Security alarm systems
TRISAT, a British company specialising in the protection of people and assets, launches the B L AID+ Ballistic Advanced Incident Defence System. The wearable first aid and trauma pack helps to mitigate the risks to citizen first responders from shootings, stabbings and blast shrapnel. The B L AID+ pack is accompanied by a comprehensive practical led course and blended e-learning to provide essential advice on how to stay safe and administer treatment. Catastrophic trauma kit Tremaine Kent, Di...
Miotta, formerly Mivatek, has unveiled its newest “Smarter Premises as a Service,” allowing global service providers to offer turnkey, RMR-based, smart home, enterprise, and care protection services. Miotta SPaaS multi-cloud software The new Miotta Smarter Premises as a Service, or SPaaS, relies on Miotta’s advanced mobile-cloud software The new Miotta Smarter Premises as a Service, or SPaaS, relies on Miotta’s advanced mobile-cloud software. Using this specialised sof...
Nexkey says its mission is to disrupt the access control market and ‘change the way people experience access to physical places’. The startup is embracing the latest buzzword for access control – frictionless – while also enabling electronic access control for doors currently protected by mechanical locks. The system is simple with only three components – a controller, an electronic replacement lock core, and a smart phone app. The ‘controller’, a combi...
Prysmian Group, pioneer in the energy and telecom cable systems industry, presents its latest innovations for high-value electrical assets monitoring systems at the Grid Asset Management conference that is taking place in London on May 14 to 16. More specifically Prysmian’s presence at the conference will be centred around PRY-CAM, the Group’s breakthrough technology for condition assessment and asset management of electrical systems and equipment from 3 kV to 600 kV. Artificial in...
After a busy three days of business exchanges in Mumbai, the 2019 edition of Secutech India was hailed as a success, with many participants commending the new smart home zone as a welcome addition to the show. A consensus was also reached on the effectiveness of the fair’s fringe events, which updated the market on smart city infrastructure and security technology. Travelling from the subcontinent and beyond, more than 20,000 security industry professionals visited the fair from 25 –...
People and vehicle access control specialist Nortech has launched its NanoQuest, a secure, single door self-contained access control system. This proximity card reader/access controller combination is small, powerful and supports up to 500 users. The NanoQuest is a compact standalone proximity card reader and access controller that is easy to install and operate, and houses both the access control electronics and the 125kHz proximity reader. Its slender and elegant compact design suits most arc...
Hikvision, the supplier of innovative security products and solutions, launches the latest generation Turbo HD Series - Turbo HD X, which is a complete system to help stopping intruders in real-time, and avoiding damage and loss of property. The Hikvision Turbo HD X series of cameras has a built-in detector that captures infrared light emitted by human bodies, distinguishing it from other visual ‘noise’. Once the camera detects a potential intruder, its built-in siren flashes red and blue light and a loud sound with the aim of frightening the intruder away. Change perimeter protection Users can also receive alarm information remotely, via an application on their mobile devices The Turbo HD X series can support a broad range of perimeter protection and security system processes for in-process warning, and evidence collection after an event. It enables transformation of the traditional monitoring and post-event investigation approach, and helps to change perimeter protection from passive monitoring to active deterrence in order to protect people and assets. It can be used in warehouses, residences, jewellery stores and more. More importantly, the Turbo HD X is a complete and unified system, featuring front-end devices linking to back-end devices and a remote application. As the front-end alarm sends a warning to potential intruders, the system also triggers an alarm at the back-end, to notify security personnel. Users can also receive alarm information remotely, via an application on their mobile devices. False-alarm reduction technology Turbo HD X cameras can also be integrated with Hikvision’s cutting-edge AcuSense DVRs. The intelligent false-alarm reduction technology within these DVRs will disregard irrelevant movements picked up by the camera – such as rain, leaves and animals – and instead focus exclusively on human or vehicle movement. Together, this integrated solution dramatically reduces the number of false alarms, and ensures security staff focus on actual targets for greater efficiency. The last six years of Turbo HD products have delivered a wealth of innovations to the market All of this builds on the impressive functionality that has been delivered by Hikvision’s Turbo HD DVRs and cameras since their launch in 2013. In addition to impressive HD image clarity, the last six years of Turbo HD products have delivered a wealth of innovations to the market, including super-efficient bandwidth and storage usage and ultra-low-light video recording – all helping customers to enhance their security and perimeter protection. Video surveillance records Frank Zhang, the President of the International Product and Solution Center at Hikvision says, “Once again, we are bringing fresh ideas and new possibilities to the industry. Usually, video surveillance records are only searched for evidence after someone has suffered the consequences of an intrusion.” “However, criminals may give up further actions if they believe their behaviour has been detected. By stopping intruders in their tracks, the Hikvision Turbo HD X can help our customers to avoid costly damage and loss of property.”
Resideo Technologies, Inc. announces details of its Resideo Premier Security Dealer Program for top professional security and smart home dealers. The new loyalty program will help dealers expand their offerings in the security and smart home markets, while driving value for homeowners. Building on its commitment to the professional channel and drawing from nearly 30 years of successful loyalty programs, the Resideo Premier Security Dealer Program will provide sales and marketing support, training and financial incentives, along with the essential tools and enhanced products that dealers need to differentiate in today’s competitive market. The new program is led by industry veteran Quentin Gunther, who spent more than 20 years as a security dealer, and was designed with input from top security dealers. The program will help Resideo Premier Security Dealers deliver an exceptional smart home experience for homeowners. The program will help Resideo Premier Security Dealers deliver an exceptional smart home experience Navigating smart home technology “We continue to focus on the pro channel and believe security dealers in our program will be best positioned to help homeowners navigate smart home technology, especially as consumers are increasingly looking for professionals to ease the installation process,” said Alice DeBiasio, vice president and general manager, Residential Pro Security, Resideo. “We’ve carefully designed a program that combines some of the features from our previous program that dealers have asked for, along with new tools and resources to help them expand their businesses, while providing greater value to consumers who rely on their expertise to help keep their families safe and secure.” Remote system control “Preventia is a high growth organisation and we’re always looking for the best solutions for our customers to fuel that growth. What attracted us to the Resideo Premier Security Dealer Program was the focus around the growth opportunity across the security and smart home market. With the Resideo brand, it’s even more clear that the focus is on providing customers with a phenomenal experience,” said Aaron Whitaker, founder of Preventia Security in Columbia, Tennessee. Our core customer is the busy mom or dad that needs control of their system from anywhere, anytime" “Our core customer is the busy mom or dad that needs control of their system from anywhere, anytime and becoming a Resideo Premier Security Dealer increases our ability to deliver these solutions. We’re excited about the marketing support from Resideo to establish our brand in the market. We look forward to growing together with Resideo.” Dealer Resource Zone At the centre of the new program is a dedicated portal for dealers – Dealer Resource Zone – that will serve as a one-stop-shop for program details and allows dealers to stay informed on their account status, program participation and progress towards sales goals. Participating dealers will have access to a dedicated phone line for both technical and program support. Key financial rewards include a cooperative advertising program, rebate rewards and product discounts. Key drivers of the program include: Lead Generation – The program delivers key tools to help drive new sales opportunities, including social media content for customer engagement, an ecommerce application for online sales, co-op funding for developing marketing campaigns, and an automated system with streamlined co-op claim process. Sales/Dealer Engagement – The Dealer Development Group (DDG) provides support with business planning, sales growth strategies and sales skills. The technical team will host dedicated training sessions, and program marketing will assist with promotional materials. Networking – The program offers networking opportunities for dealers to exchange ideas and share knowledge and best practices. In addition to the annual CONNECT event, Resideo will host regional events and webinars for participating dealers. Connected Solutions – Dedicated technical and sales training provides members with tools and knowledge to successfully deliver the smart home experience. Since its initial launch, the Resideo Premier Dealer Program has welcomed more than 75 industry dealers to the program. Dealers are selected by Resideo to join the program, and they are required to complete certification and training courses.
