Security alarm systems
Umbo Computer Vision, an artificial intelligence company that specialises in autonomous video security, announced that it raised an $8 million post-A round, bringing funding to a total of $17.6 million to date. This round was co-led by Translink Capital and Susquehanna International Group. Shin-Kong Capital and Shin-Kong Security, Asia’s security alarm companies, also joined as strategic investors, with continued participation by earlier investors. Cloud-based security management platfor...
The newest version of an iconic access control and site management system looks set to revolutionise, both, the operator and user experience. Gallagher Security has released Command Centre v8.10, the latest version of its site management software, with a range of features and enhancements that simplify and improve operation. Improvements to site plans reduce information overload for busy or complex sites by introducing progressive disclosure – the ability to zoom in to reveal more informat...
When violence or a life-threatening incident occurs, hospitals and other healthcare institutions are often in the crosshairs. Hospitals increasingly face a reality of workplace violence, attacks on patients, and threats to doctors and other support staff. And even if violence happens outside a hospital – such as an active shooter at a public place – the local hospital must be prepared to respond to an influx of injured victims. When conflicts arise inside a hospital, there is an urg...
UNIONCOMMUNITY, will be launching the latest generation high performance multimodal biometric terminals and cloud-based access control platform at GITEX Technology Week 2019. UNIONCOMMUNITY, the original manufacturer of the VIRDI and NITGEN Biometric Technology Solutions will exhibit the New UBIO Series. UBio comprises of a range of high-performance multimodal biometric terminals. The UBio terminals support face, fingerprint, card, PIN, and mobile key authentication technology alongside our sec...
The high cost of thermal imaging cameras historically made their use more likely in specialised law enforcement and military applications. However, lower pricing of thermal imaging technologies has opened up a new and expanding market for thermal cameras in the mainstream. We asked this week’s Expert Panel Roundtable: What are the new opportunities for thermal cameras in mainstream physical security?
Video wall and visual display experts Ultimate Visual Solutions (UVS) have developed a unique alarm system that alerts clients to on-screen colour changes. The system, which operates within UVS’ Lucidity video wall controller and control software, was developed following a request from a major financial institution based in New York. Once installed, it will be used to alert staff to major downturns in financial and shares markets, when stocks or currencies starts to be displayed as red rat...
Pyronix is delighted to provide even more value and capabilities to installers and users alike, with the addition of video verification to ProControl+. Now, using our Enforcer V10 control panel, Wi-Fi cameras and security and life safety peripherals, the system can be tailored to detect, notify and verify any activity. “We’re really pleased to add this latest feature to our ProControl+ app,” said Pyronix Marketing Manager, Laurence Kenny. "Video verification delivers fantastic upsell opportunities to video monitoring for our installers, while providing greater functions for the user; showing them exactly what activity has triggered an event or alarm.” The addition of video verification enables the linkage of Pyronix Full-HD Wi-Fi cameras to inputs on the system via the PyronixCloud. This simple setup process adds greater scope to security; providing a 25 second video clip directly to the user via ProControl+ when an event or alarm activation occurs. The clip, which can be downloaded and stored as an MP4 file, shows 15 seconds pre-alarm and 10 seconds post-alarm; allowing the user to truly verify the activation, before taking appropriate action. Voice push notification Whether it’s an existing system or maintainance, service can be offered to provide greater selling options for installers" For example, should an intruder be detected by an XDL12TT-WE outdoor detector, a push or voice push notification will be received by the user through their ProControl+ app, via the Enforcer V10 and PyronixCloud infrastructure. If this detector has been linked to an outdoor Mini Dome camera surveying the area, the user will also be provided with the 25 second video from the linked camera to verify the alarm. “By adding this new feature, we’re giving installers new services to offer their customers; expanding the security offering by providing real tangible benefits across both residential and commercial applications to users,” Laurence commented. "So, whether it’s an existing system, a maintenance visit or a brand-new installation, this added-value service can be offered to provide greater selling options for the installer and greater functions for the user. Simple to setup and deliver via the PyronixCloud, we want to make sure we continue to proactively provide more features, functions and capabilities via ProControl+.” Video verification for applications With video verification already added to ProControl+, more developments are in the pipeline “Now, the system not only alerts the user via voice push notification, but also shows exactly what activity has taken place on the system, so that appropriate action can be taken. Our objective is to continue to extend the potential of every installation and the level of function and value it adds to installers and users alike and we intend to do this as seamlessly and easily as possible.” Linking cameras with inputs can be set up to deliver video verification for various applications across the entire security system, from setting and unsetting, indoor detection, shock sensors and outdoor detectors, to life safety sensors, door and window contacts and even panic, hold-up and medical alerts; providing additional product upsell opportunities. With video, voice push notifications and now video verification already added to ProControl+ and many more developments in the pipeline, now’s the time to make the switch.
Video surveillance has evolved from a simple requirement for clear images to video content analysis (VCA) for improved management. Now, with deep learning, security solutions are enabled with sophisticated intelligence and efficiency at a whole new level. Hikvision AcuSense software Hikvision AcuSense makes advanced VCA and deep learning capabilities available to SMBs Hikvision AcuSense is newly born out of this, which makes advanced VCA and deep learning capabilities available to small and medium businesses, and residential customers for the first time. Small and medium businesses have many of the same surveillance and security requirements as larger organisations. They need to identify and react to perimeter breaches in real time, and to automate footage searches to fast locate true events. Another example could be the security and protection for residential areas. Perimeter protection When the need to look into the security of a property arises, the first line of defence would be securing its perimeter. The idea is to prevent intruders from breaking in. However, conventional surveillance system may not do the job well enough. Conventional surveillance systems provide certain detection features enabled by video content analysis (VCA), such as motion detection, line-crossing detection and intrusion detection, but, would simply compound all event detections, triggering frequent alarms when an object is detected. This could be an animal, a shadow, or other natural movements – we call them false alarms. As a result, the need to spend time to investigate each one is very consuming, potentially delaying any necessary response and generally affecting efficiency. Video content analysis So being able to identify the real threats – the presence of a human or a vehicle – would greatly improve the accuracy of perimeter VCA functions. Hikvision’s hassle-free AcuSense technology can help achieve this goal, and give a cost-effective way to protect locations and assets. Employed with advanced VCA and deep learning algorithms, Hikvision AcuSense helps maximise security with efficient human and vehicle detection by categorising alarm information into human, vehicle, and other objects. With high accuracy, the system disregards alarms triggered by other objects such as rain or leaves, and delivers alarms that are associated with human or vehicle detection. Quick target search and detection Hikvision AcuSense has a “quick target search” feature that allows security personnel to find footage quickly Hikvision AcuSense has a “quick target search” feature that allows security personnel or local police to find footage quickly in the event of a security incident. This saves many hours rather than searching for footage manually. Now, re-imagine perimeter security systems armed with Hikvision AcuSense technology. Video surveillance is in operation when an intruder tries to sneak in on a windy and rainy day. The intruder probably thought such bad weather would do him a favor, as there are no witnesses near your house. But this is not the case. Effective intrusion detection The security camera incorporated with AcuSense precisely captures the intruder entering the front yard. At the same time, the home owner receives a message on their smartphone and view the video feeds. With this verified alarm, action can be taken straight away. Hikvision AcuSense prevents problems before they escalate into would-be emergencies. The fully-integrated video surveillance makes it easy for owners to see and capture important activity with video alerts, live feeds and 24/7 digital video recording – all easily viewed from your Hik-Connect app. Hikvision AcuSense key features: False alarm reduction – Reduces false alarms triggered by inanimate objects to a minimum, vastly improves alarm efficiency and saving costs; Quick target search – More efficient and effective file searching based on human and vehicle classification, preventing security personnel from having to search through footage manually; Strobe light and audio alarm – Wards off potential intruders by combining siren with flashing light.
