Security alarm systems
Online electronic disruptor platform, instaENG is reporting massive success, following its latest exhibit at the recent Retail Risk London 2021 event in London, United Kingdom. Security bid platform The security bid platform demonstrated to attendees how customers can use this revolutionary platform to post jobs in specialties, such as CCTV, intruder alarms and fire systems, which businesses or sole traders can then directly bid for. Tastefully brought to life with giveaway dinosaur stress ba...
Alarm.com has introduced Ambient Insights for alarm response, a new solution that recognises activity around a property and delivers contextual information to monitoring stations in the event of an alarm. Monitoring stations can use this real-time data to prioritise alarms and dispatch police, fire, or emergency medical services to properties faster. Ambient Insights also allows for responses to a wider range of emergencies and reduces dispatches for false alarms. Prioritising and assessing al...
Vector Flow, Inc., the innovator of AI and data-driven physical security solutions, announces that their Security Operations Centre (SOC) Automation Suite is proven to reduce false and nuisance alarms by over 80% in real-world applications. This enormous reduction in false alarms not only dramatically improves SOC efficiency and productivity, it lets SOC operators focus on real alarms and provide improved services. Juniper Networks, a pioneer in networking solutions company, deployed the SOC Au...
Securitas, an intelligent protective services partner, has agreed to acquire Tepe Güvenlik A.S., an electronic security company in Turkey. Through this acquisition, Securitas becomes number two in the monitoring market in Turkey, and the acquisition is in line with the group’s strategy of doubling its security solutions and electronic security sales by 2023. The purchase price is approximately MEUR 10 (MSEK 100) on a debt-free basis. Electronic security solutions In 2020, Tepe G&uu...
Comelit Group, as a founder partner to The Security Event, is excited to return to exhibit with the launch of the latest integrated solutions, comprising an array of smart security and fire safety systems for residential and commercial premises. On stand 3a/B10, Comelit will be presenting its new Logifire addressable panel, which has been designed to offer a simple to install, fire safety solution that is compliant with to latest standards. It is complemented with a new range of detectors, offe...
NAPCO Security Technologies, Inc., one of the renowned manufacturers and designers of high-tech electronic security devices, wireless recurring communication services for intrusion and fire alarm systems, as well as a global provider of school safety solutions, has announced that it will be showcasing new products at the ISC West 2021 trade show, which is slated to take place in Las Vegas, Nevada, from July 19 to July 21, 2021, at the Sands Expo Center. During the ISC West show, NAPCO will be s...
The New DICE Corporation is bringing its innovative technology, products and unique services to Latin America. With an evolutionary vision for alarm and video monitoring, this expansion will provide the growing global security industry with a game-changing way of doing business. Phase one will consist of introducing software as a service that enables interactive and advanced video monitoring services with video analytics that includes artificial intelligence for enterprise end users, guard companies, central stations and integrators. Market development plans While DICE Corporation has always been a global company, there is now an increased focus and resources for the region based on the company’s successes in the U.S. and Canada. Fresh, modern, and professional, the New DICE branding embodies an organisation that is reinventing itself but is still very committed to the security industry and now LATAM. The new identity builds upon the company’s 35-year history of innovation and quality, but also opens doors to the future. This expansion brings our multi-million-dollar investment in new technologies, new products, and new services that include IoT, artificial intelligence, machine learning, analytics, integrated audio, and video into Latin America. Video alarm services Latin America represents an important role in our global market development plans" These powerful technologies will also unlock opportunities for command centres and integrators to provide a new world of automated and smart video alarm services, which means increased RMR and a reduction in operational time and resources. "Latin America represents an important role in our global market development plans,” stated the New DICE Corporation’s Co-President Avi Lupo. “DICE is changing because the world around us is changing. The New DICE is a major milestone for the company as the IoT, interactive video and remote guarding markets accelerate, opening a unique opportunity for the security industry in Latin America to step into the future.” Integrated business operations Going beyond basic security and automation monitoring, the New DICE has developed products for integrated business operations, resiliency, telecom, video, and mobile that offer the industry unified solutions to empower their businesses. Many of the solutions can interface with any central station software. To promote the New DICE entering Latin America, Spanish translation is now available on the company’s website. There are also plans to hold virtual introductory events, as well as new marketing initiatives. “We see a very promising future and are excited to be entering these new markets where we can bring our innovations to more users and partners in Latin America," Lupo added.
Dahua Technology, a video-centric smart IoT solution and service provider, recently launches its Cooper-I Series XVR. As the first entry-level XVR to offer AI functions, this series allows customers to avail AI-enabled XVRs without spending a fortune. AI has been a common feature in the monitoring industry, which paved the way for the AI era. With its continuous innovation and development, AI has become part of Dahua's standard configuration, even for entry-level products. With the combination of HDCVI 6.0 PLUS innovation and cutting-edge AI technology, Dahua has realised the AI upgrade of its complete HDCVI recorder product line, continuously making breakthroughs to lead the industry’s HD-over-Coax development. Bringing great convenience "AI has penetrated into every aspect of our lives. Its value in improving efficiency and saving time and manpower costs has gradually been acknowledged, especially in terms of alarm accuracy and quick target search. However, the price of AI products might not be economical for budget-conscious customers. That is the major reason why we released the Cooper-I Series – to equip all HDCVI recorders with AI capabilities, making AI accessible to everyone," said Nicole Liu, XVR Product Manager of Dahua Technology. The Cooper-I Series XVR brings great convenience and value to both installers and users The Cooper-I Series XVR brings great convenience and value to both installers and users, especially with its AI functions that include SMD Plus and AI coding. These intelligent features are enabled by default and do not require extra configuration, making the whole installation process significantly easier and faster. Accurately identifying people The Smart Motion Detection Plus, or simply SMD Plus, can accurately identify people and vehicles and filter out false alarms triggered by irrelevant objects such as leaves, animals, light, etc., eliminating the hassle caused by repeated false alarms. During evidence collection, instead of manually screening a massive amount of videos after an event, users can search the target using target types (human and vehicle), which helps improve investigation efficiency and accelerate case closure. The SMD Plus function of Cooper-I Series XVR works smoothly with an HDCVI TiOC camera in preventing possible crime thanks to its active deterrence feature. The camera’s built-in siren together with its Smart LED lights can effectively warn off and deter intruders. This device is also integrated with the Dahua DMSS mobile application that users can use to monitor their surveillance operation anytime, anywhere. Customising alarm ringtones Users can record their own voices based on different scenarios and upload it to the camera Moreover, it also supports customisation of alarm ringtones that can be played by the front-end camera when the target is detected. Users can record their own voices based on different scenarios and upload it to the camera through the DMSS app. For example, a greeting like ‘Welcome!’ can be set at the entrance of a supermarket, while warning prompts such as ‘No trespassing’ and ‘No parking’ can be set respectively in private villas and areas where parking is forbidden. Another advantage of the latest Cooper-I Series XVR is its AI coding function. Compared to conventional H.264/H.265 coding, it saves more than 50% of bandwidth and storage space while maintaining complete images of people and vehicles and without compromising image quality. Other technological advantages Thanks to CBR (Constant Bit Rate), AI coding ensures compatible integration with third-party devices and platforms, as well as stable operation of the system. Overall, the Dahua Cooper-I Series XVR is indeed an intelligent recorder and storage device that offers convenience, ease of use, cost-effectiveness and other technological advantages. It is suitable to a wide array of application scenarios such as retail shops, parking lots and private villas. Equipped with amazing AI features including SMD Plus and AI coding, this series makes AI inclusive and available for everyone without breaking their budget. With its mission of ‘Enabling a safer society and smarter living’, Dahua Technology will continue to focus on ‘Innovation, Quality and Service’ to serve its partners and customers around the world.