Interlogix, a global leader in security and life-safety solutions, introduces Simon XTi-5i, a self-contained, wireless security system for heightened residential security and convenience. An update to the Simon XTi-5 system, the new platform supports 80 wireless zones, features a 5-inch color LCD touchscreen and is compatible with a wide range of devices through leading service providers. Interlogix is a part of Carrier, a leading global provider of innovative heating, ventilating and air conditioning (HVAC), refrigeration, fire, security and building automation technologies. Simon XTi-5 wireless security system “The latest version of the Simon XTi-5 system helps synchronise homes to keep families connected, protected and a whole lot more,” said Cooper Briscoe, residential solutions product leader, North America, Interlogix. “The devices and accessories available through Interlogix and Alarm.com interactive services make it easy to customise systems that meet each family’s specific needs and priorities whether in a house, apartment or condominium.” When paired with an LTE modem from leading active home services provider Alarm.com, Simon panels can be used as a comfort management and automation system enabling local and remote control of Z-Wave devices such as wireless lighting controls, thermostats, door locks, garage doors and more. Home security and automation solutions The intuitive touch screen panel is easy to operate, making it ideal for users of all ages The new system features a selectable user interface that matches the Alarm.com interactive services mobile application in color, style and icons – simplifying the user experience. At-a-glance system status provides a complete view of home security and automation systems, indoor temperature and outdoor weather. The panel comes standard with support for up to 80 wireless zones and a built-in battery backup keeps the system running in case of power failures. Paired with an LTE modem from Alarm.com, the Simon XTi-5i panel enables other home security and automation features including: Real-time look-ins and review of recorded snapshots for visual verification of alarms by using the Interlogix Image Sensor Voice, email and text message reports Two-way emergency communication with monitoring station personnel using the panel’s built-in microphone Menu-based system programming and testing for fast and accurate installation of the panel and supported devices. The intuitive touch screen panel is easy to operate, making it ideal for users of all ages.
The Z-Wave Alliance, a global membership organisation dedicated to advancing the popular Z-Wave wireless smart home protocol, will host the Z-Wave Pavilion at ISC West 2019 in Las Vegas, with Alliance members introducing and demonstrating their latest Z-Wave solutions. The Z-Wave Alliance offers security dealers and integrators the opportunity to interact with the latest Z-Wave technology in one central location as well as network with manufacturers that are leading the global smart home and IoT security industry. This new Z-Wave module is built on a new ARM-based core and the Silicon Labs Gecko platform Silicon Labs, a provider of silicon, software and solutions for a smarter, more connected world, will also demonstrate the innovative Z-Wave 700 platform, boasting advanced capabilities in every aspect of smart home technology to drive greater interoperability, simple plug and play installs, and the highest levels of security. This new Z-Wave module is built on a new ARM-based core and the Silicon Labs Gecko platform that brings a host of new development tools to make time to market faster. Z-Wave Pavilion members include: Danalock will demonstrate how their Danabridge V3 enables remote operation of their newest smart lock, the Danalock V3 and showcase the Danapad V3 wireless access pad and Universal Module V3. Everspring will display their new range of Z-Wave sensors with the Z-Wave S2 Security framework. Leedarson will present their new IoT solutions designed to enhance smart home security, monitoring, lighting and energy, and enable voice activated commands on products that work with Amazon Alexa, Google Assistant, and IFTTT. Parakeet will showcase their enterprise solutions for MDU owners and managers to enable centralised remote access control of primary property functions like HVAC monitoring, door locks, garage doors, thermostats and more. SecureNet is presenting their SecureNet platform that simplifies and expands the capabilities of central monitoring stations and alarm dealers to add lifestyle services to their existing alarm transportation offerings. ShenZhen NEO is one of the earliest professional manufacturers of IP Cameras in China, providing indoor wireless IP cameras, wireless outdoor IP cameras, mini PTZ IP cameras, dome IP cameras and outdoor PTZ IP cameras and more. Vision is showcasing their Z-Wave compatible U-Bell alarm, Wall Remote, and Wireless Siren and Strobe that receives activation commands from an alarm system. Showcasing growing ecosystem of products ISC West remains an important venue to engage with this audience and spread awareness of the benefits of Z-Wave" “In our fifth year at ISC West, the Z-Wave Pavilion continues to be a representation of our leadership in the smart home security market and we look forward to showcasing our growing ecosystem of products for security dealers and integrators,” said Mitchell Klein, executive director of the Z-Wave Alliance. “Integrators are an integral part of this industry’s growth – they talk to consumers on a daily basis and understand the concerns they have around issues like network security and barriers to greater adoption of smart home. "ISC West remains an important venue to engage with this audience and spread awareness of the benefits of Z-Wave and its commitment to security across the market.”
Tavcom Training, part of Linx International Group, has been chosen by leading alarm manufacturer Texecom to assist in providing professional training for installers. Through the Texecom Academy online portal, installers have the opportunity to gain a BTEC Level 3 intruder alarms qualification developed in conjunction with Tavcom Training. BTEC Level 3 Intruder Alarms course Wayne Foster, Technical Services Manager at Texecom states “Texecom Academy benefits our installers by giving them the skills and expertise to ensure the installation and maintenance of every Texecom system is done efficiently and to the highest possible standard. It also provides end users with the peace of mind that the work is being carried out by an installer with a recognised accredited qualification.” We are excited to be working with Texecom to deliver our BTEC Level 3 Intruder and Hold Up Alarms course" Andrew Saywell, Head of Sales at Tavcom Training adds, “We are excited to be working with Texecom to deliver our BTEC Level 3 Intruder and Hold Up Alarms course. Expert knowledge helps installers to stand out from the competition and provides their customers with the best service. We have worked very closely with Texecom to ensure the training syllabus perfectly matches the real world needs of the professionals who design, install, commission and service these systems.” Texecom – Tavcom partnership Wayne Foster continues, “Our expert teams are always on hand to offer support, but we also believe in empowering our installers with the knowledge they need to address any issues themselves. It is better for them, better for the end customer and better for us.” As a result, Texecom and Tavcom will also be providing ‘bite size’ training modules via their online portal. The modules are based on the top 20 technical support call topics identified by Texecom. Detection devices The first of these modules, entitled ‘Detection Devices’, will be offered free of charge to Texecom installers. Wayne Foster concludes, “We are committed to producing the highest quality products and ensuring our installation partners and end users receive the very best service.”