Hikvision USA Inc., a provider of security hardware equipment and software solutions, will showcase advanced technology that is specifically designed for small and medium-sized businesses (SMB) at the GSX show here Sept. 9-12. It is also launching the Hikvision Product Selector at GSX. “Deep learning, significant false alarm reduction, fire and temperature detection, and brilliant colour images in complete darkness are not the kinds of features normally included in video surveillance technology for SMB customers, but that is changing,” said Eric Chen, general manager, Hikvision USA. “At GSX 2019, Hikvision is excited to launch our Performance Thermal Series, ColorVu and AcuSense technologies, which for the first time makes high-end advanced technology available to SMBs and other budget-conscious end users.” Hikvision's AcuSense makes deep learning technology affordable for SMBs. AcuSense cameras precisely sense human and vehicle movement versus non-human objects such as rain, animals and leaves, providing effective intrusion detection and significant reduction in false alarms. High-performance sensor Hikvision makes it easy for partners to compare features so partners can choose the best product for projects” Hikvision ColorVu imaging technology provides vivid, full-colour, full-motion images and video around the clock, even in zero-light environments, by using a high-performance sensor, a large f1.0 aperture lens, and gentle supplemental lighting. Hikvision's Performance Series Thermal Cameras include deep learning and GPU-powered video content analysis for efficient perimeter defense, fire prevention, and predictive maintenance with best-in-class image quality at half the price of the Hikvision predecessor. Hikvision also announced the new Hikvision Product Selector, an online tool that simplifies and streamlines product search and selection for Hikvision dealers and distributors. "Hikvision has more than 200 SKU numbers in the IP camera category alone,” said Forest Liu, Hikvision senior director of product management and marketing. “We wanted to make it easy for our partners to see what all our cameras look like and quickly compare features so they can choose the best product for every project.” he added.
ABP Technology, a value-add specialty distributor for IP technology solutions, has obtained the exclusive rights to distribute AlarmReady™ in the United States. AlarmReady is the first universal alarm system video verification solution designed to frictionlessly attach to any IP video surveillance system. “AlarmReady is an exciting opportunity for system integrators to deliver a video verification solution – for any alarm system users may have – that enables higher situational awareness, faster emergency response, and fewer false alarms,” said ABPTech CEO Robert Messer. AlarmReady is a cloud-based solution designed for commercial buildings or higher-end homes. Its first delivery will be for MOBOTIX camera systems as a FREE beta feature included with MxLINQ™ – the mobile universal viewer, alert, and control tool for MOBOTIX surveillance system end users. Immediate video access ActivitySensor technology helps eliminate false alarms and AlarmReady can quickly discern which cameras to show As soon as an alarm is activated at any monitored location the solution provides immediate video verification to users and owners or, if configured, to a compatible monitoring center. AlarmReady sends users alerts directly via phone, tablet, or computer and can send a text message to subscribed users to make sure the alarm is not missed. Users will see the location of the alarm as well as have immediate video access to the cameras on site that shows activity at that time. “AlarmReady together with decentralised intelligent MOBOTIX cameras and MxLINQ Cloud Access provides the highest situational awareness in the market,” said Messer. MOBOTIX-patented ActivitySensor technology helps eliminate false alarms and AlarmReady can quickly discern which cameras to show. MxLINQ, a cloud access solution for MOBOTIX, enables the user to immediately view and forward video footage to law enforcement – including a live-link by SMS or email – to the affected location. Powerful cloud-based platform AlarmReady is a flexible and powerful cloud-based platform that can be integrated with professional monitoring systems “People are nervous in alarm situations and AlarmReady simplifies this process and guides end users directly to the cameras they need to see,” said Messer. “AlarmReady provides additional situational awareness, user-friendliness, and overall simplicity of the system. Primary design factors give the end user as seamless an experience as possible.” AlarmReady can help prevent further harm or damage by enabling users to take a variety of actions via the MOBOTIX system. For example, users can play dissuasive Audio Messages. If set-up by a system integrator, users may also have access to turning on lights, locking doors, closing gates, or any other features on their IoT/surveillance system right then and there. This makes AlarmReady a flexible and powerful cloud-based platform that can be integrated with professional monitoring systems, offering end users and businesses a unique hybrid solution. Take a closer look at this exciting feature at the upcoming MOBOTIX Global Partner Conference in October in Mainz, Germany and Americas Partner Summit in January 2020.
Johnson Controls will exhibit security technologies and platforms that are helping to advance the safety, comfort and intelligence of spaces in order to power the mission of its customers at Global Security Exchange (GSX) in Chicago from Sept. 8 through Sept. 12. In booth #703, Johnson Controls will showcase innovative technologies that work together to construct connected, intelligent facilities in an “Integrated Smart Buildings Command Center.” Attendees will have an inside look into Johnson Controls integrated security, building controls, and life safety offerings that help to create safer, smarter and more sustainable environments. Create smarter, more integrated buildings “As we help empower our customers to create smarter, more integrated buildings, it is important for us to exhibit our solutions in a connected environment instead of having siloed displays,” said Hank Monaco, vice president, marketing, Johnson Controls, Building Solutions North America. “At GSX, we have traditionally demonstrated our security, fire and life safety technologies, but we are excited to also layer in our additional capabilities in building controls and data-driven solutions to reinforce how critical they are to the equation of more secure and intelligent spaces.” Johnson Controls Digital Solutions group will be highlighting the following solutions that work at the nexus of data and business to gather insights that allow for smarter buildings, increased efficiencies and new business value. Assurance Services helps deliver preventative service insights to maintain high availability of security assets Enhancing life-safety standards Connected Converged Security (CCS), a SaaS-based platform that provides proactive, holistic, and smarter security solutions, CCS is a hardware agnostic software solution that enhances health and life-safety standards while providing measurable results and a basis for superior decision-making. As a result, customers can save on operational costs and hardware spend, and improve their security return on investment. Assurance Services and False Alarm Reduction Service (FARS), both offerings analyse data to increase safety, streamline operations and decrease costs through actionable insights into a facility’s space and security considerations. Assurance Services helps to deliver preventative service insights to maintain high availability and reliability of security assets. When problems are detected, a remote resolution team can automatically resolve issues in minutes, rather than days. FARS analyses and identifies alarm patterns to deliver to help reduce false alarms and their associated risks and costs. Identify false alarm triggers Athena Security sends authorities an alert, getting people to the scene faster with an up-to-speed video feed into what’s going onThe software leverages artificial intelligence and machine learning capabilities to identify false alarm triggers and help to stop the activities that trigger them. In addition, cutting-edge startups from Johnson Controls Open Innovation – a global innovation center in Tel Aviv, Israel launched to foster collaboration between the company, customers and the startups to deliver effective solutions worldwide – will be revealing emerging technologies, including: Indoor Robotics A smart robot that operates indoors after-hours to run security and inspection missions, follow up on alerts, detect leaks and fires, patrol the indoor space, learn the environment and respond to various anomalies detected. Weapons detection Athena Security offers a sophisticated AI-driven solution that utilises existing security cameras to work to detect dangerous objects, such as guns and knives, in real-time. The platform sends the authorities an alert, getting the right people to the scene faster with an up-to-speed video feed into what’s going on and where. Evolv Technology, a fully automated high-speed concealed weapons detection solution, integrates firearm and explosives detection with facial recognition for early detection of unauthorised concealed weapons or persons of interest.
At GSX 2019, SilverShield™ Safety & Information Systems will showcase their award-winning visitor and information management system (Booth #1594). The solution is an easy-to-use, cloud-based SAAS approach to security, with several different modules that provide a complete safety solution. “The SilverShield Visitor and Information Management System is the most effective way for users to vet and manage visitors for any size facility,” said Robin Baker, CTO, SilverShield. “We look forward to demonstrating the powerful software to GSX attendees this year.” The SilverShield Visitor Management System enables staffed or unstaffed visitor screening at all types of facilities – schools, medical facilities, or any type of business that screens visitors and maintains visitor records. This cloud-based (SAAS) multi-platform solution allows users to quickly screen a visitor’s credentials against custom watchlists and the national sex offender database, in near-real-time, to decide if the visitor should be welcomed or denied entry. If welcomed, your staff is notified of visitor and VIP arrivals. Register manually or by scanning a valid ID The Virtual Lockdown System alerts users to take immediate action to initiate their lockdown procedures If there is a threat identified at any entrance, the system allows the user to immediately send silent alerts to designated stakeholders via a two-way communication mode. When integrated with the SilverShield ID Badge System, the system can create temporary ID or permanent ID badges for staff, students, and vendors. For organisations with unstaffed entrances, the SilverShield Kiosk System allows visitors to register themselves – manually or by scanning a valid ID. The interactive Kiosk System will also notify staff of VIPs or unwelcome guests, increasing security and safety even in unmanned entry points. In the event of an emergency situation or unwanted guest, the system’s Incident Management module can alert local police, initiate a virtual lockdown, and produce mass emergency notifications via email, SMS/text, mobile and web push notifications. The Virtual Lockdown System alerts designated stakeholders via an audible siren sent to all users’ computers or mobile devices, to alert users to take immediate action to initiate their lockdown procedures. Event Management System The solution pre-screens guests, ensuring that unwanted guests are not invited to events or facility activities SilverShield’s HR & Safety Resource Center enables companies and schools alike to store their Security Plans in a secure Learning Management System (LMS) and share it along with supporting materials with staff and stakeholders. The system also encourages assessments to ensure comprehension of security protocols, procedures and plans. The solution’s Event Management System pre-screens guests against watchlists and the national sex offender database, ensuring that unwanted guests are not inadvertently invited to events or facility activities. The system will manage invitations and RSVPs and can issue parking and visitor passes to approved guests via email and SMS/text, helping to safeguard a safe and secure event.
