnel. HR system integrated with Command Centre An integration between City of Dreams Human Resources (HR) system and Command Centre was established. The active connection between the two ensures that basic personnel information is automatically communicated from the HR system to Command Centre without the need for manual intervention. Because of this, the process of updating cardholder information and assigning access to cardholders is a quick and simple procedure – a must for a database of this size. The Gallagher system provides rapid response times to access requests ensuring the efficient movement of people in and out of areas. Where high-level (software) interfaces are not available, the Gallagher system connects with other services including: boom gates, motorised vehicle and pedestrian doors, and turnstiles, using what is commonly referred to as a low-level interface. A control relay in Gallagher’s Command Centre platform activates the door or gate, and in turn the status of the door or gate (open, closed) is reported back. Salto integrated guest locking system Melco Resorts requirement is to seamlessly integrate hotel guest-room locks with the Command Centre platformThe delivery of a high-level integration with a hotel guest-room locking solution is currently in development and will be a world first. Melco Resorts requirement is to seamlessly integrate hotel guest-room locks with the Command Centre platform in order to deliver high-level security across the entire complex. To deliver this solution, Gallagher is working with long-term partner Salto. The Salto integrated guest locking system is required to operate in conjunction with Melco Resorts high-security card encryption and encoding, while complimenting the hotel décor. Melco Resorts and Gallagher maintain an ongoing relationship which brings together Melco Resorts evolving requirements and Gallagher’s product development road map. “The relationship is key for us” said Billups, “having a team based in the region who meet with us regularly and having a level of engagement over development is very important.”
South Africa’s Athlone Campus is home to the Western Cape College of Nursing, a sprawling complex of lecture halls, administration blocks and four hostels that house around 2000 nursing students. Gallagher Command Centre was chosen as the most effective system to manage access to the hostels and keep the students safe. The nursing college had no method of limiting access to its hostels. People came and went as they liked, there was no record of who was on site and it was difficult to enforce visitor hours. Theft was a problem and reported cases of sexual assault had become a major concern. Access needed to be more secure. Access control system for authorised entry Biometric fingerprint readers were mounted on turnstiles at each of the hostel entrances and exits to manage general accessSafety and security are essential to providing a healthy living and learning environment for students. Athlone Campus partnered with local security solutions provider, FS Systems, to install access control and video surveillance in its hostels. Gallagher Command Centre was chosen to manage the access control system, monitoring access points and allowing only authorised students, staff and visitors to enter the hostel buildings. Biometric fingerprint readers were mounted on full-height turnstiles at each of the hostel entrances and exits to manage general access. Fingerprint readers prevent unauthorised entry from people using lost or loaned cards, and the anti-passback measures built into Command Centre means students can’t ‘pass in’ a visitor or bypass the system, as it recognises and records that someone has tried to enter twice. Integrated visitor management system Gallagher’s integrated visitor management system now monitors visitors and allows the college to control visiting hours. Visitors to the college hostels must register at reception and have their fingerprint captured by the visitor management system. They are then granted access to only the hostel they are visiting. In the evening, the system generates an alarm and reports on visitors still on site – allowing security to ask people to leave and prevent further visitors from entering. The general feeling from students and staff is that they are more secure" Jason Adams, Cost and Estimating Manager for FS Systems says, “The general feeling from students and staff is that they are more secure knowing that everyone entering the facility has gone through some sort of screening or registration process at the security office. The presence of physical security barriers (full-height turnstiles) is reassuring, in that not just any person can gain entry without the necessary authorisation.” Installation of video surveillance solution Alongside access control, the college installed a comprehensive video surveillance solution to reduce incidents of violence, vandalism and crime. The entire video management system is seamlessly integrated with Command Centre, creating one easily managed security solution to track student, staff and visitor movements and ensure that when an incident does occur, security staff are quickly informed and able to respond effectively. “It’s essential for the system to be user-friendly and easy to operate and manage,” says Jason. “The detailed maps that appear onscreen with Gallagher Command Centre clearly indicate the location of alarms and give security staff the ability to respond more quickly to emergencies.” Using Gallagher Command Centre, the nursing college now has a powerful and versatile security system that meets the unique needs of its site. Reduction in criminal activity The college has achieved significant cost savings through the prevention of vandalismThe system provides a reliable way to clearly capture data to monitor students, staff and visitors, lower criminal activity and improve onsite safety. In particular, security personnel can easily find the right information for quick incident resolution, which has led to improved processes, procedures and convictions when necessary. The college has also achieved significant cost savings through the prevention of vandalism and a significant reduction in reported cases of theft. The combination of the new access control system and an increase in physical security barriers means they have also been able to decrease the number of security guards patrolling the facility, reducing overhead costs. Customising and generating reports for college management is also a straightforward task, saving time and money. Most importantly, Gallagher’s security solution has given Western Cape College of Nursing control of who is on site and when – allowing its students to be safe, secure and focussed on learning.
