Security and Safety Things GmbH and Prosegur, one of the largest security companies in the world, have announced their collaboration on the development of a new Security Operations Centre (SOC) environment, leveraging the intelligence of innovative Artificial Intelligence infused video analytics and the expertise of Prosegur human operators to improve security services for customers around the globe. Prosegur will incorporate innovative, AI-infused video analytic applications from the Security...
NAPCO Security Technologies, Inc., one of the renowned manufacturers and designers of high-tech electronic security devices, wireless recurring communication services for intrusion and fire alarm systems, as well as a global provider of school safety solutions, has announced that it will be showcasing new products at the ISC West 2021 trade show, which is slated to take place in Las Vegas, Nevada, from July 19 to July 21, 2021, at the Sands Expo Center. During the ISC West show, NAPCO will be s...
The New DICE Corporation is bringing its innovative technology, products and unique services to Latin America. With an evolutionary vision for alarm and video monitoring, this expansion will provide the growing global security industry with a game-changing way of doing business. Phase one will consist of introducing software as a service that enables interactive and advanced video monitoring services with video analytics that includes artificial intelligence for enterprise end users, guard comp...
Dahua Technology, a video-centric smart IoT solution and service provider, recently launches its Cooper-I Series XVR. As the first entry-level XVR to offer AI functions, this series allows customers to avail AI-enabled XVRs without spending a fortune. AI has been a common feature in the monitoring industry, which paved the way for the AI era. With its continuous innovation and development, AI has become part of Dahua's standard configuration, even for entry-level products. With the combination...
3xLOGIC, Inc., a globally renowned provider of integrated, intelligent security solutions, will be attending ISC West 2021, taking place in Las Vegas, Nevada, from July 19-21, 2021. The company will be demonstrating its innovative security solutions, including its new Gunshot Detection Solution, which was named best new product in the Law Enforcement/Public Safety/Guarding Systems category of the 2021 SIA New Product Showcase. Self-contained gun detection device Rather than utilising micropho...
LiDAR-based systems are becoming an increasingly popular choice for security and surveillance applications, due to the technology’s accuracy, reliability, and cost-effective operation. Mass-market camera and analytics As such, Oyla, Inc. has created the world’s first mass-market camera and analytics solution that fuses LiDAR with high-performance video into a single camera that seamlessly integrates with existing physical security infrastructure, while enabling more rapid and accur...
Pyronix is delighted to donate over £600 to Bluebell Wood Children’s Hospice, in support of their summer craft boxes initiative. The initiative seeks to provide tailored fun activities for families to do together whilst making special memories. Pyronix is a long-time supporter of Bluebell Wood Children’s Hospice, who cares for children and young adults whose lives are sadly just too short, both in their own homes and at their hospice located in North Anston, South Yorkshire. Support for Bluebell Wood Children’s Hospice Bluebell Wood’s main focus is making magical memories for children, young adults and their families, whether they have years, months, weeks or days together. The summer boxes contain craft items, such as paint and glitter, sensory items, such as modo (a special type of playdough with scents and bright colours), water beads, light up toys, as well as something special for the child or young adult, and their siblings, to ensure each family feels special. Donation towards Bluebell Wood craft box initiative We’re really pleased to be able to donate towards the Bluebell Wood craft box initiative" Laurence Kenny, Pyronix’s Marketing Director, said “We’re really pleased to be able to donate towards the Bluebell Wood craft box initiative. The boxes are offered to the Bluebell Wood children, young adults and their much deserving families, to provide enjoyable experiences and memories together and we’re delighted to be able to provide our support.” Pyronix is proud to support this great initiative and we look forward to continuing our relationship with Bluebell Wood Children’s Hospice in the future. Pyronix’s innovative charitable support Jason Gossop, Regional Fundraiser at Bluebell Wood, said “Throughout the COVID-19 pandemic, we’ve been working hard to find new ways to be there for the families in our care and the craft boxes are just one of the many ways, we’re helping them to make precious memories together.” Jason adds, “Without the support of community-spirited local businesses like Pyronix, this simply wouldn’t be possible so we’d like to say a huge thank you for their generosity. We’ll look forward to continuing to work closely with the brilliant team at Pyronix in the weeks and months ahead.”
Maxxess (MAXXESS Systems, Inc.) is targeting increasing demand across the Middle East and North Africa regions for affordable, seamlessly integrated systems and visitor management solutions, with the appointment of Issam Alhamadam as Business Development Manager (BDM) for the MENA region. He joins the company at a time of exciting growth for its eFusion and eVisitor technology, with a number of major projects in the pipeline. The market is being boosted by a drive towards diversification across the Gulf States and a progressive focus on running buildings more carbon-efficiently. Deploying integrated solutions “The acceleration we are now seeing is being driven by demand for more efficient operations, enabled by powerful yet simple-to-implement integrated solutions that eliminate gaps in security and automate, and standardise processes,” said Issam Alhamadam, who brings with him more than a decade of experience working on access, video, and security projects with major vendors in the region. Issam Alhamadam adds, “As customers look to streamline their operations and adapt to fast-changing market conditions, increasingly they appreciate the benefits of being able control all their systems from a single, user-friendly interface. At the same time, they understand the importance of achieving a low total cost of ownership and identifying solutions that give them long term value and sustainability.” eFusion technology eFusion technology enables comprehensive, seamless integration of security and building systems eFusion technology enables comprehensive, seamless integration of security and building systems, plus front-of-house services, in diverse industries and settings, ranging from hotels and hospitality to healthcare, education, transportation and logistics, and mixed-use developments. The technology’s feature-rich access control software can be integrated with a wide range of best-in-breed systems and technologies, video surveillance, fire, intruder, building management and other security, safety and site-specific applications and hardware. In the hotel and hospitality sectors, eFusion is now favoured by customers because of its off-the-shelf integration to leading hotel management software. This allows front-of-house and back-of-house teams to work seamlessly, enabling reception staff to securely check-in guests and authorise room and leisure access, while delivering in-room dining, housekeeping, concierge, and other services more efficiently to ensure an enhanced guest experience. Secure and efficient visitor management Maxxess eVisitor enables secure, efficient management of visitors, including staff, contractors, guests, and the public, with pre-bookings, streamlined identification and verification processes that ensure smooth arrivals, car parking and meeting room access. Crucially, eVisitor now also gives customers a range of hygienic, frictionless, and touchless tools, including mobile access control, which allows authorised visitors to pass through security with QR codes or at the simple wave of a hand, or tap on their smartphones. MENA expansion plan “We’re delighted to welcome Issam to the Maxxess family,” said Lee Copland, the Managing Director for the EMEA region at Maxxess, adding “He joins us at a particularly exciting time, when much of the region is embarking on major government-backed and transformational programmes. Issam’s experience and industry knowledge will support our regional expansion plans and he’s already working closely with our network of consultants and systems integrators on some of the most important projects that we’ve delivered so far.”