Artificial intelligence allows machines to do jobs previously done by people. When it comes to security and surveillance, this technology allows cameras and control room equipment to identify a wide range of threats automatically and in real time across hundreds or even thousands of cameras – allowing security teams to take immediate action to protect people and assets. AI technology and surveillance solutions Artificial Intelligence technology built into surveillance solutions help organisations optimise their security Video surveillance cameras are the electronic eyes of any security operation. In the past, human supervision was needed to make sense of the images captured, and to assess whether certain events posed a security risk or not. With some organisations using hundreds or even thousands of cameras to protect their people and assets, manual review of footage is simply impossible – potentially leaving them vulnerable to security breaches. Advanced Artificial Intelligence technology built into surveillance solutions can help organisations overcome this challenge and optimise their security. This means cameras, control-room equipment and back-end infrastructure can now ‘learn’ about potential threats for themselves by recognising people, vehicles and even behaviours. Detection and prevention The manual interventions needed with traditional security systems mean that teams were frequently reacting to breaches that had already happened. Artificial Intelligence changes all this by recognising potential threats before they impact company’s people or assets – allowing security teams to react immediately to neutralise any potential threat. Artificial intelligence solutions can automatically trigger alerts when a person appears in a restricted area For example, artificial Intelligence solutions can automatically trigger alerts when a person appears in a restricted area, or when a vehicle with a blacklisted number plate enters a site. With alerts delivered in real time, teams can identify and react to security threats and protect people and assets more effectively. And because alerts are automated, potential threats are hardly missed or overlooked. How does artificial intelligence work? Artificial Intelligence systems become more intelligent over time, building databases of potential threats and reacting to new events accordingly. This allows systems to ‘think for themselves’ and to alert teams of any suspicious events or people who are caught on camera. Artificial intelligence technologies use advanced algorithms based on Deep Learning to distinguish between different kinds of security events and threats. Technologies incorporated into the Hikvision portfolio include: Facial recognition which allows law enforcement personnel to identify suspects and commercial teams to identify VIP customers in real time. Vehicle identification which can be used to identify vehicle number plates and recognise different types of vehicles (even down to make and model), or to trigger alerts when vehicles enter restricted areas. Perimeter protection which helps organisations to identify real threats by distinguishing people and vehicles from other moving objects and keeping false alarms to a minimum. Business intelligence which employs people counting, queue detection, and heat mapping technologies, so that organisations can enhance operational efficiency by making use of the data report. Increasing commercial success Artificial intelligence isn’t just useful for identifying security threats – although this is a key strength of the technology. It can also help organisations increase their competitiveness and commercial success. For example, VIP customers who opt to participate in special marketing promotions or other incentives can be identified so staff can provide the right kind of service at the right time. This gives organisations the opportunity to personalise the service experience, foster loyalty and maximise customer lifetime revenues. Artificial Intelligence can help organisations to better understand customers and meet their needs more effectively In the same way, artificial Intelligence can help organisations to better understand customers and meet their needs more effectively – leading to more commercial opportunities. One feature – called People Counting – allows stores and commercial centres to map footfall at peak times, ensuring that staffing is optimised to meet demand. At the same time, stores can see which areas of the building customers visit most and adjust their merchandising and product positioning accordingly to maximise the sales opportunities. Artificial intelligence at Hikvision Hikvision’s family of artificial intelligence products include the DeepinView network cameras and DeepinMind NVRs. The products help to tackle security with facial recognition; monitoring and counting of people; and recognition and detection of vehicles, to name a few. These features all depend on artificial intelligence technology to recognise, classify and respond to security threats. This article was written by Hikvision.
Across the country, law enforcement officers are finding it increasingly difficult to respond to the near overwhelming number of calls coming from security alarms. Police departments commonly define a false alarm as a call, which upon investigation, shows no evidence of criminal activity, such as broken windows, forced doors, items missing, or people injured. While false alarms bog down police, they can also negatively impact customers and integrators. End users can expect hefty fines for false alarm responses, and when these customers receive large bills from the city, many turn to installers, dealers, and even manufacturers expecting them to accept the responsibility and pay the bill. What first brought the issue of alarm verification to your attention? It is crucial to both see a situation and concurrently listen to any corresponding sounds to gain full insight I’ve been aware of the problem of false alarms for about 5 years. I believed audio capture, through microphone deployment, could be an active part of the solution when used as a second source for indicating ‘out of the norm’ activity and as an equal component with the video surveillance technology. In 2015, I found similarly minded security professionals when introduced to the Partnership for Priority Verified Alarm Response. After reading PPVAR’s paper on ‘Audio Verified Alarms Best Practices; [April 2015],’ I knew that the Partnership was on to something important. In our lives, two of the five senses we count on day-in and day-out are sight and sound. It is crucial to both see a situation and concurrently listen to any corresponding sounds to gain full insight. What is the false alarm rate? In 2016, the International Association of Chiefs of Police reported that over 98 percent of all alarm calls in the United States were false. This number is obviously staggering, and something we need to work towards correcting. Why did this issue resonate so strongly with you? When I first investigated this issue, I was sure that the security industry would have already recognised this and was acting to ensure improved alarm verification, preferably through a combination of audio and video technologies. However, I quickly saw that this was not the case, or even close to the norm. I have questioned the rationale behind the lack of adoption and found the deployment of audio is often hindered by the concern of privacy. I’ve spearheaded many initiatives to explain the monitoring policies surrounding audio As CEO of Louroe Electronics, I’ve spearheaded many initiatives to explain the monitoring policies surrounding audio. I’ve had to reassure many security personnel and customers how the law supports the use of audio in public places as long as there is no expectation of privacy. By dispelling fears with facts around deploying and implementing audio sensors, customers can confidently include audio in their surveillance systems and gain a more effective security solution. Who is affected by this? Truth be told, everyone from the end user to the manufacturer is affected by this issue. Not to mention the strain this puts on law enforcement who are tired of ‘wasting time’ and effort out in the field on these nuisance alerts. When an end user receives a bill for their false alarm, many of them will immediately blame the integrator and or the monitoring center for a faulty set up and management and expect the integrator to remedy the situation, including carry the burden of paying the fines. The integrator, on the other hand, will turn to the manufacturer, assuming faulty equipment and installation instructions; therefore, looking for reimbursement for the cost. What is the average false alarm fee? It depends on many factors, and especially your first responder assigned location for responseIt depends on many factors, and especially your first responder assigned location for response. According to the Urban Institute, fees generally range from $25-$100 for the first offense, rising as high as a few thousand dollars per false alarm if a location has a large number in a single year. What’s worse, in extreme cases, alarm systems may even be blacklisted by the police dispatch center if they have raised too many false alarms in the past. Why do you believe audio is the ideal technology for secondary source verification? Video surveillance has been the main option for security monitoring and alarm validation for decades, however industry professionals are realising that video alone is not enough. Video only tells half of the story, by adding audio capture, the responsible party gains a turnkey solution with the ability to gather additional evidence to verify alerts and expand overall awareness. In reality, audio’s range is greater than the field of view for a camera. Sound pickup is 360 degrees, capturing voices, gunshots, breaking glass, sirens, or other important details that a fixed camera many not see. How would a secondary source verification system work with audio? Using a video monitoring solution equipped with audio, the microphone will pick up the sounds at the time a visual alert or alarm is triggered. If embedded with classification analytics, the microphone will send alerts for specific detected sounds. The captured audio, and any notifications are immediately sent to the monitoring station, where trained personnel can listen to the sound clip, along with live audio and video from their station. When law enforcement receives a validated alarm, they can better prioritise the response From here, an informed decision can then be made about the validity of the alarm, along with what the current threat is at the location. If the alarm is in fact valid, the information is then passed along to the law enforcement within minutes. When law enforcement receives a validated alarm, they can better prioritise the response. It also provides more information in a forensic evaluation. Are there any additional resources you would suggest looking into? Yes, we would suggest looking into the following to see a few different perspectives on the matter: NSA Support For 2018 Model Ordinance For Alarm Management and False Alarm Reduction Partnership for Priority Verified Alarm Response Support for the Term “Verified Alarm” and Prioritising Verified Alarm Responses Urban Institute Opportunities for Police Cost Savings without Sacrificing Service Quality: Reducing False Alarms