PotashCorp is the world’s largest fertilizer company by volume. They have facilities and business interests in seven countries and are dedicated to the challenges of feeding the world’s growing population. PotashCorp produces three primary crop nutrients – potash, phosphate, and nitrogen. Recognised as the world’s leading potash producer, they are responsible for 20 percent of the global capacity. Their facility in Lima, Ohio is one of four locations whose primary function is to create a range of products including ammonia, urea, nitric acid, and nitrogen solutions. Safety is PotashCorp’s number one priority, and this is evident in the number of awards they’ve received. Management are committed to providing a healthy work environment where employees have a strong personal safety ethic, rooted in awareness and focussed on incident prevention. Implementing a cost-effective solution We found that no other product could compare to Gallagher – its feature set, open API, competencies, and price"Security concerns and the need to implement a more cost-effective solution led PotashCorp to discover Gallagher. “We were looking for a system that would allow for seamless integration. After thorough research, we found that no other product could compare to Gallagher – its feature set, open Application Programming Interfaced (API), competencies, and price. The choice was easy,” says Jeff Johnston, Network Administrator for PotashCorp. “The cost of the product along with its capabilities is incomparable in the market.” It made sense for PotashCorp to replace their entire security system rather than updating an outdated and deteriorating system. Safe and secure working environment Driven to providing a best-in-class, safe, and secure working environment, PotashCorp partnered with the Digital C.O.P.S. Division of Perry proTECH, a business technology solutions company, and Gallagher, to develop a customised security solution. The system needed to be fully integrated, scalable and expandable, digitally based, and user-friendly. Benefits of PotashCorp’s new security solution include: Video integration, for safety precautions and oversight Wireless lock integration, utilising Salto locks out in the field on network cabinets User-friendly report generation, creating cost and time savings PotashCorp will soon implement Gallagher Mobile Connect, a secure and convenient access solution that allows people to use their smart phone in place of an access card. Greater efficiency in plant turnaround Gallagher Command Centre provides the flexibility to easily add cardholders to the existing databasePotashCorp is required to undertake a plant turnaround every four to five years. A turnaround, or shutdown, is a scheduled period of non-production, during which day-to-day plant operations cease. All focus shifts to maintenance, cleaning, inspection, and repair, with employees and contractors working around the clock preparing the plant to resume its regular operations. Turnarounds are one of the most crucial events in the routine operation of a chemical industrial plant and are extremely costly, due to production time lost, increased labour costs and equipment expenses. Speed and efficiency is vital as the turnaround process has the ability to strongly affect a company’s bottom line. PotashCorp can have an additional one thousand contractors and staff onsite during a turnaround. Gallagher Command Centre provides the flexibility to easily add cardholders to the existing database, while enabling management and video operators to monitor cardholder movement throughout the plant. Executing a timely turnaround that stays within budget makes a huge contribution to the plant’s efficiency and drives the company’s future success. Immediate headcount in event of emergency Mike Resar, PotashCorp’s Safety, Health and Environmental Manager at the Lima site noted, “The safety of our employees and contractors is of the highest concern for us. We are now able to generate muster reports that provide an immediate headcount in the event of an onsite emergency. We can also produce time reports easily and without the need for external programming help.” By upgrading legacy system and performing the interface with Gallagher, PotashCorp realised a $20,000 savingOne of the world’s largest chemical companies and a leading manufacturer of petrochemicals resides on the PotashCorp site and shares several turnstiles. Both companies selected Gallagher, and a system-to-system integration was developed, allowing control of the turnstiles and several doors to be shared between the two companies. Tangible cost savings By upgrading their legacy system and performing the interface with Gallagher, PotashCorp realised an immediate $20,000 saving. As the system expands, the savings have continued. After thoroughly vetting their options, PotashCorp has found that the cost per door will be one-quarter less than that of their previous system. They are still witnessing a substantial return on their investment. With the recent addition of four controllers and twelve readers, selecting Gallagher has saved PotashCorp nearly $70,000. “The open integration, cost savings, and ease of reporting is truly remarkable. The difference and quality of the system is undeniable in comparison to what we had prior to Gallagher Command Centre,” says Jeff.