LenelS2, global provider of advanced access control systems and services, is slated to showcase three new user interface (UI) options for Lenel Network Video Recorder (LNVR) customers at the International Security Conference & Exposition (ISC) West event, taking place in Las Vegas in April 2019. The company will also introduce new cloud-based offerings to enable customers’ cloud journeys and other key partnership integrations. LenelS2 is a part of Carrier, global provider of innovative heating, ventilating and air conditioning (HVAC), refrigeration, fire, security and building automation technologies. Video-assisted mobile monitoring Magic Monitor tightly integrates with video management software from Milestone LNVR customers can now use OnGuard Monitor for video-assisted mobile monitoring, OnGuard Surveillance for lightweight video viewing and Magic Monitor for unified security management. Using OnGuard Monitor and OnGuard Surveillance as complete browser-based solutions, customers can make video viewing available to all appropriate employees without installing UIs at each workstation, while ensuring permissions are enforced. Magic Monitor joined the company’s product portfolio in the fall of 2018 when Lenel acquired S2 Security, forming LenelS2. Magic Monitor’s unified UI expands OnGuard’s capabilities with the addition of digital signage and internet-streamed TV. The integration of OnGuard data into Magic Monitor allows the display of events and alarms, LNVR video, cardholder photo verification at selected doors and interaction with the OnGuard hardware tree, as well as cardholder search and management. Additionally, Magic Monitor tightly integrates with video management software from Milestone, which maintains a long-standing and recently expanded distribution relationship with LenelS2. Integration with OnGuard security platform “When integrated with the OnGuard platform, the easy-to-install and customisable Magic Monitor software empowers customers’ operations centers, as well as controls messaging across their facilities for safety, informational or marketing purposes,” said Jeff Stanek, president, LenelS2. “The combination of Magic Monitor, OnGuard Monitor, OnGuard Surveillance and Milestone XProtect, ensures we have a unified security and video solution for every customer application.” LenelS2 also announced convenience enhancements to its BlueDiamond mobile credentialing solution. BlueDiamond Pathways and a new Phone as a Badge (PhaaB) feature enables authorised users to enter offices and meeting rooms while leaving their smartphones in a pocket or bag. Cloud Deployment Guide LenelS2 has added support for hosting OnGuard in the Amazon Web Services (AWS) cloud environment Expanding on the ability to host OnGuard in the Microsoft Azure environment, which began with OnGuard version 7.4, LenelS2 has added support for hosting OnGuard in the Amazon Web Services (AWS) cloud environment. LenelS2 is also releasing a Cloud Deployment Guide providing operational and logistics details for decision-makers who will be deploying OnGuard in an Infrastructure as a Service (IaaS) or Platform as a Service (PaaS). In addition to the new product features above, several new OnGuard system partner integrations were also announced. Support for the latest Bosch B-series control panels and XR-series boards from DMP enable OnGuard users to monitor alarms and the status of intrusion devices, as well as leverage OnGuard’s ability to arm and disarm alarm systems. Also, OnGuard now supports integration with CertiPath TrustVisitor, a state-of-the-art visitor management platform designed specifically for federal agencies using an approved OnGuard HSPD-12/FIPS 201 physical access control solution. TrustVisitor enables users to know in real time exactly who is in any facility. IC-Edge intelligent communications platform The integration of Zenitel’s new intelligent communications platform, IC-Edge, provides OnGuard users with a simple and powerful way to incorporate voice communications into customers’ unified security strategy, enabling better decision making and faster incident response through unrivaled sound quality, interoperability, security and ease of use. “We are very excited to work with respected industry leaders like Bosch, DMP, CertiPath and Zenitel,” said Stanek. “Our OnGuard open architecture design enables users to tailor intrusion, visitor management and communications technology to meet their specific needs.” Lenel’s new integrations and products will be on display from April 10-12 at ISC West 2019, in booth #18019 in the Sands Convention Center in Las Vegas.
Artificial intelligence allows machines to do jobs previously done by people. When it comes to security and surveillance, this technology allows cameras and control room equipment to identify a wide range of threats automatically and in real time across hundreds or even thousands of cameras – allowing security teams to take immediate action to protect people and assets. AI technology and surveillance solutions Artificial Intelligence technology built into surveillance solutions help organisations optimise their security Video surveillance cameras are the electronic eyes of any security operation. In the past, human supervision was needed to make sense of the images captured, and to assess whether certain events posed a security risk or not. With some organisations using hundreds or even thousands of cameras to protect their people and assets, manual review of footage is simply impossible – potentially leaving them vulnerable to security breaches. Advanced Artificial Intelligence technology built into surveillance solutions can help organisations overcome this challenge and optimise their security. This means cameras, control-room equipment and back-end infrastructure can now ‘learn’ about potential threats for themselves by recognising people, vehicles and even behaviours. Detection and prevention The manual interventions needed with traditional security systems mean that teams were frequently reacting to breaches that had already happened. Artificial Intelligence changes all this by recognising potential threats before they impact company’s people or assets – allowing security teams to react immediately to neutralise any potential threat. Artificial intelligence solutions can automatically trigger alerts when a person appears in a restricted area For example, artificial Intelligence solutions can automatically trigger alerts when a person appears in a restricted area, or when a vehicle with a blacklisted number plate enters a site. With alerts delivered in real time, teams can identify and react to security threats and protect people and assets more effectively. And because alerts are automated, potential threats are hardly missed or overlooked. How does artificial intelligence work? Artificial Intelligence systems become more intelligent over time, building databases of potential threats and reacting to new events accordingly. This allows systems to ‘think for themselves’ and to alert teams of any suspicious events or people who are caught on camera. Artificial intelligence technologies use advanced algorithms based on Deep Learning to distinguish between different kinds of security events and threats. Technologies incorporated into the Hikvision portfolio include: Facial recognition which allows law enforcement personnel to identify suspects and commercial teams to identify VIP customers in real time. Vehicle identification which can be used to identify vehicle number plates and recognise different types of vehicles (even down to make and model), or to trigger alerts when vehicles enter restricted areas. Perimeter protection which helps organisations to identify real threats by distinguishing people and vehicles from other moving objects and keeping false alarms to a minimum. Business intelligence which employs people counting, queue detection, and heat mapping technologies, so that organisations can enhance operational efficiency by making use of the data report. Increasing commercial success Artificial intelligence isn’t just useful for identifying security threats – although this is a key strength of the technology. It can also help organisations increase their competitiveness and commercial success. For example, VIP customers who opt to participate in special marketing promotions or other incentives can be identified so staff can provide the right kind of service at the right time. This gives organisations the opportunity to personalise the service experience, foster loyalty and maximise customer lifetime revenues. Artificial Intelligence can help organisations to better understand customers and meet their needs more effectively In the same way, artificial Intelligence can help organisations to better understand customers and meet their needs more effectively – leading to more commercial opportunities. One feature – called People Counting – allows stores and commercial centres to map footfall at peak times, ensuring that staffing is optimised to meet demand. At the same time, stores can see which areas of the building customers visit most and adjust their merchandising and product positioning accordingly to maximise the sales opportunities. Artificial intelligence at Hikvision Hikvision’s family of artificial intelligence products include the DeepinView network cameras and DeepinMind NVRs. The products help to tackle security with facial recognition; monitoring and counting of people; and recognition and detection of vehicles, to name a few. These features all depend on artificial intelligence technology to recognise, classify and respond to security threats. This article was written by Hikvision.
Across the country, law enforcement officers are finding it increasingly difficult to respond to the near overwhelming number of calls coming from security alarms. Police departments commonly define a false alarm as a call, which upon investigation, shows no evidence of criminal activity, such as broken windows, forced doors, items missing, or people injured. While false alarms bog down police, they can also negatively impact customers and integrators. End users can expect hefty fines for false alarm responses, and when these customers receive large bills from the city, many turn to installers, dealers, and even manufacturers expecting them to accept the responsibility and pay the bill. What first brought the issue of alarm verification to your attention? It is crucial to both see a situation and concurrently listen to any corresponding sounds to gain full insight I’ve been aware of the problem of false alarms for about 5 years. I believed audio capture, through microphone deployment, could be an active part of the solution when used as a second source for indicating ‘out of the norm’ activity and as an equal component with the video surveillance technology. In 2015, I found similarly minded security professionals when introduced to the Partnership for Priority Verified Alarm Response. After reading PPVAR’s paper on ‘Audio Verified Alarms Best Practices; [April 2015],’ I knew that the Partnership was on to something important. In our lives, two of the five senses we count on day-in and day-out are sight and sound. It is crucial to both see a situation and concurrently listen to any corresponding sounds to gain full insight. What is the false alarm rate? In 2016, the International Association of Chiefs of Police reported that over 98 percent of all alarm calls in the United States were false. This number is obviously staggering, and something we need to work towards correcting. Why did this issue resonate so strongly with you? When I first investigated this issue, I was sure that the security industry would have already recognised this and was acting to ensure improved alarm verification, preferably through a combination of audio and video technologies. However, I quickly saw that this was not the case, or even close to the norm. I have questioned the rationale behind the lack of adoption and found the deployment of audio is often hindered by the concern of privacy. I’ve spearheaded many initiatives to explain the monitoring policies surrounding audio As CEO of Louroe Electronics, I’ve spearheaded many initiatives to explain the monitoring policies surrounding audio. I’ve had to reassure many security personnel and customers how the law supports the use of audio in public places as long as there is