For those looking for a new and intelligent approach to fire detection, AVIOTEC, the artificial intelligence-based fire detection camera from Bosch Security Systems, detects fires quickly and reliably in challenging settings, such as dusty, humid, and dark areas. It is vital to detect fire as early as possible. AVIOTEC is an IP camera with built-in video analytics. The trained algorithm detects flames and smoke directly at the source. The device can, therefore, detect fires faster than a common point-type detector on a ceiling. AVIOTEC IP starlight 8000 camera The fire detection camera offers a lot of advantages in challenging environments. Bosch Security Systems’ AVIOTEC IP starlight 8000 camera can be deployed in varied conditions, including: Ambient Conditions - Dust, dirt and condensation obstruct the reliable operation of standard detectors. When installed in the housing, AVIOTEC works reliably and with low maintenance effort in these conditions, in order to ensure reliable fire monitoring. High Ceilings - Smoke dilutes before it reaches the ceiling detectors. Airflow and ventilation blows smoke away. AVIOTEC detects fires where they start, enabling immediate alarm verification. This speeds up reaction times and improves rescue response. Light Conditions – Darkness/low light/changing light conditions. Separate additional infrared illumination allows for the monitoring of unlit applications and of premises during nighttime. The system switches automatically between night mode and day mode, depending on whether ambient light is below or above a pre-defined threshold. Changing Crowd Activity - AVIOTEC offers scheduled sensitivity adjustments for fire detection, enabling up to three individual surveillance modes, depending on the activity levels of the monitored areas and the time of the day. Half-Open Spaces - Detecting fires in half open spaces is hard due to wind influences. AVIOTEC offers outdoor fire detection close to buildings, where almost no other detection technology is available. It enables the detection of smoke and flames also in windy circumstances. The Artificial Intelligence-based algorithm reduces unwanted false alarms and optimises detection reliability. Video-based fire detection AVIOTEC IP starlight 8000 camera is machine learning and AI-enabled to offer enhanced smoke and flame detection Video-based fire detection is based on the capability of various analysis techniques that examine live images for fires. Compared to infrared and thermal imaging cameras, AVIOTEC uses optical analyses to detect flames and smoke. The fire detection technology has grown in its variety of applications and stability, over the last few years, thanks to the use of Artificial Intelligence (AI). The AVIOTEC IP starlight 8000 camera is machine learning and AI-enabled to offer enhanced smoke and flame detection. Deployed for varied applications Bosch Security Systems’ AVIOTEC IP starlight 8000 camera can be deployed for a wide range of applications, such as: Paper mills - Being independent of ceiling height and the video image, AVIOTEC can monitor the production process. Installed in housing, it is resistant to ambient influences and contributes to very early detection, thereby preventing the fires from spreading and becoming devastating. Airports - Due to high ceilings, it is difficult to monitor airport hangars with traditional detection methods, as they cause many false alarms and are not fast reactive. With the combination of flame and smoke recognition, AVIOTEC goes beyond video smoke detection and enables users to identify a fire very early at the ground, before it spreads. Industry/Warehouses - During the nighttime, burglars can spy on possible intrusion targets due to missing visible light or light sources. There is a need for a fire detection solution for the premise that also detects fire hazards when no visible illumination is used. AVIOTEC combines intelligent video analytics to track down intruders without visible light. Thanks to separate additional infrared illumination, unlit applications can be monitored with video-based fire detection, so as to deliver pin-sharp images. Tunnels - Through air circulation in tunnels, linear heat detectors can have the problem of not detecting fires at all. AVIOTEC can detect even if smoke and heat move sideways. It is not only an effective fire detection solution but also works as a security camera in parallel, using the automatic incident detection from the known Bosch cameras. Stopping cars, pedestrians in tunnels, cars moving in the wrong direction, lost objects, line crossing are some examples for analytics, which can run in parallel to fire detection. By offering different lens options, AVIOTEC ensures effective detection up to 100 metres distance from the camera installation point. This enables the combination of intelligent video analytics, fire and long-distance detection in one device. Additional benefits of the AVIOTEC IP starlight 8000 camera include: Redundant alarm transmission - AVIOTEC delivers the possibility of redundant alarm transmission. On top, during a network shutdown, the camera relay transmits the fire alarm to the fire detection system. Analytics inside - Choose AVIOTEC to ensure that data processing is under control. A local, camera-based image processing analyses video sequences for fires, without giving data out of the application/network. Highest quality - The coordination of camera, optics, algorithms and accessories gives the best results, even in harsh environments. AVIOTEC facilitates trust in constant performance, even in changing environmental conditions and bad illumination. Certified - AVIOTEC is VdS certified. In Australia, AVIOTEC is certified according to the CSIRO standard. Free firmware update - Download the latest firmware version from the catalogue – free of charge.
Hikvision, an IoT solution provider with video as its core competency, has introduced its All-in-one Indoor Station product, a tablet device for converging security solutions in homes and offices. With the intelligent indoor station as the management center, users now can enjoy simple control and flexible linkage among various Hikvision devices, including video intercom, access control, intrusion alarm, IP cameras, NVRs, and more. Protecting home and office Through the built-in Hik-Connect application, various Hikvision devices or sub-systems can be managed and monitored by the All-in-one Indoor Station. Users can also easily check the status of their devices, network and environmental temperature Video intercom, access control, intrusion alarm, IP cameras, NVRs and other Hikvision devices can be managed with a tap on the touchscreen, including unlocking doors, using the video intercom, video monitoring, arming or disarming an alarm system, and more. Users can also easily check the status of their devices, network, battery levels, and environmental temperature to better protect their home and office. Device management application Further, with the indoor station, events from various products and sub-systems can be linked together by setting linkage rules through Hik-ProConnect, a cloud-based device management application for installers; they can be triggered by each other to implement event linkages. Installers can easily help users to create scenarios for various event types, time schedules, and triggered actions, according to their specific scenarios. For example, an alarm system can be linked with a CCTV system to create the video verification function. The indoor station is usually fixed in place at an entrance gate or other convenient location, putting the system within easy reach. Users can complete daily operations conveniently with just a tap when entering or exiting.
International Security Expo will return to London from 28-29 September 2021, physically uniting security professionals and offering them the long-awaited opportunity to network face-to-face with peers and learn from a globally renowned educational programme, delivered by the industry’s most prominent experts in security, police, and cyber fields. The free-to-attend and CPD certified programme promises to deliver the latest insights, analysis and invaluable perspectives on everything from mitigation strategies to high-level policy, helping the industry to create safer living and working environments. Global Counter Terror and Serious and Organised Crime Summit The Summit will look at current topics dictated by the Home Office and Counter Terror Police UK Giving visitors a first-hand account, the two-day Global Counter Terror and Serious and Organised Crime Summit will focus on the changing nature of serious and organised crime and terrorism, along with the most prevalent terror trends currently affecting UK Counter Terror capability, from prevent to protect, pursue and prepare. With 16 sessions across the two days, the Summit will look at current topics dictated by the Home Office and Counter Terror Police UK, focusing on Prevent, but also looking at how threats have developed during lockdown and what as an industry, is needed to collectively help counter them. International Security Expo 2021 In his first public outing since taking over from Neil Basu, the UK’s Assistant Commander of Counter Terror Police, Matt Jukes, will deliver a presentation on current counter-terrorism priorities in the United Kingdom. In this session, he will outline the developing challenges facing the fight to counter terrorism in the UK, explaining how state-sponsored activities, the rapid growth in extreme right-wing terror and how the threat has developed throughout the pandemic. Elsewhere, Professor Lisa Short, Director and Co-Founder of P&L Digital Edge Limited will explain how technology can be used to reduce crime, corruption and organised crime. Later that day and giving a very personal account in the first of the ‘Realities of Terror’ sessions, a real-life hostage, Peter Moore, will share his account of being taken hostage for 946 days - the only hostage out of five to be released alive. A contractor in Iraq 2007 will also highlight his own hard-hitting reality of living with terrorists for two years, seven months and one day. Detective Sgt Nick Bailey’s session on the realities of a terror attack following the Salisbury Novichok attack (further details on session required). Panel discussion on terror and organised crime Concluding the first day will be a not-to-miss panel discussion on terror and organised crime, debating whether they are common bedfellows. The panel will feature industry experts including Aaron Edwards, Senior Lecturer, Royal Military Academy Sandhurst; Alberto Testa, Professor of Applied Criminology at the University of West London, Figen Murray, whose son Martyn Hett was tragically killed in the 2017 Manchester Arena terror attacks, and Aimen Dean, former Member of al-Qaeda and MI6 Spy. Key sessions on how to effectively fight terrorism Roy McComb, Former Director of NCA, will deliver a session on the exploitation of people for potential terror financing Opening the conference on the second day, Roy McComb, Former Director of NCA, will deliver a session on the exploitation of people for potential terror financing. Other highlights on day two include Temitope Olodo, President of the Africa Security Forum, presenting a session on how the face of terrorism is evolving and why nations must rewrite their CVE strategy to win the war on terror. Figen Murray will also return to the stage to discuss the importance of countering terror being a whole society issue, and not just the remit of the police and security services. Security experts to give insights INineteen Events Ltd.’s (International Security Expo organiser) Event Director, Rachael Shattock said, “We are delighted to announce an incredible line-up of security experts for the Global Counter Terror and Serious and Organised Crime Summit at International Security Expo.” Rachael Shattock adds, “The programme covers the very latest topics and challenges within global counter terror and organised crime, and with real life case studies and first public appearances, I do believe we really have curated an educational agenda that cannot be missed. After a many months of virtually meeting on Zoom, the opportunity to learn from and network with industry peers and experts will be truly invaluable for all those who attend the event.”