Boon Edam Inc., globally renowned security entrances and architectural revolving doors manufacturer, has announced that a multi-story office building in London was recently refurbished to upgrade its existing Boon Edam revolving doors and optical turnstiles. Now adorning the entrance are two all-glass Crystal TQ revolving doors, accompanied by an array of slim Lifeline Speedlane Swing optical turnstiles in the lobby. Revolving doors, optical turnstiles Originally opened in 1980, Riverscape is a 63,000 square foot, multi-story office space located at 10 Queen Street Place. The modern development sits on the sought-after area of the River Thames, just minutes from the bustling area of Cannon Street Station. Recently, the building owners decided to upgrade the look and feel of Riverscape, incorporating the current trends of open atriums, flexible floor space and usable rooftop space. Project also included the replacement of legacy Boon Edam revolving doors and optical turnstiles with updated solutions The refurbishment project also included the replacement of legacy Boon Edam revolving doors and optical turnstiles with updated solutions. Leading the design of the renovation were architect Aukett Swanke; interior designer Barr Gazetas; and Overbury as main contractors. High-tech security entrances As is common with older entrance installations, Riverscape decided to renew its revolving doors and optical turnstiles to achieve a more modern look and feel, and to upgrade the associated technology. The client returned to Boon Edam when selecting their new entrance solutions. At the main entrance to the office space, the existing TQM manual doors were replaced with two, tall Crystal TQ revolving doors. Constructed virtually completely from glass with minimal stainless steel accents, the Crystal TQ accentuates Riverscape’s all-glass façade, providing an elegant and timeless entry experience for all employees and guests. Lifeline Speedlane Swing In the main atrium space, the original Speedlane 900 optical turnstiles were upgraded to the new Lifeline Speedlane Swings. The Speedlane Swing combines security with aesthetics and is particularly popular because it features the slimmest cabinets in the industry – only four inches wide. To enhance security at the facility, Riverscape wanted a solution for monitoring and managing visitors to the office space. To enhance security at the facility, Riverscape wanted a solution for monitoring and managing visitors to the office space To achieve this, they decided to integrate the Lifeline Boost access control pedestal with their Speedlane Swing optical turnstiles. The Boost attaches to the end of the Swing and allows for integration with a variety of access control technologies, such as biometric devices, card collectors and barcode scanners. Integrated technology Employees enter the work area by scanning their credentials at the turnstile itself, while guests are issued a temporary access card with a special barcode that is scanned at the Boost pedestal. The Boost retains the card, enabling the reception staff to eventually reuse that card for future guests. “Using our barcode scanners, visitors can book in with reception, receive an entrance card and badge in and out conveniently through the lanes,” says Boon Edam Limited’s Field service Sales Executive, Graham Coulter.
Prama Hikvision partnered with the Sanjivani Group of Institutes to offer latest surveillance and security solutions. For the first time that Artificial Intelligence was offered, and enabled face recognition terminals in India’s education sector. Sanjivani Group of Institutes situated at Kopargaon, Ahmednagar is a premier institute for Engineering, Pharmacy, Nursing and Diploma in Ahmednagar District. Sanjivani took its names and inspiration from the famous epic of Ramayana where ‘Sanjivani buty’ was brought for revival of life. The Sanjivani Rural Education Society (SRES), was established by Honorable Shri. Shankarrao Genuji Kolhe in 1983, at Kopargaon, rural domain in Ahmednagar district of Maharashtra, India. Identify unauthorised person The entire campus of the Sanjivani Group of Institutes is spread out in more than 100 acres land As the educational scenario changed with time, SRES understood the need and added a number of courses under the umbrella of the Sanjivani Rural Education Society (SRES) and consequently it gave birth of the Sanjivani College of Pharmaceutical Education and Research, Sanjivani Senior and Junior College, Sanjivani Academy, a CBSE school and Sanjivani International school. The entire campus of the Sanjivani Group of Institutes is spread out in more than 100 acres land. There are different departments in various buildings, playgrounds, hostels and staff quarters. Due to vast area and huge numbers of students, it’s very difficult for management to identify unauthorised person inside the campus. In the past, many instances of bullying, robbery, theft, ragging and pick-pocketing were reported. Up-to-date surveillance solution With the expansion of the Sanjivani Group, there were many challenges faced by students and staff in terms of safety and security. “Consequently, we took our first step towards it by installing Hikvision IP CCTV surveillance in all our campus areas for monitoring. The clarity and the quality of the camera is appreciable and satisfying,” said Amit N Kolhe, Managing Trustee, Sanjivani Rural Education Society (SRES). He further added, “Presently the security technology has changed a lot. While understanding the need of safety and security of the students, we decided to go for an up-to-date surveillance solution. We contacted Prama Hikvision team and their system integration partner Om Agency for an advanced solution. After understanding our requirements, they introduced some of the latest technologies related to security surveillance.” Facial recognition devices The same software can be used by seamless integration for time attendance, access control and surveillance" He further elaborated, “After this we finalised the key areas by conducting the security survey in the campus. We got