no expectation of privacy. By dispelling fears with facts around deploying and implementing audio sensors, customers can confidently include audio in their surveillance systems and gain a more effective security solution. Who is affected by this? Truth be told, everyone from the end user to the manufacturer is affected by this issue. Not to mention the strain this puts on law enforcement who are tired of ‘wasting time’ and effort out in the field on these nuisance alerts. When an end user receives a bill for their false alarm, many of them will immediately blame the integrator and or the monitoring center for a faulty set up and management and expect the integrator to remedy the situation, including carry the burden of paying the fines. The integrator, on the other hand, will turn to the manufacturer, assuming faulty equipment and installation instructions; therefore, looking for reimbursement for the cost. What is the average false alarm fee? It depends on many factors, and especially your first responder assigned location for responseIt depends on many factors, and especially your first responder assigned location for response. According to the Urban Institute, fees generally range from $25-$100 for the first offense, rising as high as a few thousand dollars per false alarm if a location has a large number in a single year. What’s worse, in extreme cases, alarm systems may even be blacklisted by the police dispatch center if they have raised too many false alarms in the past. Why do you believe audio is the ideal technology for secondary source verification? Video surveillance has been the main option for security monitoring and alarm validation for decades, however industry professionals are realising that video alone is not enough. Video only tells half of the story, by adding audio capture, the responsible party gains a turnkey solution with the ability to gather additional evidence to verify alerts and expand overall awareness. In reality, audio’s range is greater than the field of view for a camera. Sound pickup is 360 degrees, capturing voices, gunshots, breaking glass, sirens, or other important details that a fixed camera many not see. How would a secondary source verification system work with audio? Using a video monitoring solution equipped with audio, the microphone will pick up the sounds at the time a visual alert or alarm is triggered. If embedded with classification analytics, the microphone will send alerts for specific detected sounds. The captured audio, and any notifications are immediately sent to the monitoring station, where trained personnel can listen to the sound clip, along with live audio and video from their station. When law enforcement receives a validated alarm, they can better prioritise the response From here, an informed decision can then be made about the validity of the alarm, along with what the current threat is at the location. If the alarm is in fact valid, the information is then passed along to the law enforcement within minutes. When law enforcement receives a validated alarm, they can better prioritise the response. It also provides more information in a forensic evaluation. Are there any additional resources you would suggest looking into? Yes, we would suggest looking into the following to see a few different perspectives on the matter: NSA Support For 2018 Model Ordinance For Alarm Management and False Alarm Reduction Partnership for Priority Verified Alarm Response Support for the Term “Verified Alarm” and Prioritising Verified Alarm Responses Urban Institute Opportunities for Police Cost Savings without Sacrificing Service Quality: Reducing False Alarms
It amazes me how in a few short years security systems have gone from simple, dumb cameras witnessing events to intelligent eyes, ears, speech and touch solutions that boost situational awareness far beyond human capabilities. It seems the only senses missing from the equation now are smell and taste. And who knows, someone might be working on those in a lab somewhere right now. But what’s really fascinating to me is how the Internet of Things (IoT) has opened a world of possibilities for transforming security technology into something new yet again. With IoT we’re able to push and pull nuggets of intelligence from sources we never considered before: environmental sensors, pressure plates, door lock timers and much more. It’s helped us break through the constraining mindset that security systems are strictly single-purpose. With interconnectivity at the core, we’re starting to imagine myriad ways to apply these tools to challenges outside the realm of security. Here are just a few examples. Flood management assistance Network camera adds another dimension and timeliness to flood management by helping responders investigate remotely As recent hurricanes and floods have shown, water damage can be devastating to a community. That’s why some municipalities are using their city surveillance cameras in conjunction with water sensor to proactively address the problem. Water sensors collect data from multiple sources such as rain gutters, sewer systems and pump stations, in order to monitor fluctuations in water levels and water quality. If an alert triggers, having a network camera in proximity to visually verify the situation helps responders determine the best course of action. For instance, if multiple water detection sensors trigger alerts simultaneously or sequentially over a large area it’s probably due to natural runoff from recent rainfall. But without eyes on the scene, how can you be sure? Network camera adds another dimension and timeliness to flood management by helping responders investigate and identify the cause of a trigger remotely. It might be a fire hydrant spewing water, a water main break or even a chemical spill. With video streaming live to the command center, staff can remotely inspect the area, determine the cause of the trigger and decide whether remediation is required, thus avoiding the expense of dispatching an investigative crew to a non-event. Some municipalities are using their city surveillance cameras in conjunction with water sensor to proactively address the problem Environmental control assistance Data centers house the lifeblood of a business so it’s no wonder why companies work hard to protect them. We’re all familiar with the integration of network cameras with access control systems to visually verify who is actually using the credentials. Network camera adds another dimension and timeliness to flood management by helping responders investigate and identify the cause of a trigger remotely But there’s another aspect to protecting data centers and that’s environment control. Data centers need to maintain optimum humidity and temperature for the racks of electronics. When environmental sensors in the facility detect out-of-norm ranges technicians can remotely command a network camera to zoom in on the gauges and help them determine whether remediation might be necessary. Coupling network cameras with other sensors in the data center can provide visual confirmation of other conditions as well. For instance, every time a data rack door-open-close sensor detects an event it can trigger the camera to pan to the location and stream video to security. Some data centers employ weight sensors at the doorway to weigh personnel and equipment as they enter the room and when they exit to ensure no additional hardware is being taken out of the facility or left inside without permission. Any discrepancy would trigger the camera to zoom in for a close-up of the individual’s face and send a visual alert and ID information to security. Roadway management and parking assistance Network cameras have long played a part in city-wide traffic management. Adding video analytics and integration with network sensors, makes those cameras that much smarter and versatile. They can detect cars driving in bike lanes or driving in the wrong direction and capture license plates of offenders. Their ability to detect anomalous traffic flow patterns can be integrated with car counting sensors, networked electronic road signs and traffic light systems to automatically redirect vehicles to alternate routes. They make great, intelligent parking lot attendants, too. Working in conjunction with weight sensors network cameras can count vehicles coming into and leaving a lot or garage and verify when the facility has reached capacity. License plate recognition and video analytics can be used to ascertain that a vehicle entering a reserved parking space doesn’t match the credentials and vehicle attributes in the database. With the addition of noise sensors and audio analytics, network cameras can improve roadway and parking facility safety by detecting and identifying specific sounds – breaking glass, car alarms, gun shots, and aggressive speech – and triggering a visual alert to first responders. Network cameras can improve roadway and parking facility safety by detecting and identifying specific sounds and triggering a visual alert to first responders Shopper experience assistance In the early days of online shopping, e-tailers designed their sites to replicate the in-store customer experience. In an ironic turn of events, today brick-and-mortar stores are trying to mirror the online shopping experience. To do so, they’re turning their security systems into adjunct sales assistance. With network video and audio system automation they can recognise and acknowledge loyal customers with personal greetings. Retailers are applying people counting video analytics to checkout activity to create rules-based consistency in customer service With heatmapping analytics they can measure how much time a customer spends in a specific department or observe how they walk through the aisles of the store. They can track shopping behaviors such as items looked at that made it into the cart or didn’t, or whether a customer actually checked out or left the merchandise behind. By capturing these shopping patterns and trends retailers can shape a more positive, more profitable customer shopping experience. For instance, integrating video analytics with point of sale systems and RFID sensors on merchandise tags can result in timely alerts to sales associates to recommend additional merchandise. This is a case of emulating how e-tailers let the customer know that other customers who bought X often also purchased items Y and Z. Or to avoid disappointing customers due to stock outages, retailers are linking weight sensors and video analytics to make sure their shelves are well-stocked and if not, quickly alert associates to what items need to be restocked. Capturing business intelligence Retailers are also using video cameras to monitor checkout queues and trigger automated announcements over the public-address system, closed system such as smartphones or other wireless communications devices that checkers are needed rather wait for a person to call for backup. IoT laid the groundwork for network security solutions to seamlessly integrate with other IP-based technologies, sensors and programs They’re applying people counting video analytics to checkout activity to create rules-based consistency in customer service. While retailers will always use their surveillance camera for loss prevention, they’re finding that integrating traditional technology in new ways can yield even bigger returns. Linking network video surveillance, video analytics, network communications system and sensors with point-of-sale systems and customer loyalty databases, retailers are capturing the business intelligence they need to get back in the game and make brick-and-mortar a greater overall experience than online shopping. A natural cross-over technology This trend towards integration has forever changed how organisations view their investment in security technology. The intelligence and versatility of a tool that can see, verify and analyse what’s happening in real-time is spurring users to tap its cross-over potential for a host of other tasks that could benefit from more astute situational awareness – everything from manufacturing and equipment maintenance to logistics, inventory control and beyond. IoT laid the groundwork for network security solutions to seamlessly integrate with other IP-based technologies, sensors and programs. How we capitalise on that connection is only limited by our imagination.