OPTEX, the global sensing and detection manufacturer, has expanded the offering of its range of award-winning Intelligent Visual Monitoring Solution with the launch of a new 12-channel Visual Verification Bridge in Europe and Africa. The new 12-channel Bridge, powered by CHeKT, enables up to 12 ONVIF-compatible cameras and alarms to be managed through a single device, making it ideal for larger sites such as major depots and warehouses with constant activity 24/7. The choice of a four and now 12-channel device gives greater flexibility to customers managing multiple sites with multiple devices. Visual monitoring solution The Intelligent Visual Monitoring solution gives the ‘power of sight’ to monitored alarm systems, meaning triggered alarms can be visually verified within seconds and responded to accordingly. The OPTEX Bridge is the hardware device (gateway) that is physically connecting the indoor and/or outdoor intrusion sensors or the panic buttons with the IP cameras on site. It can work with any legacy equipment as well as new systems. It provides a complete audit trail of activity and can detect when a camera is not working (i.e. when it has dropped out of the network), and report the fault, thus ensuring security is not compromised. Cloud-hosted platform Monitoring stations have the ability to provide an easy-to-install and cost-effective visual verification service It communicates via a gated Cloud portal with the Alarm Receiving Centre (ARC) or monitoring station in the appropriate ‘language’, having integrated with all major monitoring software platforms. It will, in effect, work with virtually any intruder alarm technology, or any alarm device with a relay output and any ONVIF camera to deliver one seamless visual verification solution. Monitoring stations have the ability to provide an easy-to-install and cost-effective visual verification service to residential and commercial sites; the Bridge can be installed and working within the hour. The Cloud-hosted platform also allows a stronger collaboration between the ARCs and the home/business owners by having the ability to share video clips to confirm the alarms while respecting any privacy guidelines through its bespoke privacy feature that only end-users can release. Monitored alarm systems Ben Linklater, Commercial Director at OPTEX Europe, says the new 12-channel Bridge gives more options to both installers and monitoring stations: “Since launching our Intelligent Visual Monitoring solution last year, the demand for visual verification has continued to grow.” Most monitored alarm systems are ‘blind’, so the ability to add video and see exactly what is going on has significant benefits. “The 12-channel Bridge complements the four-channel Bridge and gives more options to installers and operators to suit monitored security systems of different sizes and configurations.”
When we talk about security, people are often quick to jump to conclusions and picture bouncers, heavy steel doors and alarms that go off as soon as a door is opened. Access control is in fact one of the most common and least invasive methods of adding extra security to a home, communal or business premises – controlling who is able to enter a space based on the use of entry codes, key fobs, and/or access cards. Communal flats and office blocks are where access control is often an important factor in keeping the building secure, though private residences also have their own lowkey methods of access control with burglar alarms and personalised codes. With that said, what is it that makes access codes so effective across so many spaces – and why are they so important in today’s society? Benefits of access control Every time you visit an office space, enter a block of flats, or drive into a gated community, you will likely be faced with restricted access and a code pad – plus a button to ring through if you are a visitor. This is a prime example of access control, whereby the owner of the premises has installed a gate or security door which requires a code to enter from the outside. Pressing the request button puts you through to a controller who can then either grant access or deny access. The primary benefit of access control is that it ensures that a space remains secure Some of these code pads have cameras so that the controller can see the visitor – some just have a microphone and speaker. The primary benefit of access control is that it ensures that a space remains secure – only visited by those who are granted access. This restriction helps to keep residents and property safe, not only deterring burglars but ensuring that they are unable to gain entry without permission. Access control panels Some of the examples of access control panels in use include: Private car parks, granting access to employees or residents or paying guests based on the location. Communal buildings and flat entranceways, granting access to residents. These kinds of access control panels will have multiple buttons, one for each flat so that guests can buzz and speak to their contacts. Offices, granting access to employees and their guests. Another key benefit of access control is that entry and exit data can be tracked Another key benefit of access control is that entry and exit data can be tracked, and data can be used for anything from tracking the use of a building, to understanding and logging when individuals have entered and left the premises. For those who have ever watched a Detective drama, you will know how crucial this kind of data can be to determining alibis! Replacing lost keys Inhouse, this can also be useful in identifying who is around when an incident occurs, and in ascertaining how many people are in the premises in the event of a fire or emergency situation. On top of knowing when individuals are accessing certain spaces, access controls can also be used to restrict access to spaces during certain time periods – for example at the end of a shift, or overnight. This is most often found in commercial spaces and car parks, as private residences will grant access at all hours to residents. Access control plays an important role in security and can impact everything from your insurance bills and insurance cover to the amount you spend on replacing lost keys. By keeping certain spaces restricted, only granting access to those who are supposed to be there for work or through their private residence, you are able to keep individuals safe and protect them from the effect of theft. Preventing unlawful access Access control is particularly crucial in tracking the movement of employees should an incident occur In a workspace, access control is particularly crucial in tracking the movement of employees should an incident occur, as well as making the life of your team much easier in allowing them to move between spaces without security personnel and site managers present. It can also reduce the outgoings of a business by reducing the need for security individuals to be hired and paid to remain on site. For a private homeowner or flat owner, access control is what grants you the privacy and security that you deserve in your own space. Whether the control is placed on the outside of a bin store, car parks, communal entrance way or your own personal flat, creating barriers to prevent unlawful access can make a private residence more appealing to tenants or homeowners, and can also provide information and data about who has entered a building and when. Vacant property security The value of access control is that there are a range of solutions according to your budget, your requirements, and the way that you intend to use access control across your site or inside space. For the most part, access control is considered to be a cost effective way of increasing security, cutting back on personnel while ensuring that access is only granted to those who are supposed to be a specific space. The value of access control is that there are a range of solutions according to your budget According to construction site and vacant property security company Sicuro, access control systems with a built in camera are becoming increasingly popular, particularly on the exterior of a building when it comes to granting access to visitors – as those inside can see who is asking to be let in. Managing access control Meanwhile, across inside workspaces and sites, access control managed by pin numbers or fingerprints is often sufficient. Access control is an important part of modern security, ensuring that everywhere from office spaces to private residences are protected from unwanted or unlawful visitors. For the most part, access control is managed automatically, tracking and storing data on who has entered and exited a specific space and at what time – though some examples are tracked and managed manually (for example in a school reception or private residence).