many advanced solutions implemented with help of SI partner and Prama Hikvision team. The solutions included, ANPR cameras for number plate recognition of cars and bikes at entry and exit gates, facial recognition devices for time attendance and access control of students & staff members.” “The advantage of Hikvision security and surveillance products is that things can be monitored through a single software platform, i.e. IVMS 5200E, which comes as all in one software. The same software can be used by seamless integration for time attendance, access control and surveillance,” concluded Amit N. Kolhe. Access control systems By visiting Sanjivani Group of Institutes along with System Integration Partner Om agency, the following solutions based on the latest technology and products were adopted: Automatic Number Plate Recognition (ANPR) cameras Tripod turnstile integrated with face recognition panels HD IP cameras A broadcasting solution for the seminar rooms Face recognition based access control systems Hikvision solutions delivered results: ANPR Cameras helped the institute to identify unauthorised vehicles at entry gates, through which they stopped many outsiders in getting entry into campus area. Face recognition panels and access control panels helped institute in getting entry and exit record of students as well as visitors. Through the large number of cameras installed at various locations, the management is able to keep an eye on the entire campus. One-stop solution We are proud to execute this project with support of Prama Hikvision" “Implementing IP Surveillance project for Sanjivani Group of Institutes, Kopargaon was a great learning experience. We have built a strong relationship with Prama Hikvision over the past 10 years. They work with vendor partners to deliver solutions that suit the requirements. The efficient professionals and quality of service is appreciated.” said Mr. Hemant Rokade – Director Sales, OM Agency. “We are proud to execute this project with support of Prama Hikvision. It was a huge challenge to execute the project of such gigantic proportions. While implementing the project, Prama Hikvision helped us through the project at every step. We appreciate the level of details and accountability, which Prama Hikvision has demonstrated in this project. This reaffirms our faith that Hikvision is the one stop solution for all security and surveillance solutions,” said Mr. Pravin Rokade – Director Operations, OM Agency.
Boon Edam Inc., a global provider of security entrances and architectural revolving doors, announced that a recently renovated office space in Glasgow, Scotland, 191 West George Street, has installed Lifeline Speedlane Swing optical turnstiles for increased physical security and uncompromising aesthetics. A rising trend in the United Kingdom is the renovation of older office spaces. With a continuously growing workforce, cities across the country are transforming corporate offices into multi-level spaces with increased aesthetics. In keeping with this trend, the office space at 191 West George Street recently underwent a renovation. Revamped with space and simplicity in mind, the building’s atrium stands out due to its high-quality materials, including the sleek, Lifeline Speedlane Swing optical turnstiles used to control access to all occupants and visitors. Optical turnstiles integrated with access control The requirements were for an optical turnstile solution that could integrate with access control and had the versatility to control a large number of visitorsThe lead architect renovating 191 West George Street was Michael Laird Associates – a firm that flourishes in adaptable yet luxurious designs. Working directly with the architects, owners of the office space underwent a simple product selection process regarding security. The requirements were for an optical turnstile solution that could integrate with access control and had the versatility to control a large number of visitors. 191 West George Street is the home of a 6-level building with 87,000 sq. ft. of usable office space. The architects wanted to keep the look and feel of the entire building, open and clean, without any columns or other impeding structures. The designers chose a stainless-steel finish for the modern and sleek cabinets of the Speedlane Swing optical turnstiles to provide a perfect accent for the neutral white and mushroom colours of the lobby. Their minimal footprint allows them to integrate seamlessly into any location without being obtrusive to user access or aesthetic design. Lobby security solution All lanes can be controlled remotely via a device called BoonTouch that gives reception control to open or close lanes at any time191 was designed to be a bustling, flexible workspace for hundreds of daily users, and as space is rented and the building starts to experience higher traffic, the four lanes of optical turnstiles will be able to handle the load. Working in collaboration with Boon Edam’s sales and specification managers, the architect had a clear idea of what they were looking for in a lobby security solution. By reviewing a number of key elements related to security, throughput, aesthetics, safety, and technology, Boon Edam was able to map out all aspects of the entry requirements prior to selection and installation. The four-lane array of Speedlane Swing optical turnstiles includes a single, wide lane at the end. Wide lanes allow large groups to pass through as well as wheelchairs, dollies and luggage. All lanes can be controlled remotely via a device called BoonTouch that gives reception control to open or close lanes at any time.
Round table discussion
Even the most advanced and sophisticated security systems are limited in their effectiveness by a factor that is common to all systems – the human factor. How effectively integrators install systems and how productively users interface with their systems both depend largely on how well individual people are trained. We asked this week’s Expert Panel Roundtable: What is the changing role of training in the security and video surveillance market?