There are many new technologies at ISC West this year. There are also some tried-and-true solutions on display. More mature products have the benefit of being fully vetted and battle-tested, which may make them a more comfortable choice for security customers. I had a couple of discussions on Day 2 of the show about the advantages, and possible drawbacks, of new products. “To a security director, when you say ‘new,’ he translates that into ‘risk,’” says Bill Spence, VP of Sales, U.S., Canada and Western Europe for HID Global’s Lumidigm biometrics brand. “Anytime you say new, there is a probability of risk. The key is to educate. Education quantifies risk, and an educated customer can make an intelligent decision about risk versus reward.” “We have to take customers from where they are to help them understand new technologies,” says Spence. “We must give them a bridge to that understanding, and education is the bridge.” Lumidigm biometrics integrations An app provides graphics that take installers step-by-step through the installation process HID Global is incorporating Lumidigm biometrics into the new iClass SE RB25F fingerprint reader being highlighted at the show. Two-factor authentication can use either a card or mobile credential along with biometrics; there is no latency; and templates can be stored on a card. Another new offering at the HID Global booth is an augmented reality tool to simplify installation of newer systems that incorporate the more secure OSDP protocol. An app provides graphics that take installers step-by-step through the installation process. Also highlighted at the HID Global booth — and at the booths of turnstile manufacturers throughout the show — are embedded readers that provide tested and certified mobile access control for turnstiles. IClass SE technology is embedded in the iRox-T Turnstile Reader from Essex Electronics. Innovative security technologies There’s a delicate balance at any trade show between creating excitement about new products and educating customers to be comfortable with new technologies. There is some of both at ISC West 2019. In the future, hardware will be a delivery device, not the core of systems “We are on the cusp of change in the industry, and it’s closer than ever,” says Jennifer Doctor, Johnson Controls’ Senior Director, Project Management - Intrusion. “We will see the impact of promised technologies that will come from other industries, such as artificial intelligence. The very definition of security is changing. We are an industry that needs to be risk-averse, and we need to prove out the technology. There is innovation, but we just need to make sure technologies are what the market wants and expects.” “In the future, hardware will be a delivery device, not the core of systems, which will come from intelligence in the software and from services,” she adds. “The products we deliver will enable that.” Have 30 percent of service companies in the U.S. security market jumped into the cloud? PowerSeries Pro intrusion portfolio Johnson Controls is highlighting the commercial PowerSeries Pro intrusion portfolio, which features PowerG encrypted technology that enables wireless systems that are cyber-secure. The cloud is coming on strong, and one company finding success in cloud systems is Eagle Eye Networks, which has seen 93% compounded annual growth over the past three years. Economies of scale have enabled them to lower subscription prices by 35%, with an extra 10% decrease for customers that pay annually. Ken Francis, President of Eagle Eye Networks, says they are signing up 50 new dealers a month for the cloud video offering. Francis estimates that 30 percent of service companies in the U.S. security market have jumped into the cloud “It’s really heating up,” says Francis. “The general cloud is driving increases in the surveillance cloud.” Jumping to cloud Embracing the cloud and recurring monthly revenue (RMR) requires that dealers transform their businesses to ensure success. Francis says dealers should dedicate sales resources to cloud offerings rather than expect everyone to sell the cloud, and there should be a base commission plan on RMR services in lieu of upfront project fees. March Networks is also showing integration of video with the Shopify cloud-based point-of-sale (POS) system “Talk to professionals about your cash flow and understand how to capitalise on financing partners to ensure cash flow while investing in the RMR stream,” he adds. “And look for ways to reduce your costs to serve the customer base as your RMR increases.” For example, use of remote site diagnostics, configuration and support can avoid the need for expensive “truck rolls” that can undermine profitability. Francis estimates that 30 percent of service companies in the U.S. security market have jumped into the cloud. Alarm companies, which are accustomed to the RMR model, are generally ahead of the curve, while traditional security integrators are lagging. “It’s a requirement to change or die,” he notes. Insight hosted managed service Also, in the area of managed services, March Networks is highlighting its Insight hosted managed service that can provide instant information on video systems located at remote sites, including visibility into firmware versions, camera warranty information, and cybersecurity status of systems. The ability to dive deeply into system status empowers a new recurring revenue stream for integrators. Color-coded icons summarise system status and show pending issues and clicking on the icons provides detailed workflow information. The system can also be offered for smaller systems such as those at convenience stores and quick-serve restaurants. March Networks is also showing integration of video with the Shopify cloud-based point-of-sale (POS) system. The integration enables managers to evaluate POS information, especially anomalies, to determine possible employee theft and other shrinkage issues.
Recent technology advances – from the cloud to artificial intelligence, from mobile credentials to robotics – will have a high profile at the upcoming ISC West exhibition hall. Several of these technologies were recently designated by the Security Industry Association as the Top 8 security technologies for security and public safety. Some of them will also be a focus at the ISC West conference program, SIA Education@ISC, April 9-11 at the Sands Expo Center. This article will highlight some of those conference sessions. Topic: Cloud Systems and Video Surveillance as a Service (VSaaS) Managed Video Services are saving TD Bank $500K annually, April 9, 2:45 to 3:45 p.m. Why TD Bank decided to roll out a managed services solution, what it took to deploy and how the bank is saving an astounding $500,000 annually. IT 4.0 and Video Surveillance: A Guide to the New Terminology and What It Means to You and Your Customers, April 11, 1:15 to 2:15 p.m. How IT 4.0 can enhance or change video surveillance, and consequently deliver additional value to customers, including explanations of terms such as cloud data centers, personal clouds, the edge, IoT sensors and data analytics. One of the sessions to cover how IT 4.0 can enhance or change video surveillance, and consequently deliver additional value to customers Topic: Artificial Intelligence (AI) In Video and Other Systems The Challenges and Opportunities of AI in Physical Security, April 10, 3:45 to 4:45 p.m. Looking toward what the future may hold for AI in physical security; the challenges and opportunities the technology has created; and how participants can leverage AI and machine learning with existing customers to grow their business. Deep Learning Demystified: Next-Generation AI Applied to Video, April 11, 9:45 to 10:45 a.m. Dispelling the myths of the terms “deep learning” and “artificial intelligence,” and what the technologies can do in practical terms. Modern cameras find and identify faces and vehicles, analyse behavior and organise and control assets Neural Processing and Smart Cameras, April 9, 8:30 to 10 a.m. Deep learning-capable hardware is evolving at a frantic pace, and GPU and NPU (neural processing unit) co-processors are commonly embedded in cameras and video management systems. Modern cameras find and identify faces and vehicles, analyse behavior and organise and control assets. Analytics in the Video Central Station: Proper Deployment, Programming and Configuration to optimise operational and cost efficiencies, April 11, 3:45 to 4:45 p.m. How analytics plays a critical role in reducing alarm traffic in a central station environment, allowing them to save money and realise other operational and performance efficiencies. Topic: Robotics and Autonomous Devices Robotic Aerial Security – Growth Trends and Best Practices, April 10, 11 a.m. to noon The lion’s share of growth in the robotic aerial security sector will come from autonomous systems and changing FAA regulations will soon allow companies to monitor and secure remote facilities with no human guards present. Racing drones are difficult to detect as they do not use GPS or radio frequency signals to identify the location of other devices How to Adapt to Address Drone Security, April 11, 1:15 to 2:15 p.m. Drone industry professionals and a physical security design engineer will cover the realistic applications of drone systems and counter-drone solutions that can protect organisations and facilities. Next Generation Threat: Racing Drones, April 11, 2:30 to 3:30 p.m. Racing drones are difficult to detect as they do not use GPS or radio frequency signals to identify the location of other devices. This session will identify the potential risks these drones can pose to facilities, special events, and critical infrastructure. Establishing a Corporate Drone Program, April 10, 9:45 to 10:45 p.m. Is a corporate drone program an appropriate addition to an existing security program? How to understand and navigate the regulatory challenges and processes associated with starting up a commercial-use drone program. The Rise of Intelligence in Physical Security, April 11, 9:45 to 10:45 a.m. “Intelligence” incorporates a variety of subdomains from artificial intelligence to machine learning and contextual analysis. It is rapidly becoming a focus in the realm of IT security – and increasingly in the realm of physical security, too. Changing FAA regulations will soon allow companies to monitor and secure remote facilities with no human guards present Topic: Mobile Credentials Finding Their Place in Access Control How Biometrics Are Enabling the Convergence of Physical and Information Security, April 10, 1:45 to 2:45 p.m. At the center of convergence is one crucial building block: strong irrefutable identity powered by biometrics. Driving the Future: How Interoperability Standards in Access Control Can Enable Smart Building Success, April 9, 1:30 to 2:30 p.m. Growing user demand is driving new open platform approaches and the adoption of interoperability standards Growing user demand for unfettered and unlimited third-party integrations is now driving new open platform approaches and the adoption of interoperability standards. They are changing the dynamic of access control and its role within the smart building environment. Topic: Facial Biometrics in Professional Solutions How Biometrics Are Enabling the Convergence of Physical and Information Security, April 10, 1:45 to 2:45 p.m. Securing workstations, virtual desktops, turnstiles, front doors, mobile devices and more, biometric authentication is helping enterprises and governments worldwide to realise a more secure future. Topic: Voice Control in the Smart Home Environment Delivering the Smart Home of the Future, April 11, 3:45 to 4:45 p.m. With the proliferation of connected smart devices, including voice control devices, consumers have a growing array of options for defining what their Smart Home experience could be.