The 2020s will be a wireless decade in access control, says Russell Wagstaff from ASSA ABLOY Opening Solutions EMEA. He examines the trends data, and looks beyond mobile keys to brand new security roles for the smartphone. The benefits of wire-free electronic access control are well rehearsed. They are also more relevant than ever. A wireless solution gives facility managers deeper, more flexible control over who should have access, where and when, because installing, operating and integrating them is easier and less expensive than wiring more doors. Battery powered locks Many procurement teams are now aware of these cost advantages, but perhaps not their scale. Research for an ASSA ABLOY Opening Solutions (AAOS) benchmarking exercise found installation stage to be the largest contributor to cost reduction. Comparing a typical installation of battery-powered Aperio locks versus wired locks at the same scale, the research projected an 80% saving in installers’ labour costs for customers who go cable-free. Battery powered locks all consume much less energy than traditional wired locks Operating costs are also lower for wireless: Battery powered locks all consume much less energy than traditional wired locks, which normally work via magnets connected permanently to electricity. Wireless locks only ‘wake up’ when presented with a credential for which they must make an access decision. AAOS estimated a 70% saving in energy use over a comparable lock’s lifetime. Find out more about wireless access control at ASSA ABLOY's upcoming 29th June webinar Deploying wireless locks In short, every time a business chooses a wireless lock rather than a wired door, they benefit from both installation and operating cost savings. A recent report from IFSEC Global, AAOS and Omdia reveals the extent to which the advantages of wireless are cutting through. Responses to a large survey of security professionals — end-users, installers, integrators and consultants serving large corporations and small- to medium-sized organisations in education, healthcare, industrial, commercial, infrastructure, retail, banking and other sectors — suggest almost four locations in ten (38%) have now deployed wireless locks as a part or the whole of their access solution. The corresponding data point from AAOS’s 2014 Report was 23%. Electronic access control Electronic access control is less dependent than ever on cabling Without doubt, electronic access control is less dependent than ever on cabling: Even after a year when many investments have been deferred or curtailed, the data reveals fast-growing adoption of wireless locks, technologies and systems. Is mobile access control — based on digital credentials or ‘virtual keys’ stored on a smartphone — an ideal security technology for this wire-free future? In fact, the same report finds mobile access is growing fast right now. Among those surveyed, 26% of end-users already offer mobile compatibility; 39% plan to roll out mobile access within two years. Before the mid-2020s, around two-thirds of access systems will employ the smartphone in some way. The smartphone is also convenient for gathering system insights Driving rapid adoption What is driving such rapid adoption? The convenience benefits for everyday users are obvious — witness the mobile boom in banking and payments, travel or event ticketing, transport, food delivery and countless more areas of modern life. Access control is a natural fit. If you have your phone, you are already carrying your keys: What could be easier? IBM forecasts that 1.87 billion people globally will be mobile workers by 2022 Less often discussed are the ways mobile management makes life easier for facility and security managers, too. Among those polled for the new Wireless Access Control Report, almost half (47%) agreed that ‘Mobile was more flexible than physical credentials, and 36% believe that mobile credentials make it easier to upgrade employee access rights at any time.’ IBM forecasts that 1.87 billion people globally will be mobile workers by 2022. Workers in every impacted sector require solutions which can get the job done from anywhere: Access management via smartphone offers this. Site management device The smartphone is also convenient for gathering system insights. For example, one new reporting and analytics tool for CLIQ key-based access control systems uses an app to collect, visualise and evaluate access data. Security system data could contribute to business success. The app’s clear, visual layout helps managers to instantly spot relevant trends, anomalies or patterns. It’s simple to export, to share insights across the business. Reinvented for learning — not just as a ‘key’ or site management device — the phone will help businesses make smarter, data-informed decisions. The smartphone will also play a major role in security — and everything else — for an exciting new generation of smart buildings. These buildings will derive their intelligence from interoperability. Over 90% of the report’s survey respondents highlighted the importance of integration across building functions including access control, CCTV, alarm and visitor management systems. Genuinely seamless integration They offer greater peace of mind than proprietary solutions which ‘lock you in’ for the long term Yet in practice, stumbling blocks remain on the road to deeper, genuinely seamless integration. More than a quarter of those polled felt held back by a lack of solutions developed to open standards. ‘Open standards are key for the momentum behind the shift towards system integration,’ notes the Report. As well as being more flexible, open solutions are better futureproofed. Shared standards ensure investments can be made today with confidence that hardware and firmware may be built on seamlessly in the future. They offer greater peace of mind than proprietary solutions which ‘lock you in’ for the long term. Open solutions and mobile management are critical to achieving the goals which end-users in every vertical are chasing: scalability, flexibility, sustainability, cost-efficiency and convenience.
Though many office workers across the globe have found themselves working remotely for the past year, we are seeing a bit of a silver lining, as vaccine rollouts hint at a return to some pre-pandemic sense of normalcy. However, while some of us might opt for a fully-remote work life, others are anticipating a hybrid solution. Even before the pandemic, offices were taking a new, more open layout approach—moving past the days of cubicles and small office configurations. Going forward, offices and other workspaces will be tasked with supporting a hybrid work solution, as well as increasing hygiene measures. Video intercom solution This is where an IP video intercom solution can assist. Below are four ways they can help usher in a smarter, safer work environment: Video intercoms assist in creating a more hygienic work environment - The outbreak of COVID-19 has raised awareness of germs and just how easily a virus can be transmitted by face-to-face contact. Germ barriers are popping up in many aspects of our daily lives, where we were not likely to see them before Unfortunately, the door is also the easiest of these germ barriers to breach As such, we’re becoming accustomed to seeing plexiglass barriers at restaurants, grocery stores, and even coffee shops. However, many don’t realise that one of the best germ barriers is a simple door. Unfortunately, the door is also the easiest of these germ barriers to breach. All it takes is a knock or a doorbell ring to make us open our germ barrier and be face-to-face with whomever is on the other side. Increasing hygiene safety A simple step to increase hygiene safety and visitor security in commercial buildings and workspaces is an IP video intercom. Installing a video intercom will allow staff to see and speak with visitors without breaching that all-important germ barrier. A video intercom system provides a first line of defence, enabling the user to visually confirm the identity of the person on the other side of the door first before granting access. It can also be used to make sure proper procedures are being followed before a person is allowed to enter, such as using hand sanitiser, wearing a mask, and following social distancing guidelines. Basic security needs A major topic of conversation the past year has been how to manage occupancy in all facilities Video intercoms for occupancy management and basic security - A major topic of conversation the past year has been how to manage occupancy in all facilities—ranging from grocery stores and retail shops to restaurants and commercial buildings. Workspaces and offices are no exception. A video intercom provides a quick and convenient method of seeing who, or what, is on the unsecure side of the door before opening. For basic security needs, if a business has a door opening into an alley, a video intercom would be used to ensure no one is waiting outside to force their way in when the door is opened. Personal protection equipment Such solutions can also be used to ensure a person is carrying proper credentials, or wearing proper personal protection equipment (PPE), before entering a sensitive area. For example, if a lab has a room which can only be accessed by two persons at a time wearing specific protective gear, a video intercom could ensure each person is properly equipped, before allowing access that particular room. Additionally, for office or workspaces that have shared common areas, such as a cafeteria, gym or even conference rooms, managing access to these spaces will remain a priority, especially with post-pandemic restrictions in place. Video intercoms are a comprehensive safety and security tool for any workspace Deliveries of packages, work-related materials, or even food are common in any office or workspace. Video intercoms can assist in facilitating safe deliveries by visually and audibly confirming the identity of the individual. The visitor could be your next big client, your lunch delivery, a fellow employee with a faulty access card, or your mail. Video intercoms are a comprehensive safety and security tool for any workspace. Visitor management systems Video intercoms provide a cost-effective solution in small to mid-sized office facilities - One significant advantage of video intercom systems is the variety of applications available. Systems range from simple one-to-one video intercoms, to buzz-in systems, to full-fledged visitor management systems in mixed-use buildings. While they might lack the resources and manpower many enterprises have, small-to medium-sized offices can also take steps to ensure the safety of their staff and customers. Like any business, controlling who comes into the building is a primary way of maintaining safety. Video intercoms work in conjunction with access control systems to provide an identifying view of visitors or employees with lost or missing credentials. They allow staff to both see and hear those on the unsecured side of the door to determine intent before granting access. Most quality video intercoms will provide a clear enough image to allow an identification card to be read by holding it close to the lens, adding another opportunity to verify identity. Touchless intercom activation One major trend is the option of providing a touchless door activation Video intercoms provide a touchless option - Even prior to COVID-19, one major trend is the option of providing a touchless door activation or touchless intercom activation of a video intercom for those without proper credentials. Though touchless isn’t a new solution to the access control market, the pandemic introduced a renewed focus on these types of solutions to provide hygienic access to visitors. For offices and other workspaces looking to make investments into post-pandemic solutions to assist in reopening, touchless can support these efforts. When it comes to smart, secure workspaces, many people think instantly of cameras or monitors, access control, and alarm systems. Proper access credentials However, video intercoms are often the missing piece of a building’s security puzzle. A video intercom provides an identifying view that is not always available from a camera covering a large area. They allow those without proper access credentials a method of requesting entry, and just like cameras, they can be activated by alarms to allow staff to clearly see and communicate. If a workspace or office is important enough to be secure, it’s important enough to be sure of who is there before the door is opened. In 2021, it’s not enough to ensure the physical security of your staff and visitors, but also to ensure they are accessing a hygienic environment. Video intercoms provide that security and peace of mind.