3xLOGIC, Inc., a globally renowned provider of integrated, intelligent security solutions, will be attending ISC West 2021, taking place in Las Vegas, Nevada, from July 19-21, 2021. The company will be demonstrating its innovative security solutions, including its new Gunshot Detection Solution, which was named best new product in the Law Enforcement/Public Safety/Guarding Systems category of the 2021 SIA New Product Showcase. Self-contained gun detection device Rather than utilising microphones, infrared sensors, or complex analytics, the self-contained device relies on simple concussive force recognition sensors to detect gunshots. When a gun is fired, the bullet creates a shockwave as it exits the barrel of the gun and travels through the air. This shockwave creates a unique concussive force that the 3xLOGIC solution is able to detect. Because the solution can be integrated with video, access control, and intrusion systems, it can provide early alerting and insights into an event, allowing first responders to de-escalate an active shooter situation quickly. VIGIL CLOUD 3xLOGIC will also be demonstrating VIGIL CLOUD, which expands the company’s ecosystem into the Cloud with features designed to harness the power, scalability, and ease of use that are all hallmarks of cloud services. Building on 20-plus years of experience recording and managing video, VIGIL CLOUD provides end-users with the ability to view, manage, and share video from anywhere, at any time, on any device. VX-5M20-B-RIAL camera The VX-5M20-B-RIAL camera offers a remote zoom lens, 5 MP resolution, and a visible light lens filter The company will also be showcasing its licence plate capture camera, which is designed for scaled-down applications, in which post-event investigations require precise imaging, to identify licence plates. The VX-5M20-B-RIAL camera offers a remote zoom lens, 5 MP resolution, and a visible light lens filter that allows IR light band to pass. This allows the camera to effectively and accurately capture licence plates day or night for video review post-event. ISC West 2021 In addition to product offerings, 3xLOGIC will participate in an educational session – ‘Cloud Security Made Powerful, Simple, and Secure: The True Advantages of a Natively Developed Cloud Solution’ – as part of the SIA Education@ISC programme, at ISC West 2021. This session aims to provide insights into how developed-for-the-cloud solutions are uniquely equipped to address business owners’ new expectations, growing challenges, and ever-changing network and data security considerations. The session is scheduled to take place on Tuesday, July 20, at 1:15 p.m.
LiDAR-based systems are becoming an increasingly popular choice for security and surveillance applications, due to the technology’s accuracy, reliability, and cost-effective operation. Mass-market camera and analytics As such, Oyla, Inc. has created the world’s first mass-market camera and analytics solution that fuses LiDAR with high-performance video into a single camera that seamlessly integrates with existing physical security infrastructure, while enabling more rapid and accurate decision making as well as greater safety. Join Olya for an exclusive live webinar on Thursday, July 15th from 1:00 p.m. to 2:00 p.m. ET to learn more about this new, non-conventional imaging solution with high-accuracy analytics via 3D, AI, and video fusion. Webinar on Oyla’s video surveillance solution Webinar attendees will gain insight into Oyla’s one-of-a-kind video surveillance solution Webinar attendees will gain insight into Oyla’s one-of-a-kind video surveillance solution that can significantly increase accuracy and cut down false alarms by using an integrated 3D sensor. The advanced technology provides a comprehensive, in-depth view of a site that radically increases the amount of data providing better insights on security and business intelligence and resulting in a system cost that is five times lower than other sensor fusion solutions on the market. LiDAR technology integration with video analytics Oyla will be highlighting some of the key advantages of LiDAR for security in the current scenario, how LiDAR technology integrates with existing video surveillance and analytics software, and why this technology is critical for integrators. Outside of its ability to operate in various weather conditions and perform reliably in both bring and dark conditions, these cameras provide: High accuracy and low rates of false alarms Powerful analytics that works well in all lighting conditions Real-time tracking and analysis Seamless integration with cameras and existing infrastructure An easy-to-manage solution Oyla, Inc.’s Chief Executive Officer (CEO), Srinath Kalluri, said “While many physical security customers initially started using analytics with their video, many turned off the analytics after only a few months due to too many false positives or insufficient capability in varying conditions.” He adds, “We realised we could solve this by depth sensors with unique system enhancements to fuse 3D and 2D video within the existing infrastructure.” Adding LiDAR to video surveillance Manufacturers in the security and business intelligence markets have long envisioned adding LiDAR, or 3D imaging, to mass-market video surveillance cameras, but failed due to cost and complexity. Oyla’s technology offers an affordable camera platform that integrates LiDAR and video at the hardware level, fusing 3D and video data to achieve the highest reliability levels in a unified model.
Pyronix is delighted to donate over £600 to Bluebell Wood Children’s Hospice, in support of their summer craft boxes initiative. The initiative seeks to provide tailored fun activities for families to do together whilst making special memories. Pyronix is a long-time supporter of Bluebell Wood Children’s Hospice, who cares for children and young adults whose lives are sadly just too short, both in their own homes and at their hospice located in North Anston, South Yorkshire. Support for Bluebell Wood Children’s Hospice Bluebell Wood’s main focus is making magical memories for children, young adults and their families, whether they have years, months, weeks or days together. The summer boxes contain craft items, such as paint and glitter, sensory items, such as modo (a special type of playdough with scents and bright colours), water beads, light up toys, as well as something special for the child or young adult, and their siblings, to ensure each family feels special. Donation towards Bluebell Wood craft box initiative We’re really pleased to be able to donate towards the Bluebell Wood craft box initiative" Laurence Kenny, Pyronix’s Marketing Director, said “We’re really pleased to be able to donate towards the Bluebell Wood craft box initiative. The boxes are offered to the Bluebell Wood children, young adults and their much deserving families, to provide enjoyable experiences and memories together and we’re delighted to be able to provide our support.” Pyronix is proud to support this great initiative and we look forward to continuing our relationship with Bluebell Wood Children’s Hospice in the future. Pyronix’s innovative charitable support Jason Gossop, Regional Fundraiser at Bluebell Wood, said “Throughout the COVID-19 pandemic, we’ve been working hard to find new ways to be there for the families in our care and the craft boxes are just one of the many ways, we’re helping them to make precious memories together.” Jason adds, “Without the support of community-spirited local businesses like Pyronix, this simply wouldn’t be possible so we’d like to say a huge thank you for their generosity. We’ll look forward to continuing to work closely with the brilliant team at Pyronix in the weeks and months ahead.”
Maxxess (MAXXESS Systems, Inc.) is targeting increasing demand across the Middle East and North Africa regions for affordable, seamlessly integrated systems and visitor management solutions, with the appointment of Issam Alhamadam as Business Development Manager (BDM) for the MENA region. He joins the company at a time of exciting growth for its eFusion and eVisitor technology, with a number of major projects in the pipeline. The market is being boosted by a drive towards diversification across the Gulf States and a progressive focus on running buildings more carbon-efficiently. Deploying integrated solutions “The acceleration we are now seeing is being driven by demand for more efficient operations, enabled by powerful yet simple-to-implement integrated solutions that eliminate gaps in security and automate, and standardise processes,” said Issam Alhamadam, who brings with him more than a decade of experience working on access, video, and security projects with major vendors in the region. Issam Alhamadam adds, “As customers look to streamline their operations and adapt to fast-changing market conditions, increasingly they appreciate the benefits of being able control all their systems from a single, user-friendly interface. At the same time, they understand the importance of achieving a low total cost of ownership and identifying solutions that give them long term value and sustainability.” eFusion technology eFusion technology enables comprehensive, seamless integration of security and building systems eFusion technology enables comprehensive, seamless integration of security and building systems, plus front-of-house services, in diverse industries and settings, ranging from hotels and hospitality to healthcare, education, transportation and logistics, and mixed-use developments. The technology’s feature-rich access control software can be integrated with a wide range of best-in-breed systems and technologies, video surveillance, fire, intruder, building management and other security, safety and site-specific applications and hardware. In the hotel and hospitality sectors, eFusion is now favoured by customers because of its off-the-shelf integration to leading hotel management software. This allows front-of-house and back-of-house teams to work seamlessly, enabling reception staff to securely check-in guests and authorise room and leisure access, while delivering in-room dining, housekeeping, concierge, and other services more efficiently to ensure an enhanced guest experience. Secure and efficient visitor management Maxxess eVisitor enables secure, efficient management of visitors, including staff, contractors, guests, and the public, with pre-bookings, streamlined identification and verification processes that ensure smooth arrivals, car parking and meeting room access. Crucially, eVisitor now also gives customers a range of hygienic, frictionless, and touchless tools, including mobile access control, which allows authorised visitors to pass through security with QR codes or at the simple wave of a hand, or tap on their smartphones. MENA expansion plan “We’re delighted to welcome Issam to the Maxxess family,” said Lee Copland, the Managing Director for the EMEA region at Maxxess, adding “He joins us at a particularly exciting time, when much of the region is embarking on major government-backed and transformational programmes. Issam’s experience and industry knowledge will support our regional expansion plans and he’s already working closely with our network of consultants and systems integrators on some of the most important projects that we’ve delivered so far.”