Constantly optimising deep learning algorithms yields better video analytics performance, even in complex applications such as facial recognition or in scenarios with variable lighting, angles, postures, expressions, accessories, resolution, etc. Deep learning, a form of artificial intelligence (AI), holds the potential to enable video analytics to deliver on long-promised, but not often delivered performance. Our AI series continues here with part 2. Adapting existing hardware Today, low-cost system-on-chip (SoC) camera components enable deep neural network (DNN) processing for the next generation of intelligent cameras, thus expanding the availability of AI processing to a broader market. AI software can even add learning capabilities by adapting existing hardware to AI applications AI software can even add learning capabilities by adapting existing hardware to AI applications. Today’s smartphones include cameras, gyroscopes and accelerometers to provide sufficient data to drive AI applications. Software can adapt existing hardware to transform them into AI devices capable of continuous learning in the field. Inside a video camera, real-time deep learning processing can be used to detect discarded objects, issue loitering alarms and detect people or objects entering a pre-defined field. Data capture form to appear here! Detect anomalous data Additional capabilities are applicable to demanding environments and mission-critical applications, such as the perimeter protection of airports, critical infrastructures and government buildings, border patrol, ship-tracking and traffic-monitoring (e.g. wrong-way detection, traffic-counts and monitoring roadsides for parked cars: all vital video security solutions). IoT is transforming the lowly security camera from a device that simply captures images, into an intelligent sensor that plays an integral role in gathering the kind of vital business data that can be used to improve commercial operations in areas beyond security. For example, cities are transitioning into smart cities. Deep learning enables systems to search surveillance footage, to detect anomalous data, and to shift surveillance from post-incident response to providing alerts during, or even before, an event. The ability of deep learning for video analytics is much more sophisticated and accurate Make critical decisions Deep learning can eliminate previous video analytics limitations such as dependence on a scene’s background. Deep learning is also more adept than humans at discerning subtle changes in an image. The ability of deep learning for video analytics is much more sophisticated – and accurate – than the programmed approaches previously employed to identify targets. AI is a timely solution in an age when there is more video surveillance than ever. There are too many cameras and too much recorded video for security operators to keep pace with. On top of that, people have short attention spans. AI is a technology that doesn’t get bored and can analyse more video data than humans. Systems are designed to bring the most important events and insight to users’ attention, freeing them to do what they do best: make critical decisions. Multiple camera streams AI can reduce information overload to enable humans to work with the data more efficiently The video benefits reflect the larger goal of AI to amplify human skills. AI can reduce information overload to enable humans to work with the data more efficiently. Another benefit is faster search, and new systems make searching video as easy as searching the internet. AI enables specific people or cameras to be located quickly across all the cameras at a site. Searching can be directed by a reference images or by physical descriptors such as gender or clothing colour. Consider a scenario of a child missing from a crowded shopping mall: Every second can seem like hours, and artificial intelligence and neural networks can enable a rapid search among multiple camera streams using only one photo of the child. The photo does not have to be a full-frontal passport-type photos; it could be a selfie from a party as long as the face is there. Intrusion detection scenario AI can find her and match her face from among hundreds of thousands of faces captured from video, in nearly real time. AI can also continuously analyse video streams from the surveillance cameras in its network, distinguishing human faces from non-human objects such as statues and animals. Privacy concerns are minimal as there is no ID or personal information on the photo, and the image can be erased after use. And there is no database of stored images. In a perimeter security/intrusion detection scenario, an AI-driven video system can avoid false alarms by easily distinguishing different types of people and objects, e.g., in a region set up to detect people, a car driving by, a cat walking by, or a person’s shadow will not trigger the alarm. Part three coming soon. If you missed part one, see it here.
With roots dating back to the year 1948, Italian pharmaceutical company Alfasigma is dedicated to advancing the state of healthcare under the company motto, ‘Pharmaceuticals with Passion’. Headquartered in Bologna, the multinational corporation was created in 2017 by the merger between Alfa Wassermann and Sigma-Tau. As a result, Alfasigma now employs about 3,000 people and markets a wide range of therapeutic drugs in 18 countries including the US, China, Russia and several European countries with annual revenues of EUR 1.06 billion. In order to keep up with the company’s ongoing evolution while emphasising building protection, Alfasigma decided to update the infrastructure of its corporate offices in Milan and Bologna. This large-scale remodelling project also required updating the fire alarm, intrusion detection and video security systems at both facilities to the highest standards. Security cameras for outdoor surveillance On the exterior of the buildings, FLEXIDOME IP starlight 7000 VR cameras were installed to provide 24/7 securityAssuming a long-term perspective, Alfasigma management headed into the project with three key requirements: First, saving cost by refurbishing already installed system components such as intrusion and fire alarm detectors. Second, accommodating for future building expansions and saving additional costs by installing a future-proof and scalable system. And third, adding around-the-clock security to the building’s exterior through modern security cameras built for outdoor use. For this reason, Alfasigma commissioned Bosch as the one-stop provider to equip the Milan office – home to the International Division – as well as corporate headquarters in Bologna with an IP-based solution. The video security set-up includes high-definition DINION IP 5000 HD cameras connected to recording stations and offering 1080p resolution images at 30 fps. On the exterior of the buildings, FLEXIDOME IP starlight 7000 VR cameras were installed to provide 24/7 security. Recording at 1080p and 60fps, the cameras incorporate starlight technology to deliver relevant images even in challenging light conditions. Extremely weather-resistant, water-tight and able to withstand high impacts, the cameras are highly suited for outdoor use, confirmed by IP66, NEMA type 4X and IK10 rating and installation in mission-critical environments such as airports and government buildings worldwide. MAP 5000 installed with LSN detectors The new fire alarm system is interfaced with the voice alarm system Plena via Smart Safety Link“The video surveillance products are excellent and have impressed me the most. We are very satisfied, above all, with the high quality of the products,” said Stefano Borsarini, Facility, Maintenance and EHS Manager at Alfasigma facilities in Bologna and Milan. The cameras are supplemented by the intrusion panel Modular Alarm Platform MAP 5000 installed with LSN detectors – a large portion refurbished from the legacy system – to safeguard Alfasigma’s offices at night. Fire alarm is provided by the Modular Fire Panel 5000 Series with four loops, processing signals from 190 fire alarm detectors and 28 manual call points. The new fire alarm system is interfaced with the voice alarm system Plena via Smart Safety Link thus optimising the operational security via a monitored connection. Successfully installed and customised according to client specifications, the Bosch fire alarm, intrusion detection and video security solution maintains the safety of Alfasigma’s employees and property at both sites. It also fulfils the key customer requirement of accommodating for future expansions in a modular, IP-based system that is able to keep pace with Alfasigma’s rapid evolution as an innovative multinational company.