It amazes me how in a few short years security systems have gone from simple, dumb cameras witnessing events to intelligent eyes, ears, speech and touch solutions that boost situational awareness far beyond human capabilities. It seems the only senses missing from the equation now are smell and taste. And who knows, someone might be working on those in a lab somewhere right now. But what’s really fascinating to me is how the Internet of Things (IoT) has opened a world of possibilities for transforming security technology into something new yet again. With IoT we’re able to push and pull nuggets of intelligence from sources we never considered before: environmental sensors, pressure plates, door lock timers and much more. It’s helped us break through the constraining mindset that security systems are strictly single-purpose. With interconnectivity at the core, we’re starting to imagine myriad ways to apply these tools to challenges outside the realm of security. Here are just a few examples. Flood management assistance Network camera adds another dimension and timeliness to flood management by helping responders investigate remotely As recent hurricanes and floods have shown, water damage can be devastating to a community. That’s why some municipalities are using their city surveillance cameras in conjunction with water sensor to proactively address the problem. Water sensors collect data from multiple sources such as rain gutters, sewer systems and pump stations, in order to monitor fluctuations in water levels and water quality. If an alert triggers, having a network camera in proximity to visually verify the situation helps responders determine the best course of action. For instance, if multiple water detection sensors trigger alerts simultaneously or sequentially over a large area it’s probably due to natural runoff from recent rainfall. But without eyes on the scene, how can you be sure? Network camera adds another dimension and timeliness to flood management by helping responders investigate and identify the cause of a trigger remotely. It might be a fire hydrant spewing water, a water main break or even a chemical spill. With video streaming live to the command center, staff can remotely inspect the area, determine the cause of the trigger and decide whether remediation is required, thus avoiding the expense of dispatching an investigative crew to a non-event. Some municipalities are using their city surveillance cameras in conjunction with water sensor to proactively address the problem Environmental control assistance Data centers house the lifeblood of a business so it’s no wonder why companies work hard to protect them. We’re all familiar with the integration of network cameras with access control systems to visually verify who is actually using the credentials. Network camera adds another dimension and timeliness to flood management by helping responders investigate and identify the cause of a trigger remotely But there’s another aspect to protecting data centers and that’s environment control. Data centers need to maintain optimum humidity and temperature for the racks of electronics. When environmental sensors in the facility detect out-of-norm ranges technicians can remotely command a network camera to zoom in on the gauges and help them determine whether remediation might be necessary. Coupling network cameras with other sensors in the data center can provide visual confirmation of other conditions as well. For instance, every time a data rack door-open-close sensor detects an event it can trigger the camera to pan to the location and stream video to security. Some data centers employ weight sensors at the doorway to weigh personnel and equipment as they enter the room and when they exit to ensure no additional hardware is being taken out of the facility or left inside without permission. Any discrepancy would trigger the camera to zoom in for a close-up of the individual’s face and send a visual alert and ID information to security. Roadway management and parking assistance Network cameras have long played a part in city-wide traffic management. Adding video analytics and integration with network sensors, makes those cameras that much smarter and versatile. They can detect cars driving in bike lanes or driving in the wrong direction and capture license plates of offenders. Their ability to detect anomalous traffic flow patterns can be integrated with car counting sensors, networked electronic road signs and traffic light systems to automatically redirect vehicles to alternate routes. They make great, intelligent parking lot attendants, too. Working in conjunction with weight sensors network cameras can count vehicles coming into and leaving a lot or garage and verify when the facility has reached capacity. License plate recognition and video analytics can be used to ascertain that a vehicle entering a reserved parking space doesn’t match the credentials and vehicle attributes in the database. With the addition of noise sensors and audio analytics, network cameras can improve roadway and parking facility safety by detecting and identifying specific sounds – breaking glass, car alarms, gun shots, and aggressive speech – and triggering a visual alert to first responders. Network cameras can improve roadway and parking facility safety by detecting and identifying specific sounds and triggering a visual alert to first responders Shopper experience assistance In the early days of online shopping, e-tailers designed their sites to replicate the in-store customer experience. In an ironic turn of events, today brick-and-mortar stores are trying to mirror the online shopping experience. To do so, they’re turning their security systems into adjunct sales assistance. With network video and audio system automation they can recognise and acknowledge loyal customers with personal greetings. Retailers are applying people counting video analytics to checkout activity to create rules-based consistency in customer service With heatmapping analytics they can measure how much time a customer spends in a specific department or observe how they walk through the aisles of the store. They can track shopping behaviors such as items looked at that made it into the cart or didn’t, or whether a customer actually checked out or left the merchandise behind. By capturing these shopping patterns and trends retailers can shape a more positive, more profitable customer shopping experience. For instance, integrating video analytics with point of sale systems and RFID sensors on merchandise tags can result in timely alerts to sales associates to recommend additional merchandise. This is a case of emulating how e-tailers let the customer know that other customers who bought X often also purchased items Y and Z. Or to avoid disappointing customers due to stock outages, retailers are linking weight sensors and video analytics to make sure their shelves are well-stocked and if not, quickly alert associates to what items need to be restocked. Capturing business intelligence Retailers are also using video cameras to monitor checkout queues and trigger automated announcements over the public-address system, closed system such as smartphones or other wireless communications devices that checkers are needed rather wait for a person to call for backup. IoT laid the groundwork for network security solutions to seamlessly integrate with other IP-based technologies, sensors and programs They’re applying people counting video analytics to checkout activity to create rules-based consistency in customer service. While retailers will always use their surveillance camera for loss prevention, they’re finding that integrating traditional technology in new ways can yield even bigger returns. Linking network video surveillance, video analytics, network communications system and sensors with point-of-sale systems and customer loyalty databases, retailers are capturing the business intelligence they need to get back in the game and make brick-and-mortar a greater overall experience than online shopping. A natural cross-over technology This trend towards integration has forever changed how organisations view their investment in security technology. The intelligence and versatility of a tool that can see, verify and analyse what’s happening in real-time is spurring users to tap its cross-over potential for a host of other tasks that could benefit from more astute situational awareness – everything from manufacturing and equipment maintenance to logistics, inventory control and beyond. IoT laid the groundwork for network security solutions to seamlessly integrate with other IP-based technologies, sensors and programs. How we capitalise on that connection is only limited by our imagination.
Nexkey says its mission is to disrupt the access control market and ‘change the way people experience access to physical places’. The startup is embracing the latest buzzword for access control – frictionless – while also enabling electronic access control for doors currently protected by mechanical locks. The system is simple with only three components – a controller, an electronic replacement lock core, and a smart phone app. The ‘controller’, a combined reader and access control panel, is used to connect to existing electric strikes, mag locks, electronic push bars and other hardware components at the door. It also communicates via Bluetooth with a smart phone credential. Users approach a door, choose the door they want to open in the app, and wait for the app to say ‘unlocked’. Replacing key cards and fobs with app Access rights are customised for each user, and doors can be unlocked remotely to allow a delivery guy or guest to enterThe electronic ‘core’ device can be switched out with existing mechanical lock cores to provide electronic access control in locks such as deadbolts, mortise locks, Euro-cylinders, levers and camlocks. It is compatible with 95 percent of mechanical locks, using a changeable tail piece to adapt to various configurations. The core communicates via Bluetooth with a smart phone credential that links to a cloud system. Users approaching a door open the app, tap the core, and wait for the app to say ‘unlocked’. A Nexkey goal is to ‘replace all keys, key cards and fobs with one app’. The Nexkey app recognises which ‘key’ goes to which door and reveals the right key as you approach. ‘Keys’ are created and access rights are assigned from a smart phone, using email addresses and phone numbers to verify identity. Temporary codes can be texted for one-time entrance for cleaning crews or contractors. Access rights are customised for each user, and doors can be unlocked remotely to allow a delivery guy or guest to enter the building. The Nexkey Portal provides a snapshot of system operation, who enters which door at what time, and logs that can be reviewed and downloaded for audit reports. Affordable access control systems for SMBs Nexkey is targeting the small- and medium-sized business (SMB) market, basically companies with 20 to 500 employees, which are looking for access control systems that are affordable and easier to manage. Nexkey is targeting the SMB market, which are looking for access control systems that are affordable and easier to manage Larger enterprises tend to want out-of-the-box integration with alarm systems and video, which Nexkey does not offer, so SMB is their “sweet spot,” says Eric Trabold, CEO. There is an API (application programming interface) that integrates with third-party applications. According to Nexkey’s customer surveys, 30 percent of customers say they bought Nexkey to have a simpler access control credential (a smart phone instead of a key, card or fob). Another 30 percent favour simplified management and quick access through the app. Some 17 percent like the ‘unified’ experience to manage shared, single and multiple workspaces using smartphone credentialing and a cloud-based system. Involving security dealers and integrators Nexkey announced a ‘dealer program’ at the recent ISC West trade show in Las Vegas, and interest was highIn the early days, Nexkey looked to work directly with businesses to foster communication and to gain understanding of how the product can best be deployed. Having gained that insight, the ‘next level’ is to engage security dealers and systems integrators to install the system, says Trabold. Nexkey announced a ‘dealer program’ at the recent ISC West trade show in Las Vegas, and interest was high. Trabold says 134 integrators/dealers sought to engage. In coming weeks, the company will be finalising that program, enhancing the dashboard to enable dealers to manage the system on behalf of their customers, for example. “We will be looking at how we can go from that amazing level of interest to being actively engaged with partners in the channel,” says Trabold. Using NPS to measure product quality Nexkey uses the Net Promoter Score (NPS) as a benchmark for how well the product is accepted in the marketplace. NPS measures the quality of a product by analysing how likely customers are to recommend it to a friend or colleague. As an example, Apple currently has an NPS of 65%. In comparison, Nexkey has achieved a score of 60 percent, and is looking to improve it even more. “A year from now, we want to get the same positive feedback from our dealer/integrator community,” says Trabold. “That’s the challenge, engaging with partners and scaling the business forward. We still have work to do.”