It is a truism that in the physical security industry your workforce and your reputation are the business’s largest and most important assets. Managing your workforce with empathy to ensure happy, engaged employees can be a balancing act. However, providing flexible working practices that are still profitable for your business is achievable, and something that every security business should be aiming for. SmartTask CEO, Paul Ridden discusses the hidden benefits of an engaged workforce and the role that good workforce management has to play. The importance of an engaged workforce can’t be stressed enough because motivated employees are what makes a business successful. Highly engaged staff According to Gallup, disengaged employees are a drain on any business. On average, they have 37% higher absenteeism, 18% lower productivity and 15% lower profitability. When the impact to the bottom line is calculated, you're looking at the cost of 34% of a disengaged employee's annual salary. Conversely, highly engaged staff show a 40% reduction in absenteeism, and almost 60% less turnover. Engaged employees show up every day with enthusiasm and purpose Engaged employees show up every day with enthusiasm and purpose. They tend to work harder, treat customers well (leading to more business), and, are more likely to remain with the company. Employee engagement is determined by factors such as feeling clear about your role at work, and having the right tools to enable you to do your job to the best of your ability. Being recognised for your hard work and diligence is also a key factor. Enabling security businesses Workforce management, when done well, can make a significant difference to all of these factors, and therefore help to foster an engaged workforce, which is good for business. Traditionally, workforce management and time & attendance (clocking on and off) systems may have seemed a bit ‘big brother’, however, this is no longer the case. In a world where almost everyone carries a smartphone, people are quite used to the idea of constant connectivity. This can be harnessed to enable security businesses to run more smoothly and efficiently, benefitting everyone. Indeed, being able to prove that a contracted service has been delivered is not only good for customer service, and invoicing, it is also provides recognition for hardworking staff. Workforce management solution Staff that feel empowered in such a way are more likely to feel happy and engaged Providing Flexibility and Work/life Balance - While we all know that contracts are contracts, and security businesses must deliver, ditching paper based systems in favour of an electronic workforce management solution, can provide additional flexibility to workers, supporting work/life balance. For example, shifts and rosters, which can be designed in a fraction of the time with a purpose-built solution, can be published further in advance, giving employees enough notice of work patterns to plan their lives around their shifts. People are more easily able to swap shifts or sign up for additional work, and the control room still has oversight to see exactly who is working where and when. In addition, staff can see their accrued holiday entitlement more easily, and request leave from their smartphones. Staff feel more in control of their lives when they can discuss their work patterns and holidays with family while at home simply by referring to an app on their device. Staff that feel empowered in such a way are more likely to feel happy and engaged with the business. Delivering work schedules Task lists for completion while onsite sent directly to their mobile device is convenient for all Convenience and Duty of Care - Using an app to deliver work schedules and assignment instructions provides your employees with the tools and information they need to do their job while removing the stress of dealing with paper-based forms. Task lists for completion while onsite sent directly to their mobile device is convenient for all, and helps to prove compliance with any regulatory requirements, including Duty of Care. Check calls are part of daily life for security workers. Remembering to make them can be cumbersome, but with an app, they can be built into the employee’s Actions for the day/shift, with an automated prompt to make the call. Managing finances better Payroll Visibility and additional Services for Staff - With an online time & attendance solution where people clock in and out electronically, they are able to check their hours accrued and see what their salary will be. If a shift is missed, for example, they are able to query with the payroll department much sooner, leading to more accurate and timely pay. Additional services can be provided, such as ‘pay in advance’ schemes, where workers are able to draw down a percentage of their earned salary before payday. This enables staff to manage their finances better and avoid taking payday loans. Keeping electronic records The benefits to the business of a workforce management solution are many The benefits to the business of a workforce management solution are many. Saving time on back office processes such as designing rosters, managing shifts/attendance/service delivery, holidays and absence. Reducing reliance on manual systems, keeping electronic records provides audit trails, proves compliance and streamlines invoices for all work completed. Having detailed records also means better analysis of the business. Managing rosters and schedules is one thing, ensuring that every shift is profitable is much more complex. However, with electronic workforce management all the variables, fixed costs, recurring costs, salaried people, hourly people and the cost of equipment required, that go into costing a shift can be analysed to ensure every shift is profitable. Providing better safeguards In a post-COVID world, people have embraced technology at a pace not previously imagined. Technology has enabled us to keep in contact with loved ones, enabled those that can to work remotely, and provides better safeguards to key workers that cannot work remotely. In a post-COVID world, people have embraced technology at a pace not previously imagined Providing people with the right tools to do their job is a major step forward in empowering your workforce to do well. Electronic systems that reduce paperwork, also reduce the drudgery of form filling. At head office that frees people up for more proactive, strategic and customer facing work, that really makes a difference to your business. Affordable software solutions Out in the field, electronic systems keep people safer, more informed and helps them to manage their work/life balance. A winning combination for everyone. Paul has spent most of his working life in the computer industry, with the last ten years spent focusing on software solutions for the security, cleaning, FM and logistics sectors. Part of Paul’s role is to use his passion and entrepreneurial approach to build a technology team that can develop and deliver affordable software solutions that take advantage of the latest technologies and help deliver value to all SmartTask users, large and small.
For decades, cable theft has caused disruption to infrastructure across South Africa, and an issue that permeates the whole supply chain. Here, Ian Loudon, international sales and marketing manager at remote monitoring specialist Omniflex, explains how new cable-alarm technology is making life difficult for criminals and giving hope to businesses. In November 2020, Nasdaq reported that, “When South Africa shut large parts of its economy and transport network during its COVID-19 lockdown, organised, sometimes armed, gangs moved into its crumbling stations to steal the valuable copper from the lines. Now, more than two months after that lockdown ended, the commuter rail system, relied on by millions of commuters, is barely operational.” Private security firm Despite this most recent incident, cable theft is not a new phenomenon to sweep South Africa Despite this most recent incident, cable theft is not a new phenomenon to sweep South Africa. In 2001, SABC TV broadcast a story following two members of a private security firm working for Telkom, a major telecoms provider. In the segment, the two guards, working in Amanzimtoti on the south coast of KwaZulu-Natal, head out to investigate a nearby alarm that has been triggered. They reach a telecoms cabinet and discover that it has been compromised, with the copper cable cut and telephone handsets strewn across the ground. In the dark, they continue to search the area when one of the guards discovers the problem: 500 metres of copper wire has been ripped out. In their haste, the thieves have dropped their loot and fled. Widespread cable theft Had they managed to get away, they would have melted the cable to remove the plastic insulation and sold the copper to a local scrap dealer for around 900 Rand, about $50 US dollars. For the company whose infrastructure has been compromised, it may cost ten times that amount to replace and repair the critical infrastructure. The disappointing takeaway from this story is that two decades on from this incident the country still faces widespread cable theft, whether it’s copper cables from mines, pipelines, railways, telecoms or electrical utilities. In fact, the South African Chamber of Commerce and Industry estimates that cable theft costs the economy between R5–7 billion a year. The answer to the problem must go further than the existing measures used by companies. Detect power failure Most businesses already invest in CCTV, fences, barriers and even patrol guards, but this is not enough. Take the mining sector, for example. These sites can be vast, spanning dozens of kilometres - it’s simply not cost effective to install enough fences or employ enough guards or camera operators. As monitoring technology gets better, the company has seen site managers increasingly use cable alarms in recent years that detect when a power failure occurs. The idea is that, if one can detect a power failure, they can detect whether the cable has been cut The idea is that, if one can detect a power failure, they can detect whether the cable has been cut. The problem is though: how does one distinguish the difference between a situation where a cable has been cut intentionally and a genuine power outage? Power outages in South Africa are an ongoing problem, with the country contending with an energy deficit since late 2005, leading to around 6,000 MW of power cuts in 2019. Remote terminal units Eskom Holdings SOC Ltd., the company that generates around 95 per cent of South Africa’s power has already warned of further blackouts as the company works to carry out repairs to its power plants. According to a statement on the company’s website, “Eskom spends in the region of R2 billion a year replacing stolen copper cables." The result is that criminals take advantage of the gaps in power to steal cable, timing their robberies to coincide with the published load shedding schedules. The basic alarms used to detect power outage won’t recognise the theft because they register a false-positive during a power cut. By the time the power comes back on, the deed has been done and the criminals have gotten away with the cable. The good news is that recent breakthroughs in cable monitoring technology are helping tackle just this problem. New alarms on the market now combine sophisticated GSM-based monitoring systems that use battery powered remote terminal units. Legitimate supply chain Unlike the basic alarms that look for the presence or absence of power, these new systems monitor whether the cable circuit is in an open or closed state. In the event of a power outage, the unit continues to run on battery power and can detect if a cable has been cut, sending a priority SMS alert to the site manager immediately, giving them a fighting chance to prevent a robbery in progress. Beyond the opportunistic theft carried out by petty criminals, the theft of copper cables forms a wider problem Beyond the opportunistic theft carried out by petty criminals, the theft of copper cables forms a wider problem across the supply chain in South Africa. In recent years, the combination of unscrupulous scrap dealers, the alleged involvement of large scrap processing companies and lax penalties meant that much of the stolen copper ended up back in the legitimate supply chain. However, recent changes in the law have sought to take a tougher stance on copper theft. Alarm monitoring technology According to the Western Cape Government, “The Criminal Matters Amendment Act, regulates bail and imposes minimum offences for essential infrastructure-related offences." The act, which came into effect in 2018, recommends sentencing for cable theft, with the minimum sentence for first-time offenders being three years and for those who are involved in instigating or causing damage to infrastructure, the maximum sentence is thirty years. It seems to be working too. In January 2021, the South African reported that a Johannesburg man was sentenced to eight years behind bars for cable theft in Turffontein. While the longer-term outlook is a positive one for industry, the best advice for businesses seeking to alleviate the problem of cable theft in the immediate future is to invest in the latest cable-theft alarm monitoring technology to tackle the problem and make life difficult for criminals.