Kunsthalle Mannheim is a museum in Germany which contains a major collection of important art. Reliable technology, integrated in a networked solution from Bosch, ensures all-round protection on a total of 3,600 square meters of exhibition and storage space. A special focus of this is optimally safeguarding people and property without interfering with visitors’ encounters with priceless works of art. Customised security solution and integration Since its inauguration in 1909 over a century ago, Kunsthalle Mannheim has acquired a global reputation as a very special place to experience modern art. The complex comprises a building in Art Nouveau style dating from 1907, underground storage rooms, a main building, and the newer Hector Building, completed in 2018. Coinciding with the opening of the Hector Building, a customised security solution installed and integrated by Bosch experts also debuted. The system’s components are almost invisibly connected with the various exhibition areas. The modular alarm system UGM 2040 and around 260 state-of-the-art video cameras monitor the interiors of Kunsthalle Mannheim as well as the open areas around. Fire protection All of the security equipment is controlled by the Building Integration System from Bosch Comprehensive fire protection is provided by a fire alarm system spanning 700 detection points. There are 330 speakers in case it should ever be necessary to evacuate visitors and employees. All of the security equipment is controlled by the Building Integration System from Bosch. Modular alarm system Thanks to this new solution, Kunsthalle Mannheim is facing the future with confidence. The modularity of the alarm system UGM 2040 allows fast, cost-effective implementation of modifications and extensions. Professional service technicians from Bosch regularly maintain it and perform any required repairs to ensure highly reliable operation and low overhead.
Tottenham based Lancasterian Primary School is focused on the delivery of a safe and welcoming learning environment, ‘where everyone is included and creativity is valued.’ The school is persistently seeking new ways to enhance and improve its offer to the children and the local community. The school had an established high-profile intruder alarm system on site and consulted with Amthal to create a maintenance programme that could operate with no disruption to learning timetables. Safe learning and working environment Proactively worked with us to create a maintenance schedule for our intruder alarm" Says Sam Judge, Lancasterian Primary School’s Assistant Site Manager: “The security of our school is naturally a top priority, to ensure staff and pupils can work and learn in a safe environment. We see a careful balance to ensure our focus on creation of a welcoming and nurturing school for pupils and the local community is not overwhelmed.” “It’s something we are consistently reviewing and when we approached Amthal, we were instantly impressed with their understanding of our objectives. They proactively worked with us to create a maintenance schedule for our intruder alarms, to ensure they continue to operate to maximum capacity for the ultimate protection of all who learn with us, and provide total peace of mind and assurance to the site management team.” Well-maintained security system An effective school building security alarm system for which users are fully trained" Mark Golding, Amthal Account Manager added: “Ensuring that pupils, buildings and equipment are protected requires an effective school building security alarm system for which users are fully trained, alarm systems that are regularly maintained and service inspections that are logged and documented.” A well-maintained system will ensure compliance with building safety regulations and also help to ensure the school passes OFSTED with flying colours. Amthal is thrilled to be working with schools such as Lancasterian Primary to ensure its security for the benefit of staff, pupils and visitors.” Satisfying user needs Independently owned, Amthal Fire & Security is dedicated to satisfying end user needs for security safety and convenience offering design, installation, service and remote monitoring of advanced electronic fire & security solutions, including intruder, Fire, Access and CCTV systems. Amthal Fire & Security is accredited by the Security Systems and Alarm Inspection Board (SSAIB) United Kingdom Accreditation Services (UKAS) and British Approvals for Fire Equipment (BAFE.)
Your Homes Newcastle (YHN), which manages more than 26,000 properties on behalf of Newcastle City Council, is taking an innovative approach to fire safety with a pilot project utilising thermal imaging cameras in tower blocks. The ALMO has installed the thermal imaging cameras in three of its 45 multi-storey blocks across the city in a trial partnership with OpenView Security Solutions, with the project attracting praise from Tyne and Wear Fire and Rescue Service. Mobotix M16 thermal cameras The trial of the Mobotix M16 Thermal Camera sees the cameras installed in bin chute rooms The trial of the Mobotix M16 Thermal Camera sees the cameras installed in bin chute rooms. The cameras detect minute increases in temperature, triggering an alarm in YHN’s central enquiry centre before any fire has had a chance to take hold, meaning within seconds of a possible fire starting the alarm is raised with the fire service. The camera continually monitors the temperature in the room, with information relayed back to the fire service, enabling them to better prepare for responding to the fire. David Langhorne, YHN’s Assets and Development Director, said: “The tragic events at Grenfell Tower have undoubtedly put fire safety in multi-storey blocks under a microscope, but we have been trialling new measures in our multi-storey properties for some time. Faster fire detection “We pride ourselves on being innovative, so it was an easy decision for us to test something that had not yet been adopted elsewhere. The early detection system provided by the camera has many benefits, but, most importantly, the faster response time from the fire service means the potential impact on residents and their properties is minimised and they and their homes are far safer as a result.” “This trial system is one of many fire safety measures currently in place in the blocks we manage across the city, where we also have wet and dry risers, central alarm systems, smoke alarm activated bin chute fire dampers, and bin room sprinklers.” Reducing false fire alarms Alan Robson, Assistant Chief Officer at Tyne and Wear Fire and Rescue Service said “It’s great that YHN is innovating in this way. Using technology to support the monitoring of storage areas such as this helps improve the information we receive about incidents. This technology can reduce false alarm calls and improve our response to confirmed fires.” The standard CCTV lens provides a live feed for further verification of events OpenView Security Solutions is the UK’S largest privately-owned independent security company and a leading national supplier of fire, electrical and mechanical services to the public and private housing sectors. Thermal imaging The Mobotix M16 Thermal camera’s lens is triggered when an unexpected heat pattern occurs and automatically sends an alert to the central control room. Images from the thermal lens are automatically presented to operators enabling the exact location of hotspots, such as smouldering fires, to be pinpointed. The standard CCTV lens provides a live feed for further verification of events. YHN’s existing infrastructure, which uses Openview installed equipment in the blocks to link alarms through to its enquiry centre via Jontek, meant the new approach could be easily implemented without any disruption to residents. Innovative fire protection solutions Andy Ward, Sales Director of OpenView Security Solutions, added “This innovative fire protection solution enables housing providers to ensure a safer environment for residents and minimise the incidence of false alarms. It now forms part of our expanding portfolio of fire and life safety solutions, one of the fastest growing areas of our business, and consolidates our leading position in the public and private housing sector.” Commenting on the partnership with YHN and OpenView, Frank Graham, Mobotix Regional Sales Manager, said: “We are very happy to be working so closely with both YHN and Openview in the development and provision of an innovative solution for such a serious issue. Mobotix cameras have inbuilt intelligence to meet all the requirements of integrator and end users alike and we look forward to a longstanding and fruitful partnership with both organisations moving forward.”