There are many new technologies at ISC West this year. There are also some tried-and-true solutions on display. More mature products have the benefit of being fully vetted and battle-tested, which may make them a more comfortable choice for security customers. I had a couple of discussions on Day 2 of the show about the advantages, and possible drawbacks, of new products. “To a security director, when you say ‘new,’ he translates that into ‘risk,’” says Bill Spence, VP of Sales, U.S., Canada and Western Europe for HID Global’s Lumidigm biometrics brand. “Anytime you say new, there is a probability of risk. The key is to educate. Education quantifies risk, and an educated customer can make an intelligent decision about risk versus reward.” “We have to take customers from where they are to help them understand new technologies,” says Spence. “We must give them a bridge to that understanding, and education is the bridge.” Lumidigm biometrics integrations An app provides graphics that take installers step-by-step through the installation process HID Global is incorporating Lumidigm biometrics into the new iClass SE RB25F fingerprint reader being highlighted at the show. Two-factor authentication can use either a card or mobile credential along with biometrics; there is no latency; and templates can be stored on a card. Another new offering at the HID Global booth is an augmented reality tool to simplify installation of newer systems that incorporate the more secure OSDP protocol. An app provides graphics that take installers step-by-step through the installation process. Also highlighted at the HID Global booth — and at the booths of turnstile manufacturers throughout the show — are embedded readers that provide tested and certified mobile access control for turnstiles. IClass SE technology is embedded in the iRox-T Turnstile Reader from Essex Electronics. Innovative security technologies There’s a delicate balance at any trade show between creating excitement about new products and educating customers to be comfortable with new technologies. There is some of both at ISC West 2019. In the future, hardware will be a delivery device, not the core of systems “We are on the cusp of change in the industry, and it’s closer than ever,” says Jennifer Doctor, Johnson Controls’ Senior Director, Project Management - Intrusion. “We will see the impact of promised technologies that will come from other industries, such as artificial intelligence. The very definition of security is changing. We are an industry that needs to be risk-averse, and we need to prove out the technology. There is innovation, but we just need to make sure technologies are what the market wants and expects.” “In the future, hardware will be a delivery device, not the core of systems, which will come from intelligence in the software and from services,” she adds. “The products we deliver will enable that.” Have 30 percent of service companies in the U.S. security market jumped into the cloud? PowerSeries Pro intrusion portfolio Johnson Controls is highlighting the commercial PowerSeries Pro intrusion portfolio, which features PowerG encrypted technology that enables wireless systems that are cyber-secure. The cloud is coming on strong, and one company finding success in cloud systems is Eagle Eye Networks, which has seen 93% compounded annual growth over the past three years. Economies of scale have enabled them to lower subscription prices by 35%, with an extra 10% decrease for customers that pay annually. Ken Francis, President of Eagle Eye Networks, says they are signing up 50 new dealers a month for the cloud video offering. Francis estimates that 30 percent of service companies in the U.S. security market have jumped into the cloud “It’s really heating up,” says Francis. “The general cloud is driving increases in the surveillance cloud.” Jumping to cloud Embracing the cloud and recurring monthly revenue (RMR) requires that dealers transform their businesses to ensure success. Francis says dealers should dedicate sales resources to cloud offerings rather than expect everyone to sell the cloud, and there should be a base commission plan on RMR services in lieu of upfront project fees. March Networks is also showing integration of video with the Shopify cloud-based point-of-sale (POS) system “Talk to professionals about your cash flow and understand how to capitalise on financing partners to ensure cash flow while investing in the RMR stream,” he adds. “And look for ways to reduce your costs to serve the customer base as your RMR increases.” For example, use of remote site diagnostics, configuration and support can avoid the need for expensive “truck rolls” that can undermine profitability. Francis estimates that 30 percent of service companies in the U.S. security market have jumped into the cloud. Alarm companies, which are accustomed to the RMR model, are generally ahead of the curve, while traditional security integrators are lagging. “It’s a requirement to change or die,” he notes. Insight hosted managed service Also, in the area of managed services, March Networks is highlighting its Insight hosted managed service that can provide instant information on video systems located at remote sites, including visibility into firmware versions, camera warranty information, and cybersecurity status of systems. The ability to dive deeply into system status empowers a new recurring revenue stream for integrators. Color-coded icons summarise system status and show pending issues and clicking on the icons provides detailed workflow information. The system can also be offered for smaller systems such as those at convenience stores and quick-serve restaurants. March Networks is also showing integration of video with the Shopify cloud-based point-of-sale (POS) system. The integration enables managers to evaluate POS information, especially anomalies, to determine possible employee theft and other shrinkage issues.