Many businesses will already have some form of security in place, but what is often overlooked is the need to assess whether the protection is suitable enough for the nature of their business, or efficient enough for the premises they are utilising. As the country continues to face unprecedented times, it is crucial than ever to protect your business, particularly outside working hours or if at present the majority of your workforce is working remotely for the foreseeable future. So, what can you do to ensure that you’re protected? Intruder prevention For many intruders, bypassing the security of a building will just be target practice and an opportunistic attempt to see what they can find, often without any real plan or knowledge of the building’s precautionary measures. With this in mind, it can be worth pre-empting any unwanted entries with a more sophisticated process: fogging. A fogging system is a fast-acting deterrent for intruders. When activated, a thermally generated white smoke-like substance instantly delivers a dense, impenetrable As the country continues to face unprecedented times, it is crucial than ever to protect your business, particularly outside working hoursfog that covers the surface area where valuable equipment and other contents are kept, obscuring them from sight, and protecting them from the possibility of theft or damage until authorities arrive on the scene. Fogging system provider, Bandit UK works with ADT Fire & Security to enhance security measures, providing additional safeguarding for business properties. Putting this in place can mean that considerable cost, time and effort can be saved in the event of an attempted break-in, whilst disruption to business is reduced to a minimum. For small business owners, the financial burden of enhancing your security may seem unfeasible at the moment. In order to make a more informed decision, here are some other useful steps you can adopt, whether you are open or temporarily closed for business. Secure your equipment Simple routine checks such as regular property and equipment audits can help keep track of equipment and help to allocate responsibility for particular items to individual employees. Tagging computers and recording details of serial numbers will also help track down stolen equipment but is also useful for contacting IT services in the event of theft to ensure confidential information doesn’t fall into the wrong hands. Consider securing expensive equipment to floors or walls, this will make it difficult for opportunistic thieves to dash around grabbing expensive computing equipment for example. The right locks There should be a robust locking system in place, with a minimum of two locking points on external doors that meet British Standards. While you’re not physically on the premises, all internal doors, including fire doors, should be closed. Ensure that you have recorded each member of staff that has keys and therefore access to the building; this should be kept to a minimum for monitoring purposes. Perhaps it’s been several years since the locks were changed, and personnel have changed or sets of keys have gone missing. A locksmith can quickly and cost-effectively change your locks if necessary. Window glazing It may be a good idea to consider additional glazing on your windows. Installing laminated glass provides an extra layer so that windows cannot be easily tampered with or broken. Boarding of windows is another option and will completely prohibit outsiders from having a direct view into the building – this could be a cost-effective measure if you are temporarily closed. Review your monitored intruder alarm system So, you already have CCTV installed on your premises. From a maintenance point of view, how long has it been since you tested your system? Although you can review simple things like whether the lens is still picking up clear visuals, it may be best to ask an engineer from your security provider for advice on how to service There should be a robust locking system in place, with a minimum of two locking points on external doorsyour technology. It may be some years since you first installed the system, so it is worth checking if there have been any app developments, as this is a fantastic way to monitor your premises without being there. Also be sure to check you have adequate storage so that you are able to browse through previous footage if needed. Some companies use a cloud-based service; do you know what yours uses? Don’t forget fire hazards Electrical items can also be the biggest culprit of fires. In the first instance, the mains integrity should be checked, gas and electricity lines (for frayed or faulty wires), as well as plumbing. All electrical appliances should be repaired or installed by a certified firm to reduce risk of electrical fires, and it’s advised that a routine PAT test should be implemented every twelve months. It is a legal requirement for UK businesses to carry out a Fire Risk Assessment (FRA) - this identifies a host of fire-related pitfalls, such as fire hazards, the people at risk if fire strikes, emergency exit plans and even covers staff training. Ensure you have this document regularly updated (and in an easily accessible place) to ensure that all bases are covered. Invest in external lighting If your building is in a poorly lit area, it’s a good idea to invest in external lighting. You won’t need planning permission for this but use your best judgment to decide on the area you want to light up, and what gradient you’d like to use. It is best to have a system installed that automatically switches on when visibility is reduced. This also goes beyond just security; entrances and exits, ramps, pavements, and car parks should be well lit for additional safety for staff and visitors. Property maintenance Your business may be operating at a reduced level or potentially even closed in line with the government’s lockdown recommendations. It may still be important to have a senior member of staff visit the site at regular intervals to ensure that everything is in order. There’s never an ideal time to review your security, but it’s important to do it regularly to help pre-empt any potential opportunistic burglars and give yourself complete peace of mind.
Trends in the alarm industry point to a need for a software system that accommodates business patterns such as recurring monthly revenue (RMR). Workhorse Service Company provides a software that combines customer relationship management (CRM), enterprise resource planning (ERP) and field service management (FSM) into a “cradle-to-grave” system designed specifically for the alarm industry. “Making an alarm sale is different than making a CCTV sale, and the processes for the salesperson, technician and customer service rep are different,” says Steven Hayes, founder of Workhorse Service Company. He says WorkHorse is built on modern programming languages, is responsive, and provides a pleasant user experience regardless of the device being used. Client experience “Before coming on WorkHorse, our clients have needed to use multiple softwares such as bookkeeping, quoting, central station software, email, spreadsheets, and more,” says Hayes. “This would cause issues with continuity between softwares. Mistakes are made, appointments are missed, and customers leave.” When building WorkHorse, Hayes and his team interviewed dozens of companies to find out what they were missing and what their pain points were. “There are other CRM and FSM softwares on the market, but the ones that are made for our industry are generally designed for dealer programs and selling contracts,” he says. “Others are designed to bill your RMR and have basic service call functionality.” Alarm companies know that they need RMR to survive, and WorkHorse seeks to make it easy. WorkHorse allows companies to have multiple subscriptions inside a single deal. Single point of data entry WorkHorse ensures a single point of data entry for alarm companies Merchant services come with Auto Updater. If a credit card expires or even if it is cancelled, the service will reach out to the issuing bank and get the new number or token necessary to bill customers. This means less time with past due bills and calling on customers to get an updated form of payment. With two-way sync integration into central stations, WorkHorse ensures a single point of data entry for alarm companies. Information used at the time of the sale to create accounts is then pushed right from the tech portal to the central station. Employees can Create, Place Online/Offline, on test, and terminate accounts through the use of WorkHorse. The Workhorse call centre, ProConnect.io, will answer phone calls and provide a Tier 1 Tech Support line for clients as a well as a concierge service. Operators will trouble-shoot alarm issues or create a service ticket if they cannot help them (subscriptions to both ProConnect and WorkHorse are needed). Operators will also try and collect money that is past due while assisting clients. Misconceptions in the industry Over the next year the prevailing trends will likely be a large swing from dealer programs to the traditional alarm company, says Hayes. This will make software like WorkHorse incredibly important as companies move from a funding program to managing their in-house sales, RMR, service, and customer retention, he adds. There is a misconception is that an owner/operator can purchase a bookkeeping software and run their alarm company efficiently and effectively. Another misconception is that someone can just turn on a software and know how to use it without any help or guidance, that “playing around” with it at night will be enough to make them proficient users. The software used to run a business should be a top priority. The software used to run a business should be a top priority The WorkHorse team is looking to expand verticals into other environments in the future. WorkHorse is built in a way that could easily expand verticals by making changes to the deal and service call modules. “In mid-2020 we plan on starting Pool Cleaning and Pest Control followed by HVAC, Plumbing, Electricians, and more,” says Hayes. WorkHorse has all in-house developers located in South West Florida. The team is continuously working to create additional features and integrations in order to bring the best user experience to clients and their customers.
