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HelpSystems launches new global channel programme to expand and strengthen its partner community

4 Feb 2022

HelpSystems launches new global channel programme to expand and strengthen its partner community
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HelpSystems, a cybersecurity and automation software company launched its new worldwide channel programme, focusing on the strategic recruitment, development, and enablement of its partners in EMEA, North America, Latin America, and APAC.

The company also announced the appointment of Renee Ritter as the programme’s Managing Director. Ritter brings more than two decades of experience in senior sales management roles and is responsible for the programme strategy and direction worldwide.

Criteria and benefits of the programme

Designed to allow partners to position complementary cybersecurity products as a solution to solve their customers’ growing security challenges, the programme will deliver comprehensive support to partners in their role as trusted advisors, allowing them to work closely with customers who are adding critical cybersecurity software.

The new programme supports five unique partner types, including Referral, VARs, Distributors, MSP/MSSPs, and Strategic Alliance/OEM partners. Benefits are tied to programme type and solution groups, and partners must achieve the requirements applicable to their tier to qualify. 

Data management and email security 

Customers look to partners who understand and help them with robust, effective, and adaptable solutions"

Based in North America, with offices worldwide, HelpSystems has seen significant growth over the past few years by helping security and IT professionals build more secure and autonomous organisations. More than 30,000 customers around the globe rely on its cybersecurity solutions, including data classification, data loss prevention, secure file transfer, and email security products from Agari, Boldon James, Clearswift, Digital Guardian, GoAnywhere, and Globalscape, among others. 

“Customers look to partners who clearly understand their challenges and help them with robust, effective, and adaptable solutions,” explained Renee Ritter, Managing Director, Global Partner Program.

Cybersecurity solutions

“By offering these capabilities through one cybersecurity vendor, partners avoid unnecessary overhead and complexity and provide their customers with all they need to support and solve their problems. We believe the development of this programme in 2022 will add significant value to existing and new partners, and the customers they serve.”

“HelpSystems is well known for providing effective cybersecurity solutions and has grown into a one-stop-shop for partners,” said Noemi Lamanna, Sales Director at HANDD Business Solutions. “From the quality of their training to the support from their partner managers and sales engineers, doing business with HelpSystems is streamlined and efficient. We look forward to growing our relationship with them under the new programme.”

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