Recent technology advances – from the cloud to artificial intelligence, from mobile credentials to robotics – will have a high profile at the upcoming ISC West exhibition hall. Several of these technologies were recently designated by the Security Industry Association as the Top 8 security technologies for security and public safety. Some of them will also be a focus at the ISC West conference program, SIA Education@ISC, April 9-11 at the Sands Expo Center. This article will highlight some of those conference sessions. Topic: Cloud Systems and Video Surveillance as a Service (VSaaS) Managed Video Services are saving TD Bank $500K annually, April 9, 2:45 to 3:45 p.m. Why TD Bank decided to roll out a managed services solution, what it took to deploy and how the bank is saving an astounding $500,000 annually. IT 4.0 and Video Surveillance: A Guide to the New Terminology and What It Means to You and Your Customers, April 11, 1:15 to 2:15 p.m. How IT 4.0 can enhance or change video surveillance, and consequently deliver additional value to customers, including explanations of terms such as cloud data centers, personal clouds, the edge, IoT sensors and data analytics. One of the sessions to cover how IT 4.0 can enhance or change video surveillance, and consequently deliver additional value to customers Topic: Artificial Intelligence (AI) In Video and Other Systems The Challenges and Opportunities of AI in Physical Security, April 10, 3:45 to 4:45 p.m. Looking toward what the future may hold for AI in physical security; the challenges and opportunities the technology has created; and how participants can leverage AI and machine learning with existing customers to grow their business. Deep Learning Demystified: Next-Generation AI Applied to Video, April 11, 9:45 to 10:45 a.m. Dispelling the myths of the terms “deep learning” and “artificial intelligence,” and what the technologies can do in practical terms. Modern cameras find and identify faces and vehicles, analyse behavior and organise and control assets Neural Processing and Smart Cameras, April 9, 8:30 to 10 a.m. Deep learning-capable hardware is evolving at a frantic pace, and GPU and NPU (neural processing unit) co-processors are commonly embedded in cameras and video management systems. Modern cameras find and identify faces and vehicles, analyse behavior and organise and control assets. Analytics in the Video Central Station: Proper Deployment, Programming and Configuration to optimise operational and cost efficiencies, April 11, 3:45 to 4:45 p.m. How analytics plays a critical role in reducing alarm traffic in a central station environment, allowing them to save money and realise other operational and performance efficiencies. Topic: Robotics and Autonomous Devices Robotic Aerial Security – Growth Trends and Best Practices, April 10, 11 a.m. to noon The lion’s share of growth in the robotic aerial security sector will come from autonomous systems and changing FAA regulations will soon allow companies to monitor and secure remote facilities with no human guards present. Racing drones are difficult to detect as they do not use GPS or radio frequency signals to identify the location of other devices How to Adapt to Address Drone Security, April 11, 1:15 to 2:15 p.m. Drone industry professionals and a physical security design engineer will cover the realistic applications of drone systems and counter-drone solutions that can protect organisations and facilities. Next Generation Threat: Racing Drones, April 11, 2:30 to 3:30 p.m. Racing drones are difficult to detect as they do not use GPS or radio frequency signals to identify the location of other devices. This session will identify the potential risks these drones can pose to facilities, special events, and critical infrastructure. Establishing a Corporate Drone Program, April 10, 9:45 to 10:45 p.m. Is a corporate drone program an appropriate addition to an existing security program? How to understand and navigate the regulatory challenges and processes associated with starting up a commercial-use drone program. The Rise of Intelligence in Physical Security, April 11, 9:45 to 10:45 a.m. “Intelligence” incorporates a variety of subdomains from artificial intelligence to machine learning and contextual analysis. It is rapidly becoming a focus in the realm of IT security – and increasingly in the realm of physical security, too. Changing FAA regulations will soon allow companies to monitor and secure remote facilities with no human guards present Topic: Mobile Credentials Finding Their Place in Access Control How Biometrics Are Enabling the Convergence of Physical and Information Security, April 10, 1:45 to 2:45 p.m. At the center of convergence is one crucial building block: strong irrefutable identity powered by biometrics. Driving the Future: How Interoperability Standards in Access Control Can Enable Smart Building Success, April 9, 1:30 to 2:30 p.m. Growing user demand is driving new open platform approaches and the adoption of interoperability standards Growing user demand for unfettered and unlimited third-party integrations is now driving new open platform approaches and the adoption of interoperability standards. They are changing the dynamic of access control and its role within the smart building environment. Topic: Facial Biometrics in Professional Solutions How Biometrics Are Enabling the Convergence of Physical and Information Security, April 10, 1:45 to 2:45 p.m. Securing workstations, virtual desktops, turnstiles, front doors, mobile devices and more, biometric authentication is helping enterprises and governments worldwide to realise a more secure future. Topic: Voice Control in the Smart Home Environment Delivering the Smart Home of the Future, April 11, 3:45 to 4:45 p.m. With the proliferation of connected smart devices, including voice control devices, consumers have a growing array of options for defining what their Smart Home experience could be.
Four networked MxPro 5 fire panels from global systems provider, Advanced, are now protecting one of Serbia’s most prestigious higher education facilities. The project at the University of Belgrade’s School of Electrical Engineering, involved installing a fire system to reliably protect lives and property while respecting the value and authenticity of its 1920s features. This meant overcoming various problems presented by outdated construction methods, inaccessible areas and high ceilings. 4-loop and 1-loop MxPro 5 fire panels Advanced’s partner in Serbia, TVI Ltd, was responsible for the design, installation, commissioning of the project Thanks to their performance, quality and ease of use, a network of three of Advanced’s 4-loop and one of its 1-loop MxPro 5 fire panels, including over 1000 Argus detectors, were chose to protect the entirety of this top educational and scientific institution, including the facilities of Civil Design, Mechanical and Electrical Engineering. Advanced’s local partner in Serbia, TVI Ltd, was responsible for the design, installation and commissioning of the project. Electrical Engineer, Radomir Kerkez, at TVI Ltd, said, “The flexibility of Advanced’s fire panels to adapt to sites both large and small is what makes us choose them time and time again. Advanced products make even the most complex installation challenges straightforward and we can always rely on them to deliver complete protection.” Multiprotocol fire system solution MxPro 5 is a renowned multiprotocol fire system solution and was recently certified to the EN 54 standard by FM (Factory Mutual). It offers customers a choice of two panel ranges, four detector protocols and a completely open installer network, backed up by free training and support. MxPro panels can be used in single-loop, single-panel format or easily configured into high-speed, multi-loop networks of up to 200 nodes covering huge areas. MxPro’s legendary ease of installation and configuration plus wide peripheral range, make it customisable to almost any application. Building fire safety Our fire systems offer many ways to meet the challenges of protecting a building’s heritage"Vladimir Zrnic, Advanced’s Regional Sales Manager for Southern Europe, said, “Our fire systems offer many ways to meet the challenges of protecting a building’s heritage features while providing robust and reliable fire protection. It is great to see that potential put into practice in yet another successful and prestigious site.” Advanced, owned by FTSE 100 company - Halma PLC, has a long history of protecting some of Europe’s most notable and prestigious buildings, including Athens’ Stavros Niarchos Foundation Cultural Centre, Istanbul’s Hagia Sophia and Sofia’s Sofia University. Intelligent fire systems firm Advanced is a globally renowned company in the development and manufacture of intelligent fire systems. The legendary performance, quality and ease-of-use of its products see Advanced specified in locations all over the world, from single-panel installations to large, multi-site networks. Advanced’s products include complete fire detection systems, multi-protocol fire panels, extinguishing control, fire paging and false alarm management systems.
Amthal Fire & Security has installed a bespoke designed Keyzapp management system at its head offices, to ensure the safekeeping and accountability of client keys at all times. Electronic Fire and security company Amthal required a system to improve key management processes, especially as the business has seen significant growth with an increased number of customer keys being kept on site for property protection, maintenance and monitoring services. Audit control capability for key transactions Keyzapp was selected due to its flexible design. This enabled Amthal to create a system that was easy for authorised engineers to operate, whilst management could rely on audit control capability for all key transactions, without the need for a dedicated member of staff 24/7 manually issuing and recording them. It’s really automated our complete process and has proven to save the engineering team valuable time and resource" Says Simon Kendall, Amthal Supply Chain Leader: “Amthal has a growing network of dedicated engineers that work across the country, with varying access requirements for customer’s keys that are all kept at Amthal offices. Completing manual audits for keys taken had become increasingly time consuming to ensure awareness of allocations and traceability. “The implementation of Keyzapp’s system has made such a difference. It’s really automated our complete process and has proven to save the engineering team valuable time and resource, which they can dedicate to better serving our customers. It runs itself in the background and if there is an issue, it can be resolved quickly and efficiently.” Control to key access with smart credentials Keyzapp’s simple management solutions are designed using latest technology to decrease downtime and improve work efficiencies. The ability to further add control to key access with smart credentials and audit capability ensures full visibility of keys at any time. Tim Hill, Keyzapp Director added: “What Amthal demonstrates is the importance of attention to key control. We worked with the team to tailor our system around the business requirements for asset management, including allowing 24 / 7 access with no need for dedicated staff issuing keys. “The management side has also been scaled around ensuring instant traceability to ensure growing number of keys held on site are accounted for at all times. It’s great to see it’s made such a positive impact on a leading fire and security specialist, who prides itself on ‘protecting what’s precious,’ which includes its key customer assets!” Traceability and visibility for valuable equipment Our engineers find it simple to use, and we’ve even recorded improved site attendance times" So impressed with Keyzapp, Amthal is now working on a bespoke system to manage the specialist loan equipment being booked in and out of its office stores and warehouse, to reflect the same level of traceability and visibility for valuable equipment. Jamie Allam, Commercial Director Amthal Fire & Security concluded: “Keyzapp had an instant impact on the whole team, with improved time and operational savings. Our engineers find it simple to use, and we’ve even recorded improved site attendance times. Plus the management capability is great from our perspective to help towards the efficient, operational running of our business.” User needs for security safety and convenience Independently owned, Amthal Fire & Security is dedicated to satisfying end user needs for security safety and convenience offering design, installation, service and remote monitoring of advanced electronic fire & security solutions, including intruder, Fire, Access and CCTV systems. Amthal Fire & Security is accredited by the Security Systems and Alarm Inspection Board (SSAIB) United Kingdom Accreditation Services (UKAS) and British Approvals for Fire Equipment (BAFE.)