The Private Security Industry Act of 2001 gives the Security Industry Authority (SIA) the function of setting standards of conduct in the United Kingdom’s private security industry. Time is winding down to provide input during the SIA’s six-week consultation on a new draft code of conduct for SIA licence holders and applicants for SIA licences. The authority is inviting the industry, licence holders, and anyone with an interest in private security to have their say on the draft code of conduct by taking part in a survey. The consultation will end on 23 February. “The ethos of the code of conduct is that it will improve standards and public safety by setting out the standards of conduct and behaviour we expect people to uphold if they are entrusted with protecting the public, premises and property,” says Ian Todd, Chief Executive, Security Industry Authority (SIA). Security's Code of Conduct A code of conduct sets out what standards of behaviour professionals have to meet in order to work in the profession In security as in many professions, a code of conduct sets out what standards of behaviour professionals have to meet in order to work in the profession. SIA is suggesting Six Commitments of behaviour that will apply to all licensed security operatives and to applicants. If the code of conduct is sanctioned by the U.K. Home Office, it would become mandatory and incorporated into SIA’s licensing criteria Get Licensed. A commitment to certain standards of behaviour is fundamental to what it means to be fit and proper, and to being part of a profession. The six commitments are: Act with honesty and integrity Be trustworthy Protect the people and property you are entrusted to protect Be professional at work Act with fairness and impartiality at work Be accountable for your decisions and actions “We will review the comments from the consultation once it concludes on 23 February, analyse the results and publish a report on our findings,” says Todd. “The SIA will then use the comments it has received to write a final version of the code of conduct. The introduction of a code of conduct will be subject to final approval by Home Office Ministers.” SIA’s current Standards of Behaviour provide guidance on professional behaviour but are not mandatory. The draft code of conduct builds on the Standards of Behaviour. Upholding SIA's Standards The SIA’s Partnership and Interventions team is the unit that enforces the Private Security Industry Act “The majority of licence holders uphold the standards of behaviour that the SIA, their employers and the public expect of them,” says Todd. “Their professionalism and dedication keep the public safe and tackle crime. However, there are incidents in which some licence holders do not behave in this way. This minority lower the standard of service the public receives, harm public safety, and bring themselves and the rest of the private security industry into disrepute.” The SIA’s Partnership and Interventions team is the unit that enforces the Private Security Industry Act. It is likely that they will be required to enforce the code of conduct should it become mandatory. The draft code of conduct is currently out for consultation and the proposal has been shared widely to licence holders, private security businesses, and enforcement partners encouraging them all to take part. “Once the consultation has concluded, we will analyse the findings from the feedback, produce a report and publish it on our website and share this widely via social media,” says Todd.
The Security Industry Alarm Coalition (SIAC) has a mission to be the voice of the electronic security industry on issues involving municipal alarm management for the approximately 18,000 public safety agencies in the U.S. and Canada. Specifically, SIAC works to minimise the number of false alarms, which are a costly waste of resources for law enforcement jurisdictions. SIAC works directly with leaders in law enforcement at the national level, such as the International Association of Chiefs of Police (IACP) and the National Sheriffs’ Association (NSA); and at the state and local levels to provide expertise and proven strategies to reduce unnecessary dispatches to alarm sites while maintaining the police response taxpayers endorse and deserve. The primary tools for alarm management are education on causes of false alarms and implementation of the Model Ordinance for Alarm Management and False Alarm Reduction. SIAC's Model Ordinance SIAC works to minimise the number of false alarmsRecently both the International Association of Chiefs of Police and National Sheriffs’ Association passed resolutions supporting SIAC’s Model Ordinance. This has resulted in dispatch reductions between 40-50% in jurisdictions where all of the model’s recommendations have been followed. Adoption of some version of the Model Ordinance grows each year. It has been adopted nationwide by over a thousand large cities and small towns. Fourteen states have adopted SIAC’s suggestion of a statewide alarm management committee through state associations of chiefs of police. “This enables the industry to work with law enforcement leadership on a regular basis and in a formalised structure to discuss and address issues,” says Stan Martin, SIAC Executive Director. Fourteen states have adopted SIAC’s suggestion of a statewide alarm management committee SIAC worked with the industry on new alarm panel standards that made it less likely an end user would trigger a false alarm. The overall dependability and sophistication of alarm systems have also helped make them less vulnerable to outside forces that can trigger the system. Video and audio technology are playing an ever-increasing role with helping monitoring centers evaluate whether a crime is in progress before dispatching the police. Dramatic changes in the industry Kirk MacDowell was recently selected as SIAC’s new Chairman of the Board. He is a dynamic industry leader with more than 39 years of experience in the industry. SIAC’s biggest challenge is maintaining strong financial support for its work during a time of dramatic changes in the structure of the electronic security industry. The Security Industry Alarm Coalition (SIAC) has a mission to be the voice of the electronic security industry SIAC’s biggest challenge is maintaining strong financial support for its work during a time of dramatic changes Some cities require a "verified response" before police officers are dispatched to an alarm. This requirement is problematic for the end-user as it requires a third-party confirmation that a crime is being or has been committed. This creates a significant delay in response to crime victims needing immediate help. Fortunately for citizens, the vast majority of cities have rejected ordinances that require confirmation that a crime has taken place prior to police dispatch – verified response. Over the past 15 years only about 34 of 18,000 public service agencies in the U.S. have adopted some form of verified response and 10 of those cities ended the policy. It is important to note that despite the rejection of verified response in favor of the Model Ordinance, there are still individuals who lobby aggressively to curtail police response without verification. This requires a continued and aggressive education program to get in front of these lobbying efforts which are based on false premises and misleading statistics, says Martin. Despite SIAC’s success, there are a number of important issues that need to be addressed, says Martin. First is the high turnover among law enforcement leaders and elected officials. SIAC has been effective in developing relationships with current leaders in law enforcement as well as the next generation of leaders who are currently rising through the ranks of their departments. SIAC has been effective in developing relationships with current leaders in law enforcement as well as the next generation of leaders Coordinating challenges Another challenge has been the attempt by at least one city (Sandy Springs, Ga.) to fine alarm companies for customer-generated false alarms. SIAC is currently coordinating a challenge of that ordinance in federal court with the state alarm association in Georgia. SIAC is also working on plans for more secure funding and on succession planning so the organisation can continue to move forward aggressively in the future. SIAC, Inc. is a 501(c)(6) not-for-profit Delaware corporation. The Board of Directors has two members from each of the major North American trade associations: Canadian Security Association (CANASA), The Monitoring Association (TMA, formerly CSAA), Electronic Security Association (ESA), and the Security Industry Association (SIA), and an elected official. SIAC is funded by donations from individual companies. There are no memberships dues, and the organisation sells no products or services.