One of the world’s most famous hotel-chains, DoubleTree by Hilton, part of Hilton Worldwide, has selected a high-performance fire system from Advanced Fire Systems Inc. at their eight-storey, 366 room hotel in Boston, Massachusetts. The challenge was to replace an existing system, integrate speakers to all guest rooms and ensure that all audio messages and strobes were fully synchronised across the hotel, in the event of a fire situation, without the need for costly re-wiring. Advanced audio system The Axis AX system was the preferred choice of the client too thanks to its voice communication system, coupled with PerfectSync" An Advanced audio system was specified by the stylish, four-star, DoubleTree by Hilton Boston North Shore as it met regulatory requirements for the low frequency 520 Hz warning tones necessary for the sleeping areas of the hotel and its award-winning emergency communications system, PerfectSync, synchronised tones and digital messages to ensure compliance with local codes. Christopher Whitmarsh, President at Hayden Systems, Inc., commented: “I was confident that the Advanced equipment could meet the application requirements based on my knowledge and experience with the equipment. In this case, the Axis AX system was the preferred choice of the client too thanks to its voice communication system, coupled with PerfectSync, ensuring the hotel adhered to strict guidelines. The system integrated seamlessly into the fabric of the building and provided the client with a solution that met their needs as well as satisfying the rigorous demands of the local fire authority.” PerfectSync emergency communications system PerfectSync automatically synchronises audio, voice and strobe signals across Advanced’s Axis AX fire alarm networks dynamically, as conditions change. Synchronisation of audio and visual signals across multiple notification zones, floors & areas, prevents confusion in an emergency situation and aids in meeting intelligibility standards. Using high performance, distributed, digital amplifiers that come standard with an integral backup amplifier and power source, should a fire spread to an adjacent floor or area, audio and visual indicators come on immediately, and the audio messages will quickly synchronise with any identical audio message on the system. Advanced’s Axis AX fire alarm system Advanced’s Axis AX system has been designed to offer enhanced power and performance in a user-friendly format Advanced’s Axis AX system has been designed to offer enhanced power and performance in a user-friendly format, offering a vast range of configurations, control and interface options all with simple set-up and operation. The Axis AX systems includes easily networked panels, audio panels and command centers, DynamixSmoke smoke control and a huge range of peripherals, devices and interfaces that make it ideal to suit almost any fire and life safety application. Advanced fire systems Mike Troiano, President and CEO of Advanced in the USA, said: “Advanced fire systems are specified in some of the most famous and prestigious hotels across the world and it was a pleasure to work with our customer Hayden Systems, Inc. to provide a system that will meet the rigorous standards required and ensure that the DoubleTree by Hilton’s staff and guests alike are safeguarded.” “PerfectSync insures synchronisation of audio, paging and strobe signals without the need for special wiring or programming, it’s all done automatically by the Axis AX system. Since its introduction in 2014, Award Winning PerfectSync has built a solid reputation with engineering firms and fire authorities alike for its ability to deliver superior performance. The end result is a technologically advanced, easy to use audio and visual communications system that improves life safety for all of the occupants of a building in an emergency situation.”
With a mission to provide and maintain good quality homes for Blackpool Council’s tenants and leaseholders, BCH has won a number of awards and accreditations for housing, repairs, customer services and community projects. The safety and security of residents is a high priority for BCH, which is why it has used products from STANLEY Products & Solutions for many years. During this time the primary system was made up of a GDX5 door entry system, along with an Indigo 1000 access control system, which were fully integrated. “We have a policy of continual improvement in the service we provide,” explains Anthony Walker, Mechanical & Electrical Officer at BCH. “Although the previous configuration performed well, I was convinced that the business and operational benefits of remote monitoring and the cloud could be utilised by upgrading the Indigo 1000 with a PAC 512 access control system.” Innovative remote monitoring platform The PAC 512 devices control all aspects of two secure doors, with up to two card readers installed as entry and exit readers on each doorAn upgraded system was specified for a BCH site comprising 80 blocks. It utilises the existing GDX5 front panels, which have been integrated with the PAC 512 controllers to create a highly innovative remote monitoring platform that can be accessed via a PC, tablet or smartphone. This is achieved using a general packet radio service (GPRS) platform, which is a faster and cost-effective means of connecting remote sites via a mobile network. It provides an enhanced service over traditional mobile/landline telephone connections and makes administration of the system more flexible. The PAC 512 devices control all aspects of two secure doors, with up to two card readers installed as entry and exit readers on each door. Each door also has a programmable auxiliary input that may be used for alarm system integration, and an auxiliary output that enables a buzzer or strobe to activate when security is breached or a door is left open. Email alerts during equipment failure In the event of communication loss, the PAC 512 allows all local functionality to continue until the server connection is restored, while the system features an auto-dial or email alert program that, in the event of an equipment failure at one of the locations, sends a notification so that the issue can be quickly rectified. In the event of communication loss, the PAC 512 allows all local functionality to continue until the server connection is restoredExplaining the benefits of using PAC 512, Andrew Burton, area sales manager at STANLEY Products & Solutions, says, “The cloud revolution has had a dramatic effect on the physical security equipment industry. Its development into access control technology means that not only can a system be managed remotely, specific personnel can even be granted or denied access to certain areas at different times, making it not only good for security but also for health and safety. “Furthermore, in the event of a theft or antisocial behaviour, it is possible to pinpoint exactly who was where and initiate appropriate action, using the live events and reporting.” Remote diagnostics and servicing BCH can also access information via the PAC Residential Cloud – helping to further enhance its remote monitoring operation. Remote diagnostics, technical issues and servicing can be carried out, and it’s also possible to remotely view status, set and unset a system and access an event log. For instance, if someone loses a key fob, BCH can access their information, carry out an authorisation check, let them into their abode and, if necessary, deactivate the missing device. It also allows the incumbent installer to remotely access the system’s software to physically input any special information such as extended door release times for specific residents. Programming key fobs remotely BCH worked with STANLEY to generate reports which show when a key fob hasn't been used for a specific period of timeWith a number of vulnerable residents, BCH worked with STANLEY Products & Solutions to generate reports which show when a key fob hasn't been used for a specific period of time. Anthony Walker comments, “If the report indicates non-use of a fob, we can take measures to deactivate it, and/or can send someone over to check on the person concerned and, if necessary, notify next of kin or the relevant authorities. “In extreme circumstances, we can also remotely open doors to allow access to the emergency services. Having the ability to immediately and remotely program fobs has been particularly beneficial to our customers who previously would have had to travel to our offices for this to be completed - saving both time and money and making best use of our resources.” Seamless migration to cloud With a large number of residents, each with their own key fobs, Anthony Walker was keen to avoid any disruption during the upgrade and wanted to ensure that the process was achieved as seamlessly as possible. Configuring the physical hardware was helped by the installation team’s existing knowledge of STANLEY Products & Solutions’ technology. On-site training was also provided by experts from STANLEY Products & Solutions and, on the very rare occasion when there was a problem, a full support and advice package was available. The use of the PAC Residential Cloud meant that the migration of tenant fob information into new system was straightforwardInstalling a new access control system can often result in replacing existing key fobs with new ones – not only is this costly and inconvenient but there is also an administrative burden associated with transferring all the information to the new devices. However, all these issues were circumvented, as the use of the PAC Residential Cloud meant that the migration of tenant fob information into new system was straightforward – so much so that tenants didn't even realise any change had taken place. In addition, having access control data in the cloud means that it is always backed up. Enhanced safety and security BCH’s Anthony Walker considers the installation a total success and concludes, “I initiated this upgrade project because I firmly believed that it would improve tenant satisfaction and make our overall operation more efficient.” He further added, “I’m delighted that both of these objectives have been achieved and that STANLEY Products & Solutions’ access control technology has improved security, safety and protection across our estate.”
Round table discussion
Our Expert Panel is an opinionated group on a wide variety of topics, and we are dedicated to providing a useful and flexible forum to share those opinions. This week, our panelists address a range of opinions about several self-selected topics, culled from the large number of Expert Panelist responses we have collected in the last year. In this Expert Panel Roundtable article, we will share these varied and insightful responses to ensure they are not lost to posterity!
The year ahead holds endless promise for the physical security industry, and much of that future will be determined by which technologies the industry embraces. The menu of possibilities is long – from artificial intelligence to the Internet of Things to the cloud and much more – and each technology trend has the potential to transform the market in its own way. We tapped into the collective expertise of our Expert Panel Roundtable to answer this question: What technology trend will have the biggest impact on the security market in 2019?
The new year 2019 is brimming with possibilities for the physical security industry, but will those possibilities prove to be good news or bad news for our market? Inevitably, it will be a combination of good and bad, but how much good and how bad? We wanted to check the temperature of the industry as it relates to expectations for the new year, so we asked this week’s Expert Panel Roundtable: How optimistic is your outlook for the physical security industry in 2019? Why?