Your Homes Newcastle (YHN) manages more than 26,000 properties on behalf of Newcastle City Council. They are piloting an innovative fire detection system in partnership with OpenView Security Solutions, the UK’s largest privately-owned independent security company and a national supplier of fire, electrical and mechanical services to the public and private housing sector. MOBOTIX thermal imaging cameras have been installed in 3 multi-storey blocks across the city to continually monitor temperatures in the buildings’ bin chute rooms. The thermal cameras will send an alarm to OpenView’s central control centre and the fire service immediately if an unexpected heat pattern is detected. The early detection system provided by the OpenView now means that residents can be reassured of much faster response times from the fire service in the event of an incident, minimising the potential impact on occupants and their properties, so that they and their homes are far safer as a result. Risks and Challenges Ensuring safety of residents through early detection and prevention of potential fires To be able to react quickly to verify a fire situation Alerting the fire service within seconds of a potential fire so they can respond rapidly Keeping residents safe and minimising damage to property in the event of a fire The risk to lives and property caused by rapid spread of a fire in high-density apartment blocks Solution provided by MOBOTIX and OpenView MOBOTIX M16 thermal cameras installed in bin chute rooms of 3 YHN multi-storey blocks Thermal technology continuously monitors temperature, triggering an alarm if an unexpected heat pattern is detected Operators in OpenView’s central control room assess and monitor the situation Fire service instantly alerted ready for rapid response MOBOTIX cameras integrated into existing infrastructure with no disruption to residents Potential risk to lives and property minimised through early fire detection Installation of thermal imaging cameras YHN has installed thermal imaging cameras in 3 of its 45 multi-storey blocks across the cityYour Homes Newcastle (YHN) manages community and public housing on behalf of Newcastle City Council. Set up in 2004, the organisation oversees more than 26,000 properties for the council. With fire safety in tower blocks having been in the spotlight since the Grenfell Tower tragedy in 2017, YHN took the decision to pilot an innovative fire detection system. In a trial partnership with OpenView Security Solutions, the UK’s largest privately-owned independent security company and a national supplier of fire, electrical and mechanical services to the public and private housing sectors, YHN has installed thermal imaging cameras in 3 of its 45 multi-storey blocks across the city. “The tragic events at Grenfell Tower have undoubtedly put fire safety in multi-storey blocks under a microscope, but we have been trialling new measures in our multi-storey properties for some time,” says David Langhorne, YHN’s Assets and Development Director. ONVIF compliant thermal cameras OpenView Security designed and installed an early fire detection system using MOBOTIX dual M16 thermal cameras, featuring one thermal and one optical sensor. MOBOTIX thermal sensors measure minute differences in mid-wavelength infrared radiation emitted from an object or body based on its temperature, allowing them to pick up temperature differences of 0.05 of a degree within a temperature range of -40 to +550 degrees Celsius. The ONVIF compliant MOBOTIX cameras contain a powerful CPU that can deliver up to 3 video streams simultaneously The ONVIF compliant MOBOTIX cameras contain a powerful CPU that can deliver up to 3 video streams simultaneously and fulfil the H.264/ONVIF standard, making it easy to combine them with other systems to create unique solutions to real-world problems. By integrating the cameras into YHN’s existing infrastructure, which uses OpenView installed equipment, it was possible to implement the new system without any disruption to residents. Alerts central control room in case of fire Operators are able to monitor images from the thermal lens to pinpoint the exact location of hotspotsThe MOBOTIX M16 cameras were installed in bin chute rooms, where they continually monitor the temperature, sending an alert to the OpenView’s central control room instantly if an unexpected heat pattern is detected. Operators are then able to monitor images from the thermal lens to pinpoint the exact location of hotspots, such as smouldering fires, as well verify the situation via a live feed from the optical lens. An alarm is also raised with the fire service within seconds of a potential fire, making them ready to respond rapidly to a potential emergency situation. According to Andy Ward, Sales Director of OpenView Security Solutions, the innovative fire protection solution enables housing providers to ensure a safer environment for residents and minimise the incidence of false alarms: “It now forms part of our expanding portfolio of fire and life safety solutions, which is one of the fastest growing areas of our business, and consolidates our leading position in the public and private housing sectors.” Faster response times from fire service The early detection system provided by the OpenView now means that residents can be reassured of much faster response times from the fire service in the event of an incident, minimising the potential impact on occupants and their properties, ensuring that they and their homes are far safer as a result. We have wet and dry risers, central alarm systems, smoke alarm activated bin chute fire dampers and bin room sprinklers"“This trial system is one of many fire safety measures currently in place in the blocks we manage across the city. We also have wet and dry risers, central alarm systems, smoke alarm activated bin chute fire dampers and bin room sprinklers,” Langhorne explains. “We pride ourselves on being innovative, so it was an easy decision for us to test something that had not yet been adopted elsewhere,” he adds. Meeting requirements of integrator and end-users Frank Graham, MOBOTIX Regional Sales Manager UK & Benelux, said of the partnership with YHN and OpenView: “We are very happy to be working so closely with both YHN and OpenView in the development and provision of an innovative solution for such a serious issue. “MOBOTIX cameras have inbuilt intelligence to meet all the requirements of integrator and end-users alike and we look forward to a longstanding and fruitful partnership with both organisations moving forward.”
Faced with a number of security challenges and planned future expansion, a major airport decided it was time to implement a scalable security surveillance solution. Let’s take a look at how to manage such a scenario to ensure the selected solution provides scalability for growth. With the existing proprietary solution at the airport locked down to one manufacturer and littered with issues resulting in high maintenance and expansion costs, a new solution was required that would allow the airport to scale its surveillance solution in line with future expansion plans. Difficult in identifying people The low-resolution analogue cameras made it difficult to identify people during incidents Not only was the existing surveillance solution analogue and proprietary, it wasn’t intuitive and was difficult for operators to use. There were several ‘satellite’ security installations scattered in the various terminal buildings that weren’t viewable in the centralised Control Room which meant extra operators were required. The low-resolution analogue cameras made it difficult to identify people during incidents and coupled with the lack of video coverage, it gave operators poor situational awareness. Reviewing past events with the existing VMS was difficult as playback wasn’t synchronised and, without bookmarks, it was time-consuming to find important events. The combination of multiple terminal buildings and the Centralised Analogue Architecture resulted in bottlenecks and latency issues as all processing must pass through the centralised server. There was also no redundancy so if there was any failure in the system, the Control Room would no longer have the capability to view live or recorded video. Additionally, as the system was locked down to one manufacturer and the whole system had to be hardwired to the centralised server, there were very expensive expansion costs. Addressing security and scalability concerns New NVRs were specified to cope with the increase in camera streams and an extra NVR for redundancy and failoverThe required solution had multiple requirements to ensure that the existing issues were resolved and that the solution could scale with the planned expansion. With expansion planned to facilitate growing passenger numbers, an open IP based solution was specified to replace the existing analogue solution to improve situational awareness, provide scalability and integrate with a number of other systems operating in the airport. The architecture needed to limit bottlenecks, reduce latency issues, provide redundancy advantages and be scalable to allow for multiple new terminal buildings to be connected with ease. New HD cameras were specified to improve image quality and coverage, with a Video Wall required in order to view and manage the increase in video streams in the centralised Control Room. New large capacity NVRs were also specified to cope with the increase in camera streams and an extra NVR for redundancy and failover. Distributed Architecture reduces data bottlenecks A solution with Distributed Architecture was chosen as it solved multiple issues with the existing solution and facilitated future expansion without the need for a centralised server. Distributed Architecture allows data to be kept close to where it is produced or needed. When cameras, surveillance workstations, NVRs, alarm servers, integration gateways, all participate in a Distributed Architecture, data bottlenecks are minimised as all processing doesn’t need to pass through a centralised server. Distributed Architecture provides a truly unlimited and scalable solution that can easily accommodate the largest airports in the world. Enhancing situational awareness Distributed Architecture enables future expansion as it can support thousands of cameras, workstations and NVRsDistributed Architecture minimised the existing bottlenecks, reduced latency, and provided higher availability and faster access to data. It also allowed all ‘satellite’ security installations to be viewed in the centralised Control Room enhancing situational awareness. New HD cameras were installed and due to the scalability of Distributed Architecture, future cameras can easily be connected when needed. Furthermore, the scalability of Distributed Architecture enabled the airport to build new terminal buildings and connect with ease to the security solution when ready. Distributed Architecture enables planned future expansion as it can support thousands of cameras, workstations and NVRs, dramatically reducing the Total Cost of Ownership (TCO). The scalability of Distributed Architecture allows the airport to continue with planned expansion and add a single camera/NVR or a whole new terminal when needed.