Hyde Park is a premium residential complex of BI Group, a renowned construction holding company in Kazakhstan. This high-end project is located in one of the elite and ecologically safe neighbourhoods of Almaty, combining modern solutions and quality services with elegant British architecture. In addition to the traditional British mansion features, one of the main attractive qualities of this residential complex is its high level of security, thanks to a range of modern and smart solutions made by Yasar LLP (Yasar Group), which includes the intelligent residential solution from Dahua Technology. Dahua Intelligent Residential Solution The Dahua Intelligent Residential Solution provides an interconnected platform for property managers While bringing high-quality living experience to residents, the Dahua Intelligent Residential Solution provides an interconnected platform for property managers, to simplify operations and improve management efficiency in a visual way. To help Yasar LLP achieve their tasks, which include ensuring the safety of the residents, keeping the property of the apartment owners safe, as well as home owners’ requests for visual intercom with visitors, the project must be able to provide a video intercom system that supports both audio and video, integrates with third-party smart home apps, supports IP camera integration and preview, and allows several door opening methods, etc. Video intercom system with two-way audio support It required high-performance products with modern video technologies and quality services, which were successfully fulfilled and accomplished by Dahua products and solutions. Based on the client’s requirements, the Dahua team customised a complete solution including the successful development of a 10-inch Android indoor monitor that supports two-way audio intercom, video recording, remote door opening, message features, as well as installation and access to third-party smart home apps. Android indoor monitor installed This indoor monitor offers high brightness, high contrast and high sound intensity. It can provide a clear display interface, even in a strong-light environment and transmit clear two-way intercom sound, despite noise interference. In addition, the indoor monitor is equipped with dual network cards that can work at the same time. The wired network card is used to access the video intercom system, while the wireless network card is for third-party smart home systems. Flexible door opening options In the Hyde Park residential area, two different parking areas are provided for residents and their guests In order to bring modern and high-tech living experience to home owners, the solution provides flexible door opening options, including cards, fingerprint recognition, password, etc., in case they forgot to bring their key or access card. Alternatively, they can also open the door remotely using the mobile app or enter via facial recognition. In the Hyde Park residential area, two different parking areas are provided for residents and their guests. These parking areas are both under constant round-the-clock monitoring using the Dahua ANPR camera. At the same time, the camera’s real-time recognition algorithm allows vehicles to enter and exit automatically, without stopping and waiting, greatly improving traffic efficiency. 24/7 uninterrupted video surveillance Public areas and common spaces are comprehensively protected by a combination of 2 MP IR Mini Dome Network Camera, 2 MP WDR IR Mini Bullet Network Camera, 4MP IR Mini Dome Network Camera and other equipment. At the same time, the Dahua DSS platform was selected for centralised management, operation and maintenance. The Dahua Intelligent Residential Solution provides a highly secured and comfortable community for Hyde Park residential complex. It has 24/7 uninterrupted video surveillance, covering the whole residential area, including public areas, playground and lobbies. The Dahua Intelligent Residential Solution provides a highly secured community for Hyde Park residential complex It enables the communication between the residents and security system operators, as well as touchless access control to parking lots and residential buildings in addition to card, password and a physical lock. Advanced AI technology Now, residents can enjoy a smart and convenient living experience brought by advanced AI technology, make video conversations with guests, call security personnel for help, or manage all smart home control systems remotely. The Dahua indoor monitor integrates a visual intercom system and smart home system, which simplifies the tedious configuration process and saves input costs for integrators. Remote and visual management of properties Security guards at the entrance are not needed anymore, to manage entering and exiting vehicles, which saves labour costs, reduces the waiting time, and improves traffic efficiency. Moreover, it assists remote and visual management of properties, and improves the services and facilities offered in the residential community. “Thanks to smart residential solution of Dahua Technology, the safety and functionality of this residential complex has become more efficient. The cameras of the entire residential complex meet the latest innovations and instantly transmit data to the central observation point,” said Bagdan, a Yasar LLP Executive Employee.
The nerve centre at Miami International Airport (MIA) is its Airport Operations Center (AOC), which operates around the clock, monitoring activity, responding to safety and security incidents, disseminating information and responding to requests from stakeholders throughout the airport. Incident logging at the AOC An essential daily task for the AOC team is incident logging, with approximately 70 detailed logs being created each day, and that number is set to rise, as a result of internal process changes within the department. Rupen Philloura is the Director of Terminal Operations & AOC at Miami International Airport and he explains, “The MLS logging system was a 25-year-old custom-built application. It was familiar for our operators to use, but it was unwieldy, unreliable, and inefficient. With logging being such a critical and growing aspect of our day-today operations, we needed to upgrade to a state-of-the-art unified platform.” Situator enterprise incident management system The platform chosen by the airport was the renowned enterprise incident management system, Situator, from Qognify The platform chosen by the airport was the renowned enterprise incident management system, Situator, from Qognify, a company whose solutions are trusted by airports around the world. Miami itself was already working with the company, using its NiceVision video management system (VMS) and analytics solutions across its highly distributed video surveillance system. Currently, the AOC has six Situator-powered stations from which operators monitor the airports Honeywell/EBI fire alarm and Matrix access control systems, as well as its extensive surveillance camera network. Dynamic form functionality Rupen Philloura describes the process, stating “When an alert is raised, the operator must follow a strict set of procedures for that specific event, this might simply be resetting an alarm remotely, or the dispatch of maintenance personnel. Incidents and subsequent actions need to be accurately documented for regulatory compliance purposes, but also to help us to learn and improve how we deal with incidents and events.” The need to manually enter all details has been replaced by the dynamic form functionality within Situator. It automatically populates and logs specific information relating to that incident, saving operators valuable time, and ensuring every log is of a consistently high standard. End-to-end accounts and improved logging Rupen Philloura further stated, “Together with the input of the operator, we are assured that the logs we generate and store are comprehensive end-to-end accounts, which can be quickly and reliably searched, retrieved and reviewed.” The improved logging has also had a noticeable impact on business continuity and operational efficiency, as well as providing an additional layer of protection to the airport from a regulatory standpoint. With the AOC operating a three-shift pattern, it is vitally important that change overs can be completed swiftly and nothing is overlooked. Rupen Philloura adds, “When the next shift logs on to Situator they have instant situational awareness, there is no lag in productivity. They can see what has happened and what requires their immediate attention. During their shift they no longer need to repeatedly log into multiple systems to access information. It is all there on the screen at their station.” Reduced response time to incidents The success of Situator within the AOC has led the airport to begin exploiting its strength as a powerful platform Situator has also reduced the response time to incidents, such as door alarms, as well as access requests from tenants and airport employees, by automating the interaction with the Matrix system. With the old MLS system, both use cases needed to be handled manually. The success of Situator within the AOC has led the airport to begin exploiting its strength as a powerful platform, with higher levels of task automation, ad-hoc forms and reporting, as well as integration with airport-specific and non-specific subsystems (made easier by the API driven Situator), such as its access control system and surveillance cameras. Support for facilities management It is also evaluating its ability to support the facilities management team in ensuring the statutory maintenance of its extensive network of elevators and moving walkways. Mike Bryant is Computer Services’ Sr. Manager at Miami-Dade Aviation Department and he has been impressed not only by the reliability that the web-based Situator is providing, (demonstrated by a drop in support calls from the AOC since the implementation), but also its future potential. Enhanced Airport safety and security Mike Bryant said, “With Situator, we have a platform that we can evolve to positively impact the operations, maintenance, compliance, safety and security throughout our airport. It has opened up possibilities to integrate systems, solve problems and make improvements, without needing to make further investments in standalone solutions.” Rupen Philloura concludes, “Every airport needs a robust, reliable and easy to use logging solution and for MIA it is one of the greatest strengths of Situator. It gives us complete situational awareness regarding when and how an event transpired, who responded, how, and the result. This insight improves our decision-making and feeds a continual cycle of improvement.”