Trends in the alarm industry point to a need for a software system that accommodates business patterns such as recurring monthly revenue (RMR). Workhorse Service Company provides a software that combines customer relationship management (CRM), enterprise resource planning (ERP) and field service management (FSM) into a “cradle-to-grave” system designed specifically for the alarm industry. “Making an alarm sale is different than making a CCTV sale, and the processes for the salesperson, technician and customer service rep are different,” says Steven Hayes, founder of Workhorse Service Company. He says WorkHorse is built on modern programming languages, is responsive, and provides a pleasant user experience regardless of the device being used. Client experience “Before coming on WorkHorse, our clients have needed to use multiple softwares such as bookkeeping, quoting, central station software, email, spreadsheets, and more,” says Hayes. “This would cause issues with continuity between softwares. Mistakes are made, appointments are missed, and customers leave.” When building WorkHorse, Hayes and his team interviewed dozens of companies to find out what they were missing and what their pain points were. “There are other CRM and FSM softwares on the market, but the ones that are made for our industry are generally designed for dealer programs and selling contracts,” he says. “Others are designed to bill your RMR and have basic service call functionality.” Alarm companies know that they need RMR to survive, and WorkHorse seeks to make it easy. WorkHorse allows companies to have multiple subscriptions inside a single deal. Single point of data entry WorkHorse ensures a single point of data entry for alarm companies Merchant services come with Auto Updater. If a credit card expires or even if it is cancelled, the service will reach out to the issuing bank and get the new number or token necessary to bill customers. This means less time with past due bills and calling on customers to get an updated form of payment. With two-way sync integration into central stations, WorkHorse ensures a single point of data entry for alarm companies. Information used at the time of the sale to create accounts is then pushed right from the tech portal to the central station. Employees can Create, Place Online/Offline, on test, and terminate accounts through the use of WorkHorse. The Workhorse call centre, ProConnect.io, will answer phone calls and provide a Tier 1 Tech Support line for clients as a well as a concierge service. Operators will trouble-shoot alarm issues or create a service ticket if they cannot help them (subscriptions to both ProConnect and WorkHorse are needed). Operators will also try and collect money that is past due while assisting clients. Misconceptions in the industry Over the next year the prevailing trends will likely be a large swing from dealer programs to the traditional alarm company, says Hayes. This will make software like WorkHorse incredibly important as companies move from a funding program to managing their in-house sales, RMR, service, and customer retention, he adds. There is a misconception is that an owner/operator can purchase a bookkeeping software and run their alarm company efficiently and effectively. Another misconception is that someone can just turn on a software and know how to use it without any help or guidance, that “playing around” with it at night will be enough to make them proficient users. The software used to run a business should be a top priority. The software used to run a business should be a top priority The WorkHorse team is looking to expand verticals into other environments in the future. WorkHorse is built in a way that could easily expand verticals by making changes to the deal and service call modules. “In mid-2020 we plan on starting Pool Cleaning and Pest Control followed by HVAC, Plumbing, Electricians, and more,” says Hayes. WorkHorse has all in-house developers located in South West Florida. The team is continuously working to create additional features and integrations in order to bring the best user experience to clients and their customers.
The Security Industry Alarm Coalition (SIAC) has a mission to be the voice of the electronic security industry on issues involving municipal alarm management for the approximately 18,000 public safety agencies in the U.S. and Canada. Specifically, SIAC works to minimise the number of false alarms, which are a costly waste of resources for law enforcement jurisdictions. SIAC works directly with leaders in law enforcement at the national level, such as the International Association of Chiefs of Police (IACP) and the National Sheriffs’ Association (NSA); and at the state and local levels to provide expertise and proven strategies to reduce unnecessary dispatches to alarm sites while maintaining the police response taxpayers endorse and deserve. The primary tools for alarm management are education on causes of false alarms and implementation of the Model Ordinance for Alarm Management and False Alarm Reduction. SIAC's Model Ordinance SIAC works to minimise the number of false alarmsRecently both the International Association of Chiefs of Police and National Sheriffs’ Association passed resolutions supporting SIAC’s Model Ordinance. This has resulted in dispatch reductions between 40-50% in jurisdictions where all of the model’s recommendations have been followed. Adoption of some version of the Model Ordinance grows each year. It has been adopted nationwide by over a thousand large cities and small towns. Fourteen states have adopted SIAC’s suggestion of a statewide alarm management committee through state associations of chiefs of police. “This enables the industry to work with law enforcement leadership on a regular basis and in a formalised structure to discuss and address issues,” says Stan Martin, SIAC Executive Director. Fourteen states have adopted SIAC’s suggestion of a statewide alarm management committee SIAC worked with the industry on new alarm panel standards that made it less likely an end user would trigger a false alarm. The overall dependability and sophistication of alarm systems have also helped make them less vulnerable to outside forces that can trigger the system. Video and audio technology are playing an ever-increasing role with helping monitoring centers evaluate whether a crime is in progress before dispatching the police. Dramatic changes in the industry Kirk MacDowell was recently selected as SIAC’s new Chairman of the Board. He is a dynamic industry leader with more than 39 years of experience in the industry. SIAC’s biggest challenge is maintaining strong financial support for its work during a time of dramatic changes in the structure of the electronic security industry. The Security Industry Alarm Coalition (SIAC) has a mission to be the voice of the electronic security industry SIAC’s biggest challenge is maintaining strong financial support for its work during a time of dramatic changes Some cities require a "verified response" before police officers are dispatched to an alarm. This requirement is problematic for the end-user as it requires a third-party confirmation that a crime is being or has been committed. This creates a significant delay in response to crime victims needing immediate help. Fortunately for citizens, the vast majority of cities have rejected ordinances that require confirmation that a crime has taken place prior to police dispatch – verified response. Over the past 15 years only about 34 of 18,000 public service agencies in the U.S. have adopted some form of verified response and 10 of those cities ended the policy. It is important to note that despite the rejection of verified response in favor of the Model Ordinance, there are still individuals who lobby aggressively to curtail police response without verification. This requires a continued and aggressive education program to get in front of these lobbying efforts which are based on false premises and misleading statistics, says Martin. Despite SIAC’s success, there are a number of important issues that need to be addressed, says Martin. First is the high turnover among law enforcement leaders and elected officials. SIAC has been effective in developing relationships with current leaders in law enforcement as well as the next generation of leaders who are currently rising through the ranks of their departments. SIAC has been effective in developing relationships with current leaders in law enforcement as well as the next generation of leaders Coordinating challenges Another challenge has been the attempt by at least one city (Sandy Springs, Ga.) to fine alarm companies for customer-generated false alarms. SIAC is currently coordinating a challenge of that ordinance in federal court with the state alarm association in Georgia. SIAC is also working on plans for more secure funding and on succession planning so the organisation can continue to move forward aggressively in the future. SIAC, Inc. is a 501(c)(6) not-for-profit Delaware corporation. The Board of Directors has two members from each of the major North American trade associations: Canadian Security Association (CANASA), The Monitoring Association (TMA, formerly CSAA), Electronic Security Association (ESA), and the Security Industry Association (SIA), and an elected official. SIAC is funded by donations from individual companies. There are no memberships dues, and the organisation sells no products or services.