Based in Muscat, Oman, the Oman Electricity Transmission Company (OETC) owns and operates the main electricity transmission network, transferring electricity from generating stations to distribution load centres in all governorates of the Sultanate of Oman. Asset and public protection Protecting the company’s assets while ensuring the safety of the public is central to ensuring business continuity for OETC and reliable distribution of electricity to over 4.6 million people. With 90 grid stations in remote locations, identifying and responding to unauthorised intrusions in a timely way was challenging. OETC required a robust perimeter security system to deter intruders, manage risk, and protect the public “It can take up to an hour to reach some of our sites after an alarm is triggered. By then it’s too late, the intruder is gone,” says ESC Gulf Project Lead. Members of the public were also entering the sites to have picnics, unwittingly risking injury or even death. After a fatality when someone interfered with an electricity transformer, it was clear the OETC required a robust perimeter security system to deter intruders, manage risk, and protect the public from harm. Monitored pulse fencing solution The Gallagher solution OETC work in partnership with an established local consultant ESC Gulf who provide a wide range of services including design, tender evaluation and project implementation support. During tender submission stages, security contractors Majees Technical Services and Mustafa Sultan Enterprises, proposed a Gallagher Security monitored pulse fencing solution to protect OETC’s remote sites. Upon contract award the certified contractors installed the system, while Gallagher provided support and oversight of the installation and commissioning works. Using Gallagher’s effective and reliable fencing solution, perimeter breach attempts are deterred by an energised pulse, delivering a short but safe shock. The monitored wires detect unauthorised entry or exit and trigger instant alerts. Gallagher Z20 Disturbance Sensor Gallagher Z20 Disturbance Sensor heightens perimeter security by ensuring continuous monitoring and motion detection The Gallagher Z20 Disturbance Sensor in use at the gate heightens perimeter security by ensuring continuous monitoring and detection of vibration or movement of the gate when it is closed, and the system is in an armed state. Gallagher delivers robust perimeter security systems suited to the most rigorous requirements of high security sites. The ability of Gallagher technology to easily integrate with CCTV cameras, automated lighting and a remote monitoring system, further ensures a safe and secure environment. A world class solution, Gallagher perimeter products are designed to comply with international safety and electromagnetic compatibility standards. These standards set out the safety requirements for the design, installation, and operation of pulse fencing and associated equipment. Gallagher perimeter control solutions Saving money while keeping people safe Gallagher perimeter control solutions are now under construction or completed at 70 of the remote grid station sites – including over 25 kilometres of monitored pulse fencing. Unauthorised entry to these sites has been reduced to zero. OETC now has peace of mind that assets at its remote sites are protected, while being secure from unauthorised access – ultimately keeping people safe from harm. Gallagher’s accurate and responsive security monitoring systems have also resulted in significant cost savings and business efficiencies for OETC. “OETC were employing up to six guards on each grid station at a significant cost,” says ESC Gulf Project Lead. “With a fully monitored solution, the number of guards has been reduced and they have been redeployed on other tasks”. Gallagher security solutions are successfully supporting OETC’s mission to transmit and dispatch electricity safely, reliably, securely and economically. ESC’s Gulf Project Lead concludes “Gallagher provides a great amount of support to all stakeholders and both OETC and ESC Gulf are very pleased with the outcome of this project.”
Resort World Casino New York City, (RWNYC) is the only legalised gaming casino in New York City. Its location near JFK International Airport meets New York State gaming regulations regarding geographical requirements, in order to protect visitors, patrons, and the casino’s assets. With approximately 400 million dollars channeled through its facility each week, the casino’s concerns include security across multiple points of entry, vendor offices, cashier cages, count room areas, and high limit rooms. The casino has an average of 15,000 guests per day, approximately 1,000 employees and 6,500 parking spaces. The requirement to accurately monitor and protect Resort World’s guests, facility, and personnel, demanded a state-of-the-art solution that could meet its complex security needs. Comprehensive security and surveillance program Gallagher worked closely with Resort World to understand their unique challenges In order to create and maintain a safe and secure environment for all, Gallagher worked closely with Resort World to understand their unique challenges. A comprehensive security and surveillance program were implemented to seamlessly integrate people, processes, and technology. This program included: Integration with iTrak System, providing up-to-date information on personnel and incident reports from all departments. Synectics VMS Integration (with more than 2,000 HD cameras), to control doors, acknowledge alarms, link cameras to alarms, and alter the mood of the monitor room by changing the color of the lighting. If an alarm is activated the monitor room lighting turns red. Open Process Control Integration, to automatically generate VMS alerts. These alerts convert to a WAV (audio) file that announces the location of the alert and then directs cameras to the specific area of interest. Interface and automatic export of the Employee Dining Buffet record to payroll weekly. Scalable security solution Director of Surveillance at Resort World New York City, Jason Arnett, and his team have completed the Gallagher Access Technician Training Course and are qualified as first responders. A+ Technology & Security in Bay Shore, New York is Gallagher’s Certified Channel Partner and service provider for RWNY. “Security of the property is key to the success of our business,” says Jason. “Having a system that is capable of numerous customisations, while being scalable to the constant demand for growth, proves it is an all-around solid security system for our environment.” Customer inspired Resort World Casino New York City identified a need for a solution that would disable employee access cards at the end of their shift. Employees were required to pass through a security checkpoint at the start of their day to reactivate their access card. To streamline this process, Resort World selected Gallagher’s Action on Access integration. Jason explains, “This significantly enhanced the security of the property by taking fear out of the equation.” Gallagher Action on Access integration ID badges are no longer active while off property, activation of the ID is done in the presence of security ID badges are no longer active while off property, activation of the ID is done in the presence of security, meaning unauthorised access to the property due to a lost ID badge is no longer a concern. Additionally, in the event of an emergency, a report can be run producing an accurate account of who is in the building. Lastly, it requires staff to enter and exit the property though one particular entrance, limiting the possibility of internal theft. Ultimately, Action on Access delivers a two-fold protection plan. Cardholder selection is regulated by the state to ensure that no individual has full capability to create a complete cardholder credential or select access for the cardholder. In order to maintain compliance with state regulations, RWNYC utilises features included with Gallagher Command Centre such as dual access point authorisation, interlocks, and security alarms tied-in with output to control lights, as well as additional device notifications. Authorised and secure access control In order to provide enhanced protection and authorised access control, several mantraps were positioned in critical areas of the facility. These mantraps allow RWNYC staff to know who is on duty. This step, in conjunction with Action on Access, provides a significant safety measure as it allows for the enabling and disabling of card access with time restraints, in the event a card is lost or compromised.The Gallagher system is fully customisable to meet and exceed gaming regulations for this property" “With Gallagher’s latest software update, we’ve been creating more customised views for our staff to better monitor particular areas,” says Jason. Email alert notifications are used to inform Player Development that an invited guest is entering the private gaming space, allowing a greeter to welcome them and provide best in class customer service. Gallagher security system Gallagher’s security solution affords RWNYC a reduction of five to eight hours of labor per week by utilising Command Centre’s reporting and auditing capabilities. “The Gallagher system is fully customisable to meet and exceed gaming regulations for this property. It is modular and can be divided into multi-tenant features. Gallagher’s functionality and flexibility are only limited by your imagination,” Jason summarised. Gallagher Command Centre is at the center of Resort World Casino New York City’s thorough and complex security program, helping protect their world class entertainment facility by safeguarding physical property, minimising risk, and reducing operational costs.
Round table discussion
The new school year is a good time to reflect on the role of security in protecting our schools. From video to access control to some newer technologies, our Expert Panel Roundtable found plenty to talk about when we asked this week’s question: How does security technology make our schools safer?
The ability to treat patients in a secure environment is a base requirement of hospitals and other healthcare facilities. Whether facilities are large or small, security challenges abound, including perimeter security, access control of sensitive areas, video surveillance, and even a long list of cyber-risks. We asked this week’s Expert Panel Roundtable: What are the security challenges of hospitals and the healthcare industry?
Our Expert Panel is an opinionated group on a wide variety of topics, and we are dedicated to providing a useful and flexible forum to share those opinions. This week, our panelists address a range of opinions about several self-selected topics, culled from the large number of Expert Panelist responses we have collected in the last year. In this Expert Panel Roundtable article, we will share these varied and insightful responses to ensure they are not lost to posterity!
Security alarm systems: Manufacturers & Suppliers
- DSC Security alarm systems
- Vanderbilt Security alarm systems
- LifeSafety Power Security alarm systems
- TruPortal Security alarm systems
- RISCO Group Security alarm systems
- Bosch Security alarm systems
- Climax Technology Security alarm systems
- Optex Security alarm systems
- Visonic Security alarm systems
- Alpro Security alarm systems
- Nedap AEOS Security alarm systems