When Care Protect wanted to upscale its operations in healthcare safety and monitoring services to a large private provider, it turned to Hikvision’s HikCentral video management software, in combination with offsite cloud video storage from Manything Pro. Care Protect is an innovative organisation. It was created to promote excellent, sustainable and consistent care delivery in health and social care settings. That innovation is reflected in the way the company integrates technology into the very heart of its care provision services. It uses the latest camera and audio technology, alongside the latest secure cloud-based video storage services, with a team of health and social care professionals reviewing and assessing around the clock. Social care environments Because of this diligence in monitoring, high levels of independent scrutiny can be guaranteed. The result is that through this transparency, reassurance is available for residents and their families, knowing that vulnerable adults and children are better safeguarded and protected. In all cases, system use is with the prior consent of residents and relatives or next of kin only. Care Protect was established to help address public concerns over incidents of poor care or malpractice Care Protect’s independent monitors are very well qualified, with years of relevant health and social care experience, together with all necessary Disclosure and Barring Service (DBS) checks and Security Industry Authority (SIA) licencing. Collectively they offer a high level of sector knowledge and expertise essential to assist and advise those with responsibility for safeguarding and quality and clinical governance. One of the key reasons that Care Protect was established to help address public concerns over incidents of poor care or malpractice in health and social care environments, some of which have seen wide media coverage. Private healthcare provider As a result, sound and motion detection alarms and infrared filming is utilised so immediate alerts can be raised if an incident is seen or heard or there is a connectivity or maintenance issue. Video recordings also include the use of privacy settings to block any agreed zones or areas of view as required. With video footage playing such a crucial role in Care Protect’s service, it is of pivotal importance that the system in place to manage the viewing of that video is stable, reliable and effective. One of Care Protect’s clients is a large private healthcare provider, for which Care Protect monitors bedrooms and communal areas of child and adult wards in hospitals nationwide throughout England. Care Protect also monitors elderly care homes for several different providers. Offsite video storage Care Protect also monitors elderly care homes for several different providers Care Protect’s IT & Systems Director, Andy Johnson, said Care Protect Directors have a background in the care industry, which has informed the monitoring system the company utilises. “We’ve developed a system based on the reviewing of recorded footage by social workers and nurses to advise, initially, on the quality of practice,” Johnson explains. “The contract with the large private healthcare company saw our operation change to caring for patients who pose a high risk to themselves for self-harm. Because of the importance of this monitoring in ensuring the patients’ wellbeing, it was critical that we were able to efficiently manage that video, both in terms of live monitoring and offsite video storage.” Cloud video storage The new focus required an upscaling of Care Protect’s operational office in Belfast (the company’s head office is in Yarm, Cleveland). A key element of this upscaling was the use of Hikvision’s HikCentral video management software, which needed to be able to deliver high quality images to a Samsung multi-screen video wall for real-time monitoring. Resident and patient rights to privacy remain at the core of Care Protect’s operations Video management via HikCentral at Belfast is critical, as is the offsite cloud video storage provided by Manything Pro, as Care Protect is careful to ensure there is no local recording of video onsite at the customer’s facilities so that it cannot be tampered with. Resident and patient rights to privacy remain at the core of Care Protect’s operations, and they ensure they comply with and exceed all relevant legislation and guidelines, including the Data Privacy Act and Surveillance Camera Code of Practice. Intelligent surveillance platform HikCentral is a comprehensive, intelligent surveillance platform. The newly improved HikCentral delivers data and intelligence via a pre-installed VMS on standard, off-the-shelf servers, and contains advanced functions including advanced live view and playback, thermal imaging, queue detection, low bandwidth adaptability, video linkage with access control, enhanced alarm management and smart wall operation – as in use at Care Protect. HikCentral manages the cameras, the smart wall monitors, and the video decoders that drive the images to the multiple screens in the Belfast hub. These screens cover 21 separate hospital sites for Care Protect’s private health provider customer. “One of the key features of HikCentral for us was the new smart wall functionality,” Johnson says, “Allowing us to manage multiple screens from the one place, rather than having software to run an application to then put it on the screens.” Network mini domes We use Smart Maps within HikCentral for interactive floor plans for the hospitals we monitor" Care Protect also makes good use of HikCentral’s Smart Maps function. “We use Smart Maps within HikCentral for interactive floor plans for the hospitals we monitor,” Johnson explains. “We have a selection of the communal cameras live on the maps, and our reviewers can click into the relevant area and get an overview without having to further interrogate those floor plans.” The appeal of this VMS, he says, was down to both the newly mature and advanced functions of the latest version of HikCentral, as well as its very competitive pricing compared to its rivals. Care Protect uses 500 HikCentral licences and a variety of Hikvision cameras are deployed across the customer’s facilities, predominantly unobtrusive 4MP and 6MP high resolution network mini domes. Hikvision Smart functionality on those cameras also proves extremely useful, Johnson says. Smart camera functions “The use of Hikvision Smart events on the cameras helps our reviewers to know how many people are in a room or a designated zone at a particular time,” he says. “These sorts of Smart features can greatly assist our reviewers, allowing us to be more efficient and effective in responding to the needs of patients.” Those in-built Smart camera functions are complemented by the use of audio analytics Those in-built Smart camera functions are complemented by the use of audio analytics. In some cases this audio software is used to trigger cameras so that potential incidents can be automatically viewed and assessed by a Care Protect reviewer. The results of utilising this technology, according to Johnson, have been highly successful. “We have been able to upscale our operation to 27 screens, to accommodate 21 hospital sites for our biggest customer, to great satisfaction from their end as it is safeguarding the vulnerable patients that they care for,” he says. Poor network conditions In addition to monitoring the live streams for certain hospitals, Care Protect’s independent monitors are tasked with reviewing all recorded video to ensure that the quality of care provided meets the required standards. For this they utilise the services of Hikvision cloud video technology partner, Manything Pro. Care Protect have almost 3,000 cameras recording video to the Manything Pro platform. All video is stored offsite in the secure Manything Pro cloud and can be accessed via the Manything Pro app and website. Manything Pro software runs on Hikvision cameras and is constantly monitoring the bandwidth conditions on each site. If necessary, the software will dynamically adjust the video bit rate to ensure recorded events are sent to the cloud even in poor network conditions. “We use Manything Pro for our cloud storage, so any recorded footage goes up to them, and we review through their website,” he says. “Some providers that we work with aren’t part of the live streaming through HikCentral in our Belfast monitoring centre. For these sites we also use the Manything Pro app and website to view the camera live streams.”
Rapid aging population, high healthcare costs, and physician shortages are creating an increasing demand for care at home, especially for seniors with long-term health conditions. The GX-Cubic2 Series Smart Care Medical Alarm from Climax Technology Co., Ltd. (Climax), features an LCD display that shows clock time, temperature, GSM signal strength and sensor faults, to keep users fully informed at all times. GX Smart Care Medical Alarm GX Smart Care Medical Alarm is an all-in-one wellness and personal safety medical alarm solution GX Smart Care Medical Alarm is an all-in-one wellness and personal safety medical alarm solution, bridging medical health monitoring and emergency alarm, to keep seniors safe in their own homes. GX is compatible with Bluetooth medical devices, like blood glucose/blood pressure monitors, pulse oximeters, etc., to track medical data and remote monitoring directly from caregivers/physicians, and also has telecare alarm features, including voice recognition, emergency monitoring, inactivity monitoring, voice control, and home automation capabilities, in order to assist seniors to have a more secure and healthy living. Some of the major features of the GX-Cubic2 Series include: Bluetooth Medical Device Pairing GX is compatible with Bluetooth Medical devices, like blood pressure/blood glucose monitors, pulse oximeters, thermometers, etc., to track health and medical data, and allow care-givers/physicians to remote monitor and provide treatment as needed. Smart Home Automation ZigBee, Z-Wave, and/or Bluetooth automation devices incorporated into GX creates a smarter and safer home, by auto-turning on hallway lights at night, to decrease the chance of a fall, or auto turn on the heater, if there is a sudden temperature drop. Voice Recognition GX has built-in voice recognition and can activate an emergency all to CMS by preset vocal commands or keywords. Allowing seniors to receive emergency attention even in situations where they are unable to seek help manually. Location Tracking GX can be paired with BRPD-1 Bluetooth pendant, a small wearable panic button that partners with a smartphone application for GPS location reporting and trigger help alarm with one button press, whether the user is at home or out for a walk. Voice Control GX is compatible with Google Home and Amazon Alexa voice control to control home electronic devices, allowing seniors to use their voice to make their environment more suitable without lifting a finger. Visual Monitoring and Verification GX can integrate Camera PIR Motion Sensors to deliver real-time visual monitoring and verification. When an emergency occurs, alerts are immediately sent to family members and Monitoring Centre to verify the event and sending immediate assistance as required. Pivotell Advance Automatic Pill Dispenser GX is compatible with Pivotell Advance Automatic Pill Dispenser, keeping secure of all pills, remind users to take their medication, keep track of their medicine intake, and allow caregiver/physician to monitor pill taking results/record and keep an eye on user’s needs. Safety & Inactivity Monitoring GX can support wireless sensor devices, allowing users to add in smoke detectors, water leakage sensors, and gas sensors to monitor emergencies, and motion sensors, door contacts, sensor pad transmitters for inactivity monitoring, to build a healthier, safer independent living. Voice over Internet Protocol (VoIP) & DECT GX’s built-in VOIP function allows users to initiate two-way voice calls to contact CMS and family members during alarms and emergency. With the optional add-on of DECT, GX can pair with voice extenders, talking pendants, call points, etc. placed around the home, to create a safety net and peace of mind. Colour Lighting Function GX also has an LED nightlight featuring both multi-colour adjustment and light level button control for a pleasant ambiance.