Gallagher Security, a division of Gallagher Group, a privately-owned New Zealand company, is a global presence in integrated access control, intruder alarm and perimeter security solutions. Gallagher entered the global security industry in the 1990s with the purchase of security access control business Cardax. In the last several decades, the company has leveraged its experience in electric fence technology to develop a variety of innovative solutions used to protect some of the world's most high-consequence assets and locations. Solving business problems Among Gallagher’s recent innovations is the Security Health Check, a software utility that enables customers to run an automated check on their Gallagher Command Centre security system. To get an update on the company, we interviewed Richard Huison, Gallagher’s Regional Manager for the U.K. and Europe, who says he has a passion for technology and solving business problems. Huison says working in the industry for more than 20 years has shown him you can never stop evolving and adapting. Q: What are Gallagher's points of differentiation versus competitors? Huison: Gallagher’s strengths are in solving business problems outside of the normal access control and intrusion detection solutions. Enforcing company policy through compliance and competency is what really matters to business continuity. Using Gallagher Command Centre to oversee the security, health and safety and compliance brings true business value to the client who benefits from reduced costs and risk to the success of their growth and strategy. Q: What is the biggest challenge for customers in the security market, and how does Gallagher help to meet that challenge? Huison: A great solution fit is key. Where most fail is choosing a solution that does not meet the needs of the client in 10 to even 20 years’ time. As businesses evolve and grow, so must the security solution. In a recent conversation, a client had to replace a 300-door access control system that was no longer supported. ‘Why Gallagher?’ they asked. The answer: ‘If you had chosen Gallagher 10 years ago, we would not be having this conversation.’ Ensuing the system you choose is legacy-compliant is king. Gallagher’s brand is well known for protecting Critical National Infrastructure Q: Please describe Gallagher's geographic presence in the UK and Europe. Huison: Gallagher’s brand is well known for protecting Critical National Infrastructure. They choose to adopt our solutions because we meet the highest levels of resilience against cyber-attacks. Our ability to modernise legacy systems ensures the maximum return on investment with minimal disruption to business continuity. Gallagher solutions cover a broad mix of verticals, with strengths in high security, education and large corporate entities. Our Channel Partner network is continually growing so more clients can benefit from the diverse and powerful Gallagher Command Centre software. Q: Describe how Gallagher is typically integrated into larger systems. Huison: Our systems offer the flexibility of being standalone or globally networked via our Multi-Server environment. Most integration happens logically where data is pushing into our Command Centre database. The single point of truth allows for minimal data errors and efficiencies around manual input. The total cost of ownership is greatly reduced in allowing the system to work for the client and not the other way round. Over and above this, Integration into other solutions brings that rich data back to one software front end. Q: What is Gallagher's biggest challenge and how will the company seek to meet that challenge? Huison: Our biggest and continual opportunity is being a relentless innovator. We are not short of ideas and how we are bucking the trends with our solutions. Broadcasting these messages is not always easy in the digital age. This is why Gallagher is investing heavily in more shows, publications and specific vertical conferences globally. Q: What is the market's biggest misconception about Gallagher? Huison: Our brand is known for perimeter solutions with our monitored Pulse Fence. What many forget is we have a very powerful access control and integrated intrusion detection solution that meets Government standards around the world. We are unique in that all three can be controlled via one software platform that is cyber-resilient and infinitely configurable to suit many verticals. Q: What is your message to the security market? Huison: Many see Gallagher as only suitable for large and complex sites. I openly challenge our audience, speak to us and you may find we can provide an Enterprise Level solution that is delivered on budget and provide an outstanding return on investment for the client. Our pedigree of 80 years shows we never stop innovating and building that trusted advisor status with many lifelong clients.
The nerve centre at Miami International Airport (MIA) is its Airport Operations Center (AOC), which operates around the clock, monitoring activity, responding to safety and security incidents, disseminating information and responding to requests from stakeholders throughout the airport. Incident logging at the AOC An essential daily task for the AOC team is incident logging, with approximately 70 detailed logs being created each day, and that number is set to rise, as a result of internal process changes within the department. Rupen Philloura is the Director of Terminal Operations & AOC at Miami International Airport and he explains, “The MLS logging system was a 25-year-old custom-built application. It was familiar for our operators to use, but it was unwieldy, unreliable, and inefficient. With logging being such a critical and growing aspect of our day-today operations, we needed to upgrade to a state-of-the-art unified platform.” Situator enterprise incident management system The platform chosen by the airport was the renowned enterprise incident management system, Situator, from Qognify The platform chosen by the airport was the renowned enterprise incident management system, Situator, from Qognify, a company whose solutions are trusted by airports around the world. Miami itself was already working with the company, using its NiceVision video management system (VMS) and analytics solutions across its highly distributed video surveillance system. Currently, the AOC has six Situator-powered stations from which operators monitor the airports Honeywell/EBI fire alarm and Matrix access control systems, as well as its extensive surveillance camera network. Dynamic form functionality Rupen Philloura describes the process, stating “When an alert is raised, the operator must follow a strict set of procedures for that specific event, this might simply be resetting an alarm remotely, or the dispatch of maintenance personnel. Incidents and subsequent actions need to be accurately documented for regulatory compliance purposes, but also to help us to learn and improve how we deal with incidents and events.” The need to manually enter all details has been replaced by the dynamic form functionality within Situator. It automatically populates and logs specific information relating to that incident, saving operators valuable time, and ensuring every log is of a consistently high standard. End-to-end accounts and improved logging Rupen Philloura further stated, “Together with the input of the operator, we are assured that the logs we generate and store are comprehensive end-to-end accounts, which can be quickly and reliably searched, retrieved and reviewed.” The improved logging has also had a noticeable impact on business continuity and operational efficiency, as well as providing an additional layer of protection to the airport from a regulatory standpoint. With the AOC operating a three-shift pattern, it is vitally important that change overs can be completed swiftly and nothing is overlooked. Rupen Philloura adds, “When the next shift logs on to Situator they have instant situational awareness, there is no lag in productivity. They can see what has happened and what requires their immediate attention. During their shift they no longer need to repeatedly log into multiple systems to access information. It is all there on the screen at their station.” Reduced response time to incidents The success of Situator within the AOC has led the airport to begin exploiting its strength as a powerful platform Situator has also reduced the response time to incidents, such as door alarms, as well as access requests from tenants and airport employees, by automating the interaction with the Matrix system. With the old MLS system, both use cases needed to be handled manually. The success of Situator within the AOC has led the airport to begin exploiting its strength as a powerful platform, with higher levels of task automation, ad-hoc forms and reporting, as well as integration with airport-specific and non-specific subsystems (made easier by the API driven Situator), such as its access control system and surveillance cameras. Support for facilities management It is also evaluating its ability to support the facilities management team in ensuring the statutory maintenance of its extensive network of elevators and moving walkways. Mike Bryant is Computer Services’ Sr. Manager at Miami-Dade Aviation Department and he has been impressed not only by the reliability that the web-based Situator is providing, (demonstrated by a drop in support calls from the AOC since the implementation), but also its future potential. Enhanced Airport safety and security Mike Bryant said, “With Situator, we have a platform that we can evolve to positively impact the operations, maintenance, compliance, safety and security throughout our airport. It has opened up possibilities to integrate systems, solve problems and make improvements, without needing to make further investments in standalone solutions.” Rupen Philloura concludes, “Every airport needs a robust, reliable and easy to use logging solution and for MIA it is one of the greatest strengths of Situator. It gives us complete situational awareness regarding when and how an event transpired, who responded, how, and the result. This insight improves our decision-making and feeds a continual cycle of improvement.”