Calipsa, a provider of deep-learning-powered video analytics for false alarm reduction, announced that Edmonton, Alberta-based GPS Security Group is using its false alarm filtering platform. GPS, which offers a complete range of security services across Alberta, British Columbia and other parts of Western Canada, is the third Canadian central monitoring station to adopt the cloud-based Calipsa technology. Deep learning technology Calipsa’s software uses artificial intelligence with deep learning technology to recognise genuine alarms caused by human or vehicle movement. More than 90% of notifications resulting from nuisance factors such as animals, lighting, weather or foliage are filtered out, helping operators reduce their response times to genuine threats. We’ve engaged Calipsa as a strategic growth partner to assist with reducing false video alarms" The GPS Security Group’s Fredy Ramsoondar, Corporate Senior Security Solutions Advisor and Private Investigator, said GPS is adopting Calipsa’s AI-powered video analytics across its video surveillance sites to support the sustained growth of its monitoring division. “We’ve engaged Calipsa as a strategic growth partner to assist with reducing false video alarms, allowing our operators to focus on only genuine alarms,” he said. “We anticipate widespread benefits, including improved customer service, operational efficiency and employee morale.” Cloud-based technology Tara Biglari, Calipsa’s Regional Sales Director, Americas, said its false alarm reduction software is easily scalable, making it ideal for any growing video monitoring station. “This is an exciting time of growth for the GPS team and we’re happy to partner with them to provide the highest level of customer service,” she said. “The installation of our cloud-based technology requires no onsite hardware devices and we keep our service always current with remote upgrades.” A platform dashboard enables station managers to monitor the software’s performance, including detecting idle cameras that may need replacement or moving to a better position.
Situated at an altitude of 5500 feet above sea level, Namchi (means Sky High) is one of the famous and biggest tourist destinations in Sikkim, a state of northeast India. Surrounded by the spectacular view of the mountains, emerald, and green forest, Namchi is well-known for its old monasteries, sacred temples, and annual festivals such as Namchi Mahotsav. Smart Cities Mission Namchi was selected to be part of the Smart Cities Mission, an ambitious programme of Govt. of India. Under this programme, the city aspires to be a ‘world-class’ tourist destination and simultaneously maintain ecological balance with a vibrant community, offering an enriched quality of life supported by a robust local economy. In recent years, the city infrastructure has also shown rapid growth and welcoming thousands of tourists each year, hence, making the city vulnerable to threats driven by overcrowding, chaotic traffic, haphazard parking in addition to other law & order issues. In the first phase of the project, Namchi Smart City Limited wanted to cover its citizens as well as tourists with a robust surveillance system with proper traffic management without disrupting the normal day-to-day activities. The solution Videonetics designed a modular and scalable unified solution, based on its Intelligent VMS and AI & DL powered Video Analytics After a thorough assessment of the requirements and consequent discussions with the officials of Namchi Smart City Limited, Videonetics designed a modular and scalable unified solution, based on its Intelligent VMS and AI & DL powered Video Analytics, aimed to ensure continuous monitoring, efficient traffic monitoring, quicker response times and faster access to evidence in case of investigations and law & order management. Eyeing on every corner of the city A group of over 120 IP Cameras has been installed at the important locations to monitor the entry and exit points connecting to the city, public ways, transport hubs, tourist attractions, markets, streets, traffic junctions to name a few. Now, security operators can easily view and manage citywide deployed IP cameras with the intuitive interface of Videonetics Intelligent VMS, having complete situational awareness, and can respond smartly to critical situations. Moreover, the smart navigation feature of Intelligent VMS allows simultaneous viewing of the life and the recorded videos in the same interface, which helps in prompt investigation of past activities without taking their eye off from the current incidents. Parking and directional analytics Namchi being a hilly terrain has narrow roads with the limited scope of turning it into broader ones, the authorities used to manage the traffic by declaring some of the roads as a one-way carriage. Frequently, the city faced chaotic traffic congestion and accidents, due to unauthorized parking and wrong-way driving. The unified solution empowers command control operators to receive real-time insights and predict unusual behaviour To address such concerns, Videonetics Artificial Intelligence-powered video analytics including No Parking Detection and Wrong-Way Movement Detection were deployed to detect such situations. Operators are notified as soon as any vehicle is parked in a restricted zone and if any vehicle moves in the wrong direction. The Videonetics unified solution empowers command control operators to receive real-time insights from the city and upon recognition or prediction of unusual behaviour, they receive an immediate alert and notify the authorities. Centralised view of the city Videonetics Intelligent VMS and Video Analytics application are seamlessly integrated with Namchi Operations Center (NOC), an Integrated Command Control Center (ICCC), to simplify the response coordination between stakeholders and speeding up incident resolution. Working in conjunction with city administration, control room operators can switch from camera to camera using dynamic maps, which empowers them to obtain critical event information as well as manage emergencies by alerting respective stakeholders for quick action. And when necessary, Videonetics's unified solution makes it possible to share forensic videos across departments, facilitating more collaborative and successful response efforts. Open architecture solution The sagacious collaboration between Videonetics, Astrikos Consulting, and Namchi Smart City Ltd, has become an exemplary model for other cities. AI-Unified Solution has exceeded the city administration’s expectations in terms of its intuitive functionalities Videonetics Unified Solution has exceeded city administration’s expectations in terms of its intuitive functionalities, identifying suspicious activities, and ensuring smooth traffic movements. And the solution’s open architecture allows the seamless addition of more cameras and integration with other security systems as the city continues to grow and identify more needs. It signifies future development potential with maximum impact on people. Situational awareness Furthermore, the integrated solution has been extremely helpful for the city authority in aggregating and visualising the video data collected over time, to deliver critical statistical information such as directional traffic data, traffic flow insights, hotspots of public gathering, etc. Eventually, increasing the situational awareness, standardising response protocol and implementing SOPs at the city level and enhancing collaboration across various departments/bodies emphasising “the citizens come first” mindset of Namchi city.
Round table discussion
Perimeter security is the first line of defence against intruders entering a business or premises. Traditionally associated with low-tech options such as fencing, the field of perimeter security has expanded in recent years and now encompasses a range of high-tech options. We asked this week’s Expert Panel Roundtable: What are the latest trends in perimeter security technology?
In the past few weeks, the light at the end of the COVID-19 tunnel has brightened, providing new levels of hope that the worst of the pandemic is behind us. Dare we now consider what life will be like after the pandemic is over? Considering the possible impact on our industry, we asked this week’s Expert Panel Roundtable: Which security technologies will be most useful in a post-pandemic world?
When technology performs a required task effectively, there is little reason to upgrade to the ‘next big thing’. In this regard, the physical security market is notoriously slow to change. Much of yesterday’s most robust and dependable equipment is still in place at thousands of customer sites, still performing as well as the day it was installed. However, there comes a point when any technology becomes outdated. We asked this week’s Expert Panel Roundtable: Which security technologies are becoming outdated or obsolete?
Security alarm systems: Manufacturers & Suppliers
- DSC Security alarm systems
- Bosch Security alarm systems
- Vanderbilt Security alarm systems
- LifeSafety Power Security alarm systems
- TruPortal Security alarm systems
- RISCO Group Security alarm systems
- Visonic Security alarm systems
- Climax Technology Security alarm systems
- OPTEX Security alarm systems
- Alpro Security alarm systems
- Nedap AEOS Security alarm systems