When Care Protect wanted to upscale its operations in healthcare safety and monitoring services to a large private provider, it turned to Hikvision’s HikCentral video management software, in combination with offsite cloud video storage from Manything Pro. Care Protect is an innovative organisation. It was created to promote excellent, sustainable and consistent care delivery in health and social care settings. That innovation is reflected in the way the company integrates technology into the very heart of its care provision services. It uses the latest camera and audio technology, alongside the latest secure cloud-based video storage services, with a team of health and social care professionals reviewing and assessing around the clock. Social care environments Because of this diligence in monitoring, high levels of independent scrutiny can be guaranteed. The result is that through this transparency, reassurance is available for residents and their families, knowing that vulnerable adults and children are better safeguarded and protected. In all cases, system use is with the prior consent of residents and relatives or next of kin only. Care Protect was established to help address public concerns over incidents of poor care or malpractice Care Protect’s independent monitors are very well qualified, with years of relevant health and social care experience, together with all necessary Disclosure and Barring Service (DBS) checks and Security Industry Authority (SIA) licencing. Collectively they offer a high level of sector knowledge and expertise essential to assist and advise those with responsibility for safeguarding and quality and clinical governance. One of the key reasons that Care Protect was established to help address public concerns over incidents of poor care or malpractice in health and social care environments, some of which have seen wide media coverage. Private healthcare provider As a result, sound and motion detection alarms and infrared filming is utilised so immediate alerts can be raised if an incident is seen or heard or there is a connectivity or maintenance issue. Video recordings also include the use of privacy settings to block any agreed zones or areas of view as required. With video footage playing such a crucial role in Care Protect’s service, it is of pivotal importance that the system in place to manage the viewing of that video is stable, reliable and effective. One of Care Protect’s clients is a large private healthcare provider, for which Care Protect monitors bedrooms and communal areas of child and adult wards in hospitals nationwide throughout England. Care Protect also monitors elderly care homes for several different providers. Offsite video storage Care Protect also monitors elderly care homes for several different providers Care Protect’s IT & Systems Director, Andy Johnson, said Care Protect Directors have a background in the care industry, which has informed the monitoring system the company utilises. “We’ve developed a system based on the reviewing of recorded footage by social workers and nurses to advise, initially, on the quality of practice,” Johnson explains. “The contract with the large private healthcare company saw our operation change to caring for patients who pose a high risk to themselves for self-harm. Because of the importance of this monitoring in ensuring the patients’ wellbeing, it was critical that we were able to efficiently manage that video, both in terms of live monitoring and offsite video storage.” Cloud video storage The new focus required an upscaling of Care Protect’s operational office in Belfast (the company’s head office is in Yarm, Cleveland). A key element of this upscaling was the use of Hikvision’s HikCentral video management software, which needed to be able to deliver high quality images to a Samsung multi-screen video wall for real-time monitoring. Resident and patient rights to privacy remain at the core of Care Protect’s operations Video management via HikCentral at Belfast is critical, as is the offsite cloud video storage provided by Manything Pro, as Care Protect is careful to ensure there is no local recording of video onsite at the customer’s facilities so that it cannot be tampered with. Resident and patient rights to privacy remain at the core of Care Protect’s operations, and they ensure they comply with and exceed all relevant legislation and guidelines, including the Data Privacy Act and Surveillance Camera Code of Practice. Intelligent surveillance platform HikCentral is a comprehensive, intelligent surveillance platform. The newly improved HikCentral delivers data and intelligence via a pre-installed VMS on standard, off-the-shelf servers, and contains advanced functions including advanced live view and playback, thermal imaging, queue detection, low bandwidth adaptability, video linkage with access control, enhanced alarm management and smart wall operation – as in use at Care Protect. HikCentral manages the cameras, the smart wall monitors, and the video decoders that drive the images to the multiple screens in the Belfast hub. These screens cover 21 separate hospital sites for Care Protect’s private health provider customer. “One of the key features of HikCentral for us was the new smart wall functionality,” Johnson says, “Allowing us to manage multiple screens from the one place, rather than having software to run an application to then put it on the screens.” Network mini domes We use Smart Maps within HikCentral for interactive floor plans for the hospitals we monitor" Care Protect also makes good use of HikCentral’s Smart Maps function. “We use Smart Maps within HikCentral for interactive floor plans for the hospitals we monitor,” Johnson explains. “We have a selection of the communal cameras live on the maps, and our reviewers can click into the relevant area and get an overview without having to further interrogate those floor plans.” The appeal of this VMS, he says, was down to both the newly mature and advanced functions of the latest version of HikCentral, as well as its very competitive pricing compared to its rivals. Care Protect uses 500 HikCentral licences and a variety of Hikvision cameras are deployed across the customer’s facilities, predominantly unobtrusive 4MP and 6MP high resolution network mini domes. Hikvision Smart functionality on those cameras also proves extremely useful, Johnson says. Smart camera functions “The use of Hikvision Smart events on the cameras helps our reviewers to know how many people are in a room or a designated zone at a particular time,” he says. “These sorts of Smart features can greatly assist our reviewers, allowing us to be more efficient and effective in responding to the needs of patients.” Those in-built Smart camera functions are complemented by the use of audio analytics Those in-built Smart camera functions are complemented by the use of audio analytics. In some cases this audio software is used to trigger cameras so that potential incidents can be automatically viewed and assessed by a Care Protect reviewer. The results of utilising this technology, according to Johnson, have been highly successful. “We have been able to upscale our operation to 27 screens, to accommodate 21 hospital sites for our biggest customer, to great satisfaction from their end as it is safeguarding the vulnerable patients that they care for,” he says. Poor network conditions In addition to monitoring the live streams for certain hospitals, Care Protect’s independent monitors are tasked with reviewing all recorded video to ensure that the quality of care provided meets the required standards. For this they utilise the services of Hikvision cloud video technology partner, Manything Pro. Care Protect have almost 3,000 cameras recording video to the Manything Pro platform. All video is stored offsite in the secure Manything Pro cloud and can be accessed via the Manything Pro app and website. Manything Pro software runs on Hikvision cameras and is constantly monitoring the bandwidth conditions on each site. If necessary, the software will dynamically adjust the video bit rate to ensure recorded events are sent to the cloud even in poor network conditions. “We use Manything Pro for our cloud storage, so any recorded footage goes up to them, and we review through their website,” he says. “Some providers that we work with aren’t part of the live streaming through HikCentral in our Belfast monitoring centre. For these sites we also use the Manything Pro app and website to view the camera live streams.”
Rapid aging population, high healthcare costs, and physician shortages are creating an increasing demand for care at home, especially for seniors with long-term health conditions. The GX-Cubic2 Series Smart Care Medical Alarm from Climax Technology Co., Ltd. (Climax), features an LCD display that shows clock time, temperature, GSM signal strength and sensor faults, to keep users fully informed at all times. GX Smart Care Medical Alarm GX Smart Care Medical Alarm is an all-in-one wellness and personal safety medical alarm solution GX Smart Care Medical Alarm is an all-in-one wellness and personal safety medical alarm solution, bridging medical health monitoring and emergency alarm, to keep seniors safe in their own homes. GX is compatible with Bluetooth medical devices, like blood glucose/blood pressure monitors, pulse oximeters, etc., to track medical data and remote monitoring directly from caregivers/physicians, and also has telecare alarm features, including voice recognition, emergency monitoring, inactivity monitoring, voice control, and home automation capabilities, in order to assist seniors to have a more secure and healthy living. Some of the major features of the GX-Cubic2 Series include: Bluetooth Medical Device Pairing GX is compatible with Bluetooth Medical devices, like blood pressure/blood glucose monitors, pulse oximeters, thermometers, etc., to track health and medical data, and allow care-givers/physicians to remote monitor and provide treatment as needed. Smart Home Automation ZigBee, Z-Wave, and/or Bluetooth automation devices incorporated into GX creates a smarter and safer home, by auto-turning on hallway lights at night, to decrease the chance of a fall, or auto turn on the heater, if there is a sudden temperature drop. Voice Recognition GX has built-in voice recognition and can activate an emergency all to CMS by preset vocal commands or keywords. Allowing seniors to receive emergency attention even in situations where they are unable to seek help manually. Location Tracking GX can be paired with BRPD-1 Bluetooth pendant, a small wearable panic button that partners with a smartphone application for GPS location reporting and trigger help alarm with one button press, whether the user is at home or out for a walk. Voice Control GX is compatible with Google Home and Amazon Alexa voice control to control home electronic devices, allowing seniors to use their voice to make their environment more suitable without lifting a finger. Visual Monitoring and Verification GX can integrate Camera PIR Motion Sensors to deliver real-time visual monitoring and verification. When an emergency occurs, alerts are immediately sent to family members and Monitoring Centre to verify the event and sending immediate assistance as required. Pivotell Advance Automatic Pill Dispenser GX is compatible with Pivotell Advance Automatic Pill Dispenser, keeping secure of all pills, remind users to take their medication, keep track of their medicine intake, and allow caregiver/physician to monitor pill taking results/record and keep an eye on user’s needs. Safety & Inactivity Monitoring GX can support wireless sensor devices, allowing users to add in smoke detectors, water leakage sensors, and gas sensors to monitor emergencies, and motion sensors, door contacts, sensor pad transmitters for inactivity monitoring, to build a healthier, safer independent living. Voice over Internet Protocol (VoIP) & DECT GX’s built-in VOIP function allows users to initiate two-way voice calls to contact CMS and family members during alarms and emergency. With the optional add-on of DECT, GX can pair with voice extenders, talking pendants, call points, etc. placed around the home, to create a safety net and peace of mind. Colour Lighting Function GX also has an LED nightlight featuring both multi-colour adjustment and light level button control for a pleasant ambiance.
Genetec Inc, a technology provider of unified security, public safety, operations, and business intelligence solutions, announces that Seagate Technology Holdings plc, a provider of data storage and enterprise storage systems, has deployed Genetec™ Security Centre to secure their global campuses and regional offices. At the heart of this large-scale global deployment is the Genetec unified security platform which includes Security Center, Genetec Omnicast™ IP video management system (VMS) to manage more than 1,150 cameras, Genetec Synergis™ IP access control system (ACS) to manage more than 22,000 card holders, Sipelia to manage communications between intercoms and security operation, and Seagate’s own high-efficiency, high-performance Exos™ X 5U84 mass capacity storage system. Unified security platform All sites are connected using the Genetec Security Centre Federation feature to centralise monitoring, reporting, and alarm management across the entire organisation. The solution enables Seagate to pull in up to 1.3 petabytes of high-definition video in a single disk enclosure from hundreds of cameras and other IoT devices without losing a single frame or data packet. The solution enables Seagate to pull in up to 1.3 petabytes of high-definition video “Video, and especially multi-source, high-definition video, provides a stringent performance test for any storage solution,” said Ken Claffey, Senior Vice President and General Manager of enterprise storage systems at Seagate. “Likewise, the data availability expectation of a robust, unified security platform like Genetec™ Security Centre is formidable. The sheer volume of high-definition video streams, frames and metadata coupled with increasingly long retention periods, represent one of the most challenging IT infrastructures to deploy.” Physical security environment This enterprise scale deployment provides a clear blueprint for a state-of-the-art, unified, high performance physical security environment for modern, large scale facilities. “Enterprises with global campuses and data centre environments have mission critical requirements, and securing a growing number of assets across huge facilities, while staying ahead of emerging threats is increasingly challenging,” said Christian Morin, Vice President of Product Groups at Genetec Inc. “Through our partnership with Seagate, this enterprise scale deployment provides a great example of how enterprises can implement a holistic approach to security, that encompasses physical and cyber security, while ensuring compliance with fast-changing regulatory mandates.”
Calipsa, a provider of deep-learning-powered video analytics for false alarm reduction, announced that Edmonton, Alberta-based GPS Security Group is using its false alarm filtering platform. GPS, which offers a complete range of security services across Alberta, British Columbia and other parts of Western Canada, is the third Canadian central monitoring station to adopt the cloud-based Calipsa technology. Deep learning technology Calipsa’s software uses artificial intelligence with deep learning technology to recognise genuine alarms caused by human or vehicle movement. More than 90% of notifications resulting from nuisance factors such as animals, lighting, weather or foliage are filtered out, helping operators reduce their response times to genuine threats. We’ve engaged Calipsa as a strategic growth partner to assist with reducing false video alarms" The GPS Security Group’s Fredy Ramsoondar, Corporate Senior Security Solutions Advisor and Private Investigator, said GPS is adopting Calipsa’s AI-powered video analytics across its video surveillance sites to support the sustained growth of its monitoring division. “We’ve engaged Calipsa as a strategic growth partner to assist with reducing false video alarms, allowing our operators to focus on only genuine alarms,” he said. “We anticipate widespread benefits, including improved customer service, operational efficiency and employee morale.” Cloud-based technology Tara Biglari, Calipsa’s Regional Sales Director, Americas, said its false alarm reduction software is easily scalable, making it ideal for any growing video monitoring station. “This is an exciting time of growth for the GPS team and we’re happy to partner with them to provide the highest level of customer service,” she said. “The installation of our cloud-based technology requires no onsite hardware devices and we keep our service always current with remote upgrades.” A platform dashboard enables station managers to monitor the software’s performance, including detecting idle cameras that may need replacement or moving to a better position.
In an increasingly sophisticated business environment, clients need law firms that have the experience and depth to handle significant matters. This law firm in California is staffed by attorneys who offer diverse legal, business and governmental backgrounds. Its practice areas are focused on specific legal disciplines, but the firm also has teams that are equipped to address the needs of particular industries, including healthcare, banking and finance, gaming, environmental, manufacturing, governmental, and pharmaceutical, and telecommunications. Ensuring continued protection When the law firm relocated its corporate headquarters to a new building three years ago, founding partners knew they would need to invest in technology, education, and services to ensure top-tier security and security measures. It had previously worked in a space in which security was managed centrally across the building but now it had to develop its own program. The management team quickly realised that they were not interested in building their own security team Stakeholders were not only interested in managing access to the facility, it also wanted to ensure that alarms, video, and security operations were managed by experts to ensure continued protection across physical and network infrastructure. As they were evaluating options, the management team quickly realised that they were not interested in building their own security team from scratch. Rather, they wanted to work with an expert team that could quickly bring their security efforts up to par. Security systems monitoring The law firm connected with Ryan Schonfeld, Founder, and CEO of risk management services and operations firm RAS Watch. After speaking with Schonfeld and he provided an overview of what a robust security effort should entail, the firm quickly identified a plan. “RAS Watch provided us with the expertise we needed to quickly determine what our security efforts should entail,” the founding partner said. “The entire team are experts in what they do, they understand the changing risk landscape, are experienced and proactive, and therefore, were the ideal choice to support our efforts.” The corporation contracted with RAS Watch to deliver a managed service security program that provides training, risk assessments, security systems monitoring, alarm management, and more. Managed service operations RAS Watch is a unique managed service operations and risk mitigation centre RAS Watch is a unique managed service operations and risk mitigation centre, offering companies the opportunity to benefit from a mission-critical security program without investing significant capital, allocating real estate, administering technology, or managing a comprehensive operation. The RAS Watch suite of services uses state-of-the-art tools to protect a company's people, assets, and brand, providing actionable intelligence in real-time through a service-based security program model. While RAS Watch offers a wide range of services and solutions, the organisation opted for a layered approach to security — one that incorporated monitoring services, crisis training, and remote SOC support. The training was rolled out in stages, first to the law firm’s leadership team and then to managers and employees. Employees continuously learn how to deal with potential security issues, de-escalation techniques, and how to respond in an active shooter incident. Emergency mass communications RAS Watch also operates as the legal team’s security operations centre from a separate facility along with educating and training staff. The SOC is online 24/7, allowing operators to coordinate with the alarm company, provide information and assistance for any security concerns or questions, and handle emergency mass communications and responses for the firm. In early 2020, as the coronavirus pandemic began to impact California, RAS Watch was also able to help address concerns about COVID-19. It offered the company ideas on integrating wellness protocols with existing security plans and taking advantage of technology to simplify processes. "RAS Watch has gone above and beyond to help us ensure the safety and security of our facility," the partner said. "We value their insight, ideas, and suggestions, and they have become an integral part of our business."
Round table discussion
Perimeter security is the first line of defence against intruders entering a business or premises. Traditionally associated with low-tech options such as fencing, the field of perimeter security has expanded in recent years and now encompasses a range of high-tech options. We asked this week’s Expert Panel Roundtable: What are the latest trends in perimeter security technology?
In the past few weeks, the light at the end of the COVID-19 tunnel has brightened, providing new levels of hope that the worst of the pandemic is behind us. Dare we now consider what life will be like after the pandemic is over? Considering the possible impact on our industry, we asked this week’s Expert Panel Roundtable: Which security technologies will be most useful in a post-pandemic world?
When technology performs a required task effectively, there is little reason to upgrade to the ‘next big thing’. In this regard, the physical security market is notoriously slow to change. Much of yesterday’s most robust and dependable equipment is still in place at thousands of customer sites, still performing as well as the day it was installed. However, there comes a point when any technology becomes outdated. We asked this week’s Expert Panel Roundtable: Which security technologies are becoming outdated or obsolete?
Security alarm: Manufacturers & Suppliers
- Bosch Security alarm
- RISCO Group Security alarm
- Vanderbilt Security alarm
- OPTEX Security alarm
- ADPRO Security alarm
- Texecom Security alarm
- DSC Security alarm
- Visonic Security alarm
- ITI Security alarm
- Klaxon Security alarm
- Climax Technology Security alarm
- CQR Security alarm
- Esser Security alarm
- Scantronic Security alarm
- Guardall Security alarm
- Elmdene Security alarm
- IR-TEC Security alarm
- Senstar Security alarm
- Hanwha Techwin Security alarm
- Concept Engineering Ltd Security alarm